Manual APC R RS485 v2.70 en

HAGL-120-00064, 2014-06, APC-R-RS485, SW 2.
70
Installation and configuration manual

Automatic People Counter
APC-R-RS485
HAGL-120-00064, 2014-06, APC-R-RS485, SW 2.70
HELLA AGLAIA Mobile Vision GmbH

Treskowstrasse 14
13089 Berlin
Germany
HELLA AGLAIA Mobile Vision GmbH
Ein Unternehmen der HELLA Gruppe
Treskowstrasse 14
13089 Berlin
Germany
Telephone: +49 30 200 04 29 632
Fax: +49 30 200 04 29 109
email: peoplecounter@hella.com
Internet: www.people-sensing.com
2014 HELLA AGLAIA Mobile Vision GmbH, Berlin (hereinafter 'Hella')
24.06.2014
This document has to be treated confidentially. Its contents are not to be passed on, duplicated, exploited or
disclosed without our express permission. All rights reserved, especially the right to apply for protective rights.
Supplemental instructions
Copyright information
2013 HELLA AGLAIA Mobile Vision GmbH. All rights reserved. This manual is protected by copyright. It
may not be reproduced, either in whole or in part, or stored in a database or a data backup system without
the prior written consent of HELLA AGLAIA Mobile Vision GmbH, nor transmitted in any form, either electronically or mechanically, including photocopying and recording. Violations are subject to the criminal provisions of the Copyright Act.
HELLA AGLAIA Mobile Vision GmbH reserves the right to revise or replace this manual at any time and
without prior notice. Make sure that you have the most current version of this manual. Please dont hesitate
to contact HELLA AGLAIA Mobile Vision GmbH with any questions.
HELLA AGLAIA Mobile Vision GmbH does not guarantee the completeness, accuracy, or timeliness of the
laws, guidelines, or regulations referred to or quoted, whether directly or indirectly, in this manual. It is the
responsibility of the user to become familiar with the current laws, guidelines, and regulations that apply to
their work.
HELLA AGLAIA Mobile Vision GmbH reserves the right to modify the described devices (including the
respective software) without prior notice, irrespective of the content of this manual. Unless expressly
agreed upon in writing, HELLA AGLAIA Mobile Vision GmbH is not obligated to notify the owner or user of
the devices described in this manual (including the respective software) of any revisions, updates, or modifications without further request.
With regard to the people counter, HELLA AGLAIA Mobile Vision GmbHs liability is limited to the terms of
the warranty described in this manual. The information provided in this manual is not a warranty or guarantee of any kind. Stipulations concerning the devices described in this manual are only deemed warranties if they are expressly referred to as such in writing and contain a description of the warrantys scope
and the product covered by the warranty.
The product and company names mentioned in this manual may be protected trademarks of other manufacturers. HELLA AGLAIA Mobile Vision GmbH will be happy to provide you with circuit diagrams, parts
lists of the components used in the respective devices, descriptions, or other information to enable authorized personnel of the user to repair those device components that are deemed repairable by HELLA
AGLAIA Mobile Vision GmbH.
The information contained in this manual has been prepared by HELLA AGLAIA Mobile Vision GmbH with
great care using sources available to HELLA AGLAIA Mobile Vision GmbH. However, HELLA AGLAIA
Mobile Vision GmbH shall not be responsible for any errors, incorrect or incorrectly compiled data, and any
consequences resulting therefrom, irrespective of the legal basis, provided that HELLA AGLAIA Mobile
Vision GmbHs conduct amounts to no more than ordinary negligence.
The aforementioned exclusion of liability does not apply to damages resulting from injury to life, body, or
health or to damages that are caused intentionally, by gross negligence on the part of HELLA AGLAIA
Mobile Vision GmbH, or by the violation of due diligence requirements in connection with the development,
manufacture, and distribution of the products described in this manual.
This does not affect the liability regardless of negligence or fault pursuant to legal regulations such as the
Product Liability Act.
24.06.2014
Table of contents
Table of contents
1
Overview............................................................................................................................................... 7
General information............................................................................................................................. 8
2.1
About this document.................................................................................................................... 8
2.2
About the manufacturer............................................................................................................... 8
2.3
Copyright and liability limitation................................................................................................... 9
2.4
Ordering information, scope of delivery, accessories.................................................................. 9
2.5
2.4.1
Ordering information.................................................................................................... 9
2.4.2
Standard scope of delivery......................................................................................... 10
2.4.3
Accessories required for initial operation................................................................... 10
Notes......................................................................................................................................... 11
2.5.1
General notes............................................................................................................. 11
2.5.2
Personnel................................................................................................................... 12
2.5.3
Data protection........................................................................................................... 12
Structure and function...................................................................................................................... 13

3.1
Functional description............................................................................................................... 13
3.2
Fields of application................................................................................................................... 20
3.3
Data interfaces.......................................................................................................................... 20
3.4
Configuration and operation...................................................................................................... 22
3.5
Services..................................................................................................................................... 23
Technical data.................................................................................................................................... 25
4.1
Electrical data............................................................................................................................ 25
4.2
Hardware interface specifications............................................................................................. 26

4.2.1
Ethernet interface....................................................................................................... 26
4.2.2
Multi-I/O interface....................................................................................................... 27
4.3
Mating plug specifications......................................................................................................... 29
4.4
Environmental conditions.......................................................................................................... 29
4.5
Mechanical data........................................................................................................................ 29
4.6
Optical data............................................................................................................................... 30
4.7
Certificates and approvals......................................................................................................... 31
4.8
Product label............................................................................................................................. 31
Installation.......................................................................................................................................... 32
5.1
Mounting the APC..................................................................................................................... 32
5.2
Establishing the connections..................................................................................................... 35
5.3
Wiring examples........................................................................................................................ 35
Configuration..................................................................................................................................... 36
6.1
Preparation for HMI access....................................................................................................... 36
6.2
Basic operation of the configuration HMI.................................................................................. 40
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6.2.1
Navigate within the HMI............................................................................................. 41
6.2.2
Display and change values........................................................................................ 41
Table of contents
6.2.3
6.3
6.4
6.5
6.6
6.7
6.8
6.9
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HMI menu structure.................................................................................................... 43
Basic configuration.................................................................................................................... 44
6.3.1
Position and alignment............................................................................................... 44
6.3.2
Counting area and enabling suppression of static objects......................................... 45
6.3.3
Counting gates........................................................................................................... 49
6.3.4
Acceptance test.......................................................................................................... 51
Advanced configuration............................................................................................................. 53
6.4.1
Optical self diagnosis................................................................................................. 53
6.4.2
Disparity area............................................................................................................. 54
6.4.3
Exposure control........................................................................................................ 56
6.4.4
Stairs handling........................................................................................................... 57
6.4.5
Minimal height............................................................................................................ 58
6.4.6
Reference image comparison.................................................................................... 59
6.4.7
Polygonal counting gates........................................................................................... 61
Configuring the communication settings................................................................................... 62

6.5.1
IP configuration.......................................................................................................... 62
6.5.2
Network Services....................................................................................................... 64
6.5.3
Protocol and serial communication............................................................................ 65
6.5.4
Digital input and door contact..................................................................................... 67
6.5.5
Configuring the digital output..................................................................................... 69
6.5.6
Push service............................................................................................................... 71
6.5.7
File Upload................................................................................................................. 72
Add-on features......................................................................................................................... 74
6.6.1
Clear zone monitoring................................................................................................ 74
6.6.2
Object List.................................................................................................................. 77
6.6.3
Configuring the video transmission and recording..................................................... 78
Other settings............................................................................................................................ 90
6.7.1
Setting Date and Time............................................................................................... 90
6.7.2
Configuring the data file recording............................................................................. 90
6.7.3
Configuring the logging and displaying the event log................................................. 93
6.7.4
HMI Settings............................................................................................................... 95
Service Tools............................................................................................................................. 96
6.8.1
Updating the firmware................................................................................................ 96
6.8.2
Updating license file................................................................................................... 99
6.8.3
Rebooting the APC.................................................................................................. 100
6.8.4
Resetting the parameter settings............................................................................. 100
6.8.5
Download syslog...................................................................................................... 102
6.8.6
Parameter Export..................................................................................................... 103
6.8.7
Parameter Import..................................................................................................... 103
Door coding............................................................................................................................. 104
Table of contents
Cleaning, status monitoring and troubleshooting....................................................................... 107

7.1
Cleaning.................................................................................................................................. 107
7.2
Status monitoring and troubleshooting.................................................................................... 107
Disposal............................................................................................................................................ 109
Appendix.......................................................................................................................................... 110
9.1
Detection area......................................................................................................................... 110
9.2
List of used IP ports................................................................................................................. 111
9.3
Counting accuracy................................................................................................................... 112
9.4
10
9.3.1
Definition.................................................................................................................. 112
9.3.2
Evaluation................................................................................................................ 114
Software licenses.................................................................................................................... 116
Glossary and abbreviations........................................................................................................... 117
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Overview
Overview
Fig. 1: People counting (schematic illustration)

1
2
3
Automatic People Counter (APC)

Calibrated visual range
Counting gate
The Automatic People Counter counts the persons within the configured visual range based on stereoscopic imaging and image
processing. The counting data are transferred via different interfaces for external processing.
The results can be verified using video streaming (optional). This
enables a precise proof of the counting accuracy.
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General information
About the manufacturer
General information
2.1 About this document

This manual allows efficient operation of the Automatic People
Counter and provides support for optimal configuration.
The personnel must carefully read and fully understand this manual before performing any installation or
configuration tasks.
The figures in this manual serve the basic understanding. The actual design can differ from the illustrations.
Target group
This document is addressed to system integrators.
Software and hardware version
All informations in this manual refer to the software version 2.70

and the hardware APC-R-RS485.
Modifications to the functionality which will be implemented by
HELLA AGLAIA through future software updates will be described
in separate release notes and in an updated version of the manual.
Notes
Safety instructions are marked by symbols in this manual. The relevant symbol words indicate the severity of the danger.
NOTICE!
This combination of symbol and signal word identifies
possible misconfiguration, data loss or misuse of the
device.
This symbol highlights useful tips and recommendations as well as information for an efficient and troublefree operation.
2.2 About the manufacturer

Service requests
Service requests regarding the Automatic People Counter can be

sent to the following e-mail address:
n people.counter.support@hella.com
The general contact information is provided on page 2.
Warranty information
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The warranty information included in the General terms and conditions of the manufacturer.
General information
Ordering information, scope of delivery, accesso... > Ordering information
2.3 Copyright and liability limitation

Copyright
The contents of this manual are protected by copyright. They may

only be used for the purposes of handling and operating the
device. Any other use is not allowed without a written permission of
the manufacturer.
Liability limitation
All the data and notes in this manual were compiled considering
the applicable standards and regulations as well as the state of the
art.
In the following cases Hella assumes no liability for damages:
n
n
n
n
n
Non-compliance with this manual

Deviation from the intended use
Assignment of untrained personnel
Unauthorized technical changes
Use of unauthorized accessories
For special models, use of additional order options, or current technical changes, the actual scope of delivery can deviate from the
explanations and illustrations in this manual.
The obligations agreed upon in the delivery contract, General
terms and conditions and delivery conditions of the manufacturer
as well as any legal regulations applicable at the time of the contract conclusion apply.
2.4 Ordering information, scope of delivery, accessories

2.4.1 Ordering information
The APC and the accessories listed can be ordered from Hella
using the following order numbers.
Please contact Hella for other versions, accessory
parts and special colors.
Product
Description
APC-R RS485
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Comment
Order no.
510045
General information
Ordering information, scope of delivery, accesso... > Accessories required for initial operation
Software options
Option
Description
Order no.
Stream and Store (video

transmission and
recording)
Stream and/or store the camera view to a PC or

Network Attached Storage
510130
Object list
Actual and/or historical list of detected objects with

510131
location, height and other parameters send via Push
Services (SOAP/XML)
Clear Zone Monitoring
The optional Clear Zone Monitor enables the APC to 510132

determine whether there are any objects or persons
within a user-defineable zone
Accessories
Description
Version
Comment
Ethernet connection
cable M12 - RJ45
Length of 2 m
510047
Ethernet connection
cable M12 - RJ45
Length of 5 m
510048
18-pin plug for multi I/O

interface including grip
plate
Order no.
510063
Installation kit
Surface mount
510058
Installation kit
Angle: 18 and 42
Recessed mount
510056
Installation kit
Angle: 68 and 90
Recessed mount
510057
2.4.2 Standard scope of delivery

The standard scope of delivery of the Automatic People Counter
includes:
n the APC device,
n the operating manual as digital PDF-version by download.
2.4.3 Accessories required for initial operation

The following accessories are required for the initial
operation of the device, but they are not included in the
scope of delivery:
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Angle measuring device,

Distance measuring device,
Configuration People Counter with web browser.
10
General information
Notes > General notes
Mating plug
Special mating plugs are required for connecting the
People Counter to the power supply as well as for providing the connections through the multi IO interface.
The specifications for the mating plug and possible

sources of supply can be found in Chapter 4.3
Mating plug specifications on page 29.
The pin allocation of the hardware interfaces can
be found in Pin allocation Multi-I/O interface
on page 28.
2.5 Notes
2.5.1 General notes
Intended use
The Automatic People Counter is a sensor assembly, which must

be integrated into other systems.
The APC is exclusively intended for automatically counting persons
in the configured visual range.
Proper and safe operation of the product requires appropriate
transport, storage and installation as well as attentive operation
and maintenance.
The information in this manual must also be complied with fully for
use to be deemed intended.
Any use which deviates or exceeds the intended use, is considered
as misuse.
NOTICE!
The integration of the Automatic People Counter into
suitable external systems for processing the counting
data must be performed by authorized or properly
trained personnel.
NOTICE!
Damages caused by misuse
Depending on the actual application, misuse can lead
to device damage and safety risks. Hella assumes no
liability for damages resulting from misuse.
The following list contains, but is not limited to, the following examples of misuse:
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Use as (sole) people detector for switching safetyrelevant equipment e.g. the door closers.
Use of the APC with unauthorized modified firmware.
Use of the APC in unsuitable environments (e.g.
use outside).
11
General information
Notes > Data protection
2.5.2 Personnel
NOTICE!
Device malfunctions after configuration by inadequately trained personnel
In order to ensure high counting accuracy and to avoid
malfunctions, the installation and configuration of the
device must be performed by adequately trained personnel only.
2.5.3 Data protection

