Continuous Replenishment How To Use The EAN UCC PDF

Continuous Replenishment
How to use the EANUCC standards
1st January 2000
Table of contents.
1. Introduction to Continuous Replenishment
1.1. What is Continuous Replenishment?

1.1.1. Vendor Managed Inventory (VMI)
1.1.2. Co-Managed Inventory (CMI)
4
4
5
1.2. Why Implement Continuous Replenishment?
1.3. How does it work?
2. Continuous Replenishment Application Description
2.1. Continuous Replenishment from a retailers distribution centre
2.2. Continuous Replenishment direct from the retailers outlets
3. Basic Elements for Continuous Replenishment
10
3.1. Senior management involvement
10
3.2. Information technology investment
11
3.3. Organisation
11
3.4. EANUCC standards for CRP
12
3.5. Master Data Alignment
13
4. EDI Scenario
14
4.1. Use of the Inventory Report and Purchase Orders messages
14
4.2. Use of the Inventory Report, Sales Report and Purchase Orders messages
16
4.3. Use of the Purchase Order message
17
5. CRP Case Studies
19
5.1. Sonae and Procter & Gamble - A Business Case

5.1.1. Background to Sonae
5.1.2. Background to Procter & Gamble
5.1.3. Background to project
5.1.3.1. CRP system description
Copyright EAN International 2000
19
19
19
19
20
Release 1
1st January 2000
5.1.4. Project roll-out and early results

5.1.5. CRP - key findings from project
21
22
5.2. Case Study - Kronenbourg and CRP

5.2.1. Background to Kronenbourg
5.2.2. The codification
5.2.3. EDI implementation
5.2.4. CRP
5.2.4.1. Implementation of CRP
5.2.4.2. The benefits of CRP
5.2.4.3. The CRP process
23
23
23
23
23
23
24
24
6. Annex A - Data Mapping Tables
26
6.1. Price/Sales Catalogue - Product Information (PRICAT)
26
6.2. Price/Sales Catalogue - Price Information (PRICAT)
28
6.3. Purchase Orders (ORDERS)
29
6.4. Inventory Report (INVRPT)
30
6.5. Sales Data Report (SLSRPT)
32
7. Annex B1 - CRP Vendor Managed Inventory
33
8. Annex B2 - CRP Co-Managed Inventory
34
9. Annex C Additional Documents
35
9.1. An Introduction to EDI
35
9.2. An Introduction to EANCOM in Trade and Transport
35
9.3. An Introduction to EANCOM in Trade and Finance
35
9.4. EANCOM Manual
35
9.5. General EANUCC Specifications
35
9.6. An Introduction to the Serial Shipping Container Code
35
9.7. Vital in Communications - EAN Location Numbers
36
9.8. EAN International Annual EDI Survey Results
36
9.9. Electronic Catalogues Recommendations
36
Release 1
1st January 2000
9.10.
Security For EANCOM messages
36
9.11.
Lite EDI Position Paper
36
Annex D EAN Member List
37
10.
Release 1
1st January 2000
1. Introduction to Continuous Replenishment

1.1. What is Continuous Replenishment?
Continuous Replenishment Programme (CRP) changes the traditional replenishment process
of retailer generated orders to one of partnership amongst trading partners where the supplier
determines the replenishment quantities based on information on stock and sales received
from the customer. (Source: ECR Europe - Efficient Replenishment Techniques)
There are different ways in which CRP can be managed; firstly, taking into account which party
has the responsibility for the management of the inventory, and secondly, taking into account
the extent to which the partners are sharing information.
Ordering is the determination of product needs and the communication of sufficient information
to the partner responsible for fulfilling orders.
Therefore CRP, in a broad sense, can be differentiated in two models:
1.1.1. Vendor Managed Inventory (VMI)
When the supplier maintains the replenishment system, sales and inventory information must
be transmitted by the buyer to the supplier as often as the replenishment system is executed.
This information is used by the supplier's replenishment system as historical data for future
requirement calculations and adjustments to the next production cycle.
Manufacturer
EDI
Information
System
INVRPT
CRP
Retailer
S
ORDER
Central
Purchasing
Assistant
Order proposal
Sales
Administration
Finance
SAD
DE
CAD
RE
Arrival
INVOIC
REMADV
Finance
Note: Please refer to Annex B1 for a more detailed picture of the VMI process.
Release 1
1st January 2000
The requirement quantities generated by the supplier's CRP system are available to improve
capacity planning and production planning for current and future production. A firm order is
generated by the supplier for the required quantities. This order information is transmitted to
the buyer to update the buyer's order processing system.
1.1.2. Co-Managed Inventory (CMI)
When the replenishment system is co-managed, sales and inventory information must be
transmitted by the buyer to the supplier as often as the replenishment system is executed. This
information is used by the supplier's replenishment system as historical data for future
requirement calculations and adjustments to the next production cycle.
In CMI, a proposal order is generated by the supplier, and revised and confirmed by the buyer.
The fundamental difference between Supplier Managed Inventory and Co-Managed Inventory
is the fact that the buyer maintains the responsibility for the replenishment in Co-Managed
Inventory.
Manufacturer
Information System
EDI
Retailer
INVRPT/SLSRPT
Central Purchasing
ORDERS / Proposal
CRP Assistant
S/
DE R
R
O
Sales Administration
f
Con
tio
i rm a
DESADV
Order Management
Arrival
DV
RE CA
Finance
INVOIC
Finance
REMADV
Note: Please refer to Annex B2 for a more detailed picture of the CMI process.
1.2. Why Implement Continuous Replenishment?
Continuous Replenishment aims to decrease stock levels and improve product availability at all
points within the replenishment chain (i.e. from the point of manufacture to the point of sale)
while remaining as near as possible to consumer demand, in a partnership relationship
between supplier and its customer. In a Continuous Replenishment environment the supplier
is no longer simply the executor of an order placed by its customer but becomes a key player
along with the customer in ensuring replenishment is optimised at the point of sale or in the
warehouse. A major beneficial effect of the implementation of Continuous Replenishment is
the smoothing out of fluctuations in stock levels and vagaries of production.
Release 1
1st January 2000
As Continuous Replenishment is a co-operative activity both the supplier and its customer
seek to benefit from the following examples of potential improvements:
To reduce
The cost of the complete replenishment chain
Lead times
Stock levels
To improve
The speed and certainty of supply
Product availability
To smooth the flow of goods
To offer the consumer the best level of service
As the supplier has daily knowledge of sales and product movements, as well as promotional
activities agreed with his customer, it can refine forecasts using this data in order to optimise
production and logistics facilities.
A supplier, however, can only expect benefits in terms of production planning, after this
replenishment management procedure has been extended to the majority of his customers.
1.3. How does it work?
Continuous Replenishment is based on the regular communication of the stock equation by a
customer to its supplier and on a willingness of trading partners to share as widely as possible
all information concerning the category of product.
The components of the stock equation are established from information collected in the retail
outlet or warehouse according to the responsibilities of the entities participating in the shared
replenishment. Continuous Replenishment can be set up just as successfully in a warehouse
as in retail outlets. The volumes dealt with, the product category, and the organisation of the
trading partners determine the level of the application.
The stock equation includes the following elements for each product:
Stock levels: the theoretical stock levels established by the retailers warehouse or the
retail outlets (shelf stock, reserves, etc.). Four types of stock should be distinguished:
Buffer stock or advance stock: this is stock prepared by the supplier to meet the
variations in consumption, for example, due to seasonal or climatic factors.
Current stock
Stock of articles on promotion
Speculative stock: this is stock made up by the retailer to take advantage of a price
opportunity or to protect himself from a competitor. Although these stocks are contrary
to ECR principles, they can nevertheless exist in certain commercial contexts.
Stock variations: the variations between the theoretical stock and the physical inventory.
Out of stock: situations of zero stock observed in the shop or the warehouse.
Release 1
1st January 2000
Internal stock movements: movements, which are internal to the retailer, e.g. between the
retailers warehouses. In practice if the supplier delivers to several warehouses an internal
stock offset will alter the replenishment programme and require an adjustment to the
suppliers deliveries. In this category we find diverting , or parallel replenishment, that is
to say the purchase of products which proceed along replenishment channels which are not
covered by ECR agreements.
In transit: replenishments in process, which have not yet been received by the customer.
This information corrects the possible variations between what the supplier considers to
have been delivered and what the customer has not yet entered in its stock. In the
management of in transit product, it may also be necessary to distinguish between the end
of line, promotion and buffer portfolios.
Sales or outgoing stock movement: for a warehouse these are the outgoings to the retail
outlets. For the retail outlets this is the data on sales collected at the point of sale. As is the
case of stocks, outgoings must be identified according to their roles, such as buffer, current
or promotional.
Modification/Discrepancy in trends: the customer possesses data on his sales,
seasonally, economic situation and commercial operations which will influence the stock
equation.
Forecasts: for both parties these are used for information and planning purposes.
Orders in advance: these are commitments to buy in advance, which are normally used for
products on promotion.
While the control of the stock equation can be carried commonly for the whole of the
warehouse, it will then be necessary to control several types of logistic units for each product,
corresponding to the different turnover capacities of the shops.
Note: Not all of these components of the stock equation will be transmitted by EDI, for
example, correction information.
In the application of continuous replenishment, it is essential that the ECR teams of the
supplier and the retailer have a global overview of the management of the product categories
for which they are responsible. This is because the slightest discrepancy in trading or
replenishment policy can seriously upset the continuity of replenishment, so creating
overstocking or stockouts.
The use of EDI to exchange the stock equation is essential for the efficient operation of CRP.
This is handled predominantly using inventory and sales data reported in the EANCOM
Inventory Report (INVRPT) message, and/or sales data in the EANCOM Sales Data Report
(SLSRPT) message. Following you will find a table that reports on the mapping of the main
elements of the stock equation into the Quantity (QTY) segment of the INVRPT message.
Please note that this table should be read in conjunction with the EANCOM Inventory Report
(INVRPT) message and that the status of data elements in the QTY segment must be adhered
to.
Release 1
1st January 2000
What to be reported
Actual (promotional) inventory
Movements into (promotion) inventory
Movements out of (promotion) inventory
Out of inventory (promotion) quantity
In-transit (promotion) inventory (#)
Ordered (promotion) but awaiting despatch (+)
Additional (promotions) replenishment demand quantity (*)
Back order (promotion) quantity (~)
Reserved inventory (promotion) quantity
Outstanding (promotion) quantity
Sales quantity
#
+
*
~
Code value s
DE 6063 / QTY
Total Inventory
145
48
199
217
198
51E
209
83
34E
73
153
Goods ordered and already despatched but not yet delivered.

