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Service Bulletin

SB-No.
Subject

23.09.2004

Firmware upgrade (Measures against communication error

Model

Affected Models:

Issue Date

SB-6803

Page 1 of 2

etc.)

Fax System (B), Fax System (C), Fax System (F), Fax System
(G), Fax System (H)
Fax System (B): KM-1530/2030
Fax System (H): KM-C2630/C2630D

Fax System (C)/(F): KM-2530/3530/4030


Fax System (G): KM-C850/C850D

[Software List]
Type

FAX System (B)

Program
No.

File Name
(After uncompressing)

Check
SUM

Ver.2.28

IC 1, ROM CONTROL

2AW6801F

2AW6801.FR

IC 2, ROM CONTROL

2AW6802F

2AW6802.FR

E833/
EAA3
7411/
230B

Remote software

2AW2931F

R2AWV228.HEX

--------

3CF8/
231B
4C78/
0ABE

FAX System (C)

100ns

Special tool ROM

100ns

Special tool ROM

--------

FAX data for using PC remote

100ns

Special tool ROM / Special tool CF data

100ns

Special tool ROM / Special tool CF data

--------

FAX data for using PC remote

100ns

Special tool ROM / Special tool CF data

100ns

Special tool ROM / Special tool CF data

100ns

Special tool ROM / Special tool CF data

100ns

Special tool ROM / Special tool CF data

Ver.0.95

ROM FAX 1

3CM68016

3CM6801.6G

ROM FAX 2

3CM68026

3CM6802.6G

Remote software

R2BHV095

R2BHV095.HEX

--------

935C/
287A
FBB0/
8538
9DCD/
B2B2
0000/
0000

FAX System (F)

Access
Time

Ver.1.14

ROM FAX 1

3DB68017

3DB6801.7H

ROM FAX 2

3DB68027

3DB6802.7H

ROM FAX 3

3DB68037

3DB6803.7H

ROM FAX 4

3DB68047

3DB6804.7H

Remote software

R3DBV114

R3DBV114.HEX

--------

--------

FAX data for using PC remote

FAX System (G)/(H)

Ver.0.43

SOFTWARE CONTEROL

3HZ68064

P3HZ6806.4E4

A659

--------

CF data

Remote software

R3HZV043

R3HZV043.HEX

--------

--------

FAX data for using PC remote

When upgrading firmware, please upgrade each type of firmware to the newest version at the same time.
Field Measure:

If the problem arises, please upgrade firmware.

Affected Machine Serial Nos.:

Fax System (B)


Fax System (C)
Fax System (E)
Fax System (F)
Fax System (G)
Fax System (H)

From the production in August, 2004 on (Plan)

(CHUNGHO spec. machine is affected.)

Kyocera Mita ESC-QA / Service Division


SB-6803

Service Bulletin

Page 2 of 2

Firmware is upgraded as follows.


[Contents of changes]
1

Item

Remarks

Correcting the communication error


at ECM reception (U00910 or
U01118)

At ECM reception under certain particular conditions (* 1), even if the


same frame is sent again and again from a transmitter, it is not possible to
receive the frame. Then communication error might occur. Therefore the
communication error is corrected.
(* 1) In the case that one page is divided into multiple partial pages and
the last page is composed of 1 frame and the size is 256-byte or less.

2AW-148

The default of software switch [Timeout 1 and 2 against echo] is changed.


SSW 136 Timeout 1 against echo
0FH 25H 1.5s 3.7s
Bit7-0: 0000 1111 0010 0101
SSW 137 Timeout 2 against echo
0FH 25H 1.5s 3.7s
Bit7-0: 0000 1111 0010 0101

2AW-149

The change is made so that the error of communication with specific models
(Murata f330, Easy FAX) does not occur.

2AW-150

(On the above specific models, the interval between DCS and TCF is secured
400ms or more. For that reason, when communicating with the above specific
models, timeout might occur. Therefore the change is made so that the timeout
does not occur.)

3CM-066

Correcting the problem that, if


signal/noise level is high at V.17
reception, the error code U01143
might be displayed and the
reception might result in
communication error

We found that there is some kind of problem in judgment process at TCF


reception. This problem is corrected.
[Phenomenon]
The process is performed in the order of TCF reception, judgment, signal
disconnection and the notification of judgment result. However, if noise
level is high, it is not possible to detect signal disconnection and to notify
the result of judgment.
[Change]
The change is made so that the result of judgment is notified even if the
signal is not disconnected within a certain time.

3CM-064

Correcting the problem that, in


sleep mode for energy save, the
status of machine does not return
from the sleep mode even if the
machine receives the ringer from a
transmitter

When the machine status is in sleep mode, even if the machine receives
the ringer from a transmitter, there is the possibility that the machine
might be locked without returning from the sleep mode. Therefore the
problem is corrected. (This change had been made to the other model.
This time it is introduced to FAX System (B)/(C)/(E)/(F)/(G)/(H).)
(The above change is effective by changing the PCB. Regarding the
change of PCB, we will inform later.)

3DB-047

Changing the setting value of


timeout against echo as measures
against the communication error
U01114

Measures against the error of


communication with specific models

Ver.

[Note] The above change No.1 to No.3 affects all models.


[Note] No.4 change affects Fax System (C)/(E). No.5 change affects Fax System (F).

Kyocera Mita ESC-QA / Service Division


SB-6803

3C2-019
3CM-063
3DB-048

3C2-021
3CM-065
3DB-049

3C2-022

3DB-050

3C2-020