MSMX71x 81x Study Guide

Lexmark
MS71x/MS81x and
MX71x/MX81x
Mono Product Study Guide
THIS PAGE INTENTIONALLY LEFT BLANK
Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide
Rev 1.3
Edition: November 2012

Revision: 1.3
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore,
this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
Comments may be addressed to Lexmark International, Inc., Department 352X/008-4, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or
distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the users responsibility.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United
States and/or other countries.
PCL is a registered trademark of the Hewlett-Packard Company.
All other trademarks are the property of their respective owners.

2012 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial
computer software and documentation developed exclusively at private expense.
For Training Purposes Only
11/19/2012
Rev 1.3
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11/19/2012
Rev 1.3
Table of Contents
LASER PRINTER NAMING CONVENTION ................................................................. 10
PRODUCT LINEUP ...................................................................................................... 11
LEXMARK MS71X/MS81X....................................................................................................................... 11
LEXMARK MX71X/MX81X....................................................................................................................... 11
TLI, TYPE AND SERIAL NUMBER LOCATION .......................................................... 12

TECHNICAL INFORMATION ....................................................................................... 13
PRINTER SPECIFICATIONS: MS71X/MS81X ............................................................................................. 13
DUTY CYCLE: MS71X/MS81X................................................................................................................. 14
PRINT SPEED: MS71X/MS81X ................................................................................................................ 14
TIME TO FIRST PRINT (TTFP): MS71X/MS81X ........................................................................................ 14
MEDIA OPTIONS: MS71X/MS81X ............................................................................................................ 15
Input Options: MS71x..................................................................................................................... 16
Output Options: MS71x .................................................................................................................. 17
Furniture Options: MS71x .............................................................................................................. 18
Media Size Support: MS71x .......................................................................................................... 19
Input Options: MS81x..................................................................................................................... 20
Output Options: MS81x .................................................................................................................. 21
Furniture Options: MS81x .............................................................................................................. 22
Media Size Support: MS81x .......................................................................................................... 23
TECHNICAL INFORMATION ....................................................................................... 24

SPECIFICATIONS: MX71X/MX81X ........................................................................................................... 24
DUTY CYCLE: MX71X/MX81X................................................................................................................. 25
PRINT SPEED: MX71X/MX81X ................................................................................................................ 25
TIME TO FIRST PRINT (TTFP): MX71X/MX81X ........................................................................................ 25
SCANNER AND FAX SPECIFICATIONS: MX71X/MX81X.............................................................................. 26
ADF SCAN SPEED: MX71X/MX81X ........................................................................................................ 26
TIME TO FIRST COPY (TTFC): MX71X/MX81X ........................................................................................ 27
MEDIA OPTIONS: MX71X/MX81X ............................................................................................................ 28
Input Options: MX71x..................................................................................................................... 29
Output Options: MX71x .................................................................................................................. 30
Furniture Options: MX71x .............................................................................................................. 30
11/19/2012
Rev 1.3
Media Size Support: MX71x .......................................................................................................... 31

Input Options: MX81x..................................................................................................................... 32
Output Options: MX81x .................................................................................................................. 33
Furniture Options: MX81x .............................................................................................................. 33
Media Size Support: MX81x .......................................................................................................... 34
THEORY OF OPERATION ........................................................................................... 35

ELECTROPHOTOGRAPHIC (EP) PROCESS ................................................................................................ 35
EP Process Components Cross-Sectional .................................................................................... 36
PAPER TRANSPORT SYSTEM ENHANCEMENTS AND CHANGES .................................................................. 37
Base Engine Features and Updates: MS71x/MS81x & MX71x/MX81x ........................................ 37
Paper Transport System Key Components: Sensors .................................................................... 39
Paper Transport System Key Components: Paper Transport ....................................................... 40
Print Engine Paper Path: MS71x/MS81x & MX71x/MX81x ........................................................... 41
Paper Jam Locations: MS71x/MS81x ............................................................................................ 42
Paper Jam Locations: MX71x ........................................................................................................ 43
Paper Jam Locations: MX81x ........................................................................................................ 44
SCANNER SYSTEM: MX71X/MX81X ........................................................................................................ 46
Auto Document Feeder (ADF) Key Updates: MX71x/MX81 x ....................................................... 46
ADF Key Components: Sensors .................................................................................................... 48
ADF Key Components: Paper Feed and Transport ....................................................................... 50
ADF Paper Path: MX71x/MX81x ................................................................................................... 51
Flatbed Key Components: MX71x/MX81x ..................................................................................... 52
CONTROL PANEL AND MENUS ................................................................................. 54

