DB16 TAB Questionnaire PDF

Trading across Borders Questionnaire DB_tab_Survey_City, DB_tab_Survey_Country
www.doingbusiness.org
Dear FirstName LastName,
We would like to thank you for your participation in the Doing Business project. Your expertise in the area of
international trade in DB_tab_Survey_City, DB_tab_Survey_Country is essential to the success of the Doing
Business report, an annual publication of the World Bank and IFC that benchmarks business regulations in 189
economies worldwide. The trading across borders indicators, which measure the number of documents, time, and
cost to export and import, are among the 11 indicator sets published by the Doing Business report.
The report attracts much attention around the world. The latest edition, Doing Business 2015: Going Beyond
Efficiency, received more than 4,000 media citations within two weeks of its publication on October 29, 2014. The
coverage spanned major global, regional, and local media outlets, from print and broadcast to the web. The Doing
Business website had more than 800,000 page views and 54,000 downloads in just the first two weeks after the
reports launch.
Governments worldwide read the report with interest every year, and your contribution helps make it possible for the
Doing Business project to disseminate the regulatory best practices that continue to inspire their regulatory reform
efforts. Since 2010, 108 economies have implemented 153 reforms making it easier to trade across borders, including
20 reforms in 2013/14.
We are honored to be able to count on your expertise for Doing Business 2016. Please do the following in completing
the questionnaire:
Review the assumptions of the import and export case studies carefully before answering the questions.
Describe in detail any reform that has affected the process for import or export since June 1, 2014.
Be sure to update your name and address if necessary, so that we can mail you a complimentary copy of the
report.
Kindly return the questionnaire to dbtab@worldbank.org.
We thank you again for your invaluable contribution to the work of the World Bank Group.
Sincerely,
Gunjan Sharma
Khrystyna Kushnir
Brandon Thompson
Ines Zabalbeitia Mugica
Mathilde Lugger
Gabriel Simoes Gaspar
Trading across Borders team

Tel: (202) 473-1965
Fax: (202) 473-5758
Email: dbtab@worldbank.org
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Export case study

Consider an exporter in DB_tab_Survey_Country who has been contracted to sell DB_tab_Survey_Country's top export product, DB_tab_XProduct, to an importer
located in DB_tab_XPartnerMBC, DB_tab_XPartner. From the perspective of the exporter, please assess the time for and cost of the export process and its components:
domestic transport; clearance and mandatory inspections by customs and other government agencies; port/border handling; international transport; and document
preparation.
Assumptions:
The shipment travels from a warehouse in DB_tab_Survey_City to a warehouse in DB_tab_XPartnerMBC, DB_tab_XPartner.

