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INTRODUCTION

Shell is a company that operates many different businesses in locations


around the world. People depend on us for mobility, products and
services. All of our companies are judged on how we act. And our
actions are governed by the values and principles that we share. The core
values for every Shell company around the world are honesty, integrity
and respect for people.

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Our corporate history

What began nearly 200 years ago as a small shop in London selling
antiques, and later sea shells, is today one of the worlds major energy
companies.

Beginnings

Marcus Samuel, founder of the Shell Transport and Trading


Company
Almost 200 years ago, a London antique dealer began importing
sea shells from the Far East to supply a fashion for exotic dcor.
Marcus Samuels enterprise laid the foundations for a thriving
import-export business later run by his sons, Marcus Junior and
Sam.
At this time oil was largely used in lighting and lubricants and
the industry was based in Baku, Russia, with its large reserves of
high quality oil and strategic natural harbour.

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Environment & Society
Learn how we are running our operations responsibly today and helping
to build a responsible energy system for tomorrow.

Environment
Meeting the worlds growing energy needs and protecting the
environment requires new technology, partnerships and ways of
operating. We continually look for ways to reduce the environmental
impact of our operations.

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Climate change and Shell

We were one of the first energy companies in 1997 to acknowledge the


threat of climate change, to call for action by governments, our industry
and energy users, and to take action ourselves. Our latest energy
scenarios show that fossil fuels will continue to satisfy the bulk of the
worlds growing need for energy for decades to come. This makes
managing CO2 emissions from coal, oil and natural gas critical in
addressing man-made climate change.

Our approach includes:

1. Increasing the efficiency of our operations.


2. Establishing a substantial capability in carbon dioxide capture and
storage (CCS). The underlying technologies for CCS are proven
and were engaged in a number of projects to learn by doing as
quickly as possible.
3. Continuing to research and develop technologies that increase
efficiency and reduce emissions from our operations.
4. Aggressively developing low-CO2 sources of energy, including
increasing supplies of natural gas and developing transport fuels,
including biofuels.
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5. Helping manage energy demand by growing the market for
products and services - like fuel economy formulations for our
petrol and high-efficiency lubricants - that help millions of retail
and business customers use less energy and emit less CO2.
6. Actively encouraging governments to provide an effective
international policy framework for managing CO2 and other
greenhouse gases.

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Managing environmental impacts

Coastal Area Eco-Restoration Project : While mangroves are at threat


all over the globe and in India, a recent survey indicates that Gujarat is
the only state in the country that has shown an increase in Mangrove
cover. One of the largest efforts in this area related to mangroves has
been in Hazira peninsula.

Preventing spills: Spills of oil and oil products can harm the
environment and put our employees and neighbouring communities at
risk. While spills from oil tankers attract the most public attention, they
are rare. In 2008, the ships we managed carried 40 million tonnes of
cargo and there were no spills. At our operations, we have been steadily
reducing the amount of oil and oil products spilled for reasons we can
control, like corrosion or operational failures. Thanks to ongoing
improvements in how we run and maintain our plants, these spill
volumes are nearly 80% lower than they were in 1998.

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Tackling air pollution from our operations: Shell has been working
hard to reduce the emissions of local pollutants from our operations.
This has involved a wide range of investments to upgrade facilities,
install cleaner-burning equipment and sulphur dioxide capture
technology.

Reducing our water use: New technology is playing a critical role in


helping us reduce water use. Our Pearl GTL plant in Qatar, for example,
has been designed to take no fresh water from its arid surroundings. The
Schoonebeek project in the Netherlands will re-use municipal
wastewater to make steam. In Oman a project is underway to plant reed
beds that will clean up the 45,000 m3 of water brought to the surface
daily when our joint venture produces oil.

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Shell Code of Conduct

Shell is a global company operating in a challenging world. Our Code of


Conduct guides employees on how to apply the Shell General Business
Principles in line with our core values of honesty, integrity and
respect. It provides practical advice on how to comply with laws and
regulations and how to relate to customers, communities and colleagues.

