Академический Документы
Профессиональный Документы
Культура Документы
in Hotels
Dr. Michael Buser / Allianz - Germany / Corporate Clients - Allianz Risk Service
Expectations of a Hotel
Shower / bath and WC
Quiet loacation
Breakfast buffet
Telephone in room
Helpful staff
Restaurant in hotel
Spacious room
Television in room
Half / Full board
Results of an Opinion Poll
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Neither SAFETY
nor FIRE PROTECTION
are mentioned as topics among
the most frequent items
(Germany, 1999, Source: FOCUS)
Page 2
120
Fire deaths
100
Trend line
80
80
70
60
62
62
57
40
47
43
42
39
34
33
32
20
26
24
26
18
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
Causes of Loss
Human
misconduct/error
6,7%
Hot works
1,9%
Arson
13,5%
Natural hazards
25,0%
Electricity
16,3%
Open flame
1,9%
Explosion
1,0%
Political risks
3,8%
Spontaneous
ignition
1,9%
Unknown/
undetermined
27,9%
Time of Loss
18
16
14,9
14
13,4
12,1
12
10
8
9,8
7,5
6,7
5,5
5,3
8,1
6,6
4,9
5,1
4
2
0
08:00 10:00
10:00 12:00
12:00 14:00
14:00 16:00
16:00 18:00
18:00 20:00
20:00 22:00
22:00 24:00
00:00 02:00
02:00 04:00
04:00 06:00
06:00 08:00
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 6
Candles
Covered lamp
Ash tray
Overheated heater
Teamaker
Coffee machines
Defective television
Overloaded circuit
Iron
Overheated hairdryer
Defective radio
Arson
Electric blanket
Short circuit
Lightning
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Spontaneous ignition
Defective shaver
Page 7
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 8
Flamb
Overheated lamps
Ashtrays
Overheated heater
Coffee machines
Overloaded
power circuit
Deep-fat fryers
Gas cooker
Flammable
liquids
Arson
Hot surfaces
Short circuit
Lightning
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Sponaneous
combustion
Electric cooker
Page 9
Hote
l
Saun
a
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 10
Overloaded
circuit
Distilled spirits/
essences
Defective thermostat
Inadequate oven
insulation
Conversion work
HotelSauna
Distance to
hot surfaces
Forgotten
towels
Arson
Defective
timer switch
Short circuit
Lightning
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Spontaneous
ignition
Inadequate
insulation
Page 11
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 12
Combustible gases
Ashtrays
Overheated heaters
Overloaded
circuit
Flammable
liquids
Arson
Lightning
Overheated lamps
Short circuit
Spontaneous
combustion
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Oily rags
Page 13
From the very beginning, when booking a room at the travel agent's or the hotel,
travellers should make it clear that good fire protection is important to them and
make it a criterion in selecting their hotel.
When they check in at the reception desk they should ask about available safety
installations and familiarise themselves with the escape routes.
In their own interests they should inform the hotel if they require special assistance
in the event of a fire (e.g. if accompanied by children or elderly people, or if they are
disabled).
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 14
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 15
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 16
Conclusion
The study deals with fire safety in hotels and looks into
safety standards in Europe, North America and Asia.
Special advice is given on fire prevention in areas that are particularly at risk,
such as guest rooms, kitchens, saunas and storerooms.
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Page 17
Your contact
Dr. Klaus Burkhardt
Christoph Maurer
Thomas L. Meyer
klaus.burkhardt @ allianz.de
ch.maurer @ allianz.de
thomas.meyer_ff1 @ allianz.de
Allianz Versicherungs-AG
Corporate Clients - Allianz Risk Service
Koeniginstrae 28, D-80802 Munich
Dr. Michael Buser / Allianz - Munich / Corporate Clients - Allianz Risk Service
Allianz-intern
via Lotus-Notes mail
Page 18