The shipment consists of DB_tab_XProduct and weighs 15 tons.
Shipping cost based on weight is assumed to be greater than shipping cost based on volume.
The product is not secondhand or used merchandise.
The exporting firm hires and pays for freight forwarder and/or customs broker and pays for all costs related to international shipping, domestic transport, clearance
and mandatory inspections by customs and other government agencies, port/border handling, document preparation fees, etc.
The most widely used method of transport for DB_tab_XProduct as well as the most widely used seaport/airport/land border crossing are used. Figures A, B,
C and D illustrate the most common combinations of transport by sea, air and/or land.
All electronic submissions of information requested by any government agency are considered to be documents prepared/submitted during the export process.
Methodology notes:
Please base your answers on time, cost and document requirements as they hold on the day you complete the questionnaire.
Time is measured in hours, and 1 day is 24 hours (e.g., 22 days should be recorded as 22 X 24 = 528 hours).
Port/border is defined as a place (seaport, airport or land border crossing) where merchandise can enter or leave a country.
Please exclude insurance cost and informal payments for which no receipt is issued from all costs.
When answering questions regarding government agencies, please consider relevant agencies such as customs, port authorities, road police, border guards,
standardization agencies, ministry/department of agriculture/industry/other, national security agency, and any/all government authorities.
1. What are your main areas of experience? Select all that apply.
Freight forwarding
Export
Customs clearance
International shipping
Transportation
Domestic transportation
Import
Port/border handling
2. How many years of professional experience do you have in your main area of expertise? -Click to Select3. What is the mode of transport you deal with most often? -Click to Select4. How many shipments did you process last year?
5. Are you or some of your clients a member of special economic programs (such as authorized economic operator, export processing zones, special economic zones)?
-Click to Select6. Will your answers to this questionnaire be dependent on these special economic programs? -Click to Select7. Within the broad category of DB_tab_XProduct, what specific products do you have experience exporting? To see the full the list of products within DB_tab_XProduct,
please refer to the appendix to this questionnaire or click here.
a. Product 1:
b. Product 2
c. Product 3
d. Product 4
e. Product 5
8. If you don't have experience exporting DB_tab_XProduct, please provide details of products for which you have experience exporting to DB_tab_XPartnerMBC.
Please note that we exclude from consideration trade in minerals, ores, live animals, pharmaceuticals, and precious gems and metals.
PLEASE ANSWER THE FOLLOWING QUESTIONS BASED ON THE EXPORT CASE STUDY ASSUMPTIONS. USE FIGURES A, B, C OR D AS GUIDES WHILE
ANSWERING THE QUESTIONS.
9. What is the most widely used route by which the shipment of the DB_tab_XProduct would be transported from DB_tab_Survey_Cityto DB_tab_XPartnerMBC?
Please list ports/borders of all transit economies
a. Name of the seaport/or airport/ or land border crossing of DB_tab_Survey_Country:
b. Name of the seaport/or airport/ or land border crossing 1 (if applicable):
c. Name of the seaport/or airport/ or land border crossing 2 (if applicable):
d. Name of the seaport/or airport/ or land border crossing 3 (if applicable):
e. Name of the seaport/or airport/ or land border crossing of DB_tab_XPartner:
10. How long is the domestic inland transport of the export process, from the warehouse in DB_tab_Survey_City to port/border of DB_tab_Survey_Country ? How
much does it cost? (Refer to segment D in Figures AD.)
Here please include the time for (and cost of) arranging for this transport; loading the shipment; the actual transport; any traffic delays and road police checks; as well as time spent on unloading
at the warehouse. Please exclude the cost of insurance and informal payments for which no receipt is issued from calculation of cost.
a. Average Time (hours)

c. Average Cost (USD)
b. Maximum Time (hours)

d. Most widely used mode of transport -Click to Select-
11. How long do clearance and mandatory inspections by customs and other government agencies of DB_tab_Survey_Country take? How much do they cost?
Please assume that the shipment is inspected and consider clearance and mandatory inspections by customs, port authorities, road police, border guards, standardization
agencies, ministry/department of agriculture/industry/other, national security agency, other government authorities, etc. (Refer to segment C in Figures AD.)
Time for clearance and mandatory inspections by customs and other government agencies in DB_tab_Survey_Country comprises all clearances and mandatory inspections that occur
in DB_tab_Survey_Country during the export process, including those that happen at the port/border crossing/DB_tab_Survey_City, until the shipment is fully cleared; and the time that it
takes to prepare necessary documents and submit them to the customs agency and other government agencies of DB_tab_Survey_Country.
Cost of clearance and mandatory inspections by customs and other government agencies includes administrative charges for customs clearance; customs broker fees; and inspection
fees. Please exclude informal payments for which no receipt is issued. If clearance and inspections do not occur in your case then kindly answer zero (0).
12. How long do inspections and clearance by customs of DB_tab_Survey_Country take? How much does it cost?
Time for clearance by customs in DB_tab_Survey_Country comprises customs clearance and inspection that occur in DB_tab_Survey_Country during the export process, including those
procedures that happen at the port/border crossing/DB_tab_Survey_Cityuntil the shipment is fully cleared; and the time that it takes to prepare necessary documents and submit them to the
customs agency of DB_tab_Survey_Country.
Cost of customs clearance includes administrative charges for customs clearance and customs broker fees. Please exclude informal payments for which no receipt is issued.
13. In practice, what percentage of your shipments of DB_tab_XProduct went through mandatory inspections by government agencies of DB_tab_Survey_Country last
year?
%
14. Which mandatory inspections are conducted by agencies of DB_tab_Survey_Country? Please assume that the shipment is selected for inspection.
Type of inspection
Customs inspections include documental and

