Caso 2 Gestion de La Calidad Miriam Cerda

DIAS PROMEDIO
7
6
7
6
5
4
COSTO DE OPERACIN
AO
2008
2009
2010
2011
2012
2013
HORAS
AO
2008
2009
2010
2011
2012
2013
8.25
8.45
$
$
$
$
$
$
ENERO
391,599
391,315
326,581
339,343
295,032
300,019
FEBRERO
$
$
$
$
$
$
391,606
391,311
326,584
339,344
295,039
300,023
AO
2008
2009
2010
2011
2012
2013
PROMEDIO HORAS
53.71
46.71
55.35
47.97
45.60
34.44
COSTO DE OPERACIN ANUAL

$
391,608
$
391,313
$
326,594
$
339,350
$
295,043
$
300,021
PEOR AO
MEJOR AO
2008
2012
POR QUE TIENE EL MAYOR COSTO

POR QUE TIENE EL MENOR COSTO
MESES
1
40.7
50.4
37.4
37.9
31.5
32.4
2
50.7
44.4
42.1
39.4
40.3
37.4
3
37.5
36.2
38.5
39.3
42.7
30.3
MESES
$
$
$
$
$
$
MARZO
391,597
391,306
326,582
339,344
295,041
300,017
SEM 1
47.72
44.72
45.07
43.58
40.85
35.95
$
$
391,608
295,043
$
$
$
$
$
$
ABRIL
391,598
391,299
326,583
339,339
295,038
300,020
MAYO
$
$
$
$
$
$
SEM 2
59.70
48.70
65.63
52.35
50.35
32.93
COSTO DE OPERACIN SEM 1

$
391,604
$
391,311
$
326,586
$
339,347
$
295,040
$
300,022
391,598
391,308
326,590
339,353
295,039
300,025
MESES
4
38.3
25.3
40.5
33.3
39.5
33.4
5
38.4
39.7
50.4
51.3
40.4
40.8
6
80.7
72.3
61.5
60.3
50.7
41.4
7
70.8
63.5
90.7
55.4
52.1
48.7
MESES
JUNIO
$
$
$
$
$
$
391,625
391,329
326,598
339,359
295,047
300,026

$
391,612
$
391,314
$
326,601
$
339,353
$
295,047
$
300,019
$
$
$
$
$
$
JULIO
391,619
391,324
326,620
339,356
295,048
300,032
$
$
$
$
$
$
AGOSTO
391,617
391,329
326,597
339,361
295,052
300,034
AO
2008
2009
2010
2011
2012
2013
SEPTIEMBRE
$
391,609
$
391,311
$
326,598
$
339,357
$
295,037
$
300,021
UF
18.24
18.24
15.22
15.22
12.87
12.87
8
67.8
71.5
60.2
63.1
57.4
51.7
$
$
$
$
$
$
OCTUBRE
391,613
391,310
326,607
339,355
295,041
300,008
VALOR UF
21467.81
21451.88
21455.55
22294.03
22922.15
23309.56
9
55.7
44.5
61.4
56.8
37.7
34.4
10
61.3
43.3
73.7
54.4
42.5
18.1
NOVIEMBRE
$
391,619
$
391,312
$
326,594
$
339,348
$
295,055
$
300,007
DICIEMBRE
$
391,594
$
391,298
$
326,592
$
339,344
$
295,048
$
300,015
FACTOR
0.65
0.65
0.73
0.73
0.77
0.77
11
70.5
45.2
55.5
44.4
60.3
17.3
12
32.1
24.2
52.3
40
52.1
27.4
PROMEDIO ANUAL HORAS

53.71
46.71
55.35
47.97
45.60
34.44
PROMEDIO SEMESTRAL
SEM 1
SEM 2
47.72
59.70
44.72
48.70
45.07
65.63
43.58
52.35
40.85
50.35
35.95
32.93
AO
2008
2009
2010
2011
2012
2013

53.71
46.71
55.35
47.97
45.60
34.44
DIAS PROMEDIO
7
6
7
6
5
4
HORAS
COSTO DE OPERACIN
MESES
AO
ENERO
2008 $
2009 $
2010 $
2011 $
2012 $
2013 $
8.25
8.45
391,599
391,315
326,581
339,343
295,032
300,019
AO
2008
2009
2010
2011
2012
2013
PROMEDIO SEMESTRAL
SEM 1
47.72
44.72
45.07
43.58
40.85
35.95
AO
2008
2009
2010
2011
2012
2013

