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Amadeus Ticketing

Configuration Manager
User Guide

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2014 Amadeus s.a.s.


All Rights Reserved.
Edition 1.0
Job Number 3617

For Amadeus Ticketing Configuration Manager v1.0


FE 0814

Published by :
Amadeus Global Learning Services (Distribution and IT)
e-mail: learning@amadeus.com

August 2014

Table of Contents

Before You Start ..................................................................................... 1


What's New in This Document.............................................................. 2
Chapter 1
Understanding Ticketing Configuration Manager ................................ 3
What Is the Purpose of Ticketing Configuration Manager? ................... 3
What Document Types Are Handled by Ticketing Configuration
Manager? ............................................................................................. 3
Who Are Ticketing Configuration Manager Users? ............................... 4
What Are Ticketing Rule Types and Rules? ......................................... 4
How Are Rules Applied to Documents and Coupons? .......................... 6
Chapter 2
Getting Started ....................................................................................... 9
Accessing and Displaying Ticketing Rule Types ........................................... 9
Overview of Ticketing Configuration Manager ............................................ 11
Ticketing Configuration Manager Workflows ............................................... 12

Chapter 3
Working with Ticketing Business Rules ............................................. 15
Finding Rule Types and Rules ........................................................... 15
How to Determine the Rule Type to Use ..................................................... 15
How to Find a Rule ...................................................................................... 17
Description: Search Rule Window ............................................................... 18
Description: List Of Rules Window .............................................................. 19

Working with Rules ............................................................................ 19


Working with Rule Histories................................................................ 22
Chapter 4
Ticketing Configuration Manager Business Rules Reference .......... 25
Understanding the Rules Reference Tables ....................................... 25
Online Rule Types .............................................................................. 26
Who Is Concerned by Online Rule Types? ................................................. 26
Force Coupon Status Online (FCSO) .......................................................... 26
General Hosted-Carrier Settings (GHCS) ................................................... 27
General Validating Carriers Preferences (VCP) ......................................... 32
Revalidation Preferences (RPREF) ............................................................. 37
Validating Carriers Preferences In Online Scenario (VCPO) ..................... 38

Interline Rule Types ........................................................................... 43


Who Is Concerned by Interline Rule Types? ............................................... 43
2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

User Guide

Display Rights Of Carrier One On Carrier Two Documents (DRCC) .......... 43


Hosted-Carrier Settings Applying To Partners Documents (HCSP) .......... 45
Validating Carriers Preferences In Interline Scenario (VCPI) ..................... 49

Distribution Rule Types ...................................................................... 55


Online GDS Agreements (OAHC) ............................................................... 55

Ground Handling Rule Types ............................................................. 56


Ground Handled Board Points (GHB) ......................................................... 56
Ground Handled Settings for Hosted Carrier (GHS) ................................... 57
Ground Handler Settings for Hosted Carrier (GHRS) ................................. 58

Glossary................................................................................................ 63
Appendix A
Ground Handler Codes ........................................................................ 67
Index ..................................................................................................... 73

ii

Edition 1.0

Before You Start

Disclaimer
Airline is solely liable for the content and correctness of the entering, updating
and maintenance of any Airline Data stored by or on behalf of Airline or Eligible
Recipient(s), in connection with its or their use of the Services (including, for the
avoidance of doubt and without limitation to the generality of the obligation), all
Airline Data relating to or derived from the aircraft type S manuals, any specific
variations, modification and/or configurations for any particular aircraft, and the
Airline (or an Eligible Recipient, as the case may be) shall remain solely
responsible at all times for these obligations, even if the Airline seeks technical
assistance from Amadeus, or any third party, in relation to entering, updating or
maintaining any Airline Data.

Purpose of This Document


This guide explains how to use Amadeus Ticketing Configuration Manager.
It contains explanations of all rules and settings used by Ticketing Configuration
Manager to control Amadeus Electronic Ticket Server (ETS) and Electronic
Miscellaneous Document Server (EMS) client behaviour.

Audience
This guide is intended for airline staff who will use Ticketing Configuration
Manager to create or modify rules to control the behaviour of ETS/EMS clients.

Latest Version of This Document


For the latest version of this document, and other reference material:
1. Connect to the Amadeus Airline Extranet:
https://customers.amadeus.com/extranets/airlines/index.jsp
2. New users need to click on Register with Amadeus.
3. When you are logged in, click on the Learning & Support link.
4. Click on the Amadeus e-Support Centre link.
Note:

For private or restricted documents, log into e-Support Centre. If


you do not have access, or the link does not work, you need to
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5. In e-Support Centre, browse or search in Reference Materials to find the


document you need.

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

User Guide

Feedback on This Document


Your feedback is important, and will help us to improve this document.
Please email us with your comments and suggestions:
learning@amadeus.com

What's New in This Document


This edition includes the following changes:
Change

Topic

New functionality

New switches added to the following rule types:

General Hosted-Carrier Settings (GHCS) on page


27.

General Validating Carriers Preferences (VCP) on


page 32.

Validating Carriers Preferences In Online


Scenario (VCPO) on page 38.

Display Rights Of Carrier One On Carrier Two


Documents (DRCC) on page 43.

Validating Carriers Preferences In Interline


Scenario (VCPI) on page 49.

Online GDS Agreements (OAHC) on page 55.

Rule type GHCS: Removed the switches DFIM


and AMCA. See General Hosted-Carrier Settings
(GHCS) on page 27.

Rule type RPREF: Changed the label of the switch


RTBA. See Revalidation Preferences (RPREF) on
page 37.

Rule type VCPO: Changed the label of switch


UMIN. See Validating Carriers Preferences In
Online Scenario (VCPO) on page 38.

Rule type VCPI: Changed a value of the switch


GAGN and the label of the switch GUMI. See
Validating Carriers Preferences In Interline
Scenario (VCPI) on page 49.

Rule type OAHC: Replaced the switch NCET by


CENT. See Online GDS Agreements (OAHC) on
page 55.

Rule type GHS: For the switch DMGO, replaced


the option Local copy by Control Method and the
option Interactive by Interactive Method. See
Ground Handled Settings for Hosted Carrier
(GHS) on page 57.

Rule type GHRS: Renamed tabs. See Ground


Handler Settings for Hosted Carrier (GHRS) on
page 58.

Structural changes

To match the user interface display, changed the


order of the switches in the tables for several rule
types.

Editorial changes

Before You Start on page 1 has been updated with


a new section and a disclaimer.

Minor editorial changes throughout the document.

Modified functionality

Edition 1.0

Chapter 1

Understanding Ticketing
Configuration Manager

What Is the Purpose of Ticketing Configuration


Manager?
Electronic Ticketing Server (ETS) and Electronic Miscellaneous Documents
Server (EMS) provide airlines with electronic document distribution. The
electronic documents are e-tickets and electronic miscellaneous documents
(EMDs). These documents are distributed between the airline, Departure Control
Systems (DC), accounting systems, other airlines, ground handlers, Global
Distribution Systems (GDSs) and ETS/EMS.
Ticketing Configuration Manager is a web-based-platform that allows Amadeus
ETS- and EMS-hosted airlines to search, display and update their own ETS and
EMS rules. Ticketing Configuration Manager allows airlines to retain control over
their e-ticket and EMD business rules, which they access using Amadeus Airline
Retailing Platform (ARP).
Ticketing Configuration Manager enables airlines to control the generation of
electronic documents in their sales outlets - both City Ticket Offices (CTOs) and
Airport Ticket Offices (ATOs). Additionally, it helps electronic documents to be
issued to any GDS's travel agency subscribers or partner airline offices. The
electronic ticketing also handles interline operations.

What Document Types Are Handled by Ticketing


Configuration Manager?
Ticketing Configuration Manager handles two document types: electronic tickets
(e-tickets or ETKT) and Electronic Miscellaneous Documents (EMDs). Rule types
can be specific to a document type or can be defined for both.

What Is an E-Ticket?
An electronic ticket (e-ticket) means that paper coupons are replaced by an eticket record that is stored in Amadeus Electronic Ticket Server (ETS). Only flight
coupons are stored electronically. For accounting and legal purposes, an e-ticket
sale, depending on the office, may generate other ticketing documents such as
agent coupons, audit coupons and credit-card-charge forms on paper.

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

User Guide

When you issue an e-ticket through Amadeus, the system sends the flight
coupons as a message to the airline. If the airline accepts the e-ticket request,
the information is stored in the airline's own system as an e-ticket record.

What Is an EMD?
An EMD allows you to sell and track the use of charges, for example, excess
baggage charges, miscellaneous charges, penalty fees, a residual value, lounge
access charges, and so on. The EMD is the sole solution for all fees collected
outside a ticket for the sale of ancillary services. It replaces all existing paper
miscellaneous documents and Electronic Miscellaneous Change Orders
(EMCOs).
With an EMD you can:

Accept payment for various types of services including air transportation,


group deposits, rebooking fees and other charges.

Issue an electronic document and print it on blank paper (depending on your


office profile settings).

Automatically integrate miscellaneous charges into invoices, sales reports,


back office accounting and external systems (reservation systems and
Departure Control Systems).

An EMD is based on the Reason-For-Issuance-Code (RFIC), which determines


the group of services it belongs to.

Who Are Ticketing Configuration Manager Users?


Ticketing Configuration Manager users are customers of ETS/EMS or users who
interact with ETS/EMS. This can be ETS- and EMS-hosted airlines or
participating airlines of an ETS- and EMS-hosted airlines.
A document stored in an ETS/EMS users database is either:

The airline's own document (ETS/EMS user is validating).


Or:

A partners document stored as temporary copy (ETS/EMS user is an


operating or marketing carrier or a ground handler).

What Are Ticketing Rule Types and Rules?


What Is a Business Rule?
A business rule stores information that defines an airline's business
requirements. These rules control the behaviour of electronic document client
applications.
Amadeus Business Rules are divided into rule types. See What Is a Rule Type?
on page 5.

Edition 1.0

Chapter 1 Understanding Ticketing Configuration Manager

What Is a Rule Type?


Rule types are defined by:

Ownership Criteria:
The owners of functional rule types are ETS and/or EMS customers. The
owner of a rule type is defined by the following criteria:

Organisation: The organisation that owns the set of rules defined for the
Rule Type, for example, an airline.

Application: The organisation's client applications, for example, ETS.

Sub-application: The organisation's sub-applications. See What Is the


Relationship Between Applications, Sub-Applications and Rule Types?
on page 6.

The Rule Type Name, given according to the category of information, for
example, preferences and settings.

Rule types consist of one or more rules. See What Is a Rule? below.
Examples of rule types:

General Validating Carriers Preferences (VCP).

Hosted Carrier Settings Applying to Partners Documents (HCSP).

What Is a Rule?
Each rule type contains one or more rules. Rules are defined by:

Rule Criteria:
-

The Document Type. The document to which the client application


applies the rule, that is, ETKT or EMD.

The requesting and validating airlines.

The rule validity period.

Rule Content. The rule contains functionally related settings and


preferences. Their values are used by the client application to control its
behaviour.

Example of rules:

General Validating Carriers Preferences (VCP) for the EMD document type.

General Validating Carriers Preferences (VCP) for the ETKT document type.

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

User Guide

What Is the Relationship Between Applications, Sub-Applications


and Rule Types?
Ticketing Configuration Manager allows rule owners to display and update
functional rules that can be applied to ETS and EMS. It contains four subapplications differentiated by criteria such as Document Type and Partner. Each
sub-application contains one or more rule types:

Online (ETS_ONLINE) [Document type] including the following rule types:


-

Force Coupon Status Online (FCSO) on page 26.

General Hosted-Carrier Settings (GHCS) on page 27.

General Validating Carriers Preferences (VCP) on page 32.

Revalidation Preferences (RPREF) on page 37.

Validating Carriers Preferences In Online Scenario (VCPO) on page 38.

Interline (ETS_INTERL) [Partner, Document type] including the following


rule types:
-

Validating Carriers Preferences In Interline Scenario (VCPI) on page 49.

Display Rights Of Carrier One On Carrier Two Documents (DRCC) on


page 43.

Hosted-Carrier Settings Applying To Partners Documents (HCSP) on


page 45.

Distribution (ETS_MARKET) [GDS, Market, Document type] containing one


rule type:
-

Online GDS Agreements (OAHC) on page 55.

