Work Location

Years of Exp
Designation
Business Unit

: Bangalore
: 4-9 years
: Associate Delivery Specialist/ Delivery Specialist
: Virtustream, Inc., an EMC Federation Company

Company Details: EMC is a global leader in enabling businesses and service

providers to transform their operations and deliver Information Technology as a
service. Fundamental to this transformation is cloud computing. Through innovative
products and services, EMC accelerates the journey to cloud computing, helping IT
departments to store, manage, protect and analyze their most valuable asset information - in a more agile, trusted and cost-efficient way. More details please go
through the company website www.emc.com
About Virtustream: Virtustream, An EMC Federation Company is the enterpriseclass cloud software and services provider trusted by enterprise customers
worldwide to migrate and run their mission-critical applications in the cloud.
For businesses, cloud service providers and government agencies, only Virtustream
enterprise-class cloud solutions meet the security, compliance, performance and
efficiency requirements needed to migrate and manage the most complex missioncritical applications across hybrid, private or public cloud environments. According
to research firm IDC, cloud spending, including cloud services and the technology to
enable these services, will surge by 25% this year, reaching over $100 billion.
Further, Gartner Research predicts that almost half of large enterprises will be
engaged in a combined, public/private cloud operation, or "hybrid" cloud
computing, in the near future. The cloud industry has taken off and Virtustream is
solidly in the race offering enterprise-class cloud software and solutions that todays
large enterprises must have in order to leverage the tremendous efficiencies this
technology has to offer.

Requirement Details:

Good Knowledge and experience on Celerra/VNXe Administration

Experience.
Monitoring and managing file system (File system extensions when
required).
Managing and extending storage pools.
Replication sessions- Troubleshooting if any error encountered on the
replication sessions .
Establishing replication sessions for new sites .
Creating new checkpoint schedules on source and target NAS boxes.
Incident Management-Working on all user raised NAS requests which
includes , NAS restores, NFS export creation requests, access issues with
NAS shares.

New CAVA servers deployment, new host addition to access list on NFS
exports.
File system migration and breakups- Planning and migrating file systems
as a part of breakup using emcopy scripts etc.
Tech Refresh and migration of old NAS devices to new NAS devices.
Handling Data center maintenance activities and power shutdown events
from the NAS perspective.
Handling performance issues and engaging support if required.
Configuring networking components on NAS example : fsn, lacp
etherchannels etc.
Manage NAS SMB Shares and NFS Exports for Windows and Unix
Manage Subnets, Pools and Smartconnect Features
VDM Administration

Ability to work in a team environment.

Proficiency in hardware, software and/or operating systems environments.

Strong technical aptitude.

Knowledge of the technical aspects of hardware/software subject matter.

Customer Service skill.

Job Responsibilities:

Monitoring and managing file system (File system extensions when

required).
Managing and extending storage pools.
Replication sessions- Troubleshooting if any error encountered on the
replication sessions .
Establishing replication sessions for new sites .
Creating new checkpoint schedules on source and target NAS boxes.
Incident Management-Working on all user raised NAS requests which
includes , NAS restores, NFS export creation requests, access issues with
NAS shares.
New CAVA servers deployment,new host addition to access list on NFS
exports.
File system migration and breakups- Planning and migrating file systems
as a part of breakup using emcopy scripts etc.
Tech Refresh and migration of old NAS devices to new NAS devices.
Handling Data center maintenance activities and power shutdown events
from the NAS perspective.
Handling performance issues and engaging support if required.
Configuring networking components on NAS example : fsn, lacp
etherchannels etc.

Provides operational support to customers for implementations and

management of EMC solutions. Works closely with the customer on EMC
Best Practices; ensures EMC solutions work as intended in the customer's
environment.

Provides proactive recommendations to the customer for improving their

use of EMC storage solutions to help maximize their satisfaction with EMC.
Actively contributes to the configuration, layout and performance tuning
of EMC products.

Participates in the design and operational execution of the customer's

disaster recovery process as required. Performs necessary storage
infrastructure maintenance and necessary data migration, as required.
Provides assistance to EMC technical teams in the development of custom
solutions and implementation preparation.

Responsible for performing daily operational tasks and maintaining

availability at the customer site(s). Provisions solutions based on
standardized procedures as outlined by EMC best practice documentation.

Installs EMC software products in a Mainframe and/or Open Systems

hardware environment. Performs complex and/or extended-stay software
implementations per the specifications in the Statement of Work, Scope
document, Architecture Design Document or Project Manager direction

Successfully manages relations with Customers utilizing negotiation and

influencing skills to acquire the internal and external resources necessary
for optimal results. May occasionally be called upon to act as a backup to
the Project Manager or to provide team technical leadership on specific
implementations.

Seeks advice or assistance from management and/or Technical Support as

required during difficult customer situations. Works in conjunction with
EMC colleagues to ensure effective resolution of technical issues
encountered during implementations.

Stays current on technical specifications and hardware requirements of

EMC software products, including new and soon to be released products.

Represents EMC in a professional manner to customers, EMC Partners and

other EMC personnel at all times. May be required to support and train
both customers and less experienced co-workers.

EMC Proven Professional Certification desired.

May perform other duties as requested.