Amadeus Ticketing Configuration Manager User Guide

Amadeus Ticketing
Configuration Manager
User Guide
amadeus.com
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2014 Amadeus s.a.s.

All Rights Reserved.
Edition 1.0
Job Number 3617
For Amadeus Ticketing Configuration Manager v1.0

FE 0814
Published by :
Amadeus Global Learning Services (Distribution and IT)
e-mail: learning@amadeus.com
August 2014
Table of Contents
Before You Start ..................................................................................... 1

What's New in This Document.............................................................. 2
Chapter 1
Understanding Ticketing Configuration Manager ................................ 3
What Is the Purpose of Ticketing Configuration Manager? ................... 3
What Document Types Are Handled by Ticketing Configuration
Manager? ............................................................................................. 3
Who Are Ticketing Configuration Manager Users? ............................... 4
What Are Ticketing Rule Types and Rules? ......................................... 4
How Are Rules Applied to Documents and Coupons? .......................... 6
Chapter 2
Getting Started ....................................................................................... 9
Accessing and Displaying Ticketing Rule Types ........................................... 9
Overview of Ticketing Configuration Manager ............................................ 11
Ticketing Configuration Manager Workflows ............................................... 12
Chapter 3
Working with Ticketing Business Rules ............................................. 15
Finding Rule Types and Rules ........................................................... 15
How to Determine the Rule Type to Use ..................................................... 15
How to Find a Rule ...................................................................................... 17
Description: Search Rule Window ............................................................... 18
Description: List Of Rules Window .............................................................. 19
Working with Rules ............................................................................ 19

Working with Rule Histories................................................................ 22
Chapter 4
Ticketing Configuration Manager Business Rules Reference .......... 25
Understanding the Rules Reference Tables ....................................... 25
Online Rule Types .............................................................................. 26
Who Is Concerned by Online Rule Types? ................................................. 26
Force Coupon Status Online (FCSO) .......................................................... 26
General Hosted-Carrier Settings (GHCS) ................................................... 27
General Validating Carriers Preferences (VCP) ......................................... 32
Revalidation Preferences (RPREF) ............................................................. 37
Validating Carriers Preferences In Online Scenario (VCPO) ..................... 38
Interline Rule Types ........................................................................... 43

Who Is Concerned by Interline Rule Types? ............................................... 43
2014 Amadeus s.a.s. - All Rights Reserved
Amadeus Ticketing Configuration Manager
User Guide
Display Rights Of Carrier One On Carrier Two Documents (DRCC) .......... 43

Hosted-Carrier Settings Applying To Partners Documents (HCSP) .......... 45
Validating Carriers Preferences In Interline Scenario (VCPI) ..................... 49
Distribution Rule Types ...................................................................... 55

Online GDS Agreements (OAHC) ............................................................... 55
Ground Handling Rule Types ............................................................. 56

Ground Handled Board Points (GHB) ......................................................... 56
Ground Handled Settings for Hosted Carrier (GHS) ................................... 57
Ground Handler Settings for Hosted Carrier (GHRS) ................................. 58
Glossary................................................................................................ 63
Appendix A
Ground Handler Codes ........................................................................ 67
Index ..................................................................................................... 73
ii
Edition 1.0
Before You Start
Disclaimer
Airline is solely liable for the content and correctness of the entering, updating
and maintenance of any Airline Data stored by or on behalf of Airline or Eligible
Recipient(s), in connection with its or their use of the Services (including, for the
avoidance of doubt and without limitation to the generality of the obligation), all
Airline Data relating to or derived from the aircraft type S manuals, any specific
variations, modification and/or configurations for any particular aircraft, and the
Airline (or an Eligible Recipient, as the case may be) shall remain solely
responsible at all times for these obligations, even if the Airline seeks technical
assistance from Amadeus, or any third party, in relation to entering, updating or
maintaining any Airline Data.
Purpose of This Document

This guide explains how to use Amadeus Ticketing Configuration Manager.
It contains explanations of all rules and settings used by Ticketing Configuration
Manager to control Amadeus Electronic Ticket Server (ETS) and Electronic
Miscellaneous Document Server (EMS) client behaviour.
Audience
This guide is intended for airline staff who will use Ticketing Configuration
Manager to create or modify rules to control the behaviour of ETS/EMS clients.
Latest Version of This Document

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User Guide
Feedback on This Document

Your feedback is important, and will help us to improve this document.
Please email us with your comments and suggestions:
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What's New in This Document

This edition includes the following changes:
Change
Topic
New functionality
New switches added to the following rule types:
General Hosted-Carrier Settings (GHCS) on page

27.
General Validating Carriers Preferences (VCP) on

page 32.
Validating Carriers Preferences In Online

Scenario (VCPO) on page 38.
Display Rights Of Carrier One On Carrier Two

Documents (DRCC) on page 43.
Validating Carriers Preferences In Interline

Scenario (VCPI) on page 49.
Online GDS Agreements (OAHC) on page 55.
Rule type GHCS: Removed the switches DFIM

and AMCA. See General Hosted-Carrier Settings
(GHCS) on page 27.
Rule type RPREF: Changed the label of the switch

RTBA. See Revalidation Preferences (RPREF) on
page 37.
Rule type VCPO: Changed the label of switch

UMIN. See Validating Carriers Preferences In
Online Scenario (VCPO) on page 38.
Rule type VCPI: Changed a value of the switch

GAGN and the label of the switch GUMI. See
Validating Carriers Preferences In Interline
Scenario (VCPI) on page 49.
Rule type OAHC: Replaced the switch NCET by

CENT. See Online GDS Agreements (OAHC) on
page 55.
Rule type GHS: For the switch DMGO, replaced

the option Local copy by Control Method and the
option Interactive by Interactive Method. See
Ground Handled Settings for Hosted Carrier
(GHS) on page 57.
Rule type GHRS: Renamed tabs. See Ground

Handler Settings for Hosted Carrier (GHRS) on
page 58.
Structural changes
To match the user interface display, changed the

order of the switches in the tables for several rule
types.
Editorial changes
Before You Start on page 1 has been updated with

a new section and a disclaimer.
Minor editorial changes throughout the document.
Modified functionality
Edition 1.0
Chapter 1
Understanding Ticketing
Configuration Manager
What Is the Purpose of Ticketing Configuration

Manager?
Electronic Ticketing Server (ETS) and Electronic Miscellaneous Documents
Server (EMS) provide airlines with electronic document distribution. The
electronic documents are e-tickets and electronic miscellaneous documents
(EMDs). These documents are distributed between the airline, Departure Control
Systems (DC), accounting systems, other airlines, ground handlers, Global
Distribution Systems (GDSs) and ETS/EMS.
Ticketing Configuration Manager is a web-based-platform that allows Amadeus
ETS- and EMS-hosted airlines to search, display and update their own ETS and
EMS rules. Ticketing Configuration Manager allows airlines to retain control over
their e-ticket and EMD business rules, which they access using Amadeus Airline
Retailing Platform (ARP).
Ticketing Configuration Manager enables airlines to control the generation of
electronic documents in their sales outlets - both City Ticket Offices (CTOs) and
Airport Ticket Offices (ATOs). Additionally, it helps electronic documents to be
issued to any GDS's travel agency subscribers or partner airline offices. The
electronic ticketing also handles interline operations.
What Document Types Are Handled by Ticketing

Configuration Manager?
Ticketing Configuration Manager handles two document types: electronic tickets
(e-tickets or ETKT) and Electronic Miscellaneous Documents (EMDs). Rule types
can be specific to a document type or can be defined for both.
What Is an E-Ticket?
An electronic ticket (e-ticket) means that paper coupons are replaced by an eticket record that is stored in Amadeus Electronic Ticket Server (ETS). Only flight
coupons are stored electronically. For accounting and legal purposes, an e-ticket
sale, depending on the office, may generate other ticketing documents such as
agent coupons, audit coupons and credit-card-charge forms on paper.
User Guide
When you issue an e-ticket through Amadeus, the system sends the flight
coupons as a message to the airline. If the airline accepts the e-ticket request,
the information is stored in the airline's own system as an e-ticket record.
What Is an EMD?
An EMD allows you to sell and track the use of charges, for example, excess
baggage charges, miscellaneous charges, penalty fees, a residual value, lounge
access charges, and so on. The EMD is the sole solution for all fees collected
outside a ticket for the sale of ancillary services. It replaces all existing paper
miscellaneous documents and Electronic Miscellaneous Change Orders
(EMCOs).
With an EMD you can:
Accept payment for various types of services including air transportation,

group deposits, rebooking fees and other charges.
Issue an electronic document and print it on blank paper (depending on your

office profile settings).
Automatically integrate miscellaneous charges into invoices, sales reports,

back office accounting and external systems (reservation systems and
Departure Control Systems).
An EMD is based on the Reason-For-Issuance-Code (RFIC), which determines

the group of services it belongs to.
Who Are Ticketing Configuration Manager Users?

Ticketing Configuration Manager users are customers of ETS/EMS or users who
interact with ETS/EMS. This can be ETS- and EMS-hosted airlines or
participating airlines of an ETS- and EMS-hosted airlines.
A document stored in an ETS/EMS users database is either:
The airline's own document (ETS/EMS user is validating).

Or:
A partners document stored as temporary copy (ETS/EMS user is an

operating or marketing carrier or a ground handler).
What Are Ticketing Rule Types and Rules?

What Is a Business Rule?
A business rule stores information that defines an airline's business
requirements. These rules control the behaviour of electronic document client
applications.
Amadeus Business Rules are divided into rule types. See What Is a Rule Type?
on page 5.
Edition 1.0
Chapter 1 Understanding Ticketing Configuration Manager
What Is a Rule Type?

Rule types are defined by:
Ownership Criteria:
The owners of functional rule types are ETS and/or EMS customers. The
owner of a rule type is defined by the following criteria:
Organisation: The organisation that owns the set of rules defined for the
Rule Type, for example, an airline.
Application: The organisation's client applications, for example, ETS.
Sub-application: The organisation's sub-applications. See What Is the

Relationship Between Applications, Sub-Applications and Rule Types?
on page 6.
The Rule Type Name, given according to the category of information, for
example, preferences and settings.
Rule types consist of one or more rules. See What Is a Rule? below.
Examples of rule types:
General Validating Carriers Preferences (VCP).
Hosted Carrier Settings Applying to Partners Documents (HCSP).
What Is a Rule?
Each rule type contains one or more rules. Rules are defined by:
Rule Criteria:
-
The Document Type. The document to which the client application

applies the rule, that is, ETKT or EMD.
The requesting and validating airlines.
The rule validity period.
Rule Content. The rule contains functionally related settings and

preferences. Their values are used by the client application to control its
behaviour.
Example of rules:
General Validating Carriers Preferences (VCP) for the EMD document type.
General Validating Carriers Preferences (VCP) for the ETKT document type.
User Guide
What Is the Relationship Between Applications, Sub-Applications

and Rule Types?
Ticketing Configuration Manager allows rule owners to display and update
functional rules that can be applied to ETS and EMS. It contains four subapplications differentiated by criteria such as Document Type and Partner. Each
sub-application contains one or more rule types:
Online (ETS_ONLINE) [Document type] including the following rule types:

-
Force Coupon Status Online (FCSO) on page 26.
General Hosted-Carrier Settings (GHCS) on page 27.
General Validating Carriers Preferences (VCP) on page 32.
Revalidation Preferences (RPREF) on page 37.
Validating Carriers Preferences In Online Scenario (VCPO) on page 38.
Interline (ETS_INTERL) [Partner, Document type] including the following

rule types:
-
Validating Carriers Preferences In Interline Scenario (VCPI) on page 49.
Display Rights Of Carrier One On Carrier Two Documents (DRCC) on

page 43.
Hosted-Carrier Settings Applying To Partners Documents (HCSP) on

page 45.
Distribution (ETS_MARKET) [GDS, Market, Document type] containing one

rule type:
-
Online GDS Agreements (OAHC) on page 55.
Ground Handling (ETS_GHING) [GHer/OC, Document type] including the

following rule types:
-
Ground Handled Settings for Hosted Carrier (GHS) on page 57.
Ground Handled Board Points (GHB) on page 56.
Ground Handler Settings for Hosted Carrier (GHRS) on page 58.
How Are Rules Applied to Documents and

Coupons?
Ticketing Configuration Manager rule types contain rules for e-tickets and rules
for EMDs. Rule settings within the rule determine client application behaviour.
What Is the Effect of Applying Rules at Document or Coupon Level?

