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bebas
ApakahManajemen?
Manajemenadalahprosesmenyelesaikansesuatu
pekerjaansecaraefektifdanefisienmelaluioranglain
ataubersamadenganoranglain.
Efisien:mencapaisasarandenganseminimalmungkin
sumberdayayangterbuang
Efektif:mengerjakandenganbenardalampencapaian
sasaran
Siapakahmanajer?
Manajeradalahindividu
yangbertanggungjawab
terhadappengambilan
keputusantentangtujuan
dariorganisasidan
terhadappembuatan
kebijakanyangberlaku
untuksemuaanggotadari
organisasitersebut.
Topmanager
Middlemanager
Firstlinermanager
(supervisor)
Apakahyangdilakukanmanajer?
Planning:deliveringstrategicvalue
Pengambilankeputusanyangsistematistentangtujuan
danaktivitasyangakandicapaidimasamendatangdari
tiapindividu,kelompok,unitkerja,atauorganisasiitu
sendiri
Organizing:buildingadynamicorganization
Mengelompokkandanmengkoordinasikanmanusia,
keuangan,informasi,dansumberyangdibutuhkan
untukmencapaisasaran
Apakahyangdilakukanmanajer?
Leading:mobilizingpeople
Stimulatingpeopletobehighperformers;includes
motivatingandcommunicatingwithemployees,
individuallyandingroups
Controlling:learningandchanging
Monitoringperformanceandmakingneededchanges
Peranmanajer
(MenurutMintzberg)
Interpersonal
Figurehead
Leader
Liaison
Informational
Monitor
Disseminator
Spokesperson
Decisional
Entrepreneur
Disturbancehander
Resourceallocator
Negotiator
Randolphhascalledanexecutivemeetingfor
theseniormembersofthecompany.There
hasbeenasignificantdeclineinrevenue
earningsoverthepasttwoyears.Hehas
determinedthisproblemmustbeaddressed
immediatelyifthecompanyistosurvivein
theindustry.Randolphismostprobablya/an
_______ofthecompany.
A.
B.
C.
D.
E.
investor
toplevelmanager
frontlinemanagers
auditor
middlelevelmanager
Jeremyisabletoeffectivelyguidehis
departmentmembersintopeakjob
performanceattheautomanufacturingplant
whereheisemployed.AccordingtoJeremy,
oneofthecontributingfactorstothisisthe
wayinwhichheencouragestheteam
memberstocontributetheirindividualideas
totheprojectsathand.Hisdepartment
alonehassavedtheautocompanyoverten
milliondollarsinthepastthreeyears.The
companyhascommendedJeremytimeand
timeagainforhiseffectivenessat________
hisdepartment.
A.
B.
C.
D.
E.
leading
controlling
organizing
planning
directing
Rebeccaservestheorganizationsheworks
forverywell.Herprimaryjobfunction
includesdissectingtheestablished
organizationalgoalsandobjectivesinto
targetsthatareachievablebytheindividual
businessunitsoftheorganization.Inherjob
capacity,Rebeccautilizescreativity,provides
excellentoperatingskills,andhasunmatched
problemsolvingcapabilities.Rebeccamost
probablyservesasa________ather
organization.
A.
B.
C.
D.
E.
frontlinemanager
toplevelmanager
tacticalmanager
liaison
disturbancehandler
Sallytalkswithschools,churches,andthe
communityatlargeonbehalfofthechemical
companysheworksfor.Itisherjobto
increaseawarenessaboutwhatitisher
employerdoesandtoidentifywhatstepsthe
organizationtakestoprotectthecommunity
anditsworkersfromharmfuleffects
associatedwiththechemicalsproduced.
Mostprobably,Sallysroleisthatofa/an
________forthecompany.
A.
B.
C.
D.
E.
spokesperson
liaison
qualitycontroladvisor
entrepreneur
disturbancehandler
ThekeyroleTomhasathisjobwithAllied
Servicesisthatofkeepingstrongtieswith
theaffluentoutsidecommunitymembers.
Throughthesecontacts,hehasbeenableto
secureoverfivemilliondollarstofundthe
researchprojectsconductedbyhiscompany.
TheroleTommostprobablyservesforAllied
isthatofa________.
A.
B.
C.
D.
E.
liaison
disturbancehandler
qualityinnovator
resourceallocator
figurehead
Apakahorganisasi?
Organisasiadalahasystematicarrangementofpeople
broughttogethertoaccomplishsomespecificpurpose.