Regulatory requirements placed upon us have never been more complex


or demanding. The Shell Code of Conduct clarifies the standards we
expect our employees to follow and the behaviours we expect them to
adopt.

The Shell Code of Conduct covers such topics as: National and
International Trade, Health Safety and the Environment, Personal and
Business Integrity, Financial and Asset Protection, People, and
Information Management.

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Revolutionising oil transport

The arrival of the internal combustion engine in 1886 led to a surge in


demand for transport fuel. Building on their shipping expertise, the
Samuel brothers commissioned a fleet of steamers to carry oil in bulk.
They revolutionised oil transport with the maiden voyage of their first
tanker, Murex. In 1892, Murex was the first ever tanker to transit the
Suez Canal. The brothers company was named the Shell Transport and
Trading Company in 1897. It used a mussel shell as its logo.

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Becoming Royal Dutch Shell

Shell Transports activities in the East, combined with a search for new
sources of oil to reduce dependence on Russia, brought it into contact
with Royal Dutch Petrolem. The two companies joined forces in 1903
to protect themselves against the dominance of Standard Oil. They fully
merged into the Royal Dutch Shell Group in 1907. Shell changed its
logo to the scallop shell, or pecten, which is used today. By the end of
the 1920s Shell was the worlds leading oil company, producing 11% of
the worlds crude and owning 10% of its tanker tonnage. The 1930s
were difficult: the groups assets in Mexico were seized and it was
forced to concede generous terms to the Venezuelan government when it
nationalised its oil fields.

Tapping New Resources

The 1970s were notable for Shells development of the oil fields in the
North Sea and South America - difficult and expensive to do, but crucial
given the reduced supplies from the Middle East. In 1978 Shell
completed the Cognac drilling and production platform in the Gulf of
Mexico, the worlds tallest platform at 1,100 feet.

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Post-war expansion

After the Second World War, as peace brought a boom in car use, Shell
expanded into Africa and South America. Shipping became larger and
better powered. In 1947 Shell drilled the first commercially viable
offshore oil well in the Gulf of Mexico. By 1955 Shell had 300 wells. In
1958 Shell began production in Nigeria.

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The oil crisis

In 1969, Ghaddafi took power in Libya, cutting oil production and


raising prices. Other producers threatened to do the same and the Yom
Kippur war of 1973 brought the crisis to a head. Within weeks OPEC
countries quadrupled the oil price and imposed a boycott for two
months. The effect on the West was economically catastrophic.

Expansion

From the mid-1990s public scrutiny of the oil industry intensified as


environmental issues gained prominence. Shell was criticised over plans
to dispose of the Brent Spar platform and also ran into difficulties in
Nigeria. As the new millennium got under way, Shell expanded in China
and Russia. In 2005 Shell dissolved its old corporate structure to create a
single new company. Shell remains one of the worlds major oil and gas
companies. We have interests in liquefied natural gas and gas to liquids
products; we help develop sustainable biofuels; and we are involved in
wind projects.

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History of Shell in India

Pre-1994: History of Shell in India - beyond selling petroleum

Set up in 1928, The Burmah-Shell Oil Storage and Distributing


Company of India Limited was a pioneer in more ways than one, and
began operations with import and marketing of Kerosene. It pioneered
rural marketing by reaching out to people even in remote villages to
ensure supply of kerosene. With motor cars, came canned petrol,
followed by service stations which were built in the 1930s.

On 15th October 1932, when civil aviation arrived in India, the company
fueled J.R.D. Tata's historic solo flight in a single engine de Havilland
Puss Moth from Karachi to Bombay (Juhu) via Ahmedabad.

Then, the company introduced LPG as a cooking fuel to the Indian home
in the mid-1950s. Besides selling bitumen, the company pioneered
desert road construction in India. In 1955 the company commissioned
what was then Indias largest refinery which was the first to process
newly found indigenous crude (Bombay High), in the country.