The rule settings can apply at document or coupon level:
For settings applied at document level, ETS/EMS does not take into account
the airlines participating in the itinerary. This does not mean that the process
automatically applies to the entire document. It can apply to a given coupon
only, depending of the settings. ETS/EMS only applies its own rules.
For settings applied at the coupon level, ETS/EMS takes into account the
impacted coupons in the document and applies the rule defined between the
ETS/EMS user and its partner.
Edition 1.0
Chapter 1 Understanding Ticketing Configuration Manager
When the rule applies at coupon level, ETS/EMS identifies which airlines
participate in the coupons and the role of the airlines, as follows:
Validating carrier (VC): The issuing airline in which NALC precedes the
document number.
Marketing carrier (MC): The airline whose airline designator is recorded as

the transporting carrier on the electronic flight coupon.
Operating carrier (OC): The carrier used in a codeshare situation, when

different from the marketing carrier, whose airline designator is filed in the
DEI50 of the Standard Schedules Information Manual (SSIM).
When Do Online and Interline Business Rules Apply?

When the ETS/EMS user is the operating carrier and marketing carrier of a
coupon and validating carrier of the electronic document, Online business rules
apply.
Otherwise, Interline business rules apply. Interline business rules are defined
between two airlines. So, from a business rules point of view, Interline includes:
Interline scenario: The marketing carrier is different from the validating carrier
and the marketing carrier is the operating carrier.
Online Codeshare scenario: The marketing carrier is different from the

operating carrier and the marketing carrier is the validating carrier.
Interline Codeshare scenario: The marketing carrier is different from the

operating carrier and the marketing carrier is different from the validating
carrier.
How Are Airline Offices with Extended Rights Identified?

Some airline offices have extended rights. They are defined as control desks
rather than normal ATO/CTOs. Control desks are identified by the IATA number
and Amadeus identifier (AMID) combination and stored in ETS/EMS.
Chapter 2
Getting Started
Accessing and Displaying Ticketing Rule Types

How to Display Ticketing Rule Types
1. Access and sign in using the URL and credentials supplied by Amadeus.
The system displays the welcome page.
2. Click on Launch.
3. Select Business Rules, then click on Rule Management.
The system displays the Rule Type Selection window, with the
Ownership Criteria pane.
See Description: Rule Type Selection - Ownership Criteria below.
4. Enter the Organisation name, that is, an airline code.
5. From the Application list, select either Electronic Document Server (ETS)
or Ticketing Configuration Manager, depending on your version.
6. In the Sub-application list, select Any.
See What Is the Relationship Between Applications, Sub-Applications and
Rule Types? on page 6.
7. Click on Search.
The system displays the Rule Type List.
See Description: Rule Type Selection Window on page 10.
8. To continue working with rules, see Working with Ticketing Business Rules
on page 15.
Description: Rule Type Selection - Ownership Criteria

The Ownership Criteria pane of the Rule Type Selection window allows you to
enter ownership criteria so that you can display your rule types. The window is
displayed by default when you access Ticketing Configuration Manager, or when
you click on the Search Rule Type link on the side menu.
User Guide
Organisation: An airline code.
Application: The application name. For example, Electronic Document Server

(ETS) or Ticketing Configuration Manager.
Sub-application: For a complete list of rule types for your application, select Any.
For further information, see What Is the Relationship Between Applications, SubApplications and Rule Types? on page 6.
Description: Rule Type Selection Window

The Rule Type Selection window allows you to list the rule types for one or more
sub-applications. You can then open the List Of Rules window to display the
rules for the selected rule type.
Figure: Rule Type Selection Window
10
Menu providing quick access to:
Rule Type Selection - Ownership Criteria window. See Description: Rule

Type Selection - Ownership Criteria on page 9.
Rule History window. See Working with Rule Histories on page 22.
Ownership Criteria. See How to Display Ticketing Rule Types on page 9.
Search the Rule Type List using code or text. See How to Find a Rule on page
17.
Rule Type List ordered with most restrictive rule types, that is, with more optional
parameters specified, at the top of the list.
Launch selection bar.
Edition 1.0
Chapter 2 Getting Started
Overview of Ticketing Configuration Manager

Map of Ticketing Configuration Manager
This map shows the relationships between the windows in Ticketing
Configuration Manager.
For further information about these windows, see:
How to Display Ticketing Rule Types on page 9.
How to Search for Any Rule History on page 22.
Description: Rule Type Selection - Ownership Criteria on page 9.
Description: Rule Type Selection Window on page 10.
Description: List Of Rules Window on page 19.
Description: Search Rule Window on page 18.
Description: Rule History Window on page 23.
Description: Rules Windows on page 20.
11
User Guide
What Are the Basic User Interface Elements?

Element
Description
Mandatory fields are displayed in yellow.
Greyed out items, such as buttons and check boxes,
are unavailable. This can be for any of the following
reasons:
The Create, Delete and Duplicate buttons: these

are unavailable to airlines.
The Update button: Access depends on your

access rights defined by your LSS administration
within your airline's organisation.
General: you have to complete an action before

the item becomes available. For example,
complete a mandatory field.
Check box is selected: The setting is active.

Check box is cleared: The setting is not active.
Ticketing Configuration Manager Workflows

Workflow: Displaying and Updating Rules
Step
Window
How to...
1.
Display the rule types.
Description: Rule Type

Selection Window on page
10.
How to Display
Ticketing Rule Types
on page 9.
2.
Determine which rule type applies.
How to Determine
the Rule Type to Use
on page 15.
Note: If you know the
rule-setting code,
use the online help to
find the rule type.
See How to Find
Rule Explanations in
the Online Help on
page 21.
3.
Display the rules contained in the rule type.
Description: List Of Rules

Window on page 19.
How to Find a Rule

on page 17.
4.
If required, filter the list of rules.
Description: Search Rule

Window on page 18.
How to Find a Rule

on page 17.
5.
Display the required rule.
Description: Rules
Windows on page 20.
How to Display a
Rule on page 19.
6.
Click on Update to open the Update Rules

window, then update the settings as required.
Description: Rules
Windows on page 20.
How to Update a
Rule on page 20.
12
Edition 1.0
Chapter 2 Getting Started
Workflow: Displaying Rule History

Step
Window
How to...
Description: Rule History Window

on page 23.
How to Search for Any Rule

History on page 22.
To display any rule history

1.
2.
Select the rule history option

from the Launch menu or
side menu.
Use the Search History
window to find and display
the rules.
To display a particular rule

history
Do either of the following:
Display the List of Rules,

then click on View History.
Description: List Of Rules

Window on page 19.
How to Display the Rule History

for the Current Rule on page 22.
Display the Update or

Display Rule window, then
click on View History.
Description: Rules Windows on

page 20.
How to Display the Rule History

for the Current Rule on page 22.
13
Chapter 3
Working with Ticketing Business

Rules
Finding Rule Types and Rules

How to Determine the Rule Type to Use
Use the following decision trees to determine the rule type for each scenario.
Note:
In these diagrams, VC = validating carrier.
Reference: Rule Type Decision Tree for Online Scenario
15
User Guide
Reference: Rule Type Decision Tree for Interline Scenario
Reference: Rule Type Decision Tree for Ground Handling Scenario
16
Edition 1.0
Chapter 3 Working with Ticketing Business Rules
How to Find a Rule

1. Display the Rule Type List. See How to Display Ticketing Rule Types on
page 9.
2. If necessary, use the decision tree to determine the rule type code or name.
See How to Determine the Rule Type to Use on page 15.
3. Do either of the following:
-
In the Rule Type Name/Code box, enter the rule type code or the
beginning of the rule type name, then click on Select.
Or:
Browse the Rule Type List, select the required rule type, then click on
Select.
The system displays the List Of Rules window for the rule type.
See Description: List Of Rules Window on page 19.
4. Do either of the following:
-
Browse the List of Rules for the rule you require.

Or:
Click on New Search to filter the list, or to use the Rule Id to find a
specific rule.
See Description: Search Rule Window on page 18.
5. From the List of Rules, select the required rule.

6. Click on the appropriate command button, for example, Display.
The system displays the Display Rule window.
See Working with Rules on page 19.
17
User Guide
Description: Search Rule Window

The Search Rule window allows you to filter the results in the List Of Rules
window. To access this window, click on New Search in the List Of Rules
window. See How to Find a Rule on page 17.
Ownership information. Inherited from the List Of Rules window. Cannot be

edited.
Rule Criteria. The criteria displayed depend on the rule type.
Additional Information: Select or enter your criteria. Click on Add to add as

many Tags as required.
Rule Content. Key:

Setting not included in the search.
Deactivated setting included in the search.
Activated setting included in the search.
18
Rule Id. The search ignores any other criteria specified and displays the rule in
the List Of Rules window.
Edition 1.0
Description: List Of Rules Window

The List Of Rules window allows you to list the rules for a rule type selected in
the Rule Type Selection window. You click on any button to perform operations
on a rule.
Figure: List Of Rules Window
Ownership information. Cannot be edited.
List of Rules pane. To search long lists, see How to Find a Rule on page 17.
Buttons. See Working with Rules below.
Change Rule Type button. To return to the Rule Type Selection window. See
Description: Rule Type Selection Window on page 10.
New Search. Click on this button to filter the List of Rules. See How to Find a
Rule on page 17.
Working with Rules

How to Display a Rule
1. Display the List Of Rules window, then select the rule. See How to Find a
Rule on page 17.
2. Click on Display.
The system displays the Display Rule window.
For an explanation of the rule content, see Ticketing Configuration Manager
Business Rules Reference on page 25.
19
User Guide
How to Update a Rule

Note:
If a rule setting or the Update button respectively is greyed out, you do

not have permission to update this rule. See Which Rule Settings Can
Be Updated? on page 25.
1. From the List Of Rules window, select a rule. See How to Find a Rule on
page 17.
2. Do one of the following:
-
Click on Update.
Or:
Click on Display to open the Display Rule window, then click on

Update.
The system displays the Update Rule window.
3. Update the Additional Information, if required.

4. Select or deselect the required settings.
For an explanation of the rule content, see Ticketing Configuration Manager
Business Rules Reference on page 25.
5. Click on Save.
The system displays a confirmation message and applies the update within
five minutes.
Description: Rules Windows

The following rules windows are available:
Display Rules. View content only.

See How to Display a Rule on page 19.
Update Rules. View and change existing rule content.

See How to Update a Rule above.
20
Edition 1.0
Figure: Display Rules Window
Rule Content pane. For explanations of the settings, see Ticketing Configuration
Manager Business Rules Reference on page 25.
Buttons.
See:
How to Update a Rule on page 20.
How to Display the Rule History for the Current Rule on page 22.
How to Find Rule Explanations in the Online Help

1. Place your cursor over the rule setting and note the code displayed in the
tooltip.
2. Click on ? to display the online help.
3. Click on Show Book
The browser opens the entire help book.

4. Press CTRL + F to display the Find dialogue box .
5. Type the rule indicator code, or other text string, into the Find box.
6. If necessary, use the Next/Previous controls to step through the matching
search results.
21
User Guide
Working with Rule Histories

How to Search for Any Rule History
1. Do one of the following:
-
Click on Launch, then select Business Rules > Business Rules

History.
On the side menu, click on Open Rule History.
The system displays the Search History window.

