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The English word administer is derived from a combination of two Latin words ad
and ministrate meaning to serve or manage. Literally, the term administration
means management the affairs of public or private. Administration refers to
mobilisation of resources human and material- to achieve pre-set of objectives.
Administration is thus an activity undertaken in pursuit of the realisation of a goal. It
is an effort requiring a group of persons, each individually carrying out certain
allotted tasks, which when so performed by all, leads to the achievement of an
objective which has already been established and made explicit.
Management is defined as an act of managing people and their work, for achieving a
common goal by using the organizations resources. It creates an environment under
which the manager and his subordinates can work together for the attainment of
group objective. It is a group of people who use their skills and talent in running the
complete system of the organization. It is an activity, a function, a process, a
discipline and much more.Planning, organizing, leading, motivating, controlling,
coordination and decision making are the major activities performed by the
management. Management brings together 5Ms of the organization, i.e. Men,
Material, Machines, Methods, and Money. It is a result oriented activity, which
focuses on achieving the desired output.
The nature of management can easily be brought out by the following elements:
(i) Management is goal-oriented: Management is not an end in itself. It is a
means to achieve certain goals. Management has no justification to exist without
goals. Management goals are called group goals or organisational goals. The basic
goal of management is to ensure efficiency and economy in the utilisation of human,
physical and financial resources. The success of management is measured by the
extent to which the established goals one achieved. Thus, management is purposeful.
(ii) Management is universal: Management is an essential element of every
organised activity irrespective of the size or type of activity. Wherever two or more
persons are engaged in working for a common goal, management is necessary. All
types of organisations, e.g., family, club, university, government, army, cricket team
or business, require management. Thus, management is a pervasive activity. The
fundamental principles of management are applicable in all areas of organised effort.
Managers at all levels perform the same basic functions.
(iii) Management is an Integrative Force: The essence of management lies in
the coordination of individual efforts in to a team. Management reconciles the
individual goals with organisational goals. As unifying force, management creates a
whole that is more than the sum of individual parts. It integrates human and other
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resources.
(iv) Management is a Social Process: Management is done by people, through
people and for people. It is a social process because it is concerned with interpersonal
relations. Human factor is the most important element in management. According to
Appley, Man- agement is the development of people not the direction of things. A
good manager is a leader not a boss. It is the pervasiveness of human element which
gives management its special character as a social process.
(v) Management is multidisciplinary: Management has to deal with human
behaviour under dynamic conditions. Therefore, it depends upon wide knowledge
derived from several disciplines like engineering, sociology, psychology, economics,
anthropology, etc. The vast body of knowledge in management draws heavily upon
other fields of study.
(vi) Management is a continuous Process: Management is a dynamic and an
on-going process. The cycle of management continues to operate so long as there is
organised action for the achievement of group goals.
(vii) Management is Intangible: Management is an unseen or invisible force. It
cannot be seen but its presence can be felt everywhere in the form of results.
However, the managers who perform the functions of management are very much
tangible and visible.
(viii) Management is an Art as well as Science: It contains a systematic body of
theoretical knowledge and it also involves the practical application of such
knowledge. Management is also a discipline involving specialised training and an
ethical code arising out of its social obligations.
The significance of management can be brought out by following points:(i) Achievement of group goals: A human group consists of several persons, each
specialising in doing a part of the total task. Each person may be working efficiently,
but the group as a whole cannot realise its objectives unless there is mutual
cooperation and coordination among the members of the group. Manage- ment
creates team-work and coordination in the group. He reconciles the objectives of the
group with those of its members so that each one of them is motivated to make his
best contribution towards the accomplishment of group goals. Managers provide
inspiring leadership to keep the members of the group working hard.
(ii) Optimum utilisation of resources: Managers forecast the need for materials,
machinery, money and manpower. They ensure that the organisation has adequate
resources and at the sametime does not have idle resources. They create and
maintain an environment conducive to highest productivity. Managers make sure
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that workers know their jobs well and use the most effi- cient methods of work. They
provide training and guidance to employeers so that they can make the best use of
the available resources.
(iii) Minimisation of cost: In the modern era of cut-throat competition no
business can succeed unless it is able to supply the required goods and services at the
lowest possible cost per unit. Manage- ment directs day-to-day operations in such a
manner that all wastage and extravagance are avoided. By reducing costs and
improving efficiency, managers enable an enterprise to be com- petent to face
competitors and earn profits.
(iv) Survival and growth: Modern business operates in a rapidly changing
environment. An enterprise has to adapt itself to the changing demands of the
market and society. Management keeps in touch with the existing business
environment and draws its predictions about the trends in future. It takes steps in
advance to meet the challenges of changing environment. Changes in busi- ness
environment create risks as well as opportunities. Manag- ers enable the enterprise
to minimise the risks and maximise the benefits of opportunities. In this way,
managers facilitate the continuity and prosperity of business.
(v) Generation of employment: By setting up and expanding busi- ness
enterprises, managers create jobs for the people. People earn their livelihood by
working in these organisations. Managers also create such an environment that
people working in enterprise can get job satisfaction and happiness. In this way
managers help to satisfy the economic and social needs of the employees.
(vi) Development of the nation: Efficient management is equally important at
the national level. Management is the most crucial factor in economic and social
development. The development of a country largely depends on the quality of the
management of its resources. Capital investment and import of technical know how
cannot lead to economic growth unless wealth producing resources are managed
efficiently. By producing wealth, management increases the national income and the
living standards of people. That is why management is regarded as a key to the
economic growth of a country.
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The first problem which is kind of basic is the lack of coherence between
numerous service providing agencies and regulatory bodies. The problem
especially surfaces at the local levels where the authorities design their own
programs and also run the programs funded by the national authorities. The
other example can be dominance of politicians in the matters of specialized
domains of bureaucracy.
Most of the developed states, especially of Europe are called Administrative
States and their bureaucracies perform certain specific functions. Rumki Basu
in her book Public Administration: Concepts and Theories explains these
functions. According to her, the public administration in these countries
performs regulatory functions while ensuring the enforcement of law and
order, collection of revenues and the national defense against aggression.
The public administration provides a range of services like education, health,
cultural, insurance, housing, unemployment benefits and communication and
transport. They also play an important role in bringing about the economic
growth of the country by operating industries, giving loans etc.
The present day challenges in the developed countries are primarily economic.