On 24th January 1976, the Burmah Shell Group of Companies was taken
over by the Government of India.

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The history of the Shell logo
For more than 100 years the word Shell, our Pecten emblem, and the distinctive red and yellow
colours have identified the Shell brand and promoted our corporate reputation. These symbols
have stood for the quality of our products and services, and represented our professionalism and
values around the world.

The word Shell first appeared in 1891 as the trademark for the kerosene that Marcus Samuel
and Company shipped to the Far East. The small London business dealt originally in antiques
and oriental seashells.

In 1897 Samuel formed The Shell Transport and Trading Company. The first logo in 1901 was a
mussel shell. In 1904 a scallop shell, or Pecten, gave a visual element to the corporate and brand
name.

Why the Pecten?

The company name was Shell and each of Samuels tankers carrying kerosene to the Far East
was named after a different seashell.

The Pecten may have been taken from the family coat of arms of a business associate, Mr
Graham, who imported Samuels kerosene into India and became a director of The Shell
Transport and Trading Company. Following a pilgrimage to Santiago de Compostela in Spain
the Graham family had adopted the St Jamess Shell.

Over the years the form of the Shell emblem has changed gradually in line with trends in graphic
design. Designer Raymond Loewy created and introduced the current emblem in 1971.

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Why red and yellow?

In 1915 the Shell Company of California first built service stations and had to make these stand
out from the competition. They used bright colours that would not offend the Californians:
because of the states strong Spanish connections they chose red and yellow.

The actual colours have developed over the years, most notably in 1995 when a bright,
consumer-friendly Shell Red and Shell Yellow were introduced to launch our new retail visual
identity. The Pecten remains one of the greatest brand symbols in the 21st century.

Listening to our people

We value communication and consulation with our employees, directly or via staff councils or
recognised trade unions.

We encourage our staff to report their views about our processes and practices safely and
confidentially to managers or Human Resources staff. Our global telephone helpline and website
enable employees to report breaches of our Code of Conduct and the Shell General Business
Principles, confidentially and anonymously.

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Rewards & benefits

Our competitive salaries reflect the market conditions of the country


where employees are based and the high level of skill and experience
required. We recognise and reward individual achievement through
performance-related pay and bonuses, and the benefits we offer typically
include pension/retirement plans and healthcare coverage.

We provide flexible working practices wherever necessary and possible,


and we offer competitive levels of annual leave entitlements and
maternity/paternity leave. We also accommodate career breaks and
sabbaticals if possible and our employees are encouraged to participate
in social responsibility projects, employee interest groups and campus
recruitment.

Career progression

We provide our staff with professional training and development


programmes and support, and we offer leadership programmes. Working
in international environments or abroad allows our staff new insights
and knowledge. We encourage creativity and innovative thinking and we
give employees the opportunity to face new challenges to take on
increased responsibility.

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Our global business structure
Shell is organised into: Upstream, Downstream, and Projects &
Technology

Upstream
Our Upstream businesses explore for and extract crude oil and natural
gas, often in joint ventures with international and national oil companies.
We liquefy natural gas by cooling and transport it to customers across
the world. We also convert natural gas to liquids (GTL) to provide
cleaner burning fuels. Upstream markets and trades natural gas and
power in support of our businesses. We extract bitumen an especially
thick, heavy oil from mined oil sands and convert it to synthetic crude
oil. We are also developers of wind power as a means to generate
electricity.

Our Upstream businesses are grouped into two organisational units:


Upstream Americas, covering the Americas, and Upstream International,
covering the rest of the world with major interests in Europe,
Asia/Middle East/Russia, Australia/Oceania and Africa.

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Downstream

Our Downstream organisation is made up of a number of businesses.


Collectively these turn crude oil into a range of refined products, which
are moved and marketed around the world for domestic, industrial and
transport use. These include fuels, lubricants and bitumen.

