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NOVEMBER 2015
DECLARATION
I YASH MILIND KARKHANIS Roll No. 15 9669, the student of M.Com
(Accountancy) Semester III (2015), K. V. Pendharkar College, Dombivli,
Affiliated to University of Mumbai, hereby declare that the project for the
subject Strategic Management of Project report on A study of home loan
scheme of LIC Housing Finance submitted by me to University of Mumbai,
for semester III examination is based on actual work carried by me.
I further state that this work is original and not submitted anywhere else for any
examination.
Place : Dombivli
Date:
ACKNOWLEDGEMENT
It is a pleasure to thank all those who made this project work possible.
I Thank the Almighty God for his blessings in completing this task.
The successful completion of this project is possible only due to
support and cooperation of my teachers, relatives, friends and wellwishers. I would like to extend my sincere gratitude to all of them.
I am highly indebted to Principal A.K.Ranade, Co-ordinater
P.V.Limaye, and my subject teacher Mr. Prashant Naik for their
encouragement, guidance and support.
I also take this opportunity to express sense of gratitude to my parents
for their support and co-operation in completing this project.
Finally I would express my gratitude to all those who directly and
indirectly helped me in completing this project.
Table of Contents
CHAPTER:1.......................................................................................................... 5
OBJECTIVE OF STUDY.......................................................................................... 5
RESEARCH DESIGN............................................................................................. 6
LIMITATIONS OF STUDY....................................................................................... 7
SIGNIFICANCE OF STUDY.................................................................................... 7
INTRODUCTION................................................................................................... 8
CHAPTER:2.......................................................................................................... 9
REVIEW OF LITERATURE...................................................................................... 9
INTRODUCTION OF LICHFL.................................................................................. 9
ADVANTAGES OF LICHFL...................................................................................15
SWOT ANALYSIS................................................................................................ 18
Strengths:......................................................................................................... 18
HOME LOANS SCHEMES OFFERED BY LIC HOUSING FINANCE:..........................19
OTHER LOAN SCHMES OF LIC HOUSING FINANCE:............................................25
CORPORATE...................................................................................................... 25
CHAPTER:3........................................................................................................ 29
OBSERVATIONS................................................................................................. 29
CHAPTER:4........................................................................................................ 30
SUGGESTIONS:................................................................................................. 30
BIBLIOGRAPHY.................................................................................................. 31
CHAPTER:1
OBJECTIVE OF STUDY
RESEARCH DESIGN
A descriptive study tries to discover answers to the questions who, what, when, where, and,
sometimes, how. The researcher attempts to describe or define a subject, often by creating a
profile of a group of problems, people, or events.
Research methods are the various procedures, schemes and algorithms used in research. All
the methods used by a researcher during a research study are termed as research methods.
They are essentially planned, scientific and value-neutral. They include theoretical
procedures, experimental studies, numerical schemes, statistical approaches, etc. Research
methods help us collect samples, data and find a solution to a problem. Particularly, scientific
research methods call for explanations based on collected facts, measurements and
observations and not on reasoning alone. They accept only those explanations which can be
verified by experiments.
Research methodology is a systematic way to solve a problem. It is a science of studying
how research is to be carried out. Essentially, the procedures by which researchers go about
their work of describing, explaining and predicting phenomena are called research
methodology. It is also defined as the study of methods by which knowledge is gained. Its
aim is to give the work plan of research.
During this research Descriptive and Exploratory approach is taken into consideration
because of the availability of relevant information to study the various home loan schemes of
LIC housing Finance and to know about the companys profile.
LIMITATIONS OF STUDY
Although the study was carried out with extreme enthusiasm and careful planning there are
several limitations, which handicapped the research viz,
Time Constraints:
The time stipulated for the project to be completed is less and thus there are chances that
some information might have been left out, however due care is taken to include all the
relevant information needed.
Accuracy:
It is difficult to tell that all the information collected is accurate enough as the information
was taken from various sources.
SIGNIFICANCE OF STUDY
The deeper the company understands of consumers needs and satisfaction, the earlier
the product or service is introduced ahead of competition, the greater the expected
contribution margin. Hence the study is very important.
