Agent, please

read this out to

the applicant

Cash Loan
Product Explanation

1116603345

The information below confirms what we are required to

tell you about your loan

A Cash loan is a home collected loan which requires an agent to call at your home for your weekly repayments .
Borrowing small sums over short terms is more expensive than larger sums over a longer term. Cash loans are intended to
meet short-term, immediate needs. These are not suitable if you are looking for a long term, high value loan.
Please read if refinancing
If you are using part of the loan to repay an existing loan, then the amount of cash you receive will be reduced by
the amount outstanding on that loan. Refinancing (by using one loan to pay off another) may mean that you pay
for longer and pay more in interest.

CASH LOAN

If you pay late, pay less than the contracted weekly rate or miss a payment, we will not charge you anything extra, but it could
make it more difficult to obtain credit in the future as we share this information with credit reference agencies. You should,
however, be aware that missing payments could have serious consequences including court proceedings.
You can change your mind and withdraw from the loan agreement within 14 days by calling 0800 218 2758 or writing to us
using the details shown on the credit agreement. If you do withdraw, you will have to repay only the amount borrowed, plus
fixed interest, payable at a daily rate, within 30 days of telling us of your withdrawal. For full details please refer to the credit
agreement.

gh
se go throu
Agent: plea tract credit
n
the Pre-Co , covering
rm
fo
n
o
ti
informa
g points:
in
w
o
ll
fo
the

Amount borrowed
Weekly repayment amount
Number of weekly repayments
Total amount you will pay back (including interest)

Remote Payments by Continuous Payment Authority

There are a number of special circumstances in which we might invite you to grant us a Continuous Payment
Authority (CPA).
These will include circumstances such as where: (i) we have agreed a forbearance strategy with you; (ii) you
have moved to an area not served by one of our agents; (iii) you have been assessed as being vulnerable;
and/or (iv) there is a security issue with an agent visit.
This is a method of payment whereby you agree we may take a payment directly from your bank account to
which a debit card is linked but only for a specific amount and on a particular day of each week, fortnight or
month as previously agreed with you.
If you agree, this will be set up using your debit card. We will debit the agreed repayment amount on an agreed
day at the agreed frequency until the total amount is repaid. We will never take a greater payment than you
authorise or take it on another day than agreed unless such a day falls on a Bank Holiday in which case it will
be taken on the next working day. In the event that any collection fails we will cancel the CPA and attempt to
contact you to discuss your financial circumstances.
Any failed attempt will not result in you being charged a fee by us or your bank. Unless you make alternative
payment arrangements in the meantime arrears may increase and this may have an effect on your credit rating.
You have the right to cancel your Continuous Payment Authority by calling 0800 916 6202. Please note that
Continuous Payment Authorities (unlike direct debits) are not covered by bank guarantees.
Prior to signing your credit agreement, please read the Additional Information overleaf, and be aware of the terms of your
loan. You have the right to take this document, and the pre-contract credit information form, away and to review them
before deciding whether to go ahead. If you have any questions or want any further information about the loan you can ask
your agent or ring 0800 218 2758.
Additional Information - overleaf
Provident is a trading name of Provident Personal Credit Limited. Registered Office: No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.
Registered number 146091 England. Authorised and regulated by the Financial Conduct Authority.

Part 1 - Product Explanation (Customer copy)

PFC5801PE (V3 0315)

Additional Information
Our Services

We offer unsecured, fixed sum, fixed term cash loans. This means the amount you borrow, the length of the loan and the
amount we will charge is fixed at the time you take out the loan. The loans are not secured against any assets, such as your
home.
When deciding whether to take the loan, you should consider whether it meets your needs and should bear in mind that
excessive debt can lead to severe financial problems.
How much you will have to pay
The amount you have to pay will depend upon the amount you borrow and the period over which you borrow. These details,
which your agent has explained to you, are shown on the pre-contract credit information form and will also be shown on the
agreement.
Full and partial early settlement
You have the right to settle all or part of the loan early at any time during your agreement. You may be entitled to a rebate of
interest.
If you wish to make a partial early settlement you must tell your agent, otherwise we will assume that any advance payment
is being made to cover a period when you anticipate missing payments.
If you have any questions about the effects this may have on your agreement please speak with your agent who can deal with
your questions. Alternatively, please ring 0800 218 2758.

