AUDIT POINTS

1.

Master List of Documents should be prepared as fol:Ser

Document No

Document Name Remarks

2.

Dates or Period (Start Date & End Date) of the List should be clearly mentioned.

3.

SOPs should be prepared on standard formate.

4.

Excel sheet may be prepared for SAP entered Items of IT Department.

5.

IT Department Header should be placed on every official document.

6.

Printed Forms spec Complaint Forms may be made.

7.

Cameras or other equipment installation should be properly documented

8.

Fixed Asset Items may be tagged from Account.

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IT Asset movement between departments / Units

No Assets will be moved / issued without proper documentation (Ref Frm-006 & Frm-007) and approval
of HoD.
Career progression of IT staff
IT training is being planned to IT Staff for their new learning opportunities and career progression.
There is a need to review the password policy of HSNDS
Password policy should be reviewed and submit the suggested policy to HoD for approval.

Complaints must be entertained centrally on Extensions 181 & 146 only. In this regard an email will be
circulated to all departments regarding Help Desk mechanism.
Non availability of basic IT toolkit at Units
All Units forwards demand for their required toolkit for approval.
Windows installation policy on laptops / systems
In future, Window 10 or 8.1 will be installed on new laptops whereas Window 7 will be installed on old
desktop systems
Basic IT training may be arranged for non-IT staff.
Procurement of IT items
Liaison with HR Department regarding centralized demand / purchase of IT items. IT related items
should be procured through IT Department. The practice of direct requests of IT related items to
Procurement Department without consulting IT Department should be discouraged.
Liaison will be made with HR Department regarding asset movement. IT Department at Units (BS-2, 3 &
Minha Farm) should be involved in inter-units or departments IT asset movement.

Following points will be discussed with CEO:Reserve / backup inventory of accessories at Units
Fixed Asset tagging and discard list on monthly basis
Misuse of sharing drives and USB access permissions. There is a need to streamline the SOP of USB
access.
Overtime for IT staff

Abid Ali

Abid Ali

Manager (HoD)

Manager (HoD)

Ghazanfar
Ali

DM

Mustafa

Ghayoor

Support

Abid Usman
AM

DM

BS-4

Usman
Khalid
Support

Allah Wasaya
Support

Irshad
Support

Sulman
Support

Wasim
Akhter
Support

H M Naveed
Afzal
Support