The economic depression has put immense pressures on the services provided
by the government. A lot of reforms have been proposed in which the state
resources are being closely administered. The withdrawal of certain benefits
has left the public administration of the countries exposed to a lot of criticism
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and flag from the common people. The regulatory role of public bodies has
also come under scrutiny for their failure to prevent major upheavals from
taking place. As things improve, the role and challenges of public
administration shall change once again.
There are five stages in the chronology of the evolution of Public Administration as a
discipline; these stages are theoretically driven as encapsulated below:
Stage 1: politics administration dichotomy (1887-1926)
Stage 2: principles of administration (1927-1937)
Stage 3: era of challenge (1938-1947)
Stage 4: crises of identity (1948-1970)
Stage 5: public policy perspective (1971 onwards)
The first stage was the manifestation of Woodrow Wilson's view of politics administration dichotomy (difference between two things as they are completely
opposite). This led to a spurt in the interest of its studies in various American as well
as universities around the globe and reforms were made in government and thus
scholars were attracted to public administration with a new vigour (Adamolekun,
1985). Woodrow Wilson propagated this view since at that time people were fed up
with the government and its various policies, rampant corruption and the spoils
system that prevailed in the bureaucratic framework. This was the major reason for
people to readily lap up his view. L.D. White published a book'' Introduction to the
Study of Public Administration'' in 1926 that further buttressed this view.
The second stage of administrative theory evolve a value neutral or rather value
free science of management. It was believed that there are certain principles
(guiding/basic ideas) of administration that are common to all organizations and will
work for all bringing out optimum efficiency . This was the mature Industrial
Revolution period and all that countries were concerned with was increasing
production at any cost in order to earn big. Also Industrial revolution's rapid
expansion of industries led to new problems in management that were unforeseen
and therefore difficult to solve. That's when F.W. Taylor and Henri Fayol stepped in
and generated their principles of administration/management. They were successful
administrators in their own right and therefore their views held a lot of water and
were readily accepted by the industries world over. Frederich Winslow Taylor and
Henri Fayol advocated for adopting engineering based scientific methods in the field
of industrial work process in order to increase efficiency and economy. These schools
of thought are grouped under the Classical theory of administration .
The third stage in the evolution of the theory of public administration is known as
the era of challenge because the above mentioned principles and iron
cage/mechanistic view of administration and workers were challenged. The Human
relations theory brought about a pragmatic view to administrative issues. It
emphasized on the human aspects of administration that sprung from the
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Power
Power, in the context of politics, can be defined as the ability to get others to do
things even when they might not want to. Power can operate through persuasion, so
that people cooperate willingly and freely, on the basis of reasons they accept (which
may include incentives that are offered for cooperation); or through coercion the
use of threats, sanctions, and force.
States have power, in the end, because they can make laws. And laws are enforced by
the police, again in the end, by the use of force. If you dont obey the law, at some
point, you will be fined or jailed or worse. However, we want to be able to make a
distinction between cases in which it is right that the state has power, and cases in
which it is wrong or objectionable in some way. To make this distinction, we need the
concepts of authority and legitimacy.
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Authority
Authority is a much more complex concept, and we need to make distinctions
between several different ideas of authority.
A first sense of authority is theoretical authority or expertise. This is the sense in
which a person can be an authority, an expert, on a particular topic. We ask the
advice of theoretical experts, as they can give us reasons for what to believe for
instance, whether whales are fish but also for what to do for example, an
engineer knows how to build a bridge that wont collapse.
Our interest is in the second sense of authority, practical authority. This is the sense
in which a person can be an authority figure. An authority can get us to act in
particular ways, because they have power. However, just having power is not enough
to also having authority.
There are two senses of practical authority. In the descriptive sense of practical
authority, a state has authority if it maintains public order and makes laws that are
generally obeyed by its citizens. It has the power to make and impose laws
successfully. Authority goes beyond power because it can secure public order, which
depends in part, on people respecting the law. Contrast with this a state in which
many people break the law, but the state still has a police force that punishes some of
the law-breakers. In this case, in which citizens and the state are in conflict, the state
no longer has authority.
In the normative sense, a state has practical authority if its authority in the
descriptive sense is legitimate (normative means relating to norms, rules or
reasons for conduct. In this case, it means that the practical authority is right,
justified, supported by good reasons).
Legitimacy
So in addition to whether a state has authority, in the sense that people obey its laws,
we can ask whether it has legitimacy. The term legitimate comes from the Latin for
lawful. In the most basic sense, a state is legitimate if it exists and operates
according to the law. But this definition is too shallow: if a country has no laws about
how a government can come to power, then no matter how the government came to
power, it will be legitimate. Or again, if a government is elected lawfully, but then
changes the laws to create a police state ruled by a dictatorship, the dictatorship will
be legitimate. But this is not what we mean by a legitimate government.
If a government is legitimate, then in some way, the fact that it has power is right or
justified. If it is right it has power, then we can argue that we ought to obey it. If it is
objectionable that it has power, then we dont have an obligation to obey it.
We can object that this definition does not require that the people over which the
government has authority willingly obey it. A state could have legitimate authority in
this sense without those under its rule recognising its authority as legitimate. Second,
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it does not claim that the people have a duty to obey the state. It only requires that
the exercise of power is morally justified.
If we add these conditions, we can say that the state is legitimate if it can impose
duties on the people under it. To impose a duty is not the same as forcing someone to
do something. To impose a duty is to put them in a position where they have an
obligation to do something, in this case, to obey the law.
The definition does not specify who the imposed duties are owed to. There are two
possible answers: we owe it to the state to obey the law, or we owe it to our fellow
citizens. Which is the better answer? If we consider the state of nature story, at the
point at which we consent to obey the law, who do we agree this with? Not with the
state, because the state doesnt exist yet. The state is created through our agreement.
So we agree it with other people. Our obligation to obey the law is therefore owed to
other citizens. This reflects the idea that we are equal; our obligation is not to
something that has power over us, but to other people, and it is all of us not the
state that will benefit from the agreement.
Delegation
Delegation is the act of assigning formal authority and responsibility to the subordin
ate to carry out specific activity. The more tasks the manager delegate the more oppo
rtunity they have to seek higher responsibilities. Delegation cause employee to accept
accountability and exercise judgment. Delegation not only helps to train them but al
so improves their self confidence and willingness to take initiative. Delegation leads
to better decision making as employee have clear view of the fact. Effective delegatio
n speeds up decision making process because delay is eliminated when employee is a
uthorized to take necessary steps.