Goods ordered but not yet despatched.
Take into account local weather changes, local festivals, etc.
If trading partners have agreed to wait for that part of the total quantity which should
have been delivered, retailers will need to report on back order quantity.
Normal inventory figures are communicated as follows :

LIN+1+5410738251028::EN
QTY+145 :62
Identification of product being reported.

Actual stock for the current product is 62.
Normal inventory (i.e., not including promotional inventory) should be calculated by the
receiving application by subtracting any promotional inventory from total inventory.
Should users wish to report inventory figures for promotions related to standard promoted
products, i.e., where no new EANUCC Global Trade Item Number (GTIN) has been allocated
to identify promotional activity, they should be reported in the following manner:
LIN+1+5410738251028::EN
PIA+1+01:PV::91
QTY+145 :62
Identification of product being reported.

Indication that the data which follows relates to
promotional variant 01 of the standard product.
Actual promotional stock for the current product is 62.
2. Continuous Replenishment Application Description

The following two types of Continuous Replenishment applications are possible and are
documented in the following pages:
between a retailers distribution center and a suppliers warehouse;
directly between retail outlets and the suppliers warehouse.
Release 1
1st January 2000
2.1. Continuous Replenishment from a retailers distribution centre

Three parties are required to apply Continuous Replenishment in a retailer distribution centre
environnement; the retail outlets, the retailer distribution centre, and the supplier.
The first step in this technique is the use of a CAO application to generate and send orders
from the retailers outlets and its distribution centre. Using these orders the distribution centre
replenishes the retailers outlets .
For each delivery made to a retail outlet the distribution centre creates a movement report
which also takes into account goods received from suppliers and the actual inventory. This
movement report must be validated by the inventory manager in the distribution centre where
allowances are made for out of stocks, movements not yet recorded in the warehouse
management systems, and any other circumstances considered relevant to the report. When
finalised by the inventory manager an EANCOM Inventory Report (INVRPT) message is
created and issued to the supplier.
Supplier
Consolidated Sales/Inventory Data
Proposed Order
RDC
*
Store
* Sales/Inventory Data
*
Store
Store
Information flows
Goods flows
Upon receipt of the INVRPT from the distribution centre the supplier updates the data
contained in the messages to its demand forecasting system, and creates a proposed order
which is communicated to the buyer using the EANCOM Purchase Order (ORDERS)
message. In the case of co-managed inventory the buyer, upon receipt of the proposed order,
validates the products and quantities contained in the proposal and, if acceptable, replies using
the EANCOM Purchase Order (ORDERS) message which refers to the suppliers proposed
order.
2.2. Continuous Replenishment direct from the retailers outlets
This application is a simplification of the one presented above because only two partners are
involved and all the activities previously handled by the distribution centre are now handled by
the retail outlets (with some minor changes).
Release 1
1st January 2000
All sales recorded by the outlet and deliveries received from the supplier are converted from
Trade Units (TUs) into Stock Keeping Units (SKUs) and consolidated for updating into the
perpetual inventory figures. The result of this exercise is validated by the inventory keeper in
order to compensate for out of stocks, promotions, actual inventory counts, and sales forecast
modifications, before being issued as EANCOM INVRPT and SLSRPT messages to the
supplier.
Supplier
Proposed
Order
RDC
*
*
Store
Store
Store
Information flows
Goods flows
The supplier converts the received SKU data into TUs and creates a proposed order which is
communicated to the buyer using the EANCOM Purchase Order (ORDERS) message. In the
case of co-managed inventory the buyer, upon receipt of the proposed order, validates the
products and quantities contained in the proposal and, if acceptable, replies using the
EANCOM Purchase Order (ORDERS) message which refers to the suppliers proposed
order.
3. Basic Elements for Continuous Replenishment
3.1. Senior management involvement
As always in ECR the involvement of senior managers is required in Continuous
Replenishment. Having said that the involvement of senior management is more crucial in this
application than in any others. The Continuous Replenishment teams in both the supplier and
the customer organisations need the full support of their trade manager to change drastically
the way of doing business and to manage the replenishment process (from traditional orders to
vendor management replenishment).
The senior management of the two companies will first have to agree a common marketing
strategy for the product or product groups which is involved in the Continuous Replenishment
project. In order for the project to be a complete success they must support the idea that some
strategic information such as sales data, stock movements, must be exchanged to facilitate the
streamlining of the goods flow.
10
Release 1
1st January 2000
3.2. Information technology investment
As a basic requirement Continuous Replenishment trading partners must be advanced in the

use of EDI, Bar-coding and scanning to be able to collect item data, track the flow of goods
and exchange quickly and reliably the relevant information.
A Continuous Replenishment project requires from the supplier the capability to handle the
stock equation to store and manipulate large volumes of historical data. The decision making
process has to be made not only from an internal point of view, but also taking into
consideration the sales and movement behaviour of each store or warehouse.
On the retailer side, the Continuous Replenishment project needs the systems capacity to
collect, in a reliable way, the sales and items movements.
Finally both parties in a Continuous Replenishment partnership must identify the indicators
which need to be put in place to measure the performance of the project.
3.3. Organisation
Continuous Replenishment is by nature a cross-functional project. It cant be the exclusive
property of the logistic department or the sales department. The Continuous Replenishment
team needs to be supported by the entire organisation to deal with all the aspects of the
replenishment.
Following you will find a proposal for a structure and organisation of a Continuous
Replenishment project team:
Supplier Department
Management
Marketing
Logistics
Sales
Function
Define strategy
Control performance
Define promotions
Introduce new items
Control flow of goods
Optimise shipping
Transport and receiving
Report on inventory
Report on sales
Forecasting
Define replenishment
levels and conditions
Control day to day
replenishment
11
Retailer Department
Management
Marketing
Logistics
Purchasing
Release 1
1st January 2000
Information systems
Finance
EDI
Data alignment
Scanning
Historical data
Data analysis
Investment
Define price policy
Information Systems
Finance
3.4. EANUCC standards for CRP