MS71X, MS810N/DN, MS811N/DN, MS812DN CONTROL PANEL ............................................................. 54
Buttons and Functions: MS71x, MS810n/dn, MS811n/dn, MS812dn ........................................... 54
MS810DE CONTROL PANEL .................................................................................................................... 56
Buttons and Functions: MS810de Control Panel ........................................................................... 56
MS812DE CONTROL PANEL .................................................................................................................... 57
Buttons and Functions: MS812de Control Panel ........................................................................... 57
Administrative Menu: MS71x/MS81x ............................................................................................. 58
MX710 CONTROL PANEL ........................................................................................................................ 59
Buttons and Functions: MX710 ...................................................................................................... 59
Home Screen: MX710 .................................................................................................................... 60
Home Screen Buttons: MX710 ...................................................................................................... 60
Administrative Menu: MX710 ......................................................................................................... 61
11/19/2012
Rev 1.3
MX711/MX81X CONTROL PANEL ........................................................................................................... 62

Buttons and Functions: MX711/MX81x.......................................................................................... 62
Home Screen: MX711/MX81x ....................................................................................................... 63
Home Screen Buttons: MX711/MX81x .......................................................................................... 63
Administrative Menu: MX711/MX81x ............................................................................................. 65
SERVICE MENUS: MS71X/MS81X AND MX71X/MX81X ........................................................................... 66
SUPPLIES .................................................................................................................... 69
SUPPLY CHANGES AND KEY UPDATES .................................................................................................... 69
SUPPLY LIFE MESSAGING INFORMATION .................................................................................................. 70
Toner Cartridge Life Messaging ..................................................................................................... 70
Imaging Unit Life Messaging .......................................................................................................... 71
Fuser Maintenance Kit Life Messaging .......................................................................................... 72
How to Change Supply Life Messaging Settings ........................................................................... 73
Adjustable Supplies Alert Options .................................................................................................. 73
DETECTION OF NON-GENUINE SUPPLIES ................................................................................................. 74
TONER CARTRIDGES ............................................................................................................................... 75
MS71x and MS81x ......................................................................................................................... 75
MX71x and MX81x ......................................................................................................................... 75
Imaging Units: MX71x and MX81x ................................................................................................. 75
M AINTENANCE ITEMS .............................................................................................................................. 76
Automatic Document Feeder (ADF) Maintenance Kit: MX71x and MX81x ................................... 76
Fuser Maintenance Kit ................................................................................................................... 76
Roller Kit ......................................................................................................................................... 76
FUSER INFORMATION .............................................................................................................................. 77
Fuser Technology .......................................................................................................................... 77
Fuser Types ................................................................................................................................... 78
How to Determine the Correct Fuser Part Number ........................................................................ 80
How to Check the Fuser Type ....................................................................................................... 80
Checking the Fuser Type from the Front of the Printer ........................................................... 80
Checking the Fuser Type from the Rear of The Printer .......................................................... 81
Checking the Fuser Type through the Menu Settings Page ................................................... 82
Checking the Fuser Type through the Embedded Web Server (EWS) ................................... 83
HARDWARE SHIP AND STORE ................................................................................. 84

CARTRIDGE SHUTTER/PLUNGER.............................................................................................................. 84
BELT FUSER (MS810, MX710, MX810 SERIES)...................................................................................... 84
HOT ROLL FUSER (MS710 SERIES) ........................................................................................................ 84
11/19/2012
Rev 1.3
FIRMWARE AND FUNCTIONALITY CHANGES ......................................................... 85

ERROR CODE FORMATTING ..................................................................................................................... 85
Decoding Paper Jam Sub-error Codes <.xx> ................................................................................ 85
AUTO REBOOT ERROR RECOVERY ....................................................................................................... 86
Sample Generic Control Panel Messages after Auto Reboot........................................................ 87
SAFE MODE............................................................................................................................................ 88
When Should Safe Mode be Enabled? .......................................................................................... 88
Configuration and Management ..................................................................................................... 89
Safe Mode Messaging ................................................................................................................... 89
Safe Mode Print Behavior .............................................................................................................. 90
RESTORE POINT ..................................................................................................................................... 90
OTHER FUNCTION HIGHLIGHTS ................................................................................................................ 91
EVENT LOG SUMMARY ............................................................................................................................ 93
COMPLEX PARTS AND PROCEDURES .................................................................... 94

CONTROL PANEL
.............................................................................................................................. 95
CONTROLLER BOARD
................................................................................................................... 95
LASER PRINTHEAD
.................................................................................................................. 98
MEDIA ALIGNER ROLLER
......................................................................................................... 98
ZERO INSERTION FORCE (ZIF) CONNECTORS
..................................................................................... 99
Horizontal Top Contact Connector ................................................................................................. 99