1116603345

PRE-CONTRACT CREDIT INFORMATION

(Standard European Consumer Credit Information)

1. Contact details
Creditor.

Provident Personal Credit Limited.

Address.

No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.

Telephone number(s).

0800 218 2758

Credit intermediary.

Azeez Obidairo

Address.

No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.

2. Key features of the credit product

The type of credit.
The total amount of credit.
This means the amount of credit to be provided under
the proposed credit agreement or the credit limit.
How and when credit would be provided.

CASH LOAN

The duration of the credit agreement.

Repayments.
The total amount you will have to pay.
This means the amount you have borrowed plus
interest and other costs.

1000.00.
On the day the agreement is made, we will provide you with cash of an amount equal to the total
amount of credit shown above.

52

weeks.

52

weekly payments of

35.00

starting after one week after

the date of this agreement.

1820.00.

3. Costs of the credit

The rates of interest which apply to the credit agreement

The flat rate of interest is

82.00%
Annual Percentage Rate of Charge (APR).
This is the total cost expressed as an annual percentage
of the total amount of credit.
The APR is there to help you compare different offers.

per annum (fixed).

272.20% APR.

Related costs
Costs in the case of late payments.

There are no charges for late or missed payments.

Consequences of missing payments.

Missing payments could have severe consequences (including legal proceedings and associated
costs) and may make it more difficult to obtain credit in the future. We report missing payments to
credit reference agencies which is likely to affect your credit rating (which many lenders consult when
assessing applications for credit).

4. Other important legal aspects

Right of withdrawal.

You have the right to withdraw from the credit agreement before the end of 14 days beginning with the
day after the day on which the agreement is made.

Early repayment.

You have the right to make full or partial early repayment at any time.

Consultation with a Credit Reference Agency.

If we decide not to proceed with your application for credit on the basis of information from a credit
reference agency, we must inform you that we have reached the decision on this basis and provide
you with the particulars of that agency when informing you of our decision.

Right to a draft credit agreement.

You have the right, upon request, to obtain a copy of the draft credit agreement free of charge, unless
we are unwilling at the time of the request to proceed to the conclusion of the credit agreement.

Part 2 - PCI (Customer copy)

PFC5801PCI (V3 0315)

1116603345
Fixed Sum Loan Agreement
regulated by the Consumer Credit Act 1974
Parties to the Agreement - Contact details
Customer.
Forenames
Surname
Address

Postcode
Creditor.
Provident Personal Credit Limited, (Registered Office) No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU. Registered Number 146091 England.
Tel: 0800 218 2758
Credit intermediary.

Azeez Obidairo

Address No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.

Key features of the credit product

The type of credit.

How and when credit will be provided.

On the day the agreement is made, we will provide you with cash of an amount equal to the total
amount of credit shown above.

R
AF

The duration of the credit agreement.

Repayments.

The total amount you will have to pay.

This means the amount you have borrowed plus
interest and other costs.

52

weeks.

52

weekly payments of

35.00

starting after one week after

the date of this agreement.

1820.00.

Costs of the credit

The rates of interest which apply to the credit agreement.

Annual Percentage Rate of Charge (APR).

This is the total cost expressed as an annual percentage
of the total amount of credit.
The APR is there to help you compare different offers.

The flat rate of interest is

82.00%

per annum (fixed).

272.20%

APR

This rate will apply for the duration of the agreement.

Interest has been pre-calculated and applied at the
commencement of this agreement.

calculated on the assumption that you make all repayments on

the agreed dates.

