Академический Документы
Профессиональный Документы
Культура Документы
Trainers Guide
JCI Achieve
The JCI Local Organization Development Course
Version 2014-06
Course Summary
JCI Mission
To provide development opportunities that
empower young people to create positive change.
About JCI
JCI is a membership-based nonprofit organization of
young active citizens ages 18 to 40 in more than 100
countries who are dedicated to creating positive change
in their communities. Each JCI member shares the belief
that in order to create lasting positive change, we must
improve ourselves and the world around us. JCI
members take ownership of their communities by
identifying problems and creating targeted solutions to
create impact.
Room setup
Dinner (round tables) or theater style.
Changes and updates
Check for changes from previous versions at the end of
this document.
A
A
D
E
F
G
Screen
Flip chart,
paper and
markers
JCI
Vision,
Mission
and
Values
banner
Table with
five (5)
comfortable
chairs
Table with
five (5)
comfortable
chairs
Table with
five (5)
comfortable
chairs
Table with
five (5)
comfortable
chairs
Table with
five (5)
comfortable
chairs
Module 1
Values
60 minutes
SUMMARY
The opening of the course will cover the course details and set the standards for the
course by presenting and discussing JCI values and principles. Every action, every
behavior or what we say is done according to our values, or the unwritten laws we have
to guide us.
OBJECTIVES
MAIN POINTS
PARTICIPANTS
1.
Opening
2.
JCI Values
PARTICIPANTS
EQUIPMENT
MATERIALS
REFERENCES
PARTICIPANTS
PARTICIPANTS
The Trainer may start after the scheduled time when the majority of the
participants are not in the room because of some acceptable reason, such as
unexpected traffic delays, flight delays, etc.
If the course must start late, the participants already in the room must be
informed and must agree with the delay. If they dont agree, the Trainer
must start the course.
If you start late, keep the participants who are in the room on time busy by
conducting some discussion about the course topic, asking some questions,
etc. This will give the ones who arrived on time some recognition and maybe
some extra knowledge and most importantly, it will give the ones who
arrived late some feeling that they missed something. The next time they
probably will be at the course on time.
OPENING
Allow the participants to think for a few seconds and then comment:
-
Making things happen in JCI is important. But more important is making the right
things happen.
Only by making the right things happen can JCI develop as an organization and
we can develop as individuals and better serve our communities.
So what are the right things that we need to make happen in JCI?
Allow the participants to think for a few seconds and then say
Lets find out together. Welcome to JCI Achieve.
COURSE OBJECTIVES
Briefly explain the course objectives:
At the end of the course participants will be able to:
COURSE PROGRAM
Briefly go over the names of the modules. The details are also here in case
someone asks for more details, but there is no need to explain the content at this
point.
Module 1 Values: The opening of the course will cover the course details and
set the standards for the course by presenting and discussing JCI values and
principles. Every action, every behavior or what we say is done according to our
values, or the unwritten laws we have to guide us.
Module 2 Identity: For any Local Organization to be successful, it must first
have a strong identity in the community and with its membership. Establishing
and maintaining this identity will strengthen the Local Organization and the
results it will accomplish.
Module 3 Purpose: This module discusses the purpose or reason why a Local
Organization exists in order to fulfill JCIs Mission. There are many activities a
Local Organization can conduct but its core activity must be related to the
accomplishment of JCIs Mission.
Module 4 Product: JCI has established a clear corporate identity and logo all
over the world where JCI is established with Local Organizations. A logo or
JCI Achieve, Module 1 Values 60 minutes
d. Emergency exits: In case you are in a large building, for safety reasons you
must indicate the exit doors in case of an emergency. This is not necessary if
you are in a small building where everyone can see exit doors or if this
course is a continuation of other courses or events and everyone is already
familiar with the venue.
CERTIFICATION
a. Must be registered online: As in all JCI Official Courses, everyone must be
registered online in order to be graduated. The graduation from the course
will be recorded in the persons database in case it is needed in the future.
Since all records are online, JCI does not issue certificates for attending JCI
Official Courses. Anyone that does not register online will not be considered
a graduated from the course.
b. Must participate attend all modules: In order to graduate must attend all
modules and participate in activities and discussions.
c.
