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EASTERN

FOODS
FRANCHISE
BUSINESS PLAN

Abdukhamidova Shokhsanam B1401051/159106842


KaromatullaevAlisherbek
B 1401103/159107791
KhabibovaZaynuraBonu
B1400648/159107942
Khamdamov Bunyod
B1401158/159102246
Khan Yuliya
B1400696 /159108396
S U B M I S S I O N D ATE 1 8 / 0 4 / 2 0 1 6

Table of Contents
Executive Summary...............................................................................................................................3
1. Introduction........................................................................................................................................3
1.1 Mission.........................................................................................................................................4
1.2 Challenges and Risks to Start-up.................................................................................................4
1.2.1 Financial Risk:.......................................................................................................................4
1.2.2 Management Risk:.................................................................................................................5
1.3 Key of success..............................................................................................................................5
1.4 Competition.................................................................................................................................5
2. Management......................................................................................................................................6
2.1 Key management roles.................................................................................................................6
2.2 Management Team.......................................................................................................................6
3. Marketing Plan...................................................................................................................................8
3.1 Target Market...............................................................................................................................8
3.2 Competitive Advantages..............................................................................................................8
3.3 Competitors Analysis...................................................................................................................9
Busaba Eathai (Direct competitor)........................................................................................................9
3.4 Product selection and Services.....................................................................................................9
3.5 SWOT Analysis..........................................................................................................................10
3.6 Brand and Market Positioning...................................................................................................10
3.7 Advertising plans........................................................................................................................11
4. Financial Projections.......................................................................................................................12
4.1 Projected Income Statement of Eastern Foods for 5 years.....................................................12
4.2 Projected Balance Sheet of Eastern Foods for 5 years...........................................................13
5. Financial Needs...............................................................................................................................14
5.1 Analysis of Start-up Costs..........................................................................................................14
Appendices..........................................................................................................................................15
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 2

Executive Summary
The purpose of this business plan is to invest long-term funding to open an Eastern Food franchise in
Sunderland. The owners of the company are willing to invest significant amount of money to its
operations. The franchiser, "The VerMili" is one of the fastest growing franchises in Sunderland.
Sales last year topped $10,000,000. The chain is positioned somewhere between traditional fast
food restaurants, and sit-down restaurants. This segment of the market is adjusted to the health
benefits of their eating habits, are more conscious of their buying habits than the general population,
and more importantly, they have higher incomes and are willing to pay more for a better fast food
choice. Our goal is to be that choice in the central area of Sunderland.

The following franchise business plan is based on 2 years of experience and highly focused on
following the path of prosperity. The sales of Eastern Foods based on current period of time and
actual sales might be higher as this business is getting popular very fast. The projection in this plan is
original and will be used as a budget for business. The restaurant Eastern Foods will show a profit
almost immediately, and will contribute to the increase in sales and profits each successive year of
operation.
1. Introduction
1 The Eastern Foods has started its operation since September of 2014 and opened number of
chains in UK. It is a great place to eat combined with relaxing atmosphere where dining becomes a
true pleasure. The cuisine of eastern countries is rich of delicious and healthy dishes. Its menu offers
unique dishes of different nationalities such as Arabic, Chinese, Korean and Middle East cuisine.
This is a great place for European people, especially for gourmets to discover unforgettable taste and
flavor of oriental cuisine. Moreover, the service of this restaurant at the highest level as all the staff
is chosen with regard to knowledge and experience in restaurant service sector. All customers are
satisfied after visiting this place, because they treated fairly with utmost respect and served fast by
friendly waiters.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 3

1.1 Mission
Our mission is to bring to Singaporean market the tastiest and healthiest Korean, Chinese
and Middle East national food, at a slight cost premium over other restaurants. Our high
standards of quality and cleanliness will establish our reputation as the cleanest restaurant
in Singapore, with good service and great atmosphere.
Our objective is to open the Franchise restaurant in May, therefore our goal is to be up
and running by July. The VerMili will turn a profit by the beginning of our second fiscal
year of operations.

