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Date of Interview:
For each of the following questions, please provide a specific experience you’ve had
in the past. Explain the situation, the task at hand, the action you took and the result
of this action.
1. Describe a time when you were faced with a deadline you could not
meet.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
2. Describe a time when you went above and beyond when serving a client.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
6. Share a time when you had to follow a policy that you did not agree
with.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
7. Tell me about a time when you had to use persuasion to make someone
else see things your way.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
13. Tell me about a time when you had more tasks than you could complete
and had to prioritize.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
15. Share a time when you had to explain a complicated concept.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
16. Share a time when you had to make a decision that was unpopular.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
17. Describe a time when you had to face a co-worker who wasn’t pulling
their weight.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
18. Tell me about a decision you made that you later regretted.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
19. Describe a time when you used your creativity to problem solve.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
20. Describe a time when you had to tell your boss something they didn’t
want to hear.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
21. Tell me about a time when you identified a problem before it got out of
control.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
22. Share a time when you had to work on a team with someone you didn’t
like personally.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
23. Describe a time when you had to make a split second decision.
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________
S: ___________________________________________________________________________________
T: ___________________________________________________________________________________
A: ___________________________________________________________________________________
R: ___________________________________________________________________________________