Our manufacturing business includes Refining, Supply and Distribution.


Marketing includes our Retail, Business to Business (B2B), Lubricants
and Alternative Energies and CO2. Our Chemicals business has
dedicated Manufacturing and Marketing units of its own. We also trade
crude oil, oil products and petrochemicals primarily to optimise
feedstock for our Manufacturing business and to supply our Marketing
business. Our CO2 organisation is responsible for coordinating and
driving CO2 management activities across the company.

The global network of Shell Trading companies encompasses Shells


trading activities in every major energy market around the world. We
also manage one of the world's largest fleets of liquefied natural gas
(LNG) carriers and oil tankers.

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Projects & Technology

Our Projects and Technology organisation provides technical services


and technology capability in upstream and downstream activities. It
manages the delivery of major projects and helps to improve
performance across the company.

We deliver differentiated technical information technology for Shell and


drive research and innovation to create tomorrows technology solutions.
Projects and Technology also houses Safety & Environment and
Contracting & Procurement as these are integral to all our activities.

India business structure

Royal Dutch Shell is the largest and most diversified international


investor in India's energy sector among all global integrated oil
companies with nearly US$1 billion invested already. It is the only
global major to have a fuel retail license in India. Besides being a major
private sector supplier of crude, products, chemicals and technology to
public/private sector oil companies, Shell also has key interests in
lubricants, bitumen while operating an LNG receiving and re-
gasification terminal, as well as a significant Technology center and a
financial business services center.

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Retail in India

Outlet at Vittal Mallya Road, Bangalore

In July 2004 Shell India acquired a marketing license from the


Government of India, to set up a network of up to 2,000 fuel retail
stations in India. Shell India Markets Private Limited (SIMPL) a fully
owned subsidiary of the Royal Dutch/ Shell Group (Shell) is
implementing the license. SIMPL is a part of the Shell Group of
Companies in India.

Shell is committed to Sustainable Development as part of its General


Business Principles. Sustainable development is about integrating the
economic, environmental and social considerations into decision making
by balancing short-term priorities with long-term needs by addressing
the needs of different stakeholders with innovative solutions that provide
win-win results for all in the long term. Sustainable development is at
the heart of the way we do business for Shell India. We believe in
taking environmental impact seriously & addressing it properly. Shell
also pays due attention to social opportunity. This integrated, early-start
approach differentiates the sustainable development mindset.

Working actively to realize our sustainable development outlook while


developing our business profitably in India, SIMPL has linked its
business plan at a fundamental level with its commitment to protect the
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environment, maximizing the social and environmental opportunities at
a local level.

For Shell protection of the soil & ground water under and the
environment surrounding the retail outlet is of utmost importance. The
incorporation of leak-proof tankage, piping & other devices into the
retail station design of Shells retail stations heralds a new trend in fuel
retailing operations, where recognizing & mitigating the environmental
& social impacts becomes the norm rather than the exception.

Shell India also has a strong tradition of providing opportunities to


benefit the local community through employmentetc. Additionally
Shell is committed to understanding the needs of the marginalized and
looks to their integration in the local community. To encourage
increased participation of this segment of the society in the economic
opportunities generated by our retail fuel business, Shell India has
adopted the following measures and has integrated into the business
plan:

Design handicap-friendly outlets.

Diversity at work place especially by creating favourable


conditions for disabled persons and women to work at the outlets.

Encourage economically marginalized youth to take up


entrepreneurship opportunities of managing and running the Shell
outlets.

Shell Retail now has a presence across 6 states- Gujarat, Maharashtra,


Karnataka, Tamil Nadu and Assam in the country and is keen to expand
its presence in the country to offer customers everywhere our
international quality fuels.

