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IN INDIA
BY
PRASANTH ALOYSIUS
(08PG0329)
pg.
DECLARATION
This is to certify that this research project titled A COMPARISON STUDY ON THE
TOP THREE TWO WHEELER COMPANIES IN INDIA
is an original work carried out in the 5 th and 6th trimester of my MBA(2008-2010) under
the guidance of Prof. Veda Balaji. This project is made exclusively as a part of my
curriculum and will not be submitted in future to any other university or institution.
PRASANTH ALOYSIUS
08PG0329
Date :
pg.
CERTIFICATE
This is to certify that Prasanth Aloysius, student of Christ University of Management,
Bangalore, has completed this research project titled A COMPARISON STUDY ON
THE TOP THREE TWO WHEELER COMPANIES IN INDIA under my guidance
from in partial fulfillment of the Masters of Business Administration degree.
ACKNOWLEDGEMENT
It is with immense satisfaction and pride that, I am completing my Dissertation Project report.
I therefore, would like to stop for a few moments and thank Christ University Institute of
pg.
Management, Bangalore and Prof. Veda Balaji for allowing me to take up my Dissertation
Project on comparison study of two wheeler companies in India . I am also very thankful for
his extensive support, timely guidance and regular monitoring our progress and providing
valuable inputs from time to time.
A sincere thanks to all the respondents, for parting their valuable time and being so patient in
sharing the relevant information. I also express my overriding debts and thanks to my friends,
without whose help it would have been impossible to complete my project.
Last but not the least, I would like to thank all those concerned people who have directly or
indirectly contributed in the completion of this entire dissertation report.
PRASANTH ALOYSIUS
Contents
DECLARATION...................................................................................................... 2
CERTIFICATE........................................................................................................ 3
ACKNOWLEDGEMENT......................................................................................... 4
1.1 Introduction to Indian Two-wheeler Sector:.................................................6
1.2 Evolution of Two-wheeler Industry in India:..................................................7
1.3 Profile Change in Indian Two-Wheeler Industry..........................................10
1.4 Key Earnings Drivers..................................................................................11
pg.
External Environment.................................................................................... 32
2.17 Product & Advertising Strategies OF BAL.................................................34
2.18 Strategies & Implementation...................................................................35
FMCG Business Model.................................................................................... 35
2.19 Other Strategic Issues.............................................................................36
2.20 Strategies for the Overseas Markets.......................................................37
2.21 R&D......................................................................................................... 38
2.22 The Future............................................................................................... 39
2.23 New Strategies adopted by Bajaj.............................................................40
2.24 HONDA MOTORCYCLE & SCOOTER INDIA (Pvt.) Ltd.(HMSI)......................41
pg.
pg.
10.1 LEARNINGS............................................................................................ 87
11.1 BIBLIOGRAPHY...................................................................................... 89
12.1 QUESTIONNAIRE................................................................................... 91
pg.
pg.
pg.
Bikes are a major segment of Indian two wheeler industry, the other two being scooters and
mopeds. Indian companies are among the largest two-wheeler manufacturers in the world.
Hero Honda and Bajaj Auto are two of the Indian companies that top the list of world
companies manufacturing two-wheelers.
The two-wheeler market was opened to foreign companies in the mid 1980s. The openness of
Indian market to foreign companies lead to the arrival of new models of two-wheelers into
India. Easy availability of loans from the banks, relatively low rate of interest and the
discount of prices offered by the dealers and manufacturers lead to the increasing demand for
two-wheeler vehicles in India. This lead to the strong growth of Indian automobile industry.
pg.
10
Bajaj is the first Indian two wheeler automobile company in the market since
1945 with the name M/s Bacharj trading corporation private limited. In 1959 M/s Bacharj
trading corporation private limited change its name as Bajaj Auto Ltd. Bajaj Auto obtains
license from the Government of India to manufacture two- and three-wheelers vehicles in
1959.
TVS Motors is the third largest company in the two-wheeler industry with a
market share of 16%. Infect, it is the only Indian company without a foreign collaboration in
the two-wheeler industry. When the company opted out of the collaboration with Suzuki in
2002, many believed that TVS was headed towards extinction. But the company proved the
doomsayers wrong and came out with a very successful `TVS Victor'. TVS Motors Ltd.
originally incorporated in 1982 to manufacture two-wheelers in collaboration with Suzuki
Motors of Japan, TVS was one of the leaders in two-wheeler industry.
pg.
11
Honda motors of Japan is not a new name in the two wheeler scenario in the
country, they were in a tie up with the Firodias owned Kinetic group. However in the late 90s
they parted ways after problems arose over issues like introduction of new models,
advertising expenditure, marketing strategies and other related issues. In the mid 80 Honda
motors of Japan joined hands with the largest bicycle maker of India the Hero cycles to create
Hero Honda which in a couple of decades or so have gone on to become the single largest
motorcycle company in the world. Though Honda has come on its own on the Indian market
yet it will be providing technological support to Hero Honda for the next ten years. Thus
presenting a unique situation in which the company will be in direct competition with the
company which it has been associated for nearly two decades. Honda Motorcycles and
Scooters India limited, a 100% subsidiary of Honda motor company Japan eventually entered
the Indian market with Honda Unicorn in 2004.
pg.
12
Interestingly, the growth in the motorcycle segment was mainly driven by the demand from
rural and semi-urban consumers. An estimated 60% of the demand for motorcycles came
from rural and semi-urban customers. The rise in their disposable incomes on account of
good monsoons in the 1990s provided the normally conservative rural and semi-urban
customers with extra money that induced them to experiment with new, innovative products.
pg.