Continuous Replenishment means that the supplier, not the retailer, determines the quantities
of goods to be replenished. To achieve this the supplier needs information on the stock and
sales figures at the retailers outlets. This information is collected and communicated by the
retailer using two techniques:
Scanning, which is a vital tool in the collection of goods movement data;
EDI, the method of communicating the information between the parties.
Note: For more information on EDI and Scanning, see the EAN International documents An
Introduction to EDI and An Introduction to the SSCC.
It is of utmost importance that one unique numbering system be used to identify goods and
services, and that a common set of EDI messages is used to communicate the associated
data. Use of such techniques will eliminate the need for costly and difficult to maintain
conversion routines which cater for all the possible companies in the marketplace.
Because identification and communication are tools which support trade and not the activity of
trade, they should be as efficient as possible. Some ways to increase efficiency, and achieve
optimal cost benefit ratio, in this area are:
to share the costs of setting up and maintaining standards among the trading partners
the creation of user groups to share experiences.
EAN International, its network of national numbering organisations, and the Uniform Code
Council, offers a world-wide stable standard which is managed in such a way that companies
all over the world can uniquely identify goods, shipments, services and locations and can
communicate in defined message formats.
The international EDI standards of EANUCC (EANCOM) are based upon the United Nations
EDIFACT standards, which, by their generic nature, offer compatibility between many different
sectors. In addition to the generic rules, EANCOM also offers some specific guidance which is
required by users in order to implement the EDI messages.
12
Release 1
1st January 2000
The standard numbering formats and barcode symbols are not sufficient to guarantee
uniqueness on a world-wide scale. Of crucial importance is the sole role played by EAN
International, its numbering organisations, and the Uniform Code Council in the unique
assignment of numbers. Because of this structure and the facilities offered by EANUCC, the
EANUCC standards are the fundamental enablers of ECR.
For a general overview of the role of EANUCC in ECR, see the EAN International brochure
The Role of EAN in ECR and also the booklet EDI standards, which is part of the ECR
Europe documentation on Efficient Replenishment and EDI.
3.5. Master Data Alignment
CRP needs perfect management of product data by ECR partners at all levels of the packaging
hierarchy. It requires the suppliers and the retailers to follow the EANUCC coding rules
rigorously, particularly in the case of promotions and the creation of new products.
The supplier should pay particular attention to the updating of product information files.
The agreement between the ECR partners must resolve not only the aspect of the coding
structure but also that of the rules for coding as well as the level of identification of the articles
on which the EDI dialogue depends. As regards the aspect of the coding structure for the
articles, the recommendation to use the EANUCC codes is as valid for applications worldwide.
The coding rules are defined by the General EANUCC Specifications, and described in the
manual called, the EAN Vade Mecum. A translation of this manual is available in the major
languages.
This document covers all levels of the packaging hierarchy. The data bases set up by
suppliers and retailers should be able to manage these two levels of coding and ensure the link
between a trade unit and its various logistic variants.
Once the preliminary work has been done to get the product data and address files in place,
the partners should establish a procedure for their continuous updating. This is needed
because new products will come into the ECR relationship, others will leave it, logistics will be
modified, trading conditions will be renegotiated, new warehouses or shops will come on
stream, etc.
The ECR operation will integrate both standard products and promotions. The reliability of
shared replenishment applications needs a global understanding of the exchanges that arise
between the supplier and his customer. If promotions were to be excluded from the procedure,
this would introduce uncontrollable distortions in the replenishment forecasts. Particular
attention should be paid to the management of data on promotions.
Because of the short life of promotions, as well as the short time available between their
announcement and their being sold, the need for well run exchange and integration procedures
is essential.
13
Release 1
1st January 2000
Information related to addresses, departments and various operating sites, and related to the
products is essential for the effective implementation of CRP. A link should be created
between these data bases to connect the product reference (for both the consumer unit and
the logistic unit) with the operating sites. Not all retail shops and all customers deal with all the
products, references, and in the same conditions.
A data quality manager should be appointed whose task is to co-ordinate the updating of
information. Data base maintenance is a collective job which concerns all the members of the
ECR project group (suppliers, buyer, and where necessary, logistic service providers).
The information contained in these databases will be at least that which is present in the EDI
messages. The corresponding data dictionary is provided in the documentation of EANCOM
messages.
The use of EDI messages to exchange product data provides users with a facility to
automatically update product data bases in a controlled, accurate, and timely manner. For
product data to be of use in the information chain the data held by all parties must be initially
aligned through a communication of the complete data set. This data set can be automatically
compared by the receiving application to identify any discrepancies that exist.
Details on the data required for CRP, and the mapping of this data into the EANCOM PRICAT
message, is provided in Annex A of this document.
4. EDI Scenario
In a basic CRP model, daily inventory levels and movements are communicated using only the
Inventory Report (INVRPT) message, which is sent, from a retailers warehouse directly into a
vendors CRP system. Additionally the Purchase Orders (ORDERS) message may be used by
the supplier to propose/communicate orders, and in the co-managed model, by the buyer to
confirm them.
4.1. Use of the Inventory Report and Purchase Orders messages
If the partners decide to use a single message to communicate the stock equation (including
sales and inventory figures), it is recommended that they use the Inventory Report (INVRPT)
message.
In this approach, the use of EDI proposed order and order confirmation (see also Chapter 4.3
for more information on the use of the purchase order message in this environment) are
optional. Their exchange depends on the degree of co-operation between the partners as well
as their technical ability. The closer the partnership, the less necessary these messages
become.
14
Release 1
1st January 2000
However, it should be noted that in many current invoice and invoice control applications it is
very often necessary that the transaction be initialised by the customer in the form of an order
so as to create the basic references such as order number, buyer, etc.
The EANCOM messages, which may be used, are the following:
Data
EANCOM
From / To
Inventory report
sales or storage point
product codes
dates
movements or sales
quantities sold or in stock
stock outs
corrections
in progress
stock variations
INVRPT
Buyer / Supplier
Proposed/Firm order
delivery point
product codes
quantities to deliver
dates
ORDERS
Supplier / Buyer
Order confirmation
order reference
delivery point
product codes
dates
ORDERS
Buyer / Supplier
The flow chart for these messages is shown below:
Supplier
Sales
Administration
Production
Logistics
Buyer
INVRPT, Inventory Report
ORDERS, Proposed Order
Purchasing
Sales
Forecasting
ORDERS, Purchase Order
15
Release 1
1st January 2000
4.2. Use of the Inventory Report, Sales Report and Purchase Orders messages
If a party wishes to separate the inventory and sales data necessary to calculate the stock
equation, then the Inventory Report can be used to report only the inventory data and the
Sales Data Report (SLSRPT) used only to report the POS data from every single outlet.
Data
EANCOM
From / To
Inventory report
storage point
product codes
dates
movements
quantities in stock
stock outs
corrections
in progress
stock variations
INVRPT
Buyer / Supplier
Sales report
location of sales
dates
product codes
sales quantities
SLSRPT
Buyer / Supplier
Proposed/Firm order
delivery point
product codes
dates
ORDERS
Supplier / Buyer
Order confirmation
order reference
delivery point
product codes
dates
ORDERS
Buyer / Supplier
16
Release 1
1st January 2000
The flow chart for these messages is shown below:
Supplier
Sales
Administration
Production
Logistics
INVRPT, Inventory Report

SLSRPT, Sales Report
ORDERS, Proposed Order
Buyer
Purchasing
Sales
Forecasting
ORDERS, Purchase Order
4.3. Use of the Purchase Order message
As mentioned previously the Purchase Order (ORDERS) message is used in the following bidirectional manner in CRP applications.
From a supplier to send proposed purchase orders to the buyer;
From the buyer to confirm previously received proposed purchase orders.
However, we should distinguish between the two possibilites of CRP:
in the case of VMI the supplier sends a firm order to the buyer;
in the case of CMI the Purchase Order (ORDERS) message is used in the following bidirectional manner:
from a supplier to send a proposed purchase order to the buyer
from the buyer to confirm previously received proposed purchase orders.
In order to use this message in this way the following codes should be used in the header of
the Purchase Order (ORDERS) to indicate the function being carried out:
VMI - Firm order from Supplier to Buyer:
BGM/DE 1001 = 22E (Manufacturer raised order)
BGM/DE 1004 = Supplier's or mutually agreed order number
BGM/DE 1225 = 9 (Original order)
17
Release 1
1st January 2000
CMI - Proposed order from Supplier to Buyer:

BGM/DE 1001 = 22E (Manufacturer raised order)
BGM/DE 1004 = Supplier's or mutually agreed order number for the proposed order
BGM/DE 1225 = 16 (Proposal order)
Order confirmation from Buyer to Supplier:
BGM/DE 1001 = 220 (Purchase order)
BGM/DE 1004 = Buyer's order number
BGM/DE 1225 = 6 (Confirmation order)
RFF (segment group 1) /DE 1153 = VN (Supplier's order number)
18
Release 1
1st January 2000
5. CRP Case Studies