physical inspection for the purpose of calculating
duties by verifying product classification, confirming
quantity, determining origin and veracity of other
information on the customs declaration. This
category includes all inspections aimed at preventing
smuggling.
Security inspections include risk assessments
based on an analysis of data elements (e.g., cargo
manifest, country of origin, shipper and consignee
information) provided by an importer or carrier;
scanning; radiation detection; physical examination;
and any other inspections designed to prevent the
import of illegal products.
Technical/health/safety inspections include
scanning, sampling, physical examination, and any
other inspections designed for quality control and to
prevent the import of substandard or dangerous
products.
Standardization inspections include scanning,

testing, and physical inspections of a product by a
government or private standardization agency that
assures compliance of the product with national
standard.
Phytosanitary measures/inspections include any

government measures applied to protect animal or
plant life or health from risks arising from the entry,
establishment or spread of pests, diseases, or
disease-carrying or-causing organisms; and to
prevent or limit other damage to a country from the
entry, establishment or spread of pest.
To which products does this inspection apply?

Select all that apply
Some categories of chosen export product

All categories of chosen export product
Secondhand exported product
Other light manufacturing
Other heavy manufacturing
Animal-based products only
Agricultural products only
All Products
All Products
All Products
All Products
All Products
If you selected Some categories of

chosen export product, list those
categories Refer to product descriptions in
Appendix
Which agency conducts the

inspection?
15. In practice, what is the frequency and format of mandatory inspections?

What percentage of your
shipments of your exported
product got inspected in the last
12 months?
Customs inspections
Security inspections
Technical/health/safety
inspections
Standardization inspections
Phytosanitary
measures/inspections
How is this inspection conducted?
Analysis of documents
Scanning
Physical inspection of a sample of products
Physical inspection of all products
Radiation detection
Quality control/testing
Scanning
Radiation detection
Scanning
Radiation detection
Scanning
Radiation detection
Scanning
Radiation detection
In practice, is risk-based assessment used to select

shipments for inspections?
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
16. If applicable, how long do clearance and mandatory inspections by customs and other government agencies of transit and importing economies take? How
much do they cost? Please assume that the shipment is inspected and consider clearance and mandatory inspections by customs, port authorities, road police, border
guards, standardization agencies, ministry/department of agriculture/industry/other, national security agency, other government authorities, etc. (Refer to segment IN in
Figures AD.)
17. How long does port/border handling take at the most widely used port/border of DB_tab_Survey_Country for DB_tab_XProduct, if applicable? How much does it
cost? (Refer to segment P in Figures AD.)
Port/border handling encompasses the time that the shipment is in the seaport, airport or at the border crossing. Below are some examples that could help you to calculate this time.
Seaport handling time includes time spent by vessel waiting outside the seaport before entry; time spent berthing and unloading at the seaport; time spent during handling (e.g., movement of
container, mandatory warehousing, etc.); and related document preparation. Airport handling time includes taxiing and connecting to the gate; handling (e.g., movement of container,
mandatory warehousing, etc.); and related document preparation. Land border handling time includes time spent waiting in the queue at the border and passing through the border; and
related document preparation.
Cost of seaport and airport handling includes terminal handling fees and charges; and cost of related document preparation. Cost of land border crossing includes any tolls and fees
applicable at the land border crossing; and cost of related document preparation. If port/border handling does not occur in your case then kindly answer zero (0).
18. How long is the international segment of the export process, from the port/border of DB_tab_Survey_Country to the warehouse in DB_tab_XPartnerMBC ? How
much does it cost? (Refer to segment IN in Figures AD.)
Here please include the time for (and cost of) arranging for international transport; loading the shipment; the actual transport; customs clearance and inspections by agencies of
DB_tab_XPartner and any transit economies; any traffic delays and road police checks; time spent waiting in the queue at the border crossings or ports; as well as the time for (and cost of)
obtaining, preparing, and submitting documents. Please exclude the cost of insurance and informal payments for which no receipt is issued from calculation of cost.