How to Remove a Cable from the Horizontal Top Contact Connector.................................... 99
Horizontal Bottom Contact Connector ......................................................................................... 101
Vertical Mount Contact Connector ............................................................................................... 103
How to Insert a Cable into the Vertical Mount Contact Connector ........................................ 103
Horizontal Sliding Contact Connector .......................................................................................... 104
LOW INSERTION FORCE (LIF) CONNECTOR
...................................................................................... 106
How to Insert a Cable into the LIF Connector ....................................................................... 106

MIRRORED NVRAM COMPONENTS ....................................................................................................... 107
Controller Board
Control Panel
................................................................................................................ 107
......................................................................................................................... 107
ADF SKEW ADJUSTMENT
.......................................................................................................... 107
PACKAGE CONTENTS.............................................................................................. 108

MS71X/MS81X .................................................................................................................................... 108
MX71X/MX81X .................................................................................................................................... 108
11/19/2012
Rev 1.3
11/19/2012
Rev 1.3
Laser Printer Naming Convention

Beginning of fall 2012, Lexmark changed the naming convention of its laser printers based on a 5-digit
identifier. The chart below outlines what each of these codes mean.
M S 8 1 2 dn
Suffix Convention
n
Network
Duplex
eTask
Hard Drive
High Capacity Input Tray
Finisher
Mailbox
Tray
Hole Punch
Model: identifies the specific model within a class and generation

Gen: changes with each generation of product introduced in that class
Class: higher the number, greater level of performance and duty cycle
S for single-function and X for multifunction
M for monochrome and C for color laser
10
11/19/2012
Rev 1.3
Product Lineup
The table below provides each model of the series.
Lexmark MS71x/MS81x
Model Name
Machine Type
Model Number
Network
Duplex
MS710dn
4063-832
Yes
Yes
MS711dn
4063-835
Yes
Yes
MS810n
4063-210
Yes
No
MS810dn/dtn
4063-230
Yes
Yes
MS810de
4063-23E
Yes
Yes
MS811n
4063-410
Yes
No
MS811dn/dtn
4063-430
Yes
Yes
MS812dn/dtn
4063-630
Yes
Yes
MS812de
4063-63E
Yes
Yes
Control Panel
Solutions
Enabled
No
2.4 Color LCD
No
No
No
4.3 Color Touch
Yes
No
2.4 Color LCD
No
No
7.0 Color Touch
Yes
This model is available by special order only or SPR.
Lexmark MX71x/MX81x
Machine Type
Model Number
Network
Duplex
7463-032
Yes
Yes
7463-036
Yes
Yes
7463-037
Yes
Yes
Yes
7463-232
Yes
Yes
Yes
7463-236
Yes
Yes
Yes
MX711dhe 4
7463-237
Yes
Yes
MX810de
7463-436
Yes
Yes
MX811de
7463-636
Yes
Yes
Yes
MX812de
7463-836
Yes
Yes
Yes
Model Name
1
MX710de 3
MX710de 4
MX710dhe 4
1
MX711de 3
MX711de 4
Control Panel
Solutions
Enabled
Yes
7.0 Color Touch
10.2 Color Touch
Yes
Yes
Yes
The number beside the model name indicates that the printer (4) has or (3) doesnt have a Modem.
11
11/19/2012
Rev 1.3
TLI, Type and Serial Number Location

MS71x/MS81x
MX71x/MX81x
12
11/19/2012
Rev 1.3
Technical Information
Printer Specifications: MS71x/MS81x
MS710
MS711
MS810
MS811
MS812
Performance
Fuser Technology
Print Engine
Hot Roll Fuser
Belt Fuser
High-end, A4, Mono, Hot

Roll Fuser, 2-pc supply
(Toner Cartridge & IU)
High-end, A4, Mono, Instant on Belt Fuser,

2-pc supply (Toner Cartridge & IU)
Processor
800 MHz, Dual core
Memory
Standard Memory
512 MB DDR3
Max Memory
2.56 GB DDR3
1 GB and 2 GB SO-DIMMs available
204 pin, DDR3x32, SO-DIMM format
Memory Options
Optional Flash Memory
256MB
Hard Drive
Optional 160GB+
Connectivity
Standard
10BASE-T / 100BASE-TX / 1000BASE-T
USB Host - Front
Front USB-A 2.0 Host (low, full, high)
USB Host - Rear
Rear USB-A Host (low, full, high) - Only for models with e-Task
Option Slots
ISP Slots
2-slots: 1-ISP, 1-hard drive
Paper Handling
Paper Input (Standard)
250-Sheet
Tray + 100
MPF
550-Sheet
Tray + 100
MPF
Paper Output (Standard)

