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& b e y o n d .
B y
2 0 1 6
The biggest obstacle for attracting FDI to the country (internal war) has been removed
A surge in tourist arrivals and enhanced prospects for travel industry and related industries.
War risk premium on reinsurance removed better prospects for trade and exports
A larger workforce (including military personnel) who can now be deployed for the development
drive.
Opening up of serene coastlines and enhanced prospects for the natural harbour (Trincomalee)
Surge in capital market (ASPI = 8007.08), (S&P SL 20 = 4354.13, Base 2004 = 1000)
(MPI has been discontinued from January 2013 and replaced by S&P SL 20)
Political Stability
Rapid infrastructure development Sea Ports, Air Port, Power Plants, Roads etc
Sri Lankas social indicators are among the best in the South Asian region. The country has
achieved near universal literacy (92%) & perhaps more remarkably, the gender gap is narrow, and
Sri Lanka is among the top 20 countries, ranked on gender equality by the World Economic Forum.
Excellent health facilities with ample availability of UK qualified specialist doctors.
Per capita GDP reached USD 2,923 in 2012 & the IMF recognized Sri Lanka as a middle income
emerging country (2011 - USD 2,836 & 2010 USD 2,400).
Easily trainable and versatile workforce. Sri Lanka has the second largest pool of UK qualified
accountants which helps to compete in the financial and accounting BPO market
English is widely spoken and understood
Greater emphasis on education with particular emphasis on ICT, technical education and English
language proficiency
It is important to note that even during its darkest moments Sri Lankas GDP growth fluctuated
between 4%-5% over a period of 20 years, signaling the economys substantial resilience to
shocks & adverse conditions.
Free Trade Agreement (FTA) with India clearly demonstrates the goodwill & commitment
between the two nations. The agreement creates investment opportunities for local &
multinational firms based in Sri Lanka seeking business opportunities in India.
Sri Lanka has climbed eight positions from 2009 to be ranked 60th among 142 nations, in the
World Prosperity Index 2013, by the Legatum Institute, a UK based independent research
institute. Sri Lanka is also the highest ranked country among South Asian nations. In the
overall rankings Sri Lanka is just behind Mexico, ranked 59. Among other South Asian nations
India has been ranked at 106, Nepal 102, Bangladesh 103 and Pakistan 132.
HSBC
BB- Stable
Fitch Ratings
BB - Stable
Moodys
B 1 Stable
S&P
India
Bangladesh
Pakistan
Moodys
India
Bangladesh
Pakistan
BBBBBB-
Fitch Ratings
India
BBB-
Moodys Grading
Aaa, Aa, A,
Baa, Ba, B
Caa, Ca, C
(1)/(2)/(3)
Baa3
Ba3
Caa1
2010 4Q
2010
2011
8.2
2012
6.4
2013
7.3
2014(e)
7.2
2009
2057
2010
2400
2011
2836
2012
2923
2013
3280
2014(e)
4190
9
8
3500
3000
2500
2000
1500
3
2
1000
500
0
0
06
07
08
09
10
11
12 e
08
13
Share Market
09
10
11
12 e
13
8,000.00
45%
7,000.00
40%
6,000.00
35%
5,000.00
ASPI
4,000.00
MPI
30%
25%
3,000.00
20%
15%
2,000.00
10%
1,000.00
5%
0.00
0%
08
09
10
11
12 e
13
2008
2009
2010
2011
2012
2013
LKR/USD
1000
135
900
130
800
125
20,000
700
120
600
15,000
115
500
10,000
400
110
300
5,000
105
200
100
0
2008 2009 2010 2011 2012 2013
exports
imports
invest goods imports
100
95
0
2008
2009
2010
2011
2012
2013
Units
2012
2013 (a)
2014
2015
2016
6.3
7.3
8.0
8.3
8.5
GDP Deflator
8.9
6.7
6.0
5.0
5.0
US $ Mn
2,922
3,280
Total Investment
% of GDP
30.6
29.6
24.0
25.7
Real Sector
National Savings
% of GDP
4,470
32.0
32.5
33.0
External Sector
Current Account Balance
% of GDP
-6.7
-3.9
-1.8
-0.5
1.3
Overall Balance
US $ Mn
151
985
2,063
3,235
6,110
19.7
25.3
% of GDP
-1.4
-0.9
0.8
1.4
1.7
% of GDP
-6.5
-5.9
-5.2
-4.7
-4.6
10.2
0.9
17.6
16.7
15.0
14.0
14.0
17.6
7.5
16.0
17.0
17.0
Fiscal Sector
Financial Sector
Fiscal prudence
A clear focus on cutting the budget deficit and other prudent public finance measures in the budget should boost state
revenue and hopefully curb the budget deficit to 5.9 % in 2013
Infrastructure development
Infrastructure projects worth over USD 6 Bn have been given priority with a public investment figure of Rs.594.4 Bn (USD 4.6
Bn) budgeted for 2014
Wonder of Asia
Dr. Ngozi Okonjo-Iweala, Managing Director of the World Bank, during
her two day official visit to Sri Lanka had stated that Sri Lanka has
Doing
busine
ss
2013
Rank
India
134
131
Bangladesh
130
132
Maldives
95
81
Pakistan
110
106
Central Bank of Sri Lanka (CBSL) together with the Ministry of Economic Development is
coordinating the strategy to achieve the goal articulated by the President. The Budget for 2014
has already made significant strides to simplify taxation, and thereby improve the ranking in
the area of Paying Taxes.
There is also ample scope for eliminating a large number of procedures involved in various
areas by establishing one stop shops where an entrepreneur needs to submit required
documents at one point only and all the necessary formalities and clearances are undertaken
by the agency concerned. This could be effectively done in the area of Dealing with
Construction Permits and Trading Across Borders.