2. Enter the search criteria.
3. Click on Search.
The system displays the Rule History window, which contains information
about all rules and changes that meet the search criteria.
See Description: Rule History Window on page 23.
How to Display the Rule History for the Current Rule

1. Display the List Of Rules or Rules windows.
See How to Find a Rule on page 17.
2. Click on View History.
The system displays the Rule History window, which contains information
about all changes to the current rule.
See Description: Rule History Window on page 23.
22
Edition 1.0
Description: Rule History Window

The Rule History window displays the history of changes to one or more rules. It
allows you to undo changes as required.
Search Criteria: Inherited from either the Search History window or List Of
Rules window.
Two functions are possible:
Back To Search Results: When you click on View Selected Rule History,
click on this button to return to the list of all rule histories.
Change Criteria: When you display all rule histories, click on this button to
open the Search History window.
See How to Search for Any Rule History on page 22.
List Of History Items contains changed items for:
One or more rules, if the Search History window generates the list.
See How to Search for Any Rule History on page 22.
One rule only, if the List Of Rules or Rules window generates the list.
See How to Find a Rule on page 17.
View Selected Rule History: Select a rule from the list, then click on this button
to display the history of that rule only.
Detailed Information contains the following tabs for the item selected in the List Of
History Items:
Summary Of Changes: A tabular view of changes.
Rules After Changes/Rules Before Changes: Display the settings of the

Rule Content tabs from the Rules window before and after the changes.
23
Chapter 4
Ticketing Configuration Manager

Business Rules Reference
Understanding the Rules Reference Tables

Key to Ticketing Configuration Manager Settings and Preferences
Tables
(etkt)
In the Switch Label column. Setting/Preference applies to e-tickets only.
(emd)
In the Switch Label column. Setting/Preference applies to EMDs only.
<blank>
In the Switch Label column. Settings/Preferences apply to both e-ticket

and EMDs.
monospace In the ETS/EMS Behaviour column. Indicates messages displayed to the

type
agent in case of rejection.
Which Rule Settings Can Be Updated?

To update rules, you must have the necessary rights defined in Amadeus
Security Management (ASM) and then stored in Amadeus Logon and Security
Server (LSS).
You cannot change the following settings:
Settings that are unavailable for the document type that you are working on.
For example, if you are working on an e-ticket rule and the setting applies
only to EMDs. Unavailable settings are displayed in grey.
Technical or private settings, such as reporting and EDIFACT-related

settings. These settings can have a significant impact on the functioning of
your system and airline operations. They are not displayed in Ticketing
Configuration Manager. To have any setting changed, you must submit a
work order (WO) to Amadeus.
For the same setting, you can set different values in different document types.
For example, the Allow Refund (REFU) setting can be Y for ETKT and N for
EMD.
25
User Guide
Online Rule Types

Who Is Concerned by Online Rule Types?
Online rule types apply to only one airline.
Force Coupon Status Online (FCSO)

Purpose of Force Coupon Status Online Rule Type
The Force Coupon Status Online (FCSO) rule type groups settings that apply to
ETS/EMS user's e-tickets and/or EMDs.
The FCSO rule type is divided into the following parts:
Force Coupon Status for ATO-CTO (FCS For ACO-CTO).

FCS For ATO-CTO is a matrix of FCS operations that allow or deny changes
from the current to a new coupon status.
Force Coupon Status for Control Desks (FCS For Control Desks).
FCS For Control Desks is a matrix of FCS operations that allow or deny
changes from the current to the new coupon status.
Agents have to use a specific entry. Control desks are identified by IATA
number and AMID, which are carried in the Originator Information field of
the request.
Reference: Force Coupon Status Online Fields

Table: General Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Force Coupon Status

Supported
FSTA
ETS/EMS user's ATO/CTOs are allowed to force

coupon status (FCS) on ETS/EMS user's electronic
documents.
MESSAGE FUNCTION NOT SUPPORTED.
Table: Force Coupon Status For ATO-CTO Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS Table For

ATO-CTO
CFAC
ETS/EMS checks the table of FCSs allowed to

ATO/CTOs on ETS/EMS user's electronic
documents.
NOT AUTHORISED.
ATO/CTOs are allowed to FCS from Old Status to

New Status on own electronic documents.
NOT AUTHORISED.
Force Coupon Status For

ATO-CTO
26
OiTj
Edition 1.0
Chapter 4 Ticketing Configuration Manager Business Rules Reference
Table: Force Coupon Status For Control Desks Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS Table For

Control Desk
CFCD
ETS/EMS user allows all FCSs on own electronic

documents.
ETS/EMS checks the table of FCSs allowed to

control desks on ETS/EMS user's electronic
documents.
Control desks are allowed to FCS from Old Status

to New Status on own electronic documents.
NOT AUTHORISED.
Force Coupon Status For

Control Desks
CiTj
General Hosted-Carrier Settings (GHCS)

Purpose of the General Hosted-Carrier Settings Rule Type
The General Hosted-Carriers Settings (GHCS) are defined for ETS- and EMShosted airlines. They apply to ETS/EMS users documents (documents are stored
by ETS/EMS as a copy of the partners documents) and when the ETS/EMS user
is targeted.
The GHCS rule type is divided into the following parts:
Supported Functions.
These give ETS/EMS users permission to use particular processes such as
History and Lock And Unlock Agency. They do not necessarily apply to the
ETS/EMS users documents and they are not linked to a specific document.
Display.
Display settings are valid search criteria used to find documents in the
ETS/EMS user's database, including documents validated by the ETS/EMS
user or available as temporary copies.
DCS Settings.
These settings are used by operating carriers to manage their DCS
transactions, for example, UAC Period.
Automated Coupon Recall And Return.

These settings control the activation of coupon recall, update and return.
27
User Guide
Reference: General Hosted-Carrier Settings Fields

Table: Supported Functions Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
HIST
ETS/EMS user's ATO/CTOs are allowed to perform

history display of electronic documents.

extended history display of electronic documents.
The flight suffix is displayed in Extended History if the

status of the coupon changes to C.
A change of status to Open or Airport Control From

DCS while the coupon has the status Check-in or
Boarded is logged as Offload in Extended History.
ETS/EMS gets the billing carrier from the code share

server, using the MC stored in the temporary copy.
T
(Trust)
ETS/EMS gets the billing carrier from the code share

server, using the MC received in COS To Flown.
ETS/EMS user's control desks are allowed to lock and

unlock agencies.
The ETS/EMS user accepts Redirect Airport Control on

their own e-tickets and on ground handling or operating
temporary copies.
FCS is accepted even if recall control is rejected with

the error message: FLIGHT HAS DEPARTED.
FCS is rejected if recall control is rejected, regardless of

the error message.
UAC is sent if the coupon has open segment and if UAC

sending is set to Immediate for DCS or partners.
History
History
Extended History
Show Flight Suffix In

Extended History
Offload in Extended
History Comment
EHIS
SFSC
OLOA
(etkt)
Billing Carrier
Codeshare
Billing Carrier
Codeshare Check
BCCS
(etkt)
Management
Lock And Unlock
Agency
LAGE
(etkt)
Redirect Airport
Control
ARDC
(etkt)
FCS Accepted With

Error On Recall
AFER
(etkt)
UAC For Open

Segments
Send Immediate UAC
For Open Segments
(etkt)
28
SIUO
Edition 1.0
Table: Display Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
DFOI
ETS/EMS user's DCS and ETS/EMS user's

ATO/CTOs are allowed to search by FOID through
ETS/EMS user's electronic documents DB
(documents validated by the ETS/EMS user or
available as temporary copies).
INVALID SEARCH CRITERIA.
Search Criteria
Display By FOID
(Not checked for control desks.)

Display By
Passenger Name
DIPN
ETS/EMS user's DCS and ATO/CTOs are allowed

to search by passenger name through ETS/EMS
user's electronic documents DB.

Display by Traveller
Details
DTRA
ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs

and travel agents are allowed to search by traveller
details through ETS/EMS user's e-tickets DB.
(etkt)

Display By IATA
Number
DIAT
ETS/EMS user's ATO/CTOs are allowed to search

by IATA number through ETS/EMS user's e-tickets
DB.
(etkt)

Display By FQTV
DTQT

and travel agents are allowed to search by FQTV
through ETS/EMS user's electronic documents DB.

Display By Phone
DPHO

and travel agents are allowed to search by phone
number through ETS/EMS user's electronic
documents DB.

Display By Flight
DFLI

and travel agents are allowed to search by flight
through ETS/EMS user's e-tickets DB.
(etkt)

Display By
Confirmation
Number
DCON
ETS/EMS user's DCS and ETS/EMS user's

ATO/CTOs are allowed to search by confirmation
documents.

(Not checked for Control desks.)
29
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
Display By FOP
DFOP

and travel agents are allowed to search by flight
documents DB.

Display By Email
DEML
EMS allows the EMD display by email. Only for

ATO/CTOs and DCS.
Display by multi-tickets number can be forwarded by

another ETS/EMS user to an ETS/EMS user as VC
of the requested e-tickets.
MAXIMUM TICKET LIMIT REACHED.
At e-ticket creation, the e-ticket is indexed by

RECLOC. ETS users are allowed to search by
RECLOC through ETS User's electronic documents
DB, which stores the e-tickets validated by the ETS
user or available as temporary copies.
ETS/EMS user's ATO/CTOs and DCS are allowed

to search by FOID through ETS/EMS user's
electronic documents DB without specifying the
vendor code/FOID type.
NOT AUTHORISED.
(emd)
Display By Multi
TKT Number
DMTK
(etkt)
Display By RECLOC
Wildcards Display
DTON
WCDP
Table: DCS Settings Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
UAC Period
DOWN
Never
For e-tickets containing a coupon that is operated by

the ETS/EMS user, ETS/EMS never sends an
unsolicited airport control (UAC) message to the
ETS/EMS users DCS.
In The 24h
Issue
Window

the ETS/EMS user in less than 24h, ETS/EMS sends
an UAC message to the ETS/EMS users DCS.
In The 48h
Issue
Window

In The 72h
Issue
Window

Immediately

the ETS/EMS user, ETS/EMS immediately sends an
UAC message to the ETS/EMS users DCS.
ETS/EMS user's DCS does not have its own

electronic documents copy.
ETS/EMS user's DCS has its own electronic

documents copy.
(etkt)
DCS Interactive
30
IDCS
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Recall If Interim
RINT
When the ETS/EMS user (as OC or GH) receives a

Recall Airport Control on a coupon having an
Interim status, the recall is forwarded to its DCS.
When the ETS/EMS user receives a Recall Airport

Control on a coupon having an Interim status, the
recall is rejected:
(etkt)
INVALID TICKET/COUPON STATUS.
Table: Automated Coupon Recall And Return Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Auto Recall Hours

To Wait
ARHO
Numeric
Delay before activation of the Auto Recall Process.
Auto Recall
Activation
ARAC
None
Online
Auto Recall Control of Coupons process applies to

online electronic documents.
All
Auto Recall Control of Coupons process applies to

online and OA electronic documents.
Automated Recall
Control Process
Automated Return
Control Process
Auto Return Hours
To Wait
ATHO
Numeric
Delay before activation of Auto Return Process.
Auto Return
Activation
ATAC
Auto Return Control of Coupons process is activated.
Table: Non Air GH Settings Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Check GHer Table

For Non Air GHer
Change Of Status
NAGC
The operating airline accepts a change of status

(COS) on his coupons only if the GHer is listed in its
GHB (or 368).
The operating airline accepts COS from any GH. It

does not need to be listed.
(etkt)
31
User Guide
General Validating Carriers Preferences (VCP)

Purpose of the General Validating Carriers Preferences Rule Type
The General Validating Carrier's Preferences (VCP) rule type allows you to
control airline owner's settings for the following:
Document creation
Follow-up transactions
Management actions
The VCP rule type is divided into the following parts:
Transactions for ATO/CTO and DCS.