d. Most widely used mode of transport
-Click to Select-
19. If applicable to your case, how long is the maritime or air transport segment of the export process, from the port of DB_tab_Survey_Country to the port of
DB_tab_XPartner? How much does it cost? (Refer to segment IM in Figures A and C.)
Here please include the time for (and cost of) transport of goods by sea or air. Please exclude any clearances, mandatory inspections or port handling. Please exclude the cost of insurance and
informal payments for which no receipt is issued from calculation of cost.


10
-Click to Select-
20. If applicable to your case, how long is the international inland transport segment of the export process (e.g. by truck, train, river boat) through any economies other
than the importer and exporter? How much does it cost? (Refer to segment IL in Figures C and D.)
Here please include the time for (and cost of) inland transport, clearance and mandatory inspections by customs and other government agencies of transit economies, and port/border handling
by agencies of transit economies, as well as related document preparation including transit documents.


-Click to Select-
21. Accounting for simulteneity, how long does it take to obtain, prepare, submit and present documents throughout the entire export process for the shipment
from DB_tab_Survey_Country to DB_tab_XPartner? How much does it cost?
In practice, certain documents are prepared, submitted and presented in parallel. For example, you could be preparing commercial invoice and customs declaration at the same time as applying
for certificate of origin. We ask you to take into account such simultaneity, as applicable.
A document is defined as a submission of information (in paper or electronic form) about the imported product, about the exporting or importing firm, or on transport and transit, upon request by
any or multiple government agencies. A government agency is defined here as a body that is part of an executive branch of government, is financed from the government budget, and has a
power to coerce within its mandate. Documents required by law include documents required by national law and regulations, international trade law, or ratified regional trade agreements.
Please note that the methodology has changed this year and it is no longer assumed that payment is made through a letter of credit. Please exclude all documents that are required
solely for the processing of the letter of credit by banks or government agencies, such as the bill of lading.
Apart from the above, please note that this year we ask you to include all documents required by the government agencies through the entire export process, regardless of frequency of
obtaining the document (e.g. if export license could be obtained once in five years but is required to be submitted/shown to the government agency during export process, it should be factored
into your response).
22. Accounting for simultaneity of the segments of the export process, how long does the entire export process of the shipmen t from the warehouse in
DB_tab_Survey_City to the warehouse in DB_tab_XPartnerMBC take? How much does it cost? (Refer to segment T in Figures AD.)
In previous questions, we asked you to assess the time and cost of individual segments of the export process. In practice, some of those segments happen in parallel. E.g.
while arranging for transport, you would also prepare customs declaration or while the shipment is processed in the port, it is also inspected and cleared by customs. Now we
ask you to take into account such simultaneity, as applicable to the shipment specified in the case study. Please take into account process starting from arranging for
transport and preparing documents until the customs cleared shipment is in the warehouse in DB_tab_XPartnerMBC.
11
23. Please list all documents that are required by any government agency at any point of the export process.
E.g. Bill of Lading, Commercial Invoice, Customs Export Declaration, Packing list, Certificate of origin, Declaration of origin, Terminal handling receipts, Technical standards certificate, Cargo
Release Order, Collection Order, Customs Release Order, Customs transit document, Transit document, T1, Carnet TRIE, Export license, Export permit, Foreign exchange authorization,
Inspection report, Pre shipment inspection clean report of findings, CMR, Contract, Insurance certificate.
Document Name
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
Which government
agency(ies) requires this
document?
Is this document
required by law or in
practice?
-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-Click to Select-
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How must this

document be
submitted?
Is this document
specific to the
exported product?
At what stage is this

document obtained
and prepared?
Import case study

Consider an importer in DB_tab_Survey_Country who has purchased auto parts (HS 8708) from an exporter located in DB_tab_MPartner. From the perspective of the
importer, please assess the time for and cost of the import process and its components: international transport; clearance and mandatory inspections by customs and other
government agencies; port/border handling; domestic transport; and document preparation.
Assumptions:
The shipment travels from a warehouse in DB_tab_MPartnerMBC, DB_tab_MPartner, to a warehouse in DB_tab_Survey_City.