5.1. Sonae and Procter & Gamble - A Business Case
5.1.1. Background to Sonae
Sonae is the major Portuguese retailer , with an annual turnover of about US$2.0 Billion.
Sonae employs around 11,000 people and operates 10 hypermarkets (8000 - 20000 m2) and
44 supermarkets. The hypermarket in Lisbon is the biggest in the Iberian peninsula.
This complex store base is replenished through a centralized distribution network using two
distribution centers for food (including fresh products), one distribution centre for non-foods
and household goods, and one for textiles.
Sonae has a clear strategy on multi-format stores (hypermarkets, supermarkets, convenience
and specialised stores) which retail a wide range of goods (food, fresh foods, non-foods,
household goods, and textiles) with strong promotional activities focused on consumption and
private label development.
During 1996, Sonae started the first ECR pilot project in Portugal, with 3 suppliers (Procter &
Gamble Portugal being one of them) covering different areas of business. This pilot project has
been adopted as the normal way of working and Sonae has started to expand its ECR
business practices to many of its suppliers.
5.1.2. Background to Procter & Gamble
The Procter & Gamble (P&G) company employs approximately 103,000 people around the
world and has its headquarters in Cincinnati, Ohio, USA. Today it is one of the leading
manufacturers of consumer goods n the world selling its products in more than 140 countries.
In the year ended June 30, 1997, world-wide net sales were in excess of US$35 Billion. Europe
has become a vital part of the companys business, accounting for 30% of world-wide sales
and well over half of Procter & Gambles total international business.
Procter & Gamble started operations in Portugal in 1989. Today it sells laundry, cleaning,
health & beauty care, cosmetics & fragrances, food and pharmacy products in the Portuguese
market. It is market leader in Portugal in bleach and shampoos, and second in soap
powders/liquids. In the fiscal year ended June 30, 1997, Procter & Gamble Portugal reported a
turnover close to US $100M.
5.1.3. Background to project
The Sonae-Procter & Gamble ECR pilot project had teams working on three areas:
Commercial;
Administrative;
Logistics.
19
Release 1
1st January 2000
Many areas within logistics and the supply chain were improved as a result of the project, e.g.
the centralisation of deliveries, improvement in the service levels both from Procter & Gamble
to the Sonae distribution centre and from distribution centre to Sonae stores, transport
optimisation, delivery planning, lead-times, review times, logistical data alignment.
The major result of the application of CRP between Sonae and Procter & Gamble was a
reduction in inventory levels within the total supply chain while maintaining or improving service
levels. This was best illustrated by the on-shelf availability figures.
All results from the pilot project were followed-up monthly via a common Sonae-Procter &
Gamble Tableau de bord, which examined all of the measures/indicators agreed at the start
of the project, e.g.:
inventory turns;
service levels;
order size;
order lead-time;
unloading times;
transport optimisation;
etc.
5.1.3.1. CRP system description
The CRP system operated by Procter & Gamble took into account the following 4 variables:
goods held in inventory at the Sonae distribution centers;

goods on order from Procter & Gamble but not yet delivered;
Sonae out of stocks;
global sales from distribution centers to stores.
These 4 variables were communicated using the EDI Inventory Report message by the Sonae
distribution centers each night at mid-night to Procter & Gamble.
Based on the information contained in the Inventory Report, the Procter & Gamble IBM CRP
software computed forecast data, and based on the principles of inventory management,
determined the quantities to be delivered, taking into account a fixed delivery lead-time, and a
pre-defined time for unloading at the Sonae distribution centers.
The order which was generated by the CRP software, was sent both to the Procter & Gamble
and Sonae systems where it was automatically integrated. Alongside this process, the physical
delivery operation followed normal practices.
20
Release 1
1st January 2000
5.1.4. Project roll-out and early results
The first phase of the project involved carrying out a simulation of two months data comparing
the results of the CRP system with the actual results. This was done in December 1996, being
identified by both parties as an opportunity for substantial reductions of Sonae warehouses
inventories, while maintaining service levels. While this was being carried out Procter &
Gamble benefited from reduced variability. These, were the main factors that lead Sonae and
Procter & Gamble towards the implementation of a formal CRP strategy. During this phase,
Sonae prepared their internal procedures and systems to support the move to CRP. This
phase was fully completed in March 1997.
The implementation of CRP with the first Sonae distribution centre effectively in June 1997,
with the roll-out completed in July 1997 with the second distribution centre.
During the first month of the roll-out CRP orders were validated by Sonae Inventory Managers
in each distribution centre and manually integrated in both Sonae and Procter & Gamble
systems.
After this first month, full and automatic integration of the CRP orders into the systems of both
companies was achieved.
Some of the quantitative early results after the first 3 full months of operation show the
following:
reduction in inventory at Sonae distribution centers of 24%;
the service levels from Procter & Gamble to Sonae were maintained after the application of
the CRP order;
the project provided a common focus between the companies on further improvements
which could be made to total supply chain management including:
the national centralisation of slow-movers distribution which would lead to a reduction in
operational costs;
the simplification of the Procter & Gamble order picking;
improvement in transport usage;
improvement in Sonae warehousing operations;
total administrative simplification (less invoices, less invoices with errors);
and inventory levels reduction.
Among the qualitative early results were:

improved ownership of Procter & Gamble of on-shelf availability at Sonae stores;
the integration of the Sonae CRP data (e.g., orders details, inventories levels, sales figures,
out of stock data) into the Procter & Gamble integrated planning system.
a reduction in order keying errors;
the traditional roles of buyer in Sonae changed to Inventory Managers;
the main focus has switched now to addressing special processes such as promotional
activities, phase in phase outs, remnants exhaustion, etc.
21
Release 1
1st January 2000
5.1.5. CRP - key findings from project
i) Organization - both partners had to invest in staff training for those involved in the project
because of the changes to the traditional functions in both companies In addition the
involvement of senior management in both companies helped to ensure the success of the
project.
ii) Delivery reliability - the ultimate objective from both companies was achieved to have 100%
reliable deliveries (i.e., that they arrive complete and on time), both from Procter & Gamble
to the Sonae distribution centers, but also from Sonae distribution centre to stores;
iii) Accurate inventory management - the use of CRP solutions and EDI enabled Sonae,
particularly at store level and Sonae distribution centre, to move toward more accurate
inventory data;
iv) On-line information - P&G has access to information about the inventory levels, the sales,
the out-of-stocks of its goods in the distribution centre once a day.
v) Joint management of added-values processes - the joint management of value added
processes (e.g., promotions, phase in phase outs, etc.) greatly enhanced the efficiency of
both operation.;
vi) Cost and cash savings - were a reality for both partners because of better market
responsiveness, lower inventories, less time spend on routine administrative and logistics
tasks;
vii) Start-up issues - understanding the Portuguese consumption variability within a month,
electronically data transmission, deep knowledge from Procter & Gamble about Sonae
business.
22
Release 1
1st January 2000
5.2. Case Study - Kronenbourg and CRP

5.2.1. Background to Kronenbourg
Kronenbourg Brewery, founded in 1664, has been a family company until BSN (now known as
the Danone Group) bought it in 1970. Kronenbourg is the leader in the French beer market and
is the second largest European brewer. Company brands are Kronenbourg, 1664, Kanterbrau,
Gold, Force 4, etc. The Brewery has factories in several countries: in Spain (San Miguel &
Mahou), in Italy (Peroni) as well as in Belgium, England, China, etc.
In 1997 the turnover of Kronenbourg reached 840 million Euro (5.5 billion French Francs) with
a production of 10 millions hectoliters.
5.2.2. The codification
Every Kronenbourg consumer unit and every dispatch unit has an GTIN. Boxes for the export
market are marked with an ITF 14.
At the moment the SSCC is included in the EANUCC label. In 1999 a new tracking and tracing
system will be established which will use an identification card as a label to be able to
efficiently trace and track every dispatch unit.
5.2.3. EDI implementation
In 1994 the first EDI relationship, using the ORDERS message, was implemented with one
retailer. This implementation implied that the datawarehouse had to be clean i.e. every
consumer unit and dispatch unit had to have a code and all data must be aligned with the
trading partner. In 1996 EDI relations were expanded to other retailers.
Today 90 % of the Kronenbourg orders issued by the retailers are issued via EDI. Kronenbourg
uses the PRICAT message as well as the DESADV and INVRPT message with some retailers.
For the moment, there are no EDI relationships between Kronenbourg and parties in the
catering sector. Nevertheless a project will be launched by the end of the year 2000 with
Kronenbourg subsidiaries warehouses.
5.2.4. CRP
5.2.4.1. Implementation of CRP
In June 1995 Kronenbourg started doing CRP with one retailer. The project took care of the
learning and tests phases in two warehouses. The inventory situation was sent by the retailer
for Kronenbourg to create an order proposal which was sent back by fax.
In September 1997 Kronenbourg started doing CRP with another retailer, on a 12 warehouse
basis, with whom INVRPT and ORDERS messages were exchanged via EDI.
23
Release 1
1st January 2000
Although the CRP volume is already important, Kronenbourg would like to implement the new
replenishment methods with its other retailing partners in order to reach the critical mass. In
September 1998 Kronenbourg started implementing CRP with 2 other retailers.
5.2.4.2. The benefits of CRP
Before implementing CRP the trading partners need to check service levels and monitor these
during implementation. The rates give an indication about e.g. the number of stock days the
goods are in the distribution center, the price conformity between the invoice and the order.
CRP creates an environment for a win/win relationship. CRP improves the relationship
between the retailer and the supplier through the implementation of a protocol among partners
and CRP prevents out of stocks in the retailer warehouses and stores.
For the retailer, CRP will reduce the work in the orders department and will lead to a decrease
of the stock levels and the out of stocks in the distribution center.
For Kronenbourg, when the critical mass of turnover generated by CRP will be reached, the
benefits will lead to the implementation of a logistics infocentre able to exploit the data
through an instrument panel and then able to manage the production with the sales forecasts
(GPAO).
Today the main benefit is that the turnover is more secure because of the relationship of thrust
among trading partners.
The application of CRP has also had a positive impact for Kronenbourg and its customers in
the area of order management. The move to CRP now allows both parties to focus on the
efficient management of the trading relationship rather than managing the physical order
process.
5.2.4.3. The CRP process
Implementation of the CRP process
Kronenbourgs assistant, called the retail manager, and the retailers assistant define together
the system parameters. Then those parameters and the data review are loaded in the
software, and some tests are made between the two partners.
Any modifications concerning new codes are automatically updated by the system between
custom service, EDI station and CRP station.
24
Release 1
1st January 2000
Daily process at Kronenbourg