Ground Handling (ETS_GHING) [GHer/OC, Document type] including the


following rule types:
-

Ground Handled Settings for Hosted Carrier (GHS) on page 57.

Ground Handled Board Points (GHB) on page 56.

Ground Handler Settings for Hosted Carrier (GHRS) on page 58.

How Are Rules Applied to Documents and


Coupons?
Ticketing Configuration Manager rule types contain rules for e-tickets and rules
for EMDs. Rule settings within the rule determine client application behaviour.

What Is the Effect of Applying Rules at Document or Coupon Level?


The rule settings can apply at document or coupon level:

For settings applied at document level, ETS/EMS does not take into account
the airlines participating in the itinerary. This does not mean that the process
automatically applies to the entire document. It can apply to a given coupon
only, depending of the settings. ETS/EMS only applies its own rules.

For settings applied at the coupon level, ETS/EMS takes into account the
impacted coupons in the document and applies the rule defined between the
ETS/EMS user and its partner.

Edition 1.0

Chapter 1 Understanding Ticketing Configuration Manager

When the rule applies at coupon level, ETS/EMS identifies which airlines
participate in the coupons and the role of the airlines, as follows:

Validating carrier (VC): The issuing airline in which NALC precedes the
document number.

Marketing carrier (MC): The airline whose airline designator is recorded as


the transporting carrier on the electronic flight coupon.

Operating carrier (OC): The carrier used in a codeshare situation, when


different from the marketing carrier, whose airline designator is filed in the
DEI50 of the Standard Schedules Information Manual (SSIM).

When Do Online and Interline Business Rules Apply?


When the ETS/EMS user is the operating carrier and marketing carrier of a
coupon and validating carrier of the electronic document, Online business rules
apply.
Otherwise, Interline business rules apply. Interline business rules are defined
between two airlines. So, from a business rules point of view, Interline includes:

Interline scenario: The marketing carrier is different from the validating carrier
and the marketing carrier is the operating carrier.

Online Codeshare scenario: The marketing carrier is different from the


operating carrier and the marketing carrier is the validating carrier.

Interline Codeshare scenario: The marketing carrier is different from the


operating carrier and the marketing carrier is different from the validating
carrier.

How Are Airline Offices with Extended Rights Identified?


Some airline offices have extended rights. They are defined as control desks
rather than normal ATO/CTOs. Control desks are identified by the IATA number
and Amadeus identifier (AMID) combination and stored in ETS/EMS.

2014 Amadeus s.a.s. - All Rights Reserved

Chapter 2

Getting Started

Accessing and Displaying Ticketing Rule Types


How to Display Ticketing Rule Types
1. Access and sign in using the URL and credentials supplied by Amadeus.
The system displays the welcome page.
2. Click on Launch.
3. Select Business Rules, then click on Rule Management.
The system displays the Rule Type Selection window, with the
Ownership Criteria pane.
See Description: Rule Type Selection - Ownership Criteria below.
4. Enter the Organisation name, that is, an airline code.
5. From the Application list, select either Electronic Document Server (ETS)
or Ticketing Configuration Manager, depending on your version.
6. In the Sub-application list, select Any.
See What Is the Relationship Between Applications, Sub-Applications and
Rule Types? on page 6.
7. Click on Search.
The system displays the Rule Type List.
See Description: Rule Type Selection Window on page 10.
8. To continue working with rules, see Working with Ticketing Business Rules
on page 15.

Description: Rule Type Selection - Ownership Criteria


The Ownership Criteria pane of the Rule Type Selection window allows you to
enter ownership criteria so that you can display your rule types. The window is
displayed by default when you access Ticketing Configuration Manager, or when
you click on the Search Rule Type link on the side menu.

2014 Amadeus s.a.s. - All Rights Reserved

Amadeus Ticketing Configuration Manager

User Guide

Organisation: An airline code.

Application: The application name. For example, Electronic Document Server


(ETS) or Ticketing Configuration Manager.

Sub-application: For a complete list of rule types for your application, select Any.
For further information, see What Is the Relationship Between Applications, SubApplications and Rule Types? on page 6.

Description: Rule Type Selection Window


The Rule Type Selection window allows you to list the rule types for one or more
sub-applications. You can then open the List Of Rules window to display the
rules for the selected rule type.
Figure: Rule Type Selection Window

10

Menu providing quick access to:

Rule Type Selection - Ownership Criteria window. See Description: Rule


Type Selection - Ownership Criteria on page 9.

Rule History window. See Working with Rule Histories on page 22.

Ownership Criteria. See How to Display Ticketing Rule Types on page 9.

Search the Rule Type List using code or text. See How to Find a Rule on page
17.

Rule Type List ordered with most restrictive rule types, that is, with more optional
parameters specified, at the top of the list.

Launch selection bar.

Edition 1.0

Chapter 2 Getting Started

Overview of Ticketing Configuration Manager


Map of Ticketing Configuration Manager
This map shows the relationships between the windows in Ticketing
Configuration Manager.

For further information about these windows, see:

How to Display Ticketing Rule Types on page 9.

How to Search for Any Rule History on page 22.

Description: Rule Type Selection - Ownership Criteria on page 9.

Description: Rule Type Selection Window on page 10.

Description: List Of Rules Window on page 19.

Description: Search Rule Window on page 18.

Description: Rule History Window on page 23.

Description: Rules Windows on page 20.

2014 Amadeus s.a.s. - All Rights Reserved

11

Amadeus Ticketing Configuration Manager

User Guide

What Are the Basic User Interface Elements?


Element

Description
Mandatory fields are displayed in yellow.
Greyed out items, such as buttons and check boxes,
are unavailable. This can be for any of the following
reasons:

The Create, Delete and Duplicate buttons: these


are unavailable to airlines.

The Update button: Access depends on your


access rights defined by your LSS administration
within your airline's organisation.

General: you have to complete an action before


the item becomes available. For example,
complete a mandatory field.

Check box is selected: The setting is active.


Check box is cleared: The setting is not active.

Ticketing Configuration Manager Workflows


Workflow: Displaying and Updating Rules
Step

Window

How to...

1.

Display the rule types.

Description: Rule Type


Selection Window on page
10.

How to Display
Ticketing Rule Types
on page 9.

2.

Determine which rule type applies.

How to Determine
the Rule Type to Use
on page 15.
Note: If you know the
rule-setting code,
use the online help to
find the rule type.
See How to Find
Rule Explanations in
the Online Help on
page 21.

3.

Display the rules contained in the rule type.

Description: List Of Rules


Window on page 19.

How to Find a Rule


on page 17.

4.

If required, filter the list of rules.

Description: Search Rule


Window on page 18.

How to Find a Rule


on page 17.

5.

Display the required rule.

Description: Rules
Windows on page 20.

How to Display a
Rule on page 19.

6.

Click on Update to open the Update Rules


window, then update the settings as required.

Description: Rules
Windows on page 20.

How to Update a
Rule on page 20.

12

Edition 1.0

Chapter 2 Getting Started

Workflow: Displaying Rule History


Step

Window

How to...

Description: Rule History Window


on page 23.

How to Search for Any Rule


History on page 22.

To display any rule history


1.

2.

Select the rule history option


from the Launch menu or
side menu.
Use the Search History
window to find and display
the rules.

To display a particular rule


history
Do either of the following:

Display the List of Rules,


then click on View History.

Description: List Of Rules


Window on page 19.

How to Display the Rule History


for the Current Rule on page 22.

Display the Update or


Display Rule window, then
click on View History.

Description: Rules Windows on


page 20.

How to Display the Rule History


for the Current Rule on page 22.

2014 Amadeus s.a.s. - All Rights Reserved

13

Chapter 3

Working with Ticketing Business


Rules

Finding Rule Types and Rules


How to Determine the Rule Type to Use
Use the following decision trees to determine the rule type for each scenario.
Note:

In these diagrams, VC = validating carrier.

Reference: Rule Type Decision Tree for Online Scenario

2014 Amadeus s.a.s. - All Rights Reserved

15

Amadeus Ticketing Configuration Manager

User Guide

Reference: Rule Type Decision Tree for Interline Scenario

Reference: Rule Type Decision Tree for Ground Handling Scenario

16

Edition 1.0

Chapter 3 Working with Ticketing Business Rules

How to Find a Rule


1. Display the Rule Type List. See How to Display Ticketing Rule Types on
page 9.
2. If necessary, use the decision tree to determine the rule type code or name.
See How to Determine the Rule Type to Use on page 15.
3. Do either of the following:
-

In the Rule Type Name/Code box, enter the rule type code or the
beginning of the rule type name, then click on Select.
Or:

Browse the Rule Type List, select the required rule type, then click on
Select.

The system displays the List Of Rules window for the rule type.
See Description: List Of Rules Window on page 19.
4. Do either of the following:
-

Browse the List of Rules for the rule you require.


Or:

Click on New Search to filter the list, or to use the Rule Id to find a
specific rule.
See Description: Search Rule Window on page 18.

5. From the List of Rules, select the required rule.


6. Click on the appropriate command button, for example, Display.
The system displays the Display Rule window.
See Working with Rules on page 19.

2014 Amadeus s.a.s. - All Rights Reserved

17

Amadeus Ticketing Configuration Manager

User Guide

Description: Search Rule Window


The Search Rule window allows you to filter the results in the List Of Rules
window. To access this window, click on New Search in the List Of Rules
window. See How to Find a Rule on page 17.

Ownership information. Inherited from the List Of Rules window. Cannot be


edited.

Rule Criteria. The criteria displayed depend on the rule type.

Additional Information: Select or enter your criteria. Click on Add to add as


many Tags as required.

Rule Content. Key:


Setting not included in the search.
Deactivated setting included in the search.
Activated setting included in the search.

18

Rule Id. The search ignores any other criteria specified and displays the rule in
the List Of Rules window.

Edition 1.0

Chapter 3 Working with Ticketing Business Rules

Description: List Of Rules Window


The List Of Rules window allows you to list the rules for a rule type selected in
the Rule Type Selection window. You click on any button to perform operations
on a rule.
Figure: List Of Rules Window

Ownership information. Cannot be edited.

List of Rules pane. To search long lists, see How to Find a Rule on page 17.

Buttons. See Working with Rules below.

Change Rule Type button. To return to the Rule Type Selection window. See
Description: Rule Type Selection Window on page 10.

New Search. Click on this button to filter the List of Rules. See How to Find a
Rule on page 17.

Working with Rules


How to Display a Rule
1. Display the List Of Rules window, then select the rule. See How to Find a
Rule on page 17.
2. Click on Display.
The system displays the Display Rule window.
For an explanation of the rule content, see Ticketing Configuration Manager
Business Rules Reference on page 25.
2014 Amadeus s.a.s. - All Rights Reserved

19

Amadeus Ticketing Configuration Manager

User Guide

How to Update a Rule


Note:

If a rule setting or the Update button respectively is greyed out, you do


not have permission to update this rule. See Which Rule Settings Can
Be Updated? on page 25.

1. From the List Of Rules window, select a rule. See How to Find a Rule on
page 17.
2. Do one of the following:
-

Click on Update.
Or:

Click on Display to open the Display Rule window, then click on


Update.
The system displays the Update Rule window.

3. Update the Additional Information, if required.


4. Select or deselect the required settings.
For an explanation of the rule content, see Ticketing Configuration Manager
Business Rules Reference on page 25.
5. Click on Save.
The system displays a confirmation message and applies the update within
five minutes.

Description: Rules Windows


The following rules windows are available:

Display Rules. View content only.


See How to Display a Rule on page 19.

Update Rules. View and change existing rule content.


See How to Update a Rule above.

20

Edition 1.0

Chapter 3 Working with Ticketing Business Rules

Figure: Display Rules Window

Rule Content pane. For explanations of the settings, see Ticketing Configuration
Manager Business Rules Reference on page 25.

Buttons.
See:

How to Update a Rule on page 20.

How to Display the Rule History for the Current Rule on page 22.

How to Find Rule Explanations in the Online Help


1. Place your cursor over the rule setting and note the code displayed in the
tooltip.
2. Click on ? to display the online help.
3. Click on Show Book

The browser opens the entire help book.


4. Press CTRL + F to display the Find dialogue box .
5. Type the rule indicator code, or other text string, into the Find box.
6. If necessary, use the Next/Previous controls to step through the matching
search results.

2014 Amadeus s.a.s. - All Rights Reserved

21

Amadeus Ticketing Configuration Manager

User Guide

Working with Rule Histories


How to Search for Any Rule History
1. Do one of the following:
-

Click on Launch, then select Business Rules > Business Rules


History.