These settings control the transactions performed on the ETS/EMS users
documents by both the ETS/EMS users ATO/CTO and DCS. The settings
can control:
Both ATO/CTO and DCS, for example, Revalidation.
Either ATO/CTO or DCS, for example, Void for ATO/CTO and Associate
for DCS.
Options.
Options are processes that ETS/EMS applies to the ETS/EMS users
documents. For example, Method For SAC Code in the Change Of Status
pane.
Access Control.
Access Control applies when the ETS/EMS receives a Display request or a
Get Airport Control request from another e-ticket server. The request
applies to the ETS/EMS users own documents. Access Control defines the
checks performed by ETS/EMS to grant or deny the request.
Reference: General Validating Carriers Preferences Fields

Table: Transactions For ATO/CTO and DCS Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
DISP
ETS/EMS user's ATO/CTOs and DCS are allowed to

display ETS/EMS user's electronic documents.

perform extended display of ETS/EMS user's e-tickets.
Transactions For ATO/

CTO And DCS
Display
Extended Display
EDIS
(etkt)

Revalidation
REVA

revalidate ETS/EMS user's e-tickets.
(etkt)
32
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
ISSU
ETS/EMS user's ATO/CTOs are allowed to issue

electronic documents.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs are allowed to print

ETS/EMS user's e-tickets.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs are allowed to print

exchange ETS/EMS user's e-tickets.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs are allowed to void

ETS/EMS user's electronic documents.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs are allowed to refund

ETS/EMS user's electronic documents.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs are allowed to exchange

own validated e-tickets to electronic documents.
NOT AUTHORISED.

own validated paper tickets to electronic documents.
NOT AUTHORISED.

own validated electronic documents to paper
documents.
NOT AUTHORISED.
ETS/EMS user's ATO/CTOs and travel agents are

allowed to void the exchange of ETS/EMS user's
ETS/EMS user's ATO/CTOs and travel agents are

allowed to cancel the refund of ETS/EMS user's
Update history of the coupons specified in association

request from DCS with information taken from the
Traveller Product segment. The e-ticket is validated by
the ETS/EMS user.
Update history of the coupons specified in

disassociation request from DCS with information taken
from the Traveller Product segment. The e-ticket is
validated by the ETS/EMS user.
Transactions For
ATO/CTO
Issue
Print
PRIN
(etkt)
Print Exchange
PEXC
(etkt)
Void
Refund
Exchange E To E
Exchange P To E
Exchange E To P
Void Of Exchange
Cancel Of Refund
VOID
REFU
EETE
EPTE
EETP
EMEC
EMRC
Transactions DCS
Associate
ASSO
(etkt)
Dissociate
DISS
(etkt)
33
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
Change Of Class
CCLA
Update history of the coupons specified in Change Of

Class request with information taken from the Traveller
Product segment (e-ticket is validated by the ETS/EMS
user).
(etkt)
Table: Options Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Issuance Comment
ICOM
Free text
Issuance comment is displayed when issuance is

successful.
Black List Verification
BVER
ETS checks with the Black List server whether the

requestor, who is identified by their IATA number, is
allowed to issue an electronic document (Agency
Unlocked).
ETS/EMS checks if the ETS/EMS user opted for the

PCC Set/Unset functionality by checking that the
SUPC switch is set to Y for the ETS/EMS user as a
VC.
ETS/EMS rejects the transaction as per the error:

BUSINESS INVALID FUNCTION.
ETS checks the passenger name when receiving an

exchange message.
NAME MISMATCH.
ETS/EMS returns the coupon matching search criteria

(Origin Airport, Destination Airport, Flight Date) in
List Display Response.
ETS/EMS includes in the reply only electronic

documents where at least one coupon has status O, A
or U.
The ETS/EMS user supports the function Change

Coupon Status.
The ETS/EMS user requires that ATO/CTOs include

all travel information in Force Coupon Status request
(to any status) on own validated e-tickets.
Issuance And Followup
PCC Set/Unset
Name Check On
Exchange For
ATO/CTO
SUPC
NCEA
(etkt)
List Display
Match TVL In List
Display
MTLD
(etkt)
Open Option
Supported In List
Display
AOIU
Change Of Status
Change Status
ACSS
(etkt)
All TVL Info

Mandatory In
TWA/FCS
(etkt)
34
MATV
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
At Least One TVL

Mandatory In
TWA/FCS
MTVL
The ETS/EMS user requires that ATO/CTOs include

at least one item of travel information in a Force
Coupon Status request (to any status) on own
validated e-tickets.
Usage details are updated in the Change of Status

(COS) envelope in history only.
Usage details are updated in the COS envelope in

history and in the e-ticket.
Method
1
The accounting airline code is the airline designator

code of the sender of the COS request to Final if the
final status is Flown. For all final status other than
Flown, the accounting airline code is the validating
airline.
Method
2
The accounting airline code is the airline designator

code of the sender of the COS request to any final
status
Synchronisation messages update e-ticket display and

history.
Synchronisation messages update only e-ticket

history.
If synchronisation message contains a FOID FF or CC

the e-ticket is updated with the new FOID.
None
The name change is never checked at the time of

exchange from ATO/CTO.
All
The name change is always checked at the time of

exchange from ATO/CTO.
Online
The name change is checked at the time of exchange

from ATO/CTO only in Online scenarios (same VC).
Interline
The name change is checked at the time of exchange

from ATO/CTO only in Interline scenarios (different
VC).
No fare
basis
ETS checks the passenger name change at exchange

time for all electronic documents, regardless of their
fare basis.
One or
more fare
bases

time for all electronic documents, except for those with
one of the fare bases listed.
No
RFISC

time for all RFISCs.
One or
more
RFISCs

time for all RFISCs except for those listed.
(etkt)
COS TVL In History

Only
CHIS
(etkt)
Method For SAC

Code
OSAC
(etkt)
Synchronisation
Update FQTV In
Ticket
UFQT
(etkt)
Update FOID In Ticket
UFET
(etkt)
Name Change Check

Settings
Name Change Check
For ACO/CTO
No Name Change
Check For Specific
ETKT Fare Basis
No Name Change
Check For Specific
EMD RFISC
CENA
NNCF
NNCE
35
Switch Label
User Guide
Indicator
Values
ETS/EMS Behaviour
CCCA
ETS checks the city code of the airport when

reassociation is requested.
ETS checks the boarding or deboarding point when

reassociation is requested.
Association
Check City Code At
Reassociation
(emd)
Table: Access Control Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Access Control Table
ACON
Not Used
At time of issue, ETS/EMS does not set the Nonendorsable Indicator. Display and Get Airport
Control requests from interline partners are granted.
EDIFACT
At time of issue, ETS/EMS checks the Fare Basis

table to set or not Non-endorsable Indicator. For
Display and Get Airport Control, applicable checks
are performed.
Not
Supported
Access Control Table for display is not activated.
Display
Access Control Table is activated to display

requests from other airlines.
ETS/EMS checks the Involuntary Reroute

Indicator to grant or deny the display.
ETS/EMS checks the Non-endorsable Indicator to

grant or deny the display.
ETS/EMS checks the Endorsement Waiver to grant

or deny the display.
When setting the Non-endorsable Indicator,

ETS/EMS ignores the tour code if it is a staff e-ticket,
provided the Access Control functionality is
activated for the VC.
Not
Supported
Access Control Table for airport control is not

activated.
Airport
Control
Access Control Table is activated for Airport

Control requests from other airlines.
ETS/EMS checks the Involuntary Reroute

Indicator to grant or deny Get Airport Control.
(etkt)
Display
Action Code
ACTD
(etkt)
Involuntary Indicator
AIND
(etkt)
Non Endorsable
Indicator
ANOD
(etkt)
Endorsement Waiver
EDOD
(etkt)
Check Tour Code

Check Tour Code For
Staff Tickets If
Access Control Table
Is Activated
STTC
Airport Control
Action Code
ACTY
(etkt)
Involuntary Indicator
AINY
(etkt)
36
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Non-endorsable
Indicator
ANOY
ETS/EMS checks the Non-endorsable Indicator to

grant or deny Get Airport Control.
ETS/EMS checks the Endorsement Waiver to grant

or deny Get Airport Control.
(etkt)
Endorsement Waiver
EDOY
(etkt)
Revalidation Preferences (RPREF)

Purpose of the Revalidation Preferences Rule Type
The Revalidation Preferences (RPREF) rule type consists of general settings.
(For Revalidation Preferences applying at coupon level, see Validating Carriers
Preferences In Interline Scenario (VCPI) on page 49.)
General settings define the types of revalidation allowed by the ETS/EMS user,
for example, ATO/CTOs allowed to revalidate with a change of fare basis.
Reference: Revalidation Preferences Fields

Table: General Settings Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Revalidation From
ATO/CTO On Charter
RACH
ATO/CTOs are allowed to revalidate with change

of fare basis.
INVALID FARE BASIS.
(etkt)
(If change of fare basis.)

Revalidation From T/A
On Charter
RTCH
(etkt)
Travel Agents are allowed to revalidate with

change of fare basis.
INVALID FARE BASIS.

(If change of fare basis.)
Revalidation With
Reroute Allowed
RRSR
Revalidation with reroute or change of class is

driven by Revalidation Rules for Routings and
Classes.
If the origin or destination airport changes and is

not in same city, revalidation is rejected with the
error message: INVALID CITY/AIRPORT.
Interline Revalidation Agreements are overridden

if MC is different from VC and OC is also VC.
NOT AUTHORISED.
(etkt)
Revalidation Of SelfOperated Flights
Restrict Revalidation
From T/A With Baggage
Change
RSOF
RTBA
(etkt)
(If change of baggage allowance.)

N
Travel Agents are allowed to revalidate with a

change of baggage allowance.
37
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
NVA-NVB Check At
Revalidation
CNBA
ETS/EMS checks that the new flight date fits in the

original NVA/NVB.
ETS/EMS rejects revalidation if the flight number

has changed while the flight date has not changed
and NVA is equal to NVB.
ETS/EMS checks the table of eligible flights for

revalidation.
ETS/EMS rejects revalidation if one of the

subsequent coupons does not have the status O,
A or I.
ETS/EMS ensures that a transfer point cannot be

turned into a stopover.
SSIM check is not done at revalidation.
(etkt)
Flight Number Check
When NVA=NVB At
Revalidation
CNBF
(etkt)
Flight Eligibility Check
RFLI
(etkt)
Out-of-sequence Check
At Revalidation
COOS
(etkt)
Connection Stopover
Check At Revalidation
STOR
(etkt)
SSIM Check Skipped
During Revalidation
(etkt)
SCSR
Validating Carriers Preferences In Online Scenario (VCPO)

Purpose of the Validating Carriers Preferences In Online Scenario
Rule Type
The Validating Carrier's Preferences In Online Scenario (VCPO) rule type defines
eligibility rules for the Online scenario.
VCPO applies when the ETS/EMS user is the electronic documents validating
carrier (VC). Otherwise, the rules are overridden by Interline rules.
VCPO is divided into the following parts:
Common Eligibility Rules.

Common Eligibility Rules are supported/mandatory elements in electronic
documents in the Online scenario regardless of the requestor. They include,
for example, Maximum Number Of Coupons.
Eligibility Rules For ATO-CTO.

Eligibility Rules For ATO/CTO are supported/mandatory elements in
electronic documents in the Online scenario when the requestor is an ATO or
CTO. They include, for example, the allowed fares.
Eligibility Rules For T/A.