The APC was classified to be harmless according to German law
in terms of data protection by a declaration of the Berlin Commissioner for Data Protection and Freedom of Information dated 10th
September 2009, since individuals cannot be identified in normal
device use and the data is solely for statistical purposes.
NOTICE!
Limited data protection clearance in case of identification of people
Under certain conditions it is possible to identify individual persons on the video pictures. The system integrator must establish in advance whether there are
legal requirements or disclosure obligations at the
installation site.
The data protection clearance is limited when using
the video streaming function.
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12
Structure and function

Functional description

This chapter describes the properties and functions of the Automatic People Counter.
3.1 Functional description

Housing views
Fig. 2: Housing view: optics side
Fig. 3: Housing view: connection side (interfaces)
X2
Multi I/O interface (18-pin plug)

Earthing bolt
X4
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Ethernet interface
13

Functionality
Fig. 4: People counting (schematic illustration)

1
2
3
Automatic People Counter (APC)

Calibrated visual range
Counting gate
The APC continually acquires stereoscopic video images in its

visual range.
The integrated software evaluates the stereoscopic images. Persons within the monitored area are recognized automatically and
their movements are tracked across the subsequent images.
The APC, therefore, can count the number of persons that enter or
leave a vehicle.
The software provides the following functions:
n Bidirectional counting on a defined line
n Tracking persons within a given area
n Video streaming and video recording (optional)
The counting data are transferred via interfaces to the external processing system.
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14

The prerequisite for the count to be accurate is the

configuration of the counter, thus taking into account
the environmental conditions at the installation site for
the specific application.
Video images are very useful for proving counting
accuracy and optimizing settings. These can be captured using the Stream & Store function.
Comply with the information and instructions

described in Video streaming and recording
('Stream & Store') on page 23 and
Chapter 6.6.3 Configuring the video transmission and recording on page 78.
Operating mode
The communication settings and parameters to optimize the

counting accuracy can be adjusted through the configuration HMI
(web interface). When starting the HMI, normal operation will be
interrupted. Closing the browser window will cause return to normal
operation.
Counting gates
The counting gates represent the thresholds in the visual range

which must be crossed by a person in order to trigger an entry or
exit count event.
Fig. 5: Straight counting lines/counting gates (example)

Simple, straight counting lines/counting gates, (Fig. 5) are provided
for the simple and fast installation at doors and passageways.
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15

Fig. 6: Polygonal counting gates (example)

For more complex installations, polygonal counting gates (Fig. 6)
can be configured optionally. Thus, the counting gates can be
adapted perfectly to the local operating conditions (e.g. diagonal
counting lines).
See Chapter 6.3.3 Counting gates on page 49
and Chapter 6.4.7 Polygonal counting gates
on page 61 for detailed instructions.
Stairs handling
The counting algorithm of the APC is based on height information

of the objects to be detected.It is therefore necessary to tell the
device whether the floor level in the field of view is even or not.
The 'Stairs handling' function should be used whenever there are
floor level differences of more than 10cm within the field of view.
Fig. 7: Stairs handling (schematic illustration)

1
2
3
Diagram 1 (level 1, stair(s), level 2)

Diagram 2 (level 1, stair(s), platform, stair(s), level 2)
Diagram 3 (level 1, stair(s), intermediate platform, stair(s), level
2)
See Chapter 6.4.4 Stairs handling on page 57 for
detailed instructions.
Suppression of static objects by

means of Background segmentation (BGS)
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It is seldom that static objects in the counting area would interfere

with counting. The BGS function allows to mask static objects
automatically (Fig. 8/Fig. 9).
16

Fig. 8: Object in the counting area BGS disabled
Fig. 9: Object in the counting area BGS enabled

See Chapter 6.3.2 Counting area and enabling suppression of static objects on page 45 for detailed
information.
Generally, the BGS function is not used for mobile

APC applications in vehicles.
Re-entry and re-exit detection

('Repassing')
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Consult the manufacturer before using this function.
In many cases you do not want to count persons crossing a

counting line if they turn around within the monitored area (area of
interest) and cross the line again.
17

Fig. 10: Three modes for counting those who turn around
There are three modes (Fig. 10) for counting people who turn
around in the monitored area:
n one count for persons who turn around ( one count per
person )
n no count for persons who turn around ( no count on U-turns )
n counting every time counting lines are crossed ( one count per
crossing ).
Only the counting mode 'one count per crossing' counts immediately by crossing conting lines. Other modes provide the conting
data at the time of leaving of the detection area.
See Chapter 6.3.3 Counting gates on page 49 for
configuration information.
Optimum configuration of the visual range is a prerequisite for the Repassing function.
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18

The door masking prevents counting interferences, which can be

caused by opening double doors in the monitored area. These
doors are found mainly in buses or trains.
Door masking
In such cases, the counting line must be at the intersection point of

the doors at ground level for parameterization.
The function requires door signal triggering applications. A door signal can be triggered either by the connection of door contacts or by protocol messages to
the counter.
Acceptance test with reference

image
See Chapter 6.5.4 Digital input and door contact on page 67 for configuration information.
See Chapter 6.3.3 Counting gates
on page 49 for configuration information.
After completing the installation, an integrated installation acceptance test must be performed. If this test is successful, a reference
image of the installation is saved automatically.
For service work, this reference image can be used to detect
mechanical changes that require an adjustment of the APC settings (e.g. displacement of mounting angles), by comparing the reference image with the current installation.
See Chapter 6.3.4 Acceptance test on page 51
for configuration information.
Fill level
For the detection of the number of people, e.g. how many people
are currently in a lock gate, elevator or in front of a cash point.
The optional Clear Zone Monitor enables the APC to determine

whether there are any objects or persons within a user-defineable
zone Chapter 6.6.1 Clear zone monitoring on page 74.
Door coding
For the APC, up to 8 different installation sites can be stored and

enabled as needed using jumper wires on the multi I/O connector.
This makes warehousing easier as only one preconfigured component must be kept in stock for various vehicle types.
See Pin allocation Multi-I/O interface on page 28
for information on pin allocation.
See Chapter 6.9 Door coding on page 104 for
information on door coding
24.06.2014
19

Data interfaces
3.2 Fields of application

If the Automatic People Counter is used for counting passengers in
buses and trains, one counter is used per door.
It can be adjusted to the specific door conditions using the parameter settings. For each door type, a specific parameter set is
loaded in the Automatic People Counter.
The following options are provided for the communication between
the Automatic People Counter and on-board units (OBU) in vehicles or separate master systems (e.g. video systems):
n Ethernet
n RS-485
Read and observe the information and instructions

in Chapter 5.1 Mounting the APC on page 32
on the installation of the Automatic People Counter
in vehicles.
3.3 Data interfaces

IBIS
The implemented IBIS protocol daemon implements VDV 300compliant requests as well as additional APC-specific requests.
The protocol daemon can communicate with IBIS masters through
two physical levels (RS-485 or Ethernet). In this case, the APC
acts as an IBIS slave.
Beside the listed protocols, customer specific interfaces can be implemented. Contact the manufacturer
for detailed information.
See Chapter 3.3 Data interfaces on page 20,

Chapter 3.3 Data interfaces on page 20 and the
separate "IBIS Manual" for information on the requests
implemented and the particular features of Ethernet
connections.
RS-485
The RS-485 interface is a 2 wire serial bus bus. It can be used with
the IBIS protocoll.
For detailed information see Chapter 4.1 Electrical
data on page 25
24.06.2014
20

Data interfaces
Push Services
pushed data
by previous
requested
task
SOAP
acknowledge
for
pushed data
invocation of
new tasks
APCs
Server
communication establishing
Intranet
Internet
Fig. 11: APC server communication via SOAP

The integrated push service communicates via Ethernet (TCP/IP
protocol ) with a server. The data is exchanged via the XML-based
SOAP protocol .
If push services are enabled in the HMI, the APC sends a request
to the server to confirm the connection upon every device start-up.
As a response to APC messages the server can pass new tasks to
the APC, e.g. to send counting messages every ten minutes
(Fig. 11).
To do this, the APC establishes the connection to the server. The
server must, therefore, be reachable for the APC. However, the
APC may be unreachable for the server in the network, e.g. due to
firewalls and NATs.
The server is not part of the Hella offer.
See the "Reference Push Service via SOAP" manual

for more information.
24.06.2014
21

Configuration and operation
3.4 Configuration and operation

Configuration
Fig. 12: Example web interface ('Device Information')
Fig. 13: Example web interface ('License Information')

The device is configured using the configuration HMI, which is
implemented as a web interface (Fig. 12) and can be accessed
from a PC connected to the APC through Ethernet. The connection
is established using a browser with the APC's IP address entered
in the address bar.
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22

Services
Java Runtime Environment (version 6 or higher) is a prerequisite.

No other supplementary software programs are required.
Access protection
Access to the configuration is password protected.
Upon delivery, the credentials are set to:
Operation
user counter
password counter
As soon as the installation, initial operation and configuration are

completed, the Automatic People Counter starts counting automatically.
The counting data are transferred via the corresponding configured
interfaces.
3.5 Services
Logging
Counting results and internal status changes of the counter can be

logged. The results are stored internally as text files in CSV format.
The logging function can be enabled or disabled using the HMI.
See Chapter 6.7.3 Configuring the logging and displaying the event log on page 93 for more detailed
configuration information.
Video streaming and recording

('Stream & Store')
The output of a video image on a display or for recording can be

enabled in parallel to the counting function.
Video data are transmitted as an MJPEG stream using the standardized RTSP protocol. The bandwidth can be adjusted to the
requirements and the constraints of the network infrastructure by
choosing the JPEG quality.
The 'Store' functionality can be used on Linux, Windows, or NAS
systems (Network Attached Storage) that are connected through
Ethernet. An NFS server, version 3 (or higher), must be installed
for Linux and Windows systems.
Unlike the video transmission, a RAW format is available for the
recording function besides the JPEG format. In addition to the
stored video data (AVI container), APC events such as counting
data and status information are saved in separate files (BIN files).
These data allow the evaluation of the counting values without
having to perform manual test counts.
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23

Services
The function can only be enabled if a corresponding

license file is installed on the APC. The license is
installed either upon delivery or it can be loaded at a
later date to the APC using the configuration HMI.
24.06.2014
See Chapter 6.8.2 Updating license file

on page 99 and Chapter 6.6.3 Configuring the
video transmission and recording on page 78 for
further information.
24
Technical data
Electrical data
Technical data
This chapter lists the technical data of the Automatic People
Counter and the environmental conditions required for its operation.
4.1 Electrical data

Hardware interfaces
Fig. 14: Interfaces (Connection side of the device)
X2
Multi I/O interface (18-pin plug)

Earthing bolt
X4
Ethernet interface
Notes regarding the use of the individual interfaces as
well as their pin allocation are mentioned in the following chapters.
Supply voltage
Digital input
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Input voltage UIN
12 .. 24 V DC
Input voltage UIN MIN/MAX
9 .. 32 V DC
Max. duration of input voltage interruption

without functional impairment
10 ms
Inverse polarity protection
available
Power consumption PIN
4 W (330 mA at 12
V DC)
Input
Type
Optical coupler
Isolating voltage
707 V DC
Input voltage (absolute), maximum
50 V
Input voltage (low), maximum
6V
Input voltage (high), minimum
9V
Input current (at 24 V DC)
10 mA
25
Technical data
Hardware interface specifications > Ethernet interface
RS-485
Type (hardware revisions until 03/2012)
not isolated
Type (hardware revisions from 04/2012)
galvanically isolated
Baud rate, up to
115,200 Baud
Terminating resistor
120 Ohm
(to be installed on each end of the bus)

Maximum number of participants (APC) on
RS-485 bus
64
Maximum bus length
300 m
(at a transfer rate of 115200 Baud and use

of Cat5+ twisted pair cable with terminating
resistor of 120 ohms)
Ethernet
Transfer rate
10 / 100 MBit/s
Cable length, maximum
100 m
Coding (for industrial Ethernet)
Connector type (APC/PC)
M12/IEC 631076-2-101
Pairing
1/2, 3/4
4.2 Hardware interface specifications

4.2.1 Ethernet interface
Characteristics
This interface serves for the communication of the APC with other
devices within an Ethernet network. The interface is also used for
connecting a PC in order to configure the device.
Pin allocation Ethernet interface
Fig. 15: Pin allocation for the M12

Ethernet interface
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Pin
no.
Nam
e
Description
I/O characteristic
TX+
Transmission data (positive

polarity)
Output
RX+
Received data (positive polarity)
Input
TX-
Transmission data (negative

polarity)
Output
RX-
Received data (negative polarity)
Input
Shiel
d
Shielding
26
Technical data
Hardware interface specifications > Multi-I/O interface
Ethernet cable M12/RJ-45
Fig. 16: Ethernet cable M12/RJ-45
Fig. 17: Pin allocation
Pins
Coding
Wiring
1:1
RJ-45 outgoing line
180
M12 outgoing line
90
Twisted Pair M12
1/2
3/4
Twisted Pair RJ-45
1/2
3/6
This Ethernet cable is not included in the scope of

delivery but it is needed for the initial start of operation
when the Automatic People Counter is connected to
the configuration PC of the installer.
Example sources of supply

Manufacturer
Item number/ model
Yamaichi Electronics
Y-ConC-R402S-ME4D-2000A
Weidmller
IE-C5DD4UG0030MCSA20-E
with Y-ConCable-2
Drag chain cable, PROFINET, M12, RJ45,
Cat.5 (IEC 11801) / Cat.5e (TIA 568-B),
PUR, 3 m
4.2.2 Multi-I/O interface

Characteristics
24.06.2014
The Multi-I/O interface is used to provide the power supply, a digital input (often used for a door contact), a digital output as well as
the interface to the RS-485 communication interface. Via jumpers
the interface offers furthermore the possibility for the selection of
several parameter sets for different doors respectively mounting
locations.
27
Technical data
Hardware interface specifications > Multi-I/O interface
Pay attention to the specifications of the mating

plug ( Chapter 4.3 Mating plug specifications
on page 29).
See Chapter 6.9 Door coding on page 104 for
detailed informations.
Pin allocation Multi-I/O interface

