Вы находитесь на странице: 1из 6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes


Member Login

HOME

SEARCH

Help & Advice

FORUMS

HELP & ADVICE

Self Repair

NEWS

STORE

Washing Machine Fault Codes

CONTACT US

Panasonic NA Series Washing Machine Fault Codes

Find Local Service


Engineers

Panasonic NA Series Washing Machine Fault Codes

Find a local approved service


17 January 2012

engineer to repair your

This set of fault codes is for the Panasonic washing machines that start with NA in the model number
and the error code is displayed in the main LCD display of the washing machine.
When an error or fault is detected the on the washing machine the program will be halted and the warning buzzer will sound

Spares

then the letter U or H will be displayed alternately with the error number whihc forms the fault code.
Panasonic Washing Machines Using These Error Codes

NA-168VX2, NA-168VG2, NA-148A2, NA-128VA2, NA-147VB2, NA-16VX1, NA-16VG1, NA-14VA1


Get spare parts in our store
Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and
fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page
as they contain extremely important information!

Please remember to support our site by buying Panasonic washing machine spares from our store and, if you decide that you

email us on
spares@ukwhitegoods.co.uk for
spare parts
Or call on 0845 172 8002

really need a washing machine engineer please support the local washing machine repairers that help make this site possible,
you can search for a local Panasonic washing machine repairer using our engineer search.
It is worth noting that at the time of writing that Pansonic spares are very hard to get indeed and that engineers have limited
access to both spares and technical support. This may lead to difficulty in obtaining spare parts and also service other than
from Panasonic themselves.
It is also worth pointing out that Panasonic, on this range, use spare parts that have attached connectors on them. This
means that using pattern parts is not possible, you will only have the option of Panasonic spares with no alternative.

Forum Support

Panasonic Washing Machine Fault Codes


These fault codes are written for washing machine repairers and not for the general public by Panasonic and they assume a
certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in
determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help
and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before
you begin.

Get help from experts in our

Please check that any Panasonic washing machine spares recommended are suitable for use on your particular model and

forums

serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for
your washing machine or washer dryer. Please, don't guess or assume as spares can be altered on a production run with the
same model number having several different alternative components used.
The washing machine cannot drain

U11

Check that filter is not blocked or obstructed


Check drain hose is clear of any blockage or obstruction
Check wiring to drain pump
Check drain pump is not defective
Check level sensor or switch
Check wiring to level sensor

The door is being read as being open


Check door is closed

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

1/6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes

U12

Check doorlatch etc.


Check door lock
Check wiring
Check electronic controller

U13

An unbalanced load is detected in the washing machine


Check load, sort and restart spin
Check belt if fault persists
Check motor if fault persists

Washing machine fails to fill in twenty minutes

U14

Check mains water pressure


Check inlet hoses for kinks
Check inlet filter
Check water inlet valve
Pressure switch fault
Wiring fault

U18
H01

Pump or drain filter detected as being not secure


Check that filter is secure
Check wiring if fault persists

Pressure sensor or level switch detected as out of range


Check wiring to level sensor
Check pressure switch is not defective
Replace pressure sensor
Replace main power PCB

H04
H05

Short circuit detected on the power relay of the main electronic control board
Check wiring
Replace electronic control PCB

Data not being saved to the electronic controller


Check wiring
Replace electronic control PCB
Check mode B in service mode

H07

Tacho generator signal from motor irregular or out of range


Check wiring to motor tacho
Check motor wiring
Replace motor
Replace electronic control PCB

Communication error between power and display electronic cards

H09

Check wiring between the electronic cards


Check electronic controllers

After this there is no option but to replace either or both cards as it is not
possible to acertain which one is faulty on these washing machines.

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

2/6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes

H17

Wash thermistor or temperature sensor detected abnormal signal or out of


range
Check wiring to temperature sensor
Check temperature sensor
Replace temperature sensor

H18
H21

Motor thermistor sensor detected abnormal signal or out of range


Check motor connections
Replace motor

Pressure sensor detects water level increasing from water supply


Clean the diaphram of water inlet valve
Check inlet valve operation
Repalce water inlet valve

H23
H25

Heater relay on main control PCB detected abnormal or out of range


Check electronic controller
Replace main power electronic card

Motor error detected


Check wiring to main motor
Replace motor
Replace power electronic card if problem persists

H27

Door lock on the washing machine will not engage with latch in place
Check wiring to door lock
Check door lock
Replace door lock
Replace main electronic controller if problem persists

H29

Cooling fan detected as running slow, abnormal, short or open circuit


Check wiring and connector to the cooling fan
Replace cooling fan
Replace main electronic controller if problem persists

H41

During spoin data cannot be obtained from 3D sensor


Check wiring to 3D sensor
Replace 3D sensor
Replace main electronic controller if problem persists

H43
H46

Leak detected to base of the washing machine


Check for source of the leak

Abnormal signal from leak detector in base of the washing machine


Check wiring to sensor
Check sensor
Replace main electronic controller is advice from Panasonic

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

3/6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes

Overloaded motor detected

H51

The washing machine has detected that the main drive motor is under stress
for some reason.
Check main drive motor
Check main control board