13
Year
1993
1994
1995
1996
1997
1998
1999
2000
Total In '000
Overall Growth
1,503.36
1,770.22
2,209.23
2,660.04
2,963.49
3,042.85
3,403.43
3,745.55
-6.40
17.75
24.80
20.41
11.41
2.68
11.85
-0.80
Scooter
No.
709.73
840.17
1,033.52
1,223.43
1,301.05
1,262.70
1,325.87
901.88
%
47.2
47.5
46.8
46.0
43.9
41.5
39.0
24.0
Motorcycle
No.
%
379.06 25.2
472.58 26.7
652.01 29.5
809.53 30.4
978.68 33.0
1,131.31 37.2
1,395.66 41.0
2,156.03 58.0
Moped
No.
%
414.57 27.6
457.47 25.8
523.70 23.7
627.08 23.6
683.76 23.1
648.84 21.3
681.90 20.0
687.64 18.0
Advanced technology, larger wheelbase, higher ground clearance and the ability to ride on
bad roads with less effort and less danger of skidding and decreased maintenance cost were
the other factors that encouraged customers to choose motorbikes over other two-wheelers.
pg.
14
hand car prices will lead to pressure on the two-wheeler majors who plan to release higherend scooters and motorcycles.
Implementation of mass transport system: Many states have planned to implement mass
transport systems in state capitals in the future. This will have negative impact on demand for
two-wheelers in the long run. But taking into account the delays involved in implementation
of such large infrastructure projects the demand to be affected only five to seven years down
the line.
Availability of credit for vehicle purchase: The availability and cost of finance affects the
demand for two- and three-wheelers as the trend for increased credit purchases for consumer
durables have increased over the years. Therefore, any change with respect to any of these
two parameters as a result of change in RBI policy has to be closely watched to assess the
demand for two- and three-wheelers.
pg.
15
pg.
16
Hero Honda has grown like no other company in the auto business. Several
times in the path, savvy observers have insisted that it has grown just too big and that no
company its size can continue to show growth rates. But Hero Honda has ignored that
opinion and continued growing at the place it has set many years ago.
Hero Honda today faces more competitor than it has ever in the history. Now
that is the undisputed two wheeler Numero Uno in the country. Every single two wheeler
manufacturer in India if looking market share away from it. More over for the first time there
are so many four- stroke challengers in the market. And Hero Hondas best selling products
are ageing.
pg.
17
The joint venture between India's Hero Group and Honda Motor Company, Japan has
not only created the world's single largest two wheeler company but also one of the most
successful joint ventures worldwide.
During the 80s, Hero Honda became the first company in India to prove that it was
possible to drive a vehicle without polluting the roads. The company introduced new
generation motorcycles that set industry benchmarks for fuel thrift and low emission. A
legendary 'Fill it - Shut it - Forget it' campaign captured the imagination of commuters across
India, and Hero Honda sold millions of bikes purely on the commitment of increased mileage
Over 19 million Hero Honda two wheelers tread Indian roads today. These are almost
as many as the number of people in Finland, Ireland and Sweden put together!
Hero Honda has consistently grown at double digits since inception; and today, every
second motorcycle sold in the country is a Hero Honda. Every 30 seconds, someone in India
buys Hero Honda's top -selling motorcycle Splendor. This festive season, the company sold
half a million two wheelers in a single montha feat unparalleled in global automotive
history.
Hero Honda bikes currently roll out from two globally benchmarked manufacturing
facilities based at Dharuhera and Gurgaon in Haryana. These plants together are capable of
churning out 3.9 million bikes per year. A third state of the art manufacturing facility at
Hardwar in Uttranchal will soon be commissioned to cope with sustained customer demand.
Hero Honda's extensive sales and service network now spans over 3000 customer
touch points. These comprise a mix of dealerships, service and spare points, spare parts
stockiest and authorized representatives of dealers located across different geographies.
Hero Honda values its relationship with customers. Its unique CRM initiative - Hero Honda
Passport Program, one of the largest programs of this kind in the world, has over 3 million
pg.
18
members on its roster. The program has not only helped Hero Honda understand its
customers and deliver value at different price points, but has also created a loyal community
of brand ambassadors.
Having reached an unassailable pole position in the Indian two wheeler market, Hero
Honda is constantly working towards consolidating its position in the market place. The
company believes that changing demographic profile of India, increasing urbanization and
the empowerment of rural India will add millions of new families to the economic
mainstream. This would provide the growth ballast that would sustain Hero Honda in the
years to come. As Brijmohan Lall Munjal, the Chairman, Hero Honda Motors succinctly
points out, "We pioneered Indias motorcycle industry, and it's our responsibility now to take
the industry to the next level. We'll do all it takes to reach there.''
Hero Hondas mission is to strive for synergy between technology, systems and human
resources, to produce products and services that meet the quality, performance and price
aspirations of its customers. At the same time maintain the highest standards of ethics and
social responsibilities.
This mission is what drives Hero Honda to new heights in excellence and helps the
organization forge a unique and mutually beneficial relationship with all its stake holders.
19
pg.
20
OPPOURTUNITIES:
Hero Hondas the first manufacture to launch eco friendly bikes with 4-stroke engines.
They have attained a stronger good will and popularity in the industry and the
consumers.
They should go in new segments of bikes.
There is large no. of young consumers in the market. Company has to focus on them.