A
Orientation optics
Fig. 18: Pin allocation Multi-I/O interface

Pin no.
Name
Description
I/O characteristic
CODE(2)_COMMON
Coding PIN 2
Output
CODE-ID (2)
Coding PIN 2
Input
CODE(1)_COMMON
Coding PIN 1
Output
CODE-ID (1)
Coding PIN 1
Input
CODE(0)_COMMON
Coding PIN 0
Output
CODE-ID (0)
Coding PIN 0
Input
RS-485 A
Bus terminal RS-485 (positive) - connected

to pin 8
Input/Output
RS-485 A
Bus terminal RS-485 (positive) - connected

to pin 7
Input/Output
RS-485 B
Bus terminal RS-485 (negative) - connected

to pin 10
Input/Output
10
RS-485 B
Bus terminal RS-485 (negative) - connected

to pin 9
Input/Output
11
GND RS-485
Ground terminal RS-485
Output
12
GND RS-485
Ground terminal RS-485
Output
13
OUT -
Negative voltage of the galvanically isolated

switching output (output ground)
Output
14
OUT +
Positive voltage of the galvanically isolated

switching output (output +)
Output
15
DOOR-
Negative terminal of door contact
Input
16
DOOR+
Positive terminal of door contact
Input
17
Power supply
Negative terminal (GND)
Input
18
Power supply
Positive terminal (U IN+)
Input
24.06.2014
28
Technical data
Mechanical data
4.3 Mating plug specifications

Mating plug Ethernet M12
Type
Connector
Company/supplier
Binder
Item description
Ethernet connector
Series 825 (M12x1)
Shielding
Shieldable/360 shielding connection
Connection
Thread lock M12x1

Screw connection
Degree of protection
IP 67
Pole number
Coding
Transmission characteristics
DIN EN 50173/CAT 5
Outgoing line
90, 180
4.4 Environmental conditions

Operating temperature
-25 .. +70 C
(ambient temperature housing)

Storage temperature
-40 .. +85 C
(the device is switched off)

Relative humidity (non-condensing)
0 .. 95%
Relative humidity (non-condensing), maximum on 30 consecutive days in the year
95%
4.5 Mechanical data

Housing
Dimensions
141.7 mm x 71.5 mm x 30.9 mm
Weight
400 g
Execution (variant with cover disk)
vandalism-safe
Material
Aluminum (Al-alloy 230D)
Fastening points
Bottom side
4 x M4 (6 mm)
For information regarding the mounting dimensions

see Chapter 5.1 Mounting the APC on page 32.
24.06.2014
29
Technical data
Optical data
Tests
Vibration, broadband noise
Test according to IEC 61373, Item 9 (category 1/class B)
Cold
Test according to EN 50155-10.2.3
Dry heat
Damp heat
Radiated emissions- enclosure
Test according to EN 50121-3-2, Table 6, Item 1
Conducted EMC emissions- Battery powered

system
Radiated immunity
Test according to EN 50121-3-2, Table 9, Item 1 & 2
Conducted immunity- Battery powered systems and AC powered auxiliary systems
Conducted immunity- Signal lines
Electrostatic discharge- enclosure
Fast transients, Burst- Battery powered systems and AC powered auxiliary systems
Fast transients, Burst- Signal lines
Surge- Battery powered systems and AC

powered auxiliary systems
Dimensions
4.6 Optical data

Resolution
Hardware (Kodak KAC-00400)
768 x 488 pixels
Software
640 x 480 pixels
Aperture
2.0
Focal length
2.2 mm
Angle of view(hor.)
110
24.06.2014
30
Technical data
Product label
4.7 Certificates and approvals
4.8 Product label

1
2
3
4
5
6
7
8
9
10
Fig. 19: Product label
Manufacturer
Data matrix code
Production date
Firmware version at delivery time
MAC address
IP address (delivery status)
Hella part number
I/O sub-module
CE marking
Disposal sign
The product label is located on the back side of the device and
contains the information shown in (Fig. 19).
The data matrix code serves as serial number and
contains the following information in encoded form:
24.06.2014
MAC address,
Production date,
Production place,
Version/revision.
31
Installation
Mounting the APC
Installation
The following chapter describes the mounting and initial operation
of the APC. It provides instructions for establishing the connections
as well as wiring examples for different applications.
5.1 Mounting the APC
Prerequisites
Personnel:
n System integrator
Special tool:
n Angle measuring device

n Distance measuring device
1.
Consider the following requirements when selecting the

mounting position:
n A minimum clearance of 0.2 - 0.3 m must be observed
between the counting lines and the entrance to the monitored area.
n The counting area must be free of interfering objects as
far as possible.
n The people flow must be in the center of the monitored
area.
n The counting lines must be set in such a way that people
cannot bypass the counting lines, as they will otherwise
not be counted.
n There must not be any 'Point of Interest' in the monitoring
area, i.e. no place where people are encouraged to stay
(sales counter, coat stands, info stands, etc.).
2.
Ensure that the mounting position and the holder or the protective housing provide sufficient stability and do not limit the
visual range.
3.
Ensure that the visual range is not obstructed (by protective

housing, handrails, vault doors etc.) and that ambient lighting
is adequate.
If visibility in the visual range is impaired, a disparity area can
be defined ( Chapter 6.4.2 Disparity area on page 54).
Obstructed visual range or inadequate ambient
lighting may cause reduced accuracy and incorrect counting results.
The required light intensity is 30 Lux.
4.
24.06.2014
Ensure that there is enough room to connect the connectors

required ( Chapter 4.3 Mating plug specifications
on page 29).
32
Installation
Mounting the APC
Mounting parameters
Fig. 20: Mounting position (angle)

5.
Consider the following parameters when positioning the APC.

Use the angle measuring device to align it.
The mounting position and alignment can influence the counting accuracy.
In vehicles, the device should be generally
installed inside.
Position and align the APC as shown in

Fig. 20 and described in Mounting parameters Table on page 33.
The reference plane for the installation height is

the floor underneath the APC. Measure the
installation height from the base to the optics.
Mounting parameters
24.06.2014
Installation height
2.10 .. 4.00 m
Mounting angle
0 .. 30
Mounting angle
0 ( 5)
Distance from the door,

optimal
max. 60 cm
Minimum distance to people
20 cm
Lateral alignment
centred in the passage area
33
Installation
Mounting the APC
6.
Monitored area (detailed informations on page 110)

Installation
height [m]
Width (X) [m]
Depth (Z) [m]
2.10
1.90
1.70
2.30
2.30
2.00
2.50
2.80
2.40
2.70
3.20
2.70
3.00
3.80
3.20
3.50
4.90
4.10
4.00
5.90
4.90
Pay attention to the dimensions of the monitored area, depending on the installation
height and the optic.
For installation heights which deviate from
the values mentioned in the table
( Mounting parameters Table on page 33),
please contact Hella.
7.
Note down the actual heights, distances and angles for use
during device configuration ( Chapter 6.3.1 Position and
alignment on page 44).
8.
Mount the APC in its intended position using 4 M5 screws or

at the base with 4 M4 screws. Mount the APC in its intended
position.
The positions and distances of the mounting
holes can be found in the dimensions drawing
( Dimensions on page 30).
NOTICE!
Reduced counting accuracy
If the mechanical fixation of the APC changes
during operation (e.g. due to vibrations), this will
affect the positioning of the APC. The configured
angles and do not match any more and the
counting accuracy is reduced.
9.
24.06.2014
Ensure that the position of the APC cannot

change during operation.
Secure the bolted connections against loosening.
Secure all cable connections by appropriate means (e.g.

cable ties).
34
Installation
Wiring examples
If it is necessary to deviate from the optimal alignment,

consult Hella regarding potentially necessary parameter optimizations.
5.2 Establishing the connections

Prerequisites and general notes
n System integrator
Personnel:
1.
Ensure that the power supply of the APC is switched off.
2.
Cover or isolate neighboring components that are energized.
3.
NOTICE!
Damage to electronic components due to
electrostatic discharge
The internal components of the APC can be
damaged by electrostatic discharge transmitted
via the interface contacts.
Touch an appropriate ground or earth potential or apply a ground strap before connecting
any components, in order to avoid electrostatic discharge.
Install network, field bus and signal lines in

such a way that inductive and capacitive
interferences do not cause any impairment.
4.
5.
Notes on the Ethernet connection
Switch on the power supply.
The APC is normally supplied with a fixed default IP address. The

network settings of specific devices might need to be adjusted
before they are connected to the mains.
Default settings
DHCP
usage off
IP
192.168.100.10
Gateway
192.168.100.1
Subnet Mask
255.255.0.0
5.3 Wiring examples
24.06.2014
35
Configuration
Preparation for HMI access
Configuration
This chapter describes the basic configuration of the APC parameters as well as a selection of additional software functions.
6.1 Preparation for HMI access

The APC is configured and the counting test is performed using the web interface (HMI), which is provided by a JAVA applet on the APC.
No additional software must be installed for the configuration of the APC, only a web browser is started and
the IP address is entered in the address bar.
When starting the HMI, normal operation will be interrupted. Closing the browser window will cause return
to normal operation.
Preparation
1.
Configure the following network settings (TCP/IP) for the network adapter on the PC to which the APC is connected:
How the dialog for modifying these settings is accessed
depends on the operating system used:
n In Windows 7:
Control panel Network and Internet
Network and Sharing Center
Change adapter settings
Properties of LAN connection
Properties of Internet protocol V4
n In Windows Vista:
Control panel Network and Internet
Network and Sharing Center
Manage network connections
Properties of Internet protocol V4
n In Windows XP:
Properties of network environment
Properties of Internet protocol
Write down the old settings so that they can be restored later.
n Set fixed IP address: 192.168.100.2
n Set subnet mask: 255.255.0.0
24.06.2014
36
Configuration
Fig. 21: Java Control Panel

2.
To ensure that the APC loads only current data, Java must
not use any cache.
To verify this, open Java Control Panel in Windows using
an administrator account (Fig. 21).
n In Windows Vista/7:
Control panel Programs Java
n In Windows XP:
Control panel Java
24.06.2014
37
Configuration
Fig. 22: Settings for temporary files

3.
Click the Settings... button in the Temporary Internet Files

area on the General tab.
The Temporary Files Settings dialog (Fig. 22) opens.
4.
Disable the Keep temporary files on my computer checkbox

and confirm the modifications with OK (Fig. 22).
5.
Start the browser and enter the IP address (192.168.100.10)

stated on the APC product label in the address bar.
If the configuration on the APC is changed manually, the IP address can differ.
6.
IP address of the APC upon delivery:

192.168.100.10
Pay attention to the IP address on the
product label if a different initial configuration
was ordered.
Enter user name ( User ) and password ( Password ).

Access is password protected upon delivery with:
username counter
and
24.06.2014
password counter
38
Configuration
Fig. 23: Example 'Device Information' menu page

7.
The start page (Fig. 23) of the web interface appears. Settings can be made here or counting data can be retrieved.
The default state of the Parameter Set
Information (Fig. 23) is Not Modified . It is set
for preinstalled parameter sets as used in transportation applications for fixed door scenarios.
By Changing the parameters the state turns into
Modified .
24.06.2014
39
Configuration
Basic operation of the configuration HMI
Fig. 24: 'License information' menu page

8.
Fig. 24 shows which licenses are installed.
Copy to Windows clipboard

To copy the device informations:
Clicking the Copy to Clipboard button copies device informations to the Windows clipboard
6.2 Basic operation of the configuration HMI

General notes
NOTICE!
Loss of unsaved settings
When the configuration HMI is loaded, a browser
window refresh can cause the loss of the unsaved settings.
Do not refresh the browser window while the configuration HMI is being loaded.
Several menu pages contain notes regarding the

graphic representation of parameters (e.g. counting
gates) or regarding the visualization of the parameter
settings.
24.06.2014
Always consider these notes.
40
Configuration
Basic operation of the configuration HMI > Display and change values
6.2.1 Navigate within the HMI

To navigate:
1.
Select the entries in the navigation bar (Fig. 25) in order to go

to a certain configuration category.
The first menu page of the category is displayed.
Fig. 26: Menu pages and tabs (example)

2.
Change the menu pages with the tabs (Fig. 26/top) or the
Back (Fig. 26/bottom left) and Next buttons (Fig. 26/
bottom right).
Fig. 25: Navigation bar
6.2.2 Display and change values

To display and change the values in the input fields:
1.
Clicking the Revert button discards any changes and

restores the current settings.
When changing the menu page, the APC values
are read automatically.
2.
Select the input field by clicking on it.

A text field (tool tip), which appears when positioning the mouse cursor over the input field,
indicates the allowed value range.
24.06.2014
41
Configuration
Basic operation of the configuration HMI > Display and change values
3.
Increase or decrease the values by numerical entries or by

using the arrow keys.
[Up/down arrow]: 1
[Alt] + [up/down arrow]: 10
[Shift] + [up/down arrow]: 100
The 'Monitored Area', 'Area of Interest' (AOI)

and the 'Counting Gates' can be adjusted by
pressing and holding the left mouse button in
the 'Image' area of the respective menu
page. The associated numerical values are
adjusted automatically.
The items of the polygonal counting lines
('Counting Polygons' menu page) can be
adjusted by pressing and holding the left
mouse button.
By pressing the right mouse button at any
position, items can be added through the
Add Point context menu item.
By pressing the right mouse button on an
item, this item can be deleted through the
context menu item Delete Point .
4.
Clicking the Save button applies the parameters of the current menu page.
If a value, which is outside the permissible value
range, was entered into one of the input fields, a
corresponding error message appears as a popup dialog.
The settings remain even after switching-off the

power supply.
The modification of certain settings (device settings, communication parameters) requires a
device restart.
When leaving a menu page without saving the

changes by means of Save the user is prompted to
confirm if the modified values should be saved.
24.06.2014
42
Configuration
Basic operation of the configuration HMI > HMI menu structure
6.2.3 HMI menu structure

Below you will find an overview of the hierarchical menu structure:
Menu
Menu entry
Tab
Comment
Status
Overview
Device Information
device ID, firmware Version, IP

status
License Information
valid licenses
Live Views
Live Demo
live count values, camera view,

OSD status
Logging
Event Log
count and status logfile
Basic Settings
1. Mounting & Orientation
mounting height and angles
2. Counting Area
area of interest
3. Counting Gates
simple counting gates and

counting modes
4. Acceptance Test
logged counting test
Configuration
Advanced Settings
Communication Settings
Add-On Features
24.06.2014
Optical Self Diagnosis count suppression on poor lighting

conditions
Disparity Image
suppression of interfering objects

in camera view
Exposure Control
camera region detecting lighting

conditions
Stairs Handling
floors with different levels
Minimal Height
suppression of fault objects
Reference Image
comparable camera image for

maintenance
Counting Polygons
complex counting gates
IP Configuration
static or dynamic IP setup
Network Services
NTP, Telnet, SSH and SNMP
Communication
protocols and serial setup
Digital Input
input usage
Push Service
enabling SOAP/XML messages

and server setup
File Upload
enabling file upload and server

setup
Clear Zone Monitoring enabling clear zone monitoring

data messages
Object List
enabling and world coordinate

system
Basic Video Settings
enabling, frame rates, codecs,

image quality
43
Configuration
Basic configuration > Position and alignment
Menu
Menu entry
Tab
Comment
Advanced Video Settings
IP ports and NFS mount
Stream & Store Demo start and stop of storing videos