Right of withdrawal

You have the right to withdraw from this credit agreement, without giving any reason, before the end of 14 days beginning with the day
after the day on which the agreement is made. Should you wish to exercise this right, you must notify us in writing or orally within that
period, at our address No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU or by telephoning us on 0800 218 2758. You must
then repay the amount of credit plus interest accrued, without undue delay, and no later than 30 calendar days beginning with the day
after you give us your notice of withdrawal. If the credit has been drawn down prior to withdrawal, interest will accrue daily at the rate
shown in the box on the right. Payment should be made in cash to your agent or by cheque made payable to Provident Personal Credit
Limited posted to the address above.

CASH LOAN

1000.00.

Fixed Sum Loan.

The total amount of credit.

This means the amount of credit to be provided under
the credit agreement or the credit limit.

Daily rate

2.25

IMPORTANT there are more terms overleaf. Please read them carefully. Make sure you understand them before you sign.
Customer signatures

I confirm that I have received a product explanation and have been

provided with a copy.
This credit agreement is regulated by the Consumer Credit Act 1974.
In signing it I agree to be legally bound by its terms.
Date (dd/mm/yy)

I may be interested in taking personal loans in the future and request that
you send someone to my home from time to time to discuss details.
I request that you do this whilst I have any outstanding balance and for five
weeks thereafter. I understand that I may revoke my request at any time
(see overleaf how to do this).
Date (dd/mm/yy)

Staff/agent signature
Witness and Creditor: for and on behalf of Provident Personal Credit Limited:
Name
Position
Date (dd/mm/yy)

Part 3 - Agreement

www.myprovident.co.uk

PFC5801AGR (V3 0315)