$
391,604
$
391,311
$
326,586
$
339,347
$
295,040
$
300,022
AO
2008
2009
2010
2011
2012
2013
D. ESTANDAR
16.3553415424
15.7067708812
15.7258617339
10.0365091118
8.7251986172
10.5814123764
PROMEDIO ANUAL HORA

55.35
53.71
47.97
46.71
2008
2009
2010
AO
2008
2009
2010
2011
2012
2013
2011
20
DIAS PROMEDIO
2008
2009
2010
2011
2012
7
1
6
2
7
3
6
4
5
5
DIAS PROMEDIO
FEBRERO
$
$
$
$
$
$
45
391,606
391,311
326,584
339,344
295,039
300,023
AO
MARZO
ABRIL
MAYO
JUNIO
$ 391,597 $ 391,598 $ 391,598 $ 391,625
$ 391,306 $ 391,299 $ 391,308 $ 391,329
$ 326,582 $ 326,583 $ 326,590 $ 326,598
$ 339,344 $ 339,339 $ 339,353 $ 339,359
$ 295,041 $ 295,038 $ 295,039 $ 295,047
$ 300,017 $ 300,020 $ 300,025 $ 300,026
LEAD TIME SEMESTRAL

SEM 1
SEM 2
65.63
59.70
47.72
48.70
44.72
52.35
45.07
50.35
LEAD TIME SEMESTRAL

SEM 1
SEM 2
65.63
SEM 2
59.70
48.70
65.63
52.35
50.35
32.93
59.70
47.72
2008

$
391,612
$
391,314
$
326,601
$
339,353
$
295,047
$
300,019
COVARIANZA
0.3045214872
0.3362734176
0.2841167432
0.2092392449
0.1913420749
0.3072270712
48.70
44.72
2009
52.35
45.07
43.58
2010
50.35
40.85
2011
2012
D. ESTANDAR
18
16
14
12
10
8
6
4
2
0
2008
2009
2010
2011
COVARIANZA
0.4
0.35
0.3
0.25
0.2
0.15
0.1
0.05
0
2008
2009
2010
2011
20
ANUAL HORAS
47.97
45.60
34.44
2011
2012
2013
PROMEDIO
2011
2012
2013
6
4
5
5
4
6
ROMEDIO
AO
PROMEDIO ANUAL COSTOS DE OPERACION

JULIO
AGOSTO
SEPTIEMBRE
$ 450,000
$ 391,619 $ 391,617 $ 391,609
$ 400,000
$ 391,324 $ 391,329 $ 391,311
$ 350,000
$ 326,620 $ 326,597
$ 326,598
$
300,000
$ 339,356 $ 339,361 $ 339,357
$ 250,000
$ 295,048 $ 295,052
$ 295,037
$ 300,032 $ 300,034
$ 300,021
$ 200,000
OCTUBRE
NOVIEMBRE DICIEMBRE
$ 391,613 $ 391,619 $ 391,594
$ 391,310 $ 391,312 $ 391,298
$ 326,607 $ 326,594 $ 326,592
$ 339,355 $ 339,348 $ 339,344
$ 295,041 $ 295,055 $ 295,048
$ 300,008 $ 300,007 $ 300,015
$ 150,000
$ 100,000
$ 50,000
SEMESTRAL
SEM 2
52.35
50.35
$2007
2008
2009
2010
2011
2012
2013
2014
SEMESTRAL
SEM 2
52.35
43.58
50.35
40.85
35.95
32.93
2011
2012
2013
TANDAR
2011
2012
2013
ARIANZA
2011
2012
2013
OPERACION
PROMEDIO
$ 391,608
$ 391,313
$ 326,594
$ 339,350
$ 295,043
$ 300,021
2012
2013
%MENSUAL
TOTAL
ENERO
FEBRERO
MARZO
4699293.18
8.3
8.3
4695751.82
8.3
3919126.52
8.3
4072201.83
8.3
3540518.19
8.3
3600246.69
8.3
2014
ABRIL
8.3
8.3
MAYO
JUNIO
8.3
JULIO
8.3
AGOSTO
8.3
SEPTIEMBRE OCTUBRE
8.3
8.3
8.3
NOVIEMBRE DICIEMBRE
8.3
8.3
AO
2008
2009
2010
2011
2012
2013
AO
2008
2009
2010
2011
2012
2013
1
40.7
50.4
37.4
37.9
31.5
32.4
PROMEDIO HORAS ANUALES