Prerequisite of delegation:
Willingness of manager Give employee freedom ,Let them choose methods that is different than his ,Give fre
edom to make mistakes
,Mistakes are not viewed as excuse to stop delegation & Opportunity to offer training
Open communication between employee and manager Manager need to know the capabilities of employee?
,Manager need to encourage their ability and back them up
Managers ability to analyze and understand the factors
Organizational goal
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Capability of employee
?Tasks requirements
Steps of delegation:
1. Decide Which task can be delegated:
Many items should be delegated
First, minor decisions and recurring chores
Demanding jobs and challenging tasks to capable one
2. Decide who should get the assignment:
Who have available time
For whom it would be a useful developmental exercise
Who have special skill
3. Provide sufficient resource to carry out delegated tasks:
Financial resources
Staff resources
Time resources
4. Delegating the assignment:
Provide all relevant information about task
Specify expected result
Cultivate a climate of open communication
5. Be prepared to run interference if necessary:
Resources may be insufficient
Person may run up against resistance of others
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contingency theory
contingency theory is a class of behavioral theory that claims that there is no
best way to organize a corporation, to lead a company or to make decisions.
Instead the optimal course of action is contingent (dependent) upon the
internal and external situation.
Behavioral School
work satisfaction and hence performance is basically not economic depends
more on working conditions and attitudes - communications, positive
management response and encouragement, working environment. the
influence of the peer group
Postmodernism
Postmodern theory is a broad and somewhat ambiguous belief system tied to the
philosophical and cultural reaction to the convictions of Modernism (sometimes
equated with Humanism). Postmodernism is the philosophical proposal that reality
is ultimately inaccessible by human investigation, that knowledge is a social
construction, that truth-claims are political power plays, and that the meaning of
words is to be determined by readers not authors
Post modernism is highly sceptical of explanations which claim to be valid for all
groups, cultures, traditions, or races and instead focuses on the relative truth of each
person. It relies on concrete experience over abstract principles, knowing always that
the outcome of ones own experience will necessarily be fallible and relative, rather
than certain and universal.
Hierarchy
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The literal meaning of hierarchy is the rule of control of the higher over the lower.
Hierarchy means a graded organisation of several successive levels in which one of
the lower level is immediately subordinate to the next higher one and through it to
the other higher steps right up to the top. The shape of the administrative structure is
that of a pyramid. Mooney and Reily call it the scalar process. They say a scale
means a series of steps something graded. In organisation it means the grading of
duties not according to different functions, but according to degrees of authority and
corresponding responsibility.
The basic features of the hierarchical structure are:
a. A person will have only one immediate superior from whom he will receive orders.
b. A person will not receive orders from lower status.
c. No intermediate level shall be skipped over in the dealing of the people at the top
with those lower level or vice versa.
d. A person who is given responsibility for a task will have authority commensurate
with this responsibility.
From the above features it is clear that in the scalar system authority command and
control descend from the top to the bottom step by step. The secretary of department
will deal with the joint secretary who in turn shall deal with the deputy secretary who
further shall deal with the under secretary. The under secretary shall further deal
with the section officer who in turn deal with assistants, clerks etc. Similarly, the
upward communication shall also be exactly the same when a section officer deals
with higher officers.
The two basic principles of unity of command and span of control are centrally
indispensable to the study of organizational theory and practice in particular, and in
general terms, to successful, efficient and smooth public administration practice in
both developed and developing societies.
Span of Control
The principle of span of control means the number of subordinates or the units of
work that an officer can personally direct, control, and supervise. It is also known as
span of supervision? or span of management.? According to Dimock and Dimock,
The span of control is the number and range of direct, habitual communication
contacts between the chief executive of an enterprise and his principal fellow
officers.
span of control is meant that one of the earlier principles of administration which
states that there is an upper limit to the number of subordinates any administrator
can directly supervise, generally set at 12, and advises administrators to eliminate
any violations of this principle by reducing the number of officials reporting to them
by either emerging certain offices or stretching out the scalar chain.
There is a close relationship between hierarchy and span of control. That is, the
number of levels in a hierarchical (scalar) organisation depends upon the span of
control of a superior officer. Narrow (smaller) span of control increases the number
of levels in the organisation and thereby creates tall structure. On the other hand,
wide (larger) span of control decreases their number and thereby results in a flat
structure.
The principle of span of control in public administration is related to the concept of
span of attention described in psychology by V.A. Graicunus, the French
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management consultant. This concept says that there is a limit to the number of
things one can attend to at the same time. In other words, the span of attention of a
human being is limited as there are limits to the range of human capacity and
attention. Thus, it follows that there is a limit to the span of control which is nothing
but the span of attention applied to the job of supervision of subordinates by the
superior.
Unity of command
Unity of command means that an employee should receive orders from one superior
only. In other words, it means that no employee should be subjected to the order of
more than one superior. Thus, it stands for single boss for each person or monocommand.
Unity of command means organizational principle that each person within the line of
authority should be responsible to only other person. An employee who is
responsible to various persons in authority will presumably be confused, ineffective
and irresponsible, while an employee receiving commands from one supervisor is
presumably methodical, efficient and responsible.
Management refers to the activities, and often the group of people, involved in the
following five general functions:
1.
2.
3.
4.
5.
Planning
Organizing
Staffing
Directing
Controlling
PLANNING:
It is the ongoing process of developing the business's mission and objectives and
determining how they will be accomplished. Planning includes both the broadcast
view of the organization, e.g. it's mission, and the narrowest, e.g. a tactic for
accomplishing a specific goal.
ORGANIZING:
Organizing is an essential function of management. It is the process of accumulating
resources from different sources in order to work according to the plans laid out by
the management.
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Corporate governance is defined as a set of rules that define the relationship between
stakeholders, management, and board of directors of a company and influence how
that company is operating. At its most basic level, corporate governance deals with
issues that result from the separation of ownership and control. But corporate
governance goes beyond simply establishing a clear relationship between
shareholders and managers.
Organisation for Economic Co-operation and Development defines Corporate
governance as a set of relationships between a companys management, its board, its
shareholders and other stakeholders. Corporate governance also provides the
structure through which the objectives of the company are set, and the means of
attaining those objectives and monitoring performance are determined.
