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P80 C O N S O L E
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Contents
Section 1 - Introduction ........................................................................................... 5
About this Document ........................................................................................................................................................ 5
Safety Guidelines ................................................................................................................................................................ 5
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Page 2
Page 3
Page 4
Section
Section 1 - Introduction
About this Document
Warning: This service manual is for use by Precor trained service providers only. If you are not a Precor
Trained Servicer, do not attempt to service any Precor products. Call your dealer for service.
This document contains information required to perform the majority of troubleshooting and replacement
procedures required to repair and maintain this product.
This document contains general product information, software diagnostic procedures (when available),
preventative maintenance procedures, inspection and adjustment procedures, troubleshooting
procedures, replacement procedures and electrical block and wiring diagrams.
Safety Guidelines
Additional safety guidelines are included in the owners manual.
Operate the equipment on a solid, level surface. Visually check the equipment before beginning service or
maintenance operations. If it is not completely assembled or is damaged in anyway, do not attempt to
operate the equipment.
To prevent electrical shock, keep all electrical components away from water and other liquids.
Do not use accessory attachments that are not recommended by the manufacturer-such attachments
might cause injuries.
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Section 2 - Verifying
Proper Installation
Cables connecting the P80 should be routed in a very specific order and in a very specific path to avoid
damage to the cables. This section is a systematic process on how the cables should be routed through
the P80 console. Functionality issues could occur if the cables have been routed in a manner other than
described in this section. If you have a functionality problem with a P80 console, verifying that these
cables were routed correctly prior to any other troubleshooting could save you time and frustration.
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Page 8
RF Coax Cable
Ethernet Cable
Data Cable
Auto-Stop Cable
Power Cable
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b) The RF Coax cable should reach up and over the top of the armor connecting it to the flexible cable
attached to the tuner.
When connecting to the flexible cable, take care to not damage the cable. Being
flexible, it is also fragile and can become damaged if handled roughly.
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c) The RF Coax connector should be secured in place with the zip tie provided with the console. It is
important that the connection be tied to the frame in this location to prevent the cable being
pinched and possibly causing rattling noises during use. If the zip tie is missing, locate one and
secure the connection. Be sure to get the zip tie on the connector and not on the cable.
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Page 13
Page 14
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Figure 10: 1_5 Power Cable Routing (Prior to version 1.5 Hardware)
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Double check that all cables are fully and securely connected, and that cables are tied back properly.
Make sure any extra cabling is pulled down through the neck.
NOTE:
***For treadmill installations, make sure that the cables from the upright to the
mounting neck are routed along the front of the dash (using the attached flex ties),
making sure the cables are routed through the plastic guides inside the neck. ***
Figure 13: Dash Cable Routing
Tilt the control console back onto the mounting plate until the tab on the top edge of the armor slides
along the top edge of the mounting plate and the screw holes align properly.
Secure the console to the plate using the four flat head 5/8 inch long screws in the hardware kit. Use
the 5/8 inch long screws that come in the hardware kit, as they are a custom length for this location. If
you need additional screws (part number MCCN025-031) contact Precor. inch screws are too short
to provide the proper grounding required by the P80 and inch are too long and can damage wires.
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Verify that the software is at the current version, and update if necessary per procedure,
Updating Software (see "Section 6 - Updating Software" on page 45).
Connect the P80 to the facilities network per procedure, Connectivity and Registration
(see "Section 9 - Connectivity and Registration" on page 77).
Register the P80 with Preva Business Suite per procedure, Connectivity and
Registration (see "Section 9 - Connectivity and Registration" on page 77).
Perform a channel scan, per procedure, Display and Entertainment Settings (see
"Section 7 - Display and Entertainment Settings" on page 55).
Name all channels, per procedure, Display and Entertainment Settings (see "Section 7 Display and Entertainment Settings" on page 55).
Save configuration and clone to all other P80s per procedure, Cloning Settings (see
"Section 8 - Cloning Settings" on page 69).
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Section 3 - Operation
Verification
This section provides a quick method of checking the proper operation of the P80. Proper operation of the
P80 should be verified at the end of any maintenance procedure. The following procedure assumes a fully
operational console that has been properly installed and connected to video and network sources. In
addition, the console must also have been registered and a channel scan completed.
Procedure
1
Plug the power cord into the wall outlet (or turn on the treadmill with its breaker switch). Verify that
the P80 "Boots Up" to the "Welcome" screen (the boot sequence will take some time).
Press the "Quick Start" button on the touch screen and verify that the unit starts the manual workout
program.
Verify that the machine control lever(s) operate(s) the appropriate machine functions of the
equipment base.
(SPEED
on a treadmill) lever in the up direction and verify that
Press RESISTANCE
resistance level or speed has been increased.
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Press RESISTANCE
(SPEED
on a treadmill) lever in the down direction and verify that
resistance level or speed has been decreased.
Press the Preva net panel icon and verify the Preva net panel appears.
Press the "ALL" button and verify that a list of RSS feeds appears.
Press the "Go" button and verify that the RSS article loads and is displayed on the screen. Viewing
an RSS article also verifies that the P80 is capable of web access.
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buttons.
(Networked P80s only) Preva net panel displayed, and RSS feeds can load from the
internet.
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The Welcome screen will be the first screen you see when the P80 console boots up.
From the Welcome screen, press the Pause key and continue holding it down while you press in
Volume Up, Channel Down). Release the Pause key when done pressing the arrows.
Down,
Note: The keypad X configuration sequence should be not faster than 1 second
between each key stroke. Any speed faster than 1 second may result in an
unsuccessful access to the sign-in screen.
Figure 16: P80 Sign In Access
After entering the "X" pattern above, the sign-in screen will be displayed.
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Type in the technician access 5,1,7,6,5,7,6,1, and then touch OK. The Settings menu will be displayed.