Duplex
550-Sheet Tray + 100-Sheet MPF

550-Sheet Bin
Internal, except for the MS810n & MS811n printer models
Other
Paper Feed Orientation
Short Edge-A4/Letter, Long Edge Fed A5
Security Jumper
Yes
13
11/19/2012
Rev 1.3
Duty Cycle: MS71x/MS81x

Recommended Monthly
Page Volume1
Max Monthly Duty Cycle 2
MS710
4,000 Pages
250,000 Pages
MS711
6,000 Pages
275,000 Pages
MS810
3,000 - 20,000 Pages
250,000 Pages
MS811
5,000 - 30,000 Pages
275,000 Pages
MS812
5,000 - 50,000 Pages
300,000 Pages
Printer Model
Recommended Monthly Page Volume is a range of pages that helps customers evaluate Lexmarks
product offerings based on the average number of pages customers plan to print on the device each
month. Lexmark recommends that the number of pages per month be within the stated range for
optimum device performance, based on factors including: supplies replacement intervals, paper loading
intervals, speed, and typical customer usage.
Maximum Monthly Duty Cycle is defined as the maximum number of pages a device could deliver in
a month using a multi-shift operation. This metric provides a comparison of robustness in relation to
other Lexmark printers and MFPs.
Print Speed: MS71x/MS81x

Media Size
MS710
MS711
Letter, Tray 1 (PPM)
50
55
A4, Tray 1 (PPM)
48
52
Printer Models
MS810
MS811
MS812
55
63
70
52
60
66
Notes: The Claim Values above specifies the maximum throughput, in Pages Per Minute (PPM),
based on resolution and media size. For media sizes smaller than A4 and Letter, throughput is reduced
to protect the printer from thermal damage. Speeds values can be up to and as fast as the rated
speeds above.
Time to First Print (TTFP): MS71x/MS81x

MS710
MS711
Printer Models
MS810
MS811
MS812
Time from Ready Mode (sec)
8.0
8.0
4.8
4.4
4.0
Time from Sleep Mode (sec)
30 - 32
30 - 32
11.0
10.6
10.6
TBD
TBD
10.3
9.4
8.7
Printer Mode
Duplex Time from Ready

Mode (sec)
Notes: Time to First Print (TTFP) is defined from when the job is sent (across USB) until the trailing
edge of the first Letter page exits into the standard bin. TTFP is measured using a moderate coverage
text page.
14
11/19/2012
Rev 1.3
Media Options: MS71x/MS81x
Terminology Change: What used to be Drawers are now called Trays. What used to be
Trays are now Tray Inserts.
Tray Inserts are now offered as an option so that customers with space and/or budget
constraints can afford getting an additional paper tray (insert) to hold alternate media.
The MS71x and MS81x Paper Handling and Furniture Options are not downwards
compatible.
All media and furniture options for other current and legacy printers (T65x, T64x, etc.) are not
compatible with the MS710 and MS810 Series.
Most media sizes can be fed via the standard and optional input trays, so the following input
options are no longer offered: Envelope Feeder, Special Media Trays (SPMTs) and
Universally Adjustable Trays (UATs). For challenging media, a special separator roller may
be available by special request only.
The Duplex Unit is no longer offered as an external option.
The authoritative tables of maximum Printer Paper Options/Furniture combinations are publicly available
at www.lexmark.com/multifunctionprinters.
15
11/19/2012
Rev 1.3
Input Options: MS71x

250-Sheet & 550-Sheet Tray Insert
250-Sheet & 550-Sheet Tray
250-Sheet & 550-Sheet Lockable Tray

*Includes a built-in lock to protect costly or
sensitive media.
2100-Sheet Tray
*Requires a Caster Base.
Key Updates:
A5 LEF from all input options
A6 support for 250-Sheet & 550-Sheet Tray
Zone sensing
16
11/19/2012
Rev 1.3
Output Options: MS71x

Output Expander
*Holds approximately 500 sheets.
High Capacity Output Expander

4-Bin Mailbox
*Holds approximately 100 sheets per bin.
Staple Finisher
*Can staple a maximum of 50 sheets per set and
supports up to 500 sheets of unstapled paper.
Staple, Hole Punch Finisher
17
11/19/2012
Rev 1.3
Furniture Options: MS71x

