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New Fujitsu Juniper SSL VPN Portal Authors: Jennifer Warren V3 NA Program Team October 2011

New Fujitsu Juniper SSL VPN Portal

Authors: Jennifer Warren V3 NA Program Team October 2011

Contents

 

Page:

Procedure

3

Step 1: Installing the Defender Software

3

Step 2: Saving the RAS Token

4

Step 3: Defender Desktop Token Setup

4

Step 4: How to use the new Fujitsu Juniper SSL VPN Portal

7

Procedure

Step 1: Installing the Defender Software

1. Open the attached file “Defender Desktop Token Installer.exe” to start the installation wizard:

Token Installer.exe” to start the installation wizard: 2. Push the “Next” icon. The following agreement page

2. Push the “Next” icon. The following agreement page will appear.

“Next” icon. The following agreement page will appear. 3. Click on “I accept this license agreement”

3. Click on “I accept this license agreement” and push “Next”

“I accept this license agreement” and push “Next” 4. Next click “Finish”. This will save the

4. Next click “Finish”. This will save the program onto your C-Drive of your computer.

5. After the installation complete page has displayed, click “Finish”. Step 2: Saving the RAS

5. After the installation complete page has displayed, click “Finish”.

Step 2: Saving the RAS Token

The User should have received an email indicating the location of where their with their token details in a text file are located. Next create a directory called “RAS Token” within My Documents

a directory called “RAS Token” within My Documents And saved the attachment to “My Documents\RAS Token”

And saved the attachment to “My Documents\RAS Token”

Step 3: Defender Desktop Token Setup

Click Start -> Programs -> Defender Desktop Token -> Defender Desktop Token

On first run, the following will open, Click “Next” Select “Browse” Browse to where the

On first run, the following will open, Click “Next”

On first run, the following will open, Click “Next” Select “Browse” Browse to where the token

Select “Browse”

following will open, Click “Next” Select “Browse” Browse to where the token file is located, select

Browse to where the token file is located, select it and click “Open

Browse to where the token file is located, select it and click “Open New Fujitsu Juniper

The “Code” field will populate. Click “Next”

The “Code” field will populate. Click “Next” The storage location should be changed. Check “Another folder”

The storage location should be changed. Check “Another folder” and Browse to “My Documents\RAS Token”, ensure that “Make this token the default token box is ticked” and click “Next”. Note: a user may choose another location.

“Next”. Note: a user may choose another location. Enter a “Passphrase” that can be classed as

Enter a “Passphrase” that can be classed as “STRONG”, this will be confirmed by the “Strength” meter. Then click “Next”.

IMPORTANT NOTE: You may choose the “Passphrase” same as your ‘Window Password’, but please be aware that your ‘Password’ will require change on regular basis on 30/60 days intervals, however your Defender Paraphrase will need to stay the same. SO, you should choose this carefully.

IMPORTANT NOTE: If you forget your Defender Paraphrase, the service desk will NOT be able to reset your paraphrase for you. You will need to have a brand new defender token created, and will have to start the Defender Desktop Token Setup process over again. SO again, please choose your paraphrase carefully.

Setup process over again. SO again, please choose your paraphrase carefully. New Fujitsu Juniper SSL VPN

The default “Token Name” can be used, but if there is a possibility that you will have further tokens, it would be better to rename it to something meaningful. Click “Next”

to rename it to something meaningful. Click “Next” Click “Finish” You are now setup. Close the

Click “Finish”

something meaningful. Click “Next” Click “Finish” You are now setup. Close the window. Step 4: How

You are now setup. Close the window.

Click “Finish” You are now setup. Close the window. Step 4: How to use the new

Step 4: How to use the new Fujitsu Juniper SSL VPN Portal

6. Please type in the following link into your Internet browser:

https://vpn-na.vertexgroup.com/msg

The following screen will appear

7. Enter your MSG User-ID (i.e. c044481) and network password in the relative fields. NOTE:

7. Enter your MSG User-ID (i.e. c044481) and network password in the relative fields.

NOTE: Please make sure you are not already logged in to any other remote access solutions (i.e. ADUS Corp Remote Access). If you are logged into another remote access solution, please logout and begin with Step #4 – How to use the new Fujitsu Juniper SSL VPN Portal.

NOTE: Make sure that your proxy settings are off. To do this open Internet Explorer, then Tools ->Internet Options -> Connections Tab -> Click “LAN Settings” -> and ensure that the “Use a proxy server for your LAN” is un-ticked.

At this Point open your “Defender Desktop Token” by clicking on Click Start -> Programs - > Defender Desktop Token. Next open and then type in your Defender passphrase

Token. Ne xt open and then type in your Defender passphrase 8. Next click “Get Response”

8. Next click “Get Response”

and then type in your Defender passphrase 8. Next click “Get Response” New Fujitsu Juniper SSL

The random number that is generated has to be typed in the answer field when requested by the Fujitsu Juniper SSL VPN web page. This number is only valid for a short period of time. If you are delayed click “Get Response” again.

of time. If you are delayed click “Get Response” again. 9. Switch back to the Fujitsu

9. Switch back to the Fujitsu Juniper SSL VPN web page. In the answer field enter the 6 digit code just generated by the Defender Desktop Token software.

code just generated by the Defender Desktop Token software. 10. Next click “Sign In”. 11. You

10. Next click “Sign In”.

11. You may receive the following screen asking to download the Host Checker. Please click “Always”.

to download the Host Checker. Please click “Always”. 12. Next, you may receive a message indicating

12. Next, you may receive a message indicating that the website’s certificate can not be verified. We are aware of this. Please click “Always trust content from this publisher” and then click “yes”.

Next the following screen will appear and you are now connected to Vertex MSG.Local Domain.

Next the following screen will appear and you are now connected to Vertex MSG.Local Domain.

and you are now connected to Vertex MSG.Local Domain. 13. You may be prompted to insta

13. You may be prompted to install an active x component. Click on the banner at the top of your browser and select install active x component.

top of your browser and select install active x component. 14. To access Vertex Internet Centre

14. To access Vertex Internet Centre (VIC) you can click on the links listed under Web Bookmarks.

To access other Vertex resources in the MSG domain (i.e. email, Changepoint) , with the traditional network tunnel / VPN access, please click on the “Start” button next to Network Connect.

The following icon will show up in your system tray and you are now connected to Vertex network.

will show up in your system tray and you are now connected to Vertex network. New

15. To disconnect from the Network Connect, double click the icon in the System Tray (looks like space alien) at the bottom-right of your screen, near the clock and click Sign Out.

of your screen, near the clock and click Sign Out. 16. To disconnect from the Fujitsu

16. To disconnect from the Fujitsu Juniper SSL VPN, click on the “Sign Out” button at the top right hand corner of the screen.

click on the “Sign Out” button at the top right hand corner of the screen. New