REPORT ON CSR

INDIAN OIL CORPORATION LIMITED

Submitted by
Ausesh Kumar Mitra
Roll no.-14

IndianOils Corporate Social Responsibility (CSR) objectives are aptly enshrined in

its Vision/Mission statement, i.e. to help enrich the quality of life of the
community and preserve ecological balance and heritage through a strong
environment conscience....The following are the CSR initiatives which have
taken place.
1. IndianOil Sachal Swasthya Seva (ISSS) IndianOil Sachal Swasthya Seva
(ISSS), which literally means IndianOil Mobile Healthcare Service, is one of
IndianOils largest CSR programs on healthcare, which was launched in January
2012, marrying 2 concepts viz. Healthcare for the poor and Rural no-frill
petrol/diesel stations. IndianOils network of 6002 Kisan Seva Kendras (KSK),
which literally means Farmers Service Centres, is an award winning rural nofrill petrol/diesel-station model, conceptualized to cater to rural Indians/ farmers
multifarious daily needs. This extensive network provides an ideal foundation to
launch social initiatives for the under-privileged rural Indians. ISSS attempts to
bridge the gap of inaccessibility of qualified medical doctors by bringing primary
health care to the doorstep of rural villagers through Mobile Medical Units (MMU)
with KSK as a base. Under this CSR project, villages lacking access to any
primary healthcare services have been carefully selected as beneficiaries, based
on a baseline survey. The MMUs, which are stationed at the KSKs, travel to the
nearby villages to provide free primary healthcare and free medicines to the poor
and needy population. 52 MMUs are stationed at 52 KSKs [27 in Telengana, 13 in
Andhra Pradesh & 12 in Uttar Pradesh]. Each MMU has a 4-member team
comprising of a registered qualified Doctor (MBBS), a pharmacist, a driver and a
Community Mobilizer, who acts as a link between villagers and Mobile Medical
Unit team. Each MMU visits 10-12 villages every week and returns to the same
village once every week, i.e. each village is visited 52 times in a year, which
helps in repeat & continuous health check-ups. MMUs are able to provide
curative as well as preventive primary healthcare related medical services to the
villagers, who are otherwise unable to avail such services due to poverty, high
cost/inaccessibility of medical services, etc. Every year, 52 MMUs treat 1.5
million patients in 681 villages in 13 districts of 3 States. During 2013-14, 14.76
lakh patients were treated & cumulatively, more than 26 lakh patients have been
treated by these 52 MMUs in Telengana, Andhra Pradesh & Uttar Pradesh.
2. Swarna Jayanti Samudaik Hospital, Mathura IndianOils 50-bed Swarna
Jayanti Samudaik Hospital was established in 1999 to provide medical assistance
to residents of nearby areas of Mathura Refinery. In addition, 2 mobile
dispensaries are operating to provide primary medical care in the nearby
villages. The hospital provides free treatment to the destitute and offers
subsidized treatment to others. During 2013-14, 49,514 patients were treated
and since 1999-2000, about 7 lakh patients have been treated at this hospital.
The entire cost of operation and maintenance of hospital and 2 mobile
dispensaries is borne by IndianOil.