Other Settings
Service Tools
Date & Time
set time and time zone
Data File Recording
enabling and mode of count data

recording
Logging (old style)
enabling, mode and file sizes
HMI Settings
password protection
Firmware Update
upload new firmware version
License File Update
upload license file
Reboot Device
reboot APC
Factory Reset
reset to factory defaults
Download syslog
system log file for maintenance
Export Parameter Set
download parameters
Import Parameter Set
upload parameters
6.3 Basic configuration

The settings described in the following chapters are the minimum
requirements for counting events.
After the successful completion of the initial configuration
save all the settings as a parameter set ( Chapter 6.8.6
Parameter Export on page 103 ).
6.3.1 Position and alignment

In order to obtain correct counting results, the position and alignment of the APC at the installation site must be set using the configuration HMI.
Proceed as follows:
24.06.2014
44
Configuration
Basic configuration > Counting area and enabling suppression of stat...
Fig. 27: '1. Mounting & Orientation' menu page

2.
Go to the Basic Settings 1. Mounting & Orientation

menu page.
3.
Set the orientation of the connections in the Connector

Alignment area with the Direction and Orientation dropdown lists (Fig. 27).
4.
Enter the parameters Height , Pitch Angle () and Yaw

Angle () into the corresponding input fields.
If Orientation is set to Horizontal the value 0
is set automatically for the Pitch Angle () .
Viewing from the connector side the yaw angle

() is clockwise positive using the direction set to
outward. Clockwise negative using the direction
set to inward.
5.
Confirm the parameters with the Save button.
6.3.2 Counting area and enabling suppression of static objects

On this menu page the counting area ( Counting Area, Area of
Interest ) is defined within the monitored area Monitored Area at
Ground . This demarcates the area at ground level within the monitored area that is used for detecting people and all derived functions such as counting, fill level, object list.
24.06.2014
45
Configuration
By restricting the monitored area to the counting area, static

objects in the boundary areas that could interfere with counting
accuracy can be left out without unnecessarily reducing the monitored area in which persons are recorded.
If there are interfering objects in the monitored area, the BGS
function, which provides automatic suppression of static objects,
can additionally be enabled in the counting area.
Any static objects in the monitored area are automatically detected during configuration as white surfaces in
the picture Monitored Area next to the camera picture.
Generally, the BGS function is not used for mobile

APC applications in vehicles.
Fig. 28: '2. Counting Area' menu page - BGS enabled
24.06.2014
46
Configuration
Fig. 29: '2. Counting Area' menu page - BGS disabled

1.
Go to the Basic Settings 3. Counting Area menu page

(Fig. 28).
2.
Clicking the Straighten out button fits the counting area

shown in yellow ( Area of Interest in monitored area , Fig. 28)
in its maximum (excluding the red area).
3.
To avoid static impurity (e. g. persons or objects) resize the

Area of Interest in monitored area by mouse (Fig. 28).
4.
Clicking the Refresh Image button updates the display of

the static objects in the Monitored Area graphic with the
new settings.
5.
If there are interfering objects in the monitored area, the

BGS function, which provides automatic suppression of
static objects, can additionally be enabled in the counting
area or as an alternative.
Activating this function is advisable if the static
objects are in the middle of the counting area
meaning reducing the size of the counting area is
not practical, or if the presence of static objects
is expected later e.g. the placement of advertising displays or a change in decoration.
Consult the manufacturer before using this

function.
Clicking the Refresh Image button updates the

representation of the static objects in the
Monitored Area graphic. The effect of the
BGS function is visible provided there are static
objects in the counting area.
24.06.2014
47
Configuration
6.
24.06.2014
Confirm the entry with the Save button.
48
Configuration
Basic configuration > Counting gates
6.3.3 Counting gates

The position of the counting lines ( Enter plane and Exit plane )
in the counting area can be adjusted on this menu page.
Fig. 30: '3. Counting Gates' menu page
Fig. 31: '3. Counting Gates' menu page - Feature disabled

1.
24.06.2014
Go to the Basic Settings 4. Counting Gates menu page

(Fig. 30).
49
Configuration
Basic configuration > Counting gates
If the Use Polygon Counting option is enabled

on the Advanced Settings
Counting Polygons menu page, the default
counting gates are disabled. This status is
marked by an indication in the Parameter area.
2.
Configure the polygonal counting lines as

described under Chapter 6.4.7 Polygonal
counting gates on page 61.
Adjust the position of the counting lines to the door area by

changing the offset V Position CL or by mouse.
General requirements
If possible, counting lines should be in the
central third of the counting area so that persons can be recorded in time before they
cross the counting lines.
A minimum clearance of 0.2- 0.3 m must be
observed between the counting lines and the
entrance to the monitored area.
The counting lines must be set in such a way
that people cannot bypass the counting lines,
as they will otherwise not be counted.
Application in vehicles
For doors with two wings which open at the
center and slide over the counting lines,
enable the Use Door Masking function in
order to eliminate the possible influence of
the doorway on the counting function.
Disable the door masking when there is no
double center opening door.
If the door masking Door Masking is enabled, the center point between the doors
( Door Center Point at Ground ) is represented as intersection in the Image area.
If Door Masking has not been enabled,
position the counting lines using the mouse
or by changing the offset V Position CL .
In transport vehicles, position the counting
gates within and near the door. In case of the
access doors (front door in buses), the
counting gates can be shifted a little bit further inwards.
3.
Depending on the situation, a suitable mode for persons who

turn around has to be set:
n one count for persons who turn around ( one count per
person )
n no count for persons who turn around ( no count on Uturns )
n counting every time counting lines are crossed ( one
count per crossing ).
24.06.2014
50
Configuration
Basic configuration > Acceptance test
See Chapter 3.1 Functional description

on page 13 for an explanation of the function.
4.
Confirm the modifications with the Save button.
6.3.4 Acceptance test

After completing the basic configuration, a counting test can be
performed as a quick test.
Prerequisites
1.
Connect a PC to the Ethernet interface of the APC

( Chapter 6.1 Preparation for HMI access on page 36).
2.
When using in vehicles, ensure that the door trigger works

properly.
To perform the acceptance test ensure that the
doors are open. To configure the door contact
see Configuring the door contact
on page 68
24.06.2014
51
Configuration
Basic configuration > Acceptance test
Performing the acceptance test

To perform the acceptance test:
Fig. 32: '4. Acceptance Test' menu page

1.
Go to the Basic Settings Acceptance Test menu page

(Fig. 32).
2.
Start the acceptance test by clicking the Restart Test

button.
The count starts and the current count results are displayed in the Test Results area.
3.
Enter and exit three times in the center as well as on the left
and right side of the door area and test the counting during
this process.
4.
End the test with the Stop Test button.

If all nine entry and exit events have been counted, the
color of the counting value and the representation of the
display field Test state change to green.
5.
If the test is successful, confirm the result with the Accept

Result button.
The device saves a reference image automatically. This
image can be compared on the Advanced Settings
Reference Image menu page with the current image
of the APC e.g. to modify the installation position.
24.06.2014
52
Configuration
Advanced configuration > Optical self diagnosis
6.4 Advanced configuration

6.4.1 Optical self diagnosis
The optical self diagnosis checks the functionality of the optical
path during APC operation. The optical self diagnosis can be configured automatically. In this case, a value is defined for the
Optical Self Diagnosis Threshold Value parameter.
During the operation a comparative value is continuously determined. Darkness or obstructions in the optical path lead to significant undercutting of the Optical Self Diagnosis Threshold Value
and are, therefore, reliably recognized.
The prerequisite for the automatic configuration of the
optical self diagnosis is that the APC is in its final
installation position and that it is already configured.
Furthermore, no people must be present in the
counting area and sufficient lighting (greater than 30
Lux) must be ensured.
Fig. 33: 'Optical Self Diagnosis' menu page

To configure the optical self diagnosis:
1.
Go to the Advanced Settings Optical Self Diagnosis

menu page (Fig. 33).
2.
For the automatic configuration of the response threshold for

the self diagnosis, enable the Auto OSD Threshold button.
The automatic configuration is completed in approx. 12
seconds.
3.
24.06.2014
For the manual configuration of the self diagnosis, set the

parameters in the Optical Self Diagnosis , Time for OK
Decision in Frames and Time for Error Decision in Frames
input fields.
53
Configuration
Advanced configuration > Disparity area
4.
With the OSD Count Suppression dropdown list you can

define whether an error detected by the optical self diagnosis
should interrupt the count.
By default an OSD Error is set or cleared after 15
seconds with an OSD value below or above the
OSD Threshold. One Frame is 0.05 seconds.
5.
6.4.2 Disparity area

Ceiling panels, door compartments, exit signes and in general
hanging objects that intrude into the visual range of the APC from
the top, can affect the counting accuracy.
If these objects are on the edge of the visual range, the picture
area to be assessed (disparity area) could be reduced so that
objects that may interfere with the counting are excluded (Fig. 34).
Fig. 34: Disparity and elevation map
24.06.2014
54
Configuration
Advanced configuration > Disparity area
Fig. 35: 'Disparity Image' menu page
Fig. 36: 'Disparity Image' menu page - With activated check box
24.06.2014
55
Configuration
Advanced configuration > Exposure control
To establish the disparity area:

1.
Go to the Advanced Settings Disparity Image menu page

(Fig. 35).
2.
Set the disparity area so that potential interferences are

excluded. This can be done using the Left Border , Upper
Border , Right Border and Lower Border input fields or
by mouse.
With the Disparity Image option, it is possible to
switch between the original and the disparity
image. The disparity image facilitates the appreciation of the potential interference points. It
shows the special sight of the camera.
6.4.3 Exposure control

Especially bright areas in the evaluation range of the exposure
control can result in a too dark over all image, as the exposure is
reduced. Changing the size and position of the exposure control
area will affect the automatic adjustment of the image exposure.
The set area is the reference for the calculation. Set it to a bright
area results in an overall darker image. Set it to a darker area
results in an overall brighter image.
Fig. 37: 'Exposure Control' menu page

To configure the exposure control:
24.06.2014
1.
Go to the Advanced Settings Exposure Control menu

page (Fig. 37).
2.
Update the view in the Image area with the Refresh Image
button.
56
Configuration
Advanced configuration > Stairs handling
3.
Set the size and position of the yellow rectangle used to

adapt the exposure that it either includes or excludes bright
or dark areas.
4.
A reduction of the value of Left Border or

Right Border shifts the threshold to the left,
and an increase shifts it to the right.
A reduction of the value of Upper Border or
Lower Border shifts the threshold down,
and an increase shifts it up.
6.4.4 Stairs handling

If there are stairs in the visual range, adjustments can be made
with the Stairs Handling option in order to reach an equally high
counting accuracy in those areas.
Fig. 38: 'Stairs Handling' menu page

To configure the stairs handling:
24.06.2014
1.
Go to the Advanced Settings Stairs Handling menu page.
2.
Switch on the stairs handling with the Usage dropdown list.
57
Configuration
Advanced configuration > Minimal height
3.
Select the appropriate application case with the Case dropdown list.
Fig. 39: Stair(s) handling (schematic illustration)

1
2
3
Diagram 1 (level 1, stair(s), level 2)

Diagram 2 (level 1, stair(s), platform, stair(s), level 2)
Diagram 3 (level 1, stair(s), intermediate platform, stair(s), level
2)
The application case is represented schematically
(Fig. 39) in the Hints area.
4.
Enter the heights of the stairway sections in the input field in

the Parameter area.
For information on how the stairs handling works
see Chapter 3.1 Functional description
on page 13
5.
To rotate the visualized stairs, adjust the hight Hm and H1.
6.
6.4.5 Minimal height

The minimal counting height is used to suppress the counting of
objects below a given height threshold.
People or objects below this height are not counted.
Upon delivery, a minimal height of 1000 mm is set.
This value has shown the best result to prevent from
counting small objects like bags, dogs, etc.
24.06.2014
58
Configuration
Advanced configuration > Reference image comparison
Fig. 40: 'Minimal Height' menu page

1.
Go to the Minimal Height menu page (Fig. 40).
2.
Set the minimal counting height in the minHeight input field.
3.
6.4.6 Reference image comparison

A reference image created in the acceptance test ( Chapter 6.3.4
Acceptance test on page 51) for the configured installation position can be used for comparison with the current installation position in order to be able to identify the possible modifications and
the errors resulting from them.
24.06.2014
59
Configuration
Advanced configuration > Reference image comparison
Fig. 41: 'Reference Image' menu page

To perform a reference image comparison:
1.
Prerequisite for the reference image comparison
is that an acceptance test was performed successfully or a reference image was created manually so that a stored reference image can be
used for the comparison.
If there is no reference image available, an

error message ( File .../refimg.pgm not
found ) is displayed.
Go to the Advanced Settings Reference Image menu

page.
2.
Click the Refresh Image button to refresh the current

camera view in the Camera Image area.
3.
Move the mouse cursor over one of the two images.