Rank of visits among the restaurants


40%
30%
20%
10%
0%

Rank of visits
among the
restaurants

1.2 Challenges and Risks to Start-up


1.2.1 Financial Risk:
Financial state of a business can often make or break the company's opportunity for success.
Challenge with creating working budget and high risk to fail financial projections plan
Determine if the product or service is solid enough to support the financial liabilities
Sufficient amount of capital
Need for inventory, marketing materials and equipments to run the business effectively
Lack of funding
Starvation period , the first 6 months of operation when customers become aware of its
establishment
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 4

1.2.2 Management Risk:

Hiring the employee with little or without management experience will lead to
considerable challenges in running successful restaurant

Inefficient management can have a negative impact on Eastern Foods sales, quality
control and customer service

1.3 Key of success


The establishment of special and unusual fine dining environment will make a big difference
between us and our competitors. Our restaurant will exceed other restaurants in this area through its
unique dcor and design. We will offer an experience of fine dining in a comfortable atmosphere.
Controlling costs and offering delicious food for affordable price at all times without exception.

1.4 Competition
In this industry any restaurant certainly deals with competition. The food segment that Eastern
Foods is in growing rapidly and the number of competitors is rising, as in UK the demand for such
cuisine is high. However, in Eastern Foods the traffic of customers is greater than other
competitors as location of the restaurant is in highly visible part of the city. Furthermore, target
market includes all age categories and people from different social classes. This restaurant has a
competitive advantage over other opponents, as it provides a quality food and services at affordable
price, the personnel is friendly and keep pleasant interaction with guests.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 5

2. Management

2.1 Key management roles


The managers of Eastern Foods ensure that restaurant operates profitably and efficiently in
order to maintain a good reputation. They must control various activities and be responsible for
quality of service and performance, health and safety issues of the restaurant. The key
management roles are the following:
Being flexible and adapt quickly to new circumstances
Responding to customers requests and complaints
Analyzing and preparing profitability and sales levels
Planning and coordinating menus
Meeting and greeting guests and offering advices about menu and drinks

2.2 Management Team


Yuliya Khan CEO & General Manger
Miss Khan was born and in South Korea. After graduating from Seoul National University, she
started to work in his family restaurant and learned every aspect of the business from managing to
taking care of customers. She became an expert in managing the restaurant business. After selling
three restaurants in Seoul he with family moved to England. After studying some restaurant concepts
and examining the popularity of Oriental cuisine among people, Miss. Lee created Eastern Foods.
She is driven by how fast this cuisine fit the way and European people like to eat it.
Degrees and Certifications:

MBA International Business Management

Certified in Hotel and Restaurant Management

Certified Professional of Operations Management

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 6

Khamdamov Bunyod Store Manager


Khamdamov Bunyod was born in Tashkent, Uzbekistan and graduated from University of
Sunderland. He has four years of working experience. After graduation he started to work in a
restaurant as an assistant manager to learn and gain all needed skills to be professional in his sphere.
Then after two years of as an assistant he changed his position and became an Operations Manager
in well known restaurant. Currently he works at Eastern Foods as a Store Manager. He was hired
for understanding of the technology well which is an essential part of the operations from ordering to
payment and delivery. Apart from this, he has a number of responsibilities as entire store operations,
hiring, training, controlling and overseeing daily operations.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 7

3. Marketing Plan

3.1 Target Market


The market of Eastern Foods can be segmented into 4 groups of target population:
Business people
Individuals: the people who dine in by themselves
Families: the group of people, either friends or relatives
Make an order to take out: people who prefer to eat Eastern Foods meal at home or other
location.
The customers of Eastern Foods are individuals between 20 and 65 ages. Age is not important
to define demographics of customers, as all age groups enjoy the food of this restaurant.

Target Market

Business
People

Families

Individuals

Young
People

(20-70 years old)

(Studets)

3.2 Competitive Advantages

Healthy and delicious food for affordable price


Well organized events such as family, food theme and games nights
Special offers, gifts and discounts for regular customers
Fast delivery service
Connection with customers through social networks and share news about events in

restaurant
Constant review of market
Relaxed atmosphere with pleasant smells, soul music and artwork
Friendly and fast serving personnel
Visible and easy to reach location
Abdukhamidova Shokhsanam
B1401051/159106842
Karomatullaev Alisherbek
B1401103/159107791
Khabibova Zaynura-Bonu
B1400648/159107942
Khamdamov Bunyod
B1401158/159102246
KHAN YULIYA
B1400696/159108396

Page 8

3.3 Competitors Analysis


Busaba Eathai (Direct competitor)
This restaurant is a major competitor of Eastern Foods, is a Thai restaurant which has achieved a
great success in this area. They offer traditional soups and noodles with mouth-watering aromas.
Their concept called tapas appeal for customers, as its offer of smaller portions for cheaper price is
attractive for everyone.
The Sitara (Indirect competitor)
The popularity of this restaurant has grown significantly for its destination that can satisfy business
professionals and local residents. The menu is formal for this segment of the market, however they
attract a good audience. The studies showed that some visitors come solely to sit at the bar without
any desire to eat in the restaurant.
Sitara is a formal type of the restaurant that satisfies a certain needs of customers and it is not a
direct competitor of Eastern Foods. However, the special elements that have enabled it to gain
success over the past 2 years can be useful for Eastern Foods.