3. IndianOil Education Scholarship Scheme IndianOil Education Scholarship

Scheme for the poor and deserving SC/ ST students was started in the year
1984-85 with 50 scholarships to SC/ ST students pursuing full time graduation
courses in Engineering/ Medical and post-graduation courses in Business
Administration / Management. Today, IndianOil awards 2600 Scholarships on
merit-cum-means basis to students pursuing full-time courses in 10+/ITI,
Engineering, Medical and Business Administration to nurture and support talent
among the deserving students belonging to families with less than ` 1 lakh gross
annual family income. 50% scholarships are reserved for SC/ST/OBC students. In
each category/sub-category, 25% scholarships are reserved for girl students and
10% for Persons with Disabilities (PWD). 300 scholarships are awarded for
Engineering, 200 for MBBS, 100 for MBA and 2000 to students pursuing 10+/ITI
courses. In the year 2013-14, about 53,000 applications were received for 2600
scholarships.
4. IndianOil Sports Scholarship Scheme IndianOil has been promoting
Sports for over three decades now. In line with the sports policy adopted in 1985,
the Corporation has, over the years, recruited many promising sportspersons,
who then went on to reach their peak in their chosen disciplines. The purpose of
recruiting sportsperson is to nurture their talent early on, enhance their
performance at the National & International level & bring laurels for the Country.
IndianOil introduced a Sports Scholarship Scheme in the year 2006-07 for
promising young sports persons representing State in team games and National
ranking in others. The scheme started with 55 scholarships in 7 games/sports. At
present, 150 scholarships for 19 games/ sports are awarded to upcoming junior
players from 14 to 19 years of age. In addition to the scholarship amount, the
cost of kit items is also paid by IndianOil. IndianOil also provides assistance
towards travel, lodging etc. for scholars in individual games.
5. Help for Flood/Cyclone affected people in Uttarakhand & Odisha
IndianOil contributed ` 2 crore during the year to Uttrakhand Chief Ministers
Relief Fund for relief and rehabilitation of people affected by floods / cloud burst
in Uttrakhand. The Corporation also contributed ` 1 crore to Odisha Chief
Ministers Relief Fund to help the cyclone affected people of Odisha.
6. Sarve Santu Niramaya To provide free health consultation and medicines for
both human beings and livestock population, IndianOil launched this unique
project in 8 villages near Digboi. During 2013-14, 2,035 poor patients and 25,274
cattle / poultry (including 506 free vaccinations) have been treated (with free
medical consultation & medicines).
7. Drinking water projects near Guwahati 20 community stand-alone
drinking water projects were implemented on cost-sharing basis near Guwahati
for 1,211 subscribing households. In addition, IndianOils Guwahati Refinery also
operates a free dedicated community drinking water-supply project at greater
Noonmati since 1994 (for residents of Noonmati Bazar, Bishnurava Nagar,
Sankarnagar, Jyotinagar and KB Chowk). Treated water is supplied twice a day

from a centrally located water-tank in the Refinery complex and about 5,000
households have benefited from this scheme.
8. IndianOil Foundation (IOF) IOF, a non-profit Trust, was founded to protect,
preserve and promote national heritage in collaboration with Archaeological
Survey of India (ASI) and National Culture Fund (NCF) of the Government of India.
In the first phase, the following six sites have been identified for preservation
restoration and conservation of monuments and to develop tourist friendly
facilities in the monument complex:
1) Sun Temple at Konark, Odisha
2) Vaishali, Bihar
3) Khajuraho, Madhya Pradesh
4) Warangal Fort, Andhra Pradesh
5) Bhoganandeeshwara temple, Chikkaballapur district, Karnataka
6) Daulatabad Fort, Aurangabad, Maharashtra.
At present, work for development of tourist friendly facilities viz. cafeteria,
landscaping, parking, toilets, souvenir shops, information centre, pathways, etc.
at Sun Temple at Konark (Odisha) and Khajuraho (MP) are in progress. The
development plans for other monuments are in various stages of planning. IOF
has constructed Swatantra Jyoti (Eternal Flame) in the Cellular Jail Complex, Port
Blair in memory of freedom fighters, who were incarcerated there.
Analysis
The above CSR initiatives can be seen in the light of 4 frameworks:1.
2.
3.
4.

Ethical
Philanthropic
Economical
Legal

The above initiatives are all legal and Ethical. The initiatives taken place are
basically services which are for the development of society as well as the people.
The services are medical services and providing hospitals for the public. Also the
number of patients treated is the justification of the philanthropic cause of the
company. The supply of water, the various schemes that have been initiated for
students who are interested in sports and who have been excelling in sports.
They have entered a totally new dimension where they are nurturing the future
sports people of the country. In other words the students being funded today can
be the future sports star of the country. Also education is also a priority for the
company where it is funding the students for the same cause.
But the major initiative would be rebuilding the historical monuments of the
country. It is currently re furbishing the above mentioned monuments to attract
tourists thus improving the economical condition of the respective states and the

country.The few instances show us the ethicality of the schemes or initiatives

that are amongst the CSR initiatives initiated by Indian Oil Corporation Limited.
The next we would discuss the philanthropic aspect of the initiatives. The first
few initiatives mentioned above point towards the philanthropic aspect of the
initiatives. The MMUs, the hospitals, the funds raised for the floods in Odisha
and Uttarakhand and supplying drinking water show us how IOCL have been
trying to improve the living condition of the people and provide with proper
medical facilities. This can also be seen by the number of people treated by the
hospitals in the past decade. The number can be seen nearing seven lakhs which
shows the philanthropic aspect of the company.
Last is the Economical Aspect of the initiatives. For this we would need to see the
annual report of the company. Looking at the report of the past five years, one
can easily conclude that the initiatives are economical. So, considering the above
analysis one can state that the initiatives are sustainable CSR.