PERSONALITY DEVELOPMENT &

INTERPERSONAL SKILLS WORKSHOP

DAY 1
1.CORPORATE PATHWAYS
i. DIFFERENT LINE OF BUSINESS
ii. ROLES
iii. OPERATIONS
iv. HUMAN MANAGEMENT
v. TECHNOLOGY
vi. TALENT ENGAGEMENTS
vii. BUSINESS DEVELOPMENT
2.BUSINESS , CUSTOMERS, ORGANISATION STRUCTURE
i.
ii.
iii.
iv.
v.
vi.

CUSTOMER FACING
CLIENT SERVICING
SUPPORT SERVICES
OUTSOURCING
BUSINESS TO CUSTOMER
BUSINESS TO BUSINESS

3.COMMUNICATION
i. INTRODUCTION
ii. HUMAN INTERACTION
iii. CROSS CULTURAL DIFFERENCES
iv. WAYS TO CIOMMUNICATE
ACTIVITY 1 : INTRODUCTION & IMAGE FINDER
4.ATTITUDE & ALTITUDE

i.
ii.
iii.
iv.
v.

CONCEPT OF ATTITUDE
CHARACTER ETHICS
CONCEPT OF INTERVIEW
PERSONAL DEVELOPMENT
POSITIVE THINKING

5.SMILE
i.
ii.
iii.
iv.
v.

IT DOESNT COST U , DOES IT

IF YOU CANT SMILE IN YOUR THIN
YOU CANT BE HAPPY IN YOUR THICK
SMILE DESTRESSES YOU
GIVES A GOOD IMPRESSION

6. LISTENING
i. TYPES OF LISTENING
ii. NAMES
iii. ACTIVE LISTENING
iv. LISTENING & HEARING
v. UNDERSTAND OTHERS
vi. EYE OPENER ASSESMENT
7. HOW YOU CAN MAKE YOUR VALUE IN THE MARKET ?
i. IMPORTANCE OF QUICK JUDGEMENT
ii. STRATEGISING
iii. PLANNING
iv. MAKING YOUR EQUITY
v. STABLITLY
vi. VALUES VISION & PRINCIPLES
vii. IMPORTANCE & INTRODUCTION

DAY 2

1. COMMON ERRORS IN COMMUNICATION

i. SPEAKING FAST, USE OF FILLERS
ii. MUBLING OR EATING WORDS
iii. INCORRECT STRUCTURE
iv. WRONG PRONUNCIATION
v. HINGLISH
2.INTERVIEW SKILLS
i. GROUP DISCUSSION
ii. FACING AN INTERVIEW
iii. TO THE POINT
iv. SHORT & CRISP
v. ENTHUSIASM NOT EXCITEMENT
vi. FEAR OF REJECTION
3.POTENTIAL & CAPABILITY
i. YOU ARE MORE THAN WHAT PEOPLE
PERCIEVE
ii. CAPABILITY & ABILITY
iii. KNOWLEDGE & WISDOM
iv. UNLEASH YOUR SELF
v. STETCH YOUR LIMITS
vi. QUADRANT OF IMPORTANT NOT URGENT
vii. CONTINOUS EDUCATION PROGRAM
viii. LEARNING MATTERS IF NOT EDUCATION
4.BARRIERS TO EFFECTIVENESS
i. SELF INHIBITIONS
ii. BARRIERS TO SELF EXPRESSION
iii. MEDIOCRITY
iv. PROCRASTINATION
v. DO IT NOW
vi. LACK OF VISION

vii.

SUCCESS MYOPIA

5.CORRECT EXPRESSION
i. INTERPERSONAL SKILLS
ii. SPEAK WHAT YOU WANT TO
iii. YOU CAN GATHER HONEY
iv. IMAGE BUILDING
v. LEARN TO SAY IT CORRECTLY
vi. PRONUNCIATION : YOU ARE AS GOOD AS YOU
SAY
vii. IT MEANS EVERYTHING
viii. ASSIGNMENT WORDS IN DAILY CORPORATE
USAGE
6. APPEARANCE & SUBSTANCE
i. HOW YOU LOOK
ii. WHAT YOU SAY
iii. 60 : 40
iv. LANGUAGE : TONGUE TWISTERS
v. FITNESS HEALTHY LIFESTYLE
vi. CLEANLINESS & HYGIENE
vii. REGULAR EXERCISE
viii. A HEALTHY MIND
7.SOFT SKILLS
i. PLEASING OTHERS
ii. GREETING
iii. ETIQUETTES
iv. BEHAVIOUR
v. MANNERS
vi. CORRECT WORDS
vii. GRAMMAR : TENSES , VERBS , NOUNS ,
ARTICLES
viii. SORRY & THANKYOU

8.BODY LANGUAGE
i. EYES
ii. HANDS
iii. LEGS
iv. POSTURE
v. ACTIVITY : HOTSEAT
vi. DRESSUP , BODY LANGUAGE , VOWEL SOUND
ACTIVITY ( POOH , PAAH)

DAY 3
1.FREE SPEECH SESSION
i. IDEAS
ii. THOUGHTS
iii. WHAT DO YOU READ
2.GOAL SETTING
i. VISION
ii. ABRAHAM LINCOLN ,
iii. EDISON
3 HOW DO YOU SEE YOUR SELF ?
i. NO ONE IS PERFECT
ii. YOU CANT FAIL 100%
iii. YOU AND AMERICAN PRESIDENT
iv. PRESENT YOUR STRENGTH
v. EDIT YOUR WEAKNESS
vi. LEARN IT FROM MOVIES
4.GETTING THE MAXIMUM
i. ORGANISATION WANTS GO GETTERS
ii. MONEY IS FLOWING
iii. NEGOTIATION NEVER ENDS

5.OBSTACLES TO SUCCESS
i. FAILURE IS DIFFICULT
ii. EGO
iii. NEGATIVE ATTITUDE
iv. OPPORTUNITY
v. PROCRASTINATION
vi. LACK OF WILL
vii. WILL TO PREPARE
6. THINK SUCCESS & WINNING
i. POSITIVE BELIEVING
ii. POSSIBLITIZING
iii. APPLY YOURSELF
iv. CORRECT YOURSELF
v. RECOGNITION IS INEVITABLE
7.COURTESY , EMPATHY , VALUES
i. HELP OTHERS & FEEL EMPOWERED
ii. SHOW SYMPATHY
iii. EMPATHIZE
iv. COURTESY ATTRACTS
v. ASSIGNMENT 4 :HELP OTHERS
8. CHOOSE YOUR WORDS
i. YOUR WORDS CAN HURT
ii. YOU CAN WIN PEOPLES HEARTS
iii. EMPATHY PRESENTATION
iv. GO AND TAKE ON THE WORLD