Corporate governance provides following benefits to an organization: It improves strategic thinking at the top by inducting independent directors who
bring a wealth of experience, and a host of new ideas
It rationalizes the management and monitoring of risk that a firm faces globally
It limits the liability of top management and directors, by carefully articulating the
decision making process
It assures the integrity of financial reports
It has long term reputation effects among key stakeholders, both internally and
externally
Corporate Governance works with and objective to serve its various claimants.
Corporate Governance has several claimants shareholders, suppliers, customers,
creditors, the bankers, employees of company and society. The committee for SEBI
keeping view has prepared primarily the interests of a particular class of stakeholders
namely the shareholders this report on corporate governance. It means enhancement
of shareholder value keeping in view the interests of the other stack holders.
Committee has recommended C.G. as companys principles rather than just act. The
company should treat corporate governance as way of life rather than code.
Corporate Social Responsibility(CSR) is increasingly an essential issue for
companies. It is a complex and multi- dimensional organisational phenomenon that
is understood as the scope for which, and the ways in which, an organisation is
consciously responsible for its actions and non-actions and their impact on its
stakeholders. It represents not just a change to the commercial setting in which
individual companies operates, but also a pragmatic response of a company to its
consumers and society. It is increasingly being understood as a means by which
companies may endeavour to achieve a balance between their efforts to generate
pro?ts and the societies that they impact in these efforts. This chapter discusses these
issues. First, it describes CSR and its core principles. Second, it describes CG and
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narrates CGs convergence with CSR. Third, it highlights how different economies are
incorporating CSR notions in their corporate regulation.
The convergence of Corporate Social Responsibility(CSR) and Corporate
governance(CG) has helped to develop the standardisation regime. Most global
companies have acknowledged this development. They exclusively consider certain of
these initiatives to measure their suppliers performance. Some of them weed out
suppliers from their chains on the results of performance tests based on these
initiatives. Using these initiatives they select strategic suppliers to
(a) reduce their transaction costs;
(b) increase their pro?tability; (
c) reduce costs as a result of a reduced need to switch suppliers; and
(d) increase their competitiveness in the marketplace through improved
relationships with consumers.
GOI issued the Companies (Corporate Social Responsibility Policy) Rules, 2014 (CRS
Rules) which has come into effect from 1 April 2014. Under Section 135 of the
Companies Act ,it provides the threshold limit for applicability of the CSR to a
Company i.e.
(a) net worth of the company to be Rs 500 crore or more;
(b) turnover of the company to be Rs 1000 crore or more;
(c) net profit of the company to be Rs 5 crore or more. Further as per the CSR Rules,
the provisions of CSR are not only applicable to Indian companies, but also
applicable to branch and project offices of a foreign company in India.
Under the rules, Every qualifying company requires spending of at least 2% of its
average net profit for the immediately preceding 3 financial years on CSR activities.
Further, the qualifying company will be required to constitute a committee (CSR
Committee) of the Board of Directors (Board) consisting of 3 or more directors. The
CSR Committee shall formulate and recommend to the Board, a policy which shall
indicate the activities to be undertaken (CSR Policy); recommend the amount of
expenditure to be incurred on the activities referred and monitor the CSR Policy of
the company. The Board shall take into account the recommendations made by the
CSR Committee and approve the CSR Policy of the company.
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The activities that can be done by the company to achieve its CSR obligations include
eradicating extreme hunger and poverty, promotion of education, promoting gender
equality and empowering women, reducing child mortality and improving maternal
health, combating human immunodeficiency virus, acquired, immune deficiency
syndrome, malaria and other diseases, ensuring environmental sustainability,
employment enhancing vocational skills, social business projects, contribution to the
Prime Minister's National Relief Fund or any other fund set up by the Central
Government or the State Governments for socio-economic development and relief
and funds for the welfare of the Scheduled Castes, the Scheduled Tribes, other
backward classes, minorities and women and such other matters as may be
prescribed.
Major factors which have influenced the reforms in public sector were:
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Most of the reforms in the public sector are based on theories of new institutional
economics and managerial-ism. NPM reform has covered a wide range of
subjects such as :
common agenda for all authors has been to make government effective and
responsive to citizens demands.
it involves disaggregation of large bureaucratic organizations into smaller
compact organizations,
focus on outputs rather than inputs,
value for taxpayers money,
authority devolved at the point of service delivery,
flexibility,
customer responsiveness,
introduction of competition in public service, and
strengthened accountability and transparency.
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Integrity: Civil servants, should be guided solely by public interest in their Social
decision making and not by any financial or other consideration either in respect of
themselves, their families or their friends.To ensure that public servants do their
work ethically, statutory standards have been augmented by the Basic Integrity
Standards Checklist, to which all public authorities must adhere. The Checklist
outlines all the steps that a public authority must take in order to implement
measures for ethical behaviour. Political office holders and elected representatives
must comply with rules of conduct. Ministers and state secretaries may not perform
any paid or unpaid outside activities.
Impartiality: Civil servants in carrying out their Social work, including functions like
procurement, recruitment, delivery of services etc, should take decisions based on
merit alone.Impartiality means that civil servants in carrying out their official work,
including functions like procurement, recruitment, delivery of services etc, should
take decisions based on merit alone.
Non-partisanship is not being specifically owned or affiliated with
any group, party or cause. Non-partisanship can be called political neutrality.
Impartiality connotes that the behaviour of, and treatment by an administrator to
any individual or entity has to be solely on the basis of merit. An administrator has to
take several key decisions such as recruitment, procurement and allotment. For these
decisions to be effective and efficient, there has to be absolute impartiality.A nonpartisan public service can be maintained only if the staffing system is protected
from political influence, the merit system has been firmly implanted and the
professional commitment to impartiality is widespread.
Commitment and Dedication to public service: Civil servants should deliver services
in a fair, effective, impartial and courteous manner. Civil servants are accountable
for their decisions and actions and should be willing to subject themselves to
appropriate scrutiny for this purpose.Civil servants maintain absolute and unstinting
devotion towards their duties and responsibilities at all times.Dedication is the
quality of being dedicated or committed to a task or purpose, thought or
action.Dedication is an important personality characteristic of an individual. In
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India is a nation with multiple cultures and multi ethnicity and thus a person
with liberal education and varied multifunctional experience is much better
than the specialist who has deep knowledge of a very narrow field.