The shipment consists of containerized auto parts and weighs 15 tons.
Shipping cost based on weight is assumed to be greater than shipping cost based on volume. Customs declaration is for single-item full container load container(s).
The auto parts are not secondhand or used merchandise.
The importing firm hires and pays a customs broker and/or freight forwarder and pays all costs relating to the international shipping, domestic transport, clearance and
mandatory inspections by customs and other government agencies, port/border handling, document preparation fees, etc.
The most widely used method of transport for auto parts as well as the most widely used seaport/airport/border crossing are used. Figures E, F, G, and H
illustrate the most common combinations of transport by sea, air, and/or land.
All electronic submissions of information requested by any government agency are considered to be documents prepared/submitted during the import process.
Methodology notes:
Please base your answers on time, cost, and document requirements as they hold on the day you complete the questionnaire.
Time is measured in hours, and 1 day is 24 hours (e.g., 22 days should be recorded as 22 X 24 = 528 hours).
Port/border is defined as a place (seaport, airport, or land border crossing) where merchandise can enter or leave a country.
Please exclude insurance cost and informal payments for which no receipt is issued from all costs.
When answering questions regarding government agencies, please consider such relevant agencies as customs, port authorities, road police, border guards,
standardization agencies, ministry/department of agriculture/industry/other, national security agency, and any/all government authorities.
13
14
15
24. Which auto parts-related products do you have experience importing? Select all that apply.
HS 1996 Product
HS 1996 Product
870810 Bumpers and parts thereof
870870 Road wheels and parts and accessories thereof
870821 Other parts and accessories of bodies (including cabs) :-- Safety seat belts
870880 Suspension shock-absorbers
870829 Other parts and accessories of bodies (including cabs) :-- Other
870891 Other parts and accessories :-- Radiators
870831 Brakes and servo-brakes and parts thereof :-- Mounted brake linings
870892 Other parts and accessories :-- Silencers and exhaust pipes
870839 Brakes and servo-brakes and parts thereof :-- Other
870893 Other parts and accessories :-- Clutches and parts thereof
870840 Gear boxes

870850 Drive-axles with differential, whether or not provided with other transmission
components
870860 Non-driving axles and parts thereof
870894 Other parts and accessories :-- Steering wheels, steering

columns, and steering boxes
870899 Other parts and accessories :-- Other
None of the above
25. If you selected "None of the above" in the previous question, please provide details of products for which have experience importing from DB_tab_MPartner. Please
note that we exclude from consideration trade in minerals, ores, live animals, pharmaceuticals, and precious gems and metals. To see a complete list of products that we
consider, please refer to the appendix to this questionnaire or click here.
PLEASE ANSWER TO THE FOLLOWING QUESTIONS BASED ON THE IMPORT CASE STUDY ASSUMPTIONS. USE FIGURES E, F, G OR H AS GUIDES WHILE
ANSWERING THE QUESTIONS
26. What is the most widely used route by which the shipment of brand-new auto parts would be transported from DB_tab_MPartnerMBC to DB_tab_Survey_City?
Please list ports/border of all transit economies.
a. Name of the seaport or airport or land border crossing of DB_tab_MPartner:
b. Name the seaport or airport or land border crossing 1 (if applicable):
c. Name the seaport or airport or land border crossing 2 (if applicable):
d. Name the seaport or airport or land border crossing 3 (if applicable):
e. Name of the seaport or airport or land border crossing of DB_tab_Survey_Country:
16
27. How long is the international segment of the import process from the warehouse in DB_tab_MPartnerMBC to the port/ border of DB_tab_Survey_Country? How
much does it cost? (Refer to segment IN in Figures E-H)
Here please include the time for (and cost of) arranging for international transport; loading the shipment; the actual transport; clearance and inspections by customs and other government
agencies of DB_tab_MPartner and any transit economies; any traffic delays and road police checks; time spent waiting in the queue at the border crossings or ports; as well as time for (and
cost of) obtaining, preparing, and submitting documents. Please exclude the cost of insurance and informal payments for which no receipt is issued from calculation of cost.