Fill an evaluation form and pass knowledge test: This will help evaluate
trainers and measure the learning. These forms are online and graduation
will be confirmed when the form is filled and submitted. To pass the
knowledge test and graduate, one must have at least 70 percent (70%) of
correct answers. Failing the knowledge test will require attending the course
again to be able to fill another test. There are no second chances to fill the
test. The evaluation is intended to measure the learning during the course
and questions can include lessons from discussions and learning activities
that are not in the course material. The evaluation and test will be available
for 60 days starting 4 days after the trainer closes the course report.
There will not be any extension of the deadline.
Course material available online after graduating: The course manual will be
available on JCI website to everyone who graduates.
Comments:
The first aspect to ensure we make the right things happen is to ensure your
10
Your name.
Note to the trainer: If this course is conducted at a JCI or national event where
participants dont know each other, you can add Country to the introduction but
nothing else is needed for this course, just name and value.
JCI Achieve, Module 1 Values 60 minutes
11
2.
JCI VALUES
If humans have values to guide their lives, actions, thoughts and behaviors,
successful business guide their operations based on a set of values,
organizations also cannot function or achieve their mission and purpose only by
their bylaws and rules.
For the same reason we have values to guide our actions and behaviors, as an
organization we need values to guide our activities.
Ask this question and wait for a few answers until the word Declaration of
Principles comes up.
-
In 1950 the first line, "We believe that faith in God gives meaning and purpose to
human life." was added.
Since it was written, JCI members all over the world recite the Declaration of
Principles at local, national and international meetings and functions.
During that time there has been much discussion of the interpretation of the
principles. The author himself said,
"Every Member is free to interpret the principles in the light of his own
conscience."
The following interpretation is based on Brownfield's own views and what is
commonly believed and understood to be the meaning of the Declaration of
Principles to the organization.
"We believe..." Everyone must believe in some ideal, principle or philosophy. To
believe is to practice what is believed to be true.
Since we are born we believe: We believed in our parents, in our teachers, our
relatives, then we started to believe in ourselves, in life, in our business and in
any endeavor we took.
Believing is the drive for action because nobody starts a journey or a task aiming
to fail. We always start something because we believe we will succeed.
Believing is the energy to persevere!
Note to the trainer: For each line of the Declaration of Principles you will see the
original interpretation of the author William Brownfield, but the slides have only a
few key words and this should be what the trainer should explain. If anyone asks
for more details, the trainer can refer to the text from William Brownfield.
"That faith in God gives meaning and purpose to human life..."
"God" here does not refer to any specific religious God, but to a supreme
omnipotence.
It does not matter who or what your God is; the line is just saying that you must
believe in something.
Brownfield interpreted it in this way:
"The Junior Chamber membership, drawn from many religious backgrounds, is
united by a common bond of faith; that man lives by the will of (his/her) God, that
God's will for man is good; and that the life worthwhile is lived in harmony with
JCI Achieve, Module 1 Values 60 minutes
13
14
15
1000
+ 40
Group possible answer
+ 1000
+ 30
+ 1000
+ 20
+ 1000
+ 10
1040
2040
2070
3070
3090
4090
5000
When someone says that the sum is wrong, show the correct answer and
comment:
The right answer is 4100 but because everyone got so involved in the
circumstances of counting, whatever the group decided was accepted as correct
by everyone without considering if it was right or not.
Conduct a brief brainstorming session about the questions on the slide:
16
17
18
Module 2 Identity
Module 2
30 minutes
Identity
SUMMARY
For any Local Organization to be successful, it must first have a strong identity in the
community and with its membership. Establishing and maintaining this identity will
strengthen the Local Organization and the results it will accomplish.
OBJECTIVES
MAIN POINTS
1.
2.
1.
Introduction
2.
Identity
EQUIPMENT
MATERIALS
REFERENCES
None.
19
INTRODUCTION
Start the Module by asking participants what they understand by Identity. Ask:
-
What is this?
Most likely the answer will be: Because of the shape and the wings.