On the side menu, click on Open Rule History.

The system displays the Search History window.


2. Enter the search criteria.
3. Click on Search.
The system displays the Rule History window, which contains information
about all rules and changes that meet the search criteria.
See Description: Rule History Window on page 23.

How to Display the Rule History for the Current Rule


1. Display the List Of Rules or Rules windows.
See How to Find a Rule on page 17.
2. Click on View History.
The system displays the Rule History window, which contains information
about all changes to the current rule.
See Description: Rule History Window on page 23.

22

Edition 1.0

Chapter 3 Working with Ticketing Business Rules

Description: Rule History Window


The Rule History window displays the history of changes to one or more rules. It
allows you to undo changes as required.

Search Criteria: Inherited from either the Search History window or List Of
Rules window.

Two functions are possible:

Back To Search Results: When you click on View Selected Rule History,
click on this button to return to the list of all rule histories.

Change Criteria: When you display all rule histories, click on this button to
open the Search History window.
See How to Search for Any Rule History on page 22.

List Of History Items contains changed items for:

One or more rules, if the Search History window generates the list.
See How to Search for Any Rule History on page 22.

One rule only, if the List Of Rules or Rules window generates the list.
See How to Find a Rule on page 17.

View Selected Rule History: Select a rule from the list, then click on this button
to display the history of that rule only.

Detailed Information contains the following tabs for the item selected in the List Of
History Items:

Summary Of Changes: A tabular view of changes.

Rules After Changes/Rules Before Changes: Display the settings of the


Rule Content tabs from the Rules window before and after the changes.

2014 Amadeus s.a.s. - All Rights Reserved

23

Chapter 4

Ticketing Configuration Manager


Business Rules Reference

Understanding the Rules Reference Tables


Key to Ticketing Configuration Manager Settings and Preferences
Tables
(etkt)

In the Switch Label column. Setting/Preference applies to e-tickets only.

(emd)

In the Switch Label column. Setting/Preference applies to EMDs only.

<blank>

In the Switch Label column. Settings/Preferences apply to both e-ticket


and EMDs.

monospace In the ETS/EMS Behaviour column. Indicates messages displayed to the


type
agent in case of rejection.

Which Rule Settings Can Be Updated?


To update rules, you must have the necessary rights defined in Amadeus
Security Management (ASM) and then stored in Amadeus Logon and Security
Server (LSS).
You cannot change the following settings:

Settings that are unavailable for the document type that you are working on.
For example, if you are working on an e-ticket rule and the setting applies
only to EMDs. Unavailable settings are displayed in grey.

Technical or private settings, such as reporting and EDIFACT-related


settings. These settings can have a significant impact on the functioning of
your system and airline operations. They are not displayed in Ticketing
Configuration Manager. To have any setting changed, you must submit a
work order (WO) to Amadeus.

For the same setting, you can set different values in different document types.
For example, the Allow Refund (REFU) setting can be Y for ETKT and N for
EMD.

2014 Amadeus s.a.s. - All Rights Reserved

25

Amadeus Ticketing Configuration Manager

User Guide

Online Rule Types


Who Is Concerned by Online Rule Types?
Online rule types apply to only one airline.

Force Coupon Status Online (FCSO)


Purpose of Force Coupon Status Online Rule Type
The Force Coupon Status Online (FCSO) rule type groups settings that apply to
ETS/EMS user's e-tickets and/or EMDs.
The FCSO rule type is divided into the following parts:

Force Coupon Status for ATO-CTO (FCS For ACO-CTO).


FCS For ATO-CTO is a matrix of FCS operations that allow or deny changes
from the current to a new coupon status.

Force Coupon Status for Control Desks (FCS For Control Desks).
FCS For Control Desks is a matrix of FCS operations that allow or deny
changes from the current to the new coupon status.
Agents have to use a specific entry. Control desks are identified by IATA
number and AMID, which are carried in the Originator Information field of
the request.

Reference: Force Coupon Status Online Fields


Table: General Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Force Coupon Status


Supported

FSTA

ETS/EMS user's ATO/CTOs are allowed to force


coupon status (FCS) on ETS/EMS user's electronic
documents.

MESSAGE FUNCTION NOT SUPPORTED.

Table: Force Coupon Status For ATO-CTO Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS Table For


ATO-CTO

CFAC

ETS/EMS checks the table of FCSs allowed to


ATO/CTOs on ETS/EMS user's electronic
documents.

NOT AUTHORISED.

ATO/CTOs are allowed to FCS from Old Status to


New Status on own electronic documents.

NOT AUTHORISED.

Force Coupon Status For


ATO-CTO

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Table: Force Coupon Status For Control Desks Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS Table For


Control Desk

CFCD

ETS/EMS user allows all FCSs on own electronic


documents.

ETS/EMS checks the table of FCSs allowed to


control desks on ETS/EMS user's electronic
documents.

Control desks are allowed to FCS from Old Status


to New Status on own electronic documents.

NOT AUTHORISED.

Force Coupon Status For


Control Desks

CiTj

General Hosted-Carrier Settings (GHCS)


Purpose of the General Hosted-Carrier Settings Rule Type
The General Hosted-Carriers Settings (GHCS) are defined for ETS- and EMShosted airlines. They apply to ETS/EMS users documents (documents are stored
by ETS/EMS as a copy of the partners documents) and when the ETS/EMS user
is targeted.
The GHCS rule type is divided into the following parts:

Supported Functions.
These give ETS/EMS users permission to use particular processes such as
History and Lock And Unlock Agency. They do not necessarily apply to the
ETS/EMS users documents and they are not linked to a specific document.

Display.
Display settings are valid search criteria used to find documents in the
ETS/EMS user's database, including documents validated by the ETS/EMS
user or available as temporary copies.

DCS Settings.
These settings are used by operating carriers to manage their DCS
transactions, for example, UAC Period.

Automated Coupon Recall And Return.


These settings control the activation of coupon recall, update and return.

2014 Amadeus s.a.s. - All Rights Reserved

27

Amadeus Ticketing Configuration Manager

User Guide

Reference: General Hosted-Carrier Settings Fields


Table: Supported Functions Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

HIST

ETS/EMS user's ATO/CTOs are allowed to perform


history display of electronic documents.

MESSAGE FUNCTION NOT SUPPORTED.

ETS/EMS user's ATO/CTOs are allowed to perform


extended history display of electronic documents.

MESSAGE FUNCTION NOT SUPPORTED.

The flight suffix is displayed in Extended History if the


status of the coupon changes to C.

A change of status to Open or Airport Control From


DCS while the coupon has the status Check-in or
Boarded is logged as Offload in Extended History.

ETS/EMS gets the billing carrier from the code share


server, using the MC stored in the temporary copy.

T
(Trust)

ETS/EMS gets the billing carrier from the code share


server, using the MC received in COS To Flown.

ETS/EMS user's control desks are allowed to lock and


unlock agencies.

MESSAGE FUNCTION NOT SUPPORTED.

The ETS/EMS user accepts Redirect Airport Control on


their own e-tickets and on ground handling or operating
temporary copies.

MESSAGE FUNCTION NOT SUPPORTED.

FCS is accepted even if recall control is rejected with


the error message: FLIGHT HAS DEPARTED.

FCS is rejected if recall control is rejected, regardless of


the error message.

UAC is sent if the coupon has open segment and if UAC


sending is set to Immediate for DCS or partners.

History
History

Extended History

Show Flight Suffix In


Extended History

Offload in Extended
History Comment

EHIS

SFSC

OLOA

(etkt)

Billing Carrier
Codeshare
Billing Carrier
Codeshare Check

BCCS

(etkt)

Management
Lock And Unlock
Agency

LAGE

(etkt)
Redirect Airport
Control

ARDC

(etkt)

FCS Accepted With


Error On Recall

AFER

(etkt)

UAC For Open


Segments
Send Immediate UAC
For Open Segments
(etkt)

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Table: Display Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

DFOI

ETS/EMS user's DCS and ETS/EMS user's


ATO/CTOs are allowed to search by FOID through
ETS/EMS user's electronic documents DB
(documents validated by the ETS/EMS user or
available as temporary copies).

INVALID SEARCH CRITERIA.

Search Criteria
Display By FOID

(Not checked for control desks.)


Display By
Passenger Name

DIPN

ETS/EMS user's DCS and ATO/CTOs are allowed


to search by passenger name through ETS/EMS
user's electronic documents DB.

INVALID SEARCH CRITERIA.


(Not checked for control desks.)

Display by Traveller
Details

DTRA

ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs


and travel agents are allowed to search by traveller
details through ETS/EMS user's e-tickets DB.

INVALID SEARCH CRITERIA.

(etkt)

(Not checked for control desks.)


Display By IATA
Number

DIAT

ETS/EMS user's ATO/CTOs are allowed to search


by IATA number through ETS/EMS user's e-tickets
DB.

INVALID SEARCH CRITERIA.

(etkt)

(Not checked for control desks.)


Display By FQTV

DTQT

ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs


and travel agents are allowed to search by FQTV
through ETS/EMS user's electronic documents DB.

INVALID SEARCH CRITERIA.


(Not checked for control desks.)

Display By Phone

DPHO

ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs


and travel agents are allowed to search by phone
number through ETS/EMS user's electronic
documents DB.

INVALID SEARCH CRITERIA.


(Not checked for control desks.)

Display By Flight

DFLI

ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs


and travel agents are allowed to search by flight
through ETS/EMS user's e-tickets DB.

INVALID SEARCH CRITERIA.

(etkt)

(Not checked for control desks.)


Display By
Confirmation
Number

DCON

ETS/EMS user's DCS and ETS/EMS user's


ATO/CTOs are allowed to search by confirmation
number through ETS/EMS user's electronic
documents.

INVALID SEARCH CRITERIA.


(Not checked for Control desks.)

2014 Amadeus s.a.s. - All Rights Reserved

29

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

Display By FOP

DFOP

ETS/EMS user's DCS, ETS/EMS user's ATO/CTOs


and travel agents are allowed to search by flight
number through ETS/EMS user's electronic
documents DB.

INVALID SEARCH CRITERIA.


(Not checked for control desks.)

Display By Email

DEML

EMS allows the EMD display by email. Only for


ATO/CTOs and DCS.

Display by multi-tickets number can be forwarded by


another ETS/EMS user to an ETS/EMS user as VC
of the requested e-tickets.

MAXIMUM TICKET LIMIT REACHED.

At e-ticket creation, the e-ticket is indexed by


RECLOC. ETS users are allowed to search by
RECLOC through ETS User's electronic documents
DB, which stores the e-tickets validated by the ETS
user or available as temporary copies.

INVALID SEARCH CRITERIA.

ETS/EMS user's ATO/CTOs and DCS are allowed


to search by FOID through ETS/EMS user's
electronic documents DB without specifying the
vendor code/FOID type.

NOT AUTHORISED.

(emd)

Display By Multi
TKT Number

DMTK

(etkt)

Display By RECLOC

Wildcards Display

DTON

WCDP

Table: DCS Settings Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

UAC Period

DOWN

Never

For e-tickets containing a coupon that is operated by


the ETS/EMS user, ETS/EMS never sends an
unsolicited airport control (UAC) message to the
ETS/EMS users DCS.

In The 24h
Issue
Window

For e-tickets containing a coupon that is operated by


the ETS/EMS user in less than 24h, ETS/EMS sends
an UAC message to the ETS/EMS users DCS.

In The 48h
Issue
Window

For e-tickets containing a coupon that is operated by


the ETS/EMS user in less than 48h, ETS/EMS sends
an UAC message to the ETS/EMS users DCS.

In The 72h
Issue
Window

For e-tickets containing a coupon that is operated by


the ETS/EMS user in less than 72h, ETS/EMS sends
an UAC message to the ETS/EMS users DCS.

Immediately

For e-tickets containing a coupon that is operated by


the ETS/EMS user, ETS/EMS immediately sends an
UAC message to the ETS/EMS users DCS.

ETS/EMS user's DCS does not have its own


electronic documents copy.

ETS/EMS user's DCS has its own electronic


documents copy.

(etkt)

DCS Interactive

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Switch Label

Indicator

Values

ETS/EMS Behaviour

Recall If Interim

RINT

When the ETS/EMS user (as OC or GH) receives a


Recall Airport Control on a coupon having an
Interim status, the recall is forwarded to its DCS.

