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9/27/2016
TheseninebehaviorsseparatestaremployeesfromeveryoneelseTheEconomicTimes
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Theseninebehaviorsseparatestar
employeesfromeveryoneelse
BusinessInsider | Oct16,2015,06.00PMIST
There's a somewhat scientific formula to

standingoutatwork.
Last year, leadership development consultancy
Zenger/Folkman collected upwards of 50,000
360degree evaluations conducted over five
yearsonmorethan4,000individualemployees.
There'sasomewhatscientificformula
11
Comments
tostandingoutatwork.Lastyear,
leadershipdevelopmentconsultancy
Zenger/Folkmancollectedupwardsof
50,000360degreeevaluations.
They looked specifically at the leadership

behaviors that distinguished "good" performers
(those rated at the 40th to the 70th percentile)
from the "best" performers (those rated at the
90thpercentileandabove).
Resultsshowedthatthebestperformerswereratedawhopping43percentage
pointsmoreproductivethanaverageperformers.
Jack Zenger and Joseph Folkman, CEO and president of Zenger/Folkman,
outlinetheirfindingsinTheHarvardBusinessReview.Asitturnsout,thereare
ninekeyskillsthatseparatethecreamofthecropfromeveryoneelse.
The following list is ranked in reverse order of which had the most impact on
evaluations.
Settingstretchgoals
Top employees set and achieve goals that exceed others' expectations, and
encouragecoworkerstodothesame.Andrecently,ZengerandFolkmanfound
that setting the bar high (and reaching it) is a core component of effective
management.
Less successful employees and managers are what Zenger and Folkman call
"sandbaggers."Inotherwords,theymayonlymeetexpectationsbecausethey
worrythatiftheycompletealltheirtasksaheadoftime,they'llberewardedwith
evenmorework.
ZengerandFolkmansayit'sthereforeimportantfororganizationstorecognize
employees' contributions when they go above and beyond, instead of simply
pilingmoretasksontheirplate.
MoreFromWorklife
Theseninebehaviors
separatestaremployees
fromeveryoneelse
Wantyournextpromotion
now?Takefeedbackfrom
colleagues,mentor
Bosses,listenup!Theway
youremployeesresignsaysa
lotabouthowyoutreatedthem
Isyourofficesendingyour
fitnessforatoss?Dothese
exercisestostayinshape
8signsyourcoworkerdoes
notrespectyou
NowhappeningatInMobi:
Teammeetingsonthefloor
Isyourbossdefensive,
unrealistic?11signsthatprove
youworkforaperfectionist
Stressedatwork?8signsthat
suggestyourhecticjobisthe
reason
Droomemployeesbuststress
with250pastriesand30one
kgcakes!
Areyouaworkaholic?Takea
stepbacknow,itcantakeatoll
onyourhealth
http://economictimes.indiatimes.com/magazines/panache/Theseninebehaviorsseparatestaremployeesfromeveryoneelse/articleshow/49410348.cms
1/12
9/27/2016
Workingcollaboratively
The ability to work as a team was a key distinction between average and top
performers,ZengerandFolkmanfound.
Some employees may believe that their contributions are more likely to be
recognizediftheyworkalone.Highperformersunderstandthatanorganization
canachievemoreifeveryonepoolstheirskillsandtalents.
Infact,atleastonepersonalityassessmentthatmeasuresleadershippotential
factorsinthecapacityforteamworkingandteambuilding.Forthosehopingto
work their way up the corporate ladder, the ability to work well with others is
key.
Volunteeringtorepresentthegroup
Star employees take advantage of opportunities to represent their teams to
otherdepartmentsororganizationalunits.
ZengerandFolkmansayitbenefitsthem,too,becauseit'sachancetonetwork
andlearnbeyondthescopeoftheirindividualrole.
Justmakesureyousmilewhenyoumeetyourcolleaguesforthefirsttime.
11leadershipskillsthatwill
takeyoutothetop
MicrosofttoshutSkypeoffice
inLondon,layoff400
employees:Report
Havingavisibletattoomay
landyouajob!
Beingreceptivetoemotions
makesyouabetterleader
TheGreatDivide:'Huge'pay
gapbetweenmale&female
athletesnotclosing
Givingapresentation?Make
eyecontact,butdon'tbe
fidgety!
Oldisnotsogold:SiliconValley
apprehensiveaboutpeople
over40years
Inthebusinessworld,building
reputationandtrustcangive
yousuccess
Embracingchange
Sixthingstorememberasan
entrepreneurtoavoidrejection
One of Zenger/Folkman's clients cited a "frozen middle" of employees who