Comments: Did anyone realize that we recognized this airplane just by its shape?
There is no indication anywhere about a name, a logo, or anything else that
could identify the airplane.
An airplane has an identity and even if we dont see it clearly, just a silhouette or
even if we just hear the noise it makes, we know it is an airplane.
Similar to an airplane, a person, a company or city or country, an organization
also need to have an identity.
2.
IDENTITY
Randomly ask the questions on the slide to one or two participants and then
make the comments while you show the suggested answer:
-
A person who lives in a society needs to have some kind of identity. Without it,
you cannot possibly live a normal life.
Now, ask another participant this question:
-
An organization (or any other company) must also establish an identity. JCI
already has a name and logo but this is not enough to differentiate the
organization from others.
The identity of an organization goes beyond to just a name but to a reputation
that is built around that name.
In the case of your Local Organization, when it was established in your
community, it had just a name that was probably not recognized.
Over time your organizations Identity is not just the name, but the reputation that
the organization has built for itself. How your organization is perceived in your
community determines what identity you have in your community.
It is through that identity, not the name or logo, that an organization builds a
reputation.
But, the name and logo alone will not create an identity, but many other factors
contribute to the establishment of an identity.
The JCI Local Organization must also establish an identity in the community for
what it will be known and recognized.
Purpose: The purpose of this question and answer session is to encourage
participants to think and discuss the current situation of their Local Organizations,
find out why they are different and compare them with other organizations to find
out where they can take advantage in being known by the community.
Note for the trainer: Show the first question on the slide and wait for a few
answers.
Show the first question:
-
If you asked a person on the street in your city, how would he or she
describe your Local Organization?
After a few answers, compare the results with the answers of the first question
and comment on the discrepancy, if any, about what the members think how
other people identify JCI and how the real answers could be.
JCI Achieve, Module 2 Identity 30 minutes
21
What are the similarities of your Local Organization with other non JCI
organizations?
After a few answers, show the rest of the slide and make the following comments.
Comments: Most organizations have these three aspects in common:
They are not working for profit:
This means that the organizations purpose or mission is not to accumulate
profits for the partners but their need for financial support is mostly to cover their
projects because administration should be covered by the membership dues.
They are based on volunteer work:
This means that members of those organizations donate their free time to work
for the organization and conduct the projects without expecting any financial
compensation. In most cases, volunteers donate their professional expertise for a
cause without the normal payment they would receive.
For example, a doctor may donate his time to see patients who cannot afford
payment and this constitutes in volunteer work.
In JCI volunteer work is perceived as also doing something different from your
own profession, a different task that will provide the JCI member with additional
experience in other aspects of life.
They are based on service to the community or society:
This means that the members of these organizations, they are working to make
the life in the community better. They conduct projects that will solve problems in
the community. Members of the community who belong to these organizations
join efforts to make the community better for all.
THE NONPROFIT INDUSTRY
Nonprofit or service organizations can be defined as belonging to a segment or
industry that identifies organizations with the same purpose or characteristics.
For marketing purposes, JCI must be perceived as part of an industry that
identifies all similar organizations. This is the nonprofit industry.
The more recognition the industry has as a whole, the better for all organizations
of the same industry.
If an organization is known as being a nonprofit volunteer organization and
another similar organization is very well known in the community and is also
known as part of the nonprofit industry, this will also make all other similar
organizations well known.
For example, all fast food chains want to be known as part of the fast food
industry because the success of one also helps the others be known.
The differences will make some organizations stand out! This is what makes
22
After a few answers, show the rest of the slide and comment on each topic:
Projects for sustainable solutions
Many organizations focus their activities on charity or helping the needy but JCI
Local Organizations want to work on eradicating the cause of the problem and
ensure the projects create long lasting solutions.
Empowerment of members
JCI is possibly the only organization where the empowerment of the members
must be part of the project. The activities and tasks JCI members do must bring
some value to their lives, acquiring new experiences, learning new skills or just
gaining experience that can be used in their lives as active citizens.
Constant leadership opportunities
One of the unique aspects of JCI is the fact that nobody can stay in the same
leadership position more than once and all positions are for one year. This
provides constant leadership opportunities for all members.