They have big opportunities in heavy bike segments.
As government polices are amended against pollution in metro cities, Hero Honda
being 4 stroke bike manufacture have great opportunities to explore its new
innovations and technologies.
THREATS:
Main threats to Hero Honda are their competitors like:o Bajaj Auto Ltd.
o TVS motors Ltd.
o Yamaha Motors India.
o Honda motorcycle and scooter India.
The cost of the product is very high in comparison to other companies.
Decreasing market share.
pg.
21
pg.
22
HeroHonda
Pleasure
Hero Honda Pleasure
2005 -present
Price
Rs. 37990
Engine
Motorcycles
CD Dawn
CD Deluxe
Splendour +
Splendour NXG
Passion pro
Passion plus
pg.
23
Super Splendour
Glamour
Glamour PGM F1
Achiever
CBZ XTREME
HUNK
Karizma
Karizma ZMR
CD Dawn
CD Dawn
Production
2003-present
Price
Rs. 37990
Engine
CD Deluxe
CD Deluxe
2007-present
Price
Rs. 40,000
Engine
pg.
24
Splendor +
Splendor +
2003-present
Price
Rs. 40,400
Engine
Hunk
2007-present
Price
Rs. 63,000
Engine
pg.
25
Karizma ZMR
Karizma
ZMR
2009-present
Price
Rs. 91,000
Engine
pg.
26
technologies of KHI have redefined space systems, aircrafts, jet engines, ships, locomotive,
energy plants, automation system, construction machinery, and of course high reliability twowheelers
KHI has given the world its legendary series of 600-1200cc Ninja and 1600 Vulcan
bikes. Straight from its design boards, the Kawasaki Bajaj Eliminator, India's first real cruiser
bike,
redefines
the
pleasure
of
"biking"
in
looks
as
well
as
performance.
Bajaj Auto Ltd. sales have increased by approximately 21 per cent in the year 200405, which exceeds Rs 65.4 billion, a record in the history of the company. The gross
operating profit stands at Rs. 9.3 billion, again a record. The profits after tax of the BAL are
close to Rs. 7.7 billion, and the pre-tax return on operating capital is at an impressive 80 per
cent.
The strength of the company is its quality products, excellence in engineering and
design, and its ability to delight the customers. The Pulsar, introduced in November 2004, is
continually dominating the premium segment of the motorcycle market, helping to maintain
the market superiority. Discover DTSi, one more successful bike on Indian roads, is in the
'value' segment of the motorcycle market. It incorporates a high degree of power with fuel
efficiency of a 100 cc motorcycle.
pg.
27
In our decision making, quality, safety and service will be given as much
consideration as productivity, cost and delivery.
Quality shall be built into every aspect of our work life and business operations.
Quality improvements and customer satisfaction shall be the responsibility of every
employee.
Strengths
pg.
28
Weaknesses
Opportunities
pg.
29
Threats
All these forced Bajaj to look for an international partner who could bring in
technology and also offer some basic platforms to be manufactured and marketed in India.
Kawasaki of Japan is a world-renowned manufacturer of high performance bikes. Bajaj
entered into a strategic tie-up with Kawasaki in late 1990s to enhance its product line and
knowledge up-gradation to support long-term strategies.
This served the purpose of sustaining the market competition for a while. From 1996
to 2000, Bajaj invested hugely in infrastructure while simultaneously developing product
design and innovation capabilities, which is the prime reason behind the energetic Bajaj of
pg.
30
21st century. Bajaj introduced a slew of products right from entry-level motorcycle to the
high premium segment right from 2001 onwards, and since then its raining success all the
way for Bajaj.
Last quarter, Bajaj had impressive performance growing at a rate of 20%+ when the
largest manufacturer grew at just 6%. This stands a testimony to the various important
strategic decisions over the past decade.
PULSAR 135 LS
pg.
31
DISCOVER DTS-i
PLATINA 125
PLATINA 100
Features of a few bikes from above mentioned list from BAJAJ are as follows..
PULSAR
220 DTS-i
2008-present
Price
Rs. 78,200
Engine
pg.
32
DISCOVER
135 DTS-i
2005-present
Price
Rs.47000-49200
Engine
Bajaj Platina
Bajaj Avenger DTS-i
PLATINA
125 cc
2006-present
Rs. 64,524
Engine
pg.
33
pg.
34
BAL has significant presence in all the three basic segments - Price Segment, Value
Segment and Performance Segment - and has been showing increased sales in all the
segments over years.
Besides this, BAL is a market leader in two-wheeler exports and it consists a great chunk of
there overall revenues. Currently, BAL is selling over 1 lac motorcycles annually in Sri
Lanka, further, they are commanding 50% market share in Central America.
pg.
35
Industry Rivalry:
The industry rivalry is extremely high with any product being matched in a few months by
competitor. This instinct of the industry is primarily driven by the technical capabilities
acquired over years of gestation under the technical collaboration with international players.
Substitutes:
There is no perfect substitute to this industry. Also, if there is any substitute to a two-wheeler,
Bajaj has presence in it. Cars, which again are a mode of transport, do never directly compete
or come in consideration while selecting a two-wheeler, cycles do never even compete with
the low entry level moped for even this choice comes at a comparatively higher economic
potential.
Summarizing the industry analysis, it can be said that the two-wheeler market is attractive as
it scores well on three out of five categories
pg.
36
in the family. The time at which Kawasaki 4S was launched Hero Honda was the market
leader in fuel-efficient bikes and Yamaha in the performance bikes.