Levelinorganization:asmanagersmovesupinthe
organization,theydomoreplanningandlessdirecting
Profitandnotforprofit:evennotforprofitorganizations
needmoneytosurvive
Smallandlargebusinesses:asmallbusinessmanageris
morelikelytobeageneralist,combiningtheactivitiesofa
CEOtodaytodayoperationsbyasupervisor
Lingkunganorganisasi
Global
Customers
Political
Publicpressuregroups
Suppliers
Organisasi
Laborunions
Technological
Competitors
Government
Economic
Social
EraPasarBebas
Collaborationacrossborder
Globalization
Technologicalchange
Knowledgemanagement
Managingforcompetitiveadvantage
Goodmanagersknowthattheyareinacompetitive
struggletosurviveandwin
Tosurviveandwinyoumustgainanadvantageover
yourcompetitors
Thekeytolongtermsuccessisthecompetitive
advantageheldbythecompany
Sourceofcompetitiveadvantage
Innovation
Quality
Speed
Costcompetitive
Overtheyears,Bradsuniqueoutdoor
furniturecompany,ThePlacetoRelax,has
expandedinleapsandbounds.Hecurrently
providesproductstoover2.75million
customerslocatedon3continents.Bradhas
recentlyopenedhissixthproductionfacility
inaforeigncountryandplanstobegin
marketingproductsinJapansoon.Heis
achievingsubstantialfinancialsuccessinthe
foreignmarketplaces.TheexpansionofThe
PlacetoRelax isanexampleofan
organizationexperiencingthebusinesstrend
of______________.
A.
B.
C.
D.
E.
costcompetitiveness
globalization
regionalcommerce
transnationalcommerce
internationalfranchising
Benjaminsbusinesspracticesincludesettingthe
pricesofproductsbelowthatofhisrivals.Evenwith
thelowersellingprices,heisstillabletorealizea
substantialprofitforhiscompany.Benjaminisableto
accomplishthisfeatbecausehestrivestocuthis
companysoverheadexpenses.Hedoesnotmaintain
alargeinventoryandheonlyusestwosalespersons
toassisthim.Benjaminscompanymostlikelyis
engagingin_______.
A.
B.
C.
D.
E.
competitiveadvantageawareness
costcompetitiveness
effectivecommunicationskillengagement
innovation
conceptualskillutilization
Stephanieprovideshandmadeinterior
designproductstoover400customers.She
spendshourscreatingeachofherunique
products.Stephanieismeticulousinthe
detailofeachproductmarketedandstrives
toproduceeachonewithoutflaws.Her
clientelehavegivenherhighpraiseand
believeherproductsarethemostuniqueand
exquisiteavailableinthemarketplacetoday.
ItcanbestatedStephaniesproductsare
designedwith______inmind.
A.
B.
C.
D.
E.
competitiveadvantage
costcompetitiveness
quality
innovation
profitachievement
Managerialskills
TechnicalSkill:Abilitytoperformaspecializedtask
involvingaparticularmethodorprocess
Conceptualanddecisionalskill:Skillspertainingto
theabilitytoidentifyandresolveproblemsforthe
benefitoftheorganizationanditsmembers
InterpersonalandCommunicationSkills:People
skills;theabilitytolead,motivate,andcommunicate
effectivelywithothers
Skillsandcompetencies
Topmanager
Topmanager
Middlemanager
Firstlinermanager
(supervisor)
Conceptual
Interpersonal
Technical
Supervisor
Sparkyworksincloseconjunctionwithhis
organizationsmiddlemanagementteam.He
hastheresponsibilityforoverseeingthatthe
assemblylineworkersperformtheir
productionjobdutieseffectively.He
functionsasalinkbetweenmanagementand
theworkers.ThepositionheldbySparky
mostcloselyresemblesthatofa/an_______.
A.
B.
C.
D.
E.
toplevelmanager
tacticalmanager
operationalmanager
costanalyzer
firstlinemanager
Georgehasanexceptionalcapabilitytolead
andmotivatehissubordinates.Allofhis
workersstatethatheexplainsthingstothem
inwaystheycanclearlyunderstand.Even
thecompanyCEOclaimsGeorgeisthebest
persontotalktothatheknowsoftoday.It
canbestatedthatGeorgemostlikelyexcels
inhis_________.
A.
B.
C.
D.
E.
controllingskills
negotiatorskills
conceptualskills
peopleskills
decisionmakingskills