Projects decided by the members
In JCI, because of the use of parliamentary procedures in meetings, any member,
regardless of time of affiliation or experience, can propose a project or activity in
the form of a motion and the chairperson of the meeting must acknowledge that
proposal. If at least one other member thinks that the proposal or motion is worth
discussing by then seconding the motion the proposal or motion must be
discussed and voted.
Although JCI Local Organizations may work on national or international projects,
the members of each Local Organization are the ones deciding what projects or
activities should be conducted in their community.
Note to the trainer: Because this course is designed and intended for new
members, at this point you may ask this rhetoric question:
-
You are probably wondering why are we discussing the building of the
identity of the Local Organization when this seems to be the responsibility of
the officers or Board of Directors?
Not necessarily, because now we will see how the members create the identity
that affects the entire organization. In JCI we dont invite new members just to
increase the numbers, in JCI we invite new members because we want their
ideas, personality, initiative, action and soon, also leadership.
In JCI, the members decide what projects or activities the Local Organization will
conduct by proposing a project or activity.
JCI Achieve, Module 2 Identity 30 minutes
23
Because the community and the public will see and believe in the actions and
behavior of JCI members as citizens of the community, the identity of the
organization is shaped by the individual member.
This is why JCI members must act according to the JCI Values in all aspects
of their lives. JCI members must live and believe in the JCI values and act
according to them everywhere and anywhere.
JCI members must also be active citizens and look for solutions and positive
change not only in JCI projects, buy in their personal, business and social lives.
JCI members are the ones seeking leadership positions in business associations,
politics, government, other organizations, social clubs, etc. and will be known as
proactive leaders who are always looking for positive changes for problems.
JCI is unique in this aspect because when all other organizations focus on
improving the community by direct actions of the organization, in JCI we believe
that much more can be done if the citizens are equipped with the leadership and
management skills to lead the community in all other aspects and create positive
changes also outside JCI.
This is why JCI has the age restriction and the rule that nobody can repeat
leadership positions. This forces members to use all opportunities in their JCI life
24
15 minutes break
AFTER BREAK
Module 3 Purpose
25
26
Module 3
45 minutes
Purpose
SUMMARY
This module discusses the purpose or reason why a Local Organization exists in order to
fulfill JCIs Mission. There are many activities a Local Organization can conduct but its
core activity must be related to the accomplishment of JCIs Mission.
OBJECTIVES
MAIN POINTS
1.
Identify the difference between the Vision and the Mission of an organization.
2.
3.
1.
Introduction
2.
3.
EQUIPMENT
MATERIALS
REFERENCES
27
INTRODUCTION
This module discusses the purpose or reason why a Local Organization exists in
order to fulfill JCIs Mission.
There are many activities a Local Organization can conduct but its core activity
must be related to the accomplishment of JCIs Mission.
Start the module by asking some participants selected randomly:
-
Every person has a purpose in life, it may not be clear in the minds of many but
we all do things because we have a purpose. The purpose could be to feed our
family, to be happy, to be successful, famous, rich, etc. We all go out every day
for a reason, for a purpose.
Each one of you is here today for a reason, each one has a purpose. Or did
anyone here just start walking today and saw this room and decided: I will go in
here and have a seat?
Our purpose here today is to discuss and find innovative ways to make our Local
Organizations better.
The same principle applies to companies and organizations. Nobody starts a
business without a purpose, even if the only purpose is to make money, it is a
purpose and that makes the owners go to work every day.
Purpose of an Airplane
Lets go back to our airplane.
Randomly ask the question on the slide:
-
An organizations purpose means more than just writing a mission statement and
posting it on the website, publications and meeting place.
To maximize the potential, every organization small or large must have a
well-defined purpose, where it wants to go and how it hopes to get there.
A clear purpose brings together everyone in the organization and provides
guidance over the long haul.
When everyone knows what they should do and why they should do it, they will
work towards the same purpose.
For example, without a clear purpose for everyone, the organization may end up
asking members to pile up bricks without a purpose, expecting to build a house.
If the workers cannot see the final purpose, the house, they will keep piling up
bricks and never build a house or even a wall.