When the ETS/EMS user receives a Recall Airport


Control on a coupon having an Interim status, the
recall is rejected:

(etkt)

INVALID TICKET/COUPON STATUS.

Table: Automated Coupon Recall And Return Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Auto Recall Hours


To Wait

ARHO

Numeric

Delay before activation of the Auto Recall Process.

Auto Recall
Activation

ARAC

None

Online

Auto Recall Control of Coupons process applies to


online electronic documents.

All

Auto Recall Control of Coupons process applies to


online and OA electronic documents.

Automated Recall
Control Process

Automated Return
Control Process
Auto Return Hours
To Wait

ATHO

Numeric

Delay before activation of Auto Return Process.

Auto Return
Activation

ATAC

Auto Return Control of Coupons process is activated.

Table: Non Air GH Settings Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Check GHer Table


For Non Air GHer
Change Of Status

NAGC

The operating airline accepts a change of status


(COS) on his coupons only if the GHer is listed in its
GHB (or 368).

The operating airline accepts COS from any GH. It


does not need to be listed.

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

31

Amadeus Ticketing Configuration Manager

User Guide

General Validating Carriers Preferences (VCP)


Purpose of the General Validating Carriers Preferences Rule Type
The General Validating Carrier's Preferences (VCP) rule type allows you to
control airline owner's settings for the following:

Document creation

Follow-up transactions

Management actions

The VCP rule type is divided into the following parts:

Transactions for ATO/CTO and DCS.


These settings control the transactions performed on the ETS/EMS users
documents by both the ETS/EMS users ATO/CTO and DCS. The settings
can control:

Both ATO/CTO and DCS, for example, Revalidation.

Either ATO/CTO or DCS, for example, Void for ATO/CTO and Associate
for DCS.

Options.
Options are processes that ETS/EMS applies to the ETS/EMS users
documents. For example, Method For SAC Code in the Change Of Status
pane.

Access Control.
Access Control applies when the ETS/EMS receives a Display request or a
Get Airport Control request from another e-ticket server. The request
applies to the ETS/EMS users own documents. Access Control defines the
checks performed by ETS/EMS to grant or deny the request.

Reference: General Validating Carriers Preferences Fields


Table: Transactions For ATO/CTO and DCS Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

DISP

ETS/EMS user's ATO/CTOs and DCS are allowed to


display ETS/EMS user's electronic documents.

MESSAGE FUNCTION NOT SUPPORTED.

ETS/EMS user's ATO/CTOs and DCS are allowed to


perform extended display of ETS/EMS user's e-tickets.

MESSAGE FUNCTION NOT SUPPORTED.

Transactions For ATO/


CTO And DCS
Display

Extended Display

EDIS

(etkt)

(Not checked for control desks.)


Revalidation

REVA

ETS/EMS user's ATO/CTOs and DCS are allowed to


revalidate ETS/EMS user's e-tickets.

MESSAGE FUNCTION NOT SUPPORTED.

(etkt)

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Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

ISSU

ETS/EMS user's ATO/CTOs are allowed to issue


electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to print


ETS/EMS user's e-tickets.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to print


exchange ETS/EMS user's e-tickets.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to void


ETS/EMS user's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to refund


ETS/EMS user's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to exchange


own validated e-tickets to electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to exchange


own validated paper tickets to electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to exchange


own validated electronic documents to paper
documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs and travel agents are


allowed to void the exchange of ETS/EMS user's
electronic documents.

MESSAGE FUNCTION NOT SUPPORTED.

ETS/EMS user's ATO/CTOs and travel agents are


allowed to cancel the refund of ETS/EMS user's
electronic documents.

MESSAGE FUNCTION NOT SUPPORTED.

Update history of the coupons specified in association


request from DCS with information taken from the
Traveller Product segment. The e-ticket is validated by
the ETS/EMS user.

MESSAGE FUNCTION NOT SUPPORTED.

Update history of the coupons specified in


disassociation request from DCS with information taken
from the Traveller Product segment. The e-ticket is
validated by the ETS/EMS user.

MESSAGE FUNCTION NOT SUPPORTED.

Transactions For
ATO/CTO
Issue

Print

PRIN

(etkt)

Print Exchange

PEXC

(etkt)

Void

Refund

Exchange E To E

Exchange P To E

Exchange E To P

Void Of Exchange

Cancel Of Refund

VOID

REFU

EETE

EPTE

EETP

EMEC

EMRC

Transactions DCS
Associate

ASSO

(etkt)

Dissociate

DISS

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

33

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

Change Of Class

CCLA

Update history of the coupons specified in Change Of


Class request with information taken from the Traveller
Product segment (e-ticket is validated by the ETS/EMS
user).

MESSAGE FUNCTION NOT SUPPORTED.

(etkt)

Table: Options Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Issuance Comment

ICOM

Free text

Issuance comment is displayed when issuance is


successful.

Black List Verification

BVER

ETS checks with the Black List server whether the


requestor, who is identified by their IATA number, is
allowed to issue an electronic document (Agency
Unlocked).

ETS/EMS checks if the ETS/EMS user opted for the


PCC Set/Unset functionality by checking that the
SUPC switch is set to Y for the ETS/EMS user as a
VC.

ETS/EMS rejects the transaction as per the error:


BUSINESS INVALID FUNCTION.

ETS checks the passenger name when receiving an


exchange message.

NAME MISMATCH.

ETS/EMS returns the coupon matching search criteria


(Origin Airport, Destination Airport, Flight Date) in
List Display Response.

ETS/EMS includes in the reply only electronic


documents where at least one coupon has status O, A
or U.

The ETS/EMS user supports the function Change


Coupon Status.

MESSAGE FUNCTION NOT SUPPORTED.

The ETS/EMS user requires that ATO/CTOs include


all travel information in Force Coupon Status request
(to any status) on own validated e-tickets.

Issuance And Followup

PCC Set/Unset

Name Check On
Exchange For
ATO/CTO

SUPC

NCEA

(etkt)
List Display
Match TVL In List
Display

MTLD

(etkt)

Open Option
Supported In List
Display

AOIU

Change Of Status
Change Status

ACSS

(etkt)

All TVL Info


Mandatory In
TWA/FCS
(etkt)

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Switch Label

Indicator

Values

ETS/EMS Behaviour

At Least One TVL


Mandatory In
TWA/FCS

MTVL

The ETS/EMS user requires that ATO/CTOs include


at least one item of travel information in a Force
Coupon Status request (to any status) on own
validated e-tickets.

Usage details are updated in the Change of Status


(COS) envelope in history only.

Usage details are updated in the COS envelope in


history and in the e-ticket.

Method
1

The accounting airline code is the airline designator


code of the sender of the COS request to Final if the
final status is Flown. For all final status other than
Flown, the accounting airline code is the validating
airline.

Method
2

The accounting airline code is the airline designator


code of the sender of the COS request to any final
status

Synchronisation messages update e-ticket display and


history.

Synchronisation messages update only e-ticket


history.

If synchronisation message contains a FOID FF or CC


the e-ticket is updated with the new FOID.

None

The name change is never checked at the time of


exchange from ATO/CTO.

All

The name change is always checked at the time of


exchange from ATO/CTO.

Online

The name change is checked at the time of exchange


from ATO/CTO only in Online scenarios (same VC).

Interline

The name change is checked at the time of exchange


from ATO/CTO only in Interline scenarios (different
VC).

No fare
basis

ETS checks the passenger name change at exchange


time for all electronic documents, regardless of their
fare basis.

One or
more fare
bases

ETS checks the passenger name change at exchange


time for all electronic documents, except for those with
one of the fare bases listed.

No
RFISC

ETS checks the passenger name change at exchange


time for all RFISCs.

One or
more
RFISCs

ETS checks the passenger name change at exchange


time for all RFISCs except for those listed.

(etkt)

COS TVL In History


Only

CHIS

(etkt)

Method For SAC


Code

OSAC

(etkt)

Synchronisation
Update FQTV In
Ticket

UFQT

(etkt)

Update FOID In Ticket

UFET

(etkt)

Name Change Check


Settings
Name Change Check
For ACO/CTO

No Name Change
Check For Specific
ETKT Fare Basis

No Name Change
Check For Specific
EMD RFISC

CENA

NNCF

NNCE

2014 Amadeus s.a.s. - All Rights Reserved

35

Amadeus Ticketing Configuration Manager

Switch Label

User Guide

Indicator

Values

ETS/EMS Behaviour

CCCA

ETS checks the city code of the airport when


reassociation is requested.

ETS checks the boarding or deboarding point when


reassociation is requested.

Association
Check City Code At
Reassociation
(emd)

Table: Access Control Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Access Control Table

ACON

Not Used

At time of issue, ETS/EMS does not set the Nonendorsable Indicator. Display and Get Airport
Control requests from interline partners are granted.

EDIFACT

At time of issue, ETS/EMS checks the Fare Basis


table to set or not Non-endorsable Indicator. For
Display and Get Airport Control, applicable checks
are performed.

Not
Supported

Access Control Table for display is not activated.

Display

Access Control Table is activated to display


requests from other airlines.

ETS/EMS checks the Involuntary Reroute


Indicator to grant or deny the display.

ETS/EMS checks the Non-endorsable Indicator to


grant or deny the display.

ETS/EMS checks the Endorsement Waiver to grant


or deny the display.

When setting the Non-endorsable Indicator,


ETS/EMS ignores the tour code if it is a staff e-ticket,
provided the Access Control functionality is
activated for the VC.

Not
Supported

Access Control Table for airport control is not


activated.

Airport
Control

Access Control Table is activated for Airport


Control requests from other airlines.

ETS/EMS checks the Involuntary Reroute


Indicator to grant or deny Get Airport Control.

(etkt)

Display
Action Code

ACTD

(etkt)

Involuntary Indicator

AIND

(etkt)

Non Endorsable
Indicator

ANOD

(etkt)
Endorsement Waiver

EDOD

(etkt)

Check Tour Code


Check Tour Code For
Staff Tickets If
Access Control Table
Is Activated

STTC

Airport Control
Action Code

ACTY

(etkt)

Involuntary Indicator

AINY

(etkt)

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Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Non-endorsable
Indicator

ANOY

ETS/EMS checks the Non-endorsable Indicator to


grant or deny Get Airport Control.

ETS/EMS checks the Endorsement Waiver to grant


or deny Get Airport Control.

(etkt)
Endorsement Waiver

EDOY

(etkt)

Revalidation Preferences (RPREF)


Purpose of the Revalidation Preferences Rule Type
The Revalidation Preferences (RPREF) rule type consists of general settings.
(For Revalidation Preferences applying at coupon level, see Validating Carriers
Preferences In Interline Scenario (VCPI) on page 49.)
General settings define the types of revalidation allowed by the ETS/EMS user,
for example, ATO/CTOs allowed to revalidate with a change of fare basis.

Reference: Revalidation Preferences Fields


Table: General Settings Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Revalidation From
ATO/CTO On Charter

RACH

ATO/CTOs are allowed to revalidate with change


of fare basis.

INVALID FARE BASIS.

(etkt)

(If change of fare basis.)


Revalidation From T/A
On Charter

RTCH

(etkt)

Travel Agents are allowed to revalidate with


change of fare basis.

INVALID FARE BASIS.


(If change of fare basis.)

Revalidation With
Reroute Allowed

RRSR

Revalidation with reroute or change of class is


driven by Revalidation Rules for Routings and
Classes.

If the origin or destination airport changes and is


not in same city, revalidation is rejected with the
error message: INVALID CITY/AIRPORT.

Interline Revalidation Agreements are overridden


if MC is different from VC and OC is also VC.

NOT AUTHORISED.

(etkt)

Revalidation Of SelfOperated Flights

Restrict Revalidation
From T/A With Baggage
Change

RSOF

RTBA

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

(If change of baggage allowance.)


N

Travel Agents are allowed to revalidate with a


change of baggage allowance.

37

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

NVA-NVB Check At
Revalidation

CNBA

ETS/EMS checks that the new flight date fits in the


original NVA/NVB.

ETS/EMS rejects revalidation if the flight number


has changed while the flight date has not changed
and NVA is equal to NVB.

ETS/EMS checks the table of eligible flights for


revalidation.

ETS/EMS rejects revalidation if one of the


subsequent coupons does not have the status O,
A or I.

ETS/EMS ensures that a transfer point cannot be


turned into a stopover.

