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Martha L. Epstein
A dual-process personality theory and supporting research are presented. The dual
processes comprise an experiential system and a rational system. The experiential
system is an adaptive, associative learning system that humans share with other
higher-order animals. The rational system is a uniquely human, primarily verbal, reasoning
system. It is assumed that when humans developed language they did not abandon their
previous ways of adapting, they simply added language to their experiential system. The 2
systems are assumed to operate in parallel and are bidirectionally interactive. The validity
of these assumptions is supported by extensive research. Of particular relevance for
psychotherapy, the experiential system, which is compatible with evolutionary theory,
replaces the Freudian maladaptive unconscious system that is indefensible from an evolutionary perspective, as subhuman animals would then have only a single system that is
maladaptive. The aim of psychotherapy is to produce constructive changes in the experiential system. Changes in the rational system are useful only to the extent that they
contribute to constructive changes in the experiential system.
Keywords: experiential system, rational system, dual process, adaptive system,
maladaptive system
A Cognitive-Experiential Theory of
Human Functioning
To understand the experiential system, it is useful to divide it into process and content. Process
consists of operating principles, while content
consists of what has been automatically learned.
Particularly important content includes implicit
needs and beliefs automatically learned from experience. Such implicit needs and beliefs influence
almost all aspects of functioning, including the
interpretation of events, automatic thoughts, feelings, conscious thinking, and behavioral tendencies.
Experiential SystemProcess
INTEGRATIVE PSYCHOTHERAPY
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Experiential SystemContent
Depending on the fulfillment or frustration of
an implicit need, a person will have a related
implicit belief (Epstein, 2014). For example, if
the need for interpersonal relatedness is fulfilled, a person will tend to view the self as
love-worthy and others as caring. Alternatively,
if the need for relatedness is consistently frustrated, the person will tend to have the implicit
belief that the self is unlovable and others are
rejecting. Such implicit beliefs, coming from
the interpretation of life events, may or may not
coincide with a persons explicit beliefs.
Discrepancies between the two kinds of beliefs
can cause maladjustment. For example, assume
that John has worked hard all his life, as he believed that becoming famous and wealthy would
make him happy. However, instead of being
happy when he achieved his goal, he felt sad. An
explicit need may have been fulfilled, but not an
implicit need, such as the need to be loved.
A common fallacy is to equate implicit cognition with unconscious processing. Implicit cognitions are not equivalent to unconscious beliefs for
two reasons. First, if an unconscious belief is
made conscious it continues to operate as an implicit cognition that follows the same principles as
before. Second, the Freudian view of the unconscious considers the unconscious as operating by
primary process thinking (e.g., wish-fulfillment,
displacement, condensation, overdetermination,
association), whereas the experiential system has
been empirically shown to operate by associativelearning principles (Epstein, 2014).
Research Underpinnings of
Experiential Knowing
Operating Principles of the
Experiential System
The first author and his associates have conducted extensive research on the operating principles and attributes of the experiential system
(Epstein, 2014). Among other procedures, we
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adapted procedures used by Tversky and Kahneman (1982) and other cognitive and social
cognitive psychologists to study heuristic information processing by using specially
constructed vignettes. Most research on heuristics has failed to distinguish between two kinds
of heuristic processing. Thus, some researchers
interpret all their results on heuristics as indicative of only a single system that includes deliberative processing. Alternatively, others attribute all their results on heuristics to two
separate systems, only one of which includes
deliberate processing. This latter approach has
been criticized by noting that the results supporting a different kind of information processing from deliberative processing could just as
well be attributed to cognitive shortcuts in a
single processing system (Kruglansky, Thompson, & Spiegel, 1999). Ways of establishing that
a different system of processing exists in addition to deliberate processing are to demonstrate
that they operate by different principles and
attributes and may even conflict with each other. This approach was used in our research, and
our results clearly support the existence of twosystems.
