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Corporate Technology

Project
j
Management
Dr. Ulrich Lwen
Siemens AG, Erlangen
CT RDA CES
+49 (9131) 7-32948
ulrich.loewen@siemens.com

Copyright Siemens AG 2016. All rights reserved.

Content and Objective


Content

Objective

Introduction to Project Management

Understand principles of project


management

Project
j
Management
g
Phases
Project Initialization and Definition
Project Planning

Explanation of interfaces between


engineering and project management
Introduction of key methods of project
management

Project Controlling

Project Management
04/2016
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Introduction to Project
Management
Project Management
04/2016
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Project and Project Management


Project
A temporary and unique endeavor, consisting of a set of concerted,
managed activities, which is undertaken to meet unique goals and
objectives considering constraints regarding time and resources
The temporary nature of projects indicates a definite beginning and end
Project management
Discipline of planning, organizing, securing, and managing resources
to bring
g about the successful completion
p
of specific
p
p
project
j
g
goals and
objectives
Application of knowledge, skills, tools and techniques to project
activities to meet project requirements
Project Management
04/2016
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Elements of Project Management


Project management is the application of general applicable management
f
functions
ti
to
t a task
t k organized
i d as a project
j t
Project

Management
Ti
Time

Quality

Budget

Planning: Define what is targeted


Organization and coordination: Make
it work
Guidance: Goal oriented g
guiding
g of
other people
Controlling: Tracking with respect to
successful project execution

Iterative process along entire project lifecycle


Plan: Define targets
and plan measures

Project Management
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Do: Execute
measures

Check: Monitor
achievement of goals

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Act: Improve
measures

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PM@Siemens
Overview
Reference Process

Project categorization
A, B, C, D, E, and F projects
Project management profiles
Project manager
Senior project manager
Project director
Project Management
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PM@Siemens modules
Processes
P
and
dR
Roles
l
Contract Management
Project Controlling
Qualityy Management
g
in Projects
j
Project Procurement
Project Management Career Path
Training and Development
Collaboration in Projects
IT Applications
Continuous Improvement
PM@Siemens Implementation
Internal Projects

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PM@Siemens
Reference Process for Plant Projects
Project Acquisition
Lead
Management

Opportunity
pp
y
Development

Bid
Preparation

Contract
Negotiation

Project
j
Handover

PM010

PM020

PM040

PM070

PM080

Go/no-go
decision

Bid
decision

Bid
approval

Project
won/lost

Start of
project

Project Execution
Project Opening Detailed
& Clarification
Planning
PM080

Start of
project

PM100

Purchasing
Dispatch
& Manufacture

PM200

PM300

PM400

Order receipt Approval of


Dispatch
clarified detailed planning approval

W
Warranty
t Phase
Ph

Construction/ CommisInstallation
sioning
PM550

Acceptance

PM600

Material and Construction/


resources
Installation
at site
p
completed

Project
Closure

PM650

PM670

Release for Customer


acceptance acceptance

Project
closure

Warranty
PM650

PM670

PMx

PM700

Project
End of
Customer
closure
warranty
acceptance
Project Management
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Milestone

PMy

Quality Gate

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Interrelation of Engineering Reference Process


and Project Management Process
Plant Lifecycle
Project Execution

Project Acquisition

Operation

Project Management Process


Project
Purchasing
PreProject
Bid
Contract
Project
Detailed
ConstructionCommissioopening &
& manu- Dispatch
Acceptance
acquisition acquisition preparation negotiation handover
planning
Installation
ning
clarification
facture

Project
closure

Bid
decision

Start of
project

Approval
of basic
design

Approval
of detail
planning

Customer
acceptance

PM020

PM080

PM150

PM200

PM650

Conceptual
Engineering
Basic
Engineering

Warranty

Installation,
Commissioning
Detailed
Engineering

Engineering Reference Process


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Project Management Phases


Project Management
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Project Phases
Phases: Division in connected sequences
Project phase divide project lifecycle in temporal connected sequences
and reflect project execution from perspective of activities of various
organizational units
Process model defines how the work to deliver the results of the project
have be executed in phases and therefore supports monitoring and
controlling of the project
Acquisition
Go/No Go
Decision