This study will help companies to customize the service and product, according to the
consumers need
INTRODUCTION
What is Research? It is an investigation of finding solutions to scientific and social
problems through objective and systematic analysis. It is a search for knowledge, that is, a
discovery of hidden truths. Here knowledge means information about matters. The
information might be collected from different sources like experience, human beings,
books, journals, nature, etc. A research can lead to new contributions to the existing
knowledge. Only through research is it possible to make progress in a field. Research is
indeed civilization and determines the economic, social and political development of a
nation. The results of scientific research very often force a change in the philosophical view
of problems which extend far beyond the restricted domain of science itself. Research is not
confined to science and technology only. There are vast areas of research in other
disciplines such as languages, literature, history and sociology. Whatever might be the
subject, research has to be an active, diligent and systematic process of inquiry in order to
discover, interpret or revise facts, events, behaviours and theories. Applying the outcome of
research for the refinement of knowledge in other subjects, or in enhancing the quality of
human life also becomes a kind of research and development. Research is done with the
help of study, experiment, observation, analysis, comparison and reasoning. Research is in
fact ubiquitous
The process used to collect information and data for the purpose of making business
decisions. The methodology may include publication research, interviews, surveys and
other research techniques and could include both present and historical information.
CHAPTER:2
REVIEW OF LITERATURE
INTRODUCTION OF LICHFL
LIC Housing Finance Limited (LIC HFL) is one of the largest Housing Finance company
in India having its Registered and Corporate office at Mumbai. The main objective of the
Company is providing long term finance to individuals for purchase or construction of
house or flat for residential purpose / repair and renovation of existing flat / houses. The
Company also provides finance on existing property for business / personal needs and also
gives loans to professionals for purchase / construction of Clinics / Nursing Homes /
Diagnostic Centres / Office Space and also for purchase of equipments. The Company also
provides long term finance to persons engaged in the business of construction of houses or
flats for residential purpose and to be sold by them. Today the Company has a proud group
of over 15.56 LACS prudent house owners who have enjoyed the Company's financial
assistance.
LIC Housing Finance Ltd. is one of the largest Housing Finance company in India.
Incorporated on 19th June, 1989 under the Companies Act, 1956, the Company was
promoted by LIC of India and went public in the year 1994. The Company launched its
maiden GDR issue in 2004. The Authorized Capital of the Company is Rs.1500 Million
(Rs.150 Crores) and its paid up Capital is Rs.1009.9 Million ( Rs.100.99 Crores). The
Company is registered with National Housing Bank and listed on the National Stock
Exchange (NSE) & Bombay Stock Exchange Limited (BSE) and its shares are traded only
in Demat format. The GDR's are listed on the Luxembourg Stock Exchange. The Company
possesses one of the industry's most extensive marketing network in India
SUBSIDIARY COMPANIES:
1. LICHFL Care Homes Limited
To address the crying need of housing for the senior citizens of the country, the Company
had promoted LICHFL Care Homes Limited, to establish and operate assisted community
living centres. LICHFL Care Homes Limited was incorporate on 11th September, 2001. It
launched its eco-friendly pilot project in Bangalore with cost-effective independent cottages
and all other on-campus amenities, fully structured and self-contained to address every
possible need of residents. It has library, community centre, home theatre, meditation
centre, and doctors on call and ambulance to take the ailing to the nearest city Medicare
centre-all that would make the lives of senior citizens comfortable and satisfying. New such
projects are planned in Bhubaneshwar and Jaipur and the company is in the process of
finalising the purchase of land for a few more projects
2. LICHFL Financial Services Limited
LICHFL Financial Services Limited was incorporated on 31st October, 2007 for
undertaking non fund based activities like marketing of housing loans, insurance products,
credit card, mutual fund, personal loan etc. It has become operational in 2008-09 and has
already opened five offices in Maharashtra and plans to open atleast another thirty offices
during 2009-10.
Vision
To be the best Housing Finance Company in the country.
Mission
Provide secured housing finance at affordable cost, maximizing shareholders value with
higher customer sensitivity.
Values
Fair and Transparent Business Practices.
Transformation to a Knowledge Organisation.
Higher Autonomy in Operations.
Instilling a sense of Ownership amongst Employees
Corporate loans
ii)
iii) Home-loans
iv) Loans aimed at professionals
Deposit schemes: Deposit schemes were first launched by the company on 10th May 2007
and may be accepted as both cumulative as well as non-cumulative deposit schemes. Terms
of deposit may range from 1 year; 18 months; 2 years; 3 years as well as 5 years.
Interest under non-cumulative deposit schemes would be distributed twice a year; whereas
interest on cumulative deposit schemes would be calculated as per bi-annually
compounding.
Loans:Housing Finance By LIC :
Loan-schemes available with lic housing finance are customized to suit varied requirements
as per individual borrower-profile. As per official website and lichousing finance news
following loans are available:
Home loans: Are offered at easy rates to both residents as well as non-resident Indians.
Step-up facility in terms of amount of EMI amount is also available for those who wish to
opt for a steady increase in their repayment capacity during tenure if loan.