Eligibility Rules For T/A are supported/mandatory elements in electronic
documents in the Online scenario when the requestor is a travel agent. They
include fares rules equivalent to ATO/CTO rules.
38
Edition 1.0
Reference: Validating Carriers Preferences In Online Scenario Fields

Table: Common Eligibility Rules Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
INFA
The ETS/EMS user allows INFANT passenger type in an

Online scenario.
INVALID PASSENGER TYPE.
The ETS/EMS user allows UMINOR passenger type in an

Online scenario.
EMS users are allowed to issue EMDs with group

passenger type.
INVALID PASSENGER TYPE CODE.
The ETS/EMS user allows MILITARY passenger type in

an Online scenario.
Numeric
The ETS/EMS user accepts up to X passengers in the

request for issuing the e-ticket.
PAX Type
Infant
Unaccompanied
Minor
UMIN
(etkt)
PAX Group
Allowed
GROU
(emd)
Military
MILI
(etkt)
Maximum
Passenger
MPAX
Up to 99
(etkt)
If the maximum number of passengers is exceeded:

FOID Required
FOID CC
FOID CN
FOID DL
FOID NI
FOID PP
FOID ID
FCCR
FCNR
FDLR
FNIR
FPPR
FIDR
The ETS user requires an FOID CC (or at least one of

other required FOIDs) for the electronic document to be
issued in an Online scenario.
The ETS/EMS user requires a FOID CN (or at least one

of other required FOIDs) for the electronic document to
be issued in an Online scenario.
The ETS/EMS user requires a FOID DL (or at least one

The ETS/EMS user requires a FOID NI (or at least one of

The ETS/EMS user requires a FOID PP (or at least one

The ETS/EMS user requires a FOID ID (or at least one of

39
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
FOID FF
FFFR
The ETS/EMS user requires a FOID FF (or at least one of

For issuance and revalidation ETS/EMS checks that flight

number is not in the VC's Flight Exception table. This
check applies only if the VC uses the Board Point table
instead of the SSIM method.
Check the service preferences.
The ETS/EMS user allows to issue e-tickets without

RECLOC (NOPNR in RCI).
RECORD LOCATOR REQUIRED.
Reject ETKT issuance if first travelling date is not

provided at issuance time.
ETKT issuance allowed if first travelling date is not

provided at issuance time.
Select if issuance from Amadeus. Amadeus does not

check SSIM.
ETS/EMS validates the credit card number by a standard

modulus-ten check, except if the vendor code is BK.
Always
FQTV or FOID or FOP CC is mandatory if there is an

open segment in issuance request.
Never
FQTV or FOID or FOP CC is not mandatory if there is an

open segment in issuance request.
Not For
Staff Tkts
FQTV or FOID or FOP CC is not mandatory if there is an

open segment in issuance request for staff only.
The ETS/EMS user (as MC) allows open segments.
NOT AUTHORISED.
The ETS/EMS user allows conjunctive e-tickets in an

Online scenario.
Issuance
Check Flight
Exception Table
FEXC
(etkt)
Check Service
Preferences
SVPC
(emd)
TY Mode
ATYM
(etkt)
First Departure
Date Mandatory
FDDM
(etkt)
Bypass SSIM
Checks For Doc
Issued From 1A
RES
BSCA
(etkt)
FOID Checks
FOID CC Number
Verif
FOID Mandatory
At Ticket
Issuance With
Open Segment
FCCV
FFTM
Coupons
Open Segments
OLEG
(etkt)
Conjunctive
Tickets
(etkt)
40
CONJ
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Max Number Of
Coupons
MCON
Not
Supported
The ETS/EMS user does not allow conjunctive e-tickets

in an Online scenario.
8 Coupons
The ETS/EMS user allows up to 8 coupons in an Online

scenario.
12
Coupons

scenario.
16
Coupons

scenario.
24
Coupons

scenario.
28
Coupons

scenario.
No
Restriction
The ETS/EMS user does not restrict the number of

coupons in an Online scenario.
The ETS/EMS user allows charter fares to ATO/CTOs

and travel agents (T/As) in an Online scenario.
MISSING OR INVALID MONETARY INFORMATION.
The ETS/EMS user allows the FOP Government

Request in an Online scenario.
FORM OF PAYMENT INVALID FOR ETICKET.
The ETS/EMS user allows the FOP Special

Government Request in an Online scenario.
ETS/EMS checks VC's preferences about FQTV check

even if issuance comes from 1A.
EMS checks that the FQTV number is validated at EMD

issuance time.
NOCHECK
FQTV verification is not performed.
ISCHECK
FQTV verification is performed. If an error is returned,

FQTV is removed.
DOCHECK
FQTV verification is performed. If an error is returned,

issuance is rejected:
(etkt)
Fares
Charter Fare for
ATO-CTO and
T/A
CFAR
Form Of
Payment
FOP GTR
FOP SGR
FGTR
FSGR
FQTV
Verification
Force FOID FF
Check For 1A
FQTV Validation
FF1A
FQVA
(emd)
FQTV Check
FVER
(etkt)
INVALID FREQUENT TRAVELER NUMBER.

EMD Light
Interline
Allow EMD On
Own Operated
CPN
EOOC
If the EMD-A VC is also the e-ticket OC, then Light

Interline is possible with the e-ticket VC.
41
User Guide
Table: Eligibility Rules For ATO-CTO Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Nego/Net Remit
Fare
NREM
The ETS/EMS user allows negotiated/net remit fares to

ATO/CTOs in an Online scenario.
The ETS/EMS user allows IT fares to ATO/CTOs in an Online

scenario.
BULK FARES NOT SUPPORTED.
The ETS/EMS user allows BT fares to ATO/CTOs in an Online

scenario.
The ETS/EMS user allows bulk fares to ATO/CTOs in an

Online scenario.
The ETS/EMS user allows free fares to ATO/CTOs in an

Online scenario.
The ETS/EMS user allows award fares to ATO/CTOs in an

Online scenario.
The ETS/EMS user allows no fare to ATO/CTOs in an Online

scenario.
IT Fare
BT Fare
Bulk Fare
Free Fare
Award Fare
IFAR
BFAR
BULK
FREE
AFAR
(etkt)
No Fare
RECLOC
Required
Eligibility Test
NFAR
RLOC
(If no RECLOC in the request for issuing the document neither GDS nor airline RECLOC.)
ELIT
The ETS/EMS user allows ATO/CTOs to issue electronic

documents without any RECLOC.
ATO/CTOs are allowed to test electronic documents eligibility

with management entry.
Table: Eligibility Rules For T/A

Switch Label
Indicator
Values
ETS/EMS Behaviour
Nego/Net
Remit Fare
NRET
The ETS/EMS user allows negotiated/net remit fares to travel

agents (T/As) in an Online scenario.
The ETS/EMS user allows IT fares to T/As in an Online scenario.
The ETS/EMS user allows no fare to T/As in an Online scenario.
The ETS/EMS user allows bulk fares to T/As in an Online

scenario.
IT Fare
BT Fare
Bulk Fare
42
IFAT
BFAT
BULT
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Free Fare
FRET
The ETS/EMS user allows free fares to T/As in an Online

scenario.
The ETS/EMS user allows award fares to T/As in an Online

scenario.
The ETS/EMS user allows BT fares to T/As in an Online

scenario.
Award Fare
AFTA
(etkt)
No Fare
NFAT
RECLOC
Required
RLTA
(If no RECLOC in the request for issuing the electronic

document - neither GDS nor airline RECLOC).
N
The ETS/EMS user allows T/As to issue electronic documents

without any RECLOC.
Interline Rule Types

Who Is Concerned by Interline Rule Types?
Interline rules types are defined between two airlines.
Display Rights Of Carrier One On Carrier Two Documents

(DRCC)
Purpose of the Display Rights Of Carrier One On Carrier Two
Documents Rule Type
The Display Rights Of Carrier One On Carrier Two Documents (DRCC) rule type
applies when an ETS/EMS user receives a Display request from either:
An ATO/CTO or its DCS on the documents of another airline.

Or:
Another Electronic Documents Server on its own validated documents.
At least one of the carriers (Carrier 1 or Carrier 2) is ETS/EMS hosted. Two rules
are defined between an ETS/EMS-hosted carrier and each of its partners:
Carrier 1 is the hosted carrier. Carrier 2 is the partner and validating carrier.
Carrier 1 is the partner. Carrier 2 is the hosted carrier and validating carrier.
43
User Guide
Reference: Display Rights Of Carrier One On Carrier Two Documents

Fields
Table: Display Rights Of Carrier One (C1) On Carrier Two (C2) Documents
Switch Label
Indicator
Values
ETS/EMS Behaviour
VDIS
Display by e-ticket number from C1's ATO/CTOs and DCS

is forwarded to C2's e-ticket server. Display (regardless of
the search argument) from C1's e-ticket server is not
rejected by C2's e-ticket server.
NOT AUTHORISED.

extended display on e-tickets validated by the Interline
partner. ETS/EMS returns a normal display.
NOT AUTHORISED.
In case of list display from C1, e-tickets where C1 is neither

MC nor OC of a coupon are removed from C2 reply.
The ETS user allows its partner to perform a list display by

FOID. The request is identified and processed as a DCS
request.
Display by FOID from C1's ATO/CTOs and DCS is

forwarded to C2's e-ticket server. Display by FOID from C1
e-ticket server is not rejected by C2's e-ticket server.
SEARCH CRITERIA NOT SUPPORTED.
Display by frequent traveller number from C1's ATO/CTOs

and DCS is forwarded to C2's e-ticket server. Display by
frequent traveller number from C1's e-ticket server is not
rejected by C2's e-ticket server.
Display by FOP CC from ETS/EMS user's ATO/CTOs and

DCS is forwarded to the partner's e-ticket server. Display by
FOP CC from C1's e-ticket server is not rejected by C2's eticket server.
Display by travel details from C1's ATO/CTOs and DCS is

forwarded to C2's e-ticket server. Display by travel details
from C1's e-ticket server is not rejected by C2's e-ticket
server.
Display by phone number from C1's ATO/CTOs and DCS is

forwarded to C2's e-ticket server. Display by phone number
from C1's e-ticket server is not rejected by C2's e-ticket
server.
Rule Content
Display
Extended Display
Online Ticket
Filter
Display As DCS
VEDI
VOTF
SDCS
Search Criteria
Display By FOID
Display By FQTV
Display By FOP
Display By
Traveller Details
Display By Phone
44
VDFD
VDFQ
VDFO
VDTR
VDPH
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Display By Email
VDEA
EMS allows the EMD display by email in an Interline

scenario.
Display by confirmation number from ETS/EMS user's

ATO/CTOs and DCS is forwarded to partner's e-ticket
server. Display by confirmation number from ETS user is
not rejected by partner's e-ticket server.
Display by flight from ETS/EMS user's ATO/CTOs and DCS

is forwarded to the partner's e-ticket server. Display by flight
from ETS/EMS user is not rejected by the partner's e-ticket
server.
(emd)
Display By
Confirmation
Number
VDCN
(etkt)
Display By Flight
VDFL
Hosted-Carrier Settings Applying To Partners Documents

(HCSP)
Purpose of the Hosted-Carrier Settings Applying To Partners
Documents Rule Type
The Hosted-Carriers Settings Applying To Partners Documents (HCSP) rule type
is used when the EMS user receiving the request is not the document VC. The
Interline partner is the VC. The ETS/EMS user has a copy of the document as
they are the OC.
HCSP is divided into the following parts:
Transactions On Partners Documents.

Transactions On Partners Documents are settings to allow/deny
operations on other airlines documents. For example, Refund.
Force Coupon Status For ATO/CTO.

Force Coupon Status For ATO/CTO indicates which FCSs the ETS/EMS
user allows on temporary copies of a partners documents.
Force Coupon Status For Control Desks.