Use the Settings Menu to configure settings in ways that benefit the users and the facility, or for
testing the equipment specifications. Changes made to these settings will be saved to the fitness
equipment. To select a Setting touch on an item in the Settings menu. See the following Settings
Menu Table for a description of each menu item.
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About
Equipment
Usage
Description
Navigation
Configure/View/Test
Touch About
System
Settings
Software
Downloads
Reflashing
See Procedure,
Touch
Software
Downloads
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Menu Item
Description
Available
Updates
Or
No Available
Updates
(Default)
Navigation
Configure/View/Test
Touch the radio button
next to the desired
available update.
Touch View to see the
details of the software
Touch
Available
Updates
BACK
bundle. Touch
to return to updates list.
Touch Install to load the
update into the console.
See Procedure, Updating
Software (see "Section 6
- Updating Software" on
page 45).
Current User
Touch
Touch Current
Touch
User
BACK to exit.
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About Menu
1
From the "Settings" menu, press "About". The "About" menu will be displayed as below.
The About menu provides information about hardware and software events and console build
configuration. Most of these screens are for informational purposes only and cannot be modified.
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Descriptions
Configure/View/Test
Event Log
BACK to exit
Console Serial
Number
Information Only
Lower Serial
Number
Information Only
Location
Release Bundle
Version
Etag Check
Interval:
BACK to exit
BACK to About
Information Only
Information Only
Minimum
Minimum amount of time between
Heartbeat Interval heartbeats to the Preva server.
Information Only
Maximum Heart
beat Interval
Information Only
Information Only
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Menu Item
Access Code)
Address
Descriptions
factory. This is a hardware address that
uniquely identifies each node of a
network.
Network Time
Server 1
Information Only
Network Time
Server 2
Network Time
Server 3
Information Only
Machine Type
Information Only
Touch
Configure/View/Test
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From the "Settings" menu, press "Equipment Usage". The "Equipment Usage" menu will be displayed
as below.
The Equipment Usage settings provide information on Cumulative Equipment usage. See the following
P80 Equipment Usage Menu Table.
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Detail or Test
Cumulative Workout
Seconds
Information Only
Cumulative Workout
Distance
Information Only
Information Only
Total Belt Strides -AMT12 Reports the cumulative total strides for
Only
the Machine.
Information Only
Information Only
Touch
Information Only
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From the "Settings" menu, press "System Settings". The "System Settings" menu will be displayed
as below.
Use the System Settings to test your equipment and set parameters that benefit your users and your
facility. See the following P80 System Settings Menu Table.
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Description
Navigation
Systems Test
Connectivity
Touch
Connectivity
Touch Display
TV Settings
Touch TV
Settings
Register Equipment
Manage Settings
Display
Touch
Configure/View/Test
See
Procedure,Connectivity
and Registration (see
"Section 9 - Connectivity
and Registration" on page
77)
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Page 36
From the "Settings" menu, press "System Settings", and then press "System Tests". The "System
Tests" menu will be displayed as below.
The systems tests allow you to check specific functions of the equipment.
To select a Systems Test touch on an item in the Systems Test menu. See the following P80 Systems
Test Menu Table.
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Equipment
Description
1
The Auto stop test will start the belt at 1 mph; count will be
reset to 0, and then count up with each step.
The belt will start a 0.5 mph, using the machine control
paddle to increase by 0.1 mph increments. The console will
display motor current as the belt speed increases or
decreases.
TRM Only
TRM Only
Incline Test
TRM,
Open Stride
AMT
AMT Stride
Position Test
AMT Only
BACK to exit to
BACK to exit to
BACK to exit to
BACK to exit to
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Test
Equipment
Brake Test
Description
1
AMT, RBK,
UBK, EFX
Battery Test
AMT, RBK,
UBK, EFX
SPM
AMT, EFX
RPM Test
RBK, UBK
Cross Ramp
EFX Only
BACK to Systems
BACK to Systems
BACK to exit to
BACK to exit to
BACK to Systems
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Test
Equipment
USB Test
Description
1
The USB Test will show the number of USB ports currently
active, there should be six. Insert a USB Flash drive into the
USB port and then Touch CLOSE, and then Touch USB Test
again. The number of active USB ports should be increased
by one.
All
Touchscreen
Test
All
Touchscreen
Calibration
All
Backlight Test
All
RGB Test
All
Speaker Test
All
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Test
Equipment
Numeric
Backlight Test
Numeric Display
Test
This tests the back lights of the lower display just above
the paddle controls. The back lights of the display will
illuminate in sequence in the Backlight Test and then
automatically exit to the Systems Test screen.
This will test the numeric LCD display just above the
machine control levers. All the numeric characters will be
displayed in sequence and then automatically exit to the
Systems Test.
Touch
All
All
Heart Rate
All
Description
Touch
Touch
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To select a Workout Limit setting, touch on an item in the Workout Limits menu. See the following
P80 Workout Limits Menu Table.
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Maximum
Pause Time
Settings Options
Factory
Default
Configure/View/Test
Touch Maximum Workout Duration.
1 The on-screen keypad will appear,
2
5 seconds
15 seconds
1 second
30 seconds
60 seconds
30 seconds
120 seconds
300 seconds
Summary Time
Out
No Time Out
30 seconds
60 seconds
60 seconds
120 seconds
Resistance
Range (RBK,
UBK only)
Low
Medium
High
High
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Settings
Settings Options
Factory
Default
Speed Limit
(TRM only)
1-16 mph
Incline Limit
(TRM only)
ON
OFF
Cross Ramp
Auto Level
(EFX only)
Touch
Touch the
to move auto level to
the desired setting.
16 mph
Configure/View/Test
ON
10
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Section 6 - Updating
Software
The P80 console is driven by software with innovative features that enhances the users experience during
a workout. Periodically the software will need to be updated with improvements to the functionality and
features. This procedure explains how to update the software using a USB Flash drive that has at least 1GB
of empty space.