The coordinates of the cursor are displayed and in the
other image, the same position is visualized by a red
circle.
The visualization can be used for the direct
comparison of the images in any position.
4.
24.06.2014
If differences are found, the installation position (Fig. 41)

might have to be re-configured.
60
Configuration
Advanced configuration > Polygonal counting gates
6.4.7 Polygonal counting gates

The polygonal gates can contain 2 to 6 bending points.
The door masking Door Masking and the repassing

detection Repassing can be enabled also when using
the polygonal counting gates.
But these functions must be enabled on the
Basic Settings 4. Counting Gates menu page
before the polygonal counting gates are enabled.
See Chapter 6.3.3 Counting gates on page 49 for
further information.
Fig. 42: 'Counting Polygons' menu page

To configure the polygonal counting gates:
24.06.2014
1.
Go to the Advanced Settings Counting Polygons menu

page (Fig. 42).
2.
Click the Use Polygon Counting checkbox to enable polygonal counting gates.
3.
In order to view the position of the counting gates and of the

monitored area, enable the Show In/Out Lines and Show
AOI checkboxes.
4.
Click with the right mouse button at the desired position in

the image in order to add an inflection point to the polygonal
counting line through the Add Point context menu item.
5.
Move the polygonal counting gates, if necessary, with the left

mouse button pressed.
61
Configuration
Configuring the communication settings > IP configuration
6.
Click with the right mouse button on an inflection point, in

order to remove it from the polygonal counting gates through
the Delete Point context menu item.
7.
Click the Swap button to switch between the Enter and

the Exit counting gate, if necessary.
8.
Save the changes with the Save button.
6.5 Configuring the communication settings

6.5.1 IP configuration
Depending on the integration of the APC in a network, modifications to the IP Settings (IP address, subnet mask, gateway) could
be necessary.
Fig. 43: 'IP Configuration' menu page
24.06.2014
62
Configuration
Configuring the communication settings > IP configuration
To modify the settings:

1.
Go to the Communication Settings IP Configuration

2.
With the Use DHCP checkbox define whether a fixed or

dynamic IP address should be used:
n To use a fixed IP address Use DHCP has to be disabled and the IP Address , Subnet Mask and
Gateway input fields have to be set according to the network environment..
n To use a dynamic IP address which is allotted by a network router in its network, Use DHCP has to be enabled.
NOTICE!
In case of misconfiguration, the APC may be
inaccessible from the network after the restart.
The default IP address of the APC is

192.168.100.10.
Use freeware programs such as Wireshark
(www.wireshark.org) for determining the counter
IP address. When the counter is switched on,
these programs can capture messages which
identify the IP address as well as the MAC
address. If the IP address range is known, programs such as nmap (www.nmap.org) are useful
when searching for devices.
3.
At least one DNS server must be set up for APC services

that use domain names instead of the IP address. The APC
provides a DNS server when DHCP is enabled. This setup is
used as fallback and for static IP usage.
4.

The modified communication settings take effect
after you restart the APC.
24.06.2014
Comply with the instructions under

Chapter 6.8.3 Rebooting the APC
on page 100.
63
Configuration
Configuring the communication settings > Network Services
6.5.2 Network Services
Fig. 44: 'Network Services' menu page

The APC offer some services that can be used depending on the
network environment.
A connection to the console of the internal embedded linux system
is not required in the normal case! But access can help in cases of
the development of back-end systems.
There are two ways to access shell accounts of the internal
embedded linux system. The telnet access via TCP/IP port 23
could be used easily with software included in most PC operating
systems. The telnet access is not encrypted and is not safe.
Therefor a second access is available called SSH (Secure SHell)
via TCP/IP port 22. This access is encrypted. Not all operating systems include SSH client software out of the box.
For Windows usual client software are PuTTY
(www.putty.org) or ssh included in Cygwin
(www.cygwin.com).
The SNMP (Simple Network Management Protocol) services can
be used to access values of one or multiple APC in an intranet with
usual network management tools. The description of the available
data of the APC is defined by a MIB (Management Information
Base) file.
24.06.2014
64
Configuration
Configuring the communication settings > Protocol and serial communication
Ask for the MIB file of the APC at Hella support at following e-mail address:
people.counter.support@hella.com
Usual free SNMP network management tools are

Zabbix (www.zabbix.com) as an enterprise-class monitoring service or PowerSNMP (www.dart.com) as a PC
software.
If possible, activate time synchronisation using the NTP (Network
Time Protocol) and by entering a valid NTP server. The time used
by the APC depends on the selected time zone. If no IP is entered,
the APC stops trying to get the time via NTP protocol.
1.
Go to the Communication Settings Network Services

2.
Activate services according to your needs.
3.
Set up the NTP server if possible.
4.


on page 100.
The APC has no battery-bufferd clock for power outages and the internal clock can have an inaccuracy of
6 seconds per day.
A VPN (Virtual Private Network) client is included in the APC
system. The VPN client is not switched on and can not be configured in the HMI. Use the embedded linux to setup the VPN.
For more VPN setup information use the "how to" documentation of the OpenVPN website (http://
openvpn.net/index.php/open-source/documentation/
howto.html) or contact the manufacturer.
For file transfer from and to the APC the SFTP (Secure File
Transfer Protocol) is acccessable by user "customer" and password "counter". It uses as SSH the TCP/IP port 22.
6.5.3 Protocol and serial communication

For the communication of the APC with external devices, the
appropriate settings for the RS-485 protocol must be made.
24.06.2014
65
Configuration
Configuring the communication settings > Protocol and serial communication
Fig. 45: 'Communication' menu page

To adjust the settings:
1.
Go to the Communication Settings Communication menu

page (Fig. 45).
2.
In the Communication protocol type dropdown list select the

desired protocol.
For communication via Ethernet, it should generally be
HAGL over Ethernet .
3.

24.06.2014

on page 100.
66
Configuration
Configuring the communication settings > Digital input and door contact
6.5.4 Digital input and door contact

This chapter describes how the digital input can be configured.
Fig. 46: 'Digital Input' menu page

To configure the digital input:
1.
Go to the Digital Input Settings menu page (Fig. 46).
2.
Select one of the possible inputs from the Input Selection

dropdown list.
3.
Set the desired behavior with the In Mode dropdown list.
4.
Configure the trigger behavior with the Active State Polarity

dropdown list.
5.
24.06.2014
NO_TRIGGER : Digital input disabled. The

APC counts permanently.
DOOR_TRIGGER : Digital input enabled
(e.g. connection of a door contact to start and
stop counting). The APC only counts at the
level of the input signal defined as follows. (It
is generally only needed for use in vehicles.)
LOW_ACTIVE : Counting begins when the

level is low.
HIGH_ACTIVE : Counting begins when the
level is high.
With the Start delay input field define the delay between the
occurrence of the Start trigger event and the start of the
count in milliseconds.
67
Configuration
Configuring the communication settings > Digital input and door contact
6.
With the Stop delay input field define the delay between the
occurrence of the Stop trigger event and the stop of the count
in milliseconds.
7.
With the Hold Time input field define the minimum retention
time from the start of the count in milliseconds. It is 2000 ms
and is not adjustable.
A suitable value should be entered here if, after
the start of the count, the level of the trigger
signal again changes for a time longer than the
debouncing time of approx. 30 ms.
Configuring the door contact

A door contact is intended to suppress counting in vehicles when
the doors are shut and people are in the counting gate area (e.g.
persons standing in the door area in the vehicle).
The door signal should have already switched the level
when the doors start to open and should switch back
only when the door is almost completely shut. Meanwhile, the level must remain stable. The opening of the
door itself must not trigger counting events.
Check the behavior by repeatedly opening and

closing the door.
To configure the door contact:

1.
Go to the Communication Settings

Communication Settings menu page (Fig. 46).
2.
If the counting is started automatically with the door opening,

enable the Use door trigger checkbox.
If this option is disabled, the counting always
takes place, independent of the door signal.
3.
With the Switching level option, configure the trigger

behavior.
4.
Low active : Door open at low level.

High active : Door open at high level.
With the Start delay (ms) and Stop delay (ms) input fields
define the trigger delay time in ms for the start or stop of the
counting.
Stop delay corresponds to the follow-up time
after Door contact closed and serves the further counting if the connected door contact is not
a final position switch.
24.06.2014
68
Configuration
Configuring the communication settings > Configuring the digital output
5.
With the Hold time input field adjust, if necessary, the minimum hold time after start. It is 2000 ms and is not adjustable.
The minimum hold time serves to bypass shortterm level changes after opening the door (e.g. in
case of pneumatically triggered vehicle doors).
6.

The modified settings take effect after you restart
the APC.

on page 100.
6.5.5 Configuring the digital output

This chapter describes how the digital output (optical coupler
output) can be configured.
Fig. 47: 'Digital Output' menu page

To configure the function of the digital output:
24.06.2014
1.
Go to the Digital Output Settings menu page (Fig. 47).
2.
Select one of the possible outputs from the Output

Selection dropdown list.
69
Configuration
Configuring the communication settings > Configuring the digital output
3.
Set the desired behavior with the Output Mode dropdown

list.
4.
Configure the trigger behavior with the Active State Polarity

dropdown list.
5.
Disabled : Digital output disabled

IN_Event : Signaling for count in entry direction
OUT_Event : Signaling for count in exit
direction
IN_or_OUT_Event : Signaling for count in
entry or exit direction
Fill_Level_Event : Signaling for persons
detected in the recording area (fill level)
Clear_Zone_Event : Signaling for persons
or objects detected in recording area (clear
zone)
With the tPulse and tPause input fields the signal lengths
and delay time can be adjusted for the digital output, in milliseconds.
24.06.2014
Low active : The output switches to the low

level in case of a trigger event.
High active : The output switches to the high
level in case of a trigger event.
Define the triggering event with the Trigger dropdown list.
6.
Disabled : Digital output disabled.

Level Mode : Signaling for the duration of an
event status that has been reached (e.g. full
level is one person).
Pulse Signal Mode : Signaling of an event
(e.g. counting), where the signal is held for a
time tPulse and signals are allowed to
overlap on the new occurrence of an event.
Pulse Counting Mode : Signaling of number
values (e.g. counting results) until a signal
has been emitted for every count, where the
signal is held for a time tPulse and interrupted with a pause of at least tPause
tPulse is the length of the output impulse to

be held.
tPause is the break between two successive output impulses that are available in
Pulse Counting Mode .
70
Configuration
Configuring the communication settings > Push service
7.
The Compare Value and Operator input fields are available for fill events to define a triggering event. Select the
value 1 and the operator > to signal whether more than
one person is present in the recording area.
Compare Value is the comparative value

on which a check should be made.
Operator is the relational operator between
the level measured and the Compare
Value .
8.
With the Test button a signal can be output at the digital

output without the set event having to occur.
9.


on page 100.
6.5.6 Push service

The APC can be configured so that data does not have to be
requested but is sent automatically from the APC to a server. This
is based on the XML-based SOAP protocol. Upon initial contact the
server informs the APC of the required data and transmission
times. The APC then sends them accordingly. This allows communication with APCs behind routers and firewalls.
Fig. 48: 'Push Service' menu page
24.06.2014
71
Configuration
Configuring the communication settings > File Upload
To configure the data push service:

1.
Go to the Push Service Settings menu page (Fig. 48).
2.
Enable the data push service by checking the Use Push

Service checkbox.
3.
Select the protocol type from the SOAP Protocol Type

dropdown list.
4.
In the SOAP Server field enter the domain name or IP

address of the recipient of the data.
5.
In the SOAP Server Port field enter the port address, which
the recipient uses for exchanging the data.
6.
In the SOAP Service Name field enter the service name of

the recipient of the data.
7.
In some Intranets a proxy cover the direct internet access. In

this case enter the proxy data and activate Use Proxy .
8.
After the restart, the APC indicates this to the SOAP

server, which can provide instructions to APC
regarding data transfer.
6.5.7 File Upload

Network-based data transmission
24.06.2014
The files will be transfered to the server at completion time. If the

server is not reachable (e.g. by network failure) a new attempt will
be initiated after one minute or if a new file will be uploaded.
Unsent files are stored, even if the APC is currentless, and will be
send after startup.
72
Configuration
Configuring the communication settings > File Upload
Fig. 49: 'File Upload' menu page

To transmit data:
1.
Go to the Communication settings File Upload menu

page (Fig. 49).
2.
Click the checkbox Use File Upload to upload the files to

the server.
Verify if the checkbox Upload Files to server
in the Data File Recording Parameter Set is
enabled Fig. 68.
3.
Choose FTP (File Transfer Protocol) or SFTP (Secure File

Transfer Protocol) as protocol type and set the parameters.
A Directory must already exist. The device
does not generate a directory itself.
4.
24.06.2014
Confirm with the Save button.
73
Configuration
Add-on features > Clear zone monitoring
6.6 Add-on features

6.6.1 Clear zone monitoring
If an entrance of a building or a public transit vehicle is equipped
with an automatic or remote-operated door, it is a very common
requirement to monitor the area in front of the door for the presence of any kind of objects, to prevent the door from closing. The
APC will usually be mounted at entrances as well, and it is a logical
idea to save an extra sensor for door monitoring. The optional
Clear Zone Monitor enables the APC to determine whether there
are any objects or persons within a user-defineable zone.
The status can be indicated via a:
n Digital output ( Chapter 6.5.5 Configuring the digital output
on page 69)
or
n Communication protocol
NOTICE!
The Clear Zone Monitor is not intended for replacing
safety functions of automatic doors.
Persons or objects larger than 50 centimeters will

be identified.
If the Clear Zone Monitor cannot detect objects
due to fault conditions or inadequate illumination, it
will indicate the zone as free.
Fig. 50: 'Clear Zone Monitoring' menu page
24.06.2014
74
Configuration

1.
Set up the installation height, orientation and monitored area

first ( Chapter 6.3.1 Position and alignment on page 44
and Chapter 6.3.2 Counting area and enabling suppression of static objects on page 45).
If the Basic Settings ( Mounting &
Orientation and Monitored Area ) or the
Advanced Settings ( Disparity Image and
Stairs Handling ) are changed the clear zone
monitor parameters must be recalibrated.
24.06.2014
2.
Go to the Add-on Features

Clear Zone Monitoring Settings menu page (Fig. 50).
3.
Press 'Refresh Image' and 'Straighten out' to discard current settings and arrange all areas into a valid start position.
4.
Click the Use Clear Zone Monitoring checkbox to enable

the clear zone function.
5.
Ensure that there is no impurity within the zone.
6.
Adjust the desired clear zone in the image by changing the

Border Parameters or using the mouse. The rate of minimal
height and minimal width of the clear zone must be 6/1.
7.
Confirm the modifications with the 'Save' button.
8.
Make sure that the zone is free of objects or persons.
75
Configuration
Fig. 51: Auto-adapt to background

9.
Door detection
Door trigger
24.06.2014
Press the 'Auto-adapt to background' button. The system

will now store a reference profile of the floor and static
objects like handrails etc. This takes 5 seconds. The "Monitored Area" display should be more or less black (Fig. 51).
The last step can be repeated at any time.
This may be required if static objects were

placed in or removed from the clear zone, or
if the basic setup of the APC was changed.
Apply the 'Use Door Detection' function to check the clear zone
during doors open or close. If the function is active and closing
doors move through the adjusted zone the state information of the
clear zone is 'free' .
1.
Enable 'Use Door Detection' to activate the methods of the

door recognition.
2.
'Use Door Profile Detection' is active by default. If the door

is closing from left or right side (enable or disable the check
box) the clear zone will be set to 'free' for the if a door profile has been found.
3.
Set the 'ClosingDoorDuration' .
4.
In this time frame the clear zone will be set to 'free' for the if
a door profile has been detected. Whatever if there is any
object within the clear zone.
If the 'Use Door Trigger' function (set off by default) is activated

and an external door trigger signal is used the clear zone will be
reported as 'free' if the door is closed.
76
Configuration
Add-on features > Object List
Check Clear Zone Monitoring