Bid
decision

Bid
approval

Project
Won/lost

Start of
project

Order
receipt
clarified

Approval
of detail
planning

Dispatch
approval

PM010

PM020

PM040

PM070

PM080

PM100

PM200

PM300

Material & Construction/Release for


resources installation customer Customer
completed acceptanceacceptance
at site
PM400

PM550

PM600

PM650

Project
Purchasing
PreProject
Bid
Contract
Project
Detailed
ConstructionCommissioopening &
& manu- Dispatch
Acceptance
acquisition acquisition preparation negotiation handover
planning
Installation
ning
clarification
facture

Project
j
Phases

Project Management
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Milestone

Project
closure

End of
warranty

PM670

PM700

Project
closure

Warranty

Qualityy Gate

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Project Management Phases


Project management phases are oriented towards logical connected
activities of project managements and describe activities necessary to
manage a project
DIN 69901 distinguishes 4 project management phases
Initialization, definition
Planning
Planning
Initialization
Controlling
D fi iti
Definition
Controlling
Closure
According to DIN 69901 project
management
g
p
phase are further
divided in 59 more detailed phases

Closure

In reality overlapping of phases, especially planning and controlling


Project Management
04/2016
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Interrelation of Project Phases and Project


Management Phases
Project Management Phases
Planning

Planning

Initialization
Definition

Closure

Initialization
Definition

Closure

Control

Control

Projects
Realization Project

Acquisition Project

Plant Lifecycle
Project Execution

Project Acquisition

Operation

Project
j
Management
g
Process
Acquisition
Go/No Go
Decision

Bid
decision

Bid
approval

Project
Won/lost

Start of
project

Order
receipt
clarified

Approval
of detail
planning

Dispatch
approval

PM010

PM020

PM040

PM070

PM080

PM100

PM200

PM300

Material & Construction/Release for


resources installation customer Customer
completed acceptanceacceptance
at site
PM400

PM550

PM600

PM650

Project
Purchasing
PreProject
Bid
Contract
Project
Detailed
ConstructionCommissioopening &
& manu- Dispatch
Acceptance
acquisition acquisition preparation negotiation handover
planning
Installation
ning
clarification
facture

Project Management
04/2016
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Project
closure

End of
warranty

PM670

PM700

Project
closure

Warranty

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Project Initialization and


Definition
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Project Idea and Project Targets


Shaping of project idea

Project targets

Concrete project targets


Conditions to be observed
Budget,
g , quality,
q
y, and time,, which are
often interrelated contrary

Define expected result (numbers,


data, facts)
Have to be documented and agreed
g
between customer and contractors
Described in an operational way:
evaluable and measurable
Should not comprise solution aspects
Comprise criteria for assessment of
solution and acceptance criteria
Refine responsibility
May be adapted during project
execution
Should be inline to other targets, e.g.
strategic objectives of enterprise

Time

Quality

Budget

Shaping of project idea is first project


planning
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Success Factors in Early Phases


Handover from Acquisition to Realization Project
Early appointment and involvement of project manager depending on
the complexity and probability of winning the order
Bid
Preparation

Contract
Negotiation

Project
Handover

Project Opening
& Clarification

PM040

PM070

PM080

PM100

Bid approval

Project won/lost

Start of project

Order receipt clarified

Bid calculation
Limits of authority

As sold calculation

Project Acquisition

Order position calculation

Project Execution

Sales
S
l E
Expertt
Bid Manager

Project
P
j t
Manager

Early involvement of engineering (technical limits of authority)


Early involvement of procurement (leverage of procurement potentials)
Project Management
04/2016
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Project Planning
Project Management
04/2016
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Typical Roles in Acquisition and Realization


Project
Acquisition project

Realization project: core team

Senior management
Sales manager
Bid project manager
Commercial bid project manager
Scheduler
Project procurement manager
Quality manager in project
g
Contract manager
Systems engineer