SSIM check is not done at revalidation.

(etkt)
Flight Number Check
When NVA=NVB At
Revalidation

CNBF

(etkt)
Flight Eligibility Check

RFLI

(etkt)

Out-of-sequence Check
At Revalidation

COOS

(etkt)

Connection Stopover
Check At Revalidation

STOR

(etkt)
SSIM Check Skipped
During Revalidation
(etkt)

SCSR

Validating Carriers Preferences In Online Scenario (VCPO)


Purpose of the Validating Carriers Preferences In Online Scenario
Rule Type
The Validating Carrier's Preferences In Online Scenario (VCPO) rule type defines
eligibility rules for the Online scenario.
VCPO applies when the ETS/EMS user is the electronic documents validating
carrier (VC). Otherwise, the rules are overridden by Interline rules.
VCPO is divided into the following parts:

Common Eligibility Rules.


Common Eligibility Rules are supported/mandatory elements in electronic
documents in the Online scenario regardless of the requestor. They include,
for example, Maximum Number Of Coupons.

Eligibility Rules For ATO-CTO.


Eligibility Rules For ATO/CTO are supported/mandatory elements in
electronic documents in the Online scenario when the requestor is an ATO or
CTO. They include, for example, the allowed fares.

Eligibility Rules For T/A.


Eligibility Rules For T/A are supported/mandatory elements in electronic
documents in the Online scenario when the requestor is a travel agent. They
include fares rules equivalent to ATO/CTO rules.

38

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Reference: Validating Carriers Preferences In Online Scenario Fields


Table: Common Eligibility Rules Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

INFA

The ETS/EMS user allows INFANT passenger type in an


Online scenario.

INVALID PASSENGER TYPE.

The ETS/EMS user allows UMINOR passenger type in an


Online scenario.

INVALID PASSENGER TYPE.

EMS users are allowed to issue EMDs with group


passenger type.

INVALID PASSENGER TYPE CODE.

The ETS/EMS user allows MILITARY passenger type in


an Online scenario.

INVALID PASSENGER TYPE.

Numeric

The ETS/EMS user accepts up to X passengers in the


request for issuing the e-ticket.

PAX Type
Infant

Unaccompanied
Minor

UMIN

(etkt)
PAX Group
Allowed

GROU

(emd)
Military

MILI

(etkt)

Maximum
Passenger

MPAX

Up to 99

(etkt)

If the maximum number of passengers is exceeded:


MAXIMUM TICKET LIMIT REACHED.

FOID Required
FOID CC

FOID CN

FOID DL

FOID NI

FOID PP

FOID ID

FCCR

FCNR

FDLR

FNIR

FPPR

FIDR

The ETS user requires an FOID CC (or at least one of


other required FOIDs) for the electronic document to be
issued in an Online scenario.

The ETS/EMS user requires a FOID CN (or at least one


of other required FOIDs) for the electronic document to
be issued in an Online scenario.

The ETS/EMS user requires a FOID DL (or at least one


of other required FOIDs) for the electronic document to
be issued in an Online scenario.

The ETS/EMS user requires a FOID NI (or at least one of


other required FOIDs) for the electronic document to be
issued in an Online scenario.

The ETS/EMS user requires a FOID PP (or at least one


of other required FOIDs) for the electronic document to
be issued in an Online scenario.

The ETS/EMS user requires a FOID ID (or at least one of


other required FOIDs) for the electronic document to be
issued in an Online scenario.

2014 Amadeus s.a.s. - All Rights Reserved

39

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

FOID FF

FFFR

The ETS/EMS user requires a FOID FF (or at least one of


other required FOIDs) for the electronic document to be
issued in an Online scenario.

For issuance and revalidation ETS/EMS checks that flight


number is not in the VC's Flight Exception table. This
check applies only if the VC uses the Board Point table
instead of the SSIM method.

Check the service preferences.

The ETS/EMS user allows to issue e-tickets without


RECLOC (NOPNR in RCI).

RECORD LOCATOR REQUIRED.

Reject ETKT issuance if first travelling date is not


provided at issuance time.

ETKT issuance allowed if first travelling date is not


provided at issuance time.

Select if issuance from Amadeus. Amadeus does not


check SSIM.

ETS/EMS validates the credit card number by a standard


modulus-ten check, except if the vendor code is BK.

Always

FQTV or FOID or FOP CC is mandatory if there is an


open segment in issuance request.

Never

FQTV or FOID or FOP CC is not mandatory if there is an


open segment in issuance request.

Not For
Staff Tkts

FQTV or FOID or FOP CC is not mandatory if there is an


open segment in issuance request for staff only.

The ETS/EMS user (as MC) allows open segments.

NOT AUTHORISED.

The ETS/EMS user allows conjunctive e-tickets in an


Online scenario.

MAXIMUM TICKET LIMIT REACHED.

Issuance
Check Flight
Exception Table

FEXC

(etkt)

Check Service
Preferences

SVPC

(emd)
TY Mode

ATYM

(etkt)

First Departure
Date Mandatory

FDDM

(etkt)

Bypass SSIM
Checks For Doc
Issued From 1A
RES

BSCA

(etkt)
FOID Checks
FOID CC Number
Verif

FOID Mandatory
At Ticket
Issuance With
Open Segment

FCCV

FFTM

Coupons
Open Segments

OLEG

(etkt)
Conjunctive
Tickets
(etkt)

40

CONJ

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Max Number Of
Coupons

MCON

Not
Supported

The ETS/EMS user does not allow conjunctive e-tickets


in an Online scenario.

8 Coupons

The ETS/EMS user allows up to 8 coupons in an Online


scenario.

12
Coupons

The ETS/EMS user allows up to 12 coupons in an Online


scenario.

16
Coupons

The ETS/EMS user allows up to 16 coupons in an Online


scenario.

24
Coupons

The ETS/EMS user allows up to 24 coupons in an Online


scenario.

28
Coupons

The ETS/EMS user allows up to 28 coupons in an Online


scenario.

No
Restriction

The ETS/EMS user does not restrict the number of


coupons in an Online scenario.

The ETS/EMS user allows charter fares to ATO/CTOs


and travel agents (T/As) in an Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows the FOP Government


Request in an Online scenario.

FORM OF PAYMENT INVALID FOR ETICKET.

The ETS/EMS user allows the FOP Special


Government Request in an Online scenario.

FORM OF PAYMENT INVALID FOR ETICKET.

ETS/EMS checks VC's preferences about FQTV check


even if issuance comes from 1A.

EMS checks that the FQTV number is validated at EMD


issuance time.

NOCHECK

FQTV verification is not performed.

ISCHECK

FQTV verification is performed. If an error is returned,


FQTV is removed.

DOCHECK

FQTV verification is performed. If an error is returned,


issuance is rejected:

(etkt)

Fares
Charter Fare for
ATO-CTO and
T/A

CFAR

Form Of
Payment
FOP GTR

FOP SGR

FGTR

FSGR

FQTV
Verification
Force FOID FF
Check For 1A

FQTV Validation

FF1A

FQVA

(emd)

FQTV Check

FVER

(etkt)

INVALID FREQUENT TRAVELER NUMBER.


EMD Light
Interline
Allow EMD On
Own Operated
CPN

EOOC

If the EMD-A VC is also the e-ticket OC, then Light


Interline is possible with the e-ticket VC.

2014 Amadeus s.a.s. - All Rights Reserved

41

Amadeus Ticketing Configuration Manager

User Guide

Table: Eligibility Rules For ATO-CTO Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Nego/Net Remit
Fare

NREM

The ETS/EMS user allows negotiated/net remit fares to


ATO/CTOs in an Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows IT fares to ATO/CTOs in an Online


scenario.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows BT fares to ATO/CTOs in an Online


scenario.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows bulk fares to ATO/CTOs in an


Online scenario.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows free fares to ATO/CTOs in an


Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows award fares to ATO/CTOs in an


Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows no fare to ATO/CTOs in an Online


scenario.

MISSING OR INVALID MONETARY INFORMATION.

RECORD LOCATOR REQUIRED.

IT Fare

BT Fare

Bulk Fare

Free Fare

Award Fare

IFAR

BFAR

BULK

FREE

AFAR

(etkt)

No Fare

RECLOC
Required

Eligibility Test

NFAR

RLOC

(If no RECLOC in the request for issuing the document neither GDS nor airline RECLOC.)

ELIT

The ETS/EMS user allows ATO/CTOs to issue electronic


documents without any RECLOC.

ATO/CTOs are allowed to test electronic documents eligibility


with management entry.

MESSAGE FUNCTION NOT SUPPORTED.

Table: Eligibility Rules For T/A


Switch Label

Indicator

Values

ETS/EMS Behaviour

Nego/Net
Remit Fare

NRET

The ETS/EMS user allows negotiated/net remit fares to travel


agents (T/As) in an Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows IT fares to T/As in an Online scenario.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows no fare to T/As in an Online scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows bulk fares to T/As in an Online


scenario.

BULK FARES NOT SUPPORTED.

IT Fare

BT Fare

Bulk Fare

42

IFAT

BFAT

BULT

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Free Fare

FRET

The ETS/EMS user allows free fares to T/As in an Online


scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows award fares to T/As in an Online


scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows BT fares to T/As in an Online


scenario.

BULK FARES NOT SUPPORTED.

RECORD LOCATOR REQUIRED.

Award Fare

AFTA

(etkt)

No Fare

NFAT

RECLOC
Required

RLTA

(If no RECLOC in the request for issuing the electronic


document - neither GDS nor airline RECLOC).
N

The ETS/EMS user allows T/As to issue electronic documents


without any RECLOC.

Interline Rule Types


Who Is Concerned by Interline Rule Types?
Interline rules types are defined between two airlines.

Display Rights Of Carrier One On Carrier Two Documents


(DRCC)
Purpose of the Display Rights Of Carrier One On Carrier Two
Documents Rule Type
The Display Rights Of Carrier One On Carrier Two Documents (DRCC) rule type
applies when an ETS/EMS user receives a Display request from either:

An ATO/CTO or its DCS on the documents of another airline.


Or:

Another Electronic Documents Server on its own validated documents.

At least one of the carriers (Carrier 1 or Carrier 2) is ETS/EMS hosted. Two rules
are defined between an ETS/EMS-hosted carrier and each of its partners:

Carrier 1 is the hosted carrier. Carrier 2 is the partner and validating carrier.

Carrier 1 is the partner. Carrier 2 is the hosted carrier and validating carrier.

2014 Amadeus s.a.s. - All Rights Reserved

43

Amadeus Ticketing Configuration Manager

User Guide

Reference: Display Rights Of Carrier One On Carrier Two Documents


Fields
Table: Display Rights Of Carrier One (C1) On Carrier Two (C2) Documents
Switch Label

Indicator

Values

ETS/EMS Behaviour

VDIS

Display by e-ticket number from C1's ATO/CTOs and DCS


is forwarded to C2's e-ticket server. Display (regardless of
the search argument) from C1's e-ticket server is not
rejected by C2's e-ticket server.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to perform


extended display on e-tickets validated by the Interline
partner. ETS/EMS returns a normal display.

NOT AUTHORISED.

In case of list display from C1, e-tickets where C1 is neither


MC nor OC of a coupon are removed from C2 reply.

The ETS user allows its partner to perform a list display by


FOID. The request is identified and processed as a DCS
request.

Display by FOID from C1's ATO/CTOs and DCS is


forwarded to C2's e-ticket server. Display by FOID from C1
e-ticket server is not rejected by C2's e-ticket server.

SEARCH CRITERIA NOT SUPPORTED.

Display by frequent traveller number from C1's ATO/CTOs


and DCS is forwarded to C2's e-ticket server. Display by
frequent traveller number from C1's e-ticket server is not
rejected by C2's e-ticket server.

SEARCH CRITERIA NOT SUPPORTED.

Display by FOP CC from ETS/EMS user's ATO/CTOs and


DCS is forwarded to the partner's e-ticket server. Display by
FOP CC from C1's e-ticket server is not rejected by C2's eticket server.

SEARCH CRITERIA NOT SUPPORTED.

Display by travel details from C1's ATO/CTOs and DCS is


forwarded to C2's e-ticket server. Display by travel details
from C1's e-ticket server is not rejected by C2's e-ticket
server.

SEARCH CRITERIA NOT SUPPORTED.

