Running Head: FORMATIVE PAPER

Formative Paper: Patient Identity Management Policies

Annie Jones
HIM 301: Introduction to Health Informatics
Instructor: John Marks
Turnitin Score: 22%
March 30, 2016

FORMATIVE PAPER

According to North Page Research (2010) Patient Identity Management is a critical

function for healthcare-related federal and state government agencies (North Page Research
2010). There are five tips for Successful patient Identity management in government agencies,
including; dont reinvent the patient identity management Wheel, automate patient identity
management integration and delivery, align your patient identity management architecture with
your agencys needs, find and fix the sources of compromise to Patient data quality, and make
data integration the enabler of patient identity management (North Page Research 2010).
Moreover, in an online journal, Will the Real John Please Stand Up? By Wiedermann, L.
A. (2014) patient matching and identity management also has been a critical component of health
information management (HIM) since the beginning of the profession, when master patient
indices (MPI) were kept on 3x5 inch index cards, HIM professionals knows about the challenges
with duplicate health record numbers, and these issues have a cascade effect as duplicates within
a single organization are transferred downstream to other providers and health information
exchanges, but patient identity and duplicate record issues have only increased with electronic
health records, causing HIM professionals to reexamine how they can help prevent these errors
from occurring in their new electronics systems (Wiedermann, L. A. 2014). In this paper, I will
try to create a patient identity management policy including; the policy title, version number,
effective date, date ratified, ratified by, introduction, definition, policy, and general guidelines, in
that order. The Information that I reviewed is from this website called (Patient Access UCLH
Policy, 2013).

FORMATIVE PAPER

Policy Title:
Version Number:

The title of this policy is Patient Access

UCLH Policy
The version number is 3.2

Effective Date:

The effective date is July 2013

Date Ratified:

The date ratified June 2014

Ratified by:

I think the Ratified date is to be

Introduction:

reviewed by June 2016

The introduction is on how patients will
managed administratively all points of contact
within UCLH and should read in conjunction
with the Patient Access User Manual (Patient
Access UCLH Policy, 2013).

Definition:

I think the definition is: this policy sets

out the way in which UCLH will manage
patients who are waiting for treatments on
admitted, non-admitted or diagnostic pathways,
it covers the management of patients at all sites
where UCLH operates, including outreach
(Patient Access UCLH Policy, 2013).

FORMATIVE PAPER

Policy:

The Policy number is 043/CLN/T, and

the category is Clinical, this policy sets out the
overall expectations of the University College
London Hospitals NHS Foundation Trust
(UCLH) and local commissioners on the
management of referrals and admissions into
and within the organization (Patient Access
UCLH Policy, 2013).

General Guidelines:

Here are some general guidelines

include: all patients must be seen in order of
clinical priority, patients have an opportunity to
negotiate their appointment time and date, and
no patient waiting for an outpatient
appointment can and will be suspended or
paused (Patient Access UCLH Policy, 2013).

Finally, the UCLH policy fully construct patients on how they will managed situations,
and for patients that are awaiting for treatments. Individuals will also have time to set their
appointments at a later date if they cant make it on time. This manual demonstrates us on how
they handle their patients in a hospital setting in London.

FORMATIVE PAPER

References
North Page Research. (2010). 5 tips for successful patient identity management in government
agencies. Retrieved from

FORMATIVE PAPER
http://www.govhealthit.com/sites/govhealthit.com/files/resourcemedia/pdf/northpagereportpatientidentitymanagementtipsforgovtagencies.pdf
Patient Access UCLH Policy. (2013). University College London Hospital: NHS Foundation
Trust. Retrieved from https://www.uclh.nhs.uk/HP/Howtorefer/Documents/UCLH
%20Patient%20access%20policy.pdf
Wiedermann, L. A. (2014). Will the real John Smith please stand up? Journal American Health
Information Management Association. 89(1), 52-53. Retrieved from the ProQuest
database.