Force Coupon Status for Control Desks indicates which FCSs the
ETS/EMS user allows on temporary copies of a partners documents.
Automated Return.
These settings control Auto Return when the partner is VC.
45
User Guide
Reference: Hosted-Carrier Settings Applying To Partners

Documents Fields
Table: Transactions On Partner's Documents Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Display
IDIS
As VC, the partner is allowed to display ETS/EMS

user's temporary copy.
NOT AUTHORISED.
The ETS/EMS user is allowed to print e-tickets

validated by the Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to print exchange etickets validated by the Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to void electronic

documents validated by the Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to refund electronic

documents validated by the Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to force the status of

coupons belonging to electronic documents
validated by the Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange

electronic documents validated by the Interline
partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange paper

tickets validated by the Interline partner to electronic
documents .
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange

electronic documents validated by the Interline
partner to paper tickets.
NOT AUTHORISED.
Temporary copies are purged, but not inserted in the

Purge File.
Print
VPRI
(etkt)
Print Exchange
VPEX
(etkt)
Void
Refund
Force Coupon Status
Exchange E To E
Exchange P To E
Exchange E To P
Purge Temporary Copies
46
VVOI
VREF
VFCS
VETE
VPTE
VETP
GPTC
Edition 1.0
Table: Force Coupon Status For ATO/CTO Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS ATO/CTO
VCFA
ETS/EMS checks which FCSs are allowed to

ETS/EMS user's ATO/CTO on the Interline partner's
NOT AUTHORISED.

coupon status from Airport Control to Flown on the
Interline partner's electronic documents.
NOT AUTHORISED.

coupon status from Check-in to Flown on the
NOT AUTHORISED.

coupon status from Irregular Operations to Flown
on the Interline partner's e-tickets.
NOT AUTHORISED.

coupon status from Boarded to Flown on the
NOT AUTHORISED.

coupon status from Open to Flown on the Interline
partner's electronic documents.
NOT AUTHORISED.

coupon status from Airport Control to FIM on the
NOT AUTHORISED.

coupon status from Check-in to FIM on the Interline
NOT AUTHORISED.

coupon status from Irregular Operations to FIM on
the Interline partner's electronic documents.
NOT AUTHORISED.

coupon status from Boarded to FIM on the Interline
partner's electronic documents .
NOT AUTHORISED.

coupon status from Open to FIM on the Interline
NOT AUTHORISED.
Airport Control To Flown
Check-in To Flown
Irregular Operations To
Flown
Boarded To Flown
Open To Flown
Airport Control To FIM
Check-in To FIM
FIM
Boarded To FIM
Open To FIM
PAAF
PACF
PAIF
PALF
PAOF
PAAG
PACG
PAIG
PALG
PAOG
47
User Guide
Table: Force Coupon Status For Control Desks Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS Control Desks
VCFC
ETS/EMS checks which FCSs are allowed to

ETS/EMS user's control desks on the Interline
All FCSs are allowed to ETS/EMS user's control

desks on the Interline partner's electronic
documents.
ETS/EMS user's control desks are allowed to force

coupon status from Airport Control to Flown on the
NOT AUTHORISED.

coupon status from Check-in to Flown on the
NOT AUTHORISED.

coupon status from Irregular Operations to Flown
on the Interline partner's electronic documents.
NOT AUTHORISED.

coupon status from Boarded to Flown on the
NOT AUTHORISED.

coupon status from Open to Flown on the Interline
NOT AUTHORISED.

coupon status from Airport Control to FIM on the
NOT AUTHORISED.

coupon status from Check-in to FIM on the Interline
NOT AUTHORISED.

coupon status from Irregular Operations to FIM on
the Interline partner's electronic documents.
NOT AUTHORISED.

coupon status from Boarded to FIM on the Interline
NOT AUTHORISED.

coupon status from Open to FIM on the Interline
NOT AUTHORISED.
Airport Control To Flown
Check-in To Flown
Flown
Boarded To Flown
Open To Flown
Airport Control To FIM
Check-in To FIM
FIM
Boarded To FIM
Open To FIM
48
PCAF
PCCF
PCIF
PCLF
PCOF
PCAG
PCCG
PCIG
PCLG
PCOG
Edition 1.0
Table: Automated Return Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Suspend Auto Return
SPAT
Auto Return is suspended when the partner is the

VC.
Numeric
Auto Return Hours To Wait specified if GHCS are

overridden when the partner is the VC.
Auto Return Hours To

Wait
ATHV
Validating Carriers Preferences In Interline Scenario (VCPI)

Purpose of the Validating Carriers Preferences In Interline Scenario
Rule Type
The Validating Carrier's Preferences In Interline Scenario (VCPI) rule type
defines Interline agreements between the ETS/EMS user and a partner. The
Interline partner is extracted from the traveller information of the considered
coupon or is the requestor of the transaction.
The VCPI rule type is divided into the following parts:
General Agreements.
General Agreements control some processes and transactions when the
ETS/EMS user is the VC and the interline partner is the MC or the OC. Some
settings apply to both, others to only one. They include, for example, the UAC
Period.
Eligibility Rules.
Eligibility Rules are supported/mandatory elements in electronic documents.
They correspond to Interline agreements between the ETS/EMS user and the
partner participating in the processed coupon.
For example, allowed fares in Interline scenarios are driven by settings in this
part.
Transactions On Partners Flights.

Transactions On Partners Flights are the transactions allowed on the
ETS/EMS user's documents including a coupon marketed by an Interline
partner. For example, Void.
Automated Recall.
These settings control Auto Recall when the partner has control.
49
User Guide
Reference: Validating Carriers Preferences In Interline Scenario

Fields
Table: General Agreements Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
GAGN
Interline
ETS/EMS user (as VC) has an Interline agreement with

its partner (as the MC or the OC).
Participating
Partner is hosted by ETS/EMS user.
Pseudoparticipating
ETS/EMS user is a participating carrier of the partner.
The ETS/EMS user allows ATO/CTOs of Interline

partner to issue its e-tickets. The request targets directly
the ETS/EMS user.
NOT AUTHORISED.
The ETS/EMS user allows ATO/CTOs of Interline

partner to revalidate its e-tickets. The request targets
directly the ETS/EMS user.
NOT AUTHORISED.
NOT AUTHORISED.
The ETS/EMS user allows issuance of electronic

documents containing coupons marketed by the
Interline partner and operated by itself.
REVALIDATION REQUEST DENIED.
The ETS/EMS user allows revalidation to a new coupon

operated or marketed by the Interline partner.
The ETS user allows revalidation to a new coupon

operated or marketed by the Interline partner for
voluntary revalidation requests only.
REVALIDATION REQUEST DENIED.
The ETS/EMS user does not send UAC to Interline

partner when it is the OC and not the MC (UAC is sent
to the MC).
Agreement
Agreement
Nature
Transactions
By Partner's
ATO-CTO
Issue By
Partner's ATOCTO
Revalidation
By Partner's
ATO-CTO
VISS
VREV
Restricted
Transactions
Issuance
Restricted
GRES
Revalidation
Restricted
GRVR
Revalidation
Restricted For
Voluntary Case
RRVC
UAC
Send UAC To
Operating
50
GFUP
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
UAC Period
GIDC
Never
For ETS/EMS user's electronic documents containing a

coupon that is operated by the Interline partner,
ETS/EMS never sends an unsolicited airport control
(UAC) message to this partner.
In The 24h
Issue Window

coupon that is operated by the Interline partner and
issued less than 24h before the flight departure,
ETS/EMS sends an UAC message to this partner.
In The 48h
Issue Window

In The 72h
Issue Window

Immediately

issued immediately before the flight departure,
ETS/EMS immediately sends an UAC message to this
partner.
Table: Eligibility Rules Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
GINF
The ETS/EMS user allows INFANT passenger type in

an Interline scenario. The rule applies to ATO/CTOs
and travel agencies (T/As).
The ETS/EMS user allows UMINOR passenger type in

an Interline scenario. The rule applies to ATO/CTOs
and T/As.
The ETS/EMS user allows MILITARY passenger type

in an Interline scenario. The rule applies to ATO/CTOs
and T/As.
The EMS users are allowed to issue EMD with group

passenger type in an Interline scenario.
The ETS/EMS user requires a FOID FF (or at least

one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.
PAX Type
Infant
Unaccompanie
d Minor
Military
PAX Group
GUMI
GMIL
IGRO
(emd)
Required FOID
FOID FF
GFFR
51
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
FOID CC
GCCR
The ETS/EMS user requires a FOID CC (or at least

The ETS/EMS user requires a FOID CN (or at least

The ETS/EMS user requires a FOID DL (or at least

The ETS/EMS user requires a FOID NI (or at least one

of other required FOIDs) for the electronic document
to be issued in an Interline scenario. The rule applies
to ATO/CTOs and T/As.
The ETS/EMS user requires a FOID PP (or at least

The ETS/EMS user requires a FOID ID (or at least one

of other required FOIDs) for the electronic document
to be issued in an Interline scenario. The rule applies
to ATO/CTOs and T/As.
Not Supported
The ETS/EMS user does not allow conjunctive etickets in an Interline scenario.
8 Coupons
The ETS/EMS user allows up to 8 coupons in an

Interline scenario.
12 Coupons

Interline scenario.
16 Coupons

Interline scenario.
24 Coupons

Interline scenario.
28 Coupons

Interline scenario.
No Restriction
The ETS/EMS user does not restrict the number of

coupons in an Interline scenario.
The ETS/EMS user allows Open Segments in an

Interline scenario. The rule applies to ATO/CTOs and
T/As.
NOT AUTHORISED.
FOID CN
FOID DL
FOID NI
FOID PP
FOID ID
GCNR
GDLR
GNIR
GPPR
GIDR
Coupons
Max Number Of
Coupons
Open Segments
52
GMCO
GOPE
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Conjunctive
Tickets
GCON
The ETS/EMS user allows conjunctive e-tickets with

Interline partner acting as the OC.
The ETS/EMS user allows codeshare with Interline

partner acting as the MC.
NOT AUTHORISED.
The ETS/EMS user allows charter fares in an Interline

scenario. The rule applies to ATO/CTOs and T/As.
The ETS/EMS user allows negotiated/net remit fares

in an Interline scenario.
The ETS/EMS user allows bulk fares in an Interline

The ETS/EMS user allows IT fares in an Interline

The ETS/EMS user allows BT fares in an Interline

The ETS/EMS user allows free fares in an Interline

scenario. The rule applies to ATO/CTO and T/A.
The ETS/EMS user allows no fare in an Interline

The ETS/EMS user allows award fares in an Interline

The ETS/EMS user allows the FOP Government

Request in an Interline scenario. The rule applies to
ATO/CTOs and T/As.
The ETS/EMS user allows the FOP Special

Government Request in an Interline scenario. The
Code Share
Allowed
GCOS
Fares
Charter Fare
Nego/Net Remit
Fare
Bulk Fare
IT Fare
BT Fare
Free Fare
No Fare
Award Fare
GCHA
GNET
GBUL
GITF
GBTF
GFRE
GNOF
GAWF
Form of
Payment
FOP GTR
FOP SGR
GGTR
GSGR
53
User Guide
Table: Transactions On Partner Flights Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Issue
IISS
The ETS/EMS user is allowed to issue e-tickets including

flights marketed by the interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to print e-tickets including

flights marketed by Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to print exchange coupons

marketed by Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to void e-tickets including

flights marketed by Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to refund e-tickets

including flights marketed by Interline partner.
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange own validated

e-tickets including flights marketed by Interline partner to
e-tickets.
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange coupons

having status P (own validated ticket) and marketed by
Interline partner to e-tickets.
NOT AUTHORISED.
The ETS/EMS user is allowed to exchange own validated

e-tickets including flights marketed by Interline partner to
paper tickets.
NOT AUTHORISED.
The ETS/EMS user is allowed to revalidate to new

coupons marketed by Interline partner.
NOT AUTHORISED.
Print
Print Exchange
IPRI
IPEX
(etkt)
Void
Refund
Exchange E To E
Exchange P To E
Exchange E To P
Revalidation
IVOI
IREF
IETE
IPTE
IETP
IREV
Table: Automated Recall Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Auto Recall Hours

To Wait
ARHV
Numeric
Auto Recall Hours To Wait specified in GHCS are

overridden when the partner has control.
Suspend Auto
Recall
SPAR
Auto Recall is suspended when partner has control.
54
Edition 1.0
Distribution Rule Types