The commercial of Kawasaki 4S had the punch line "Kyun Hero" means "now what hero"
which reflected the aggressiveness in the marketing front by the company.
Boxer - It took the reins from where the Kawasaki 4S left. Target was the rural population
and the price sensitive customer. Boxer marketed as a value for money bike with great
mileage. Larger wheelbase, high ground clearance and high mileage were the selling factors
and it was in direct competition to Hero Honda Dawn and Suzuki MX100.
Caliber - The focus for the Caliber 115 was youth. And though Bajaj made the bike look
bigger and feel more powerful than its predecessor (characteristics that will attract the
average, 25-plus, executive segment bike buyer), its approach towards advertising is even
more radically different this time around. Bajaj gave the mandate for the ad campaign to
Lowe, picking them from the clique of three agencies that do promos for the company (the
other two being Leo Burnett and O&M). Going by the initial market response, the campaign
was clearly a hit in the 5-10 years age bracket. So, the teaser campaign and the emphasis on
the Caliber 115 being a `Hoodibabaa' bike placed it as a trendy motorcycle for the collegegoers and the 25 plus executives both at the same time.
Pulsar - Pulsar was launched in direct competition to the Hero Honda's 'CBZ' model in 150
cc plus segment. The campaign beared innovative punch line of "Definitely Male"
positioning Pulsar to be a masculine-looking model with an appeal to the performance
sensitive customers. The Pulsar went one step ahead of Hero Honda's 'CBZ' and launched a
twin variant of Pulsar with the 180 cc model. The model was a great success and has already
crossed 1 million mark in sales.
Discover - The same DTSI technology of Pulsar extended to 125 cc Discover was a great
success. With this, Bajaj could realize its success riding on the back of technological
innovation rather than the joint venture way followed by competitors to gain market share.
pg.
37
pg.
38
Factors such as low valuation, low trading interest and the need to provide shareholders may
be cited as plausible reasons for the buyback.
Stake for Kawasaki: Bajaj Auto's attempt to vest the surplus cash in a separate company
may be a prelude to offering a stake to Kawasaki of Japan in the equity of the automobile
company. The latter has been playing an increasingly active role in Bajaj's recent models, and
its brand name is also more visible in Bajaj bikes than in the past.
Better value proposition: Shareholder interests may be better served if the cash is retained
to pursue growth in a tough market. This would also obviate the need to fork-out fancy sums
as stamp duty to the government for the de-merger. A combination of a large one-time
dividend and a regular buyback program through the tender route may offer better value. A
strategic stake for Kawasaki would only positively influence the stock's valuation.
pg.
39
Bajaj has identified certain key markets, which hold potential. Its first overseas office
established at the Jebel Ali free trade zone has been the focal point for exports to middle
Africa and the Saharan nations. Egypt and Iran also continue to be strong markets for Bajaj.
The other market, which would be a focus area, is South America, where the company feels it
is fairly well represented in most countries, except in Brazil, the largest market. The company
recently participated in a large auto exhibition in Brazil and found good consumer acceptance
to products like Pulsar and Wind 125.
The other focus area is the ASEAN nations, which constitute the third biggest consumer of
two-wheelers. The biggest among them is Indonesia, where Bajaj distributors are looking to
introduce eco-friendly four-stroke auto rickshaws. But two-wheeler market requires great
deal of effort from BAL. Everybody is there with Honda leading the show. There's Suzuki,
Kawasaki and some Korean and Chinese models. BAL should look at the right product mix
for two-wheelers. Bajaj's Pulsar model has taken off well there. It also wants to develop a
new step-through model for the Indonesian market, but for now it will create a base there
with its motorcycle models.
Bajaj has also made a beginning by selling bikes in the Philippines branded in the name of its
technical partner, Kawasaki. The two signed an MoU in February. Kawasaki, a large multiproduct conglomerate, only makes high-end bikes and does not have sub-200cc models.
Kawasaki is marketing the new model, Wind 125, developed by both companies, in the
Philippines. The Bajaj-developed models, Caliber and Byk, which is a fuel-efficient bike, are
also being distributed by Kawasaki. This is a good beginning strategically for Kawasaki to
evince interest in Bajaj products for markets which can still buy less than 150 cc.
2.21 R&D
Bajaj Auto has a huge, extensive and very well-equipped Research and Development wing
geared to meet two critical organizational goals: development of exciting new products that
anticipate and meet emerging customer needs in India and abroad, and development of ecofriendly automobile technologies.
pg.
40
While the manpower strength of the R&D represents a cross-section of in-depth design and
engineering expertise, the company has also been investing heavily in the latest, sophisticated
technologies to scale down product development lifecycles and enhance testing capabilities
Bajaj Auto R&D also enjoys access to the specialized expertise of leading international
design and automobile engineering companies working in specific areas.
Based on their own brand of globalization, they have built their distribution network over 60
countries worldwide and multiplied the exports from 1% of total turnover in Fiscal 1989-90
to over 5% in Fiscal 1996-97.
The countries where their products have a large market are USA, Argentina, Colombia, Peru,
Bangladesh, Sri Lanka, Italy, Sweden, Germany, Iran and Egypt. Bajaj leads Colombia with
65% of the scooter market, in Uruguay with 30% of the motorcycle market and in
Bangladesh with 95% of the three-wheeler market.
Several new models are being developed specifically for global markets and with these the
company will progressively endeavor to establish its presence in Europe too.
pg.