It comes in direct contact with grassroots administration.
Administration in India is organized on area basis and it requires a generalist
administrator to coordinate the activities of various departments.
By their education, training and experience, generalists have a broad view of
problems facing the society; which the specialists lack.
In a parliamentary democracy, ministers need a generalist to advice in policy
matters as he is responsible to parliament and has to work for party.
At higher level of administration, very little technical knowledge is required.
When the specialists are required to do the job of a generalist, they lost both
worlds. They neither remain specialists nor do they become good generalists.
In any decision making process, technical inputs are taken from only a small
part. Other matters like financial, administrative, political, legal etc. are more
important. Generalists having a broad background of working in various
departments are better suited to these jobs.
In India, generalists are woven in entire fabric of administration and provide
the necessary extension to its working.
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Public administration exercises a large volume of power to meet the citizens need in
modern democratic welfare state. Today administration is not concerned with only
pure administrative function but also involved with a large number of quasilegislative and quasi-judicial functions. For this respect they have a number of
chances to become arbitrary or master of the citizens. So it is very necessary to
control them. The existing control systems are legislative, executive and judicial.
There are many ways in which administration can interfere with the liberty of people.
Friedman cites three typical examples .
In the first place, the state interferes with the free and untrammelled conduct
of individuals through a multitude of restrictive instruments.
Second types of interference consist of orders for the compulsory acquisition
of land.
A third type of administrative interference is the fixing of minimum standards
and inspections.
In India the assumption in the context of democracy, is that the civil servants work
for the people. But the problem of locating accountability therefore becomes acute
because of the nature of the job performed and power exercised by the civil servants.
Today they are no longer confined to the job of implementing the policies and
executing the laws framed by the legislature. Now they consciously make laws and
even adjudicate laws. In fact the laws made by the legislature lay down only the
broad objectives, and the task of providing the details of making rules, regulations
and bye-laws for filling up the gaps left in the legislation, is given to the
administrators in order to facilitate the process of executing the laws.
The system of judicial control or Judicial review of Administrative actions came into
India from Britain.Article 32 of Constitution of India proves the right to move to
Supreme Court of India for the enforcement of Fundamental Rights while Article
32(2) allows the Supreme court to issue directions, orders or writs for the
enforcement of the rights.Judicial Review is not about the decision taken by the
administrator but about the decision-making process.
In Article 14 of the Indian Constitution there is a mandate that the State shall not
deny equality before law and equal protection of laws to any person within the
territory of India.The higher judiciary examine administrative acts as well as
legislations and decide whether they are compatible with the fundamental rights
guaranteed to all citizens under Part III of our Constitution. It is the Courts role of
protecting fundamental rights, which has lead to the evolution of some innovative
remedies that have been created by harmoniously reading in long-established
principles of administrative law.
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In mediating the relationship between the state and its citizens, the Courts have
given due weightage to principles such as proportionality, reasonableness and
fairness. Furthermore, the principles of natural justice have also been recognised as
dimensions of personal liberty and thereby applied to a wide variety of
administrative settings.
Indian judiciary has undertaken the judicial control by:
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Debates and Discussion:Apart from the measures cited above, there are
number instances that provide opportunity to members to discuss and debate
on government policies.
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According to the Constitution of India, there has to be a Governor for each State. If
need be, one person may be appointed Governor for even two or more States. The
executive authority of every State is vested in the Governor of the state. He/She may
exercise the same, directly or through the officers subordinate to him.
Appointment
The Governor of a State is appointed by the President of India. There is no bar on reappointment of a Governor either in the same State or in different States. This shows
that the Governor is not elected but is appointed.
Qualifications
In order to become a Governor a person must have following qualifications:
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the State Public Service Commission, State Election Commission, State Finance
Commission and the Advocate General, Judges of the courts, other than the High
Court. He/She is consulted when the Judges of the State High Court are appointed by
the President. But in practice the Governors powers are only formal. He appoints
only that person as Chief Minister who is the Leader of the majority in the Legislative
Assembly. He/She appoints Members of the Council of Ministers only on the advice
of the Chief Minister. All other appointments are made and executive functions are
performed by him/ her exactly as per the advice of Council of Ministers.
(b) Legislative Powers: The Governor is an inseparable part of the State Legislature
and as such he/she has been given certain legislative powers. He/ She has the right to
summon and prorogue the State Legislature and can dissolve the State Legislative
Assembly. He/She addresses the State Legislative Assembly or the joint sessions of
the two houses of the legislature. He/She may nominate one person of Anglo-Indian
Community as a member of Legislative Assembly in case the community is not
represented. He/She also nominates one-sixth of the members to the Legislative
Council, if the State has a bi-cameral legislature. In real practice the Governor does
all this on the recommendations of the Council of Ministers headed by the Chief
Minister. A bill passed by the State Legislature becomes a law or Act only when the
Governor gives assent to it.
(c) Financial Powers: You must have read in the newspapers that every year the
budget is presented by the government in the Legislature for its approval. In fact, the
budget i.e. the Annual Financial Statement of the State is prepared and presented by
the State Finance Minister before the State Legislature, on behalf of the Governor.
Moreover, no money bill can be introduced in the State Legislature without the
recommendations of the Governor. He/She also has control over the State
Contingency Fund.
(d) Discretionary Powers: According to the Constitution, under special
circumstances, he/ she may act without the advice of the Council of Ministers. Such
powers, which are exercised by the Governor on his own, are called discretionary
powers.
According to the constitutional experts, the Governors role in three respects i.e.
recommending to the President for the proclamation of emergency; appointing a
Chief Minister in case no party gets a clear majority and deciding the fate of the Chief
Minister in case of intra-party defections, has become very controversial. The
deterioration in the political standards and practices that has come about in the wake
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Each State has a Council of Ministers to aid and advise the Governor in the exercise
of his functions. Chief Minister is the head of the government in the State. The
Council of Ministers with the Chief Minister as its head exercises real authority at the
State level.The Chief Minister and other members of the Council of Ministers are
appointed by the Governor. Their term of office is for five years, but they remain in
office till they enjoy the support of the majority in the Assembly. If a person who is
appointed as the Chief Minister or a Minister, is not a member of the State
Legislature, he/she has to become member of any of the two houses within six
months of his/her appointment. The portfolios or different ministries are allocated to
the Ministers by the Governor on the advice of the Chief Minister.