3.4 Product selection and Services

Delicious food of eastern countries: Arabic, Korean, Middle East cuisine


Prepared dessert, salads and appetizers
Full line of dinks, fresh juices, mineral water and national beverages
Take out containers and paper goods as towels, napkins and others
Online ordering
Reservation of seats in the restaurant by phone
Free call to taxi by guests request
Organization of celebrations and business meetings

3.5 SWOT Analysis


Strength

Variety of dishes
Affordable price
Easy to reach location
High customer satisfaction rates
Consistent suppliers that have a

Weaknesses

Limited financial resources for employee

training
The restaurant is focusing on few location
Shortage of innovative ideas

result on menu items and ingredients


Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 9

being available

Opportunities

Providing new types of beverages


Offering fast delivery service
Increasing demand for eastern food
Expansion in other parts of UK

Threats

New Restaurants are opening in this area


Potential rising price of certain meals because
of high price on suppliers products

3.6 Brand and Market Positioning


Each activity in which Eastern Foods participates will create and strengthen its brand. By doing
so, every aspect of its communication with customers, suppliers, employees and other partners will
support further branding marketing messages:
Eastern Foods is a brand which stands for the combination of healthy, delicious and
affordable food while using modern technologies to connect wits customers
Eastern Foods focuses on customer satisfaction
The restaurant provides high quality and fast delivery services

3.7 Advertising plans


Advertising is a key promotional method to reach large audience and increase the number of
customers by informing them about restaurants atmosphere, type of cuisine and other specific
details. Eastern Foods going to use the following methods of promotion:
Advertising campaign on mass media is one of the best methods to gain large number of
customers. This is the most suitable method of promotion of Eastern Foods as it reaches
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 10

target market faster and has immediate impact on people by providing specific information
about food and quality of service.
Banner advertising in large size is also effective way to get customers attention and stay on
their mind for a long time if they see it constantly in the streets and web sites. This is great
way for Eastern Foods to increase the number of customers. Moreover, it does not cost
much.

Type of Advertising
On Mass Media
Social Networking
Banner

Advertising through

social media is easiest promotion method, as it can be done immediately and require much
spending. There various social networking web sites which people visit every day such as
Facebook or Instagram. Eastern Foods is going to create an account on Facebook and will
show there full menu with colorful pictures, including eye catching cover and description of
services. Furthermore, if one customer likes the restaurant they will probably like the page
and through this they inform their friends, as each like appears on their followers page.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 11

4. Financial Projections

4.1 Projected Income Statement of Eastern Foods for 5 years

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 12

4.2 Projected Balance Sheet of Eastern Foods for 5 years

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 13

5. Financial Needs

5.1 Analysis of Start-up Costs


As the founder of the company Yuliya Khan will supervise all staff starting from managers to
employee relations. Me as operations manager work in the kitchen and manage personnel. Zaynura
deals with the financial issues. We are planning to start operating from June.
We are personally committing 150,000 of capital, plus a 150,000 loan from the bank for 10 years
to start up the restaurant.
Our start-up costs come to 250,000 which is mostly spent for equipments, furniture, paintings,
plants, start-up labor, six months operating cash and legal costs related with opening the restaurant
Eastern Foods. These are the start-up needs for starting the best restaurant in the area and we put
much of our effort and all knowledge or experience to find the place in this industry.

Start-up
350000
300000
250000
Start-up

200000
150000
100000
50000
0

Assets

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

Expenses

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Loans

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Appendices
Appendix 1:
Yuliya Khan
CEO
Uzbekistan, Tashkent, Mirobod district, Nukus str.88
Tel: +998 90 932 53 93
Email: j.ulya@bk.ru
Personal Profile
I am an outstanding and responsible student eager to use my management experience and
communication skills to establish a great working environment and customer relationships in the
future workplace. An ambitious, enthusiastic and hardworking individual.