Display by phone number from C1's ATO/CTOs and DCS is


forwarded to C2's e-ticket server. Display by phone number
from C1's e-ticket server is not rejected by C2's e-ticket
server.

SEARCH CRITERIA NOT SUPPORTED.

Rule Content
Display

Extended Display

Online Ticket
Filter

Display As DCS

VEDI

VOTF

SDCS

Search Criteria
Display By FOID

Display By FQTV

Display By FOP

Display By
Traveller Details

Display By Phone

44

VDFD

VDFQ

VDFO

VDTR

VDPH

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Display By Email

VDEA

EMS allows the EMD display by email in an Interline


scenario.

Display by confirmation number from ETS/EMS user's


ATO/CTOs and DCS is forwarded to partner's e-ticket
server. Display by confirmation number from ETS user is
not rejected by partner's e-ticket server.

SEARCH CRITERIA NOT SUPPORTED.

Display by flight from ETS/EMS user's ATO/CTOs and DCS


is forwarded to the partner's e-ticket server. Display by flight
from ETS/EMS user is not rejected by the partner's e-ticket
server.

SEARCH CRITERIA NOT SUPPORTED.

(emd)

Display By
Confirmation
Number

VDCN

(etkt)

Display By Flight

VDFL

Hosted-Carrier Settings Applying To Partners Documents


(HCSP)
Purpose of the Hosted-Carrier Settings Applying To Partners
Documents Rule Type
The Hosted-Carriers Settings Applying To Partners Documents (HCSP) rule type
is used when the EMS user receiving the request is not the document VC. The
Interline partner is the VC. The ETS/EMS user has a copy of the document as
they are the OC.
HCSP is divided into the following parts:

Transactions On Partners Documents.


Transactions On Partners Documents are settings to allow/deny
operations on other airlines documents. For example, Refund.

Force Coupon Status For ATO/CTO.


Force Coupon Status For ATO/CTO indicates which FCSs the ETS/EMS
user allows on temporary copies of a partners documents.

Force Coupon Status For Control Desks.


Force Coupon Status for Control Desks indicates which FCSs the
ETS/EMS user allows on temporary copies of a partners documents.

Automated Return.
These settings control Auto Return when the partner is VC.

2014 Amadeus s.a.s. - All Rights Reserved

45

Amadeus Ticketing Configuration Manager

User Guide

Reference: Hosted-Carrier Settings Applying To Partners


Documents Fields
Table: Transactions On Partner's Documents Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Display

IDIS

As VC, the partner is allowed to display ETS/EMS


user's temporary copy.

NOT AUTHORISED.

The ETS/EMS user is allowed to print e-tickets


validated by the Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to print exchange etickets validated by the Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to void electronic


documents validated by the Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to refund electronic


documents validated by the Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to force the status of


coupons belonging to electronic documents
validated by the Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange


electronic documents validated by the Interline
partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange paper


tickets validated by the Interline partner to electronic
documents .

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange


electronic documents validated by the Interline
partner to paper tickets.

NOT AUTHORISED.

Temporary copies are purged, but not inserted in the


Purge File.

Print

VPRI

(etkt)

Print Exchange

VPEX

(etkt)

Void

Refund

Force Coupon Status

Exchange E To E

Exchange P To E

Exchange E To P

Purge Temporary Copies

46

VVOI

VREF

VFCS

VETE

VPTE

VETP

GPTC

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Table: Force Coupon Status For ATO/CTO Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS ATO/CTO

VCFA

ETS/EMS checks which FCSs are allowed to


ETS/EMS user's ATO/CTO on the Interline partner's
electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Airport Control to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Check-in to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Irregular Operations to Flown
on the Interline partner's e-tickets.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Boarded to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Open to Flown on the Interline
partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Airport Control to FIM on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Check-in to FIM on the Interline
partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Irregular Operations to FIM on
the Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Boarded to FIM on the Interline
partner's electronic documents .

NOT AUTHORISED.

ETS/EMS user's ATO/CTOs are allowed to force


coupon status from Open to FIM on the Interline
partner's electronic documents.

NOT AUTHORISED.

Airport Control To Flown

Check-in To Flown

Irregular Operations To
Flown

Boarded To Flown

Open To Flown

Airport Control To FIM

Check-in To FIM

Irregular Operations To
FIM

Boarded To FIM

Open To FIM

PAAF

PACF

PAIF

PALF

PAOF

PAAG

PACG

PAIG

PALG

PAOG

2014 Amadeus s.a.s. - All Rights Reserved

47

Amadeus Ticketing Configuration Manager

User Guide

Table: Force Coupon Status For Control Desks Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS Control Desks

VCFC

ETS/EMS checks which FCSs are allowed to


ETS/EMS user's control desks on the Interline
partner's electronic documents.

All FCSs are allowed to ETS/EMS user's control


desks on the Interline partner's electronic
documents.

ETS/EMS user's control desks are allowed to force


coupon status from Airport Control to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Check-in to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Irregular Operations to Flown
on the Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Boarded to Flown on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Open to Flown on the Interline
partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Airport Control to FIM on the
Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Check-in to FIM on the Interline
partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Irregular Operations to FIM on
the Interline partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Boarded to FIM on the Interline
partner's electronic documents.

NOT AUTHORISED.

ETS/EMS user's control desks are allowed to force


coupon status from Open to FIM on the Interline
partner's electronic documents.

NOT AUTHORISED.

Airport Control To Flown

Check-in To Flown

Irregular Operations To
Flown

Boarded To Flown

Open To Flown

Airport Control To FIM

Check-in To FIM

Irregular Operations To
FIM

Boarded To FIM

Open To FIM

48

PCAF

PCCF

PCIF

PCLF

PCOF

PCAG

PCCG

PCIG

PCLG

PCOG

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Table: Automated Return Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Suspend Auto Return

SPAT

Auto Return is suspended when the partner is the


VC.

Numeric

Auto Return Hours To Wait specified if GHCS are


overridden when the partner is the VC.

Auto Return Hours To


Wait

ATHV

Validating Carriers Preferences In Interline Scenario (VCPI)


Purpose of the Validating Carriers Preferences In Interline Scenario
Rule Type
The Validating Carrier's Preferences In Interline Scenario (VCPI) rule type
defines Interline agreements between the ETS/EMS user and a partner. The
Interline partner is extracted from the traveller information of the considered
coupon or is the requestor of the transaction.
The VCPI rule type is divided into the following parts:

General Agreements.
General Agreements control some processes and transactions when the
ETS/EMS user is the VC and the interline partner is the MC or the OC. Some
settings apply to both, others to only one. They include, for example, the UAC
Period.

Eligibility Rules.
Eligibility Rules are supported/mandatory elements in electronic documents.
They correspond to Interline agreements between the ETS/EMS user and the
partner participating in the processed coupon.
For example, allowed fares in Interline scenarios are driven by settings in this
part.

Transactions On Partners Flights.


Transactions On Partners Flights are the transactions allowed on the
ETS/EMS user's documents including a coupon marketed by an Interline
partner. For example, Void.

Automated Recall.
These settings control Auto Recall when the partner has control.

2014 Amadeus s.a.s. - All Rights Reserved

49

Amadeus Ticketing Configuration Manager

User Guide

Reference: Validating Carriers Preferences In Interline Scenario


Fields
Table: General Agreements Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

GAGN

Interline

ETS/EMS user (as VC) has an Interline agreement with


its partner (as the MC or the OC).

Participating

Partner is hosted by ETS/EMS user.

Pseudoparticipating

ETS/EMS user is a participating carrier of the partner.

The ETS/EMS user allows ATO/CTOs of Interline


partner to issue its e-tickets. The request targets directly
the ETS/EMS user.

NOT AUTHORISED.

The ETS/EMS user allows ATO/CTOs of Interline


partner to revalidate its e-tickets. The request targets
directly the ETS/EMS user.

NOT AUTHORISED.

NOT AUTHORISED.

The ETS/EMS user allows issuance of electronic


documents containing coupons marketed by the
Interline partner and operated by itself.

REVALIDATION REQUEST DENIED.

The ETS/EMS user allows revalidation to a new coupon


operated or marketed by the Interline partner.

The ETS user allows revalidation to a new coupon


operated or marketed by the Interline partner for
voluntary revalidation requests only.

REVALIDATION REQUEST DENIED.

The ETS/EMS user does not send UAC to Interline


partner when it is the OC and not the MC (UAC is sent
to the MC).

Agreement
Agreement
Nature

Transactions
By Partner's
ATO-CTO
Issue By
Partner's ATOCTO

Revalidation
By Partner's
ATO-CTO

VISS

VREV

Restricted
Transactions
Issuance
Restricted

GRES

Revalidation
Restricted

GRVR

Revalidation
Restricted For
Voluntary Case

RRVC

UAC
Send UAC To
Operating

50

GFUP

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

UAC Period

GIDC

Never

For ETS/EMS user's electronic documents containing a


coupon that is operated by the Interline partner,
ETS/EMS never sends an unsolicited airport control
(UAC) message to this partner.

In The 24h
Issue Window

For ETS/EMS user's electronic documents containing a


coupon that is operated by the Interline partner and
issued less than 24h before the flight departure,
ETS/EMS sends an UAC message to this partner.

In The 48h
Issue Window

For ETS/EMS user's electronic documents containing a


coupon that is operated by the Interline partner and
issued less than 48h before the flight departure,
ETS/EMS sends an UAC message to this partner.

In The 72h
Issue Window

For ETS/EMS user's electronic documents containing a


coupon that is operated by the Interline partner and
issued less than 72h before the flight departure,
ETS/EMS sends an UAC message to this partner.

Immediately

For ETS/EMS user's electronic documents containing a


coupon that is operated by the Interline partner and
issued immediately before the flight departure,
ETS/EMS immediately sends an UAC message to this
partner.

Table: Eligibility Rules Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

GINF

The ETS/EMS user allows INFANT passenger type in


an Interline scenario. The rule applies to ATO/CTOs
and travel agencies (T/As).

INVALID PASSENGER TYPE.

The ETS/EMS user allows UMINOR passenger type in


an Interline scenario. The rule applies to ATO/CTOs
and T/As.

INVALID PASSENGER TYPE.

The ETS/EMS user allows MILITARY passenger type


in an Interline scenario. The rule applies to ATO/CTOs
and T/As.

INVALID PASSENGER TYPE.

The EMS users are allowed to issue EMD with group


passenger type in an Interline scenario.

The ETS/EMS user requires a FOID FF (or at least


one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

PAX Type
Infant

Unaccompanie
d Minor

Military

PAX Group

GUMI

GMIL

IGRO

(emd)

Required FOID
FOID FF

GFFR

2014 Amadeus s.a.s. - All Rights Reserved

51

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

FOID CC

GCCR

The ETS/EMS user requires a FOID CC (or at least


one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

The ETS/EMS user requires a FOID CN (or at least


one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

The ETS/EMS user requires a FOID DL (or at least


one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

The ETS/EMS user requires a FOID NI (or at least one


of other required FOIDs) for the electronic document
to be issued in an Interline scenario. The rule applies
to ATO/CTOs and T/As.

The ETS/EMS user requires a FOID PP (or at least


one of other required FOIDs) for the electronic
document to be issued in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

The ETS/EMS user requires a FOID ID (or at least one


of other required FOIDs) for the electronic document
to be issued in an Interline scenario. The rule applies
to ATO/CTOs and T/As.

Not Supported

The ETS/EMS user does not allow conjunctive etickets in an Interline scenario.

8 Coupons

The ETS/EMS user allows up to 8 coupons in an


Interline scenario.

12 Coupons

The ETS/EMS user allows up to 12 coupons in an


Interline scenario.

16 Coupons

The ETS/EMS user allows up to 16 coupons in an


Interline scenario.

24 Coupons

The ETS/EMS user allows up to 24 coupons in an


Interline scenario.

28 Coupons

The ETS/EMS user allows up to 28 coupons in an


Interline scenario.

No Restriction

The ETS/EMS user does not restrict the number of


coupons in an Interline scenario.

The ETS/EMS user allows Open Segments in an


Interline scenario. The rule applies to ATO/CTOs and
T/As.

NOT AUTHORISED.

FOID CN

FOID DL

FOID NI

FOID PP

FOID ID

GCNR

GDLR

GNIR

GPPR

GIDR

Coupons
Max Number Of
Coupons

Open Segments

52

GMCO

GOPE

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Conjunctive
Tickets

GCON

The ETS/EMS user allows conjunctive e-tickets with


Interline partner acting as the OC.