Select a Topic
Purpose of the Online GDS Agreements Rule Type below.
Reference: Online GDS Agreements Fields below.
Online GDS Agreements (OAHC)
Purpose of the Online GDS Agreements Rule Type

The Online GDS Agreements (OAHC) rule type defines transactions allowed to
travel agents per country and GDS.
For example, OAHC allows a travel agent to void an e-ticket for a given GDS in a
given country.
Reference: Online GDS Agreements Fields

Table: Transactions Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Issue
SISS
Travel agents are allowed to issue ETS/EMS

user's e-tickets.
NOT AUTHORISED.
Travel agents are allowed to print ETS/EMS

user's e-tickets.
NOT AUTHORISED.
Travel agents are allowed to display ETS/EMS

user's e-tickets.
NOT AUTHORISED.
Travel agents are allowed to void ETS/EMS

user's e-tickets.
NOT AUTHORISED.
Travel agents are allowed to refund ETS/EMS

user's e-tickets.
NOT AUTHORISED.
Travel agents are allowed to exchange

NOT AUTHORISED.
Travel agents are allowed to revalidate

NOT AUTHORISED.
Print
SPRI
(etkt)
Display
Void
Refund
Exchange
Revalidation
SDIS
SVOI
SREF
SEXC
SREV
(etkt)
55
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
FOID Mandatory
SFOM
Issuance request from travel agents must

contain an FOID.
Otherwise: MISSING OR INVALID AIRPORT
CHECK-IN IDENTIFICATION.
Allow Manual Association

And Dis-association Of EMD
AATD
(emd)
Name Change Check On
Exchange For T/A
CENT
Travel agents are allowed to manually

associate or dis-associate EMD-A to ETKT.
NOT AUTHORISED.
None
ETS does not check passenger name when

receiving an exchange message.
All
ETS always checks passenger name when

receiving an exchange message.
Online
ETS checks passenger name when receiving

an exchange message only in Online
scenarios (same VC).
Interline
ETS checks passenger name when receiving

an exchange message only in Interline
scenarios (different VC).
Ground Handling Rule Types

Ground Handled Board Points (GHB)
Purpose of the Ground Handled Board Points Rule Type
The Ground Handled Board Points (GHB) rule type is a list of board points at
which the ETS/EMS user (as operating carrier) is ground handled. A ground
handler (GH) is associated to each board point.
Note:
Adding ground handled board points to this list is necessary but it does
not mean that the link is implemented and operational. You must create
and assign a CR to Amadeus to ensure that the agreement with a
specific GH is already implemented and activated. In this section, you
can only add, delete and update a board point for an existing GH.
Reference: Ground Handled Board Points Fields

Switch Label
Indicator
Values
ETS/EMS Behaviour
Board Point
EBGH1
Two or three
letters and
numbers.
When the ETS/EMS user is the OC, flights

departing from the given board point are
ground handled.
EBGH2
Two or three
letters and
numbers.
When the ETS/EMS user is the OC, flights

departing from the given board point are
ground handled by the specified GH.
(etkt)
Ground Handler
(etkt)
56
Edition 1.0
Ground Handled Settings for Hosted Carrier (GHS)

Purpose of the Ground Handled Settings for Hosted-Carrier Rule
Type
The Ground Handled Settings for Hosted Carriers (GHS) rule type contains
settings related to existing agreements already implemented between the hosted
carrier as the operating carrier (OC) and a ground handler (GH).
GHS is, for example, used to set the UAC sent by the OC to the GH.
For a list of GH codes and names, see Ground Handler Codes on page 67.
Reference: Ground Handled Settings for Hosted-Carrier Fields

Switch Label
Indicator
Values
ETS/EMS Behaviour
Send UAC To Ground

Handler
GHDD
An unsolicited airport control (UAC) message is

sent to the GH.
Interactive
Method
The GH never stores the e-ticket copy.
Control
Method
The GH stores the e-ticket copy received in UAC

or GAC reply.
Never
For a coupon operated by the ETS/EMS user

and ground handled by the ground handling
partner, ETS/EMS never sends an UAC
message to this partner.
In The 24h
Issue Window

that has been issued less than 24h before the
flight departure and ground handled by the
ground handling partner, ETS/EMS sends an
UAC message to this partner.
In The 48h
Issue Window

flight departure and ground handled by the
In The 72h
Issue Window

flight departure, and ground handled by the
Immediately

and issued immediately before the flight
departure, and ground handled by the ground
handling partner, ETS/EMS immediately sends
an UAC message to this partner after issuance.
(etkt)
Download Method
DMGO
(etkt)
UAC Period
GHUA
(etkt)
57
User Guide
Ground Handler Settings for Hosted Carrier (GHRS)

Purpose of the Ground Handler Settings for Hosted Carrier Rule
Type
The Ground Handler Settings for Hosted Carriers (GHRS) rule type contains
allowed and denied transactions on coupons operated by a partner and ground
handled by the ETS/EMS user.
GHRS is divided into the following parts:
What FCS The GHer's Control Desk Can Do On OCs Coupons.

These are Force Coupon Status (FCS) operations allowed to the ETS/EMS
user's control desks when the ETS/EMS user is the ground handler (GH) of
the carrier operating the coupon. Only the GH's copies are updated.
What FCS The GHer's ACO-CTO Can Do On OC's Coupons.

These are FCS operations allowed to the ETS/EMS user's ATO/CTOs when
the ETS/EMS user is the GH of the carrier operating the coupon.
Automated Return.
These settings control Auto Return when the partner is the operating carrier
(OC).
Reference: Ground Handler Settings for Hosted Carrier Fields

Table: What FCS The GHer's Control Desk Can Do On OCs Coupons Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS For Control

Desk
CCTR
ETS/EMS allows all Force Coupon Statuses (FCSs)

on the OC's coupons on ground handling temporary
copies.
ETS/EMS checks the table of FCSs allowed to control

desks on ground handling temporary copies.
Ground handler (GH)'s control desks are allowed to

FCS from O to C.
NOT AUTHORISED.
GH's control desks are allowed to FCS from O to L.
NOT AUTHORISED.
GH's control desks are allowed to FCS from O to I.
NOT AUTHORISED.
GH's control desks are allowed to FCS from O to F.
NOT AUTHORISED.
GH's control desks are allowed to FCS from O to G.
NOT AUTHORISED.
GH's control desks are allowed to FCS from A to O.
NOT AUTHORISED.
GH's control desks are allowed to FCS from A to C.
NOT AUTHORISED.
(etkt)
Open - Check-in
SCOC
(etkt)
Open - Boarded
SCOL
(etkt)
Open - Irregular
Operation
SCOI
(etkt)
Open - Flown
SCOF
(etkt)
Open - FIM
SCOG
(etkt)
Airport Control - Open
SCAO
(etkt)
Airport Control - Checkin
(etkt)
58
SCAC
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Airport Control Boarded
SCAL
GH's control desks are allowed to FCS from A to L.
NOT AUTHORISED.
GH's control desks are allowed to FCS from A to I.
NOT AUTHORISED.
GH's control desks are allowed to FCS from A to F.
NOT AUTHORISED.
GH's control desks are allowed to FCS from A to G.
NOT AUTHORISED.
GH's control desks are allowed to FCS from C to O.
NOT AUTHORISED.
GH's control desks are allowed to FCS from C to L.
NOT AUTHORISED.
GH's control desks are allowed to FCS from C to I.
NOT AUTHORISED.
GH's control desks are allowed to FCS from C to F.
NOT AUTHORISED.
GH's control desks are allowed to FCS from C to G.
NOT AUTHORISED.
GH's control desks are allowed to FCS from L to O.
NOT AUTHORISED.
GH's control desks are allowed to FCS from L to C.
NOT AUTHORISED.
GH's control desks are allowed to FCS from L to I.
NOT AUTHORISED.
GH's control desks are allowed to FCS from L to F.
NOT AUTHORISED.
GH's control desks are allowed to FCS from L to G.
NOT AUTHORISED.
GH's control desks are allowed to FCS from I to O.
NOT AUTHORISED.
GH's control desks are allowed to FCS from I to C.
NOT AUTHORISED.
GH's control desks are allowed to FCS from I to L.
NOT AUTHORISED.
(etkt)
Airport Control Irregular Operation
SCAI
(etkt)
Airport Control - Flown
SCAF
(etkt)
Airport Control - FIM
SCAG
(etkt)
Check-in - Open
SCCO
(etkt)
Check-in - Boarded
SCCL
(etkt)
Check-in - Irregular
Operation
SCCI
(etkt)
Check-in - Flown
SCCF
(etkt)
Check-in - FIM
SCCG
(etkt)
Boarded - Open
SCLO
(etkt)
Boarded - Check-in
SCLC
(etkt)
Boarded - Irregular
Operation
SCLI
(etkt)
Boarded - Flown
SCLF
(etkt)
Boarded - FIM
SCLG
(etkt)
Irregular Operation Open
SCIO
(etkt)
Irregular Operation Check-in
SCIC
(etkt)
Irregular Operation Boarded
SCIL
(etkt)
59
User Guide
Switch Label
Indicator
Values
ETS/EMS Behaviour
Irregular Operation Flown
SCIF
GH's control desks are allowed to FCS from I to F.
NOT AUTHORISED.
GH's control desks are allowed to FCS from I to G.
NOT AUTHORISED.
(etkt)
Irregular Operation FIM
SCIG
(etkt)
Table: What FCS The GHer's ACO-CTO Can Do On OC's Coupons Tab
Switch Label
Indicator
Values
ETS/EMS Behaviour
Check FCS For ATO/CTO
CATO
ETS/EMS checks the table of Force Coupon

Statuses (FCSs) allowed to ATO/CTOs on ground
handling temporary copies.
NOT AUTHORISED.
SAOC
GH's ATO/CTOs are allowed to FCS from O to C.
SAOL
GH's ATO/CTOs are allowed to FCS from O to L.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from O to I.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from O to F.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from O to G.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to O.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to C.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to L.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to I.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to F.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from A to G.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from C to O.
NOT AUTHORISED.
(etkt)
Open - Check-in
(etkt)
Open - Boarded
(etkt)
Open - Irregular
Operation
SAOI
(etkt)
Open - Flown
SAOF
(etkt)
Open - FIM
SAOG
(etkt)
Airport Control - Open
SAAO
(etkt)
Airport Control - Checkin
SAAC
(etkt)
Airport Control - Boarded
SAAL
(etkt)
Airport Control - Irregular
Operation
SAAI
(etkt)
Airport Control - Flown
SAAF
(etkt)
Airport Control - FIM
SAAG
(etkt)
Check-in - Open
(etkt)
60
SACO
Edition 1.0
Switch Label
Indicator
Values
ETS/EMS Behaviour
Check-in - Boarded
SACL
GH's ATO/CTOs are allowed to FCS from C to L.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from C to I.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from C to F.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from C to G.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from L to O.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from L to C.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from L to I.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from L to F.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from L to G.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from I to O.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from I to C.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from I to L.
NOT AUTHORISED.
GHer's ATO/CTOs are allowed to FCS from I to F.
NOT AUTHORISED.
GH's ATO/CTOs are allowed to FCS from I to G.
NOT AUTHORISED.
(etkt)
Check-in - Irregular
Operation
SACI
(etkt)
Check-in - Flown
SACF
(etkt)
Check-in - FIM
SACG
(etkt)
Boarded - Open
SALO
(etkt)
Boarded - Check-in
SALC
(etkt)
Boarded - Irregular
Operation
SALI
(etkt)
Boarded - Flown
SALF
(etkt)
Boarded - FIM
SALG
(etkt)
Irregular Operation Open
SAIO
(etkt)
Irregular Operation Check-in
SAIC
(etkt)
Irregular Operation Boarded
SAIL
(etkt)
Irregular Operation Flown
SAIF
(etkt)
Irregular Operation - FIM
SAIG
(etkt)
Table: Automated Return Tab

