Manageme:
nt Developm
PGp “Mt Instig,
ute
Customer Relationship M.
‘anage
Ment
(Closed Book)
id Term Exarn
Oct, 204 5
is 30
Max Mark:
2 hours
Duration :
Note :
a) All answers MUST b
eto the point, and written i
in the 5,
Pace provi
ovided
b) All questions carry equal marks
c) Make any assumptions you need to, but cl
" early state
them
name: ] p e
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bean inal AD COME join “YOY ng BL
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