MAXIMUM TICKET LIMIT REACHED.

The ETS/EMS user allows codeshare with Interline


partner acting as the MC.

NOT AUTHORISED.

The ETS/EMS user allows charter fares in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows negotiated/net remit fares


in an Interline scenario.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows bulk fares in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows IT fares in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows BT fares in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

BULK FARES NOT SUPPORTED.

The ETS/EMS user allows free fares in an Interline


scenario. The rule applies to ATO/CTO and T/A.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows no fare in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows award fares in an Interline


scenario. The rule applies to ATO/CTOs and T/As.

MISSING OR INVALID MONETARY INFORMATION.

The ETS/EMS user allows the FOP Government


Request in an Interline scenario. The rule applies to
ATO/CTOs and T/As.

FORM OF PAYMENT INVALID FOR ETICKET.

The ETS/EMS user allows the FOP Special


Government Request in an Interline scenario. The
rule applies to ATO/CTOs and T/As.

FORM OF PAYMENT INVALID FOR ETICKET.

Code Share
Allowed

GCOS

Fares
Charter Fare

Nego/Net Remit
Fare

Bulk Fare

IT Fare

BT Fare

Free Fare

No Fare

Award Fare

GCHA

GNET

GBUL

GITF

GBTF

GFRE

GNOF

GAWF

Form of
Payment
FOP GTR

FOP SGR

GGTR

GSGR

2014 Amadeus s.a.s. - All Rights Reserved

53

Amadeus Ticketing Configuration Manager

User Guide

Table: Transactions On Partner Flights Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Issue

IISS

The ETS/EMS user is allowed to issue e-tickets including


flights marketed by the interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to print e-tickets including


flights marketed by Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to print exchange coupons


marketed by Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to void e-tickets including


flights marketed by Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to refund e-tickets


including flights marketed by Interline partner.

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange own validated


e-tickets including flights marketed by Interline partner to
e-tickets.

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange coupons


having status P (own validated ticket) and marketed by
Interline partner to e-tickets.

NOT AUTHORISED.

The ETS/EMS user is allowed to exchange own validated


e-tickets including flights marketed by Interline partner to
paper tickets.

NOT AUTHORISED.

The ETS/EMS user is allowed to revalidate to new


coupons marketed by Interline partner.

NOT AUTHORISED.

Print

Print Exchange

IPRI

IPEX

(etkt)

Void

Refund

Exchange E To E

Exchange P To E

Exchange E To P

Revalidation

IVOI

IREF

IETE

IPTE

IETP

IREV

Table: Automated Recall Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Auto Recall Hours


To Wait

ARHV

Numeric

Auto Recall Hours To Wait specified in GHCS are


overridden when the partner has control.

Suspend Auto
Recall

SPAR

Auto Recall is suspended when partner has control.

54

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Distribution Rule Types


Select a Topic

Purpose of the Online GDS Agreements Rule Type below.

Reference: Online GDS Agreements Fields below.

Online GDS Agreements (OAHC)

Purpose of the Online GDS Agreements Rule Type


The Online GDS Agreements (OAHC) rule type defines transactions allowed to
travel agents per country and GDS.
For example, OAHC allows a travel agent to void an e-ticket for a given GDS in a
given country.

Reference: Online GDS Agreements Fields


Table: Transactions Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Issue

SISS

Travel agents are allowed to issue ETS/EMS


user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to print ETS/EMS


user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to display ETS/EMS


user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to void ETS/EMS


user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to refund ETS/EMS


user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to exchange


ETS/EMS user's e-tickets.

NOT AUTHORISED.

Travel agents are allowed to revalidate


ETS/EMS user's e-tickets.

NOT AUTHORISED.

Print

SPRI

(etkt)

Display

Void

Refund

Exchange

Revalidation

SDIS

SVOI

SREF

SEXC

SREV

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

55

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

FOID Mandatory

SFOM

Issuance request from travel agents must


contain an FOID.
Otherwise: MISSING OR INVALID AIRPORT
CHECK-IN IDENTIFICATION.

Allow Manual Association


And Dis-association Of EMD

AATD

(emd)
Name Change Check On
Exchange For T/A

CENT

Travel agents are allowed to manually


associate or dis-associate EMD-A to ETKT.

NOT AUTHORISED.

None

ETS does not check passenger name when


receiving an exchange message.

All

ETS always checks passenger name when


receiving an exchange message.

Online

ETS checks passenger name when receiving


an exchange message only in Online
scenarios (same VC).

Interline

ETS checks passenger name when receiving


an exchange message only in Interline
scenarios (different VC).

Ground Handling Rule Types


Ground Handled Board Points (GHB)
Purpose of the Ground Handled Board Points Rule Type
The Ground Handled Board Points (GHB) rule type is a list of board points at
which the ETS/EMS user (as operating carrier) is ground handled. A ground
handler (GH) is associated to each board point.
Note:

Adding ground handled board points to this list is necessary but it does
not mean that the link is implemented and operational. You must create
and assign a CR to Amadeus to ensure that the agreement with a
specific GH is already implemented and activated. In this section, you
can only add, delete and update a board point for an existing GH.

Reference: Ground Handled Board Points Fields


Switch Label

Indicator

Values

ETS/EMS Behaviour

Board Point

EBGH1

Two or three
letters and
numbers.

When the ETS/EMS user is the OC, flights


departing from the given board point are
ground handled.

EBGH2

Two or three
letters and
numbers.

When the ETS/EMS user is the OC, flights


departing from the given board point are
ground handled by the specified GH.

(etkt)
Ground Handler
(etkt)

56

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Ground Handled Settings for Hosted Carrier (GHS)


Purpose of the Ground Handled Settings for Hosted-Carrier Rule
Type
The Ground Handled Settings for Hosted Carriers (GHS) rule type contains
settings related to existing agreements already implemented between the hosted
carrier as the operating carrier (OC) and a ground handler (GH).
GHS is, for example, used to set the UAC sent by the OC to the GH.
For a list of GH codes and names, see Ground Handler Codes on page 67.

Reference: Ground Handled Settings for Hosted-Carrier Fields


Switch Label

Indicator

Values

ETS/EMS Behaviour

Send UAC To Ground


Handler

GHDD

An unsolicited airport control (UAC) message is


sent to the GH.

Interactive
Method

The GH never stores the e-ticket copy.

Control
Method

The GH stores the e-ticket copy received in UAC


or GAC reply.

Never

For a coupon operated by the ETS/EMS user


and ground handled by the ground handling
partner, ETS/EMS never sends an UAC
message to this partner.

In The 24h
Issue Window

For a coupon operated by the ETS/EMS user


that has been issued less than 24h before the
flight departure and ground handled by the
ground handling partner, ETS/EMS sends an
UAC message to this partner.

In The 48h
Issue Window

For a coupon operated by the ETS/EMS user


that has been issued less than 48h before the
flight departure and ground handled by the
ground handling partner, ETS/EMS sends an
UAC message to this partner.

In The 72h
Issue Window

For a coupon operated by the ETS/EMS user


that has been issued less than 72h before the
flight departure, and ground handled by the
ground handling partner, ETS/EMS sends an
UAC message to this partner.

Immediately

For a coupon operated by the ETS/EMS user


and issued immediately before the flight
departure, and ground handled by the ground
handling partner, ETS/EMS immediately sends
an UAC message to this partner after issuance.

(etkt)
Download Method

DMGO

(etkt)

UAC Period

GHUA

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

57

Amadeus Ticketing Configuration Manager

User Guide

Ground Handler Settings for Hosted Carrier (GHRS)


Purpose of the Ground Handler Settings for Hosted Carrier Rule
Type
The Ground Handler Settings for Hosted Carriers (GHRS) rule type contains
allowed and denied transactions on coupons operated by a partner and ground
handled by the ETS/EMS user.
GHRS is divided into the following parts:

What FCS The GHer's Control Desk Can Do On OCs Coupons.


These are Force Coupon Status (FCS) operations allowed to the ETS/EMS
user's control desks when the ETS/EMS user is the ground handler (GH) of
the carrier operating the coupon. Only the GH's copies are updated.

What FCS The GHer's ACO-CTO Can Do On OC's Coupons.


These are FCS operations allowed to the ETS/EMS user's ATO/CTOs when
the ETS/EMS user is the GH of the carrier operating the coupon.

Automated Return.
These settings control Auto Return when the partner is the operating carrier
(OC).

Reference: Ground Handler Settings for Hosted Carrier Fields


Table: What FCS The GHer's Control Desk Can Do On OCs Coupons Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS For Control


Desk

CCTR

ETS/EMS allows all Force Coupon Statuses (FCSs)


on the OC's coupons on ground handling temporary
copies.

ETS/EMS checks the table of FCSs allowed to control


desks on ground handling temporary copies.

Ground handler (GH)'s control desks are allowed to


FCS from O to C.

NOT AUTHORISED.

GH's control desks are allowed to FCS from O to L.

NOT AUTHORISED.

GH's control desks are allowed to FCS from O to I.

NOT AUTHORISED.

GH's control desks are allowed to FCS from O to F.

NOT AUTHORISED.

GH's control desks are allowed to FCS from O to G.

NOT AUTHORISED.

GH's control desks are allowed to FCS from A to O.

NOT AUTHORISED.

GH's control desks are allowed to FCS from A to C.

NOT AUTHORISED.

(etkt)

Open - Check-in

SCOC

(etkt)

Open - Boarded

SCOL

(etkt)
Open - Irregular
Operation

SCOI

(etkt)
Open - Flown

SCOF

(etkt)
Open - FIM

SCOG

(etkt)
Airport Control - Open

SCAO

(etkt)
Airport Control - Checkin
(etkt)
58

SCAC

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Airport Control Boarded

SCAL

GH's control desks are allowed to FCS from A to L.

NOT AUTHORISED.

GH's control desks are allowed to FCS from A to I.

NOT AUTHORISED.

GH's control desks are allowed to FCS from A to F.

NOT AUTHORISED.

GH's control desks are allowed to FCS from A to G.

NOT AUTHORISED.

GH's control desks are allowed to FCS from C to O.

NOT AUTHORISED.

GH's control desks are allowed to FCS from C to L.

NOT AUTHORISED.

GH's control desks are allowed to FCS from C to I.

NOT AUTHORISED.

GH's control desks are allowed to FCS from C to F.

NOT AUTHORISED.

GH's control desks are allowed to FCS from C to G.

NOT AUTHORISED.

GH's control desks are allowed to FCS from L to O.

NOT AUTHORISED.

GH's control desks are allowed to FCS from L to C.

NOT AUTHORISED.

GH's control desks are allowed to FCS from L to I.

NOT AUTHORISED.

GH's control desks are allowed to FCS from L to F.

NOT AUTHORISED.

GH's control desks are allowed to FCS from L to G.

NOT AUTHORISED.

GH's control desks are allowed to FCS from I to O.

NOT AUTHORISED.

GH's control desks are allowed to FCS from I to C.

NOT AUTHORISED.

GH's control desks are allowed to FCS from I to L.

NOT AUTHORISED.

(etkt)
Airport Control Irregular Operation

SCAI

(etkt)
Airport Control - Flown

SCAF

(etkt)
Airport Control - FIM

SCAG

(etkt)
Check-in - Open

SCCO

(etkt)
Check-in - Boarded

SCCL

(etkt)
Check-in - Irregular
Operation

SCCI

(etkt)
Check-in - Flown

SCCF

(etkt)
Check-in - FIM

SCCG

(etkt)
Boarded - Open

SCLO

(etkt)
Boarded - Check-in

SCLC

(etkt)
Boarded - Irregular
Operation

SCLI

(etkt)
Boarded - Flown

SCLF

(etkt)
Boarded - FIM

SCLG

(etkt)
Irregular Operation Open

SCIO

(etkt)
Irregular Operation Check-in

SCIC

(etkt)
Irregular Operation Boarded

SCIL

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

59

Amadeus Ticketing Configuration Manager

User Guide

Switch Label

Indicator

Values

ETS/EMS Behaviour

Irregular Operation Flown

SCIF

GH's control desks are allowed to FCS from I to F.

NOT AUTHORISED.

GH's control desks are allowed to FCS from I to G.

NOT AUTHORISED.