Project manager
Technical project manager
Commercial project manager
Scheduler
Quality manager in project
Contract and claim manager
Dispatch logistics manager
g
Site manager
Project administrator

Realization project: extended team


For allll iimportant
F
t t roles
l should
h ld b
be d
defined
fi d
role descriptions including
Tasks
Responsibilities
Competencies
Project Management
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Steering
St
i committee
itt
Senior management
Project procurement manager
Systems engineer
Engineers
Service operation manager

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Example: Project Organization of Realization


Project
Commercial
Responsible
espo s b e

Project
Manager
a age

Steering
Committee
Co
ee

Contract/Claim
Manager

Steering committee

Sales Manager

Sub-Project
j
Manager Craft1

Quality
Manager

Sub-Project
Manager Craft 2

System
Engineer

Sub-Project
Manager Craft 3

Project
Purchaser

Sub-Project
Manager Craft 4

Scheduler

Established for larger projects


Consists of decision makers of
customer and contractor, additional
experts on demand
Highest authority in case of high level
decisions resp. escalations, e.g.
Claims
Controlling of project progress
Release of milestones

Regional
Company

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Work Breakdown Structure


Definition of adequately sized work packages
Deliverable-oriented
Deliverable oriented hierarchical decomposition of the work to be
executed by the project team to accomplish the project objectives and
create the required deliverables
g
and defines the total scope
p of the p
project
j
Organizes
Each descending level represents an increasingly detailed definition of
the project work
Supports resp.
resp enables accurate tracking and reporting
Facilitates detailed estimation and planning of efforts in cost
breakdown structure, time schedule, resource allocation, and
documentation structure
Ensures that all required deliverables are constantly produced
Change and claim management as well as risk and opportunity
management procedures result in tasks in work breakdown structure
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Example of Work Breakdown Structure


Project
xyz
Project
Project
Management Clarification
WP11

Project
Planning

Project
Realization

WP21

WP3.1

WP4.1

WP 2.2

WP3.2

WP4.2

WP3.3

WP4.3

Project management and phase oriented


breakdown on level 2
Work packages on level 3

Example of representation in MS-Project

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Risk and Opportunity Management


Risk management

Project risk

Explicit handling of risks that endanger


a project leading to an increased
planning certainty in the project and
thus to an increased planning certainty
in the company
Approach for identifying, analyzing,
responding to, and monitoring risks in
p
order to minimize their impact

Uncertain events or possible situations


with negative impact in form of
damages to success of entire project,
specific project targets, deliverables, or
incidents

Risk management process

Risk may change during project


execution, e.g. with respect to their
impact

Risk management is an integral part of


successful
f l project
j t managementt
Continuous closed-loop process during
entire project
Very important in early phases of a
project and retrospective at the
conclusion of the project
Project Management
04/2016
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Duality of risks: Each risks entails to the


pp
y
same extent an opportunity

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Risk Mitigation Strategies


Measures for risk protection
Prevention: Do not take the risk

reduce

very high
high
medium

transfer
restrict

prrevent

Impactt (relatively to p
project budget)

Risk classification heat map

low

accept
i i ifi
insignificant
t
improbable possible
> 1%
> 10%

probable very probable


> 20%
> 50%

Reduction: Reduce impact


p
and
likelihood of occurrence of identified
risk
Restriction: Keep impact and
likelihood of occurrence of risk on low
level

Probability of occurrence

Red: Urgent need for action (reduce,


transfer, prevent)
Yellow: Observe, act if necessary
Green: Monitor,
Monitor no action required at
the moment
Project Management
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Transfer: Transfer risk to other


organization, e.g. assurance,
customer
Acceptance: Carrying the risk itself

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Changes and Change Request Management


Changes in project

Change request management

Accompanied by increasing detailing of


project deliverables there arise change
requests towards original project
definition

Establishment of framework conditions


and processes guaranteeing a well
defined management of change
requests in the project

Examples
Additional requests of customer
(increase)
Change requests of customer
because of new technical insight or
additional requirements
Mistakes in project definition of
contractor maybe because of design
errors or imprecise input of customer
Changes from authorities, new
standards unexpected events
standards,
events, etc
etc.

