Use the information from LEARN to answer the questions below.

What is an executive summary? How might it be different from other essays

or reports that you have written?

Executive summary is a condensed form of long and dense traditional report the
background information, the current concerns, the facts and figures, the charts and
diagrams, recommendations.

What are some of the characteristics of an effective executive summary?

The best executive summaries should give the reader enough information to begin
making an informed decision about a certain situation. Not simply list all the
problems you notice; you have to include analysis of those problems for an effective
executive summary.

What are some of the specific criteria for the executive summary you need to
write for LABU 2051?

three parts with each part performing a certain function. The introduction should
clearly establish the scope and purpose of your summary. The body of the summary
is also where youd include any outside research, such as additional information on
Hofstedes Cultural Dimensions Theory or management styles that support your
observations or ideas. But remember to explain how your outside research is related
to the case in your summary make the connection for your reader. And of course,
you should make an effort to cite your outside sources. Finally, your conclusion
should restate restate, not repeat your main ideas and suggest the future impact
of your ideas, like the potential benefits, potential risks, or the potential challenges.

What useful things have you found from research on executive summaries,
and which could make your LABU executive summary effective?

choose your words and expressions wisely, and you need to write in a formal style,
and that means no slang and limiting your metaphors, like every coin has two
sides. Be careful of over-exaggerated expressions because that can make your
summary seem too subjective. You also need to be concise, so try to eliminate any
vagueness from your summary. Express your ideas with clear and precise language.
Also be aware of redundancies, which happen when we needlessly repeat the same
idea over and over. And be aware of loooon
.

g opening phrases and loooong clauses in the middle of your sentences that can
distract the reader from the meaning of your sentences.

Introduction
o

Purpose/Aim of the Executive Summary: give a general overview of the

problems at WIYCR

Background Information of BVI and WIYCR

Significance of the Executive Summary: the use of the executive summary

Summary of the Problems and General Strategies, provide an outline/scope

Body

Expatriate turnover rate is nearly high enough to be problematic; there is a

three-fold increase in guest complaints recently; relationship between expatriate
and local staff is poor; and there appear to be low employee motivation.
(Selecting Most Important Problems out of 4 for a 650-word summary)

Examples: In WIYCR, management team is divided into two parts: head office
in Chicago and resort management in BVI. Due to the lack of sensitivity of BVI
vacation market, the Chicago office had over-booked the resort by 20 percent
without telling the guests. Therefore, during the peak season the number of
guests is much greater than the carrying capacity of the resort. There was no
enough staff to serve the guest, even there were no enough rooms available for
guests, so they had to stay on boats for few nights until rooms become available.
Complaints from guests are inevitable. Moreover, since Chicago office continues
its over-booking practice over the past 3 years, ignoring the opposition from the
Rooms Division Manager and staff under the department. This partly contributes
the current low staff morale.

Implications of Problems:

General Strategies (To Address Problems Identified)

Conclusions
o

Restatement of Problems and General Strategies

State that the firm is Moving Forward

recently, the management in WIYCR has discovered 4 problems
who u are writing to?
moderately formal , between highly to moderately concise, word limit