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Open Windows Explorer on a desk top or laptop computer. Note Windows Explorer is a file manager
application that is included with releases of the Microsoft Windows operating system from Windows
95 onwards.
Type in ftp://ftp2.precor.com in the address field of the Windows Explorer exactly as it is written, a
WWW or http prefix is not needed. Press Enter.
At the log in screen type in the user name: atlascust and the password: Luvnl1fe
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A successful logon will open the Precor FTP site. Open the file folder labeled P80 Software (a) and
then open the file folder labeled, P80 Current without videos (b).
The P80 Current without videos folder will contain the P80 software (c).
Copy the Precor folder containing the P80 software by dragging it from the P80 Current without
videos folder to your computers desktop.
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Note: Copying and pasting the file folder directly to the USB Flash Drive may take a
considerable amount of time or possibly time out. It is recommended to copy the file
to your desktop first.
7
Using the mouse, right click on the Precor folder containing the P80 software and select Copy.
Insert a flash drive device into your computers USB port, when the removable disk drive appears in
the list under Computer, select it.
Right click the mouse on the removable disk and select Paste. The Precor folder containing the P80
software will then be copied onto the flash drive device. The P80 software on the flash drive is now
ready to download onto the P80 consoles.
10 Right click the mouse on the removable disk and select "eject" prior to removing the flash drive from
the USB port. The computer will respond with a message that it is safe to remove hardware, and then
you can remove the flash drive from the USB port.
Note: Do not change the file name, and do not copy any internal folder separately.
This folder is set up exactly as needed to correctly be recognized and downloaded by
the P80 consoles.
Figure 29: Software Download_Flash Drive
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Procedure
1
From the Welcome screen., press the Pause key and continue holding it down while you press in
Volume Up, Channel Down). Release the Pause key when done pressing the arrows.
Down,
Note: The keypad X configuration sequence should be not faster than 1 second
between each key stroke. Any speed faster than 1 second may result in an
unsuccessful access to the sign-in screen.
Figure 30: P80 Sign In Access
The sign-in screen will be displayed. Type in the technician access code (5,1,7,6,5,7,6,1) and press
enter.
Press "Reflashing" to view and reflash the CPA, MFE, and GUI to image "A".
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NOTE: All 3 (CPA, MFE, and GUI) must be rebooted to image "A", even if it is
already on image "A". In addition these images must be rebooted in the specific
order (First the CPA, then the MFE, and then the GUI).
a) From the "Reflashing" menu, press "CPA Reflashing
b) Press "Reboot to Slot A".
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d) Press
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h) Press
k) Press "Restart GUI" and wait for the reboot to complete. The P80 will reboot to the
"Welcome"Screen.
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Re-enter diagnostics mode as described in step 1. Insert the USB Flash Drive into the USB Drive Port of
the P80 console.
The P80 software will automatically access the USB Flash Drive files and look for a valid software
update. While the USB Flash Drive is being validated, No Available Updates. Once an update file has
been identified and validated, Available Updates will be displayed. Touch the spot on the P80 console
screen where "Available Updates" is displayed to select.
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A software package or list of software packages will be displayed on the P80 console screen. Touch
the spot on the P80 console screen displaying the software package required.
Note: PRECOR customer service will specify which software package is required
when the service is requested to update P80 Console software. If you are unsure of
which software package should be installed, contact PRECOR customer service.
7
Touch Install and the P80 console will start the software installation process (this will take some
time). Once the P80 finishes copying the files, a message on the screen will instruct you that it is safe
to remove the USB Flash Drive device from the P80 USB port. The software installation process can
take up to 45 minutes and the console will automatically reboot when it has finished.
Remove the USB Flash Drive from the P80 USB port only when the screen indicates that it is safe to
do so or at the "Welcome" screen.
When the P80 has completed rebooting the Welcome screen will be displayed. The installation of the
software update is now complete.
10 Verify the correct version of software has been installed. This can be found by touching the world icon
in the upper left corner of the screen, the software version will be shown in the upper right hand
corner, or by accessing the main menu using the instructions provided in steps 1 and 2, then selecting
About. The software version will be displayed under Installed Bundle Version and should match the
package selected in step 5.
11 It is recommended that the software be flashed twice to ensure best performance.
12 Repeat steps 4 through 10 to update the software on additional consoles.
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To select a Display Setting, touch on an item in the Display menu, see the following Display Settings
Menu Table.
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Settings
Options
Factory
Default
Configure/View/Test
German
Touch Language
English
Spanish
French
Italian
English
Dutch
Russian
Japanese
Measurement
Units
US Standard or
Metric
Standby Mode
Delay
US Standard
5 Minutes
15 Minutes
30 Minutes
15 minutes
60 Minutes
Time Zone
Note: This setting
will be displayed GMT- 12 through GMT 0010
only on software GMT + 12
version 3.0 or
earlier.
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Settings
Settings
Options
Factory
Default
Internet
Browser Access
ON/OFF
OFF
Preva Net
Panel
ON/OFF
Touch
ON
Configure/View/Test
1
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P80 TV Settings
The TV settings allow you to Scan Channels and configure the TV Source, Region, Default Channel, and
Channel Names.
1 From the "Settings" menu, press "System Settings", and then press "TV Settings". The "TV Settings"
menu will be displayed as below.
To select a TV Settings setting, touch on an item in the TV Settings menu, see the following TV
Settings Menu Table.
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Settings
Settings
Options
Channel Guide
Scan Channels
Region
Select the
United States
appropriate
region for your
location.
Volume Correction
Default Channel
Skip Unnamed
Channels
5db to -5db
Factory
Default
0db
Set a default
channel for the
equipment.
This is the
channel that
will display
when the TV is
turned on.
ON/OFF
ON
Configure/View/Test
1
Touch Region.
