EVENT

RESPONSE

A staffing request is received by PSSMs contract manager.

The contract number* on the staffing request is entered into the contract database.

Contract database returns contract information for the client.

Contract manager reviews the terms and conditions of the contract and determines whether
the staffing request is valid.

Check validity:
VALID: Contract has not expired*; type of employee* requested is listed; and the requested
fee falls within the negotiated fee range*.

Contract manager enters the staffing request into the staffing request database, as an
outstanding staffing request that is sent to PSSM placement dept.

INVALID: Contract expired; type of employee requested is not listed; and the requested fee is
outside the negotiated fee range.

Contract manager sends the staffing request back to the client with a letter stating why the
staffing request cannot be filed. A copy of the letter is filed.

USE CASE FOR PROCESS 1

Use Case Name: Validate Request for Staffing

ID: 1

Importance Level: High

Primary Actor: Client

Short Description: This describes how a client staffing request is validated.
Trigger: Request for staff arrives from client
Type: External
Major Inputs:
Description
Staffing Request
Contract Terms

Major Outputs:
Source
Client
Client Contracts File

Description
Contract Number
Denial Letter
Denial Letter Copy
Open Staffing Request
Valid Staffing Request

Destination
Client Contracts File
Client
Denial Letter File
Staffing Requests File
Staff Request / Find Staff

EVENT

RESPONSE

PSSM Placement Department receives Outstanding Staffing Request.

Find Staff:
Qualified individual is found
Qualified individual cant be found or isnt immediately available

Type of staff member**, experience**, and qualifications** requested on the staffing

request are checked against the database of available** professional and scientific staff.
Staff is marked reserved** in the staff database.
Placement department creates a memo that explains the inability to meet the staffing request
and attaches it to the staffing request.
All staffing requests are then sent to the arrangements department.

USE CASE FOR PROCESS 2

Use Case Name: Find Staff

ID: 2

Importance Level: High

Primary Actor: PSSM Contract Manager

Short Description: This describes how staff are checked for qualifications and reserved.
Trigger: Outstanding Staffing Request is received from Contract.
Type: External
Major Inputs:
Description
Valid Staffing Request
Qualified Staff

Major Outputs:
Source
Contact Manager
Professional and Scientific
Staff Database

Description
Staff Request Details
Reserved Staff
Staffing Request
Unable To Fill Memo

Destination
Professional and Scientific
Staff Database
Professional and Scientific
Staff Database
Arrangements Department
Arrangements Department

EVENT

RESPONSE

PSSM Arrangement Department receives all staffing requests.

With Prospective Staff

Prospective temporary employee is contacted and asked to agree to the placement. After
placement details have been agreed to, the staff member is marked placed** in the staff
database.
Copy of the staffing request and a bill for the placement fee is sent to the client.

Without Prospective Staff

Unable To Fill Memo is created.

USE CASE FOR PROCESS 3

Use Case Name: Complete Staff Placement and Confirmation

ID: 3

Importance Level: High

Primary Actor: PSSM Placements Department

Short Description: This is to check if prospective staff is available or not.
Trigger: Placement Department sends Staffing Request to Arrangements Department.
Type: External
Major Inputs:
Description
Staffing Request
Unable to Fill Memo
Placement Agreement

Major Outputs:
Source
Placement Department
Placement Department
Professional and Scientific
Staff

Description
Placement Offer Details
Placed Staff
Staffing Request
Placement Fee Bill
Staffing Request Copy
Placement Fee Bill Copy
Unable To Fill Memo

Destination
Professional and Scientific
Staff
Staff Database
Contract Manager
Contract Manager
Client
Client
Contract Manager

EVENT

RESPONSE

Contract manager receives staffing request, the unable to fill memo (if any), and a copy of
the placement fee bill from Arrangement Department.

Contract manager closes the open staffing request in the staffing request database.
The client is notified.

Staffing request was filled

The staffing request, placement fee bill, and unable to fill memo are then filed in the
contract office.

Staffing request was NOT filled

USE CASE FOR PROCESS 4

Use Case Name: Close Staffing Request

ID: 4

Importance Level: High

Primary Actor: PSSM Arrangements Department

Short Description: This describes the employment of the staff and charging the client with the placement fee bill if filled. If not,
unable to fill memo and a placement fee bill.
Trigger: Contract Manager receives the Staffing Request, Unable To Fill Memo, and Placement Fee Bill.
Type: External
Major Inputs:
Description
Staffing Request
Placement Fee Bill
Unable To Fill Memo

Major Outputs:
Source
Contract Manager
Contract Manager
Contract Manager

Description
Close Staffing Request
Staffing Request
Placement Fee Bill
Unable To Fill Memo
Unable To Fill Notification

Destination
Staffing Request Database
Staffing Request Database
Placement Fee Bill Database
Contract Office
Client

CONTEXT
DIAGRAM
LEVEL
0 DFD
Staffing Request
Client

Contract Terms

Contract Number

Validate
Staffing
Request

Staffing Request
Denial Letter

Denial Letter Copy

Open Staffing Request

Valid / Outstanding
Staffing Request

D1

Contract Database

D2

Denial Letter Database

D3

Staffing Request Database

D4

Staff Database

Staff Request Details

Qualified Staff

Find Staff

Reserved Staff

Staffing
Request

Unable to
Fill Memo

3
Placed Staff

Unable To Fill Memo

Placement Fee Bill

Complete Staff
Processed Offer Details Placement and
Confirmation
Placement Agreement
Staffing Request

Professional
and Scientific
Staff

Close Staffing Request

4
Unable to Fill Notification

Close Staffing
Request

Staffing Request
Unable To Fill Memo
Placement Fee Bill

D5

Unable To Fill Memo Database

D6

Placement Fee Bill Database

LEVEL
0 DFDDIAGRAM
CONTEXT

Client

Contract Request
Basic Agreement
Staffing Request
Requested Employee
Invalid Request Memo
Placement Fee Bill

0
Professional and
Scientific Staff
Management
(PSSM)

Staffing Request
Placement Agreement

Professional and
Scientific Staff

LEVEL 1 DFD (FOR VALIDATE REQUEST ONLY)

Staffing Request

1.1
Obtain
Contract
Number

Client

Contract Number
1.2
Input Contract
Number to
Contract
Database

Staffing Request
Denial Letter

Contract Number

1.3
Contract Manager
Reviews Terms
and Conditions to
Determine Validity

Valid Staffing Request

D1

Contract Database

D2

Denial Letter Database

D3

Staffing Request Database

Denial Letter Copy

Open Staffing Request