Select the entry Live Views in the navigation
bar Chapter 6.2.1 Navigate within the HMI on page 41 to
check if the clear zone function is performed accurately in the
State Information area.
6.6.2 Object List
Fig. 52: 'Object list' menue page

To support customer applications with detected cordinates of persons/objects we offer the object list feature (Fig. 52).
For all detected people or objects the current object list contains:
Actual position and height,
position and height entering the AOI,
dwell time,
motion vector
and
n ID of the object constant over the time.
n
n
n
n
A second list contains: all objects which left the AOI. This historic
object list contains for all detected objects:
Position and height entering the AOI,
position and height leaving the AOI,
entering and dwell time,
average height
and
n the ID of the object.
n
n
n
n
The positions be output in world coordinates. The world coordinate

system must be specified in the HMI via two points and their coordinates. Measure two points in the environment, determine their
coordinates and mark them in the camera image.
24.06.2014
77
Configuration
Add-on features > Configuring the video transmission and recordi...
The object list feature is deactivated by default. The object list data
are available via push services.
The object list feature requires a valid licence file - otherwise it is invisible in the HMI setup.
6.6.3 Configuring the video transmission and recording

In addition to the counting function, the APC can be used to
transfer a video data stream. In this context, transmission for visualization ( Configuring the video transmission (streaming)
on page 79) must be differentiated from transmission for
recording ( Configuring the video recording (store)
on page 81).
The prerequisite for the use of the video transfer and
recording is a license file defined for this function,
which is either pre-installed on delivery or which can
be later uploaded to the APC.
See Chapter 6.8.2 Updating license file

on page 99 for information on this.
When recording, the flow of data contains, in addition to the video

images, the logged counting events, which are filed in special files.
Using these files and the tool SASbin2rec subtitling files can be
created for the accompanying videos.
For the SASbin2rec tool contact Hella support:
Playing the subtitles is only possible in videos with

Store Codec JPEG (Fig. 57).
NOTICE!
Limited privacy policy
The privacy policy is limited during the use of the video
transmission and recording.
Data volume
The data volume to be saved depends on the following video settings:

n
n
n
24.06.2014
Store Codec (file format of the video transmission, Fig. 57)

Framerate (picture refresh rate, Fig. 57)
JPEG Quality (picture quality when transmitting in JPEG
format, Fig. 57)
78
Configuration
The following table gives the space requirements for the original
camera picture. The values for JPEG images depend on the content of the picture and so may vary slightly.
Space requirements for video recording in gigabytes per hour
Store
Codec
JPEG
Quality
Framerate
(frames per
second)
GB/h
JPEG
55%
5 fps
0.18
JPEG
90%
5 fps
0.36
RAW
5 fps
1.29
RAW
6.67 fps
1.72
RAW
10 fps
2.57
RAW
20 fps
5.15
Configuring the video transmission

(streaming)
Fig. 53: 'Basic Video Settings' menu page

To configure the video transmission to display the video images:
24.06.2014
1.
Go to the Video Settings Basic Video Settings menu

page (Fig. 53).
2.
From the Stream Enable dropdown list select On to

enable video transmission alone.
3.
To automatically start the stream transmission after the APC

restart, select ON from the "Stream Auto Start" dropdown list.
79
Configuration
4.
Configure the trigger behavior for the video transmission

using the Trigger Source and External Request dropdown
lists.
5.
To enable a video request from outside (e. g. with a

Streaming Client like VLC), select On from the External
Request dropdown list.
Otherwise, the manual start of the streaming is
possible under Video Settings
Stream & Store Demo (Fig. 58).
6.
With the Framerate dropdown list and the JPEG Quality

input field set the refresh rate and the image quality.
The video transmission (streaming) is always in
JPEG format.
The recommended refresh rate is 5 FPS. A maximum rate of 6.67 is possible. Higher settings
have no influence.
If the transmission capacity is sufficient, the picture quality can be set to be very high, e.g. 90%.
7.
Fig. 54: 'Advanced Video Settings' menu page

8.
24.06.2014
Go to the Video Settings Advanced Video Settings menu

page (Fig. 54).
80
Configuration
9.
Set the image information to be transmitted with the Stream

Image Index dropdown list.
10.
Image1 : Disparity image

Image2 : Original camera image
Configuring the video recording

(store)

To configure the video recording:
1.

page (Fig. 55).
2.
Select On from the Store Enable dropdown list in order to

enable the video recording.
3.
Set the activation status of the recording function after the

APC restart with the Store Auto Start dropdown list.
4.
Configure the trigger behavior for the video recording using

the Trigger Source and External Request dropdown lists.
If Store Auto Start is enabled no other trigger is
necessary for recording videos after the the APC
start. The setting of Trigger Source can remain
set to ExternalMsg in this case.
24.06.2014
81
Configuration
5.
With the Store Codec dropdown list define if the video files
should be saved in JPEG or RAW format.
6.
The video pictures are not compressed in

RAW format. This allows a picture refresh
rate of up to 20 FPS, though increases space
requirements considerably in comparison to
the JPEG format ( Space requirements for
video recording in gigabytes per hour Table
on page 79).
In JPEG format the pictures are compressed
with data loss depending on the JPEG
Quality setting. The picture refresh rate,
therefore, is limited to 6.67 FPS, though the
space requirement is smaller than RAW
format (Fig. 57).
Adjust the refresh rate with the Framerate dropdown list.

The recommended image refresh rate for Store
Codec RAW is from 5 fps to 10 fps . A maximum rate of 20 is possible.
The recommended picture refresh rate for Store
Codec JPEG is 5 fps . A maximum rate of
6.67 is possible.
7.
When using the Store Codec JPEG adjust the picture

quality in the JPEG Quality input field.
8.
Increasing the value leads to a better picture

quality and increased space requirements.
Reducing the value leads to a lower picture
quality and decreased space requirements.
Typical values are 90% (space requirements
about 0.36 GB/h) and 55% (space requirements about 0.18 GB/h).
Under Store Path enter an existing subdirectory on the

video data server for the videos to be stored in the network
drive enabled with mount.
If the server provides the network drive /DataVolume/video/ for mount enter here only
additional subdirectories created within this
directory and not the path to the network drive on
the server.
Example:
24.06.2014
In case of the existing subdirectory /DataVolume/video/door1/ only door1
82
Configuration
9.
Set the maximum file size in the Maximal File Size input
field.
When reaching this file size, a new file is created. The file name contains a time stamp as
variable part.
10.

11.

page (Fig. 56).
12.
In the Remote Path input field enter the network path in the
format [Server-IP]:/[Path].
The path corresponds to the shared path for a network drive.
Pay attention to the complete path specification as it is not
always restricted to the name of the shared directory.
Example:
n 192.168.100.9:/DataVolume/video
Prerequisite for the recording is a server path
with NFS file system. The APC can only access
public writeable NFS file paths. A login with user
rights is not possible at the moment.
The IP address of the server should be in the
same subnet as the one of the APC, because the
duration of the boot process of the APC can otherwise be extended also in case of disabled
recording function for up to 6 minutes.
13.
24.06.2014
83
Configuration
Test video transmission

(streaming)
To test the video transmission, the VLC Media Player

available free of charge (versions up to 2.0.2) can be
used. This software can be downloaded from
http://download.videolan.org/pub/videolan/vlc/.

To test the video transmission:
24.06.2014
1.

page (Fig. 53).
2.
From the Stream Enable dropdown list select On and

from the Trigger Source' dropdown list select
ExternalMsg .
3.
4.
Go to the Video Settings Stream & Store Demo menu

page.
84
Configuration
Fig. 58: 'Stream & Store Demo' menu page

5.
Enable the transmission by clicking the Start Stream button.
6.
Start the VLC Media Player and select the Media

Open network stream menu item (Fig. 59).
The Open media file dialog is displayed.
Fig. 59: VLC Media Player (Menu

'Media')
7.
Under the Network tab (Fig. 60) in the Network address

input field enter the address rtsp://[IP address of
the APC] (e.g. rtsp://192.168.100.10).
8.
Enter the value 0 ms in the Caching input field in order to

reduce delays during the transmission.
9.
Start the transmission by clicking the Play button.

The Live Video stream is shown by the APC in the VLC
Media Player window.
Fig. 60: VLC Media Player (Dialog

'Open media file')
24.06.2014
85
Configuration
Test video recording (store)

To test the video recording, a NAS system (Network
Attached Storage) can be used. In the following
example, the 'QNAP 219P+' is used. The configuration
can differ in case of other NAS systems.
Fig. 61: Network configuration (example QNAP NAS)

To test the video recording:
1.
Configure the NAS so that it is reachable for the APC in the

network (Fig. 61).
For this purpose, set up an IP address (e.g.
192.168.100.251) and the appropriate subnet mask (e.g.
255.255.0.0).
By manual configuration modifications on the
APC, the IP address and the subnet mask can
be different.
24.06.2014
IP address of the APC upon delivery:

192.168.100.10
Subnet mask of the APC upon delivery:
255.255.0.0
In case of differently ordered output configuration, pay attention to the specifications on
the product label.
86
Configuration
Fig. 62: Enabling the NFS service (example QNAP NAS)

2.
Enable the NFS service (Network File Service) on the NAS

so that the APC can create its video data there (Fig. 62).
Fig. 63: Set up of the shared folder (example QNAP NAS)

3.
Set up a shared folder (e.g. videos) on the NAS for the NFS
service (Fig. 63).
The QNAP NAS provides this NFS shared folder
under 192.168.100.251:/videos.
24.06.2014
87
Configuration
Fig. 64: Set up of the access rights (example QNAP NAS)

4.
Set the folder sharing properties to public access and full

access (no restrictions) for the videos shared folder
(Fig. 64).
24.06.2014
5.
In the configuration HMI of the APC, go to the Video Settings

Basic Video Settings menu page (Fig. 65).
6.
From the Store Enable dropdown list select On .
7.
From the Trigger Source dropdown list select the desired

source for starting/stopping the recording.
8.
88
Configuration

9.

page (Fig. 66).
10.
From the Network File System dropdown list select nfs

and in the Remote Path input field enter the NFS shared
folder of the NAS (in the example 192.168.100.251:/
videos).
11.
12.
Go to the Other Settings Reboot Device menu page and

click the Reboot Device button.
The APC is being restarted.
After the APC restart, video data should be stored now in
the shared NFS folder of the NAS.
This can be verified with a PC with a possibility of access
(NFS, FTP, SMB, ) to the NAS.
In the shared folder there are video data with the extension *.avi, binary counting data with the extension *.bin
and information regarding the APC with the extension
*.tar.gz.
24.06.2014
89
Configuration
Other settings > Configuring the data file recording
6.7 Other settings

6.7.1 Setting Date and Time
Fig. 67: 'Date & Time' menu page

To set date and time:
1.
Go to the Other Settings Date&Time menu page

(Fig. 67).
2.
To set local time and date select date and time and click Set
Date&Time onto Device button.
3.
To set time zone select region and location and click Set
Time Zone onto Device button.
The default time zone is UTC (Universal Time Coordinated).
The APC has no battery-bufferd clock for power outages and the internal clock can have an inaccuracy of
6 seconds per day. If possible use the optional NTP
(Network Time Protocol) in the communication settings
( Chapter 6.5.2 Network Services on page 64).
6.7.2 Configuring the data file recording

Recording the data files
24.06.2014
The recording of the result data in the CSV files are managed
either at constant time intervals or by events such as "door open/
door closed" triggered by digital input connected to a door contact.
90
Configuration
Fig. 68: 'Data File Recording' menu page

To enable recording:
1.
Go to the Other Settings Data File Recording menu page

(Fig. 68).
2.
Set the operation mode with the Operation Mode dropdown

list.
3.
Time-triggered : Summation for "sample

rate" time intervals. The data row is written
periodically at the end of the time interval.
Door-triggered : Summation of counts by
digital input and door contact when the door
is open. The data row is written when the
door is closed.
Off : Recording is disabled.
Set the File Completion Interval .

Data files are completed within a specific time interval and
the data is recorded to the next file.
4.
Set the Sample Rate .

A data row is added periodically at the end of the time
interval.
5.
Click the checkbox to prepare the files for upload.

Upload Files to server
The uploading of the files is performed properly only if the checkbox in File Upload
( on page 73) is activated.
6.
24.06.2014
91
Configuration
Displaying the CSV data files
For example:
n File completion intervall: 3 hours
n Sample rate: every 15 minutes
record_id
timestamp
period
status
SUM_IN_0
SUM_OUT_0 ACT_FILL_0
13089
2014-06-12 18:15:00
900
42
13090
2014-06-12 18:30:00
900
13091
2014-06-12 18:45:00
900
13092
2014-06-12 19:00:00
900
13093
2014-06-12 19:15:00
900
13
21
13094
2014-06-12 19:30:00
900
34
13095
2014-06-12 19:45:00
900
55
13096
2014-06-12 20:00:00
900
13097
2014-06-12 20:15:00
900
89
13098
2014-06-12 20:30:00
900
13099
2014-06-12 20:45:00
900
144
13100
2014-06-12 21:00:00
900
233
n record_id: Unique ID for the data line (after ID 4294967295 it

restarts with 0)
n timestamp: Timestamp of APC adjusted localtime of writing
the data line
n period: Time in seconds for the summation
n status: OSD status - values see below
n SUM_IN_0: Summation of the incoming counts for "period"
seconds at the time of the "timestamp"
n SUM_OUT_0: Summation of the outgoing counts for "period"
seconds at the time of the "timestamp"
n ACT_FILL_0: Fill level of detected persons in area of interest
at the time of writing the data line
24.06.2014
OSD status
Description
OK
Error (e.g. one sensor covered)
Warning: illumination is very dark
Error: illumination is too dark
Warning: illumination is very bright
Error: illumination is too bright
Status not known (e.g. first time after boot)
92
Configuration
Other settings > Configuring the logging and displaying the eve...
The shape of the internal filename is:

"000042_COUNTER01ABCD_data.csv".
It uses an ID prefix - restarting at 999999 with 000000
- and contains the hostname which is by default
"COUNTER" and the last 6 letters of the MAC address
(Fig. 43).
Up to 4000 files could be backuped inside.
6.7.3 Configuring the logging and displaying the event log

If you wish to record the counting data and other system-relevant
events in an APC internal log file, the function must be enabled
manually.
Enabling the logging
Fig. 69: 'Logging' menu page

To enable logging:
1.
Go to the Other Settings Logging menu page (Fig. 69).
2.
Set the logging mode with the Logging Mode dropdown list.
24.06.2014
On : Logging is always enabled.