-Click to Select-
28. If applicable to your case, how long is maritime or air transport of the import process from the port of DB_tab_MPartner to the port of DB_tab_Survey_Country?
How much does it cost? (Refer to segment IM in Figures E and G)
Here please include the time for (and cost of) transport of goods by sea or air. Please exclude any clearance and mandatory inspections by customs or other government agencies or port
handling. Please exclude the cost of insurance and informal payments for which no receipt is issued from calculation of cost.


-Click to Select-
29. If applicable to your case, how long is the international inland transport of the import process (e.g., by truck, train, riverboat) through any economies other than the
importer and exporter? How much does it cost? (Refer to segment IL in Figures G and H)
Here please include time for (and cost of) inland transport; clearance and mandatory inspections by customs and other government agencies of transit economies, and port/border handling by
agencies of transit economies, as well as related document preparation including transit document.


-Click to Select-
30. How long does port/border handling take at the most widely used port/border of DB_tab_Survey_Country for imports of auto parts, if applicable? How much does it
cost? (Refer to segment P in Figures E-H)
Port/border handling encompasses the time that the shipment is in the seaport, airport or at the border crossing. Below are some examples that could help you to calculate this time. Seaport
handling time includes: time spent by vessel waiting outside the seaport before entry; time spent berthing and unloading at the seaport; time spent during handling (e.g., movement of container,
warehousing, etc.), and related document preparation. Airport handling time includes taxing and connecting to the gate; handling (e.g., movement of container, mandatory warehousing, etc.);
and related document preparation. Land border handling time includes time spent waiting in queue at the border and passing through the border; and related document preparation.
Cost of seaport and airport handling includes terminal handling fees and charges; and cost of related document preparation. Cost of land border crossing includes any tolls and fees
applicable at the land border crossing; and cost of related document preparation.
17
31. How long do clearance and mandatory inspections by customs and other government agencies of DB_tab_Survey_Country take? How much do they cost?
Please assume that the shipment is inspected and consider clearance and mandatory inspections by customs, port authorities, road police, border guards, standardization
agencies, ministry/department of agriculture/industry/other, national security agency, other government authorities, etc. (Refer to segment C in Figures EH.)
Time for clearance and mandatory inspections by customs and other government agencies in DB_tab_Survey_Country comprises clearance and mandatory inspections that occur in
DB_tab_Survey_Country during the import process, including those that happen at the port/border crossing/DB_tab_Survey_City, until the shipment is fully cleared; and the time that it takes
to prepare necessary documents and submit them to the customs agency and other government agencies of DB_tab_Survey_Country.
Cost of clearance and mandatory inspections by customs and other government agencies includes administrative charges for customs clearance; customs broker fees; and inspection fees.
Please exclude informal payments for which no receipt is issued.
32. How long do inspections and clearance by customs of DB_tab_Survey_Country take? How much does it cost?
Time for clearance by customs in DB_tab_Survey_Country comprises customs clearance that occur in DB_tab_Survey_Country during the import process, including those that happen at
the port/border crossing/DB_tab_Survey_City, until the shipment is fully cleared; and the time that it takes to prepare necessary documents and submit them to the customs agency of
DB_tab_Survey_Country. Cost of customs clearance includes administrative charges for customs clearance and customs broker fees. Please exclude informal payments for which no
receipt is issued.
33. What mandatory inspections are conducted on auto parts by government agencies of DB_tab_Survey_Country? Please specify the type of inspection and the
agency that conducts it? (E.g. customs, security, technical, and/or standardization inspections).
34. In practice, what percentage of your shipments of auto parts went through mandatory inspections last year? %
35. If applicable, how long do clearance and mandatory inspections by customs and other government agencies of exporting and transit economies take? How
much do they cost? Please assume that the shipment is inspected and consider clearance and mandatory inspections by customs, port authorities, road police, border
guards, standardization agencies, ministry/department of agriculture/industry/other, national security agency, other government authorities, etc. (Refer to segment IN in
Figures EH.)