INVRPT
Translation and
likelihood control
Of the message
Message translated and validated
Integration in the CRP information

system
Launch of the need
calculation process
Data analysis by the
CRP assistant
Dialogue with the client for

substitution of goods, problems.
Order proposal
Fax
Send the order
proposal
EDI
The message data analysis by the CRP assistant brings the whole value added to the process.
In order to optimize the process, the following daily treatments, among others, are automated
and executed during the night: data loading, calculations of the needs made upon forecasts
models which integrate product seasonality, supplying groups representing different products
categories.
After this nightly treatment, the retail manager checks the movements coherence as well as the
daily warehouses inventory. He then analyses and eventually modifies data.
The optimization of vehicle usage (trucks, wagons, trains...) implies that the retail manager
should have a perfect knowledge of the following: stocks situation and optimization of the
products, products substitution, promotion plan, daily constraints, receiving of goods at the
warehouse.
The next step is the sending of the order proposals through EDI.
The retailer assistant receives the order proposals, checks it and might talk to Kronenbourgs
assistant about eventual modifications. He integrates the orders proposals in his software and
sends them back immediately to the supplier using an ORDERS EDI message.
25
Release 1
1st January 2000
6. Annex A - Data Mapping Tables

6.1. Price/Sales Catalogue - Product Information (PRICAT)
The Price/Sales Catalogue (PRICAT) message is available for carrying out updates to
product databases using the following key data elements:
Please note that the data presented in the following tables is data which is commonly used in a CRP environment.
This table does not present an exhaustive list of the possibilities available in EANCOM.
Data
Price Sales Catalogue (PRICAT) Product Information

Code
Comments
EANCOM Data
Element
Value
Segment
Tag /
Number
Information Requirements At Header Level
CATALOGUE
IDENTIFICATION
Catalogue number
Catalogue date
PARTY IDENTIFICATION
Buyer GLN
Supplier GLN
BGM / 2
DTM / 3
1004
2005
NAD / 7
3035
137
BY
SU
The receiver of the data

The sender of the data
Information Requirements At Detail Level

PRODUCT INFORMATION
Global Trade Item Number
(GTIN)
Promotional variant
indicator
Item Description
Commercial Function
Trade Unit
Consumer Unit
Allocation Validity
CRP inclusion/exclusion
indicator
Include in CRP equation
Remove from CRP
equation
HIERARCHIAL
INFORMATION
Contained GTIN
Quantities
LIN / 69
7143
EN
PIA / 70
7143
PV
IMD / 71
7081
7009
DSC
DTM / 76
2005
ALI / 75
4183
TU
CU
194
206
273
X3
X4
LIN / 69
QTY / 73
7143
7081
EN
45E
26
Using sub-line function

At sub-line level
Release 1
Data
LOGISTICAL
INFORMATION
Length
Height
Width
Pack Level
Gross Weight
Net Weight
1st January 2000
Price Sales Catalogue (PRICAT) Product Information

Code
Comments
EANCOM Data
Element
Value
Segment
Tag /
Number
MEA / 72
6313
PAC / 100
7065
MEA / 101
6313
LN
HT
WD
MANY
CODES
AAB
AAA
27
Release 1
1st January 2000
6.2. Price/Sales Catalogue - Price Information (PRICAT)

Data
Price Sales Catalogue (PRICAT) Price Information

Code
Comments
EANCOM Data
Element
Value
Segment
Tag /
Number
CATALOGUE
IDENTIFICATION
Catalogue number
Catalogue date
CURRENCY DETAILS
Price List Currency
Buyer GLN
Supplier GLN
BGM / 2
DTM / 3
1004
2005
137
CUX / 12
6343
NAD / 7
3035
BY
SU
The receiver of the data

The sender of the data

PRODUCT INFORMATION
(GTIN)
Price Validity Dates
PURCHASING
INFORMATION
VAT Rate
VAT Category
Gross Price
Net Price
LIN / 69
7143
EN
DTM / 86
2005
194
206
273
TAX / 80
5278
5305
PRI / 83
A
E
S
Z
AAB
AAA
5125
28
Release 1
1st January 2000
6.3. Purchase Orders (ORDERS)
The message which is available for exchanging proposed and confirmation orders between
a buyer (including distribution centre and retail outlet) and a supplier are as follows:
Data
Purchase Order (ORDERS)

Code
Comments
EANCOM Data
Element
Value
Segment
Tag /
Number
PARTIES
Buyer GLN
Delivery Party GLN
Supplier GLN
ORDER TYPES
VMI
Purchase order
Original
CMI proposal
Manufacturer raised order
Proposal
CMI confirmation
Order confirmation
Confirmation
ORDER IDENTIFICATION
Order number
REFERENCES
Proposed order number
TIMINGS
Order date/time
Requested delivery date
NAD / 9
3035
BY
DP
Delivery Party is only required if

different to buyer
SU
Note : Only the combinations of code values for DE 1001 and 1225
presented below may be used for CMI and VMI ordering.
BGM / 2
BGM / 2
BGM / 2
1001
22E
9
Only used with code 220 in DE 1001
1001
1225
22E
16
Only used with code 22E in DE 1001
1001
1225
220
6
Only used with code 220 in DE 1001
BGM / 2
1004
RFF / 7
1153
VN
DTM / 3
DTM / 3
DTM / 44
2005
137
2
Only used when code value 220

present in DE 1001

PRODUCT INFORMATION
Item number
Quantity
LIN / 39
QTY / 43
7143
6063
EN
21
29
Release 1
1st January 2000
6.4. Inventory Report (INVRPT)
The message which is available for exchanging inventory data between a buyer (including
distribution centre and retail outlet) and a supplier are as follows:
Data
Inventory Report (INVRPT)

Code
EANCOM Data
Element
Value
Segment
Tag /
Number
Comments

INVENTORY REPORT TYPES
VMI
Authorization to plan and ship BGM / 2
orders
CMI
Authorization to plan and
BGM / 2
suggest orders
Buyer GLN
NAD / 6
Supplier GLN
Stock Reporting Location
GLN
REPORT IDENTIFICATION
Report number
BGM / 2
TIMINGS
Report date/time
DTM / 3
Reporting date
DTM / 3
1001
171
No order confirmation required
1001
171
Order confirmation required
3035
BY
SU
GY
1004
2005
137
366

PRODUCT INFORMATION
(GTIN)
Promotional variant
QUANTITIES
Quantity On Hand
Movements into inventory
Movements out of inventory
Quantity Out Of Stock
Quantity On Order Already
Despatched
LIN / 12
7143
EN
PIA / 13
7143
PV
QTY / 15
6063
145
48
199
217
198
30
Only used to report inventory or

sales data for promoted products.
Release 1
Data
Quantity On Order Not

Despatched
Extra un-planned quantity
Back order quantity
Reserved inventory quantity
Outstanding quantity
Sales quantity
Inventory Report (INVRPT)

Code
EANCOM Data
Element
Value
Segment
Tag /
Number
QTY / 15
6063
51E
1st January 2000
Comments
81
83
34E
73
153
31
Release 1
1st January 2000
6.5. Sales Data Report (SLSRPT)
The message which is available for exchanging sales data between a buyer (including
distribution centre and retail outlet) and a supplier are as follows:
Data
Sales Report (SLSRPT)

Code
EANCOM Data
Element
Value
Segment
Tag /
Number
Comments

Buyer GLN
Supplier GLN
Location Of Sale GLN
REPORT IDENTIFICATION
Sales report number
TIMINGS
Sales Report Message date
Sales date, and or time, and
or period
NAD / 4
3035
LOC / 11
3227
BGM / 2
1004
DTM / 3
2005
BY
SU
162
137
356

PRODUCT INFORMATION
Item Number
Promotional variant
PERIOD
Period Of Sales
QUANTITIES
Sales Quantity
Promotional Sales Quantity
LIN / 12
PIA / 13
7143
7143
EN
PV
DTM / 12
2005
273
QTY / 20
6063
153
26
32
Only used to report inventory or

sales data for promoted products.
Release 1
Copy
15. Integration of the RECADV

16. Preparation of the invoice
17. INVOIC message is sent
Finance
10. Picking of the products

11. Delivery and DESADV message is sent
ORDERS
7. Transport Units and Vehicle optimisation

8. Order proposal calculation and validation
9. The order EDI message is sent
CRP assistant
4. Integration of the EDI message in the CRP