An organizations purpose must exist on every level within the organization, not
just with the president, directors or leaders, but also and most importantly, every
single member must know why they are members and what they are building
with their efforts and work for the organization.
Here are the three main levels where the purpose of the organization must
necessarily exist, be clearly understood and carefully followed:
International level means having mission for the entire organization with
clear objectives.
JCI members should receive development opportunities to be
empowered to create positive changes.
Individual level means detailed job descriptions for every position so they
know exactly what is expected of them and how it relates to the overall
organizations mission.
At this level, every member must realize and know what exactly is
expected from each one and how this voluntary participation turns into
learning new skills and abilities that will give them the power to become
more active citizens and be able to create positive changes in the
community, acting in many different sectors of government, business or
civil society.
Every member must have it very clear where to place the brick, what result
will be achieved with that action and what will be learned from it.
29
31
32
Module 4 - Product
Module 4
60 minutes
Product
SUMMARY
JCI has established a clear corporate identity and logo all over the world where JCI is
established with Local Organizations. A logo or image however is not enough to establish
a brand. Local Organizations need to decide and deliver a product that identifies the
organization and promotes the benefits of JCI to young people in the community.
OBJECTIVES
MAIN POINTS
1.
Know what activities the Local Organization must conduct to fulfill its Mission
2.
Understand that other activities will be necessary but the core activity must be
related to the Mission.
1.
Introduction
2.
Perception
3.
Main Activity
4.
Closing
EQUIPMENT
MATERIALS
REFERENCES
None.
33
INTRODUCTION
JCI has established a clear corporate identity and logo all over the world where
JCI is established with Local Organizations. A logo or image however is not
enough to establish a brand. Local Organizations need to decide and deliver
activities that identify the organization and promote the benefits of JCI to young
people in the community.
After JCI has already established the logo and name, Local Organizations need
to establish an identity (people know them by a name and place), establish a
clear purpose (what they will do and concentrate efforts) and then establish a few
activities for what they will be known and recognized.
Ask the first question on the slide and after one or two answers show the answer:
-
Why was it so easy to identify the airplane just by looking at the silhouette?
Answer: Because you have seen it or have had an experience using an airplane.
Ask the second question and again, wait for one or two answers before showing
the answer on the slide:
-
If you show this same silhouette to a person who has never seen or heard of
an airplane, would he or she be able to identify it as an airplane?
Answer: Most likely not. If you have never seen something or never had any
experience using it, you will not be able to identify it.
For the community to really know the Local Organization and what it does, the
public must have the opportunity to see the members in action and experience
what the Local Organization does.
The local activities must involve the public, mostly the target market for future
members, young people, so they are exposed to what the Local Organization
does.
Show the slide and the first question, just to refresh what was covered in Module
3, Purpose, when it was established what an airplane is for.
An airplane carries people and cargo faster than any other means of
transportation. This is the airplane purpose.
Now, show the second question:
-
Answer: Airplanes also serve meals and drinks, show movies and other
entertainment during flights.
Now show the last question:
-
Comparing this to your Local Organization, the main activity must be providing
opportunities to young people.
Show the slide and the question and wait for a few answers. Then explain the
concept on the slide.
Lets imagine an airplane that does not fly anymore. This airplane is not serving
its main purpose as we discussed before.
An airplane that does not fly can still serve meals and drinks, can show movies
and entertainment, but these are all sub-products that only add to the main
purpose and if let alone do not identify the airplane anymore.
An airplane that does not fly anymore (main purpose) can still offer the subproducts (meals, drinks, movies) but honestly, it cannot be called airplane
anymore.
Now, comparing the example to a Local Organization, this would be the picture:
Show only the circle with the happy faces and make these comments.
The main purpose of the Local Organization, as established in the previous
Module, is to provide development opportunities to young people.
Click the mouse and show the Development Opportunities sentence.
Besides the main purpose of the Local Organization, to make it more competitive
and attractive, many sub activities can be implemented, such as:
Now, by clicking the mouse, show the other happy faces one by one while you
explain each one and compare them to what can happen at the Local
Organization.