d. Detailed description:
36. How long is the domestic inland transport of the import process, from the port/ border of DB_tab_Survey_Country to warehouse in DB_tab_Survey_City? How
much does it cost? (Refer to segment D in Figures EH.)
Here please include the time for (and cost of) arranging for this transport; loading the shipment; the actual transport; any traffic delays and road police checks; as well as time spent on unloading
at the warehouse. Please exclude the cost of insurance and informal payments for which no receipt is issued from calculation of cost.


18
-Click to Select-
37. Accounting for simultaneity, how long does it take to obtain, prepare, submit and present documents through the entire import process for the shipment from
DB_tab_MPartner to DB_tab_Survey_Country? How much does it cost?
In practice, certain documents are prepared, submitted and presented in parallel. For example, you could be preparing customs declaration and commercial invoice at the same time as
obtaining bill of lading or applying for certificate of conformity. We ask you to take into account such simultaneity, as applicable.
A document is defined as a submission of information (in paper or electronic form) about the imported product, about the exporting or importing firm, or on transport and transit, upon request by
any or multiple government agencies. A government agency is defined here as a body that is part of an executive branch of government, is financed from the government budget, and has a
power to coerce within its mandate. Documents required by law include documents required by national law and regulations, international trade law, or ratified regional trade agreements.
Please note that the methodology has changed this year and it is no longer assumed that payment is made through a letter of credit. Please exclude all documents that are required solely
for the processing of the letter of credit by banks or government agencies, such as the bill of lading. Apart from the above, please note that this year we ask you to include all documents required
by the government agencies through the entire import process, regardless of frequency of obtaining the document (e.g. if import license could be obtained once in five years but is required to be
submitted/shown to the government agency during import process, it should be factored into your response).
38. Accounting for simultaneity of the segments of the import process, how long does the entire import process of the shipment from the warehouse in
DB_tab_MPartnerMBC to the warehouse in DB_tab_Survey_City take? How much does it cost? (Refer to segment T in Figures EH.)
In previous questions, we asked you to assess the time and cost of individual segments of the import process. In practice, some of those segments happen in parallel. E.g. while arranging for
transport, you would also prepare customs declaration or while the shipment is processed in the port, it is also inspected and cleared by customs. Now we ask you to take into account such
simultaneity, as applicable to the shipment specified in the case study. Please take into account the entire import process starting from arranging for transport and preparing documents until the
customs cleared shipment is in the warehouse in DB_tab_Survey_City.
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39. Please list all documents that are required by any government agency at any point of the import process.
Some selected examples are: Bill of Lading, Commercial Invoice, Customs Export Declaration, Packing list, Certificate of origin, Declaration of origin, Terminal handling receipts, Technical
standards certificate, Cargo Release Order, Collection Order, Customs Release Order, Customs transit document, Transit document, T1, Carnet TRIE, Import License, Import Permit, Inspection
Report, Pre-Shipment Inspection Clean Report of Findings, CMR, Contract, Insurance Certificate.
Document Name
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
Which government
agency(ies) requires this
document?
Is this document
required by law or
in practice?
20
How must this

document be
submitted?
Is this document
specific to auto
parts?
At what stage is this

document obtained and
prepared?
40. Changes in the time or cost of the import and export process
Previous questions on the time or cost of the import and export process were about the current situation. Have there been any changes in the time or cost of the import and
export process since June 1, 2014? In each case below, please select No ONLY if the time or cost has remained unchanged between June 1, 2014 and the present time. If
there has been a change, please select Yes and explain the change.
Does this change apply to
imports, exports or both?
Time for the international
segment (refer to
segment IN in Figures)
-Click to Select-
Cost of international
segment (refer to
segment IN in Figures)
-Click to Select-
Time for port/border

