FACULTY OF MECHANICAL ENGINEERING

UNIVERSITI TEKNOLOGI MARA

COURSE OUTLINE
MARCH JULY 2016 SEMESTER
Code
Course
Level
Credit Unit
Contact Hours
Semester
Course Status
Prerequisite

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MEM575
Industrial Management
Bachelor Degree
3
Lecture 3 hrs/week; Tutorial 0 hr/week; Practical 0 hr/week
6
Core
None

Lecturer
Office
Telephone
Mobile
Email

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Associate Professor Ismail Nasiruddin Ahmad

T1-A12-05A
03-5543 6256
01-9669 3080
iahmad886@gmail.com

Course Outcomes
Upon completion of this course, students should be able to:
CO1

Explain the functions, concepts and techniques of production / operations

management covered in this course. [PO1, LO1] {C2}

CO2

Apply the concepts and techniques of production/operations management

covered in this course. [PO1, LO1] {C3}

CO3

Integrate the knowledge gained to solve complex production / operations

management problems. [PO2, LO3, SS1] {C5}

Course Description
This course covers some of the important topics related to the management of
manufacturing and to a certain extent the services sectors of the industry. Topics
covered include introductory concepts, concepts and techniques in plant location,
plant layout, procurement and inventory control, production planning and control, quality
management and control, human resources and job design, maintenance management
Faculty of Mechanical Engineering
Bachelor of Engineering (Hons.) Mechanical
Bachelor of Mechanical Engineering (Manufacturing) (Hons.)
Hak Cipta Universiti Teknologi MARA

APRIL 2013
EM220
EM221/EM241

and other aspects such as forecasting and project management.

Faculty of Mechanical Engineering

Bachelor of Engineering (Hons.) Mechanical
Bachelor of Mechanical Engineering (Manufacturing) (Hons.)
Hak Cipta Universiti Teknologi MARA

APRIL 2013
EM220
EM221/EM241

Syllabus Content

1.0

Introduction to the Course and Basic Concepts (3 hours)

1.1 Introduction to the course

1.2 Nature of production/operations management
1.3 Functions of production/operations manager
1.4 Differences between goods and services
1.5 Trends and issues in production/operations management
2.0

Forecasting (3 hours)

2.1 Overview of forecasting techniques

2.2 Qualitative and quantitative techniques
2.3 Moving averages
2.4 Weighted moving averages
2.5 Exponential smoothing
2.6 Measuring forecast error; MAD, MSE and MAPE
3.0

Plant Location (3 hours)

3.1 Objectives of plant location and Factors that influence location decision

3.2

4.0

Techniques of location decision; Factor rating, Breakeven analysis,

and Centre of gravity

Plant Layout (3 hours)

4.1 Objectives of layout and Factors that influence layout decision

4.2 Basic and other types of layout
4.3 Line balancing for product layout
5.0

Procurement and Inventory Control (5 hours)

5.1 Functions of inventory

5.2 Classifying inventory; ABC analysis
5.3 Mathematical models EOQ and Quantity discounts
5.4 Re-order points, Safety stock
5.5 JIT and Lean production/operations
5.6 Supply chain management
6.0

Production Planning and Control (7 hours)

6.1 Organizational strategy and production planning

6.2 Long range, Medium range and Short range planning

6.3 Aggregate planning
6.4 Master Production Schedule
6.5 Materials Requirement Planning
6.6 Manufacturing Resource Planning

6.7 Job shop scheduling

7.0

Project Management (4 hours)

7.1 Characteristics of a project and Project Life Cycle

7.2

Techniques in project planning and control; Gantt Chart, CPM, and

Resource Loading

7.3 Project Management Information Systems

7.4 Project risk management; risk identification, analysis and response
8.0

Quality Management and Control (5 hours)

8.1 The evolution and foundations of modern quality management

8.2
Aspects of quality; Definition and dimensions, Responsibility for quality,
Benefits and costs of quality, Quality awards, International quality
standards; ISO 9000 and ISO 14000
8.3
Total Quality Management (TQM); Building an organization for achieving
quality, Definition, approach and elements of TQM, Traditional and TQM
organizations cultures
8.4
Selective concepts for implementing TQM; Demings 14 points,
Continuous improvement and PDCA cycle, Employee empowerment
and quality circle, Benchmarking, Just-in-time, Quality tools
8.5 Implementation obstacles and criticisms of TQM