Switch Label
Indicator
Values
ETS/EMS Behaviour
Auto Return Hours To

Wait
ATHV
Numeric
Auto Return Hours To Wait specified in GHCS
are overridden when the partner is the OC.
(etkt)
61
Glossary
ACDEFGIMNOPRSTUV
A
AAA
Agent assembly area.
AMID
Amadeus identifier.
ATO
Airport Ticket Office.
C
CC
Credit card.
CN
Confirmation Number.
COS
Change of Status.
CTO
City Ticket Office. A retail outlet owned and operated by an airline to

sell airlines tickets.
D
DB
Database. An ETS/EMS user's e-tickets DB stores the e-tickets

validated by the ETS/EMS user or available as temporary copies.
DCS
Departure Control System.
DL
Driver's license.
E
EDIFACT
Electronic Data Interchange For Administration, Commerce and

Transport is the international electronic data interchange (EDI)
standard developed under the United Nations. The EDIFACT standard
provides:
A set of syntax rules to structure data.
An interactive exchange protocol (I-EDI).
Standard messages which allow multi-country and multi-industry

exchange.
Electronic
documents
E-tickets and EMDs.
EMCO
Electronic Miscellaneous Change Order. A general purpose voucher

for services.
EMD
Electronic Miscellaneous Document.
EMS
Amadeus Electronic Miscellaneous Documents Server.
63
User Guide
ETS
Amadeus Electronic Ticketing Server.
ETS/EMS
Amadeus ETS and/or EMS hosted airlines.
F
FCS
Force Coupon Status.
FF
Frequent Flyer.
FIM
Flight interruption manifest.
FOID
Form of Identification. FOID is an element used (optionally) in a PNR.
FOP
Form of payment.
FQTV
Frequent Traveller.
G
GDS
Global Distribution System.
GH or GHer
Ground handler.
I
IATA
International Air Transport Association.
Interline
scenario
Interline business rules are defined between two airlines.
M
MC
Marketing carrier.
N
NI
National identity.
NVA
Not valid after.
NVB
Not valid before.
O
OA
Other airline.
OC
Operating carrier.
Online scenario
Scenario with only one airline.
P
PNR
Passenger Name Record.
PP
Passport.
64
RCI
Reservation control information.
RECLOC
Record Locator. The booking reference specific to an individual

reservation (unique code). It is also known as a PNR Code,
confirmation number or reference number. It can be found on tickets,
confirmation invoices or travel documentation.
Edition 1.0
Glossary
RFIC
Reason-for-issuance code.
RFISC
Reason-for-issuance Sub-code.
S
SAC
Settlement Airline Code.
SSIM
Standard Schedules Information Manual.
T
TA or T/A
Travel agent or travel agency.
U
UAC
Unsolicited Airport Control.
URL
Uniform resource locator.
V
VC
Validating carrier.
65
Appendix A
Ground Handler Codes
Code
Company Name
02
SITA
04
SITA
05
SITA
06
SITA
07
SITA
08
SITA
09
SITA
10
ALTEA
11
Amadeus RTB
12
SITA
13
INK Aviation GHL
14
SITA
16
SITA
17
SITA
18
ALTEA
20
ALTEA
21
SITA
55
ALTEA
111
ALTEA
192
ALTEA
213
ALTEA
231
ALTEA
238
ALTEA
67
68
User Guide
Code
Company Name
#00
ALTEA
#02
ALTEA
#10
ALTEA
#12
ALTEA
#13
ALTEA
#15
ALTEA
#17
ALTEA
#18
ALTEA
#19
ALTEA
#2J
ALTEA
#43
SITA
#47
SITA
#4L
CODECO
#57
CODECO
#59
CODECO
#76
CODECO
#77
CODECO
#78
CODECO
#7D
CODECO
#7X
CODECO
#81
CODECO
#92
CODECO
#9U
CODECO
#AB
CODECO
#AF
CODECO
#AH
CODECO
#AI
CODECO
#B8
CODECO
#BL
CODECO
#BT
CODECO
#CX
CODECO
#DC
CODECO
Edition 1.0
Appendix A Ground Handler Codes
Code
Company Name
#DI
CODECO
#E1
CODECO
#EK
CODECO
#FB
CODECO
#FE
CODECO
#FV
SITA
#G4
SITA
#H1
SITA
#HL
SITA
#HM
MACS
#HR
SITA
#IA
ETL
#IR
TAPMATIC
#IY
CODECO
#JZ
SITA
#KA
SITA
#KL
CODECO
#KQ
PALCO
#KT
CODECO
#KU
CODECO
#LG
SITA
#LN
SITA
#LT
SITA
#M1
SITA
#MA
SITA
#MH
SITA
#MX
NIKO DCS
#N1
CODECO
#N2
CODECO
#N3
NIKO DCS
#N4
NIKO DCS
#N5
NIKO DCS
69
70
User Guide
Code
Company Name
#NA
NIKO DCS
#NH
NIKO DCS
#NK
Mexicana DCS
#OK
SITA
#QI
CODECO
#QM
SITA
#RA
CODECO
#RB
SITA
#RJ
SITA
#RS
MACS
#RX
CODECO
#SK
CODECO
#SO
CODECO
#SP
CUPAC
#SS
SITA
#TL
MACS
#TP
SITA
#TY
SITA
#U6
CODECO
#UL
SITA
#UN
CODECO
#UX
HR DCS
#V3
CODECO
#VV
SITA
#WF
CODECO
#X3
SITA
#X4
MACS
#X5
MACS
#X6
CODECO
#X7
CODECO
#X8
CUPAC
#XA
CODECO
Edition 1.0
Appendix A Ground Handler Codes
Code
Company Name
#XB
CODECO
#XC
SITA
#XD
SITA
#XE
SITA
#XF
CODECO
#XH
CODECO
#XK
SITA
#XM
SITA
#XN
SITA
#XO
SITA
#XP
SITA
#XQ
SITA
#XR
SITA
#XU
SITA
#XV
SITA
#XX
SITA
#XY
CODECO
#Z1
SITA
#ZW
SITA
1E
SITA
AF
SITA
AZ
SITA
BA
GAETAN
DL
RESIBER
EY
ARCO
IB
EDS Swiss
INK
Deltamatic
IYG
Korean DCS
KE
LSY
KM
LSY
LH
Nippon
LX
Thai
71
72
User Guide
Code
Company Name
MD
Air Madagascar
NH
Aeroflot on Sabre
OS
Bangkok Airways on Sabre
PG
Etihad on Sabre
QF
Air Malta on Sabre
RTB
Qantas DCS
SU
BA DCSCX
TG
Travelsky DCS
Edition 1.0
Index
A
Amadeus electronic ticket server, 3
Amadeus miscellaneous documents server, 3
Application, definition, 5
B
Business rules, definition, 4
Ground handler codes, 72

Ground handler settings for hosted carrier, 58
H
HCSP, 45
Hosted-carrier settings applying to partners
documents, 45
Interline, 6
Codes, ground handlers, 72

Coupons, 6
List of rules window, 19

Log-in, 9
Decision trees, 15
Display rights of carrier one on carrier two
documents, 43
Displaying rules, 19
Document, 6
DRCC, 43
E
Electronic tickets, 3
EMD
introduction, 4
EMS, 3
EMS users, 4
E-tickets, 3
ETS, 3
Extended Rights, 6
F
FCPI, 49
FCSO, 26
Force coupon status online, 26
G
General hosted-carrier settings, 27, 28
General validating carriers preferences, 32
GHB, 56
GHC, 57
GHCS, 27, 28
GHRS, 58
GHS, 57
Ground handled board points, 56
Ground handled settings for hosted carrier, 57
M
Map, user interface, 11
O
OAHC, 55
Online, 6
Online GDS agreements, 55
Owner, 5
R
Revalidation preferences, 37
RPREF, 37
Rule
application to documents, 6
content, 5
criteria, 5
definition, 5
Rule history
any rule, 22
current rule, 22
Rule history window, 23
Rule settings
searching for, 21
Rule type
code, 17
decision trees, 15
definition, 5
determining, 15
display rights of carrier one on carrier two
documents, 43
displaying, 9
force coupon status online, 26
73
general hosted-carrier settings, 27, 28

general validating carriers preferences, 32
ground handled board points, 56
ground handled settings for hosted carrier, 57
ground handler settings for hosted carrier, 58
hosted-carrier settings applying to partners
documents, 45
online GDS agreements, 55
revalidation preferences, 37
settings and preferences, 26
validating carriers preferences in interline
scenario, 49
validating carriers preferences in online
scenario, 38, 39
Rule type selection window, 9, 10
Rules
displaying, 19
key, 25
searching for, 17
updating, 20, 25
Rules window, 20
S
Search rule window, 18
Searching
for rule settings, 21
for rules, 17
using rule type code, 17
Sign-in, 9
74
User Guide
U
Updating rules, 20, 25
User interface
elements, 12
map, 11
windows, 12
V
Validating carriers preferences in interline
scenario, 49
validating carriers preferences in online scenario,
38, 39
VCP, 32
VCPI, 49
VCPO, 38, 39
W
Window
list of rules, 19
rule history, 23
rule type selection, 9, 10
rules, 20, 21
search rule, 18
Workflows, 12, 13
Edition 1.0

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YOUR USE OF THIS DOCUMENTATION IS SUBJECT TO THESE TERMS

2014 Amadeus s.a.s.

For Amadeus Ticketing Configuration Manager v1.0

Before You Start ..................................................................................... 1

Working with Rules ............................................................................ 19

Interline Rule Types ........................................................................... 43

Amadeus Ticketing Configuration Manager

Display Rights Of Carrier One On Carrier Two Documents (DRCC) .......... 43

Distribution Rule Types ...................................................................... 55

Ground Handling Rule Types ............................................................. 56

Before You Start

Purpose of This Document

Latest Version of This Document

For private or restricted documents, log into e-Support Centre. If

5. In e-Support Centre, browse or search in Reference Materials to find the

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

Feedback on This Document

What's New in This Document

New switches added to the following rule types:

General Hosted-Carrier Settings (GHCS) on page

General Validating Carriers Preferences (VCP) on

Validating Carriers Preferences In Online

Display Rights Of Carrier One On Carrier Two

Validating Carriers Preferences In Interline

Online GDS Agreements (OAHC) on page 55.

Rule type GHCS: Removed the switches DFIM

Rule type RPREF: Changed the label of the switch

Rule type VCPO: Changed the label of switch

Rule type VCPI: Changed a value of the switch

Rule type OAHC: Replaced the switch NCET by

Rule type GHS: For the switch DMGO, replaced

Rule type GHRS: Renamed tabs. See Ground

To match the user interface display, changed the

Before You Start on page 1 has been updated with

Minor editorial changes throughout the document.

What Is the Purpose of Ticketing Configuration

What Document Types Are Handled by Ticketing

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

Accept payment for various types of services including air transportation,

Issue an electronic document and print it on blank paper (depending on your

Automatically integrate miscellaneous charges into invoices, sales reports,

An EMD is based on the Reason-For-Issuance-Code (RFIC), which determines

Who Are Ticketing Configuration Manager Users?

The airline's own document (ETS/EMS user is validating).

A partners document stored as temporary copy (ETS/EMS user is an

What Are Ticketing Rule Types and Rules?

Chapter 1 Understanding Ticketing Configuration Manager

What Is a Rule Type?

Application: The organisation's client applications, for example, ETS.

Sub-application: The organisation's sub-applications. See What Is the

General Validating Carriers Preferences (VCP).

Hosted Carrier Settings Applying to Partners Documents (HCSP).

The Document Type. The document to which the client application

The requesting and validating airlines.

The rule validity period.

Rule Content. The rule contains functionally related settings and

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

What Is the Relationship Between Applications, Sub-Applications

Online (ETS_ONLINE) [Document type] including the following rule types:

Force Coupon Status Online (FCSO) on page 26.