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Jeffrey A.

89104 Sugarbush Drive Lakewood, Ohio 44117 (216)706-3269
Full time employment in the network or systems support areas of the Information Technology industry.
Master of Technology December 2011
Kent State University Kent, Ohio
Emphasis: Computer Technology
Cumulative GPA: 4.0
Hardware Devices:

Bachelor of Business Administration May 2009

Kent State University Kent, Ohio
Major: Computer Information Systems
Major GPA: 3.70

Cisco 2500/2600 Series Routers; Cisco 1900/2950/3550 Switches;

Cisco PIX Model 501; Dell Power Edge Servers; Dell OptiPlex
workstations; HP Jet Direct/Network printers; VXL/WYSE Thin

Network Protocols:


VPN; 802.11x

Server Operating Systems:

Microsoft Windows Server 2000/2003; Microsoft Active Directory;

Microsoft Exchange 2003; Citrix Metaframe XP; Novell Netware 5.1;
Linux; Cisco IOS 11x/12x

Desktop Operating Systems:

MS-DOS; Microsoft Windows 95/98/ME/NT/2000/XP/CE.Net;


Application Software:

Ethereal; Lotus Notes; McAfee Enterprise Suite 7.1/8i; Microsoft

Office (all versions including up to 2003); Norton System Works;
Open Office; Remote Desktop; Samba; Shavlik HFNetChk; Sophos
Antivirus; Symantec Ghost 7.5/8.0; Veritas Backup Exec 9.1;VM
Ware; VNC

Programming Skills:

HTML; JCL; Oracle iSQL; Visual Basic 6.0

Computer-Related Training:

Microsoft Security Guidance Training Clinic; Cisco Internetworking,

Advanced Cisco Internetworking, Linux Operating Systems,
Windows 2000/2003 Client-Server Networking workshops


Network Administrator
Acendex, Inc. Beachwood, Ohio January 2012-Present
Provided network support and administration to large Cleveland based health care facility
Maintained high availability and stability in a fast-paced Windows 2000/2003 server, desktop, and Citrix
Metaframe XP environment
Coordinated with fellow network engineers and application vendors to upgrade software that enhanced
the overall network infrastructure
Consultant (Self-Employed)
Cleveland/Akron Areas August 2010-Present
Performed PC installs, upgrades, and repairs on hardware and software for customers in the Greater
Cleveland/Akron areas
Installed wired and wireless networks for customers using Linksys and D-Link equipment

Jeff Beck, Page Two

LAN Systems Specialist (Graduate Assistant)
Office of the University Registrar, Kent State University Kent, Ohio August 2009-December 2011
Provided network and desktop support to over 100 users across six departments within division
Supplied hardware and software recommendations to management
Managed several projects that enhanced systems administration and information security policies across
Assisted management in the creation and modification of user and computer security policies for network
Lab Instructor Internetworking Workshop
College of Continuing Studies, Kent State University Kent, Ohio October-November 2010
Instructed 20 graduate and undergraduate students in a hands-on workshop on fundamentals of
LAN/WAN internetworking using Cisco routers, switches, and firewalls
Taught students basic networking concepts and technologies pursuant to CCNA exam
Assisted laboratory professor in creating lesson plans for each class session
Student Project Coordinator
Libraries and Media Services, Kent State University Kent, Ohio January-August 2010
Encoded archived personal interviews from audio cassette to mp3 format for Kent State University May
4th Task Force
Encoded educational videos from VHS to mpeg files and converted to DVD format
Computer Lab Monitor (Intern)
Client Services, Kent State University Kent, Ohio August 2008-May 2009
Managed user activity in several student computer labs across university campus
Provided training and technical support on software applications to users
Resolved computer hardware and software issues as needed
Migrated all users and computers in supported offices within Enrollment Management and Student
Affairs division from Novell Netware Directory Services to Microsoft Active Directory Services
Standardized procedures for workstation deployments and operating system image management
within Office of the University Registrar
Created inventory tracking database for hardware, software, and network configuration
information for all devices within supported offices of Enrollment Management and Student
Affairs division
Nominee Total Quality Service Award Enrollment Management/Student Affairs Division Kent, Ohio
March 2011
Active Member Kent State Linux-UNIX Users Group Kent, Ohio
March December 2010
Active Member Kent State Network Users Group Kent, Ohio
August 2006 December 2010
Eagle Scout Award Boy Scouts of America, Greater Cleveland Council Euclid, Ohio
September 2005
Chess, rappelling, cycling, golf, running


Athlete Resume Sample

9867 East Summit Street
Kent, Ohio 44240
(330) 678-1234

Obtain a position in public service involving environmental protection, utilizing

strong communication and interpersonal skills.