8.6

9.0

Human Resources and Job Design (4 hours)

9.1
9.2
9.3
9.4
10.0

Human resource strategy constraints and manpower planning

Job design; labor specialization, job expansion, motivation and incentive
systems, self-directed teams, ergonomics and work environment
Methods analysis
Work measurement and analysis

Maintenance Management (2 hours)

10.1
10.2
10.3
10.4
11.0

Quality control; Statistical Process Control, Process capability

and Acceptance sampling (description only)

Maintenance
Reliability and its enhancements
Types of maintenance; Preventive, Breakdown, others
Total Productive Maintenance

Revision and Conclusion (1 hour)

Teaching Methodology:
Lecture
Lectures are given to cover the basic principles of each topic.
End of topic questions/problems
At the end of each topic, students are given questions/problems to help them learn and
understand the topic.

Assignment
Students are given appropriate assignment/s to develop their ability to analyze and
solve complex production/operations management problems.

Assessment:
Course Work
Test 1
Test 2
Assignment/s

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40%
15%
15%
10%

Final Examination

60%

Total

100%

GRADING SCHEME (M3)

MARK

GRADE

GRADE POINT

STATUS

90 100

A+

4.00

PASS

80 89

4.00

PASS

75 79

A-

3.67

PASS

70 74

B+

3.33

PASS

65 69

3.00

PASS

60 64

B-

2.67

PASS

55 59

C+

2.33

PASS

50 54

2.00

PASS

47 49

C-

1.67

FAIL

44 46

D+

1.33

FAIL

40 43

1.00

FAIL

30 39

0.67

FAIL

0 29

0.00

FAIL

Recommended Textbook
1.
Heizer, Jay, and Barry Render, Operations Management, 11th Edition,
Pearson
Education, USA, 2013 or
2.
Stevenson, William J., Operations Management, 11th Edition, McGraw-Hill, USA,
2012.

References

1.
2.
3.
4.
5.

Jacobs, F. R., and Richard B. Chase, Operations & Supply Chain Management,
14th
ed., McGraw Hill Higher Education, 2013
Krajewski, Lee J., Larry P. Ritzman, and Manoj K. Malhotra, Operations
Management, 9th ed., Prentice Hall, 2009.
Reid, R.D., and N.R. Sanders, Operations Management, 4th ed., John Wiley &
sons,
USA 2009.
Russell, Roberta S., Operations Management: Creating Value along the Supply Chain,
7th ed. International Student Version, John Wiley & Sons, USA 2011.
Schroeder, R.G., et. al., Operations management: Contemporary concepts and
cases,
5th ed., McGraw Hill/Irwin, USA 2010.

Faculty of Mechanical Engineering

Bachelor of Engineering (Hons.) Mechanical
Bachelor of Mechanical Engineering (Manufacturing) (Hons.)
Hak Cipta Universiti Teknologi MARA

APRIL 2013
EM220
EM221/EM241

RESPONSIBILTY OF STUDENTS:
1. ENTRANCE SURVEY is to be carried out by students taking this course. Students will
not be allowed into class if this requirement is not fulfilled.
2. Ensure your COURSE REGISTRATION is approved and formalized. Retain a
softcopy and hardcopy of the registration as proof. NO REGISTRATION NO GRADE
WILL BE ASSIGNED TO YOU AT THE END OF THE SEMESTER!
3. ATTENDANCE HAS TO BE MORE THAN 80%. Only proper letters from qualified
physicians or parents will be accepted. Rules established by FKM and UiTM will be
applicable and non-compliance to the rules will be dealt with accordingly.
4. CHEATING CASES will be dealt with according to the disciplinary rules set forth by
FKM and UiTM. The lecturer reserves the rights to deal such cases if deemed necessary.
5. CASES ON PLAGIARISM will be dealt by the lecturer based on the rules set up by
FKM and UiTM.
6. Every student has to use a SKETCH PAD / NOTE PAD (A4 size) for design work and
other related assignments.