Information System
5. Launching of the CRP calculation model
6. Forecast integration
Information System
Manufacturer
33
7. Annex B1 - CRP Vendor Managed Inventory
Head Office (or DC)
Retailer
Release 1
18. Integration of INVOIC, payment

preparation
19. REMADV is sent
Finance
12. Arrival preparation

13. Control: transport bills, pallets, products
14. RECADV is sent
Arrival
1. Inventory movements are collected

2. Data consolidation
3. INVRPT is sent
1st January 2000
REMADV
INVOIC
RECADV
DESADV
ORDER
INVRPT
EDI
19. Integration of the RECADV

20. Preparation of the invoice
21. INVOIC message is sent
Finance
13. ORDERS message integration

14. Picking of the products
15. Delivery and DESADV message is sent
7. Transport Units and Vehicle optimisation

8. Order proposal calculation and validation
9. The order proposal EDI message is sent
CRP assistant
Replenishment Proposal
34
4. Integration of the EDI message in the CRP

Information System
5. Launching of the CRP calculation model
6. Forecast integration
Information System
Manufacturer
8. Annex B2 - CRP Co-Managed Inventory
INVRPT
EDI
REMADV
INVOIC
RECADV
DESADV
ORDERS
(order confirmation)
Release 1
1st January 2000
ORDERS
(order proposal)
21. Integration of INVOIC, payment

preparation
22. REMADV is sent
Finance
16. Arrival preparation

17. Control: transport bills, pallets,
products
18. RECADV is sent
Arrival
10. Comparison of the maunfacturer

proposed order with retailers order
11. Validation of proposed order
12. Order confirmation is sent
Purchasing
1. Inventory movements are collected

2. Data consolidation
3. INVRPT is sent
Head Office (or DC)
Retailer
1st January 2000
9. Annex C Additional Documents
In addition to the EANCOM manual, the General EANUCC Specifications, and the sector
specific application guides a number of publications exist which provide additional non-technical
support on the subject of EANCOM/EDI in particular, and the EANUCC standards in general.
Additional EAN International documents are today available on the following subjects;
9.1. An Introduction to EDI
A general introduction to the subject of EDI. Includes information on the EDIFACT standard,
the background to EANCOM, and guidelines on how to implement an EDI project.
9.2. An Introduction to EANCOM in Trade and Transport
A non-technical introduction to the EANCOM messages in trade and transport. In particular this
document examines the links and inter-dependencies between the messages from the trade and
transport sectors looking at such issues as data flows, referencing between the messages, the
trade and transport parties, and a glossary of terms from both environments.
9.3. An Introduction to EANCOM in Trade and Finance
A non-technical introduction to the EANCOM messages in trade and finance. In particular this
document examines the links and inter-dependencies between the messages from the trade and
finance sectors looking at such issues as data flows, referencing between the messages, the
trade and finance parties, a high level guide to the issues related to the security of EDI messages,
and a glossary of terms from both environments.
9.4. EANCOM Manual
This document is the EDI (Electronic Data Interchange) standards manual developed and made
available by EANUCC. It is an implementation guideline of the EDIFACT standard (Electronic
Data Interchange For Administration, Commerce and Transport) developed under the auspices of
the United Nations.
9.5. General EANUCC Specifications
A document providing all of the basic technical information required by those involved in any way
in the application of EANUCC numbering or symbol marking.
9.6. An Introduction to the Serial Shipping Container Code
An introduction to the EANUCC Serial Shipping Container Code, which is used for the unique
identification of logistic units.
35
Release 1
1st January 2000
9.7. Vital in Communications - EAN Location Numbers
An introduction to Global Location Number (GLN) including information on the benefits of using
the GLN, answers to some frequently asked questions about the GLN, and a set of case studies
from EAN member companies which have implemented GLNs.
9.8. EAN International Annual EDI Survey Results
EAN International surveys its Numbering Organisations each year to evaluate the development of
EDI usage, and in particular EANCOM usage, world-wide. This document is revised and rereleased in March of each year.
9.9. Electronic Catalogues Recommendations
With the move to more efficent and integrated supply chains, the need for reliable data exchange
becomes more and more important. A key concept in modern supply chain management is the
alignment of all master data before EDI or any ECR techniques can be implemented. This
document presents the key data structures which underpin the trade transactions and provides
structures for the core data required to allow the electoniccatalogues of trading partners to
exchange data without the risk of data loss.
9.10. Security For EANCOM messages
As the use of EDI messaging over the Internet becomes more and more a reality, so the security
threats to data integrity increase. This publication introduces the subject of security and its
application for EANCOM messages using the security features contained in version 4 of the
UN/EDIFACT syntax.
9.11. Lite EDI Position Paper
In order to reach a critical mass of EDI users, EDI must be made transparent to the smaller users
that do not have access to the resources or specialised skills required to implement EDI on their
own computer applications. This document outlines the elements which make up the subject of
Lite EDI.
All of the above publications are available in English from the EAN Numbering Organisations and
the Uniform Code Council. In addition several Numbering Organisations have translated one or
more of the above documents into their local language. For copies of any of the above or any
general information on other non-EDI publications available from EAN International please contact
your local Numbering Organisation.
36
Release 1
1st January 2000
10. Annex D EAN Member List

EAN INTERNATIONAL
rue Royale 145
B-1000, Brussels.
Tel.
: 32.2.2271020
Telefax : 32.2.2271021
E-Mail :infos@ean.be
ALGERIA - EAN ALGERIE
2 Rue des Frres Ziata, El Mouradia, Alger
Tel : 213 2 24 57 50
Fax : 213 2 24 57 50
ARGENTINA - EAN ARGENTINA
Viamonte 340 Piso 1 (CP 1053), Buenos Aires
Tel : 54 1 510 1700
Fax : 54 1 510 1740
ARMENIA - EAN-Armenia ARMAN
49/2, Komitas ave., 375051, Yerevan
Tel : 374 2 23 47 78
Fax : 374 2 28 56 20
AUSTRALIA - EAN Australia Ltd.
2 Kingston Town Close, Oakleigh, Victoria, 3166
Tel : 61 3 9569 9755
Fax : 61 3 9569 1525
AUSTRIA - EAN-Austria Gesellschaft fr kooperative
Logistik GmbH
Mayerhofgasse 1/15, A - 1040 Vienna
Tel : 43 1 505 86 01
Fax : 43 1 505 86 01-22
BELARUS - EAN BELARUS
Academicheskaya Str. 25 (room 120), Minsk 220072.
Tel : 375 17 284 19 55
Fax : 375 17 284 22 77
BELGIUM, LUXEMBOURG ICODIF/EAN BelgiumLuxembourg
Rue Royale 29, 1000 Brussels
Tel : 32 2 229 18 80
Fax : 32 2 217 43 47
BOLIVIA - EAN BOLIVIA
Sarez de Figueroa #127 - Casilla 180 - Santa Cruz de la
Sierra
Tel : 591 3 334555
Fax : 591 3 342353
BOSNIA-HERZEGOVINA - EAN-BIH
Branislava Djurdjeva 10, 71000 Sarajevo
Tel : 387 71 663 634
Fax : 387 71 663 632
BRAZIL - EAN BRASIL