Bachelor of Arts, December 2013

Kent State University, Kent, Ohio
Major: English
Cumulative GPA: 3.5
Major GPA: 3.7


Technical Writing, Advanced Business and Professional Writing,

Intercultural Communication, Lake Erie Environmental Science


Windows XP, Microsoft Word, Excel, PowerPoint, Publisher


Receptionist, DeWeese Health Center, Kent State University, Kent, Ohio

Greeted students and staff in professional manner, answered phones and
responded to inquiries, maintained database of patient information, typed, faxed,
and filed documents, collaborated with team to create Patient Care Policy and
Procedure Manual, designed brochures on variety of health-related issues.
(2012 - Present)
Server, Rocknes, Kent, Ohio
Provided customer service including greeting patrons, taking food orders, and
suggesting items, trained four new employees. Presented "10 Ways to Enhance
Your Customer's Experience" using PowerPoint at staff meeting to help ensure
customer satisfaction. (2010 - 2012)


Captain/Member, Kent State Womens Field Hockey, Kent, Ohio

Held practices and ensured team members were motivated and performed at
their best level. Provided guidance and direction to newly recruited members
and especially to freshman students in their transition from high school to
university setting. Led the team on winning streak during the last two seasons.
Named to the First Team All-American. Honored as 2013 National Player of the
Year. (2012 - Present)


Dean's List, six semesters

Member, Ecology Club
Volunteer, Geauga Humane Society


Bicycling, kayaking, camping, learning about environmental issues.


Cover Letter Sample

1427 East Summit Street

Kent, Ohio 44240
November 22, 20XX
Terri J. Williams
Vice President
Bank of America
Human Resources, Northwest Division
P.O. Box 37000
Portland, Oregon 97707
Dear Ms. Williams:
I am writing in reference to the Management Trainee position available at multiple locations in Portland,
Oregon. I became aware of the opening through the Career Services Center at Kent State University. I
will be graduating from Kent State University this August, receiving a bachelor of business
administration with an emphasis in finance.
Six years of full-time and part-time work in the field have captured my career interests in banking. I
realized that a degree was needed in order to fulfill my goal of attaining a higher managerial position, so I
pursued my education and am nearing its completion. Through my banking experiences and academic
background, my communication, time management and leadership skills have all been strengthened.
This is evidenced by my involvement in work, classes, and professional organizations. I am eager to learn
new skills and ideas, and strive for results.
In researching your organization, I was impressed by the 35% growth rate that Bank of America has
experienced within the past three years. Additionally, I am very interested in the many innovative ideas
that your organization has implemented, including the mentoring program for first year employees.
The enclosed resume highlights my experiences and skills; additional information and references are
available upon request. I would welcome the opportunity to meet with you and further discuss my fit at
Bank of America. I currently live in Kent, Ohio, but am planning to relocate to the Portland area shortly
after graduation. I will be in Portland beginning May 20th, and will be available for an interview at that
point. If it fits with your schedule, I would be eager to speak with you via telephone prior to that date.
You can reach me in Ohio at (330) 671-8878 until May 19th. Beginning May 20th, you can reach me in
Oregon at (206) 301-1904. Additionally, I use email regularly and can be contacted at any time at Thank you for your time and consideration.