Irrational reactions to unfortunate arbitrary outcomes. People often react to arbitrary outcomes as if they or others are responsible for the outcomes. Thus, they reward the
proverbial bearer of good tidings and punish the
conveyer of bad news. Such irrational reactions
are readily explained by the associativelearning principle of the experiential system.
We investigated peoples reactions to arbitrary unfavorable outcomes by asking how they
would behave in situations described in several
vignettes, how most people would behave, how
the protagonist in the vignettes would behave,
and how a completely logical person would
behave (e.g., Epstein, Lipson, Holstein, & Huh,
1992). In one vignette that investigated the effect of near versus far misses, a woman missed
her flight due to a lengthy, unforeseen traffic
jam. In one group, a woman missed her flight by
a small margin; for another group, she missed
her flight by a much wider margin. Who felt
more foolish about having dawdled at home?
Tversky and Kahneman (1982) found that their
participants reported that the protagonist who
barely missed her flight was more upset, a finding we replicated. We also found that most
participants reported that a logical person would
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119
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Processing in the experiential mode is intrinsically highly compelling and can override processing in the rational mode even
when the latter does not require more effort
or resources. Thus, many participants, despite knowing and thinking of the conjunction rule, simply find an experiential response more compelling than a rational
response.
The experiential system can contain learning that is not understood and cannot be
articulated by the rational system.
The rational system, especially when it is
evoked initially, can influence the experiential system.
Interactions Between Systems
and Among Needs
Interactions between the two processing
systems. An important research finding is that
the experiential and rational systems are both
simultaneously and sequentially interactive. Simultaneous interaction was demonstrated in the
compromises between the two systems in the
ratio-bias studies described earlier. Sequential
interaction was demonstrated in research that
shows that processing in the experiential mode
can compromise subsequent processing in the
rational mode (Chaiken & Maheswaran, 1994;
Denes-Raj, Epstein, & Cole, 1995; Epstein et
al., 1992). There is also considerable evidence
that priming the experiential system subliminally can influence subsequent responses in the
rational system (Bargh, 1989). Research on
conjunction problems in which presenting problems first in a natural way that taps the experiential system made participants more likely to
successfully solve abstract, out-of-context problems presented subsequently suggests that experiential processing may sometimes also improve rational processing.
Interactions among basic needs. A basic
assumption in CET is that behavior often represents a compromise among basic needs. This
process is considered to be particularly important, as it provides checks and balances against
the excessive investment in the fulfillment of a
particular need. It occurs because greatly fulfilling any need (e.g., the need for relationship) at
the expense of fulfilling other needs (e.g., the
need for autonomy) increases the strengths of
the other needs. To test this assumption about
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INTEGRATIVE PSYCHOTHERAPY
121
manual (Epstein, 2001). Experiential intelligence has been found to be directly related to a
wide range of successful performance, including performance in the workplace, superior
achievement by managers, superior academic
performance, social competence, leadership
ability, ability to cope with stress, emotional
adjustment, physical wellbeing, and an absence
of drug and alcohol abuse.
It was found in several studies that scores on the
Global CTI scale were either unrelated or negligibly
related to IQ (see review in Epstein, 2001), supporting the view that the experiential and rational systems process information differently. Of particular
interest, constructive thinking and intellectual intelligence exhibit a nearly opposite course of development across the life span. Constructive thinking is at
its nadir in adolescence when intellectual intelligence
is near its peak and then gradually increases throughout most of the adult years when IQ is gradually
declining. Constructive thinking is less strongly related to academic achievement than intellectual intelligence. Nevertheless, it contributes significant
variance beyond that of intellectual intelligence to
performance in the classroom, as indicated by grades
received and by class rank (Epstein, 2001). Apparently, good constructive thinkers are able to behave
in ways that gain them recognition for and appreciation of their intellectual ability, whereas poor constructive thinkers are less able to do so.
A finding of particular importance is that there
is a general factor of experiential intelligence that
is measured by the CTI. As this factor includes a
wide variety of favorable nonintellective abilities
and attributes, it is suggestive of a general factor
of nonintellective ability comparable to the general factor of intellectual ability.