In the area of land registration, introduction of title registration could reduce time involved
substantially. Court procedure also has to be closely studied in order to devise a method to
reduce the delay and improve the ranking in Enforcement of Contracts.
CBSL will be looking at other aspects also to facilitate business. In particular, to reduce the
time and effort spent on searching for information, CBSL has already produced a booklet A
Step by Step Guide to Doing Business, which contains necessary information needed by an
entrepreneur during each stage of operating a business.
(For more info - web: www.cbsl.gov.lk , Tel: +94 11 2477377)
Singapore
The Sri Lankan economy continues to make progress under the fund-supported program and overall macroeconomic
developments remain favorable. Growth is strong, inflation remains in single digits, and reserves are at a comfortable
level. Recent heavy rains and flooding have negatively affected various crops, as well as rural infrastructure. However,
given the size and strength of the economy, the overall impact on output growth is expected to be limited.
Budget Deficit declined significantly to 5.9 per cent of GDP in 2013 from 6.5 per cent in 2012, although marginally
higher than the budget estimate. The governments plan to handle the flood-related expenses by reallocating and
reprioritizing expenditure within the existing budget will help maintain the IMF-SBA programs deficit target for 2013.
CEB revised the tariffs resulted in the overall average tariff increasing by around 20% to mitigate the substantial losses
incurred by the institution in 2013. To this end, it will be important to allow adjustment of domestic prices to reflect
fluctuations in international fuel prices.
Steps to expand the liquidity management tools at the CBSLs disposal will help maintain its control over monetary
conditions. Going forward, monetary policy will need to be vigilant about the possible second-round effects from
higher prices on core inflation and strike the right balance between supporting economic growth and preventing
excess liquidity from fueling inflationary pressures.
Allowing sufficient two-way flexibility of the exchange rate will help support the external position and meet the
reserves target.
Financial sector reforms will continue to focus on strengthening the resilience of this sector, and expand the scope of
financing options available to the private sector by increasing the depth of the corporate bond market and improving
the functioning of the stock market.
Knowledge
Hub
Knowledge Hub
Jaffna to develop as a knowledge hub
IT sector delegation led by the Board of Investment recently took several important steps in
strengthening coordination and facilitating investments to develop Jaffna as a knowledge hub. The
objective was to encourage IT companies to start operations in Jaffna by tapping into the
peninsula's educated workforce
Telecommunications
Industry
Sri Lankas mobile industry is one of the most
competitive markets in the region with five
operators competing for a total addressable
population of 22 million .
Telecommunications Industry
Competition among the five operators, Dialog, Mobitel, Etisalat, Airtel and Hutch is
expected to remain high in years ahead
Dialog Axiata PLC is Sri Lankas largest telecommunications provider with the countrys
largest mobile phone network of 8.7 million subscribers. Dialog is a subsidiary of Axiata
Group Berhad a leading telecommunications company in Malaysia.
Etisalat, a UAE based telecommunications service provider, entered the Sri Lankan market
in 2010 and has over 4.2 million subscribers currently. Etisalat is ranked as the 12th largest
mobile network operator in the world.
The newest entrant to the market is Airtel, Indias largest cellular provider.
Telecommunications Industry
Priority Area
The governments Public Investment Strategy for 2016 has highlighted the telecommunications and
ICT sectors as priority areas of development. The plan includes facilitating the private sector to
upgrade ICT and telecommunications infrastructure facilities
2014
2015
2016
3.79
3.86
3.93
22.63
24.02
25.36
18.5
18.8
19.1
117.3
131.2
141.2
IT/BPO
Industry
The industry prides itself for providing
companies access to a high quality talent pool
and focuses on servicing niche areas which is
becoming an increasing challenge is
destinations such as India and China
IT/BPO Industry
Offshoring Destination of the Year 2013
Sri Lanka bagged the prestigious Offshoring Destination of the Year 2013 award at the National
Outsourcing Association Awards (NOAA) in UK
Employment Opportunities
Direct employment in the ICT workforce exceeded 75,000 high paying jobs IT/BPO sector, with
indirect employment at 180,000
IT/BPO Industry
Sri Lanka is emerging as a global IT/BPO destination in several key areas and is now ranked among the Top 50
Global Outsourcing destinations by AT Kearney and ranked among Top 20 Emerging Cities by Global Services
Magazine
The software services sector focuses on telecommunication, banking financial services and insurance and
software testing. The BPO sector focuses on financial and accounting services, investment research, engineering
services and legal services
As of now, there are over 300 IT and BPO companies that operate in Sri Lanka, mostly small and medium
companies and a few large global players
Low attrition rate, low-cost and highly adaptable workforce and the Sri Lankan government to fast-track the
industry provides fiscal incentives and concessions
SOURCES
www.treasury.gov.lk
www.cbsl.gov.lk
www.boi.lk
www.neweast.lk
www.treasury.gov.lk
www.news.lk
www.englishandit.lk
www.nenasala.lk
www.srilankatourism.org
www.sltda.gov.lk
Road Development
Authority
www.worldbank.lk
www.imf.org
www.lankabusinessonline.lk
Bloomberg
Reuters
The information contained in this presentation has been drawn from sources that we believe to be reliable. However, while we have taken
reasonable care to maintain accuracy/completeness of the information, it should be noted that BPO Connect and/or its employees should
not be held responsible, for providing the information or for losses or damages, financial or otherwise, suffered in consequence of using such
information for whatever purpose.
Daily News
Sunday Observer
Daily Mirror
Sunday Times
The Island