Functions of Chief Minister:
Chief Minister is the head of the Council of Ministers of his State. The constitutional
position of the Chief Minister is more or less similar to that of the Prime Minister.
The Chief Minister plays an important role in the administration of the State. We can
discuss his functions as follows:
1. Chief Minister is the real head of the State Government. Ministers are appointed by
the Governor on the advice of the Chief Minister. The Governor allocates portfolios to
the ministers on the advice of the Chief Minister.
2. Chief Minister presides over the Cabinet meetings. He/she coordinates the
functioning of different ministries. He/she guides the functioning of the Cabinet.
3. Chief Minister plays a key role in framing the laws and policies of the State
Government. Bills are introduced by the ministers in the State legislature with
his/her approval. He/she is the chief spokesman of the policies of his government
both inside and outside the State Legislature.
4. The Constitution provides that the Chief Minister shall communicate to the
Governor all decisions of the Council of Ministers relating to the administration and
the affairs of the State and proposals for legislation.
5. The Chief Minister furnishes such information relating to the administration of the
affairs of the State and proposals for legislation as the Governor may call for.
6. If the Governor so requires, the Chief Minister submits for consideration of the
Council of Ministers any matter on which a decision has been taken by a minister but
which has not been considered by the Cabinet.
7. The Chief Minister is the sole link of communication between the Cabinet and the
Governor. The Governor has the right to be informed by the Chief Minister about the
decisions taken by the Council of Ministers.
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The state secretarial consists of departments of state government which are headed
politically by the ministers and administratively by the secretaries.
The chief secretary Is the head of the entire state secretariat while a secretary is a
head of one or two departments.
Functions of State Secretariat:
the secretariat of the state determines the general program of activities of the
state government.
it prepares the annual budget of the state government after detailed discussion
or consultation with the Finance Department of the state.
to implement the programs adopted by the political authority and the
ministers, it is the duty of the secretariat to fix the policies and plannings for
the materialization of those programs and also to decide where and under
what condition the loans or grants-in-aids will be given.
it is the duty of the secretariat to observe and supervise the progress made in
the formulation of those government policies.
the secretariat looks after if the money is spent in accordance with the term
and conditions of the budget in each and every government departments.
it is the duty of the secretariat to amend or modify the investment policy and
programs of the government following the norms and classifications set by the
Finance Ministry.
the secretariat looks after the appointment, of the departmental heads of
various departments, including their salaries, leave etc. and takes the
necessary decisions thereof.
it is the secretariat which gives the final shape to all proposed laws.
the secretariat prepares and gives the documents of the questions to be
answered by the ministers in the Legislative Assemblies and the Legislative
Councils, where they are.
it is the duty of the secretariat to select the places and to provide spaces to the
departments of the secretariat and to the departments associated with it for
doing their internal day to day works and lastly, it is also the duty of the
secretariat to select the representatives and delegates in the different central
and state government seminars and workshops for training of different
categories of employees.
The Cabinet Secretary exercises much more influence in the decision making body of
the Cabinet than his formal position suggests. Although his function is to provide
secretariat assistance to the Cabinet, he sits near the Chief Minister in the Cabinet
meetings and briefs him personally. He transforms the actual proceedings of Cabinet
in the form of the Cabinet minutes (that is, he puts in what is better and
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There exists an organic link between the collector and the state government as well
as the collector and the local administration. There three are like gears that enable
proper administration. They have to work in coordination.
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Till 1960s
Land reforms, revenue collection, law and order, food and civil supplies, welfare and
relief/rehabilitation
Limited needs of the people, less interaction with the government
Development programs at nascent stage
Office of collector was a strong and effective institution
1960-1980
1980-1992
Post 1992
Most development functions have been taken away from the Collector's domain
State governments though use this institution to exercise control over the PRIs
As the role of the government gets redefined and its becoming more and more citizen
centric, the cutting edge of a governments function is at the district and lower levels
India lives in its districts. District is the basic unit of administration.
Provision of education and health facilities, infrastructure, improving equity
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Police are one of the most ubiquitous organisations of the society. The policemen,
therefore, happen to be the most visible representatives of the government. In an
hour of need, danger, crisis and difficulty, when a citizen does not know, what to do
and whom to approach, the police station and a policeman happen to be the most
appropriate and approachable unit and person for him. The police are expected to be
the most accessible, interactive and dynamic organisation of any society. Their roles,
functions and duties in the society are natural to be varied, and multifarious on the
one hand; and complicated, knotty and complex on the other. Broadly speaking the
twin roles, which the police are expected to play in a society are maintenance of law
and maintenance of order. However, the ramifications of these two duties are
numerous, which result in making a large inventory of duties, functions, powers,
roles and responsibilities of the police organisation.
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The administration of the Police throughout a district or part thereof shall be fully
vested in the superintendent of Police. His work is of varied nature and in doing it, he
has the following essential roles :
to keep the district peaceful and the public satisfied with the security afforded
to persons and property;
to keep the force under control, in good discipline, well-trained, efficient and
contented;
to maintain cordial relations with the magistracy and other officials and nonofficials;
to ensure that the transport, arms and ammunition, stores and buildings
belonging to the department are maintained in good condition;
to promote good police-public relations;
to organize good intelligence arrangements.
To acquire full and detailed knowledge of the district and its current problems
from the Police point of view;
to participate, to the extent possible and permissible, in welfare activities
sponsored by official and non-official agencies;
to gain the confidence and loyalty of sub-ordinates by personal integrity,
impartiality, devotion to duty, and a high sense of justice;
to ensure by consistent supervision that the prevention, investigation and
detection of crime in his district are properly and efficiently
dealt with by the force under his command;
to get to know all officers and men serving under him, redress their
grievances if any, encourage those who are promising and effectively deal with
those who are guilty of misconduct or remiss in the discharge of duty;
to ensure the honesty and integrity of his subordinate officers;
to study crimes and criminals in his district as a whole; and
to pay surprise visits to the police stations at irregular intervals and check up
whether officers and men are alert.