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Diversity on the Forecourt

Shell is the only international energy company licensed to build and


operate service stations in India. We have brought our environmental
and social standards with us, including our commitment to diversity and
inclusiveness. Our quickly growing network of service stations has made
a special effort to hire women, people with disabilities, and
disadvantaged members of society. It started with listening carefully to
ensure we understood their specific needs. For female employees, this
meant installing separate changing and bathroom facilities. They work
only the daytime shifts, so they do not have to work or travel after dark.
Local NGOs have helped convince families that our service stations are
appropriate places for women to work. As a result, there were on
average 17 women employed per station by the end of 2006. For people
with disabilities, we made our sites accessible, for example by installing
wheelchair ramps. At each station, there is a supervisor who knows sign
language. By the end of 2006, on average four disabled people were
working at each station.

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Shell Bitumen in India

Bitumen Plant at Savli, Gujarat

The first Shell bitumen plant in India was launched in December 2006 at
Uluberia, near Kolkata in West Bengal. The plant is a modified bitumen
and emulsion production plant that will produce a range of special
application bituminous products such as different grades of Bitumen
emulsions, Polymer Modified Bitumen and Crumb Rubber Modified
Bitumen. The plant has a total installed capacity of 50,000 metric tones
per annum, which can be expanded as per the market demand in future.
This plant at Uluberia is also equipped to manufacture special tailor
made bitumen products to international standards as per special climatic
and road conditions and applications.

Additionally Shell Bitumen in India also supplies ready to use instant


road repair premix under brand name Shell Shelmac PR. This allows
road to be opened to traffic within 10-15 minutes and imparts good
strength to repaired area. The same is being successfully supplied
through a network of franchisees in different parts of the country for the
last five years and has been very well accepted by all contractors, road
maintenance agencies and consultants in the country.

Looking at high acceptance and appreciation of Shells products and


services from Uluberia plant and to service the market needs in northern
and western part of the country Shell Bitumen has commissioned a
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similar Modified Bitumen and Emulsion Plant at Savli, near Vadodara in
the state of Gujarat. This plant will also produce similar Bitumen
Speciality products such as varied range of Bitumen Emulsions, High
Performance Polymer Modified Bitumen (PMB), Crumb Rubber
Modified Bitumen (CRMB) and other special application bitumenous
products.

We have also started a supply of conventional grades of Bitumen such as


Bitumen 60/70 (VG-30) and Bitumen 80/100 (VG-10). In order to meet
the quality requirements of Asphalt Mix, we will soon be launching
Higher Performance grades of Conventional Bitumen. We are here to
partner the growth of infrastructure in India in the long term.

Quality Product

The real differentiation for a customer buying product from Shell


Bitumen rests in basic product knowledge, understanding of its complete
chemistry, Quality Control and the technology around it together with its
performance on the ground, backed by global Shell bitumen expertise.
Shell is more of a solution provider, supplying tailor-made, fit-for-
application and treatment of road products based on customer needs.
Shell typically works with both the contractor, design and supervision
consultant and the owner of airport runways/ major highways and even
with rural roads to provide the most suitable and best product suited to
their application, product needs and local conditions. Recent successes
In Delhi on providing a thin layer eco-friendly system (Micro-surfacing
using Cold Bitumen Emulsions) to re-surface city roads, in The
Philippines (Shell provided a system for turning a rural unbounded road
into a fit-for-purpose paved road) and China bear testimony to the Shell
ability to raise overall quality / technology of the market which is critical
to road infrastructure development in India.