H52
H53
H55

Too high input voltage detected


Check mains electricity supply as this is caused by abnormal mains

Too low voltage input detected

Check mains electricity supply as this is caused by abnormal mains

Abnormal current detected while the main motor is rotating


Replace main drive motor

More Panasonic Washing Machine Help, Advice And Guidance


Should you need more help and guidance please use the links from this article as most of them will help you to understand
your Panasonic washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course
there are many other articles on the site that will also help you do this.
In addition you can post in our washing machine forum after registering but please do pay heed to the information below before
doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points
very, very clear to anyone that decides to investigate one of these or any other washing machines:
We are not responsib le for your safety, you are and b y using this guide you accept that and accept that any damage that
you may cause and work undertaken is entirely at your own risk.
We will advise the common causes of the fault codes b ut we cannot guarantee that any parts or work recommended will
resolve the issue. It is entirely your responsib ility to diagnose your particular prob lem and resolve it.
We are not responsib le for you b uying spares that do not resolve the prob lem, this is down to your own diagnosis not ours.
No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a "magic bullet", they will not tell you what the problem is, they
will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills.
You can find out more about what fault codes actually tell you in this article . So please be well aware that, even with this
new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means
adhering to basic appliance safety for working on them. As, if you don't and tell the engineers in the forums that you
hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you
in our washing machine forum because they will assume that you are trying to commit suicide and are not safe working on
your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error
codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific
model. To determine if these fault codes do apply to your particular Panasonic washing machine or washer dryer model please
post a request to confirm this in the forums.

Comments
#9 Katechan

2013-12-22 21:52

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

4/6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes


What does the code HOA mean?
Quote

#8 Eileenpinfold 2013-12-11 19:34


+1
I have a Panasonic na147 vb2 after and half years the bolts that hold the weight to the from have sheared off and cannot be fixed
back on, is this a common fault? I now have to buy a new machine and it will not be a Panasonic
Quote

#7 Benjie Bernardo 2013-11-08 10:09


only the wash is not functioning

-1
Quote

#6 Benjie Bernardo 2013-11-08 09:57


the fault code is H59. what does this mean for the NA V80

+1
Quote

#5 Benjie Bernardo 2013-11-08 09:37


the screen of my National washing machine NA V80 shows an "H" & "59" what does this mean? thanks!

0
Quote

#4 Benjie Bernardo 2013-11-08 09:31


+3
I have an old National NA-V80 washing machine. It stops when the "wash" mode is set after the initial sorting/balancing. There is a
display of an "H". one the screen. What seems to be affecting the machine? Thanks
Quote

#3 corina o neill 2013-06-09 19:11


how do i turn off the childlock on my washing machine

+3
Quote

#2 Kenneth Watt
Hi,

2012-12-23 17:20

-1

This may help you...


http://www.ukwhitegoods.co.uk/help/fix-it-yourself/washing-machine-washer-dryer/3395-washing-machine-fabric-softenerissues.html
Quote

#1 David Linnane 2012-12-23 15:39


Hi
I have a NA-128VA2 and the softener seems to be going in to early into the wash, what is likely to be the problem ?
Thanks

+2

Quote
Refresh comments list
RSS feed for comments to this post

Add comment
Please do not use the comments box if you need the following.
With notes on where to get the best help at the end of each line:
Spares Help - From the store "Contact Us" option or spares@ukwhitegoods.co.uk
Technical Help & Support - Please use the forums
How To Repair Problems - Please use the forums
Name (required)
E-mail (required, but will not display)
Website

1000 sym bols le ft

Notify me of follow-up comments

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

5/6

6/4/2014

Panasonic NA Series Washing Machine Fault Codes

Refresh

Send
J C omments

Like

Share

Tw eet

Follow @ukw hitegoods

Share

Can't Find It? Need More Help With Your ?


Getting help, buying spare parts or getting a service engineer for can range from being a simple task to a difficult one as you try to pick your way through
model numbers, serial numbers, ranges and all sorts of information. We try to make this as easy as possible for you.

To get technical help with your then please click here for our help and support forums

Contact us for spare parts using our online contact form, simply click this link to get in touch

Find More Information

Get more information faults, spare parts and repairs using the custom Google search below which will search our forums, the spare parts store and all
articles.

Thermohygrometer
unidex.com.my
Measure Tempereture and Humidity. Wide Selection of Thermohygrometer

Popular Articles

http://sandsspares.co.uk/

Latest Articles

Smelly Washing Machines

Tips For Finding Spare Parts

Appliance Spare Parts Supplies

Fridge & Freezer Door Hinges

Washing Machine Door Seal Mildew

The Pros And Cons Of Ceramic Hobs

Washing Machine Soap Drawers

Overloading Tumble Dryers

Washing Machine Maintenance Wash

Tumble Dryer Belts Snapping

All contents 2003-2013 UK Whitegoods Limited. Brand logos and images for informational purposes only
Washing Machine

Cooker & Oven Spare

Tumble Dryer

Fridge Freezer Spare

Dishwasher

Cooker Hood

Cleaner

Fridge Water

Parts

Parts

Spares

Parts

Spares

Spares

Spares

Filters

TOP

http://www.ukwhitegoods.co.uk/help/fix-it-yourself/fault-codes/laundry-fault-codes/3328-panasonic-na-series-washing-machine-fault-codes.html

6/6