41
In 2001, there were over 30 motorcycle brands in the market. However, with the top five
brands accounting for more than 60% of the market, only 40% of the market was available
for all other new brands put together. Despite the launch of more vehicles, the survival
prospects of many of the individual brands were deemed to be rather bleak.
Further, the growth in the motorcycle segment was dependant on continuing favorable market
conditions. Analysts claimed that to sustain this growth rate, the segment would have to
completely cannibalize the market for scooters and a considerable part of the market for
scooters and mopeds.
Considering the fast growing scooter segment, with high demand from female customers,
followed by the moderately growing moped segment and the restructuring in the scooter
segment with major national and foreign players reinforcing their presence, it was unlikely
that the entire growth in the two-wheeler sector would be due to motorcycles.
Analysts also commented that as the two-wheeler industry had grown steadily for eight years,
stages in the product life cycle would apply to the field sooner, rather than later and the
decline stage would invariably come some day. There was little differentiation between the
brands being launched apart from styling as most companies had introduced their four-stroke
vehicles.
With the failure of the joint ventures, the expected introduction of cheaper Chinese brands,
stringent emission norms and threat from major international players, the survival of
indigenous brands looked uncertain. Constrained with the ruling price levels in the market
place, limited infrastructure and lack of technological innovations when compared to their
foreign counterparts, whether the Indian companies would succeed in generating the kind of
volumes needed to sustain in the competitive motorcycle market, remains to be seen.
pg.
42
Bajaj expects stronger growth in the first quarter of FY'10 powered by the continuing success of the
XCD 135 DTS-Si as also the launch of product upgrades off the Pulsar platform
As a result of the recent stake hike by Bajaj Auto, KTM now has Rajiv Bajaj on its board and the
cooperation agreement between the two companies covers product development, technology, vendor
sourcing and distribution.
Bajaj
Existing Products
Bajaj Kristal DTSi
Pulsar
Discover 135 DTSi
Platina 100, 125 DTSi
Honda is the world's largest manufacturer of 2-wheelers. Its symbol, the Wings,
represents the company's unwavering dedication in achieving goals that are unique and above
all, conforming to international norms. These wings are now in India as Honda Motorcycle &
Scooter India Pvt. Ltd. (HMSI), a wholly owned subsidiary of Honda Motor Company Ltd.,
Japan. These wings are here to initiate a change and make a difference in the Indian 2wheeler industry. Honda's dream for India is to not only manufacture 2-wheelers of global
quality, but also meet and exceed the expectations of Indian customers with outstanding after
sales support.
pg.
43
Official Name
Established
Place
Investment
Representative
Factory Location
Production Capacity
Honda's dream for India is to not only manufacture 2-wheelers of global quality; but
also meet and exceed the expectations of Indian customers with outstanding after sales
support. They aim to produce technologically superior, efficient and reasonably priced 2wheelers, with Honda tested technology, backed up with after sales service of Honda's global
standard.
Honda Motor Co., Ltd., operates under the basic principles of "Respect for the
Individual" and "The Three Joys"-commonly expressed as The Joy of Buying, The Joy of
Selling and The Joy of Creating. Respect for the Individual" reflects our desire to respect the
unique character and ability of each individual person, trusting each other as equal partners in
order to do our best in every situation. Based on this foundation of Respect for the Individual,
"The Three Joys" expresses our belief and desire that each person working in, or coming into
pg.
44
contact with our company, directly or through our products, should share a sense of joy
through that experience.
In line with these basic principles, since its establishment in 1948, Honda Motor Co.,
Ltd., has remained on the leading edge by creating new value by providing products of the
highest quality at a reasonable price, for worldwide customer satisfaction. In addition, the
Company has conducted its activities with a commitment to protecting the environment and
enhancing safety in a mobile society.
The Company has grown to become the world's largest motorcycle manufacturer and
one of the leading automakers. With a global network of 454* subsidiaries and affiliates
accounted for under the equity method, Honda develops, manufactures and markets a wide
variety of products ranging from small general-purpose engines and scooters to specialty
sports cars, to earn the Company an outstanding reputation from customers worldwide.
Strength
pg.
45
Honda is the first company who introduced the technology of central shock absorption
in India
Honda having high tech engines
HMSI is the subsidiary company of Honda Motors Ltd. Which is the largest company
in the proposed sector
Weakness
Opportunity
Threats
pg.
46
DIO
ACTIVA
AVIATOR
MOTORCYCLES:
CB TWISTER
SHINE
CBF STUNNER
UNICORN
CB1000R
CBR1000RR
Activa
Features
mentioned
follows..
ACTIVA
2004-present
Price
Rs. 40661
Engine
pg.
47
CB TWISTER
CB Twister
2010 ONWARDS
Price
Rs 48,000
Engine
110cc,9bhp@8000
rpm,9Nm@6000rpm
pg.
48
CBF
STUNNER
PGM FI
Manufacturer Honda Motors Ltd.
Production
2010 ONWARDS
Price
Rs 48,000
Engine
125cc,11.6bhp@8000
rpm,11.2Nm@6250rpm
UNICORN
UNICORN
2005-present
Price
Rs 63,000
Engine
150cc,13.3bhp@8000
m@5500rpm.
rpm,12.8N-
pg.