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Business Opportunities for Shell Bitumen in India

India is building a huge network of national highways, state highways


and rural roads (vast network of 3.3 million Kms, second only to USA)
and would need world class product quality in order to minimize the
maintenance cost of the roads over their life cycle. There is a huge
central funding, states funding, external aid from WB / ADB and Private
investments to build this massive road network in the country. Shell can
significantly contribute to enhance longevity of road surface while
simultaneously lowering maintenance cost through the application of
technology based solutions during pavement construction and its
preventive and routine maintenance . Whereas earlier roads were built
with the primary aim of moving passenger traffic only, roads today need
to take care of extensive movement of goods through heavy load axles
on the road due to explosive economic growth. Thus the road designs
need to be suitably upgraded to take care of present load and traffic
intensity conditions on the roads. Another typical factor for India is the
wide climatic variations over geographies and over different periods.
Also, certain parts of the country are subjected to heavy rainfall or heavy
snowfall. Further, there is a massive legacy road network that has weak
base and cannot be upgraded overnight but need to be maintained using
maintenance applications. Thus serving Indias legacy road
infrastructure as well as paving modern Highways and Airports of
tomorrow needs application of High end products and technologies,
which Shell is capable to provide.

Shell has entered the India market in bitumen with twin objectives: to
leverage over 80 years of experience across the world in building safe,
high quality roads to the benefit of the country and thereby to build a
long standing profitable bitumen business in India. The Shell Bitumen
plants at Uluberia (East India) and Savli (West India) will bring to India,
best-in-class pavement solutions for highways, roads and airport
runways as well as some other special applications.
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Shell Bitumen Products for different applications

Shell Bitumen in India supplies different grades of Bitumen Emulsions,


Modified Bitumen and ready to use cold-mix for different road
applications. The table below provides different product grades and its
applications on Indian roads:-

Shell Bitumen Products for different applications


TYPE OF
SHELL PRODUCT APPLICATION TYPES EXCEEDS SPECIFICATIONS
PRODUCT

Spramul RS-1 Emulsion Tack Coat IS:8887, ASTM D 2397

Patch Work, Premix Carpet,


Spramul MS Emulsion IS:8887, ASTM D 2397
Prime Coat

Spramul CSS-1 Emulsion Prime Coat, Tack Coat ASTM D 2397

Spramul CSS-1h Emulsion Prime Coat, Tack Coat ASTM D 2397

Slurry Seal, Fog Seal, Cold


Spramul SS-2 Emulsion IS: 8887, ASTM D 2397
Mixes

Spramul SS-1 Emulsion Prime Coat, Fog Seal IS: 8887

Spramul Micro- Micro-surfacing application


Modified Emulsion ISSA A143, IRC:SP:81
surfacing for Highways, city roads

Spramul CQS-1h Modified Emulsion Crack Sealing, Tack Coat ASTM D 2397

Premium binder for wearing


Cariphalte 40/ 70/ Polymer Modified
course, Binder Course and IS: 15462, IRC:SP:53
120 Bitumen
Alligator Crack Sealing

Polymer Modified Premium binder for wearing


Bitumen PMB 40/70 IS: 15462, IRC:SP:53
Bitumen course and Binder Course

Stable Crumb Binder for wearing course,


Mexphalte CRMB
Rubber Modified Binder layers and SAMI IS: 15462, IRC:SP:53
55 / 60
Bitumen layers

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Oils & Lubricants

Shell lubricants provide increased protection against engine wear and


corrosion in your car, pickup, or motorbike.

Shell Helix
Shell Helix Ultra motor oils active cleansing technology is
specially formulated to clean as it protects. Every pack contains
special cleansing agents which stop dirt build up where you
cant see it, but where it really matters.

Shell Specialties

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Fuels
At Shell, we're passionate about our products and the people who use
them. Our scientists have spent decades perfecting fuels designed to help
you get the most out of every drop.

At Shell, we have been developing fuels for over 100 years. It is this
experience that makes us a leading provider of innovative and new
fuels today. Shell Unleaded is specially designed to help keep your
engine clean and to help protect against corrosion.

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Frequently asked questions specifically about fuel prices in India.

Q : What is the retail price of fuel made up of?


A : The price of fuel at the retail station comprises the product cost,
central government excise and taxes, State government taxes and
operating costs and margin.

Q : Who controls pump prices In India?