Education and Qualifications


University of Sunderland

2015 present

Faculty: Business and Financial Management


Modules include: Employability Skills, Understanding Business, Contemporary Debates in Business
Management, Strategic Management, Business Finance, Financial and Management Accounting,
Business Law and Financial Management.
Management Development Institute of Singapore in Tashkent 2014 - 2015
Professional Polytechnic College

2010 - 2014

Diploma in Finance with honors


Work Experience
"Sun Holiday Zone"

2014 - 2015

Manager
Duties included:

was responsible for the business performance and budget;


organized marketing actions (ex. promotional events and discount schemes);
managed the staff;
responded to customer complaints.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 15

Ameks Travel

2013 - 2014

Office Manager
Duties included:
recorded office expenses;
managed the enrollment of new staff;
delegated job to workers and managed their workload and productivity;
responded to customer enquiries and complaints
Key Skills
Management people skills

gained the experience to manage staff by delegating responsibilities and tasks;


have the ability to build relationships based on trust, respect and honesty with colleagues and
other staff;
coordinated workers dealing with hard work environment;
monitored and motivated people to make improvement and right actions.

Management of Financial Resources

have the ability to manage money in order to get the work done;
able to account expenditures and revenues.

Appendix 2
Abdukhamidova Shokhsanam
Operations Manager
Uzbekistan, Tashkent
Shayhontohur district, S.Mutalibov St. 8
Tel: 93 5985636
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 16

Email: s.abduhamidova@list.ru
Personal profile
An enthusiastic, ambitious and highly motivated student of business and financial management who
has excellent interpersonal skills and ability to manage with people. Knowledge of using a wide
range of office software is now seeking for a suitable part-time job as assistant manager in a
reputable and forward moving company.
Education Background
2015 present
University of Sunderland; MDIS Management Development Institute of Singapore in
Tashkent
Faculty: Business and Financial Management
Academic Lyceum of World Languages

Work experience
2013-2014
English tutor at SMART education center
Duties:

Prepared relevant for students to be taught


Created enthusiasm among the students
Taught the students by incorporating modern technologies
Conducted testing to verify the received knowledge for successful passing the exams
Provided the report about study performance of student to their parents
Fulfilled the requirement of managers

2014-2015
Assistant manager at SMART education center

Controlled and kept records, including paper and computer


Drafted business documents
Interacted with clients

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 17

Prepared necessary documents for the passage of students and teachers to education center
(ID cards)
Prepared registration sheets and questionnaires for the course
Updated the schedule of the learning center (in the internal file and on the website): to
provide the complete information about students, changes of timetables of the groups, the
change in the tuition fee and the names of the courses, registration of teachers.

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 18

Appendix 3:
BUNYOD KHAMDAMOV
Marketing Manager
Uzbekistan, Tashkent, Hadrastr, 1 home, 22
Tel: 998712498231 Mob: 998977045484
Email: thebestbunyod77@gmail.com
Personal profile
An accountable, highly motivated and reliable student looking for a beginning level position in
society related area that can utilize the organizational and relational abilities created through my
association and limited time work amid vacations.
Education and Qualifications
2014-present
University of Sunderland
Business and financial management
2013-2014
Management Development Institute in Tashkent
2011-2014
The lyceum under National University of Uzbekistan
Work experience
2013-2014
Amara LTD
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 19

Assistant Office Manager (part-time)


Duties included:

Producing documents, briefing papers, reports and presentations


Assisting with the preparation of the monthly management accounts
Identifying plans and executing implementation of new business steps
Arranging meeting with corporate clients and partners
Maintaining diaries and making appointments
Making recruitments and organizing job interviews
Reporting on office performance to the manager

2012-2013
National Bank of Uzbekistan
Assistant accountant (part-time)
Duties included:

Arrangement of different reports for senior supervisors


Conducted weekly business reviews of money related execution
Assisting the accountant with the tasks operated by computer like typing, printing out,

scanning
Carrying the documents among departments
Collecting information to have the income statement
Identify, promote and assist in training parish staff in the use of a common computerized
accounting system

Skills:
Leadership

Planning the general framework of the given task


Dividing the responsibilities among group members
Solving difficulties in the work, making choices
Set needs and concertrating on key tasks
Being a good example to others
Persuade, encourage and induce others to complete what I say
Abdukhamidova Shokhsanam
B1401051/159106842
Karomatullaev Alisherbek
B1401103/159107791
Khabibova Zaynura-Bonu
B1400648/159107942
Khamdamov Bunyod
B1401158/159102246
KHAN YULIYA
B1400696/159108396