resistorganizationalchange.
HardWork,SmartworkorAgile
work?
Youcanstandoutfromthisgroupbywelcomingnecessarychangeinstrategy,
nomatterhowmuchinconvenienceitcauses.
10guaranteedwaystoboost
productivityatwork
MorerecentresearchbyZenger/Folkmanfoundthatwelcomingnoveltyisakey
contributortoleadershipeffectiveness.Soifyou'relookingtogetpromotedto
management,thistraitcouldbecrucialforyoutodemonstrate.
Don'tjustprioritise,reprioritise
Takinginitiative
Instead of waiting for direction, Zenger and Folkman find top performers offer
theiropinionandassistance.
It'saboutgoingbeyondyourjobdescriptionandhelpingoutwithbiggerprojects
underwayatyourcompany.
At Fast Company, leadership professional Anush Kostanyan writes that
sometimesthismeanssharingyourideasinsteadofassumingnoonewillwant
tohearthem.Othertimesitmeansaskinglotsofquestions,whichwillallowyou
togenerateadditionalideasandwaystohelp.
Stayingaccountable
Thebestemployeesfollowthroughonallthecommitmentstheymaketotheir
teams.
ZengerandFolkmansayit'snotjustforgetfulnesswhenyoufailtomakegood
2/12
9/27/2016
ZengerandFolkmansayit'snotjustforgetfulnesswhenyoufailtomakegood
onyourwordit'sdishonesty,anditcanmakeyouseemlesscompetent.
Toholdyourselfaccountableforallyourpromises,it'simportanttoidentifyyour
motivation,oraclearreasonwhythetaskshouldbedone,writesKevinDaum
atInc.You'llalsowanttobeawareoftheconsequencesbothforcompletingthe
taskandleavingitunfinished.Lastly,hesuggests,makesureyouhaveaone
pageplaninplace,completewithdeadlines,forachievingyourgoal.
Usinggoodjudgment
When making decisions, top performers weigh each alternative carefully and
considerthepotentialeffectsofeach,ZengerandFolkmanfind.
Theyconductresearchinsteadofsimplytakingachance,andunderstandthat
theimpactoftheirchoicescouldbehugeforthecompany.
Thefirststeptomakingwisedecisionsisunderstandingthebiasesthatcanget
inthewayfromoverestimatingtheimportanceofinformationthat'savailable
tolisteningonlytotheinformationthatconfirmsyourpreconceptions.
Beingresilient
According to Paul Schoemaker, research director of the Mack Institute for
InnovationManagement,mostpeopleoverreacttotheirmistakesatwork.Asa
result, they end up trying to hide them or to continue behaviors that have
alreadyprovenunproductive.
But Zenger/Folkman's research found that the best employees are quick to
recognize their missteps and learn from them. Likewise, they don't dwell on
otherpeople'serrors.
Providinghonestfeedback
People typically assume that it's a manager's job to give feedback, so
employees who are willing to give feedback to their coworkers can stand out,
ZengerandFolkmanwrite.
It'snotamatterofchastisingpeople,butofraisingnewquestionsandoffering
suggestions based on what has helped you in the past. In other words, you
don'tcriticizeotherssomuchassupportthem.
Ingeneral,expertssayyoushouldconsistentlyofferbothpositiveandnegative
feedback and explain why you're giving it. Especially when pointing out
something they could have done better, make sure to ask what the person
needsfromyoutoinordertohelpthemimprove.
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newsletter.
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Comments(11)
AddYourComments
Wantyournextpromotionnow?Takefeedback
3/12
9/27/2016
Wantyournextpromotionnow?Takefeedback
fromcolleagues,mentor
MorefromTheEconomicTimes
SubhashGhai'sMuktaArts
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feedbackfromcolleagues,mentor
Sep26,2016,03.15PMIST
ByPoonachaMachaiah
1
Comments
Related
RealityBites:Hyperconnected
thankstoWhatsAppandFacebook,
yetverylonely?
Mostofusgotoworkasamatterofhabit.It'sa
routinewehavegrownaccustomedtooverthe
years, one which we don't really ponder much
over. Caught up in our frenzied lives, work
deadlines and neverending meetings, we
forget to ask ourselves these simple and yet
verycriticalquestions:"WhoamI?Isthisreally
whatIwanttodo?Ifyes,howcanIbebetter?If
no,whatelsecanIdo?"
Areyouamanager?Followthese
5Pstokeeptheteamhappy
The famous Greek philosopher, Aristotle, once