53.71
46.71
55.35
47.97
45.60
34.44
PR
60.00
50.00
40.00
Axis Title
30.00
20.00
10.00
0.00
2008
AO
2008
2009
2010
2011
2012
2013
HORAS MENSUALES
40.7
50.4
37.4
37.9
31.5
32.4
100
90
80
70
60
HORAS
50
40
30
50.7
44.4
42.1
39.4
40.3
37.4
70
60
HORAS
50
40
30
20
10
0
HORAS MENSUALES
2
50.7
44.4
42.1
39.4
40.3
37.4
3
37.5
36.2
38.5
39.3
42.7
30.3
4
38.3
25.3
40.5
33.3
39.5
33.4
5
38.4
39.7
50.4
51.3
40.4
40.8
6
80.7
72.3
61.5
60.3
50.7
41.4
7
70.8
63.5
90.7
55.4
52.1
48.7
PROMEDIO HORAS ANUALES

60.00
50.00
40.00
Axis Title
30.00
20.00
10.00
0.00
2008
2009
37.5
36.2
38.5
39.3
42.7
30.3
38.3
25.3
40.5
33.3
39.5
33.4
2010
38.4
39.7
50.4
51.3
40.4
40.8
2011
80.7
72.3
61.5
60.3
50.7
41.4
2012
70.8
63.5
90.7
55.4
52.1
48.7
HORAS MENSUALES POR AO
2013
67.8
71.5
60.2
63.1
57.4
51.7
8
67.8
71.5
60.2
63.1
57.4
51.7
9
55.7
44.5
61.4
56.8
37.7
34.4
AO
2008
2009
2010
2011
2012
2013
DIAS PROMEDIO
7
6
7
6
5
4
10
61.3
43.3
73.7
54.4
42.5
18.1
11
70.5
45.2
55.5
44.4
60.3
17.3
12
32.1
24.2
52.3
40
52.1
27.4
DIAS PROMEDIO
8
7
6
5
DIAS
4
3
2
1
0
2008
55.7
44.5
61.4
56.8
37.7
34.4
61.3
43.3
73.7
54.4
42.5
18.1
70.5
45.2
55.5
44.4
60.3
17.3
2009
32.1
24.2
52.3
40
52.1
27.4
2010
2011

53.71
46.71
55.35
47.97
45.60
34.44
DIAS PROMEDIO
6.51
5.66
6.71
5.68
5.40
4.08
DIAS PROMEDIO
2010
2011
2012
2013
AO
2008
2009
2010
2011
2012
2013
PROMEDIO HORAS
54
47
55
48
46
34
2008
2009
2010
2011
2012
2013
2008
2009
2010
2011
2012
2013

391,608
391,313
326,594
339,350
295,043
300,021
SEM 1
48
45
45
44
41
36
SEM 2
60
49
66
52
50
33
COSTO DE OPERA

391,608
391,313
326,594
339,350
295,043
300,021
450,000
400,000
350,000
300,000
250,000
COSTO
200,000
150,000
100,000
50,000
0
2008

391,604
391,311
326,586
339,347
2009
2010
COSTO DE OPERA
450,000
400,000
350,000
300,000
450,000
400,000
295,040
300,022
350,000
300,000
250,000
COSTOS
200,000
150,000
100,000
50,000
0
2008
2009
2010

391,604
391,311
326,586
339,347
295,040
300,022

391,612
391,314
326,601
339,353
295,047
300,019
0
008
000
000
000
000
2009
2010
2011
2012
2013
000
000
000
000
000
000
000
000
000
0
2008
2009
2010
2011
2012
2013
2008
2009
2010
2011

391,612
391,314
326,601
339,353
450,000
400,000
350,000
300,000
450,000
400,000
2012
2013
295,047
300,019
350,000
300,000
250,000
COSTOS
200,000
150,000
100,000
50,000
0
20