Examples
Decision-making body for change
requests defined and implemented
Document and configuration
management, especially versioning
and release procedures
Processes and templates for
processing of change requests,
change orders, and error reports
Clear rules for dealing with financial
impact of changes

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Changes and Change Request ManageDistinction


Between Change Request and Claim
Change request

Claim

Financial, time, or factual-related


demand of one of the contractual
parties mostly leading to increase or
decrease and typically resulting in
change of contract or additional order in
mutual understanding

Financial, time, or factual-related


demand of one of the contractual
parties due to act, nonfeasance,
deviation improvements
deviation,
improvements, difficulties
in context with fulfillment of the contract
in case of gray areas or violation

Examples
Technical demand
Additional benefits

Examples
Financial claims
Demands of timing
Technical demands

Change request management


Handling of demands for a deviation
from a fixed scope of supply and
service

Claim management
Handling of partner's claims on
account of defects or deficiencies in a
contractual provision of service

Project Management
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Effect of Changes During Project to Result of


Project

Risks

Change
Order

Claim

Non Conformance Cost

Cost
Improvement

Profit
Profit

PM080

PM670

Order entry
calculation

Project
closure

planned sales
Project Management
04/2016
Page 25

planned costs

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Project Controlling
Project Management
04/2016
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Earned Value Management


Project management technique for measuring project performance and progress in an
objective manner combining measurements of
Scope
Schedule
Cost
in single integrated system being able to provide accurate forecasts of project performance
Measured information
Planned value PV: budgeted costs for
planned activities till monitoring point
Earned value EV: implemented scope till
monitoring point
Actual cost AC: real costs at monitoring
point
Predicted information
Estimate to complete EtC
Budget at completion BaC
Estimate at completion EaC
Project Management
04/2016
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Derived information
Variances actual versus planned and
performance indices
Cost variance CV = EV AC
Schedule variance SV = EV PV
Variance at completion VaC = EaC - BaC
Cost performance index CPI = EV / AC
Schedule performance index SPI = EV / PV

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Illustrative Graphic Performance Report


Estimate at Completion (EaC)
Variance at Completion (VaC)

cum
mulated valu
ues

Estimate to Complete (EtC)

Planned
Value (PV)

Budget at
Completion
(BaC)

Cost Variance (CV)


Schedule Variance (SV)
Actual
Costs ((AC))

Earned
Value (EV)

data
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04/2016
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Escalation Management
Successful project controlling requires
Early
E l recognition
iti off arising
i i conflicts
fli t
and problems
Established procedures and
processes for decision making
p
g and
escalation management
To react in case of conflicts early and
adequately
Conflicts
May arise within project team,
between project manager and team,
or between project and environment,
e.g. line management, customer
Reasons are manifold , e.g. costs,
resources objectives
resources,
objectives, priorities
priorities,
procedures, responsibility, persons
Project Management
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Project manager is responsible for


d fi iti off escalation
definition
l ti managementt
processes
Definition of escalation level and
paths
p
Within project
From project to line organization
From project to customer
Definition of escalation criteria
(thresholds), e.g. for time delays, cost
overruns, quality issues
Communication of escalation strategy
within project and environment

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Escalation
n levels

Example: Decision Making Process and


Escalation Levels and Paths
Decision maker

Decision making process

Escalation paths

Steering Committee
Sponsor

Decides about changes with respect


to targets, costs, deadlines, claims,
etc.
Releases proposed solutions

Line Management
Decide within own responsibility
Project Management Office

Project Manager

Decides within own responsibility or


escalates
Selects decision maker
Prepares proposal for decision

Project Manager
Sub-Project Manager
Team Member

Decide within own responsibility or


escalation if threshold is reached
Prepare proposals for solutions resp.
resp
decisions

Project Management
04/2016
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Corporate Technology

Thank y
you for y
your
attention!
Dr. Ulrich Lwen
Siemens AG, Erlangen
CT RDA CES
+49 (9131) 7-32948
ulrich.loewen@siemens.com

Copyright Siemens AG 2016. All rights reserved.

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