said, "Knowing yourself is the beginning of all
wisdom". Unless you are aware of yourself personality, strengths,
weaknesses,wants,drivesandvaluesitisalmostimpossibletochartthebest
coursetoprofessionalandpersonalsuccess.
Howdoesonebecomeselfaware?Becomingselfawareisanongoingpractice
ofselfdiscoveryandpersonaltransformationandcan'tbeachievedovernight.
Knowyourpersonality,strengthsandweaknesses
Havingaclearpictureofyourpersonalityiskeytodeterminingwhichsituations
youwillprosperinandstayingawayfromsituationswhereyouwillexperience
stressandfailure.Iftheskill,knowledgeandtemperamentthatyoubringtothe
tableareintunewithwhatisrequiredatwork,youwillinevitablyperformyour
best. A monthly or at least quarterly review of your workplace compatibility,
professionalresponsibilitiesandcareergoalswillprovidekeyinsightsthatare
4/12
9/27/2016
professionalresponsibilitiesandcareergoalswillprovidekeyinsightsthatare
vitalforyoursuccess.
UnderstandWHYyoureactthewayyoudo
The way we think or analyse a situation or person is testament to our past
experiences,values,perceptionsandfeelings.Ifyouaretocontroloroptimise
yourresponsetoanycircumstances,goodorbad,itisimportanttodiscernthe
reasonsthatactuallydriveyourreaction.OnceyouknowtheWHY,youwillbe
able to bring about a change in your demeanour and effectively tackle the
issue.
Makeitapracticetoaskforfeedback.(Image:BCCL)
Reflectonwhatactuallydrivesyou
Accumulating degrees and certifications aside, it is equally important to know
whatmotivatesustogotoworkeveryday.Itcouldbethecompanyoftalented
and affable colleagues, financial gain, continuous learning, flexible work
schedule,asenseofachievement,etc.Theseneeds,ifunsatisfied,cancause
stress, depression, frustration that affects us as well as the people we work
with.Oncethisisclear,it'seasytozeroinontheproblemandidentifytheright
solutiontoeffectivelyenhanceyourperformance.
Askforfeedback
Performance appraisal aside, make it a practice to ask for feedback from a
trusted colleague or mentor. Accepting these inputs in an objective fashion,
mayrevealcertainaspectsofyournature/behaviouryoudidn'tevenknowexist.
Thiscanbeinstrumentalinhelpingyouacceptyourmistakesandimproveon
them while simultaneously acknowledge your capabilities to make them
stronger.
Studies suggest that being selfaware, enables people to better comprehend
thoughts and situations at work and effectively channel their responses to
createaharmoniousenvironmentatwork.
Emotionalawareness
Being selfaware enables individuals to manage their emotions/thoughts and
intelligentlyaltertheirbehaviourtotakeappropriateaction.
Congruencebetweenworkandknowledge
Selfaware individuals are cognizant of what they want to do and what
5/12
9/27/2016
resources or knowledge they need to get their work done. This gives them a
senseofaccomplishmentthattranslatesintohigherproductivity.
Leadership
Whenyouknow'whataffectsyou'(inspires,angers,excites,etc.)itinherently
gives you an insight into how it may possibly affect others. This, coupled with
theabilitytobemindfuloftheconsequencesoftheiractionsoncolleaguesand
organizationalprocesses,selfawareindividualsturnouttobegoodleaders.
Havingaclearpictureofyourpersonalityiskeytodeterminingwhichsituations
youwillprosperin.(Image:BCCL)
BeingselfawareisbestexplainedbyaSanskritphrasefromtheUpanishads,
'Tattvamasi'(Youarethat.)Youridentityis'you'andtherelationshipyouhave
with others as a whole. Applied in today's context, it emphasizes the
importance of knowing your own perceptions, feelings, beliefs, expectations
andmotivationstotrulyunderstandtheimpacttheyhaveonthewayyouwork.
Andwhenyoumasterthis,itcangoalongwayinhelpingyoubemoremindful
at work, establish meaningful relationships and achieve satisfying career
performanceandgrowth.
PoonachaMachaiahisthecofounderofJiyo.Itisawellbeingplatformthathe
started along with internationallyrenowned physician and author Deepak
Chopra. He is the founder and CEO of 'ABOVE A Bunch of Versatile
Entrepreneurs',acompanyhehadfoundedin2008.
newsletter.
READMORE: Work|relationships|Promotion|productivity|PoonachaMachaiah|people|Growth
Comments(1)
AddYourComments
Bosses,listenup!Thewayyouremployeesresign
saysalotabouthowyoutreatedthem
6/12
9/27/2016
EveryIndianisacricket
expert,saysKKRcoowner
JayMehta
FromSubway'sChetan
AroratoMahaministerJK
Rawal,foodiebigwigs
attendedNRAIReport
launch
It'smychoice!MTV
Splitsvilla'sGauravArorais
nowGauri
NEXTSTORY
Bosses,listenup!Thewayyour
employeesresignsaysalotabouthow
youtreatedthem
IANS | Sep26,2016,12.44PMIST
A company's treatment towards an employee