Corporate loans: Aimed at corporate employees who have been approved by LIC and
LICHFL is a single-product company with its core business being Home Loans, and has
about
dynamics.
LICHFL provides:
Lowest Interest Rates
Easy application, quick approvals.
Largest Network.
No Hidden Costs.
The Company has been rated as FAAA/Stable by CRISIL.
These services are also changing as a variety of real estate trends transform the industry.
Further, when you take a home loan you enter into a long-term financial commitment, as
home loans are long-term loans where the commitment is for a period of 15 to 20 years. In
case of any unforeseen event during this period, it is better to make sure that your family is
not burdened with the loan liability. Hence, to take care of uncertainties during such a long
period, it is better to take a Home Loan Insurance.
And finally, it is best to go with companies that have established themselves over the years,
as they are more flexible and will be able to offer you customized services. The other
advantage is this will also help you to encash on the vast pool of knowledge that comes with
their experience.
finance education and money management tools, to help us make the right decisions for our
secure future.
ADVANTAGES OF LICHFL
Organized, Integrated and Professional Approach.
Reliable advice as per requirements and budget of customer at the best terms and
price.
Highly experienced team of Over 773 Direct Sales Agent (DSAs),3400 Home Loan
Agents (HLAs) and 615 Customer Relationship Associates.
Punchline - "Are you sure that you will get the desired loan, after you have booked the
property? Now, book your property through LIC HFL Property Services and have peace of
mind." All services - from booking of property till possession; under one roof. Fair and
transparent deal.
Regularly update our database to ensure that you are constantly filled in real estate
opportunities.
In depth cognizance of various builders & real estate projects empowers us to fine tune
your search. We work within the budget and area specified by you.
Offer special schemes and attractive rates, help you negotiate the best price and advise
you on payment schedules.
Services Offered:
SWOT ANALYSIS
LIC Housing Finance Limited (LIC Housing Finance) is an Indian based housing finance company.
The company provides loans for construction, repairs, purchase and renovation of houses and flats
to co-operative housing societies, corporate bodies, builders and individuals. The company also
provides asset management services, venture fund and financial services through its six subsidiary
companies. The company operates through a network of six regional offices, 13 back offices and
157 marketing units as well as through pan-India marketing that includes a network of 4,865 home
loan agents, 934 direct sales agents and 485 customer relationship associates.
Swot analysis of LIC HOUSING FIN.LTD
Strengths:
1) Brand Image
2) Govt .Guarantee
3) Claims settlement
4) Pan India presence
5) Large product portfolio.
Weakness :
1) Lethargic Staff
2) Mediocre Top Bosses
3) Large scale Corruption in Main Office
4) Ultra-Slow decision making process
5) Internal problems between Top Management and lower care Employees.
Opportunities:
1) Pension Market
2) Health Insurance
3) Large Real Estate portfolio
FUTURE PLANNING OF LIC HOUSING LTD. LICHFL is expected to reveal the detailed concept
and agenda of the HOMES FOR ALL EXPO at the builders meet. The company officials will also
interact with various participants and deliberate upon the ways and means to showcase their offers to
their target audience more effectively and attract the buyers. The main objective of the company is
providing long term finance to individuals for purchase/ construction /repair and renovation of new/
existing flats/ houses.The company also provides finance on existing property for business/ personal
needs and gives loans to professionals for purchase /nursing homes office space and also for
purchase of equipments
FUTURE ACQUASITION The housing sector is marked by a variety of taxes and regulations.
These are meant to ensure the safety of houses for occupation and to confer rights of ownership to
enable further transactions. Given that building or acquisition of a house usually involves several
intermediary agents (either statutory like registration of various title documents or facilitating agents
such as brokers, builders or financiers), the final cost of acquisition includes not just the price of the
property that is paid to the seller (in case the property is purchased) but also all the intervening
transaction costs
FUTURE PLAN LIC Fund about 300-350 Croce it would be invested real estate projects. LIC
HOUSING looking to opening office at Singapore. Housing for senior citizens. Widen distribution
channels and diversify assets. Maintain low cost operating structure.
A) RESIDENT
1. Purchase
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Repayment Mode
Rate of Interest
Upfront fees
2. Construction
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
Repayment Mode
Rate of Interest
Upfront fees
3. Extension
Loan Amount
Min.Rs.1,00,000/-
Repayment Mode
Rate of Interest
Upfront fees
4. Repairs/Renovation
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
Repayment Mode
Rate of Interest
Upfront fees
5. Plot Purchase
Purpose
Loan
cost
to
Loan Term
Repayment Mode
Rate of Interest
Upfront fees
Purpose
Term
Loan Term
Upfront fees
B) NON-RESIDENT
1. Purchase
This scheme is available only for Salaried persons having NRI/PIO status.