Fail : Logging is only enabled if IBIS communication has been interrupted. (Protocol in
vehicles. This option is not intended for other
protocols.)
Off : Logging is disabled.
93
Configuration
Other settings > Configuring the logging and displaying the eve...
3.
Set the type of the recorded events with the Event Option
dropdown list.
4.
Off : Only counting events (with time stamp)

are saved.
On : In addition, start and stop of the count
and other system-relevant events
( on page 95) are saved.

The device logs the selected events.
To display the event log:
Displaying the event log
Fig. 70: 'Event Log' menu page
24.06.2014
94
Configuration
Other settings > HMI Settings
1.
Go to the Logging Event Log menu page (Fig. 69).
2.
Click the Refresh View button to show the current log.

The Log Mode ID saved in the CSV file
depends on the selected logging mode: And is
only stored if "Event Option" is set to "On".
Log Mode ID
HMI event type
3.
ID for logging
mode
On
Fail
Stop Counting
16
Start Counting
32
Count Event
48
IBIS master failure
128
IBIS master availability
64
Counter shutdown
12
192
Internal error
15
255
If necessary, save the current log as a CSV with the

Download Log button.
A file selection dialog appears ( Log File Download:
Select path and file name ).
6.7.4 HMI Settings

The user interface of the configuration HMI is password protected.
24.06.2014
95
Configuration
Service Tools > Updating the firmware
Fig. 71: 'HMI Settings' menu page

To change the password protection:
1.
Go to the Other Settings HMI Settings menu page.
2.
For password protection when calling up the configuration

HMI in a browser Use password protection has to be enabled and a User and Password have to be defined in the
input field.
Password protection is enabled upon delivery.
For the user counter
the password is: counter.
3.
6.8 Service Tools

6.8.1 Updating the firmware
The firmware can be updated with an archive provided by Hella.
The update can be performed as described below (Fig. 72).
24.06.2014
96
Configuration
NOTICE!
Unauthorized firmware may cause damage to the
device
Uploading firmware that was modified manually or has
not been approved by the manufacturer may damage
the functionality of the APC or may even cause device
failure.
Hella charges for maintenance services to repair

defects caused by uploading illegitimate firmware
versions.
Firmware updates do not modify parameters, communication settings and customer settings. New parameters may be set to their default values.
Fig. 72: 'Firmware Update' menu page

Personnel:
n System integrator
To update the firmware:

1.
In the web interface, go to the Service Tools

Firmware Update menu page.
2.
Press the Update button, select the update archive (*.tar)

and start the update.
This process may take several minutes.
Upon successful completion of the update, an information

dialog appears.
24.06.2014
97
Configuration
Fig. 73: Firmeware Update Successful
24.06.2014
3.
Press the Close button to continue.
4.
Close this browser and start with a new one to check if the
expected versions of the software components are displayed
(menu pageOverview Device Information).
98
Configuration
Service Tools > Updating license file
6.8.2 Updating license file

In order to enable certain functions (e.g. the video recording) it can
be necessary to load a corresponding license file on the APC.
To update a license file:
1.
Go to the Service Tools License File Update menu page

(Fig. 74).
2.
Click the Upload License File button to upload the license

file provided by Hella.
Fig. 74: License updates
24.06.2014
99
Configuration
Service Tools > Resetting the parameter settings
6.8.3 Rebooting the APC

Rebooting
Fig. 75: 'Reboot Device' menu page

To reboot the APC:
1.
Go to the Service Tools Reboot Device menu page

(Fig. 75).
2.
Reboot the APC using the Reboot Device button.

After rebooting the APC, the browser needs to
be closed and restarted before other modifications can be carried out using the configuration
HMI.
6.8.4 Resetting the parameter settings

Under certain circumstances it might be necessary to reset all the
parameter settings of the APC to their factory settings.
24.06.2014
100
Configuration
Service Tools > Resetting the parameter settings
Fig. 76: 'Factory Reset' menu page

To reset the parameter settings:
1.
Go to the Service Tools Factory Reset menu page

(Fig. 76).
2.
Reset the settings using the Factory Reset button.

All parameter settings except the subnet mask and the
gateway address are reset to the factory settings.
24.06.2014
101
Configuration
Service Tools > Download syslog
6.8.5 Download syslog
Fig. 77: 'Download syslog' menu page

The syslog is a internal system logging file with technical documentation of internal issues, reboots, updates etc. For maintenance this
file may be required to analyse technical issues by e.g. the Hella
support team.
To download the syslog file:
24.06.2014
1.
Go to the Service Tools Download syslog menu page

( Chapter 6.8.5 Download syslog on page 102).
2.
Press the Download System Log Files button and select a

directory for system log file storage.
102
Configuration
Service Tools > Parameter Import
6.8.6 Parameter Export

Exporting parameter sets
Parameter settings exported from one the APC can be imported to

other APCs.
Fig. 78: 'Export Parameter Set' menu page

To export (and save) a parameter set:
1.
Go to the Service Tools Export Parameter Set menu

page (Fig. 78).
2.
Click the "Export" button to export a parameter set from the

device.
6.8.7 Parameter Import

Importing parameter sets
Parameter sets downloaded from an APC can be imported to the

same or to another APC.
Upwards compatibility
Firmware updates can add new parameters to the configurations of the APC. If a parameter set is imported
that was generated with an older software version, the
values of parameters that are not included in the set
are set to their defaults.
24.06.2014
103
Configuration
Door coding
To import a parameter set:
Fig. 79: 'Import Parameter Set' menu page

1.
Go to the Service Tools Import Parameter Set menu

page (Fig. 79).
2.
Click the "Import" button to import a parameter set to the

device.
6.9 Door coding

Up to 8 installation sites can be configured using the 18-pin multi
I/O connector. All the image processing parameters along with the
communication and network settings are stored independently in
the counter and can be enabled through a configuration selection
at the 18-pin connector. This type of configuration is useful for the
equipment of vehicle series, where the mounting position of the
people counter does not differ from vehicle to vehicle. In this case,
the first vehicle is used to generate the parameter sets which are
then copied to all other people counters for this series. The generated parameter sets can also be included in the production software for this particular vehicle type. It is not necessary to have different part numbers for each location in the vehicle, as each
counter holds the correct configuration for the available positions in
the defined vehicle. Based on the coding of the connector on the
vehicle side, the correct parameter set is selected. This function is
also useful when installing multiple counters in a vehicle that are
connected to the same network. The IP of the different people
counters can be pre-configured and this parameter set can be
transferred to all the counters. This allows for simultaneous connection of the counters to the on-board network.
24.06.2014
104
Configuration
Door coding
Signal Description
Different parameter sets are selected by means of jumper wires

that connect two opposing PINs. The selection of the 6 possible
mounting locations is achieved by different arrangement of the
jumper wires.
Fig. 80: Multi I/O connector (red: voltage, blue: output, green: input,
yellow: RS-485, and turquois: pins for door coding)
Comply with Chapter 4.2 Hardware interface specifications on page 26
Configuration
It is also a valid encoding in case no jumper wires are used. There

are 8 different codings options, which result in differentparameter
sets that can be used.
Fig. 81: Door coding pattern APC-R-RS485

Procedure for defining sets of
parameters
The creation of the parameter sets is analogous to the previously

described setup procedure. Always, one parameter set is configured at a time. Which parameter set is configured depends on the
configuration of the connector.
Handle and copy configurations

The folders 0 until 7 are of interest only.
To use a parameter set for a different location, it is possible to

export and edit the parameter sets from the people counter
( Chapter 6.8.6 Parameter Export on page 103). When
exporting the parameters a *.tar file is created, which is stored on
the computer used for configuration via the store file function of the
browser. The *.tar file contains a folder structure with 32 folders.
24.06.2014
105
Configuration
Door coding
Fig. 82: Parameter file folder structure

Each of these folders contains the configuration data for the
respective jumper wire configuration. If there is no parameter set
available for one jumper wire configuration, the corresponding
folder is empty. If the counter was not ordered with a customerspecific configuration, it will load its default configuration and will
be available under the standard IP address 192.168.100.10. If you
want to transfer a parameter set from one location to another the
content of the source folder needs to be copied to the destination
folder. If you want to define a different IP address for the newly created configuration to prevent network conflicts, you can make the
change in the appropriate file in the destination folder.
If a jumper configuration should not be used, it is possible to even
show this on the HMI. Putting a file named "_invalid" in the corresponding configuration folder will result in a message on the overview page of the HMI.
Five files that can be edited to adapt the settings to a new location
are:
n
n
n
n
n
Network settings of the counter, "network_settings.ini"

Default Gateway of the counter, "default_gateway"
Host name of the counter, "hostname"
Stream and store settings of the counter, "SAS.ini"
SOAP settings of the counter, "pushService.ini"
If the relevant changes have been made, the entire folder structure
has to be put into a *.tar archive again. This changed file can then
be loaded into the counter using the parameter update function
( Chapter 6.8.7 Parameter Import on page 103).
The files can be opened and edited with any text editor. Use the
freeware 7zip to create or open *.tar files.
24.06.2014
106
Cleaning, status monitoring and troubleshooting

Status monitoring and troubleshooting

This chapter provides information on status monitoring, troubleshooting and cleaning.
7.1 Cleaning
Optimal counting accuracy can be achieved only if the view of the
cameras is not obstructed.
1.
Check the cover plate or the housing from the outside for dirt,
scratches and stickers at regular intervals.
2.
Clean the cover plate or the housing, if necessary.

Commonly available neutral cleaners that are diluted with
water can be used. Do not use cleaning agents containing
solvents (organic solvents e.g. gasoline, acetone, petroleum,
turpentine, etc.).
Use a microfiber cloth without cotton for cleaning.
Consider in this case that there aren't any coatings or thin films left behind after the cleaning.
NOTICE!
When used without a cover plate (e.g. in buildings), a recalibration by the manufacturer might
be necessary if the stereo optics are displaced
by improper cleaning.
3.
When cleaning the APC cameras, take care

that no mechanical pressure is applied to the
cameras.
If necessary, replace the cover plate.
7.2 Status monitoring and troubleshooting

Troubleshooting
Fault description
Cause
Remedy
Personnel
APC has no connection

to the master system
Power supply
interrupted
Check power supply.
System integrator
24.06.2014
107

Status monitoring and troubleshooting
Fault description
Inaccurate counting
results
24.06.2014
Cause
Remedy
Personnel
Faulty APC
cabling
Check APC cabling.
System integrator
Incorrect communication settings
Check communication settings through the

configuration HMI by means of a PC.
System integrator
Unknown (after
reboot)
Replace APC.
Manufacturer
Dirty optics
Clean optics.
System integrator
Modified
mounting position.
n Check in the configuration HMI if the set

pitch and roll angles still correspond to the
values measured on the counter.
n If the values differ, readjust the APC or
reset the mounting position
Chapter 6.3.1 Position and alignment
on page 44.
System integrator
If necessary, reboot the APC by a voltage

supply reset.
108
Disposal
Disposal
After the end of usage, the device needs to be disposed in an environmentally suitable way.
NOTICE!
Danger to the environment due to wrong disposal!
Due to wrong disposal danger for the environment can
arise.
24.06.2014
Do not put the device into household waste.

Rather have it disposed as a waste electrical
device by an accredited specialized company.
109
Appendix
Detection area
Appendix
HellaAPCSensors
InstallationHeight/ResultingCoverage
18.06.2014
9.1 Detection area

cm
Inch
Feet
HeinzSchefold
APCType
MetricSystem
Instal.
Height
200
210
220
230
240
250
260
270
280
290
300
310
320
330
340
350
360
370
380
390
400
410
420
430
440
450
460
470
480
490
500
510
520
530
540
550
560
570
580
590
600
Width
Depth
180
190
210
230
250
280
300
320
340
360
380
400
420
450
470
490
510
530
550
570
590
610
630
650
670
690
710
730
750
770
790
800
800
800
800
800
800
800
800
800
800
160
170
180
200
220
240
250
270
290
310
320
340
360
370
390
410
420
440
460
480
490
510
530
540
560
580
600
610
630
650
660
680
700
710
730
750
770
780
800
800
800
Instal.
Height
79
83
87
91
94
98
102
106
110
114
118
122
126
130
134
138
142
146
150
154
157
161
165
169
173
177
181
185
189
193
197
201
205
209
213
217
220
224
228
232
236
Width
Depth
71
75
83
91
98
110
118
126
134
142
150
157
165
177
185
193
201
209
217
224
232
240
248
256
264
272
280
287
295
303
311
315
315
315
315
315
315
315
315
315
315
63
67
71
79
87
94
98
106
114
122
126
134
142
146
154
161
165
173
181
189
193
201
209
213
220
228
236
240
248
256
260
268
276
280
287
295
303
307
315
315
315
Instal.
Height
6,58
6,89
7,22
7,55
7,87
8,20
8,53
8,86
9,19
9,51
9,84
10,17
10,50
10,83
11,15
11,48
11,81
12,14
12,47
12,80
13,12
13,45
13,78
14,11
14,44
14,76
15,09
15,42
15,75
16,08
16,40
16,73
17,06
17,39
17,72
18,04
18,37
18,70
19,03
19,36
19,69
Width
Depth
5,91
6,23
6,89
7,55
8,20
9,19
9,84
10,50
11,15
11,81
12,47
13,12
13,78
14,76
15,42
16,08
16,73
17,39
18,04
18,70
19,36
20,01
20,67
21,33
21,98
22,64
23,29
23,95
24,61
25,26
25,92
26,25
26,25
26,25
26,25
26,25
26,25
26,25
26,25
26,25
26,25
5,25
5,58
5,91
6,56
7,22
7,87
8,20
8,86
9,51
10,17
10,50
11,15
11,81
12,14
12,80
13,45
13,78
14,44
15,09
15,75
16,08
16,73
17,39
17,72
18,37
19,03
19,69
20,01
20,67
21,33
21,65
22,31
22,97
23,29
23,95
24,61
25,26
25,59
26,25
26,25
26,25
APC
APCR
APCRRS485
APCRJ1708
mobile
(orstationary)
applications
APC180
APC180IO
stationary
applications
Fig. 83: Maximum detection area depending on installation height
24.06.2014
110
Appendix
List of used IP ports
9.2 List of used IP ports