affectshowtheindividualwillquitthejob,finds
astudy.
Thosewhofeeltheyarerespectedandtreated
fairly are more likely to resign in a positive
manner.
0
Comments
Related
8signsyourcoworkerdoesnot
respectyou
Isyourofficesendingyourfitness
foratoss?Dotheseexercisesto
stayinshape
"The resignation predictors are whether an

employee feels they are being treated fairly at
workandwhethertheyfeeltheyarerespected
by their boss," said Anthony Klotz, Assistant
ProfessorattheOregonStateUniversity.
The researchers through a series of studies, including interviews with

employeesandemployers,foundthatgenerally,employeesquitinoneofseven
waysbythebook,perfunctory,gratefulgoodbye,intheloop,avoidant,bridge
burningandimpulsivequitting.
Two key factors determine whether a person resigns in a positive way or in a
way that could have damaging consequences for the business, the study
suggests.
The bythebook and perfunctory resignations are the most common, but
roughly one in 10 employees quits in bridgeburning style. Avoidant, bridge
burningandimpulsivequittingareseenaspotentiallyharmfulresignationstyles
foremployers.
Theresearchersfoundthatmanagerswereparticularlyfrustratedbyemployees
who resigned using bridge burning, avoidant or perfunctory styles. So,
employeeswhowanttoleaveongoodtermsshouldavoidthosestyles.
The study, published in the Journal of Applied Psychology, also indicated that
managersrespondedtheleastnegativelytoresignationswhenemployeeskept
them "in the loop" and when employees followed organisational policies
7/12
9/27/2016
regardingresignation.
"Eachresignationsituationisuniquetothatemployeeandtheirrelationshipto
thecompany.So,thebestwaytoresignatonecompanymaynotbethebest
way to resign at another. But companies would be wellserved to review their
employeehandbooksandupdatetheirformalresignationpoliciestoreflectbest
practicesforcurrentcompanyneeds,"Klotzadded.
Companies also should consider monitoring how employees quit for potential
signsofmanagementissues.Ifanumberofemployeesquitinanegativeway,
that could be a sign of a poor supervisor or other problems with company
treatmentofemployees,thestudysuggested.
newsletter.
READMORE: Worklife|So|resign|Oregon|officepolitics|Interviews|in
Comments
AddYourComments
Isyourofficesendingyourfitnessforatoss?Do
theseexercisestostayinshape
FromLindsayLohanto
EddieMurphy,celebswho
werecaughthiringmalesfor
pleasure
LeEcoIndia'sAtulJainhas
aspecialplaceforsushi&
lovestravellingtoBelgium
ThankstoAdClub,Abby's
nowseenasanIndian
award:RajNayak,Colors
CEO
NEXTSTORY
