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Magnus Villanueva
23 Shaw Blvd, Mandaluyong City 1552,
Philippines
magnus.villanueva@yahoo.com
+63 920 888 0213, +63 2 531 8031
SUMMARY
Graduate of BS Accountancy major in
Finance
who
is
dependable,
conscientious,
accurate
and
detail
oriented;
Knowledgeable in the end to end
accounting process;
Consistent Deans Lister with a QPI of
3.0;
Completed
Professional
Employment
Program by Ayala Education, Inc.;
Competent in Sales Delivery, Customer
Service and Technical Support.
SKILLS AND ABILITIES
Sales Delivery Skills
Handled
client/customer
objections
by
asking
clarifying
questions to identify the root cause of
their concern; identified the primary
reason for objection and presented
applicable counter proposition.
Closed sales by delivering product
and service feature and benefit
statements; convinced customers to
buy.
Customer Service Skills
Applied
building
rapport
techniques by initiating small talks
during the transaction; relaxed the
irate customer.
Listened
actively
to
clients/customers by taking down
notes and asking clarifying questions;
captured accurately the recount of the
customer.
Communication Skills
Organized and presented ideas
effectively during the accounting
simulation check points by defining the
applicable theories and showing how
REFERENCE
Gina Thatcher
Instructor, Office Suite Training
TESDUZ Computer Training Centre
80 Shaw Blvd, Mandaluyong City 1552,
Philippines
+63 559 8920