Basically required are the ports 80 and 10073 to communicate
between the web browser based HMI and the APC.
To allow firmware updates the additional ports 69 and 10074 are
required. Up- and downloading parameter files or logfiles will also
require port 69.
The list of Internet socket port numbers used by the APC:
Direction
Port
TCP / UDP
Usage
Description
APC
80
TCP
HMI
APC web server; HMI

and download of JAVA
Applet and access to
camera images
APC
10072
TCP
APC internal
request of values
APC Message API

Normal Mode
APC
10073
TCP
HMI; external
request of values
and parameters
APC Message API

Service Mode
APC
10074
TCP
HMI; activate and

install uploaded
firmware updates
APC Update Service
APC
69
TCP
HMI; firmware
update file, logfile
and parameter file
up- and download
Trivial File Transfer

Protocol; access to
files
APC
22
TCP
logfile download
SFTP (Secure File

Transfer Protocol)
APC
23
TCP
terminal access
telnet; terminal access

to embedded linux
APC
22
TCP
secure terminal
access
SSH (Secure SHell);

secure terminal
access to embedded
linux
APC
161
UDP
external request of
values
SNMP (Simple Network Management

Protocol); external
access to APC values
APC
123
UDP
clock synchronization
NTP (Network Time

Protocol)
APC
2049
UDP
video recording
NFS (Network File

System)
APC
111
UDP
video recording
portmapper rbcbind;
requesting mount
daemon for NFS
APC
635
UDP
video recording
mount daemon;
mounting NFS directory
24.06.2014
111
Appendix
Counting accuracy > Definition
Direction
Port
TCP / UDP
Usage
Description
APC
554 (adjustable)
TCP
video streaming
RTSP (RealTime
Streaming Protocol)
APC
80 (adjustable)
TCP
push data to
server
Push Services (SOAP/

XML) via http
APC
443 (adjustable)
TCP
secure push data

to server
Push Services (SOAP/

XML) via https
APC
1194 (adjustable)
UDP
establish virtual
point-to-point connection to a server
OpenVPN (Virtual private network)
9.3 Counting accuracy

The formulas for determining the counting accuracy are explained
in this chapter.
The basis for this is a defined acquisition period in which the
counting results of the Automatic People Counter are compared to
the counting results of a manual counting.
The manual counting results are determined either by the evaluation of the recorded videos or by manual counting.
9.3.1 Definition
For a defined acquisition period, according to the given formulas,
the sum pA of the people counted by the Automatic People Counter
as well as the sum pM of the people counted by the manual comparison counting are calculated.
In order to guarantee a statistical certainty which
makes the counting results comparable, the collected
database must include a minimum volume of 1000
events of entering/ exiting the vehicle.
24.06.2014
pA
Sum of all the people detected by the Automatic

People Counter (all boarding and deboarding passengers)
pM
Sum of all the people counted by the manual comparative counting (all boarding and deboarding passengers)
iA
Boarding passengers (APC counting)
oA
Deboarding passengers (APC counting)
iM
Boarding passengers (manual counting)
oM
Deboarding passengers (manual counting)
Index: 1 to S for the station
112
Appendix
Counting accuracy > Definition
Fig. 84: Formulas
Index: 1 to F for the drive
er
Relative error
The relative error er for the sum of all people is calculated from
these values, i.e. of all boarding/deboarding passengers.
The counting accuracy in % reached by the Automatic People
Counter is then 100% minus the relative error er.
When considering the relative error, the over-counting
or under-counting are compared. The following examples should clarify this.
Example 1
Example 2
24.06.2014
n Under-counting of 25 boarding passengers and

n Under-counting of 21 deboarding passengers
iA
Boarding passenger (counter result)
1120
oA
Deboarding passenger (counter result)
1110
pA
Sum of all the people detected by the

Automatic People Counter (all boarding
and deboarding passengers)
2230
iM
1145
oM
Deboarding passenger (manual counting)
1131
pM
Sum of all the people counted by the

manual comparative counting (all boarding
2276
er
Relative error
2.02%
Counting accuracy
97.98%
n Under-counting of 25 boarding passengers and

n Over-counting of 25 deboarding passengers
iA
Boarding passenger (counter result)
1120
oA
Deboarding passenger (counter result)
1156
pA
Sum of all the people detected by the

Automatic People Counter (all boarding
2276
iM
1145
oM
Deboarding passenger (manual counting)
1131
pM
Sum of all the people counted by the

manual comparative counting (all boarding
2276
113
Appendix
Counting accuracy > Evaluation
er
Relative error
0.0 %
Counting accuracy
100 %
The relative error er for this example is at 0.0% (corresponding to a counting accuracy of 100%), because
the under-counting of the boarding passengers is compensated with the over-counting of the deboarding
passengers.
9.3.2 Evaluation
In order to prove the counting accuracy, Hella prefers evaluation of
the recorded videos so that very elaborate and cost-intensive
manual counting processes are avoided.
Furthermore, the expected counting data acquisition regarding the
qualitative evaluation by means of video recordings represents a
decisive advantage for the customer through its complete transparency. The criteria for generating the comparative data base can be
tested on both sides (as it was evaluated) and corrected afterwards
(selective correction of the evaluation).
The error rate of a video-based comparative data base (typically
500 ppm) can be reduced considerably with respect to the usual
manually determined comparative data base (typically 50,000
ppm). This quality increase is actually necessary in order to prove
statistically that the counting accuracy is in a range above 95%.
Thus, it is required an Automatic People Counter with Stream and
Store License as well as a suitable storage device are installed are
installed during the acquisition period.
The recorded videos are analyzed by two independent evaluators,
i.e. the manual comparative counting results are determined from
the videos.
If during the analysis of the video, there are discrepancies between
the two independent evaluators, the corresponding videos of the
two evaluators are analyzed together in order to establish the
manual counting result.
The manual counting results determined like this are then processed according to the above-mentioned formulas using the
counting results acquired by the Automatic People Counter for
determining the relative error and thus the achieved counting accuracy.
In addition to the overall evaluation of all boarding and deboarding
passengers during the acquisition period, the relative error respectively the counting accuracy are shown separately for boarding and
deboarding passengers (see Example for determining the
counting accuracy Table on page 115).
24.06.2014
114
Appendix
Counting accuracy > Evaluation
Example for determining the counting accuracy

Total
Stations
Number
356
Stations
With errors
29
Stations
Correct
327
Sum
Auto
In
520
Sum
Auto
Out
510
Sum
Auto
Sum
Manual
In
510
Sum
Manual
Out
526
Sum
Manual
Error
Calculated
In
10
Error
Calculated
Out
-16
Error
Calculated
1030
1036
-6
Accuracy
In
98.04
Accuracy
Out
96.96
Accuracy
24.06.2014
97.49
115
Appendix
Software licenses
9.4 Software licenses

The APC contains operating systems and software
components, for which the following licenses are used.
Components
License
Linux kernel
GNU General Public License, Copyright

(C) 1989, 1991 Free Software Foundation,
Inc.
Busy Box

Inc.
FFMPEG

Inc.
NTP client

Inc.
TFTP
Apache license, version 2.0, January

2004,
http://www.apache.org/licenses/
INI4J
Apache license, version 2.0, January

2004,
http://www.apache.org/licenses/
24.06.2014
116
Glossary and abbreviations
10
AOI
Area Of Interest
The area to be evaluated using image processing
APC
Automatic People Counter

People counter manufactured by the company Hella
API
Application Programming Interface

Programming interface for external access
ASCII
American Standard Code for Information Interchange

Coding for character sets
BGS
Background Segmentation
Automatic interference points masking
CounterApp
Counter Application
Software component of the APC which executes the image
processing for the people counting
Counting area
see AOI
Counting gates
The counting gates are thresholds in the counting area

(AOI), which must be crossed by a person in order to trigger
an entry or exit counting event.
CSV
Comma separated values

File format; It includes tabular data in form of plain text separated by separators
CZM
DNS
Domain Name System

Resolves queries for FQDN names into IP addresses
Fill Level
Number of persons in an area
FPGA
Field Programmable Gate Array

Integrated circuit; a programmed logical circuit that can be
embedded in FPGA
FPS
Frames per second

Unit for the image refresh rate (images per second)
FQDN
Fully Qualified Domain Name

Address of a device or server using DNS instead of an IP
address
FTP
File Transfer Protocol

Protocol for data transfer; used for transferring the counting
data registered by the APC
GPIO
General Purpose Input/Output, digital input and output
HAGL
Hella Aglaia
Identification for the message API interface
HMI
Human Machine Interface

Web-based configuration interface for the APC
HTTP
24.06.2014
Hypertext Transfer Protocol
117
Application protocol for data transmissions in networks.

HTTP is the basis for data communications in the World
Wide Web.
HTTPS
Hypertext Transfer Protocol Secure

Application protocol for secure communication in networks,
with particularly wide deployment on the World Wide Web.
I/O
Input/Output
Input and output
IBIS
Integrated Board Information System

Protocol specification according to the VDV 300 standard
IP address
Internet Protocol address

Manually or dynamically assigned in the network
JRE
Java Runtime Environment

Necessary runtime environment for executing the configuration HMI on a PC
Lock gate, virtual
See counting lines
LVDS
Low Voltage Differential Signaling

Interface for high-speed data transfer
M12
Circular connector for industrial Ethernet with metric thread

(according to IEC 61076-2)
MAC address
Media Access Control Address

Unique hardware address of a network device
NAS
Network Attached Storage

Network storage; storage medium available over Ethernet
NFS
Network File Service

standardized UNIX protocol for networked file systems
NTP
Network Time Protocol

Protocol for the synchronization of time and date settings
OSD
Optical Self Diagnosis

Software function for checking the visual range
PoE
see Power over Ethernet
Polygonal counting gates
Polygonal counting gates can be used instead of simple

counting lines.
They define a line (a polygon) which must be passed by a
person in order to trigger an entry or exit counting event.
Power over Ethernet
Procedures for powering network devices over the eight-wire

Ethernet cable
Push service
Sending data from the APC to a data server (the connection

is established by the APC)
RAW
Raw image data format used for video transmission by

means of Stream and Store
RJ-45
It corresponds to a usual Ethernet network connector (8P8C)
RS-485
Standard for serial data transfer for several transmitters and

receivers
24.06.2014
118
RTSP
Real Time Streaming Protocol

Data protocol for real-time transmission of video data
SOAP
Network protocol for exchanging data between systems and

implementing remote procedure calls
TCP
Transmission Control Protocol

One of the core data transfer protocols of the Internet Protocol suite and with ordered data transfer
UDP
User Datagram Protocol

One of the core data transfer protocols of the Internet Protocol suite
UTC
Universal Time Coordinated

Coordinated Universal Time (UTC) is the main time standard
by which the world regulates clocks and time.
VDV 300
Standard of the Verband Deutscher Verkehrsunternehmen,

(association of German transportation companies), see IBIS
VPN
Virtual Private Network

Technology using the Internet to connect computers to isolated remote computer networks that would otherwise be
inaccessible
24.06.2014
119
HELLA AGLAIA Mobile Vision

GmbH
Treskowstrasse 14
13089 Berlin
Germany
2014 HELLA AGLAIA, Berlin, HAGL-120-00064, 2014-06, APC-R-RS485, SW 2.70

Manual APC R RS485 v2.70 en

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HAGL-120-00064, 2014-06, APC-R-RS485, SW 2.

Installation and configuration manual

HAGL-120-00064, 2014-06, APC-R-RS485, SW 2.70

HELLA AGLAIA Mobile Vision GmbH

2014 HELLA AGLAIA Mobile Vision GmbH, Berlin (hereinafter 'Hella')

About this document.................................................................................................................... 8

About the manufacturer............................................................................................................... 8

Copyright and liability limitation................................................................................................... 9

Ordering information, scope of delivery, accessories.................................................................. 9

Standard scope of delivery......................................................................................... 10

Accessories required for initial operation................................................................... 10

Structure and function...................................................................................................................... 13

Configuration and operation...................................................................................................... 22

Hardware interface specifications............................................................................................. 26

Mating plug specifications......................................................................................................... 29

Certificates and approvals......................................................................................................... 31

Mounting the APC..................................................................................................................... 32

Establishing the connections..................................................................................................... 35

Preparation for HMI access....................................................................................................... 36

Basic operation of the configuration HMI.................................................................................. 40

Navigate within the HMI............................................................................................. 41

Display and change values........................................................................................ 41

HMI menu structure.................................................................................................... 43

Position and alignment............................................................................................... 44

Counting area and enabling suppression of static objects......................................... 45

Optical self diagnosis................................................................................................. 53

Reference image comparison.................................................................................... 59

Polygonal counting gates........................................................................................... 61

Configuring the communication settings................................................................................... 62

Protocol and serial communication............................................................................ 65

Digital input and door contact..................................................................................... 67

Configuring the digital output..................................................................................... 69

Clear zone monitoring................................................................................................ 74

Configuring the video transmission and recording..................................................... 78

Setting Date and Time............................................................................................... 90

Configuring the data file recording............................................................................. 90

Configuring the logging and displaying the event log................................................. 93

Updating the firmware................................................................................................ 96

Updating license file................................................................................................... 99

Rebooting the APC.................................................................................................. 100

Resetting the parameter settings............................................................................. 100

Download syslog...................................................................................................... 102

Parameter Export..................................................................................................... 103

Parameter Import..................................................................................................... 103

Door coding............................................................................................................................. 104

Cleaning, status monitoring and troubleshooting....................................................................... 107

Status monitoring and troubleshooting.................................................................................... 107

Detection area......................................................................................................................... 110

List of used IP ports................................................................................................................. 111

Counting accuracy................................................................................................................... 112

Software licenses.................................................................................................................... 116

Glossary and abbreviations........................................................................................................... 117

Fig. 1: People counting (schematic illustration)

Automatic People Counter (APC)

2.1 About this document

This document is addressed to system integrators.

Software and hardware version

All informations in this manual refer to the software version 2.70

2.2 About the manufacturer

Service requests regarding the Automatic People Counter can be

2.3 Copyright and liability limitation

The contents of this manual are protected by copyright. They may

Non-compliance with this manual