Isyourofficesendingyourfitnessfora
toss?Dotheseexercisestostayin
shape
IANS | Sep24,2016,04.18PMIST
NEWDELHI:Asedentarylifestylecanruinyour
fitness. So, in between all the deadlines and
pending work, make sure you do some
stretching exercises at your workplace,
suggestsanexpert.
8/12
9/27/2016
suggestsanexpert.
1
Comments
Standinfrontofyourchair&repeat
Gaurav Dawar, Fitness Expert and CEO of

FlabThugs,listsdownsomeeasyworkouts.
sittingdown&standingup10times.
Dothisatleastthreetimesinaday.
(Representativeimage)
Workoutexerciseswhilestanding:
* Try to walk around your office or walk the

stairs to stretch your legs, which is the best
workout.Youcanalsotrytakingthewideststepandlungeforward.
* Raise your heels off the floor and slowly lower them. It will help in relaxing
yourcalf.
*Standinfrontofyourchairandrepeatsittingdownandstandingup10times.
Youcandothisatleastthreetimesinaday.
* You can stand in front of a desk or other piece of furniture which is
comfortableforyoutoholdontoforbalancingyourself,leanonasturdypiece
offurnitureandgraduallypushyourbodyoffitinasortofstandingpushup.
* Rest your back against a wall and move your feet away from the wall. The
wallshouldonlybesupportingtheweightofyourbackandyourkneesshould
bebent.Holdthepositionaslongaspossibleandrepeatit.
* Attempt to do jumpingjacks by raising your right arm and at the same time
tapping your left toe to the side. And keep your right foot on the floor. Try for
alternatesidesforafullminute.Avoidthisifthereisweaknessintheknees.
*Youcanalsodochairsquatsbyliftingyourrearendoffyourseatandholdfor
afewseconds.
Workoutexerciseswhilesitting:
*Moveyourtoesbyliftingthemwhilekeepingyourheelsfirmlyontheground
itworksverywellwhileseated.
* Most of the football players practise rapidly tapping their feet in place,
simulatingarun.Youcanalsodothesamethingwhileseated,for30seconds
atago.
*Whilesittinginyourchair,liftyourleftlegafewinchesoffofthefloor.Keep
yourkneebentata90degreeangleandholdthepositionaslongasyouare
comfortable.
newsletter.
READMORE: stretchyourlegs|Raiseyourheels|office|Jumpingjacks|Excercise
Comments(1)
AddYourComments
8signsyourcoworkerdoesnotrespectyou
9/12
9/27/2016
India'sroyaltycomes
togetherforthelaunchof
newheritagefashionline
EricVallat'sRemyMartin
readytorobabankfora
sailingboat!
Snapchattooffercamera
equippedsunglassesinfirst
hardwarepush
NEXTSTORY
8signsyourcoworkerdoesnot
respectyou
BusinessInsider | Sep23,2016,09.35AMIST
Beingneglectedisasneakyformof
0
Comments
disrespect.Figureoutifyouneedto
Disrespect can manifest itself in all sorts of

