ACTIVITY: ETIQUETTE AND BUSINESS

PROTOCOL
1. What is the importance to practice
Etiquette and
Protocol into the business world?
R: The importance of the proper ways of
behavior
are necessary for interpersonal
relationships,
especially when it comes to business as a
person
interested in purchasing a product or
service
representative noted that undertaking
carefully their
behavior in simple, everyday situations that
will give
you a general idea of the way we are to
labor issues.
2. What is the most important thing you
should have
in mind when you introduce someone?
The most important thing you should have
in mind when you introduce someone
is maintaining consistency between these
aspects:

Its exterior appearance,

Clothing,
Gestures and voice,
The tone modulation

3. What information should be provided

when
introducing someone?
The basic protocol of introductions calls for
introducing the lesser-ranking (socially,
professionally, by age or seniority) to the
higher-ranking person. Here are four
steps.
First, state the name of the person being
introduced to. This is the higher-ranking
person.
Second, say I would like to introduce or,
please meet or, this is, etc.
Third, state the name of the person being
introduced. This is the lower-ranking
person.

Finally, offer some details of each other, as

appropriate. This will help them connect
and pursue a conversation.
A Few Examples
Introduce a peer from your company to a
peer from another organization. Melissa, I
would like you to meet Steve, our Systems
Engineer. Steve, Melissa Hoffmann is from
Marketing. She is our Account Manager for
Wal-Mart.
When introducing a man and a woman at
work, consider their positions and senioritis
alone. Outside of work, it may be more
appropriate to introduce a man to a
woman, in contradiction to the above
guidelines. Only be judicious and sensitive.
Many people have difficulty introducing
people to one another and helping
establish a conversation. With some
practice and a sense of social and/or
professional ranking, you too can master
the art of introductions.
4. Why is it important to use performancerelated
compliments in a business conversation?

R: The humans are very competitive and

being
praised not only will high self-esteem but
also their
sense of competence than they motivate
not stop to
be the best and give all of them to stand
forever.

5. According to Cynthia, where should the

beverages
be placed?
R: The cups are placed upstream of the
knives in
order from left to right, water glass, glass of
white
wine, glass of red wine and glass of
champagne. If
you are not serving a specific wine or
champagne,
not put in order. They can be placed at a
slight angle,
where the water glass is facing outward,
furthest

from the plate.

6. Should a glass of white wine be held by
the stem?
R: Yes, it should be held by stem.
7. Why are complaining and criticizing
considered
bad manners?
R: Because it believes that this does not
help trade
relations because it thinks that it seriously
affects
not only the future of a city or country, but
the
world.
8. Describe how to politely interrupt
someone in a
conversation.
R: Politely interrupts the conversation
saying,
"Please Excuse me!" and then make your
announcement. Make sure it is a very
important
statement that can't wait until the
conversation
reaches a break.

9. What is the right way to hand out your

business
card?
R: A business card is always delivered by
grasping
the upper left corner; this in order that it be
delivered to the person who receives it can
read it
immediately.
10. Why is it important to find things in
common
with the people you meet in a social
situation?
R: This will make it easier and shall notably
the
relationship will have greater fluidity which
will help
you achieve good results and part apply to
any area
of your life, your family, your friends,
colleagues,
relationships, business relationships, etc.;
be a more
empathetic person that everyone has the
privilege
and the pleasure to meet you.