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A psychological methodology for measuring individual and

company cultures shows that the staff are often leaving their
morals at the office door. Your business could be damaged if you
dont find a fix

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The Mr Hyde antidoteDialogue Review

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Is the culture of your organization a problem? Do you employ people

who leave their morals and judgment at the office door? Do you have a
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Mr Hyde problem? We found that many companies do.

Anecdotal cultural indicators are all around you, but how do you

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serious problems when both parties struggle to understand what is

meant by culture, have difficulties in identifying it, and fail to agree
what positive changes to it should look like. Regulators imperfect
understanding of companies culture, together with a lack of forensic
tools to assess it, often means their interventions can cause more harm
than good.
There is another way. The MoralDNA (MDNA) diagnostic tool (see panel
over page) is a scientific approach to measuring and analyzing company
culture. It focuses not on employees anecdotal behavioural patterns
but instead examines what drives those patterns. Are your people
driven by: rules (the ethic of obedience)? principles (the ethic of
reason)? And how much concern do they exhibit for the outcomes of
their acts (the ethic of care)?
Moral breakdown
Companies we have worked with found MDNA results informative and,
in many cases, shocking. Staff in the worst-affected company cultures
exhibited a Jekyll and Hyde approach to their lives, changing personality
once they arrived at the office. Where many were caring, good parents,
and loving friends, they became heartless automatons in the workplace

Machine Learning & MATLAB

(see Figure 1). Instead of using their own judgment, they slavishly

Lsen Sie typische technische

Herausforderungen. Laden Sie das White Paper
herunter.

followed the rulebook.

Rules are rules, you might say, but we found that the outcomes of such
robotic compliance were generally negative. People were simply less
caring about outcomes at work than they were at home, a problem that

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The Mr Hyde antidoteDialogue Review

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got worse as they climbed the seniority scale. Managers ostensibly

hired for their instinct and judgment as well as their skills were
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divesting themselves of the moral responsibility to make good calls.

excuse not to engage their hearts and heads when making decisions.

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Which of these brands,

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The Mr Hyde antidoteDialogue Review

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YOUR DIALOGUE

Which of the following do you thin

poses the greatest risk to global
business:
Which of the following do you think
the greatest risk to global business:
Financial instability
Political fragility
Environmental threats
International complexity
Risk aversion and reluctance to grow
Other

Vote
View

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But when we work with clients we demonstrate the ways in which

walk into a trap. Ask yourself the following questions:

Are you, as a business, doing the right thing? (Are you 100% sure?)
Are you doing it in the right way? (How well risk- managed and ethical
are your operations?)
Are you doing it for the right reasons? (Can you justify your licence to
operate?)
The answer to each of the above may be a qualified yes! But is this
enough? Not necessarily. Imagine the shock in sessions with clients
when we point out that most totalitarian regimes including Nazi
Germany would answer yes to all three. Many city speculators and
traders would give a trio of affirmatives at the end of a successful day,
regardless of what damage they may have caused. The point is, you can
justify most courses of action under the above formula but that does
not mean such acts are right. Why? Because there is a fourth question:
Is what you are doing based on the right moral values? This tie-breaker
exposes the incompleteness of the three earlier questions.
The word RIGHT itself is a useful mnemonic. It stands for:
R-ules do we know and operate within them (letter and spirit)?
I-ntegrity do we act out all the moral values which make up integrity?
G-ood is our decision-making intended to do good and for whom?

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H-arm will our decision-making cause unintentional harm and to

whom?
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T-ruth can we honestly stand behind our decision with a clear heart?

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