A : In India there is no regulated pricing as the Administered
Pricing Mechanism was dismantled in 2001. However, the
artificially low pump prices of petrol and diesel do not reflect
the realities of the high crude and refined product prices. The
low prices are subsidised by the present government through the
issuance of oil bonds, which are given exclusively to public
sector fuel retailers in India.
For Shell ,the pricing decision is influenced by a number of factors
including:

cost of bringing the fuel to the retail site (product and distribution
costs)
cost of running the service station (e.g. salaries, rent, utilities)

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Q : Why have fuel prices increased compared to previous
years?
A : The cost of crude oil and refined product have risen and therefore
fuel prices have increased. The cost of crude oil and refined product are
influenced by a number of factors, such as increasing oil demand, limits in refining
capacity, seasonal demand for product and extreme weather events that have affected refineries
or fuel supplies.

Q : Why do fuel prices vary in different countries?


A : The price of fuel in different countries is affected by:

Cost of buying finished product in the country (country supplies


usually cheaper than importing product)
Government excise and tax rates
Government subsidies for fuel
Currency fluctuations

Q : How does the US exchange rate affect fuel prices in my


country?
A : Since the world's major crude oil market is generally traded in US
dollars, any variation between a country's exchange rate and the US
dollar will impact the cost of buying crude oil in that country.

Q : Why doesn't Shell use its profits to subsidise fuel prices?


A : Higher crude prices have contributed to company revenues, but oil
industry profit margins have been in line with those of other industries.

Furthermore, energy companies need to continually invest billions of


dollars each year, over the long term, to safeguard the future of their
business and to ensure a sustainable energy supply for consumers.
Producing crude oil involves long-term and high-risk projects requiring
billions of dollars investment over 20-30 years (developing a single new
oil field can cost over $1 billion). Higher profits in some periods help
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safeguard investments when oil prices, and hence profits, are lower at
other times.

Q : Can Shell use its influence to bring down the price of


crude oil?
A : No. Shell only produces around 3% of the world's oil. The majority
of the crude oil that is used in our refineries to make finished fuel
products is bought on the open market. The price of crude oil is
influenced primarily by:

Increasing oil demand


Limits in refining capacity
Currency fluctuations
Market speculation

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Shell Motorsport
Through technical partnerships with Ferrari, Ducati and the Shell-
Pennzoil team in NASCAR, Shell has the most extreme test bed to
develop the best premium products for every Shell customer. In this
section you have the chance to get behind the scenes and find out all you
need to know about Shells involvement.

Ferrari
Shell's expertise in fuel and oil development has helped Scuderia Ferrari
to 12 FIA Formula One Drivers' titles and 10 Constructors' titles. The
developments and learnings are taken directly from the race track and
transferred directly to products for every customer's car.

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Shell and Ducati
Shell Motorsport is at the heart of the MotoGP and World Superbike
action. Over ten years, our technical partnership with Ducati Corse has
grown into one of the most successful collaborations in motorsport.
Working shoulder-to-shoulder with the Ducati team, our learnings from
the extreme testing environment of the race track contribute to providing
bikers all over the world with high performing products such as Shell V-
Power road fuel and Shell Advance oil.

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Lubricants for Businesses

Shell works closely with customers to develop a deep understanding of


the challenges they face. This enables us to advise our customers on the
most effective products and services to meet their needs today and work
closely with them to develop solutions for tomorrow. Shell Lubricants
have the largest sales team and the most direct customer relationships of
any global lubricants supplier.

Shell has long been the leading supplier of outstanding products and
services to a range of different industries. We can provide you with the
full range of oils, greases and additional services - to make sure you and
your equipment stay on the job.

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Environment & Society

To meet the worlds growing energy demand will take multiple


resources, including oil and gas from conventional and unconventional
sources. Shell liquefies natural gas, making it easier to transport and
opening up huge energy resources. Our gas-to-liquids process turns
natural gas into liquid transport fuel and other products. We are also
involved in wind energy projects. And we continue to develop our
capacity in conventional and advanced biofuels.

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