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
: Maximum term - For Persons with Professional Qualification 15 years, for Others 10Years
Repayment Mode
Rate of Interest
Upfront fees
2. Construction
This scheme is available only for Salaried persons having NRI/PIO status.
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
: Maximum term - For Persons with Professional Qualification 15 years, for Others 10Years
Repayment Mode
Rate of Interest
Upfront fees
3. Extension
This scheme is available only for Salaried persons having NRI/PIO status.
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
: Maximum term - For Persons with Professional Qualification 15 years, for Others 10Years
Repayment Mode
Rate of Interest
Upfront fees
4. Repairs/Renovation
This scheme is available only for Salaried persons having NRI/PIO status.
Loan Amount
: Min.Rs.1,00,000/-
Loan
cost
to
Property
Loan Term
: Maximum term - For Persons with Professional Qualification 15 years, for Others 10Years
Repayment Mode
Rate of Interest
Upfront fees
5. Plot Purchase
This scheme is available only for Salaried persons having NRI/PIO status.
Loan Amount
: Min.Rs.1,00,000/-
Purpose
Loan
cost
to
Property
Loan Term
: Maximum term - For Persons with Professional Qualification 15 years, for Others 10Years
Repayment Mode
Rate of Interest
Upfront fees
C) PENSIONERS
1. Before Retirement
Purposes
Eligibility
Terms &
Conditions
Loan Term
2. After Retirement
Purposes
Eligibility
Terms &
Conditions
Repayment Mode
Purpose
Applicant
Repayment Mode
: Equated Monthly
Security
Rate of Interest
: Quoted on Application.
For the organizations having Housing Finance schemes for their employees, LIC HFL is
providing loans under Line of Credit scheme. The scheme is to make available Line of
Credit to the Borrower Organization to fund its Housing Finance scheme for employees
Mode of Advance
For an Organization where direct HBA facility is not available, the Line of Credit "Through" scheme will help the organization fulfill the needs of their employees for
availing the housing loan. Under this scheme, LIC HFL will make available funds to their
employees, as recommended by Company to enable employee-beneficiaries (borrowers)
to avail loan
Mode of Advance
Repayment of Loan
Object
: Minimum-6
Maximum-5 years
Disbursement
loan
of
Repayment of loan
Months
2. Term Loan
Object
Loan term
: Minimum - 6 Months
Maximum 3 years
Disbursement of
loan
Repayment of loan
OTHER LOANS:
LOAN AGAINST PROPERTY (LAP):
Purpose
Loan Amount
Min Rs.2,00,000/-
Loan Term
Maximum 15 years
Disbursement Of Loan
Security
Upfront Fees
LOANS TO PROFESSIONALS
Loans to Professional
Purpose
Eligibility
Loan Term
: 10 Years.
Repayment Mode
Security
Addl. Security
Rate Of Interest
2. Loan up to 95% of face value of liquid security or surrender value in case of Life Insurance
Policies.
CHAPTER:3
OBSERVATIONS
After overhauling the all situation that boosted a number of Pvt. Companies associated with
multinational in the home loan sector to give befitting competition to the established
behemoth LIC Housing Finance in public sector, we come at the observation that :
1) There is very tough competition among the private as well as other government loan
providing companies on the level of new trend of advertising to lull a major part of
Customers.
2) The entry of the Pvt. players in the home loan Sector has expanded the product segment to
meet the different level of the requirement of the customers. It has brought about greater
choice to the customers.
3) LIC Housing Finance has vast market and very firm grip on its traditional customers and
monopoly of home loan products.
4) LIC Housing Finance has customer friendly schemes for home loan.
CHAPTER:4
SUGGESTIONS:
In the modernized well advanced hi-tech approach to the customer every possible facilities
and effort to build up the confidence of the rising loan takers. Refinancing companies, to
complete one another nothing is left to suggest. But some suggestions that are intensely felt
and highly required for loaners to sustain in the market.
a) More and more transparency should be ascertained between loaners and loanee.
b) Particularly, in the emerging boom in the refinance company, every refinance company
should be customer centred, and well versed in the handling of problem and grievances of
loan takers.
c) Each and Every product launched by LIC HFL should be in favour of increasing need of
loan takers.
BIBLIOGRAPHY
http://www.lichousing.com/index.php
https://en.wikipedia.org/wiki/LIC_Housing_Finance
http://www.mbaskool.com/brandguide/banking-and-financial-services/1019-lifeinsurance-corporation-of-india-lic.html