E L I S S A

B U R N L E Y
A S P I R I N G I N F O R M A T I O N
P R O F E S S I O N A L

A B O U T

2203 Dallas St.

Richland, WA
99352
elissaburnley@yahoo.com
Tel. 509 - 430 - 0561

Ive always known I wanted to work within my community and I have yet to find anything
more rewarding (except maybe brownies). Ive been called aggressively creative and I
think its an accurate description of the way I approach life. I have to constantly be
involved in reimagining and beautifying this world. From building record numbers of
followers on Facebook in just months to expanding our outreach programming by
partnering with local wineries and breweries, my ideas have led my library system to think
about the way we interact with our community in new ways.

W O R K

E D U C A T I O N

M E

JANUARY
2015 PRESENT

E X P E R I E N C E
COMMUNITY RELATIONS MANAGER
MID-COLUMBIA LIBRARIES

Bachelors of Science
Research Psychology
Washington State University
2009-2011

Associates of Art and Science

Everett Community College
2006 - 2008

DECEMBER
2014 JULY 2013

E X P E R T I S E

SOCIAL MEDIA
OUTREACH

CUSTOMER CARE
READERS ADVISORY

COMMUNITY ENGAGMENT SPECIALIST

MID-COLUMBIA LIBRARIES

EVENT PLANNING

AUGUST
2012 JULY 2013

Create and oversee the implementation of community relations

goals at 12 library branches
Generate new and engaging offsite programs like Li-BREWery
Trivia and BARchitects: Adult Lego League
Act as liaison for library with various Friends of the Library
groups and outside businesses
Plan and execute the librarys social media plan across multiple
platforms
Produce system wide promotional campaigns
Pursue sponsorships and grants

Excelled in a role requiring the development of community

relationships/partnerships created though my work with local
coalitions and donations requests
Assigned lead on projects such as the Civil War Reenactment,
local expos and events, and aspects of yearly reading programs
Worked on expanding outreach on the Bookmobile

CUSTOMER SERVICE SPECIALIST

MID-COLUMBIA LIBARARIES- PASCO BRANCHES

Provided customer service to patrons regarding accounts, help

with computers, resolve complaints, balance till
Created displays and assisted with programming
Assisted customers with tablets and devices for digital
downloads

T E C H

S K I L L S

W O R K

E X P E R I E N C E

( C O N T I N U E D )

LIBRARY ASSISTANT

MS P R O G R A M S

RICHLAND PUBLIC LIBRARY

JANUARY
2011 JULY
2012

POLARIS/SIRSI

O U TL O O K
TABLETS & DEVICES
D EW E Y D E C I M A L

Worked front desk and phone lines, assisted customers with

general library issues
Helped with computers and printing, opened study rooms,
checked items in/out

PAGE
RICHLAND PUBLIC LIBRARY

NOVEMBER
2010 JANUARY
2011

Check items in, sort carts, and shelve items in a timely manner
General tidying around library

Assist customers as needed

P E R S O N A L
S K I L L S
ORGANIZED

C R E A TI V E

I N T E R N S H I P S
I N N O V A TI V E

C O N S I S TE N T

F L E XI B L E

KADLEC REGIONAL MEDICAL CENTER

Resource Center

Cataloged resource center materials on librarything.com

Worked with local public library to increase access to resource center
materials

COLUMBIA RIVER EXHIBITION OF HISTORY,

SCIENCE, AND TECHONOLGY
Archives- Digitization

Scanned historical film slides

Created searchable catalog of images

Trained other volunteers

Edited oral history videos

/elissaburnley
/elissa.burnley
/elissaburnley

I N T E R E S T S

&

H O B B I E S

GARDENING

LEARNING

READING

SOCIAL RESEARCH

TRAVEL

DIY PROJECTS

MEDITATION

BEYONCE & CATS

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