Other important information

Missing payments
Missing payments could have severe consequences (including legal proceedings and associated costs) and may make it more difficult to obtain credit in the future. We
report missing payments to credit reference agencies which is likely to affect your credit rating (which many lenders consult when assessing applications for credit).
Early repayment
You have the right at any time to make early repayment in full or in part. To do so, you should first give us, or the agent, notice. The payment should be made before the
end of the period of 28 days, beginning with the day following the day that we receive your notice, or on or before any later date specified in your notice.
Statement of Account
You have the right to receive, on request and free of charge, at any time throughout the duration of the agreement, a statement in the form of a table showing the details
of each instalment owing under the agreement, the date on which each instalment is due, the amount and any conditions relating to the payment of each instalment and
a breakdown of each instalment showing how much comprises capital repayment and interest payment.
Ombudsman Scheme
If you have a complaint, we will investigate it and give any redress to which we feel you are entitled. If you are not happy with our final response you have a right to
complain to the Financial Ombudsman Service, Exchange Tower, London E14 9SR.
Supervisory Authority
The Financial Conduct Authority, 25, The North Colonnade, Canary Wharf, London, E14 5HS is the supervisory authority under the Consumer Credit Act 1974.
Consumer Credit Association
Provident Personal Credit Limited is a member of the Consumer Credit Association and subscribes to its Code of Conduct.
Request to call
If you have requested that we send someone to your home from time to time to discuss details of future loans you can revoke this at any time by writing to us at:
Customer Relations, Provident Personal Credit Limited, No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.
Terms and conditions
1. We agree to lend to you the amount of credit shown overleaf on the terms set out on this page and overleaf.
2. By entering the authorisation code sent to you by email, you are entering an electronic signature and agreeing to be bound by the terms set out on this page and
overleaf.
3. You agree to pay us the total amount payable by the instalments, both figures shown overleaf, paid direct to your agent calling weekly at your home.
In certain circumstances outlined herein we might invite you to grant us a Continuous Payment Authority (CPA) i.e. (i) we have agreed a forbearance strategy with
you; (ii) you have moved to an area not served by one of our agents; (iii) you have been assessed as being vulnerable; and/or (iv) there is a security issue with an
agent visit.
This is a method of payment whereby you agree we may take a payment directly from your bank account but only for a specific amount and on a particular day each
week, fortnight or month as previously agreed with you.
If you agree, this will be set up using your debit card. We will debit the agreed repayment amount on an agreed day at the agreed frequency until the total amount is
repaid.
In the event that any collection fails we will cancel the CPA and attempt to contact you to discuss your financial circumstances.
Any failed attempt will not result in you being charged a fee by us or your bank. Unless you make alternative payment arrangements in the meantime arrears may
increase and this may have an effect on your credit rating.
We will never take a greater payment than you authorise or take it on another day than agreed unless such a day falls on a Bank Holiday in which case it will be taken
on the next working day. If you wish to cancel or change your Continuous Payment Authority please contact 0800 916 6202.
4. If we have your email address we may opt to send you an email every week containing details of your last payment so that you may have a record of the same.
We may supply you with a payment book or a payment card. This will be updated weekly.
You must:
keep the payment book or card safe and not write in, alter, damage or deface it;
make the payment book or card available to your agent to update as often as necessary;
provide the same on request, so that we may update it or inspect it or take it away for examination or audit.
At your request, if we have not issued you with a payment book or card, your agent is able to give you a handwritten receipt for your payment.
5. You must notify us as soon as possible of:
any adverse change in your financial position or personal circumstances;
any material change in the information you have given us;
any change of address, whether temporary or permanent.
6. If you are making payments on more than one agreement you may tell us how the payment is to be allocated between the agreements. If you do not do so, then we
will allocate the payment between the agreements in proportion to the weekly payment rates. However, if you are in arrears on any agreement(s), then we reserve the
right to apply your payment first against any arrears.
7. The timing of repayments is of the essence of this Agreement. If you:
do not make the weekly payments when they are due and do not then pay the overdue amount within the time specified in a default notice; or
provided us with false or misleading information
otherwise breach the terms of this Agreement;
then we will be entitled, after expiry of the default notice to demand payment of the balance outstanding on this agreement (less any applicable rebate).
8. If at any time we allow you to do something which is not in accordance with the terms of this agreement, this will not prevent us from later requiring you to comply with
the strict terms of the agreement.
9. This agreement will only come into force when we or our authorised representative have signed it.
Using your personal information
For full information on how we collect, use and protect your information please go to http://www.providentpersonalcredit.com/privacy/ or ask for a printed copy of this.
1. We may share your information with credit reference agencies and other companies including Provident Financial Group companies for use in making credit decisions,
crime prevention, analysis, administration, market research and debt collection. This information will be held by the credit reference agencies and may also be seen
and used by other companies in making credit decisions.
2. We will disclose your information to our agents for the purposes of them providing the collection and credit granting services you have requested.
3. If you share a household with another customer of ours or any Provident Financial Group company, we may use your information to help us make credit decisions
about that customer and yourself in order to ensure that we lend responsibly to your household.
4. We may also use your information and combine this with other data available from public sources such as social media to help ensure that we are providing you with
the most appropriate offers and products for your needs.
Marketing
5. We may wish to send you information about our products from time to time. We would like to do this by post, SMS, email and telephone and within your application
you provided us with your preferences. In any communications by SMS, email and telephone we will always give you the option of opting out of such marketing.
Alternatively you can call us on 0800 218 2758.
6. Please telephone us on 0800 218 2758 if you want to have details of those credit reference and fraud prevention agencies from whom we obtain and to whom we
pass information about you.
7. Under section 7 of the Data Protection Act 1998, you have a right to receive a copy of any personal information we hold about you if you apply to us in writing and pay
a fee of 10.
Provident is a trading name of Provident Personal Credit Limited. Registered Office: No. 1 Godwin Street, Bradford, West Yorkshire, BD1 2SU.
Registered number 146091 England. Authorised and regulated by the Financial Conduct Authority.