Click and show face 1 - DINNER
Some members may join the Local Organization because of the dinners or
receptions.
Click and show face 2 - DATES
Some members may be attracted to the Local Organization because of the
opportunities to establish relations.
Click and show face 3 BUSINESS CONTACTS
Others may have special interest in business contacts.
Click and show face 4 - RECOGNITION
JCI Achieve, Module 4 Product 60 minutes
35
PERCEPTION
Show the slide with the paper airplane and the first question: What is this?
After one answer show the answer by clicking the mouse: An airplane.
Instructions to the trainer: Now click again and show the sentence: Depending
how you look at it and what it does, it can be something different and make the
following comments before showing the next animation (Space Rocket):
All efforts of a Local Organization can be wasted if the public perception is not
what is expected from the activities.
For example, on the previous slides with the faces, the Local Organization may
still be providing development opportunities but because of the large variety of
other non-Mission related activities, the community may have a different
perception of the real product of JCI.
Lets see the case of this paper airplane. It seems obvious that everyone will see
it as an airplane but that all depends on the angle people look at it or the way it
is presented to the public.
Click the mouse ONCE and show the same paper airplane facing up. Ask:
-
The way it is presented now may lead people to think it can be something
different, such as
36
MAIN ACTIVITY
Show the two animations on this slide and explain the meaning:
It is important for a Local Organization to ensure that the community has the
correct perception of what the organization is, what it does and what it stands for.
As we could see on the previous slide, depending on what the public sees or
thinks about the organization will reflect on how the public identifies the Local
Organizations activities.
The Local Organization must project the image that is aligned with the Mission:
To provide development opportunities that empower young people to create
positive change.
-
37
How will you know you are doing the right thing?
Wait for a few seconds only or even for a couple of answers, before showing the
answer on the slide.
The answer will come from the community, when one day somebody outside JCI,
someone from the community who was affected by the positive changes
provided by projects or activities, recognizes and thanks you for providing
solutions for the community, you know you are doing the right thing and you
are an active citizen!
The only way a member can take advantage of the development opportunities
and acquire new skills and experiences is by actively participating in the
community projects, in the activities, in the leadership and management positions
offered at the local level.
A member can stay in the organization for decades and never see the
opportunity because you cannot wait for it, you must look for opportunities to act,
to serve, to learn skills and get new experiences.
This is the reason why some members are more successful than others. Success
is a result of hard work and active participation.
Measuring results
Show the first arrow and comment:
A business or a company measures success in business by the number of
people or clients using their product or service...
Show the first yellow round shape and comment:
And this results in profit. This is the way a business shows success.
Show the second arrow and comment:
A JCI Local Organization measures success by the level of accomplishment or
fulfillment of its Mission because that is the product JCI has to offer...
Show the second yellow round shape and comment:
And these activities that provide development opportunities will result in more
young people being empowered with new skills and experiences.
This is the way a JCI Local Organization shows success.
Summary
Show the yellow circles only:
38
CLOSING
During this course we discuss almost all aspects for a JCI Local Organization to
become efficient and attract new members.
Local Organizations must concentrate on getting well organized to deliver the
Mission of JCI and avoid inviting every young person in the community.
Not everyone likes to belong to organizations and not all share the same beliefs
for JCIs Declaration of Principles and JCI Mission. JCI members are young
people who believe in:
Our Values The declaration of Principles or JCI Creed.
Faith in God
The brotherhood of man
Individual freedom and dignity
Government of laws
The value of human personality
Service to humanity.
Our Vision - To be the leading global network of young active citizens.
Our Mission - To provide development opportunities that empower young
people to create positive change.
39
41
42
43
JCI Vision
.
To be the leading global network of young active citizens.
JCI Mission
To provide development opportunities that empower young people to create positive change.
About JCI
JCI is a membership-based nonprofit organization of young active citizens ages 18 to 40 in more than 100
countries who are dedicated to creating positive change in their communities. Each JCI member shares the
belief that in order to create lasting positive change, we must improve ourselves and the world around us. JCI
members take ownership of their communities by identifying problems and creating targeted solutions to create
impact.