Alameda Santos, 2441 9o andar, Sao Paulo SP, CEP
01419-002
Tel : 55 11 881 6560
Fax : 55 11 3064 3275
BULGARIA - BULGARIAN CHAMBER OF COMMERCE
AND INDUSTRY (BCCI) - EAN BUREAU
42 P. Partchevitch Str., 1000 Sofia
Tel : 359 2 987 26 31
Fax : 359 2 987 32 09
CENTRAL AMERICA - Honduras Instituto
Centroamericano de Codificacion Comercial - ICCC
- C/o Diselco,
4to piso, Boulevard Centroamerica, Apartado 3444,
Tegucigalpa, Honduras
Tel : 504 232 31 10
Fax : 504 232 77 93
CHILE - EAN-Chile
Merced 230, Santiago - Centro
Tel : 56 2 3654230
Fax : 56 2 3654222
CHINA - Article Numbering Centre of China (ANCC)
East Gate of No.46 Yuzhongxili Dewai - Xicheng District Beijing 100029
Tel : 86 10 62 02 45 33
Fax : 86 10 62 02 45 23
COLOMBIA - IAC COLOMBIA
AV. Dorado No. 68 B, 85 Torre 2 Piso 6, Santafe de
Bogota
Tel : 57 1 4270999
Fax : 57 1 4270212
COSTA RICA EAN COSTA RICA
Curridabat, Edificio Galerias del Este, Primer Piso
Oficina No. 7, Apartado 11892, 1000 San Jos, Costa
Rica
Mail address : Account # 123, P.O. Box 025292, Miami,
Florida 33102, U.S.A.
Tel : 506 224 32 55
Fax : 506 224 47 22
CROATIA - CRO-EAN - Croatian Article Numbering
Association by Croatian Chamber of Economy
Rooseveltov Trg 2., 10000 Zagreb
Tel : 385 1 4561 539
Fax : 385 1 4561 579
37
Release 1
CUBA - Camara de Comercio de la Republica de Cuba
Calle 21 No. 661esq. A, Vedado. Apartado 4237. Ciudad
de La Habana
Tel : 537 32 26 93
Fax : 537 33 30 42
Telex : 511752 CAMAR CU
CYPRUS - Cyprus Chamber of Commerce & Industry
- EAN-Cyprus
38, Grivas Digeni Ave. & 3 Deligiorgis St;, P.O. Box 21455
- 1509 Nicosia
Tel : 357 2 66 95 00
Fax : 357 2 66 56 85
CZECH REP. - EAN CZECH REPUBLIC
Na Pankrci 30, 140 00 Praha 4
Tel : 420 2 61001145
Fax : 420 2 61001147
DENMARK - EAN-Danmark
Aldersrogade 6 d, 2100 Copenhagen O
Tel : 45 39 27 85 27
Fax : 45 39 27 85 10
DOMENICAN REPUBLIC - EAN REPUBLICA
DOMINICANA
Edificio Plaza Compostela, Suite 3-I-5, Ave John F.
Kennedy Esq. Calle 7, Santo Domingo
Tel : 1 809 683 47 27
Fax : 1 809 683 48 42
ECUADOR - Ecuatoriana de Cdigo de Producto,
ECOP
Ruiz de Castilla 763 y Andagoya, Edificio Expocolor, Piso
3, Oficina 3, Quito
Tel : 593 2 507 580
Fax : 593 2 507 584
EGYPT - EAN EGYPT
35 Hadeyek El Obourg Bldg., Salah Salem St., Cairo
Tel : 202 26 27 617
Fax : 202 26 12 622
EL SALVADOR - EAN El Salvador
9A. Avenida Norte Y 5A. Calle Poniente, San Salvador
Tel : 503 221 3212
Fax : 503 221 2499
ESTONIA - EAN-EESTI (ESTONIA)
Tulika 19, 10613 Tallinn, Estonia
Tel : 372 6 50 50 63
Fax : 372 6 50 50 93
FINLAND - EAN Finland OY
Aleksanterinkatu 17, P.O. Box 1000, 00101 Helsinki
Tel : 358 9 69 69 69
Fax : 358 9 65 03 03
1st January 2000
FRANCE - Gencod-EAN France

2 rue Maurice Hartmann, 92137 Issy-Les-Moulineaux
Cedex
Tel : 33 1 40 95 54 10
Fax : 33 1 40 95 54 49
GEORGIA - EAN GEORGIA
11 Chavchavadze Ave., 380079 Tbilisi
Tel : 995 32 29 33 75
Fax : 995 32 23 57 60
GERMANY - Centrale fr Coorganisation - CCG
Maarweg 133, 50825 Kln
Tel : 49 221 947 14 0
Fax : 49 221 947 14 990
GREECE - HELL.C.A.N. SA - EAN HELLAS - Hellenic
Centre Of Article Numbering
5, Aghiou Dimitriou Squ. & 2, Diom.Kyriakou Str., 145 62
Kifissia - Athens
Tel : 30 1 8083 931
Fax : 30 1 8019 156
GUATEMALA - EAN Guatemala
Ruta 6 9-21, Zona 4, Edificio Cmara de Industria Nivel 5.
Guatemala
Tel : 502 362 5375
Fax : 502 332 6658
HONG KONG, China - Hong Kong Article Numbering
Association
Unit B, 22/F United Centre, 95 Queensway, Hong Kong,
China
Tel : 852 2 861 2819
Fax : 852 2 861 2423
HUNGARY - Hungarian Association of Packaging and
Materials Handling (HPMA)
Rig u.3, 1085 Budapest
Tel : 36 1 313 7034
Fax : 36 1 333 8170
ICELAND - EAN ICELAND
IceTec, Keldnaholti, 112 Reykjavk
Tel : 354 570 7100
Fax : 354 570 7111
INDIA - EAN-INDIA
7C, Vandana Bldg, 11, Tolstoy Marg, New Delhi 110001
Tel : 91 11 371 96 38
Fax : 91 11 371 96 26
INDONESIA - EAN INDONESIA (Indonesia Product
Numbering Council)
Jl.RPSuroso No.26, Jakarta 10650
Tel : 62 21 325800
Fax : 62 21 3103357
38
Release 1
IRAN - EAN IRAN
Institute For Trade Studies and Research, ITSR Building,
240 North Kargar St., Tehran
Tel : 98 21 643 99 02-5
Fax : 98 21 643 99 01
IRELAND - EAN Ireland
Confederation House, 84/86 Lower Baggot Street, Dublin
2
Tel : 353 1 605 15 34
Fax : 353 1 638 15 34
ISRAEL - Israeli Barcode Association - EAN Israel
Industry house, 29 Hamered st., P.O.B 50022 , Tel-Aviv
61500
Tel : 972 3 5198839
Fax : 972 3 5162082
ITALY - INDICOD
Via Serbelloni, 5, 20122 Milano
Tel : 39 02 7772121
Fax : 39 02 784373
JAPAN - Distribution Code Center - JAPAN
7-3-37 Place Canada 3F, Akasaka Minato-Ku, Tokyo #
107-0052
Tel : 81 3 5414 8505
Fax : 81 3 5414 8514
JORDAN - EAN Jordan
C/o Jedco, P.O. Box 7704, Amman 11118
Tel : 962 6 5603507
Fax : 962 6 5684568
KAZAKHSTAN - EAN KAZAKHSTAN
299, Baizakov str., 480070 Almaty
Tel : 7 3272 47 93 48
Fax : 7 3272 47 93 48
LATVIA Latvian Chamber of Commerce and
Industry Bureau EAN LATVIA
Brivibas Blvd. 21, Riga LV-1849
Tel : 371 333 227
Fax : 371 332 276
LEBANON - EAN LEBANON
C.C.I.A.B., 1 Justinian St. Sanayeh, Beirut
Tel : 961 1 744 774
Fax : 961 1 743 377
LITHUANIA Association of Lithuanian Chamber of
Commerce, Industry and Crafts - EAN Lithuania
V.Kudirkos str. 18, 2600 LT, Vilnius
Tel : 370 2 614532
Fax : 370 2 621403
FYR MACEDONIA - EAN MAC
Economic Chamber of Macedonia, str.Dimitrie Cupovski
No.13, Skopje
Tel : 389 91 11 80 88
Fax : 389 91 11 62 10
1st January 2000
MALAYSIA - MALAYSIAN ARTICLE NUMBERING

COUNCIL (MANC)
Wisma FMM, No. 3, Persiaran Dagang, PJU9, Bandar Sri
Damansara, 52200 Kuala Lumpur
Tel :603 6361211
Fax : 603 6341266
MALTA - EAN Malta
3, Bienvenido Court, St Lukes Road, Guardamangia
MSD07
Tel : 356 245415
Fax : 356 245462
MAURITIUS - EAN Mauritius
3, Royal Street, Port-Louis
Tel : 230 208 3301
Fax : 230 208 0076
MEXICO - AMECE AC Asociacion Mexicana de
Estandares para el Comercio Electronico, AC
Horacio No. 1855 6. Piso - Col. Chapultepec Morales,
Mxico, D.F. CP 11570
Tel : 525 395 2044
Fax : 525 395 2038
MOLDOVA - National Association of the Automatic
Identification EAN Moldova
63 Kogalniceanu str., MD 2009 Kishinev
Tel : 373 2 24 53 29
Fax : 373 2 24 16 69
MOROCCO - EAN MAROC
207, Bd Zerktouni, Appt. 30 Casablanca
Tel : 212 2 44 73 50
Fax : 212 2 44 73 31
NETHERLANDS - EAN Nederland
Tourniairestraat 3, 1065 KK Amsterdam
Tel : 31 20 5113820
Fax : 31 20 5113830
NEW ZEALAND - EAN NZ INC
Level 2, Mainzeal House,
181 Vivian Street,
Wellington, New Zealand.
NICARAGUA - EAN Nicaragua
Rotonda El Gueguense 300 mts Al Sur, Edificio de
Camara de Industrias de Nicaragua, Managua
Tel : 505 266 8848
Fax : 505 266 1891
NORTH KOREA - EAN DPR Korea
Jung Gu Yok, Seungli-Street, Pyongyang
Democratic People's Republic of Korea
Tel: 850.2.381.6025
Fax: 850.2.381.4537
39
Release 1
NORWAY - EAN NORGE