Adjusted the
arrows to the
desired db volume correction.
Closed Captioning
ON/OFF
ON
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Settings
Settings
Options
Factory
Default
Configure/View/Test
saving the selection.
Extensive Scan
ON/OFF
OFF
Export/Import
Channel Names
(software prior to 3.2)
Export/Import
Channel Names
(software 3.2 or later)
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Channel Guide
The following procedure discusses how to set up the channel guide and how to configure audio and video
playback.
Note: The correct region must be set before you scan for available channels. To confirm the settings, touch
Region. A list of regions will be displayed. Confirm that the radio button next to the appropriate region for
your area is selected. If the highlighted region is incorrect, touch on the radio button next to appropriate
region. Touch OK and then touch BACK to go to the TV Settings menu.
The console will scan for available channels and when the scan is finished all available channels will be
displayed on the screen (this will take some time).
To name a channel:
There are 3 methods for naming the channels:
Direct entry from the P80.
Computer method for P80 consoles running software prior to version 3.2.
Computer method for P80 consoles running software version 3.2 or later.
Touch OK.
Touch the next channel from the channel guide list and repeat steps 1 through 4 until all channels are
named.
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Computer method for P80 consoles running software prior to version 3.2
1
Navigate to the "TV settings" menu, as described at the beginning of this "Entertainment Settings"
Section.
Insert a USB thumb drive into the external USB port located on the top left hand corner of the P80
front panel, just above the screen. Touch "Import/Export Channel Names from the "TV Settings"
menu.
Touch "Export" from the P80 screen, and wait for the message indicating that the export is complete.
Touch
BACK several times to exit to the "Welcome" screen, and remove the USB thumb drive
from the P80 USB port.
the USB thumb drive into a USB port on any Windows based PC, and choose to view the file contents
of the thumb drive.
Open the "Precor" folder, and locate the file called "channel-list.ini". Right click on the channel list file
and select "OPEN WITH" and choose "WordPad" (do not open the file in "Word" or "notepad").
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You should see 2 columns of channel information. The first column should be the channel numbers,
and the second column should be channel names, but un-named channels will be displayed as the
channel number. Highlight the channel number in the channel name column and enter the channel
name. Repeat this step for all un-named channels.
In the "MY COMPUTER" window, locate the removable drive that represents the USB thumb drive,
right click on it and select "Eject". When the computer displays "safe to remove hardware" remove the
USB thumb drive.
10 Insert the USB thumb drive into the P80 USB port, navigate back to the "TV Settings" menu, and select
"Import/Export Channel Names.
11 Touch "Import" from the P80 screen, and wait for the message indicating that the import is complete.
12 The channels will now be named.
Computer method for P80 consoles running software version 3.2 or later
1
Navigate to the "TV settings" menu, as described at the beginning of this "Entertainment Settings"
Section.
Insert a USB thumb drive into the external USB port located on the top left hand corner of the P80
front panel, just above the screen. Touch "Import/Export Channel Names from the "TV Settings"
menu.
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Touch "Export" from the P80 screen, and wait for the message indicating that the export is complete.
Touch
BACK several times to exit to the "Welcome" screen, and remove the USB thumb drive
from the P80 USB port.
Install "Precor Channel Editor 1.0" on your computer if you have not already done so.
Insert the USB thumb drive into a USB port on any Windows based PC.
Click on the "Open" button at the top of the program screen, and from the "Precor" folder select the
file called channel-guide.json. The channel list will appear in the channel editor window as shown
below.
The channel names will be in the "Name" column (un-named channels will show as the channel
number). Click on the "Name" column at the end of the name (channel number) that you want to
change. The editor does not allow you to highlight the name, so you will have to use backspace to
delete the current name (which will be a number on un-named channels) and type in the new name.
Repeat this step for all unnamed channels.
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10 Once all the un-named channels have been named, Click the "Save" button at the top of the program
window, and click on the "Exit" button to close the Precor Channel Editor program.
11 In the "MY COMPUTER" window, locate the removable drive that represents the USB thumb drive,
right click on it and select "Eject". When the computer says "safe to remove hardware" remove the
USB thumb drive.
12 Insert the USB thumb drive into the P80 USB port, navigate back to the "TV Settings" menu, and select
"Import/Export Channel Names.
13 Touch "Import" from the P80 screen, and wait for the message indicating that the import is complete.
On the Channel Guide screen, touch the listing for the channel you want to delete.
When asked, Are you sure? Verify that you want to proceed, and then touch YES.
Touch
BACK to Settings.
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Page 67
Section 8 - Cloning
Settings
P80 Manage Settings (Cloning)
The only P80 console settings that can be imported and exported through a USB Flash Drive device
are:
Settings
Measurement of Units
Standby Mode Delay
Time Zone
Closed Captioning
Language
Workout Limits
TV Settings
Channel Guide
Region
Default Channel
Skip Unnamed Channels
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Menu
Network Settings
Settings
Primary DNS Manual only
Secondary DNS Manual only
Gateway Manual only
Netmask Manual only
Connectivity
Network Type
Preva Server Address
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Note: Settings from one P80 console will need to be configured manually and
imported to a flash drive device before cloning and exporting to additional P80
consoles.
1
From the Welcome screen., press the Pause key and continue holding it down while you press in
Volume Up, Channel Down). Release the Pause key when done pressing the arrows.
Down,
The sign-in screen will be displayed. Type in the technician access code (5,1,7,6,5,7,6,1) and press
enter. The Settings menu will be displayed. See Settings Table.
Use the System mode to configure settings in ways that benefit the users and the facility. Changes
made to these settings save to the fitness equipment. To select a Setting touch on an item in the
Settings menu.
The Settings screen will be displayed. Select Systems Settings from the Settings menu.
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The Manage Settings screen will display two gray inactive USB Flash Drive Icons.
Insert the USB Flash Drive into the USB Drive Port of the P80 console.