450,000
400,000
350,000
300,000
450,000
400,000
350,000
300,000
250,000
COSTOS
200,000
150,000
100,000
50,000
0
2008
2009
2010
2011
2012
2013
12
2013
RANGO
AO /MES
2008
AO /MES
2009
AO /MES
2010
AO /MES
2011
AO /MES
2012
AO /MES
2013
12
32.1
12
24.2
1
37.4
4
33.3
1
31.5
11
17.3
3
37.5
4
25.3
3
38.5
1
37.9
7
37.7
10
18.1
4
38.3
3
36.2
4
40.5
3
39.3
2
39.5
12
27.4
5
38.4
5
39.7
2
42.1
2
39.4
2
40.3
3
30.3
1
40.7
10
43.3
5
50.4
12
40
12
40.4
1
32.4
AO
2008
2009
2010
2011
2012
2013
1
40.7
50.4
37.4
37.9
31.5
32.4
2
50.7
44.4
42.1
39.4
40.3
37.4
3
37.5
36.2
38.5
39.3
42.7
30.3
4
38.3
25.3
40.5
33.3
39.5
33.4
5
38.4
39.7
50.4
51.3
40.4
40.8
2
50.7
2
44.4
12
52.3
11
44.4
9
42.5
4
33.4
6
80.7
72.3
61.5
60.3
50.7
41.4
RANGO ANUAL
9
10
55.7
61.3
9
11
44.5
45.2
11
8
55.5
60.2
5
10
51.3
54.4
3
11
42.7
50.7
9
2
34.4
37.4
7
70.8
63.5
90.7
55.4
52.1
48.7
8
67.8
71.5
60.2
63.1
57.4
51.7
8
67.8
1
50.4
9
61.4
7
55.4
5
52.1
5
40.8
11
70.5
7
63.5
6
61.5
9
56.8
8
52.1
6
41.4
7
70.8
8
71.5
10
73.7
6
60.3
10
57.4
7
48.7
6
80.7
6
72.3
7
90.7
8
63.1
6
60.3
8
51.7
9
55.7
44.5
61.4
56.8
37.7
34.4
10
61.3
43.3
73.7
54.4
42.5
18.1
11
70.5
45.2
55.5
44.4
60.3
17.3
12
32.1
24.2
52.3
40
52.1
27.4
RANGO
48.6
RANGO
48.1
RANGO
53.3
RANGO
29.8
RANGO
28.8
RANGO
34.4
PROMEDIO ANUAL HORAS D. ESTANDAR COVARIANZA

53.71
16.36
0.30
46.71
15.71
0.34
55.35
15.73
0.28
47.97
10.04
0.21
45.60
8.73
0.19
34.44
10.58
0.31
AO
1
2
3
4
5
6
7
8
9
10
11
12
PROMEDIOS
2008
40.7
50.7
37.5
38.3
38.4
80.7
70.8
67.8
55.7
61.3
70.5
32.1
53.71
2009
50.4
44.4
36.2
25.3
39.7
72.3
63.5
71.5
44.5
43.3
45.2
24.2
46.71
2010
37.4
42.1
38.5
40.5
50.4
61.5
90.7
60.2
61.4
73.7
55.5
52.3
55.35
2011
37.9
39.4
39.3
33.3
51.3
60.3
55.4
63.1
56.8
54.4
44.4
40
47.97
2012
31.5
40.3
42.7
39.5
40.4
50.7
52.1
57.4
37.7
42.5
60.3
52.1
45.60
2013
32.4
37.4
30.3
33.4
40.8
41.4
48.7
51.7
34.4
18.1
17.3
27.4
34.44
2014
28.61
34.23
35.85
36.14
45.00
34.90
45.53
49.96
35.27
25.11
25.69
42.81
36.59
2015
25.82
31.90
35.40
36.45
45.43
27.40
40.39
46.53
31.51
18.32
19.06
44.18
33.53
PRO
100
90
80
70
60
50
40
30
20
10
0
PROYECCION LEAD TIME ANUAL
10
11
12
12

Caso 2 Gestion de La Calidad Miriam Cerda

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DIAS PROMEDIO

COSTO DE OPERACIN ANUAL

POR QUE TIENE EL MAYOR COSTO

COSTO DE OPERACIN SEM 1

COSTO DE OPERACIN SEM 2

PROMEDIO ANUAL HORAS

PROMEDIO ANUAL HORAS

COSTO DE OPERACIN SEM 1

PROMEDIO ANUAL HORA

LEAD TIME SEMESTRAL

LEAD TIME SEMESTRAL

COSTO DE OPERACIN SEM 2

PROMEDIO ANUAL COSTOS DE OPERACION

PROMEDIO HORAS ANUALES

PROMEDIO HORAS ANUALES

HORAS MENSUALES POR AO

PROMEDIO ANUAL HORAS

COSTO DE OPERACIN ANUAL

COSTO DE OPERACIN ANUAL

COSTO DE OPERACIN SEM 1

COSTO DE OPERACIN SEM 1

COSTO DE OPERACIN SEM 2

COSTO DE OPERACIN ANUAL

COSTO DE OPERACIN SEM 1

COSTO DE OPERACIN SEM 2

COSTO DE OPERACIN SEM 2

PROMEDIO ANUAL HORAS D. ESTANDAR COVARIANZA

PROYECCION LEAD TIME ANUAL

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