Spireaveien 6, Postboks 454 kern, 0513 Oslo
Tel : 47 22 97 13 20
Fax : 47 22 65 56 21
PANAMA - EAN Panama
Via Transistmica, Edif. 1000, Segundo Piso, Oficina
228, Panama, Republic of Panama
Mail address : P.O. Box 527948, Miami, FL 331527948, USA
Tel : 507 261 4450
Fax : 507 261 4523
PARAGUAY - EAN PARAGUAY
Antequera, 611, c/Azara, 1er piso, oficina 4, Asuncin
Tel : 595 21 442 108
Fax : 595 21 445 490
PERU - EAN PERU
Av. Javier Prado Oeste 2150, San Isidro, Lima
Tel : 51 1 221 1000
Fax : 51 1 440 0270
PHILIPPINES - Philippine Article Numbering
Council, Inc.
#20 San Rafael St., Bo. Kapitolyo, Pasig City
Tel : 632 637 0897
Fax : 632 631 4631
POLAND - EAN Poland
ul. Estkowskiego 6, 61-755 Poznan
Tel : 48 61 8527681
Fax : 48 61 8526376
PORTUGAL - CODIPOR
Rua Professor Fernando da Fonseca, 16, 1600 Lisboa
Tel 351 217520740
Fax : 351 217520741
ROMANIA - EAN ROMANIA
13 Mexic St., 1 ward, Bucarest 71206
Tel : 40 1 230 13 02
Fax : 40 1 230 14 67
RUSSIAN FEDERATION - UNISCAN / EAN Russia
Floor 9., 53, Prospekt Vernadskogo, Moscow 117415
Tel : 7 095 432 76 12
Fax : 7 095 432 95 65
SINGAPORE - Singapore Article Number Council
SMA House, 20 Orchard Road, Singapore 238830
Tel : 65 338 8787
Fax : 65 336 8946
SLOVAKIA - EAN SLOVAKIA
Nanterska ul. 23, 01008 Zilina
Tel : 421 89 65 11 86
Fax : 421 89 65 11 85
1st January 2000
SLOVENIA - Chamber of Commerce and Industry of

Slovenia - Slovenian Art. Numbering Assoc. - SANA
Dimiceva 13, 1000 Ljubljana
Tel : 386 61 18 98 321
Fax : 386 61 18 98 323
SOUTH AFRICA - EAN South Africa (SAANA)
P O Box 41417, Craighall 2024
Tel.: 27 11 341 0231
Fax: 27 11 341 0278
SOUTH KOREA - EAN KOREA
6th Floor Textile Center Building, 944-31, Daechi-dong,
Kangnam - ku, Seoul, 135-713
Tel : 82 2 528 5454
Fax : 82 2 528 5450
SPAIN - AECOC
Ronda General Mitre, 10, 08017 Barcelona
Tel : 34 93 252 39 00
Fax : 34 93 280 21 35
SRI LANKA - EAN SRI LANKA
C/o Ceylon Chamber of Commerce, 50 Nawam
Mawatha, P.O.Box 274, Colombo 2
Tel : 94 1 421 745-7
Fax : 94 1 449 352
SWEDEN - EAN Sweden
P.O. Box 1178, S-111 91 Stockholm
Tel : 46 8 698 30 40
Fax : 46 8 698 30 49
SWITZERLAND - EAN (Schweiz, Suisse, Svizzera)
Dornacherstrasse 230, CH-4053 Basel
Tel : 41 61 338 70 00
Fax : 41 61 338 70 99
SYRIA EAN Syria
C/o Syrian Computer Institute, 76, Lazaristes Building,
Bab-Touma, Damascus
Tel/Fax : 963 11 542 79 09
TAIWAN - Commercial Automation and Numbering
Institute - CAN
4th floor, No. 10, Lin Shen South Rd., Taipei
Tel : 886 2 2393 9145
Fax : 886 2 2391 3171
THAILAND - EAN Thailand
Queen Sirikit National Convention Center 3rd fl., (Zone
D), 60 New Rachadapisek Rd., Klongtoey, Bangkok
10110
Tel : 662 229 4255
Fax : 662 229 4939
TUNISIA - Tunicode
24 Rue Jamel Abdel Nasser, Tunis 1000
Tel : 216 1 324058
Fax : 216 1 324574
40
Release 1
TURKEY The Union Of Chambers Of Commerce,

Industry, Maritime Commerce And Commodity
Exchanges Of Turkey - UCCET
Atatrk Bulvari No: 149, 06640 Bakanliklar/ Ankara
Tel : 90 312 4252243
Fax : 90 312 4179501
UKRAINE - Article Numbering Association of Ukraine
- EAN - UKRAINE
Artema street 26, Kyiv, Ukraine, 254053
Tel : 380 44 216 07 34
Fax : 380 44 246 85 15
UNITED KINGDOM e centre uk
The Association for Standards and Practices in
Electronic Trade EAN UK Ltd
10 Maltravers Street, London WC2R 3BX
Tel : General Enquiries : 44 171 655 9000
Member Enquiries : 44 171 655 9001
Fax : 44 171 681 2290
URUGUAY - EAN URUGUAY
Agr. Germn Barbato 1363 of. 903, 11200 Montevideo
Tel : 598 2 908 3534
Fax : 598 2 903 1382
UZBEKISTAN - EAN Uzbekistan
Str. Bukhara, 6, 700047 Tashkent
Tel : 998 71 132 09 04
Fax : 998 71 139 49 01
1st January 2000
VENEZUELA - EAN Venezuela

Av. Francisco de Miranda cruce con calle Los
Laboratorios. Centro Empresarial Quorum, piso 1, ofc. J
/ K. Los Ruices. Caracas 1071
Tel : 582 237-8777
Fax : 582 237-7250
VIETNAM Vietnam Article Numbering and
Barcodins Organisation - EAN Vietnam
Hoang Quoc Viet Street, Cau Giay District, Ha noi
Tel : 84 4 8361463
Fax : 84 4 7562444
YUGOSLAVIA - Yugoslav Numbering Association EAN YU
Terazije 23, 11000 Beograd
Tel : 381 11 3248 392
Fax : 381 11 3248 754
Telex : 62.11638
United States & Canada (Administered by UCC)
UNITED STATES - Uniform Code Council (UCC)
Princeton Pike Corporate Centre 1009 Lenox Drive
Suite 202 Lawrenceville, New Jersey 08648
Tel : 1 609 620 0200
Fax : 1 609 620 1200
CANADA - Electronic Commerce Council of Canada
(ECCC)
885 Don Mills Road, Suite 301, Don Mills
Ontario M3C 1V9
Tel : 1 416 510 80 24
Fax : 1 416 510 80 43
41
Release 1

Continuous Replenishment How To Use The EAN UCC PDF

Загружено:

Сведения о документе

Оригинальное название

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

Continuous Replenishment How To Use The EAN UCC PDF

Загружено:

Авторское право:

Доступные форматы

Continuous Replenishment

How to use the EANUCC standards

1st January 2000

1.1. What is Continuous Replenishment?

1.2. Why Implement Continuous Replenishment?

1.3. How does it work?

2. Continuous Replenishment Application Description

2.1. Continuous Replenishment from a retailers distribution centre

2.2. Continuous Replenishment direct from the retailers outlets

3. Basic Elements for Continuous Replenishment

3.1. Senior management involvement

3.2. Information technology investment

3.4. EANUCC standards for CRP

3.5. Master Data Alignment

4.1. Use of the Inventory Report and Purchase Orders messages

4.3. Use of the Purchase Order message

5. CRP Case Studies

5.1. Sonae and Procter & Gamble - A Business Case

Copyright EAN International 2000

1st January 2000

5.1.4. Project roll-out and early results

5.2. Case Study - Kronenbourg and CRP

6. Annex A - Data Mapping Tables

6.1. Price/Sales Catalogue - Product Information (PRICAT)

6.2. Price/Sales Catalogue - Price Information (PRICAT)

6.3. Purchase Orders (ORDERS)

6.4. Inventory Report (INVRPT)

6.5. Sales Data Report (SLSRPT)

7. Annex B1 - CRP Vendor Managed Inventory

8. Annex B2 - CRP Co-Managed Inventory

9. Annex C Additional Documents

9.1. An Introduction to EDI

9.2. An Introduction to EANCOM in Trade and Transport

9.3. An Introduction to EANCOM in Trade and Finance

9.4. EANCOM Manual

9.5. General EANUCC Specifications

9.6. An Introduction to the Serial Shipping Container Code

9.7. Vital in Communications - EAN Location Numbers

9.8. EAN International Annual EDI Survey Results

9.9. Electronic Catalogues Recommendations

Copyright EAN International 2000

1st January 2000

Security For EANCOM messages

Lite EDI Position Paper

Annex D EAN Member List

Copyright EAN International 2000

1st January 2000

1. Introduction to Continuous Replenishment

Copyright EAN International 2000

1st January 2000

Copyright EAN International 2000

1st January 2000

Copyright EAN International 2000

1st January 2000

Copyright EAN International 2000

1st January 2000

Goods ordered and already despatched but not yet delivered.

Normal inventory figures are communicated as follows :

Identification of product being reported.

Identification of product being reported.

2. Continuous Replenishment Application Description

1st January 2000

2.1. Continuous Replenishment from a retailers distribution centre