A measure of individual differences in rational and experiential thinking styles. The
Rational-Experiential Inventory (REI) was constructed to measure individual differences in the
extent to which people process information according to the two processing modes (Epstein,
2001). The REI includes two main scales that
measure the extent of processing information in
rational and in experiential thinking styles. Each
of the main scales has subscales of the degree to
which one uses a particular processing mode
and ones self-assessed ability to use it effectively. In studies with the REI (Epstein, 2001;
Epstein, Pacini, Denes-Raj, & Heier, 1996;
Norris & Epstein, 2011; Pacini & Epstein,
1999; Pacini, Muir, & Epstein, 1998), a rational
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thinking style was more strongly positively associated than an experiential thinking style with
intellectual performance, as well as with low
anxiety, low depression, low stress, low neuroticism, high self-esteem and high meaningfulness of life. An experiential thinking style was
more strongly associated than a rational thinking style with measures of creativity, empathy,
aesthetic judgment, intuitive ability, and establishing satisfactory interpersonal relationships.
It follows that no statement can be made about
the general superiority of either thinking style,
as each is superior in some important ways and
inferior in other important ways.
Individual differences in basic beliefs
about the self, others, and the impersonal
world. The content of beliefs in the experiential system is of particular importance for clinical practice. Peoples implicit beliefs about
themselves, others, and the impersonal world
are acquired automatically from emotionally
significant experiences, mostly in childhood.
Such beliefs are important determinants of feelings, behavior, adjustment, and overall quality
of life. Based on this consideration, the Basic
Beliefs Inventory (BBI; Catlin & Epstein, 1992)
was constructed. The BBI is a self-report questionnaire that includes a global measure of the
overall favorability of basic beliefs. It also includes scales for measuring the favorability of
more specific beliefs: self-esteem, loveworthiness, competence, meaningfulness of life,
views about relationships, and views about the
world.
A study with the BBI (Catlin & Epstein,
1992) tested the hypotheses that two important
sources of basic beliefs are extreme life events,
as in the loss of a loved one or experiencing a
transforming love relationship, and relationships with parents during early childhood. In
support of the hypothesis, both kinds of experiences were related to individual differences in
basic beliefs. People who reported favorable
relationships with their parents and those who
obtained high scores on overall favorableness of
extreme life events based on both positive and
negative events obtained higher scores than others on the BBI scales of self-esteem, meaningfulness of life, favorable views of others, and an
optimistic view about the world. Those who
reported unfavorable relationships with their
parents or who reported predominantly unfavorable extreme life events, such as the death of a
beloved pet or a significant failure in an important event, obtained less favorable scores than
others on all basic beliefs.
It was also found that the more recently an
extreme negative event occurred, the less favorable a persons current basic beliefs. Over time,
the effect of extremely unfavorable life events
became less unfavorable and sometimes even
favorable. Several participants reported that
they ultimately gained strength from having had
to cope with adversity (Epstein, 1979).
A General Cognitive-Experiential
Framework for Psychotherapy
Cognitive-Experiential Psychotherapys
(CEP) major contribution to psychotherapy is
that it provides an integrative framework for all
forms of psychotherapy. CEP is based on the
following:
1. The automatic, experiential learning in the
form of implicit needs and beliefs is of
particular importance and much more so
than the learning of behavioral responses.
2. According to CEP, psychopathology is the
result of implicit needs and beliefs that,
regardless of how they were acquired, are
currently maladaptive. Identifying maladaptive implicit needs and beliefs is important because it reveals the problems
that have to be resolved. However, this is
more easily said than done. Since a need
or belief may be implicit, the client will be
unaware of it and, therefore, unable to
report it. Alternatively, the client may
have no awareness of the maladaptive implicit need or belief, because he or she has
repressed it (i.e., has an automatic avoidance reaction to it). Lastly, one may be
aware of the maladaptive need or belief
and be able to articulate it, but avoid discussing it because it is too upsetting to do
so. A number of procedures can be used to
uncover implicit maladaptive needs and
beliefs. One procedure for identifying
such needs and beliefs is to look for maladaptive repetitive behavior patterns in the
real world or in the psychotherapy sessions. Another is to attend to automatic
thoughts. Still another is to infer from
negative emotions the implicit beliefs that
are their likely source.
