Form Version Issues:

1.

Curser movement is not working at receipt form level

We need to check any form personalization or customization is done
Uncheck the form personalization & test it
Create SR.

For creation of SR we need to provide the below.

1.
2.
3.

Form version -> help-> about oracle application

RDA
Apps Diagnostics
Form Version-> help-> about oracle application
Select all the information and paste it in a document
2. RAD-> how to run it?
Switch to Application diagnostics
Click on Diagnose
Click on APPLICATION search receivable
Select AR Receivable
Select Check box RDA
Click the EXECUTE
SELECT Our Responsibility EX: 6575-Deccan Receivable-Standard
Select Application short name AR
Apps Schema User Name-APPS (Provided by client)
Apps Schema Password -APPS (Provided by client)
SUBMIT
Click on Refresh
Click on Download -> save
EX: test_us_ar_Deccan COA
-SAVEHOW TO RUN THE APPS DIAG FILE?
HOW TO NADD APPS DIAG PROGRAMME TO OUR REQUEST GROUP &
RESPONSIBILITY?
Switch to AR
Run the Diag file
Switch new request %Diag%
In the PO->
Submit new request %Diag%
Switch to system admin
Group -> receivable all
Receivable
NEW

Prog: Diagnostic APP Check

Now switch to AR %Diagnostic apps check %
Application: Receivable
-OKSave the file
HOW TO CREATE THE SR?
Support.oracle.com
Click on -> Crete SR
Unable to create employee as a vendor in payables
Logged the SR.
Upload the data
Upload the Version
Upload the RDA
Apps Diag
Error Screenshot
Provide vendor Diagnostics
Vendor Diagnostics: go to supplier page -> click about the page-which is under the
HTML page

Unable to create/Add vendor site for existing vendor

Sol: create SR provide the data
APPL short name for AP=SQL AP

How to check patch is applied or not, or that patch is already given or not?
2ways to find the patch
Switch to sysadmin
CTRL+L = %Patch wizard%
Or
Go to any module AP, AR click About this page
PATCH- Tender patch number. If exists it will give.

 How to set the invoice id , vendor id front end?

Go to help->diagnostics-> examine
p.w- provided by DBA
go to invoice ID
Value: xxx
Vendor role id:
Vendor_site-id
Xxxxx
Op.unit.id: Org_ID
Xxxx
Vendor Name:
Vendor site name

Switch to application diagnostics

AP---

SQLAP

Go to + invoice
Select Invoice data
Click [Execute]
(Submit)
Click on down load -> save in a folder
Accounting Issues:
1)After void payment the status
Unprocessed->
Processed->
(Void)Partial -> Processed
Unable to do accounting for void (partial)

Then

->
->
->
->
->
->
->
->

create SR
Form Version
Screen Shot
RDA
Apps Dia
Invoice ID diagnostics
Payment ID
Vendor ID

2)Create accounting generic issues are happened then we need to run the below
programme
%Validation accounting definition programme%
3) payment batch struck with format status
[*] Enable to view customer name after update customer address
Run DQM synchronized programme
4) Supplier merge form showing existing records for each time
-> It should be in Fresh Mode(form)
Raised SR. Then Oracle has given Data Fixed.
5) Depreciation projection programme has taken more time
6) Error message when making a correction to supplier site address with multiple
sites
7) APTB still showing the paid invoices (Month end Process)
Invoice No Accounted Paid Tr.to GL
1234

yes

yes
yes
showing)

APTB
no (it should not show but it is

Raised SR
8) dismal amounts are showing in APTB EX: 0.001, 0.004.
It is not showing in the front end of the invoice.
Also APTB report is showing negative dismal amounts for old invoices
SOL: Raised SR
Generic Issues:

Some times you may see the generic issues in APTB

Solution: Refresh the APTB definition, or, Clear the cache information and re run the
APTB.
Then rise SR