JEDI BENTILLO

LAW 411
Atty. Oliver Saniel

GS 105 (7:30- 8:30 pm)

August 9, 2016

ORIENTATION SEMINAR ON ESTABLISHING A BUSINESS ENTERPRISE AND

RELEVANT CONSUMER WELFARE LAWS
RETAIL REACTION PAPER

What are 10 significant ideas I gained/learned from the seminar that is part of the
subject? Why?

The seminar led by Mrs. Erlinda Lopez, was very informative as she showed us
different videos of various consumer practices that can be used in our daily consumer
transactions and discussed further about consumer rights and responsibilities. Ten (10)
significant or important ideas I learned from the seminar related to Retail trade and its
importance are as follows:
a) Consumer Responsibility to take Action
b) Always check the labels

c) Repair, Refund, Replace Policy

d) Checking Safety

e) Consumer Complaint Mediation/Arbitration

f) Duration of Warranty
1

The prescribed days for both expressed and implied warranty against
certain hidden defects of an item were also discussed and informed us,
especially when dealing with car purchases. As also included and related to the
context of Republic Act No. 7394, Article 68, paragraphs (e) and (f) and also
supported by the Civil Code, provides the consumer duration of this remedy a
period not less than sixty (60) days nor more than one (1) year following the sale
of new consumer products under the duration of implied warranties which is
considered as reasonable time for the remedy against such fraudulent practices,
defects etc.
g) Doesnt entertain Corporate Entity Complaints
h) Buy 1 Get 1 Promo Distinction
i) Consumer Responsibilities
j) ICC Stickers and PS Embossed