49
The automobile industry has seen an overwhelming growth in liberal India. Almost every big
manufacturer has made its presence felt in the country. After the foreign direct investment
regulations were removed, many manufacturers saw India as a potential market. Most of the
auto manufacturers were in collaboration with the Indian companies after 91 till 99, when
the rules were changed; some of them still enjoy that. With many foreign manufacturers
eyeing India as the market, the giants were no exception and most of them are already having
their manufacturing or assembling facilities in India. Honda was into the Indian two-wheeler
industry from 1983, when it joined hands with Hero to start Hero Honda and with Kinetic to
start Kinetic Honda. Honda broke the ties with Kinetic in 99 and set up its own 100%
subsidiary called Honda Motorcycle and Scooter India (HMSI) Pvt. Ltd.
HMSI laid its foundation stone in Manesar, Haryana in the same year and also signed an
agreement with Hero that it wont manufacture motorcycles for the next five years i.e. till
2004 as Hero Honda was not into the scooter segment at that time. This gave Honda a license
to manufacture scooters at will and it did that by rolling out its first scooter, Activa in 2001
and followed it with Dio in the same year. Honda now enjoys a large chunk of market share
in the scooter segment with Activa, Dio and now Aviator as its products. Honda introduced its
first motorcycle, Unicorn in 2004 in the 150cc segment which was followed by Shine in the
125cc segment in 2006 followed by Stunner in the same segment in 2008. All these
motorcycles were highly appreciated and instant hits in the growing Indian market which
over these years was mainly dominated by Hero Honda and Bajaj Auto Ltd.
The main rivals HMSI is countering are BAL, Hero Honda and TVS in the motorcycle
segment and TVS, Hero Honda and Mahindra Kinetic in the scooter segment. HMSI is the
pg.
50
market leader in the scooter segment and is yet to have a major share in the motorcycle
segment even though it is growing at 32.24% on a monthly basis.
The bike segment has a market growth rate of 43% with HMSI having a share of 18% The
biggest rival in this segment is HMSIs sister concern Hero Honda with a share of 55%. The
scooter segment is having a growth rate of 32.24% and HMSI having a market share of
57.7%. The nearest rival in this segment is TVS motors with a share of 18.7%.
Scooter manufacturers said the 1.14 million-strong domestic market was expected to cross 2
million units in the next four years. That explains the entry of a host of newer players in the
segment, such as Mahindra-Kinetic and Yamaha. Sensing competition, the established players
Honda, TVS Motors, Bajaj Auto, Hero Honda and Suzuki have hit the drawing board
once again, to pull out flashy, high-powered and un-geared scooters.
pg.
51
HMSI has 55 per cent market share, followed by TVS Motors with 19 per cent and Hero
Honda with 14.5 per cent and Bajaj managing a 11% market share.
Projected
Growth%
18%
7
NA
2.34 Strategy adopted by TVS & Bajaj for increasing sales and countering
growth of HMSI
pg.
52
Most companies currently produce scooters in the 100-125cc range that are targeted at
customers who want higher mileage and are ready to compromise on power. Generally, an
entry-level bike (100cc) is more powerful and economical than a gearless scooter.
To counter this, companies are working on scooter models that generate higher power without
undermining the fuel economy. The result will be a product that matches the performance of
motorcycles while being more comfortable, agile and easy on the pocket.
They also aim at developing E- scooters
Chennai-based TVS Motors, makers of Scooty, are developing a premium un-geared
scooter that will be more powerful and superior on design and styling. The company
is learnt to have developed a new platform, much more powerful than the 90cc
Scooty.
The countrys second largest bike maker, Bajaj Auto, is also developing a completely
new, un-geared, scooter. To be launched in 2011, it is aimed at taking on the products
of HMSI. This product will be high on power output, like the companys current bike
range, but will not sacrifice on fuel economy.
pg.
53
penetrate the gap between the existing 100cc and 125cc segments by launching a new feature
laden and technologically sound 100cc bike. Again Honda has clearly announced that the
price of this bike wont be in the conventional 100cc range but slightly more than that.
SBU
Market
Market Share
Growth Rate
Market Share
Relative
Of Nearest
Market Share
Quadrant
Rival
Bikes
43
18
55
0.33
Question
Mark
Scooters
32.24
57.7
18.7
3.08
Star
pg.
54
STAR
(Scooters)
Question Mark
(Bikes)
M
A
10
R
K
E
T
G
CASH COW
DOG
O
W
T
H
0
pg.
55
pg.
56
3.3 HYPOTHESIS
pg.
57
To study and compare the top three companies HERO HONDA,BAJAJ,& HMSI
To find out the reasons for change in growth of two wheeler industry.
pg.
58
Female- 12
Questionnaire Design
Questionnaire Administration
Scoring Procedure
Pilot study
Owing to the huge population size (sampling universe) spanning throughout the
country, it becomes almost impossible to cover all the places in the given scope of
study.
The results thus obtained are just an overview of the areas and companies covered.
The data gathered and the results interpreted are what was done in a time frame of 6
months and hence may not reveal the depth of the situation.
pg.
59
For the ease of analysis, percentage of respondents using the products was considered
pg.
60
NUMBER OF
PERCENTAGE OF
RESPONDENTS
RESPONDENTS(%)
Male
88
88
Female
12
12
pg.
61
88 males and 12 females were covered during the survey.Hence 88% of the
respondents were males and the rest 12% were females.
NUMBER OF
PERCENTAGE OF
RESPONDENTS
RESPONDENTS(%)
Unmarried
70
70
Married
30
30
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62
Out of the total respondents ,70% were single,30% were married and separated factor
was not taken into account.