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The Sub-Divisional Magistrate is known as the Chief Civil Officer of the SubDivision. In fact, he is a miniature Deputy Commissioner of the Sub-Division. He has
direct control over the Tehsildars and Naib-Tehsildars and their staff. He has power
to correspond directly with the Government departments at the district level in the
routine matters. He performs executive, magisterial and revenue duties in the SubDivision. An from his orders in judicial cases, pertaining to preventive chapters of the
Code of Criminal Procedure, lies with the District and Session Judge. In revenue
matters, he is Assistant Collector Grade-I, but under certain Acts, the powers of
Collector have been delegated to him. His executive duties pertain to the
maintenance of law and order, supervision of works relating to development, local
bodies, motor taxation, report about passports, renewal of arms licenses, nongovernmental organizations, sub-divisional establishment etc.
Tehisldar/ Naib- Tehsildar
The Tehsildar and the Naib-Tehsildar are the key officers in the revenue
administration. These officers have the power of Collectors Grade-II. The Tehsildar
and the Naib-Tehsildar performs the function of the Sub-Registrars for registration
work of property. While deciding partition cases, the Tehsildar exercises powers of
Assistant Collector Grade-I. As a senior revenue officer of the tehsil and overall
Incharge thereof a Tehsildar has powers of co-ordination and distribution of work
among Circle Revenue Officer, the Naib-Tehsildar and himself.
All recommendations in lambardari cases, even in the revenue circles of NaibTehsildar, are routed through him to the Sub-Divisional Magistrate and the Deputy
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Commissioner. The Tehsildar and the Naib-Tehsildar are responsible for collection
of land revenue and other dues payable to the Government. They are principally
responsible for maintaining revenue records and crop statistics. To remain in touch
with the subordinate revenue staff, to observe the seasonal conditions and conditions
of crops, and to listen to the difficulties of cultivators, Tehsildars and Naib-Tehsildars
have to tour extensively in the area of their respective jurisdiction.
They decide urgent matter on the spot, like correction of entries in the revenue
records, providing relief to the people faced with natural calamities etc. On their
return from tour, they prepare and forward their reports and recommendations to
the government regarding suspension of land revenue and bring the record up-todate. They also sit in the courts to settle dispute of tenancy, arrears of rent, ejectment
of tenants, entries in account books etc.
For elections to Vidhan Sabha, a Tehsildar is invariably appointed as assistant
returning officer for the constituency/constituencies falling in his tehsil.
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Characteristics of Development administrationare as follows:1. Change oriented Development administration is change-oriented. Traditional
administration was oriented towards the maintenance of stability and status quo.
Hence, development Administration means administration of planned change. The
Planned development is intended to achieve specific results within the specified time.
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A State Government may constitute a body to be known as the State Human Rights
Commission to exercise the powers conferred upon, and to perform the functions
assigned to a State Commission
State Human Rights Commission shall consist of
(a) a Chairperson who has been a Chief Justice of a High Court;
(b) one Member who is. or has been,a Judge of a High Court or District Judge in the
State with a minimum of seven years experience as District Judge:
(c) one Member to be appointed from amongst persons having knowledge of. or
practical experience in. matters relating lo human rights.
There shall be a Secretary who shall be the Chief Executive Officer of the State
Commission and shall exercise such powers and discharge such functions of the State
Commission as it may delegate to him.
A State Commission may inquire into violation of human rights only in respect of
matters relatable to any of the entries enumerated in List
II (State List ) and List 111 (Concurrent List) in the Seventh Schedule to the
Constitution:
Provided that if any such matter is already being inquired into by the Commission or
any other Commission duly constituted under any law for the time being in force, the
State Commission shall not inquire into the said matter.
Appointment of Chairperson and Members of State Human Rights Commission:The Chairperson and Members shall be appointed by the Governor by warrant under
his hand and seal:Provided that every appointment under this sub-section shall be
made after obtaining the recommendation of a Committee consisting of
A person appointed as Chairperson shall hold office for a term of five years
from the dale on which he enters upon his office or until he attains the age of
seventy years, whichever is earlier;
A person appointed as a Member shall hold office for a term of five years from
the date on which he enters upon his office and shall be eligible for re
appointment for another term of five years;Provided that no Member shall
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The State Commission shall submit an annual report to the State Government
and may at any time submit special reports on any matter which, in its
opinion, is of such urgency or importance that it should not be delerred till
submission of the annual report.
The State Government shall cause the annual and special reports of the State
Commission to be laid before each House of State Legislature where it consists
of two Houses,or where such legislature consists of one House, before that
House along with a memorandum of action taken or proposed to be taken on
the recommendations of the State Commission and the reasons for nonacceptance of the recommendations, if any.
Functions of the Commission :The commission shall, perform all or any of the
following functions, namely :
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for various reserved categories, voter's list, election programs and other
related activities are carrying out by State Election Commission.
Elections to Municipal bodies are being held in Rajasthan since 1960 by local self
department. The 1st election was conducted by Election Department in 1963.
Thereafter in some group of Municipal bodies elections were conducted by the
Election Department in 1970, 1972, 1974, 1976, 1982, 1986. General Elections to 45
Municipal bodies were conducted by the SEC in 1994 and to 137 Municipal bodies in
1995. Thereafter the general election to these bodies were again held in 1999-2000,
2004-2005 and 2009-2010. The last general election for 46 Municipal bodies have
been conducted by the SEC in November, 2014.
Rajasthan has a three-tier system of Panchayati Raj with 33 Zila Parishads (District
level), 295 Panchayat Samities (Block level) and 9900 Panchayats (Village level,
comprising of a village or a group of villages). Each Zila Parishad has territorial
constituencies. A Zila Parishad having population upto 4 lacs has 17 constituencies
and in case the population exceeds 4 lacs, then for every one lac or part of these in
excess of 4 lacs, the number of constituencies will increase by two. The 33 Zila
Parishads at present have 1014 constituencies.
Similarly, Panchayat Samities also have territorial constituencies. A Panchayat
Samiti having population upto one lac consists of 15 constituencies and in case the
population exceeds one lac then for every 15000 or part thereof in excess of one lac
the number of constituencies increases by two. The 295 Panchayat Samities are
presently divided into 6236 constituencies.
Each Panchayat has been divided into wards. The 9894 Panchayats at present have
107707 wards.
In Rajasthan, urban local bodies are called Municipalities, Municipal Councils and
Municipal Corporations. The Commission discharges its constitutional duty by way
of preparing electoral rolls and holding elections for Municipal bodies under Article
243ZA. At present, Rajasthan has 188 Municipal bodies with 5232 territorial
constituencies.