waysintheoffice.Itcanbeobvious,orsubtle.
It can stem from the organisational culture, or
just some rotten apples in the workplace. You
can bring it upon yourself with unprofessional
behaviour, or be subjected to it for no fault of
your own. It's important to recognise these
telltalesignsofdisrespectifandwhentheycrop
up.
changeoryourejustdealingwith
rudecoworkers.(Representative
Subjectofgossip
Gossipmightbepartofalmosteveryofficebut
if you're constantly in the workplace rumour
mill, that's an issue. If your colleagues are talking about your personal or
professionallife,it'sasignthatyou'renotgettingtherespectyoudeserve.
image)
Beingneglected
Thisisasneakyformofdisrespect.Thingsseemfinewithyourcoworkers,but
you feel like you're just not being heard. No one listens to your pitches at
meetingsandyourofficewideemailsgounread.AccordingtocareercoachJT
O'Donnell, this cold shoulder technique could indicate that you don't add
perceivedvaluetotheconversation.Figureoutifyouneedtochangeoryou're
justdealingwithrudecoworkers.
Ideathieves
There's nothing more frustrating than having a colleague take credit for your
work or steal your idea. If this becomes a pattern, it's an indication of
disrespect. Share the problem with a third person who can speak up on the
issueorstandupforyourself.
Unnecessarycriticism
Ifyoumessup,youshouldbraceforthepossibilitythatyourbosswillcallyou
out.However,ifyou'redealingwithjuniorcoworkerschastisingyouoverminor
situations, that's an indication that there's some bad blood in the office.
Constant,destructivecriticismisasuresignthatyou'rebeingtargeted.
Bodylanguage
Watch out for your colleagues' body language when you're talking to them.
Distracted behaviour, lack of eye contact, sneering, or eye rolling are all bad
signs.
10/12
9/27/2016
signs.
Wastingtime
When you don't respect someone, you don't see their time as valuable. That
coworker who keeps interrupting and attempting to offload their extra work on
youisn'tjustobtuse.Theydon'tvalueyourprecioustime.
Condescendingremarks
A condescending coworker or group of colleague scan make a bad day
unbearable.Thiskindofbehaviourmakesyoufeelirrelevantandisdesignedto
putyouinyourplace,eventhoughit'softendisguisedasreasonableorfriendly.
Badfeeling
Ifyoufeeldisrespectedatwork,don'tjustbottleupthosefeelings.Grapplewith
the idea. Consider whether or not you're being oversensitive or
misunderstandingsomething.Ifyoustayhonestwithyourselfandthatdoesn't
seem to be the case, then there's a strong chance that your coworkers aren't
treatingyouproperly.
newsletter.
READMORE: office|Ideathieves|Gossip|BodyLanguage|Beingneglected
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9/27/2016

Indiatimes TheTimesofIndia TheEconomicTimes More

Youarehere: ETHome Magazines Panache

There's a somewhat scientific formula to

They looked specifically at the leadership

One of Zenger/Folkman's clients cited a "frozen middle" of employees who

The famous Greek philosopher, Aristotle, once

A company's treatment towards an employee

"The resignation predictors are whether an

The researchers through a series of studies, including interviews with

Gaurav Dawar, Fitness Expert and CEO of

* Try to walk around your office or walk the

Disrespect can manifest itself in all sorts of

Timescity | iDiva | Bollywood

Bookprintads | Onlineshopping | FreeBusinessListings

Gizmodo | Eisamay | IGNIndia

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