4.4 OCCUPATION
OCCUPATION OF RESPONDENTS
OCCUPATION
NUMBER OF
PERCENTAGE OF
RESPONDENTS
RESPONDENTS
STUDENTS
68
68
SELF EMPLOYED
20
20
WORKING
12
12
pg.
63
Among the 100 people surveyed ,68% were students,20% were self-employed and
remaining 12% belonged to working class like office goers, clerks etc.
4.5 AGE
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64
AGE GROUP
NUMBER OF
PERCENTAGE OF
RESPONDENTS
RESPONDENTS
18-22
10
10%
22-25
60
60%
25-30
20
20%
>30
10
10%
pg.
65
Of the 100 respondents, 60% belonged to 22-25 age group,20% to 25 -30 group,10%
to18-22 group and the remaining 10% to more than 30 age group.
4.6 INCOME
MONTHLY
NUMBER OF
PERCENTAGE OF
INCOME(IN
RESPONDENTS
RESPONDENTS
<20
30
30%
20-30
55
55%
30-40
10
10%
>40
5%
000S)RS.
30% of the total respondents earn less than Rs. 20,000 per month,55% of the respondents
earn Rs. 20,000-30,000 per month,10% of the respondents earn Rs .30,000-40,000 per
month and 5% of respondents earn more than Rs. 40,000 per month.
pg.
66
5.2
80%
pg.
67
NO
20%
ANALYSIS:
80% of the respondents own a two wheeler and 20 % of them do not have one.
INTERPRETATION:
Since majority of my respondents are students from colleges, they own two wheelers
for daily commutation. Each one of them own different brands according to the taste
and preferences of the two wheelers available in the market. The most common
brands are Hero Honda, Bajaj, Honda.TVS etc.
50%
BAJAJ
40%
HMSI
10%
pg.
68
ANALYSIS:
The viewership rate of ads among respondents is highest for Hero Honda with 50%,then
comes Bajaj with 40% and Honda with 10%.
INTERPRETATION:
Hero Honda and Bajaj being the long term rivals compete each other to capture the
market share. Hence if one of them comes with an effective ad, the other will surely try to
better it. In case of Honda its a late entry into the Indian market and its growing.
35%
BAJAJ
55%
HMSI
10%
pg.
69
ANALYSIS:
In terms of influence of ads on the respondents, Bajaj comes with 55% , then Hero
Honda with 35% and Honda 10%.
INTERPRETATION:
Bajaj comes with ads that has more adrenalin rush specially targeting the youth and
majority of them get inspired by the same. Hero Honda mainly depends on celebrities
to influence the viewers. Honda mainly focuses on the international reputation of
brand name they have built for themselves.
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70
ANALYSIS:
In terms of recall ,50% of respondents were for Bajaj stunt ad, then 35% were for
Hero Honda KARIZMA ad with Hrithik roshan as brand ambassador.
INTERPRETATION:
Bajaj came with stunt ads so that it may attract the youth,and they positions their bike
mainly high performing, aggressive, reliable. Hero Honda comes with the fan base of
its brand ambassador who very well connects with the features of the bike .Very few
recalled Honda bike ads as they were very stereotyped ads.
18%
NEWSPAPER/MAGAZINES 70%
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71
BILLBOARDS
5%
INTERNET
7%
ANALYSIS:
Among the common source of ads, newspaper and magazines are marked by 70% of
respondents, TV by 18% ,Internet by 7% and Billboards by 5%.
INTERPERTATION:
Newspaper and magazines comes with a lot of information related to bikes and it is a major
source. Latest trend of internet penetration also brings in ads on bikes ,mainly through social
networking sites, during online matches, events etc.
5%
pg.
72
INTERNET
65%
AUTOMOTIVE
10%
MAGAZINES
COMPANY
20%
DEALERS
ANALYSIS:
Out of 100 respondents ,65% found internet as a good source of reliable
information,then with company dealers 20%,automotive magazines 10%,friends 5%.
INTERPRETATION:
The various web sites on the net provide valuable information regarding the bikes.
With the availability of net, people can browse about any information about any
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73
model before going to any dealer. Company dealers provide specific information and
in depth about a particular model. The rest is from friends and auto magazines.
30%
EMI
45%
RESALE VALUE
12%
ALLOWANCES
8%
OTHERS
3%
pg.
74
ANALYSIS:
EMI is one of the major motivating factor with 45% liking it,then comes discount rate
30%,resale value 12%,allowances 8%,and others 3%
INTERPRETATION:
EMI comes with a great motivational factor in purchasing a bike. It is less risky ,and
affordable way of purchasing. Discount rate normally comes during festival seasons
where maximum sales happen. Resale value has few effects on certain branded bike
purchases.
5%
40-50
5%
50-60
13%
60-70
65%
pg.
75
70-80
10%
>80
2%
ANALYSIS:
The most preferred price range is 60-70 with 65% going for this option.13% for 5060, 10%for 70 to 80, 5% each for 30-40 & 40-50.and 2% for more than Rs.80,000.
INTERPRETATION:
Most of the performance, value segment bikes falls in the 60-70 price category, and
there is huge competition among the major players. Then the preferred ones are high
performance bikes in the >Rs. 70,000 and medium performance and high efficient
ones in the <Rs.60,000 category .
pg.
76
pg.
77
ANALYSIS:
In this the most preferred factor is performance with 75% going for it. Then comes
service and support and fuel efficiency with 90% and 70% in terms of preferences.
This is followed by price and brand value of the bike.