Taylor Mayers
Taylor M. Mayers


Cover Letter Sample

138 Water Street
Kent, Ohio 44240
April 10, 20XX

Ms. Anne E. Little

Director of Athletics
Winston-Salem State University
601 Martin Luther King Junior Drive
Winston-Salem, North Carolina 27110
Dear Ms. Little:
I am writing in reference to the open position of Assistant Athletic Director for Sports Information. I will be
earning a bachelor of business administration degree with a marketing concentration in May 20XX, and am
eager to utilize both my academic and sports industry experience at Winston-Salem State University.
A combination of academic coursework and practical experience in the sports industry has prepared me to
become an effective team member at the Campus of Champions. As a volunteer for the Kent State womens
basketball team, I increased my knowledge of the year-round operation of a Division I sports program.
Maintaining and disseminating various game statistics has provided me the opportunity to illustrate my
accuracy, attention to detail and ability to adhere to strict deadlines. Through this process, I developed trusting
relationships with players, coaches and members of the media. My internship with the Akron Aeros further
developed my writing and organizational skills. Via press releases and other team publications, I was able to
combine technical and creative writing styles that both informed and entertained the reader. I operated
promotional booths throughout the Akron area, which enhanced public awareness of the Aeros. As a result of
these experiences, I have grown accustomed to weekend and evening hours.
As my resume indicates, I have experience with HTML. My increased responsibilities with the womens
basketball team this season will include assisting with their web site. I have sought out opportunities to enhance
my interpersonal skills as well. My involvement as Vice President of the American Marketing Association has
given me more confidence in communicating with a wide range of audiences.
With my related experience and educational background, I believe I can make a significant contribution to the
Winston-Salem State University Athletic Department. I would like an opportunity to further discuss the position
and my qualifications. To arrange an interview, please call me at 330-672-2360. I will contact you in a week to
confirm receipt of my materials. Thank you for your consideration.
Daniel Stevens
Daniel A. Stevens


Sample Statement of Purpose

The doctoral program will provide me with an opportunity to learn more about
higher education and prepare me to be a senior level college administrator. I
have had several educational and life fulfilling opportunities to work with many
administrators to help contribute to the field. Do to the nature of this program; I
believe it will provide me with an opportunity to continue to be a catalyst not only
within higher education, but my community as well. In addition, this program will
help me further my understanding of first generation African American college
students expectations and knowledge about college prior to enrolling in the their
respective institutions by participating in pre-college programs.
My professional goals are to learn as much as I can about higher education that
would strengthen my awareness about trends within the field and how I can
contribute to the overall mission and purpose of the profession. I would like to
someday become a dean of students or vice president for student services or
student affairs as well as a faculty member. I believe my past and current
experiences have prepared me tremendously to serve as a senior level
As a graduate student at American Justice University (AJU), I studied and
worked in a number of capacities i.e. graduate assistant, supervisor, advisor, and
practitioner within an urban environment. Located in Detroit, AJU challenged me
to think critically and provided me with skills to work with a number of different
cultures, lifestyle, beliefs, and backgrounds. Classes such as College Student
Development, Higher Education Law, Finance, and Administration, and my study
abroard experience to England, Scotland, and Ireland deepened my
understanding of the field and how colleges and universities operate. These
experiences provided me with an opportunity to enhance my understanding of
higher education and how to apply theory to practice.
As an active member within a number of different organizations that work to
improve the lives of others, I believe I have not only been a catalyst for change,
but have instilled a sense of hope for many students. Currently, I serve as an
advisor to the Gamma Club (GC) of Detroit, Michigan, which is a youth auxiliary
of Beta Beta Beta Sorority, Inc. This youth auxiliary was established in 1970 and
designed to assist young females between the ages of 8 18 providing them
with opportunities to work with college and professional women on a regular
basis, exposing sorority national programs and services, and preparing them for
academic and career success. Many of the young women who participate in this
program are raised by single parents/guardians (predominately women);
therefore, my colleagues and I work extremely hard to ensure these students are
provided with the necessary skills to be successful and influenced by positive
female role models.

Gamma Page 2
In addition, I serve as a committee member for the MLK Weekend Celebration in
Detroit, Michigan. Last year, the committee implemented an essay competition
to encourage high school students to think critically and display their creative
writing abilities. With access to college becoming more burdensome and
stressful for many college students, I worked with university officials at NASPA
University, which is located in Denver, Colorado to establish a scholarship (Dr.
Martin Luther King, Jr. Scholarship) for the first, second, and third place winners
of the essay competition. The university agreed to support this initiative to help
offset costs during their first semester of study at the university.
In my current role as a Residence Hall Director at NASPA University, I strive to
educate the campus community about diversity, multiculturalism, and inclusion,
and how it plays an essential role within our society. Part of my responsibility
includes monitoring minority students academic and career success and
preparing them for graduate or professional schools through the Graduate
Recruitment Program (GRP). As advisor to GRP, I believe I have been influential
in empowering these students through seminars, workshops, and programs that
encourages them to continue to seek higher education.
I believe my experiences have greatly prepared me for the EdD program at
NASPAUniversity. I am confident that this program will continue to enhance my
understanding of higher education and prepare me to help my colleagues and
future colleagues to be catalyst within the profession.