Page 20

Organizational

Effectively managing time, energy and resources to achieve goals


Meeting due dates, working freely and planning for future tasks
Selecting employees who have the necessary skills and qualifications to fulfill the tasks
Advising team members on how to develop more productive working relationships

Appendix 4:
Curriculum Vitae

Full name: Karomatullaev Alisherbek Shakhabitdin ogli


Date of birth: 15 January 1994
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

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Gender: Male
Marital status: Single
Address: Uzbekistan , Tashkent, General Uzakov str, 2 home, 49 flat
Tel: 99871 2498231 Mob: 99897 7453592
Email: akaromatullaev@gmail.com

Education and Qualifications

University of Sunderland (presently year one student) 2015-2017


BSc (Hons) in Business and Financial Management, Year one: Modules include(present):
Understanding Business, Employability of skills.

Management Development Institution of Singapore in Tashkent (MDIST) 2014-2015


Foundation year: Modules include (first semester): English plus, Fundamentals of IT,
Communication skills.
(Second semester): English advanced, Mathematics, Introduction to Business Management.

Lyceum of Oriental Languages under the University of Oriental Languages in


Tashkent (2010-2013)
Levels: English (A), Mathematics (A), History (A), Russia (A).

School number 180 (2001-2010)


MS: English (B), Mathematics (B), History (A), Russia (A)
Work Experience

Sport Shop Adidas February- October 2014

Exchange of Motor Oils 1 May-19 December 2013 (Voluntary work)

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 22

Restaurant Ascot January April 2013


Position: Waiter (part-time)

Radisson Blue Hotel in Tashkent 1 May-1 September 2012


Position: Waiter (full-time)

Computer Skills

Well user of Microsoft word, Power Point, Opera, Google Chrome, Internet Explorer
Languages Skills

English: Advanced
Russian: Advanced
Uzbek: Native

Appendix 5:
CV
Zaynura-Bonu Khabibova
Financial Manager
Tashkent, Yashnaobad district,Fergana Yuli str, 35/7A
Contact number: +998909605405
Email: khabibovazaynura@gmail.com
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

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Personal profile:
Intelligent and capable student. Excellent communication skills, responsible, reliable. Ability to
work under pressure. High ability in team working and taking responsibility in leadership. Skilled in
Business and Financial environment. Creative.
Education and Qualification:
University of Sunderland
2015-present
BA (Hons) Business and Financial Management
Models include:
Understanding Business Environment and Employability Business Skills

Polytechnic professional college of Tashkent


2011-2014
Levels: English (A*), Math(A), IT(A), Statistics(B), Marketing (A)
School number-145
2002-2011
Work experience
Place

Uschool language
center

Bright learning

Position

Assistant of
learning center

Teacher:

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

Duties

Collecting data
and information.
Assisting teachers.
Leading conversation
clubs. Organizing
events (competitions,
parties)
Teaching kids English
B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Working
period
2012-2013

May 2015 to
Page 24

center

UZ Expo.Center

Volunteering
FIE championship
in Tashkent

English language
Mathematics

language. Preparing
students IELTS.
Teaching kids
mathematics (school
program)

Translator at the
exhibition

Being most
important person
between director and
customers. Being a
part of meetings.

Translator in
service and media
center of Tissot group
team

Helping to
communicate in
technic equipment
between our national
service (UZ TV) and
European (euronews
TV broadcast)

September 2015

April 2015

Skills
Linguistic skills:
Language

Speak

Read

Write

English

Proficient

Proficient

Proficient

Russian

Proficient

Proficient

Proficient

Uzbek

Good

Good

Good

French

Intermediate

Intermediate

Intermediate

Tajik

Native

Native

Good

Computer skills
Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 25

Confident user of PC, digital devices, Internet and the Microsoft package
Fundamental understanding of the computer technology, able to work through and solve
problems arising on a normal basis with a computer including issues with software and
hardware
Photoshopping

Abdukhamidova Shokhsanam
Karomatullaev Alisherbek
Khabibova Zaynura-Bonu
Khamdamov Bunyod
KHAN YULIYA

B1401051/159106842
B1401103/159107791
B1400648/159107942
B1401158/159102246
B1400696/159108396

Page 26

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