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Client-Centered Therapy
An important agreement between Rogers
theory and CEP is that both assume that peoples beliefs are the most important sources of
their behavior and feelings. The two theories
also agree that discrepancies between beliefs
acquired from direct experience (e.g., if a child
is consistently rejected by their parents) and
how that experience is labeled by significant
others (e.g., the rejecting parents tell the child
how much they love the child) are an important
source of maladjustment.
Both also assume that people have a basic
need to maintain and enhance their conceptual
systems. However, for Rogers this is the only
basic need whereas for CEP there are six basic
needs, two of which are superordinate (behaving according to the hedonic principle and controlling arousal within homeostatic limits) and
four of which are subordinate (the needs for a
stable, coherent conceptual system; security; relatedness; and self-esteem). In addition, clientcentered therapy relies on only one procedure,
reflecting clients statements with acceptance
and positive regard. According to CEP, this
procedure is insufficient, and it is preferable
once a therapeutic relationship has been established to change from an initial reflective approach to an approach that is based on an equal
relationship between therapist and client, where
the therapist feels free to make clarifications and
interpretations, albeit in a warm, accepting, and
tentative manner. It should be noted that, according to CEP, an important reason for the
effectiveness of client-centered therapy may be
the experience of a warm and accepting relationship with a person who likes and respects
the client apart from the particular technique
that is used.
Psychosynthesis and The Use of Fantasy
If the aim of therapy is to produce changes in
the experiential system, the use of fantasy can
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125
and thinks she is stupid and deserving of contempt. Alice found Little One very interesting
and liked her. When Little One was taken up
the mountain, she became Bagera, a beautiful
tiger who uses her power only when justified.
She likes Baby Alice and lets her ride on her
back.
Mickey is the most complicated subpersonality. She hates and wants to kill Baby Alice.
Mickey is a very jealous little girl. She wants to
be admired by her playmates, but no one likes
her because she takes away their things. And
she is critical of everyone. In the valley below
the mountain, she keeps saying that the flowers
at home are more beautiful than the wild flowers. All the other subpersonalities taken up the
mountain had highly positive transformations.
In contrast, Mickey became Chicken Little,
who considered her life to be a sham and, if she
were found out the sky would fall. Alice
indicated that Mickey was the ghost in her
closet, a dark part of her that she hid while
presenting an opposite picture of herself to the
world.
Alice decided to take Mickey up the mountain again, but while still in the meadow she
became a giant chicken who came running after
Alice as if she wanted to kill her. Alice realized
this was the part of her that wanted her dead.
She did not know what to do or say, so she said,
I forgive you. With that, the giant chicken
turned into a huge vampire bat that came
straight at Alice. Alice wrestled her down and
stabbed her to death.
How does one explain the dire consequence
of providing forgiveness in this fantasy? Forgiveness implies that someone has done something wrong and, as the chicken sees it, the
chicken is not at fault. Instead, Alice is at fault
because of her false personality and the things
she is hiding. It is Alice who is not only at fault;
it is Alice who does not even deserve to live.
The next day in therapy when Alice told her
therapist about this fantasy, her therapist got
upset and told her never to kill anything again.
The therapist was sympathetic to Mickey and
asked Alice to try to love her. Alice responded
by saying, How can I love someone who is
trying to kill me? Right now I hate her.
Sometime later, Alice told Mickey she had to
go. A clear and powerful image suddenly came
to mind. She saw Mickey standing at a train
station carrying a small suitcase. She was all
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INTEGRATIVE PSYCHOTHERAPY
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