When the gray inactive Save to USB Flash Drive Icon becomes active and lights up, select Export to
USB.
Note: Depending on the type of Flash Drive device used, it may take up to a minute
for the USB Flash Drive Icons to become active (light up) after the USB Flash Drive
device has been inserted into the P80 console.
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You will see a process bar and then Settings exported successfully to the USB drive displayed.
10 When the export operation is complete, Touch OK to return the Settings menus.
11 The settings export is now complete and you can exit the service mode by touching the back arrow
until you get to the Welcome screen. Remove the USB Flash Drive only after the P80 is at the
Welcome screen.
12 Move the USB Flash Drive device with the saved settings to a P80 console that you would like to
import the saved settings to.
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13 Access the Manage Settings screen by following the described steps 1 through 6.
14 Insert the USB Flash Drive into the USB Drive Port of the P80 console.
15 Wait for the USB Flash Drive Icons to become active (light up) and then select Import from USB.
16 You will see a process bar and then Settings imported successfully displayed.
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Page 75
Section 9 - Connectivity
and Registration
P80 Connectivity
Precor strongly recommends that only a qualified/trained service provider set up and register the P80.
These setting provide the following information:
Network Type
Configuration
Status
IP Address
Preva Server
From the "Settings" menu, press "System Settings", and then press "Connectivity". The
"Connectivity" menu will be displayed as below.
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Factory
Default
Detail
Network Type
Wired
Configuration
Automatic
Status
IP Address
Location-specific
Preva Server
na.preva.com
Page 78
Before you attempt to connect to the Precor Preva Server, check the status field and ensure that
"Connected" is displayed on the "Status" line. If the Status field shows Not Connected, you will need
to diagnose your networking issue. Continue with Step 2. If the Status Field shows Connected go to
step 3.
Either the Ethernet cable is not connected or there is a problem with the network connection. Check
the connection and then check the Status field again. If the Status field shows Connected continue with
step 3. If the Status field still shows Not Connected contact your IT expert.
Check the IP Address field for a valid IP Address. If the IP Address is present continue with step 12. If
the IP Address is "all zeros" continue with step 4.
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If the Status shows Connected and the IP Address is "all zeros", it will be necessary to either have the
P80 software assist in acquiring the IP Address (Recommended) or enter the IP address manually.
Touch Configuration from the Connectivity menu.
Touch on the radio button next to Automatic, and then touch SETTINGS.
The P80 will attempt to connect to the network, and when successful will acquire the networking
information necessary for registration. If the console was already connected, it will skip straight to the
Network Settings screen and display the current network information. Once a good IP Address has
been acquired, the P80 can now be registered. Continue with step 12.
Note: Automatic configuration will make up the vast majority of all installations. If
the installation requires a manual configuration, you will be notified as such within
the installation paperwork. If a manual configuration is indicated, precede with
steps 7 - 11 only with assistance from the facilities IT personnel.
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Touch one of the network settings items from the Connectivity menu.
10 Enter the data acquired from the network administrator using the on-screen key pad, and then select
OK (IP Address, Netmask, Gateway, DNS Primary, DNS Secondary).
11 Repeat steps 9 and 10 for the remaining network settings.
12 Once a good IP Address is displayed, touch Preva Server (from the "Connectivity" menu) to enter the
web address.
13 Enter na.preva.com by using the on-screen key pad.
14 Touch OK.
Page 81
15 A screen will appear stating that the equipment is ready to be set up, touch USER NAME AND
PASSWORD.
16 The user name and password will have been provided by Precor prior to installation. Enter the user
name using the on-screen keypad, then touch NEXT.
17 Enter the password using the on-screen keypad, then touch NEXT.
18 The next screen will list information that you need to know before continuing with the registration
process.
BACK until the screen with incorrect information is displayed. Make the corrections and
touch
then touch NEXT unit you are back at the Registration Summary Screen.
23 Touch Register to submit the data.
24 If the registration was successful a screen with current software version will be displayed. Touch
FINISH to the Systems Settings menu, if a newer software version is available, the console will
automatically start the download.
25 Touch
BACK to Exit.
Page 82
Troubleshooting
Procedures
In This Section
Verifying the Hardware Version....................................................................................................................... 83
Boot Error resulting in Yellow Triangle Being Displayed ........................................................................... 85
Boot Error resulting in Red Triangle Being Displayed ................................................................................. 86
Preva Net Panel Icon Not Displayed ............................................................................................................... 87
Preva Net Panel Displayed but Web Pages and/or RSS Feeds Do Not Load ....................................... 88
Sign-in Button Does Not Appear On the Welcome Screen ...................................................................... 89
Black Screen - Full Console ................................................................................................................................ 90
Poor Quality Video - Single Unit Only ............................................................................................................ 91
Poor Quality Video All Units .......................................................................................................................... 92
Poor Quality Video One Channel(s) or Limited Channels ..................................................................... 93
Green Screen ......................................................................................................................................................... 94
Stuttering Channels ............................................................................................................................................. 95
Touch Screen Slow Response ........................................................................................................................... 96
Touch Screen Responds Incorrectly to Touch or is Unresponsive .......................................................... 97
Poor Quality Video - One Channel or Limited Channels ........................................................................... 98
Poor Audio Quality All Channels, Multiple Units ..................................................................................... 99
Machine Controls Unresponsive ...................................................................................................................... 100
Message Out of Service Displayed .................................................................................................................. 101
Message Please Reset the Treadmill Displayed .......................................................................................... 102
Unit reboots of its own volition......................................................................................................................... 103
Treadmill - Resets to Welcome Screen at Beginning of the 321 Countdown.......................... 104
USB Flash Drive Not Recognized...................................................................................................................... 105
Page 83
Page 84
Possible Causes
1
Possible Remedies
1
Recovery from this error may be possible. Please call Precor Customer Support for assistance.