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Historical Perspective:At the time of formation of Rajasthan, the institution of Public Service Commission
existed in only three of the 22 covenanting states viz. Jaipur, Jodhpur and Bikaner.
The successor administration after the merger of the princely states promulgated an
ordinance on 16th August,1949 establishing the Rajasthan Public Service
Commission Ajmer. It was published in Raj. Gazette at 20th August, 1949 and it
came into effect from this date. It provided for the abolition of the PSCs or other
institution performing duties in the nature of those of a PSC in the constituent states.
The ordinance also provided inter-alia, for the composition of the Commission, the
staff and the functions of the Commission.
Initially the composition of the Commission was one Chairman and 2 Members. Sir
S.K.Ghosh (also the then Chief Justice of Rajasthan) was appointed Chairman.
Subsequently Shri DeviShankar Tiwari and Shri N.R.Chandorkar were appointed
Members and Shri S.C. Tripathi (I.E.S), formerly a member of the Federal PSC was
appointed as Chairman. In the year 1951, in order to regulate the working of the
Commission, the Rajpramukh issued the following Regulations under the provisions
of the Constitution of India.
1. The Rajasthan Public Service Commission (Conditions of Service)
Regulation,1951 and
2. The Rajasthan Public Service Commission (Limitation of Functions)
Regulation,1951.
Constitutional Perspectives:Article 315 states that there shall be a Public Service Commission for the Union and a
Public Service Commission for each State.
Article 316 states about the Appointment and Term of office of Members
The Chairman and other Members of a State Public Service Commission shall
be appointed by the Governor of the State
A member of a State Public Service Commission shall hold office for a term of
six years from the date on which he enters upon his office or until he attains,
the age of sixty two years, whichever is earlier:
Provided that-(a) a member of a State Public Service Commission may, by
writing under his hand addressed to the Governor of the State, resign his
office.(b) a member of a Public Service Commission may be removed from his
office in the manner provided in clause (1) or clause (3) of Article 317.
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Article 320 states about the Functions of State Public Service Commission
It shall be the duty of the the State Public Service Commissions to conduct
examinations, for appointments to the Services of the Services of the State .
The State Public Service Commission, as the case may be, shall be consulted
on all matters relating to methods of recruitment to civil services and for civil
posts;
on the principles to be followed in making appointments to Civil Services and
posts and in making promotions and transfers from one service to another
and on the suitability of candidates for such appointments, promotions or
transfers;
on all disciplinary matters affecting a person serving under the Government of
a State in a civil capacity, including memorials or petitions relating to such
matters;
on any claim by or in respect of a person who is serving or has served under
the Government of a State or under the Government of an Indian State, in a
civil capacity, that any costs incurred by him in defending legal proceedings
instituted against him in respect of acts done or purporting to be done in the
execution of his duty should be paid out of the Consolidated Fund of the State;
on any claim for the award of a pension in respect of injuries sustained by a
person while serving under the Government of a State or under the
Government of an Indian State, in a civil capacity, and any question as to the
amount of any such award, and it shall be the duty of a Public Service
Commission to advise on any matters so referred to them and on any other
matter which the Governor of the State, may refer to them ;
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The Rajasthan Guaranteed Delivery of Public Services Act, 2011 guarantees the
delivery of 108 services in 53 areas concerning 15 departments. The time period kept
for the delivery of services ranges from one day in the case of removal of animal
carcasses from public places to two days ,for driving licences 75 days, for land use
conversion and a maximum of 90 days for sanction of old age pension. Issue of
birth/death certificates has been promised in 7-15 days and new ration card in seven
days.
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 provided a Right to
obtain service within the stipulated time
limit.
The designated officer shall provide the service to the person eligible to obtain
the service, within the stipulated time limit.
The designated officer may seek the assistance of any other officer or
employee as he considers it necessary for the proper discharge of his duties .
Any officer or employee, whose assistance has been sought shall render all
assistance to the designated officer seeking his assistance and for the purposes
of any contravention of the provisions of this Act. such other officer or
employee, as the case may be, shall be treated a designated officer.
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 provided service in
the stipulated time limit.
The stipulated time limit shall start from the date when the application
required for obtaining a notified service is submitted to the designated officer
or to a person subordinate to him authorized to receive the application. Such
an application shall be duly acknowledged.
The designated officer on receipt of an application shall, within the stipulated
time limit, either provide the service or reject the application and in case of
rejection of the application, shall record the reasons in writing and inform the
applicant.
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 provided for public
grievance mechanism through Appeal.
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from the date on which the decision was made: Provided that the second
appellate authority may admit the appeal after the expiry of the period of sixty
days if he is satisfied that the appellant was prevented by sufficient cause from
filingappeal in time.
The second appellate authority may order the designated officer to provide the
service within such period as he may specify or may reject the appeal. Along
with the order to provide service,the second appellate authority may impose a
penalty according to the provisions of Act.
The first appeal officer and second appellate authority shall, while deciding an
appeal under this section, have the same powers as are vested in a civil court
while trying a suit under the Code of Civil Procedure. 1908 respect of the
following matters, namely:(a) requiring the production and inspection of documents; (b) issuing
summons tor hearing to the designated officer
and appellant; and (c) any other matter which may be prescribed.
Where the second appellate authority is of the opinion that the designated
officer has failed to provide a service without sufficient and reasonable cause,
he may impose a lump sum penalty which shall not be less than five hundred
rupees and not more than five thousand rupees.
Where the second appellate authority is of the opinion that the designated
officer has caused delay in providing a service without
sufficient and reasonable cause,he may impose a penalty at the rate of two
hundred and fifty rupees per day. which shall not exceed five thousand rupees
for such delay on the designated officer.
The penalty imposed would be recoverable from the salary of the designated
officer:
Where the second appellate authority is of the opinion that the first appeal
officer has failed to decide an appeal within the stipulated time limit without
assigning sufficient and reasonable cause, he may impose a penalty on the
first appeal officer which shall not be less than five hundred rupees and more
than five thousand rupees:
The second appellate authority may also order that such an amount be given
as compensation to the appellant from the
penalty imposed
The second appellate authority, if it is satisfied that the designated officer or
the first appeal officer has failed to discharge the duties assigned to him under
this Act, without assigning sufficient and reasonable cause, may recommend
disciplinary action against him under the service rules applicable to him.
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