INTERPRETATION:
Performance is one factor which most of the people specially youth look upon in a
two wheeler. Also the companies have come upon with a segment of this category and
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78
have developed bikes based on this. The customers also look into the after sales and
support the company offer when going for a two wheeler. Hence the service offered is
of prime importance. The price is an important factor for medium segment people that
is below Rs.60,000 as they try to balance price as well as efficiency of two-wheeler.
Brand value plays a major role for loyal customers for eg. A person buys only
HONDA, because its one of the internationally trusted brands.
20%
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79
NO
80%
ANALYSIS:
Only 20% say that they do cross checking of what they see in the commercial,80% do
not do it
INTERPRETATION:
Most of the viewers see the ads and get some information regarding it with very few
doing crosschecking about what really is behind the scenes.
pg.
80
81
The following factors play a major role in increasing the demand for two wheelers in India.
Personal Income, demography and penetration level are key growth drivers in the two
wheeler industry.
Personal Income
Demand increases as the income increases, only to be substituted later by the demand for four
wheelers. Income has been steadily growing in India and is projected to stabilise at a growth
rate of 9-12 percent range by 2012.
Demography and Inspiration
The bigger the young and working population, the greater is its need for commutation. The IT
and BPO revolution has influenced this movement. This is a favourable factor since Indian
workforce is young.
Penetration Level
The lower the penetration levels in the market, the better the scope for future demand. As the
penetration of the rural market is significantly low, it is going to be a significant long term
growth driver.
Other Factors
Improvement in infrastructure increases competition, while simultaneously improving the
public transport. The average time period taken to replace an existing bike with a newer
model has decreased from 7 years to 5 years, resulting in replacement demand growth.
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82
7.1 FINDINGS
pg.
83
The major findings during the data collection and analysis time can be summed up as
follows:
Interest rates are one of the prime reasons for the sharp fall in demand. Many banks
have increased interest rates which make two wheelers costlier.
Difficulty in availing loans, rising defaults, tightening of loan recovery laws and
various other factors have dissuaded consumers from availing loans and led to further
problems in credit lending.
Increasing oil prices have deterred many lower middle class families from buying two
wheelers.
Introduction of low priced cars will directly affect the market. The family segment
would want to gradually move from two wheelers to four wheelers. The major impact
of this phenomenon would be experienced in the 100-125 cc two wheelers whereas
the performance segment i.e. > 125cc will continue to grow strongly.
With the introduction of the Bharat-4 norms, it will be more challenging to meet these
stringent norms whilst simultaneously offering competitive prices.
In spite of these factors, demand drivers are present for the foreseeable future and are
favourable for the two wheeler industry. However, to capture this growth, any player
will have to correctly position itself to appeal to the consumer.
pg.
84
pg.
85
Availability of product
Number of customer complaints
Dealers satisfaction level
Areas of operation and design of distribution channels
Hold on the market share
Hence the companies were tested on these basis and hence the results were compiled
according to the respective product categories itself.
RESULT OF HYPOTHESIS TESTING
The overall research and analysis of the two wheeler companies across these 7 categories led
to the following result:
Null hypothesis is accepted for the product categories of 100cc and 125cc segment
as there is intense competition from fuel efficient small cars in India.
Null
hypothesis
does
not
hold
true
for
product
categories
like
135cc,150cc,180cc,220cc.
Since the null hypothesis does not hold true in majority of the product categories and hence
the null hypothesis is not valid and hence, NULL HYPOTHESIS IS NOT PROVED. In
Indian markets for majority of the two wheeler product categories, Foreign companies have
streamlined their operations and distribution channels in a much more effective way ensuring
higher availability of their goods in the market in pan-India.
pg.
86
9.1 RECOMMENDATIONS
The following recommendations are:
pg.
87
The two wheeler companies should focus on gearless scooters. The market share of
gearless scooters is increasing at a healthy rate. Bajaj is virtually absent in this range
that caters to the needs of women and families. Presently Honda, Hero Honda and
TVS are big players in this segment.
Companies need to scale up its service centers both in numbers and in capacity.
Keeping in line with its growth target for the next 5 years, the service centers should
not only cater to two wheelers but should also be upgraded to cater to the needs of
four wheelers that companies plans to launch.
pg.
88
10.1 LEARNINGS
I had some major learnings while working on this research project which can be summarized
as follows:
pg.
89
pg.
90
11.1 BIBLIOGRAPHY
www.google.co.in
www.wikipedia.com
www.slideshare.com
www.economywatch.com
London Business School-digital library
pg.
91
AUTO MAGAZINES
Hero Honda ,Bajaj, Honda dealers
pg.
92
12.1 QUESTIONNAIRE
93
few minutes of your time to fill the questionnaire. Information provided by you
will be kept confidential.
pg.
94
7. What are the factors which motivate you most while purchasing a two
wheeler?
Discount rate
EMI
Resale value
Allowances
Others
8. Which price range do you prefer most?
30-40
40-50
50-60
60-70
70-80
>90
9. Rate the following factors in a bike on the scale 1-7, based on your
preference? (Where 1 is least preferred and 7 most preferred.)tick mark.
Sn. Factor
1
2
3 4
5
6
7
1. Price
2. Fuel efficiency
3. Performance
4. Safety and comfort
5. Design and style
6. Brand value
7. After sales service and support
10.Do you verify or crosscheck the information provided in the commercials
of two wheelers ?
Yes
No
PERSONAL INFORMATION
Name
Gender
pg.
95
Age
Occupation
Income
Marital status
Qualification
Contact number
pg.
96
pg.
97