Page 85
Possible Causes
1
Possible Remedies
1
Recovery from this error is not possible. Replace the P80 console.
Page 86
Possible Causes
1
Possible Remedies
1
Go to "System Settings", Press "Display", and toggle the Preva Net Panel setting to "ON"
Check for bad and/or missing Ethernet cables or connectors. Disconnect the Ethernet cable feeding
the unit, and plug it into the Ethernet port of a laptop or netbook computer. Verify that the computers
Ethernet LEDs flicker, and that the computer can access a web page using the web browser.
Go to "System Settings", press "Connection" and verify the correct configuration (Automatic or
Manual), change if necessary and press "OK".
Page 87
Preva Net Panel Displayed but Web Pages and/or RSS Feeds Do
Not Load
Description
Preva functions such as the user login button, Preva Net Panel Icon and Preva Net Panel are displayed,
but either the word "WEB" is not displayed on the Preva Net Panel list and/or the RSS feed and web
pages do not load.
Possible Causes
1
Possible Remedies
1
Check for bad and/or missing Ethernet cables or connectors. Disconnect the Ethernet cable feeding
the unit, and plug it into the Ethernet port of a laptop or netbook computer. Verify that the computers
Ethernet LEDs flicker, and that the computer can access a web page using the web browser.
Page 88
Possible Causes
1
Possible Remedies
1
Page 89
Possible Causes
1
Possible Remedies
1
If the console is attempting to boot to a corrupted software image, when a reboot is performed, the
CPA version number will scroll across the display of the machine controls, but the screen will remain
black and will never reach the Precor splash screen. Perform a 4 Power Cycle (See Boot Screen
Procedure below) to force the machine to revert to the backup image. When the unit boots
successfully, reflash the unit with the correct software to ensure that the old, corrupted image has a
usable image installed.
If the touch screen has failed, the entire console will need to be replaced.
Turn the power off, wait 5-10 seconds, then back on. On treadmills, turn the on/off switch to the off
position then back to the on position. On self powered units, disconnect the power source connected
to the P80 console and then reconnect the power source.
Wait 5-15 seconds. Watch for the screen to flash. It is critical that the timing be no less than 5 seconds
and no greater than 45 seconds for the procedure to be successful.
On the last or 4th cycle leave the power connected or the power switch turned to the On position
allowing the P80 console to boot up completely.
If the P80 console boot up to the Welcome screen was successful, go to step 6. If the P80 console still
will not boot to the Welcome screen try the power cycle again up to two times more as needed.
Contact PRECOR customer support.
Reprogram the P80 console with the most current software package available. P80 Updating
Software, for instructions on how to reprogram the P80 console. Be sure to double flash.
Page 90
Possible Causes
1
Possible Remedies
1
Inspect jumper cable connecting fitness equipment to the video drop. If it is visibly damaged or
disconnected, replace or reconnect. If it passes visual inspection, swap with a known good jumper
cable. If a TV channel now appears, the cable is the cause. Replace the jumper cable. If the channel
does not appear, perform the same check on the F connectors.
Inspect the cable that runs from the patch panel at the bottom of the machine to the console. If this is
disconnected or damaged, reconnect or replace. If the cable passes visual inspection, use a known
good cable to bypass this cable. If the TV channel appears, replace the coax cable running through the
machine.
Connect the machine to a known good A/V drop. If the TV channel now appears on the console,
verify the drop is good. If not, have the customer contact their A/V service technician to repair the
drop.
As above, verify condition and connections of coax cables as well as verify quality of signal to that
drop. Verify signal strength with signal meter.
Enter the Settings Menu. Select System Settings, then TV Settings. Verify that unit is set for United
States.
Page 91
Possible Causes
1
Possible Remedies
1
Verify condition and connections of video distribution network. Begin as close to head end as possible
and check for visible damage to coaxial cables or connectors. Verify all connections are tight.
Check signal quality and strength as close to head end as possible. If poor from the head end have
customer contact their A/V service company to ensure signal from head end is within acceptable
parameters.
Troubleshoot as above. Signal provider (e.g. Cable Company, Satellite Company, etc.) will need to
address this issue.
Enter the Settings Menu. Select System Settings, then TV Settings. Verify that unit is set for United
States.. See Procedure TV Settings.
Page 92
Possible Causes
1
Possible Remedies
1
As above, verify condition and connections of coax cables as well as verify quality of signal to that
drop. Verify signal strength using a signal meter.
Rescan channels on that unit. This is less likely to be the problem if the channel is coming in poorly
since if the console is looking at the wrong channel number entirely, this should manifest as a black TV
screen rather than poor video quality.
Page 93
Green Screen
Description
Entire touch screen is displaying a green color. No response to any inputs, machine is completely
unusable.
Possible Causes
1
Operation System, kernel crash. Operating System is completely hung up, no error logging is able to
occur.
Possible Remedies
1
Page 94
Stuttering Channels
Description
TV channels stutters and skips regularly every second or so. Video and audio skip together. If the
skipping channel is left on, the TV may go black for a short time and the mediaapp will be reset by the
system.
Possible Causes
1
Possible Remedies
1
Change the channel to a different channel. The skipping will now be gone and the user can change
back to the original channel.
Page 95
Possible Causes
1
Possible Remedies
1
Reboot the console. This will clear the memory and restore the unit to normal operation.
Page 96
Possible Causes
1
The touch screen was improperly calibrated or has fallen out of calibration.
Possible Remedies
1
Recalibrate the P80 screen. See the screen calibration procedure below.
If the touch screen has failed entirely, console will need to be replaced. This is not a replaceable part.
The Welcome screen will be the first screen you see when the P80 console boots up.
From the Welcome screen, press the Pause key and continue holding it down while you press in
Volume Down, Volume Up). Release the Pause key when done pressing the arrows.