handling (refer to
segment P in Figures)
-Click to Select-
Cost of port/border
handling (refer to
segment P in Figures)
-Click to Select-
Time for clearance &

inspections (refer to
segment C in Figures)
-Click to Select-
Cost of clearance &

inspections (refer to
segment C in Figures)
-Click to Select-
Time for domestic inland

segment (refer to
segment D in Figures)
-Click to Select-
Cost of domestic inland

segment (refer to
segment D in Figures)
-Click to Select-
What changed in time and cost?

a. Time increased by
b. Time decreased by
c. Cost increased by
d. Cost decreased by
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
(hours)
(hours)
(USD)
(USD)
21
What caused the change?

-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-
Please specify the timing and

nature of the change
41. Changes in the number, time, or cost of import & export documents
Previous questions on the time or cost of the import or export process were about the current situation. Have there been any changes in the number of documents since
June 1, 2014?
-Click to Select-
These changes are applicable

to imports, exports or both
-Click to Select-
-Click to Select-
-Click to Select-
-Click to Select-Click to Select-Click to Select-Click to Select-
-Click to Select-Click to Select-Click to Select-Click to Select-
-Click to Select-Click to Select-Click to Select-
-Click to Select-Click to Select-Click to Select-
Answer
New documents were made mandatory by
law and/or practice.
Previously mandatory documents were
made not mandatory
The list of documents remains the same
Time for document preparation increased
Time for document preparation decreased
Time for document preparation remained
the same
Cost of document preparation increased
Cost of document preparation decreased.
Cost of document preparation remained
the same
If yes, please explain what were the changes
42. Please describe any time delays and unduly high costs that you encountered in the export and import processes. Please be specific. For example, long queues at the
specific border crossing, traffic delays in the specific city, high fees for obtaining the specific document, etc.
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Trading across Borders Questionnaire DB_tab_Survey_City, DB_tab_Survey_Country

Ines Zabalbeitia Mugica

Gabriel Simoes Gaspar

Trading across Borders team

Title (Mr., Ms., Dr.)

LanguageCode crm_dbeconomy crm_SFContributorID crm_SFSurveyID crm_indicator crm_economy FbsSurveyID FSTokenValue

Paperless Option for Complimentary Report and Certificate

Export case study

The shipment travels from a warehouse in DB_tab_Survey_City to a warehouse in DB_tab_XPartnerMBC, DB_tab_XPartner.

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

c. Average Cost (USD)

a. Average Time (hours)

b. Maximum Time (hours)

c. Average Cost (USD)

Customs inspections include documental and

Standardization inspections include scanning,

Phytosanitary measures/inspections include any

To which products does this inspection apply?

Some categories of chosen export product

If you selected Some categories of

Which agency conducts the

15. In practice, what is the frequency and format of mandatory inspections?

How is this inspection conducted?

In practice, is risk-based assessment used to select

b. Maximum Time (hours)

c. Average Cost (USD)

a. Average Time (hours)

b. Maximum Time (hours)

c. Average Cost (USD)

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

c. Average Cost (USD)

b. Maximum Time (hours)

c. Average Cost (USD)

How must this

At what stage is this

Import case study

The shipment travels from a warehouse in DB_tab_MPartnerMBC, DB_tab_MPartner, to a warehouse in DB_tab_Survey_City.

870810 Bumpers and parts thereof

870870 Road wheels and parts and accessories thereof

870880 Suspension shock-absorbers

870891 Other parts and accessories :-- Radiators

870839 Brakes and servo-brakes and parts thereof :-- Other

870840 Gear boxes

870894 Other parts and accessories :-- Steering wheels, steering

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

a. Average Time (hours)

b. Maximum Time (hours)

c. Average Cost (USD)