(etkt)
Irregular Operation FIM

SCIG

(etkt)

Table: What FCS The GHer's ACO-CTO Can Do On OC's Coupons Tab
Switch Label

Indicator

Values

ETS/EMS Behaviour

Check FCS For ATO/CTO

CATO

ETS/EMS checks the table of Force Coupon


Statuses (FCSs) allowed to ATO/CTOs on ground
handling temporary copies.

NOT AUTHORISED.

SAOC

GH's ATO/CTOs are allowed to FCS from O to C.

SAOL

GH's ATO/CTOs are allowed to FCS from O to L.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from O to I.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from O to F.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from O to G.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to O.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to C.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to L.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to I.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to F.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from A to G.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from C to O.

NOT AUTHORISED.

(etkt)

Open - Check-in
(etkt)
Open - Boarded
(etkt)
Open - Irregular
Operation

SAOI

(etkt)
Open - Flown

SAOF

(etkt)
Open - FIM

SAOG

(etkt)
Airport Control - Open

SAAO

(etkt)
Airport Control - Checkin

SAAC

(etkt)
Airport Control - Boarded

SAAL

(etkt)
Airport Control - Irregular
Operation

SAAI

(etkt)
Airport Control - Flown

SAAF

(etkt)
Airport Control - FIM

SAAG

(etkt)
Check-in - Open
(etkt)

60

SACO

Edition 1.0

Chapter 4 Ticketing Configuration Manager Business Rules Reference

Switch Label

Indicator

Values

ETS/EMS Behaviour

Check-in - Boarded

SACL

GH's ATO/CTOs are allowed to FCS from C to L.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from C to I.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from C to F.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from C to G.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from L to O.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from L to C.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from L to I.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from L to F.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from L to G.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from I to O.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from I to C.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from I to L.

NOT AUTHORISED.

GHer's ATO/CTOs are allowed to FCS from I to F.

NOT AUTHORISED.

GH's ATO/CTOs are allowed to FCS from I to G.

NOT AUTHORISED.

(etkt)
Check-in - Irregular
Operation

SACI

(etkt)
Check-in - Flown

SACF

(etkt)
Check-in - FIM

SACG

(etkt)
Boarded - Open

SALO

(etkt)
Boarded - Check-in

SALC

(etkt)
Boarded - Irregular
Operation

SALI

(etkt)
Boarded - Flown

SALF

(etkt)
Boarded - FIM

SALG

(etkt)
Irregular Operation Open

SAIO

(etkt)
Irregular Operation Check-in

SAIC

(etkt)
Irregular Operation Boarded

SAIL

(etkt)
Irregular Operation Flown

SAIF

(etkt)
Irregular Operation - FIM

SAIG

(etkt)

Table: Automated Return Tab


Switch Label

Indicator

Values

ETS/EMS Behaviour

Auto Return Hours To


Wait

ATHV

Numeric

Auto Return Hours To Wait specified in GHCS

are overridden when the partner is the OC.

(etkt)

2014 Amadeus s.a.s. - All Rights Reserved

61

Glossary

ACDEFGIMNOPRSTUV
A
AAA

Agent assembly area.

AMID

Amadeus identifier.

ATO

Airport Ticket Office.

C
CC

Credit card.

CN

Confirmation Number.

COS

Change of Status.

CTO

City Ticket Office. A retail outlet owned and operated by an airline to


sell airlines tickets.

D
DB

Database. An ETS/EMS user's e-tickets DB stores the e-tickets


validated by the ETS/EMS user or available as temporary copies.

DCS

Departure Control System.

DL

Driver's license.

E
EDIFACT

Electronic Data Interchange For Administration, Commerce and


Transport is the international electronic data interchange (EDI)
standard developed under the United Nations. The EDIFACT standard
provides:

A set of syntax rules to structure data.

An interactive exchange protocol (I-EDI).

Standard messages which allow multi-country and multi-industry


exchange.

Electronic
documents

E-tickets and EMDs.

EMCO

Electronic Miscellaneous Change Order. A general purpose voucher


for services.

EMD

Electronic Miscellaneous Document.

EMS

Amadeus Electronic Miscellaneous Documents Server.

2014 Amadeus s.a.s. - All Rights Reserved

63

Amadeus Ticketing Configuration Manager

User Guide

ETS

Amadeus Electronic Ticketing Server.

ETS/EMS

Amadeus ETS and/or EMS hosted airlines.

F
FCS

Force Coupon Status.

FF

Frequent Flyer.

FIM

Flight interruption manifest.

FOID

Form of Identification. FOID is an element used (optionally) in a PNR.

FOP

Form of payment.

FQTV

Frequent Traveller.

G
GDS

Global Distribution System.

GH or GHer

Ground handler.

I
IATA

International Air Transport Association.

Interline
scenario

Interline business rules are defined between two airlines.

M
MC

Marketing carrier.

N
NI

National identity.

NVA

Not valid after.

NVB

Not valid before.

O
OA

Other airline.

OC

Operating carrier.

Online scenario

Scenario with only one airline.

P
PNR

Passenger Name Record.

PP

Passport.

64

RCI

Reservation control information.

RECLOC

Record Locator. The booking reference specific to an individual


reservation (unique code). It is also known as a PNR Code,
confirmation number or reference number. It can be found on tickets,
confirmation invoices or travel documentation.

Edition 1.0

Glossary

RFIC

Reason-for-issuance code.

RFISC

Reason-for-issuance Sub-code.

S
SAC

Settlement Airline Code.

SSIM

Standard Schedules Information Manual.

T
TA or T/A

Travel agent or travel agency.

U
UAC

Unsolicited Airport Control.

URL

Uniform resource locator.

V
VC

2014 Amadeus s.a.s. - All Rights Reserved

Validating carrier.

65

Appendix A

Ground Handler Codes

Code

Company Name

02

SITA

04

SITA

05

SITA

06

SITA

07

SITA

08

SITA

09

SITA

10

ALTEA

11

Amadeus RTB

12

SITA

13

INK Aviation GHL

14

SITA

16

SITA

17

SITA

18

ALTEA

20

ALTEA

21

SITA

55

ALTEA

111

ALTEA

192

ALTEA

213

ALTEA

231

ALTEA

238

ALTEA

2014 Amadeus s.a.s. - All Rights Reserved

67

Amadeus Ticketing Configuration Manager

68

User Guide

Code

Company Name

#00

ALTEA

#02

ALTEA

#10

ALTEA

#12

ALTEA

#13

ALTEA

#15

ALTEA

#17

ALTEA

#18

ALTEA

#19

ALTEA

#2J

ALTEA

#43

SITA

#47

SITA

#4L

CODECO

#57

CODECO

#59

CODECO

#76

CODECO

#77

CODECO

#78

CODECO

#7D

CODECO

#7X

CODECO

#81

CODECO

#92

CODECO

#9U

CODECO

#AB

CODECO

#AF

CODECO

#AH

CODECO

#AI

CODECO

#B8

CODECO

#BL

CODECO

#BT

CODECO

#CX

CODECO

#DC

CODECO

Edition 1.0

Appendix A Ground Handler Codes

Code

Company Name

#DI

CODECO

#E1

CODECO

#EK

CODECO

#FB

CODECO

#FE

CODECO

#FV

SITA

#G4

SITA

#H1

SITA

#HL

SITA

#HM

MACS

#HR

SITA

#IA

ETL

#IR

TAPMATIC

#IY

CODECO

#JZ

SITA

#KA

SITA

#KL

CODECO

#KQ

PALCO

#KT

CODECO

#KU

CODECO

#LG

SITA

#LN

SITA

#LT

SITA

#M1

SITA

#MA

SITA

#MH

SITA

#MX

NIKO DCS

#N1

CODECO

#N2

CODECO

#N3

NIKO DCS

#N4

NIKO DCS

#N5

NIKO DCS

2014 Amadeus s.a.s. - All Rights Reserved

69

Amadeus Ticketing Configuration Manager

70

User Guide

Code

Company Name

#NA

NIKO DCS

#NH

NIKO DCS

#NK

Mexicana DCS

#OK

SITA

#QI

CODECO

#QM

SITA

#RA

CODECO

#RB

SITA

#RJ

SITA

#RS

MACS

#RX

CODECO

#SK

CODECO

#SO

CODECO

#SP

CUPAC

#SS

SITA

#TL

MACS

#TP

SITA

#TY

SITA

#U6

CODECO

#UL

SITA

#UN

CODECO

#UX

HR DCS

#V3

CODECO

#VV

SITA

#WF

CODECO

#X3

SITA

#X4

MACS

#X5

MACS

#X6

CODECO

#X7

CODECO

#X8

CUPAC

#XA

CODECO

Edition 1.0

Appendix A Ground Handler Codes

Code

Company Name

#XB

CODECO

#XC

SITA

#XD

SITA

#XE

SITA

#XF

CODECO

#XH

CODECO

#XK

SITA

#XM

SITA

#XN

SITA

#XO

SITA

#XP

SITA

#XQ

SITA

#XR

SITA

#XU

SITA

#XV

SITA

#XX

SITA

#XY

CODECO

#Z1

SITA

#ZW

SITA

1E

SITA

AF

SITA

AZ

SITA

BA

GAETAN

DL

RESIBER

EY

ARCO

IB

EDS Swiss

INK

Deltamatic

IYG

Korean DCS

KE

LSY

KM

LSY

LH

Nippon

LX

Thai

2014 Amadeus s.a.s. - All Rights Reserved

71

Amadeus Ticketing Configuration Manager

72

User Guide

Code

Company Name

MD

Air Madagascar

NH

Aeroflot on Sabre

OS

Bangkok Airways on Sabre

PG

Etihad on Sabre

QF

Air Malta on Sabre

RTB

Qantas DCS

SU

BA DCSCX

TG

Travelsky DCS

Edition 1.0

Index

A
Amadeus electronic ticket server, 3
Amadeus miscellaneous documents server, 3
Application, definition, 5

B
Business rules, definition, 4

Ground handler codes, 72


Ground handler settings for hosted carrier, 58

H
HCSP, 45
Hosted-carrier settings applying to partners
documents, 45

Interline, 6

Codes, ground handlers, 72


Coupons, 6

List of rules window, 19


Log-in, 9

Decision trees, 15
Display rights of carrier one on carrier two
documents, 43
Displaying rules, 19
Document, 6
DRCC, 43

E
Electronic tickets, 3
EMD
introduction, 4
EMS, 3
EMS users, 4
E-tickets, 3
ETS, 3
Extended Rights, 6

F
FCPI, 49
FCSO, 26
Force coupon status online, 26

G
General hosted-carrier settings, 27, 28
General validating carriers preferences, 32
GHB, 56
GHC, 57
GHCS, 27, 28
GHRS, 58
GHS, 57
Ground handled board points, 56
Ground handled settings for hosted carrier, 57
2014 Amadeus s.a.s. - All Rights Reserved

M
Map, user interface, 11

O
OAHC, 55
Online, 6
Online GDS agreements, 55
Owner, 5

R
Revalidation preferences, 37
RPREF, 37
Rule
application to documents, 6
content, 5
criteria, 5
definition, 5
Rule history
any rule, 22
current rule, 22
Rule history window, 23
Rule settings
searching for, 21
Rule type
code, 17
decision trees, 15
definition, 5
determining, 15
display rights of carrier one on carrier two
documents, 43
displaying, 9
force coupon status online, 26
73

Amadeus Ticketing Configuration Manager

general hosted-carrier settings, 27, 28


general validating carriers preferences, 32
ground handled board points, 56
ground handled settings for hosted carrier, 57
ground handler settings for hosted carrier, 58
hosted-carrier settings applying to partners
documents, 45
online GDS agreements, 55
revalidation preferences, 37
settings and preferences, 26
validating carriers preferences in interline
scenario, 49
validating carriers preferences in online
scenario, 38, 39
Rule type selection window, 9, 10
Rules
displaying, 19
key, 25
searching for, 17
updating, 20, 25
Rules window, 20

S
Search rule window, 18
Searching
for rule settings, 21
for rules, 17
using rule type code, 17
Sign-in, 9

74

User Guide

U
Updating rules, 20, 25
User interface
elements, 12
map, 11
windows, 12

V
Validating carriers preferences in interline
scenario, 49
validating carriers preferences in online scenario,
38, 39
VCP, 32
VCPI, 49
VCPO, 38, 39

W
Window
list of rules, 19
rule history, 23
rule type selection, 9, 10
rules, 20, 21
search rule, 18
Workflows, 12, 13

Edition 1.0