Down,
3
Page 97
Possible Causes
1
Possible Remedies
1
Inspect jumper cable connecting fitness equipment to the video drop. If it is visibly damaged or
disconnected, replace or reconnect. If it passes visual inspection, swap with a known good jumper
cable. If the TV channel now appears, the cable is the cause. Replace the jumper cable. If the channel
does not appear, perform the same check on the F connectors.
Inspect the cable that runs from the patch panel at the bottom of the machine to the console. If this is
disconnected or damaged, reconnect or replace. If the cable passes visual inspection, use a known
good cable to bypass this cable. If the TV channel appears, replace the coax cable running through the
machine.
Connect the machine to a known good A/V drop. If the TV channel now appears on the console,
verify the drop is good. If not, have the customer contact their A/V service technician to repair the
drop.
As above, verify condition and connections of coax cables as well as verify quality of signal to that
drop. Verify signal strength using a signal meter.
Rescan channels on that unit. This is less likely to be the problem if the channel is coming in poorly
since if the console is looking at the wrong channel number entirely, this should manifest as a black TV
screen rather than poor video quality.
Page 98
Possible Causes
1
Possible Remedies
1
Inspect jumper cable connecting fitness equipment to the video drop. If it is visibly damaged or
disconnected, replace or reconnect. If it passes visual inspection, swap with a known good jumper
cable. If the TV channel now appears, the cable is the cause. Replace the jumper cable. If the channel
does not appear, perform the same check on the F connectors.
Inspect the cable that runs from the patch panel at the bottom of the machine to the console. If this is
disconnected or damaged, reconnect or replace. If the cable passes visual inspection, use a known
good cable to bypass this cable. If the TV channel appears, replace the coax cable running through the
machine.
Connect the machine to a known good A/V drop. If the TV channel now appears on the console,
verify the drop is good. If not, have the customer contact their A/V service technician to repair the
drop.
As above, verify condition and connections of coax cables as well as verify quality of signal to that
drop. Verify signal strength using a signal meter.
Rescan channels on that unit. This is less likely to be the problem if the channel is coming in poorly
since if the console is looking at the wrong channel number entirely, this should manifest as a black TV
screen rather than poor video quality.
Page 99
Possible Causes
1
Cable from machine controls to upper board is damaged or not inserted properly.
Possible Remedies
1
Check yellow/black cable in console for damage. Ensure the cable is inserted fully onto the pins. If
not inserted properly, insert. If cable is damaged, console must be replaced; this is not a replaceable
part.
If machine controls have failed, the entire console will need to be replaced. This is not a replaceable
part.
Page 100
Possible Causes
1
Software has encountered an error causing the console to enter Out of Service mode
The Auto Stop sensor on a treadmill is missing, improperly installed, or malfunctioning (Treadmill
Only).
Possible Remedies
1
Reboot the console. Most issues causing Out of Service errors will be cleared from a reboot.
Treadmill Only. Inspect the Auto Stop sensor and ensure it is installed properly. Inspect Auto Stop
cable to ensure it is inserted properly and undamaged. Repair or replace if needed. OOS error will
clear as soon as the sensor is detected. Do not disable the Auto Stop sensor in the software. For more
trouble shooting information on the Auto Stop feature see Troubleshooting- TRM_ Trouble Shooting
the Auto Stop Feature.
Page 101
Possible Causes
1
The Stop Switch lanyard has been pulled and the reset latch has been disengaged. The yellow button
will be raised on the dash.
The stop switch reset latch has been engaged, but not fully so.
The cable connecting the stop switch to the console is disconnected, loose, or damaged.
Possible Remedies
1
Press down firmly the yellow button on the dash. The tread will reset itself shortly.
Pull the lanyard to disengage the reset latch. Press down firmly on the yellow button on the dash to
reset the treadmill.
Inspect the connections leading from the stop switch to the console. Ensure that the cables are secure
and undamaged.
Page 102
Possible Causes
1
Faulty console
Possible Remedies
1
Inspect power cord from wall plate to power supply (if non-Treadmill) or patch panel (if Treadmill).
Verify all connections are tight and that there is no damage. Swap with known good cable, if
appropriate. Inspect connections from power supply to patch panel (if non-Treadmill). Reconnect or
replace all cables as needed.
Open the machine and inspect the power cord running from patch panel to console (if non-Treadmill)
or from patch panel to power supply (if Treadmill). Swap with known good to test, if needed. On
Treads, also check from power supply to console. Again, swap with known good to test.
Inspect power supply for damage. Swap with known good power supply to test. Replace, if needed.
Ensure that facility has configured their power correctly. About 8 non treadmill units can be
connected through one dedicated circuit. Each treadmill must be on a dedicated, branch circuit.
Neutrals and Hot Leads must not be shared among treadmills. If the power supplied to the machines
is not up to specification, the customer will need to contact an electrician to make the needed repairs.
If the power, power supply, and power cabling are all good and securely connected, the console will
need to be replaced.
Page 103
Possible Remedies
1
Verify that the cable connectors are seated properly and ohm out the cable for continuity. If an open is
detected in the cable, replace stop switch cable.
Page 104
Possible Causes
1
Possible Remedies
1
The External USB port cable is behind the armor and will require replacement of the entire P80.
Page 105
Page 106
Section 11 - Replacement
Procedures
The following components can be replaced in the field.
The RFID Board is held in place by plastic clips, and connected using a single cable.
The WiFi Module (not currently supported by the software) is held in with double stick mounting tape,
and is connected via a USB cable.
The iPod Cable is the cable that the users will handle when plugging in their iPhone or iPod, and therefore
will need occasional replacement. It plugs into another cable that leads from behind the armor.
The External USB port is mounted on a board that clips into the front port opening. It connects via a USB
cable.
Page 107
The DC Power Splitter is used only in earlier hardware revisions of P80 consoles. It splits the power
between the TV Tuner and the rest of the console.
The TV Tuner USB Cable connects the TV tuner to the top USB port. It is routed behind the mounting
plate portion of the armor to avoid getting pinched by the mounting plate.
The Heart Rate Board snaps into clips in the console, and connects with 2 cables. There is a 3 pin cable
connector at the bottom of the board that leads behind the armor, and there is a 4 pin cable connector at
the top of the board that leads to the heart rate grips.
The Headphone Board connects via a signal cable and a ground wire that snaps onto a ground lug. The
board then snaps into a plastic housing that then snaps onto the bottom of the console.
Page 108
Remove the rear vent cover. Do not use a sharp tool, such as a flat bladed screwdriver, to pry up the
cover, as you can damage the covers and possibly components inside the console. When the cover
starts to come loose, gently unsnap it from the P80 and set it aside where it will not be scratched.
Remove the four flat head 5/8 inch long screws that secure the console to the plate.
Tilt the console forward (away from yourself) on the mounting hook.
Page 109
Disconnecting Cables
1
Locate the coax connector and cut the wire tie that secures the coax connector to the console armor.
Disconnect the coax cable connector from the consoles flexible coax cable connector.
Disconnect the Ethernet cable, Data cable, the Power cable, HR cable, Auto Stop cable (Treadmill
only), and Stop Switch cable (Treadmill only).
Page 110
Page 111
Console Installation
1
In the back of the P80 console there is a large black steel support called the Armor. At the bottom of
Armor there is a notch about inches in depth and about 1 inches across. Set the console notch
over the over the mounting hook.
Note: Before releasing the console insure the notch is securely seated over the
mounting hook.
Figure 72: Console on Mounting Hook
Page 112
Cable Connections
1
Route the RF coax cable down below the tuner and out the right bottom side of the armor. This is
easier if you straighten the cable and gently push it in the direction as shown in diagram below. Feed
about 10 inches of cable out though the plastic using your finger as a guide.
Bring the coax cable up over the top of the armor and connect it to the flexible cable attached to the
tuner.
Note: It is important that the connection be tied to the frame in this location to
prevent the cable from being pinched, and the possibility of rattling noises during
use. Be sure to secure the zip tie on the connector and not on the cable.
Route the black, round Ethernet cable through the opening in the upper right side of the armor, behind
the tuner and connect the Ethernet cable to the upper RJ45 type connector.
Route the grey, flat Data cable through the opening in the upper right side of the armor, behind the
tuner and connect the Data cable to the lower RJ45 type connector.
Page 113
Route the Power cable through the upper left corner of the weldment and connect it to the P80 power
connector.
Note: Leave the connector on the side of the P80 as shown in below, as it might be
necessary to access it for troubleshooting.
Route the Heart Rate cable through the upper left corner of the weldment and connect it to the HR
PCA. Route any excess Heart Rate cable into the rectangular center section of the dash assembly.
Page 114
If applicable,route the Auto Stop cable through the upper left corner of the weldment and connect it to
the Auto Stop connector.
If applicable, route the Stop Switch cable (Treadmill only) through the bottom right corner of the
weldment and connect it to the Stop Switch connector.
Page 115
Make sure that all cables are fully and securely connected, and that cables are tied back properly.
Make sure any extra cabling is pulled down through the neck and along the front of the dash, making
sure the cables are routed through the plastic guides inside the neck.
Tilt the control console backward (toward yourself) until the tab on the top edge of the armor slides
along the top edge of the console mount and the screw holes align properly.
Secure the console to the plate using the four flat head 5/8 inch long screws.
Note: You must use 5/8 inch long screws. If the screws are too short the console will
not be properly grounded. If the screws are too long it is possible to damage the
internal wiring
4
5
Remove the rear vent cover. Do not use a sharp tool, such as a flat bladed screwdriver, to pry up the
cover, as you can damage the covers and possibly components inside the console. When the cover
starts to come loose, gently unsnap it from the P80 and set it aside where it will not be scratched.
Page 116
The PCAs in the console are static sensitive. They can be damaged if proper static prevention
equipment is not used. Attach an anti-static wrist strap to your arm, and then connect the ground lead
of the wrist strap to frame ground.
The HR PCA snaps into its mounting. Press the release tab sideways and remove the HR PCA from its
mounting.
Connect the HHHR Grip cable assembly to the upper connector on the HR PCA and the HR PCA
Power cable to the lower connector on the replacement HR PCA.
Orient the replacement HR PCA so that the side with the protective foam pad is facing out and snap
the HR PCA into its mounting.
Check operation per procedure, Section 3 - Operation Verification (on page 21) .
Page 117
Cable
Connector Type
Circuit
Connector
TV in
F-type coaxial
Ethernet (LAN)
Page 119
Cable
Connector Type
Circuit
Connector
Power
CSAFE
Page 120
Page 121
Section 13 - Replaceable
Parts Identification
Figure 81: P80 Top Access Components
Page 123
Part Number
Description
PPP000000300302104
PLASTIC,REAR,DISPLAY -P80
601
PPP000000300306103
602
PPP000000300303101
PLASTIC,ACCESS PANEL,UPPER,DISPLAY
603
PPP000000300305103
PLASTIC,BEZEL,LOWER VENT,DISPLAY -
604
PPP000000300204105
605
PPP000000300313101
606
PPP000000300181406
PCA, ATLAS_RFID_MODULE_2_TURN
607
PPP000000040003403
PCA,REPLACEABLE,USB BOARD,P80
608
PPP000000301528007
612
PPP000000012478014
613
PPP000000040010008
ASSY,CBL,1C,20AWG,#8 RING/.110X032
618
PPP000000300812101
619
PPP000000012865003
622
PPP000000040097006
ASSY,CABLE,COAX,MIL-F-17 M17/94-RG1
651
PPP000000302400341
998
Bubble Number
Page 124