Caster Base
Spacer
*Adds 4.3 to the height of the printer
Swivel Cabinet
*For elevation and additional storage (holds up to
6 reams of Letter, Legal or A4 sized paper or one
toner cartridge carton plus up to 3 reams of
paper).
18
11/19/2012
Rev 1.3
550-Sheet Tray
Multipurpose Feeder
2100-Sheet Tray
Duplex
Standard Output Bin
Output Expander
4-Bin Mailbox
Stack/ jogger
Stapler
punch
Staple, Hole
Punch Finisher
250-Sheet Tray
Staple Finisher stapler
550-Sheet Tray,
Integrated4
High Capacity
Output Expander
Staple Finisher output
bin/jogger
Media Size Support: MS71x
A4 210 x 297mm (8.27 x 11.7 in.)
Letter 215.9 x 279.4mm (8.5 x 11 in.)
Legal 215.9 x 355.6mm (8.5 x 14 in.)
A53 long edge fed 210 x 148mm (8.27 x 5.83 in.)
A5 short edge fed 148 x 210mm (5.83 x 8.27 in.)
A6 105 x 148mm (4.13 x 5.83 in.)
JIS B5 182 x 257mm (7.17 x 10.1 in.)
Executive 184.2 x 266.7mm (7.25 x 10.5 in.)
Oficio 216 x 340mm (8.5 x 13.39 in.)
Folio 216 x 330mm (8.5 x 13 in.)
Statement 139.7 x 215.9mm (5.5 x 8.5 in.)
Media Size1
Universal
105 x 148mm to 215.9 x 355.6mm
(4.13 x 5.83in to 8.5 x 14in)
70 x 127mm to 215.9 x 355.6mm
(2.8 x 5in to 8.5 x 14in)
7 Envelope 98.4x190.5mm (3.875x7.5 in.)

9 Envelope 98.4x225.4mm (3.875x8.9 in.)
10 Envelope 104.8x241.3mm (4.12x9.5 in.)
DL Envelope 110x220mm (4.33x8.66 in.)
NOT COMPATIBLE
C5 Envelope 162x229mm (6.38x9.0 in.)

B5 Envelope 176x250mm (6.93x9.84 in.)
Other Envelope2
98.4 x 162mm to 176 x 250mm
(3.87 x 6.38in to 6.93 x 9.84in)
Note: This series of printers does not support Envelopes.
1
If the printer paper size does not default to your media size, other common paper sizes that correspond to the position of the
rear paper guide are selectable in the Paper Size menu. Select Universal setting or turn off Tray Size Sensing in the
Configuration Menu if your paper size does not appear.
2
A5 long edge fed is recommended over A5 short edge fed. LEF is default setting in printer for A5.
19
11/19/2012
Rev 1.3

250-Sheet & 550-Sheet Tray

*Includes a built-in lock to protect costly or
sensitive media.
2100-Sheet Tray
*Requires a Caster Base.
Key Updates:
A5 LEF from all input options
A6 support for 250-Sheet & 550-Sheet Tray
Zone sensing
20
11/19/2012
Rev 1.3

Output Expander
High Capacity Output Expander

4-Bin Mailbox
*Holds approximately 100 sheets per bin.
Staple Finisher
*Can staple a maximum of 50 sheets per set and
supports up to 500 sheets of unstapled paper.
21
11/19/2012
Rev 1.3

Caster Base
Spacer
*Adds 4.3 to the height of the printer
Swivel Cabinet
*For elevation and additional storage (holds up to
6 reams of Letter, Legal or A4 sized paper or one
toner cartridge carton plus up to 3 reams of
paper).
22
11/19/2012
Rev 1.3
550-Sheet Tray
Multipurpose Feeder
2100-Sheet Tray
Duplex
Standard Output Bin
Output Expander
4-Bin Mailbox
Stack/ jogger
Stapler
punch
Staple, Hole
Punch Finisher
250-Sheet Tray
550-Sheet Tray,
Integrated4
High Capacity
Output Expander
bin/jogger
Media Size Support: MS81x
A4 210 x 297mm (8.27 x 11.7 in.)
Letter 215.9 x 279.4mm (8.5 x 11 in.)
Legal 215.9 x 355.6mm (8.5 x 14 in.)
A6 105 x 148mm (4.13 x 5.83 in.)
JIS B5 182 x 257mm (7.17 x 10.1 in.)
Oficio 216 x 340mm (8.5 x 13.39 in.)
Folio 216 x 330mm (8.5 x 13 in.)
Media Size1
Universal
105 x 148mm to 215.9 x 355.6mm
(4.13 x 5.83in to 8.5 x 14in)
70 x 127mm to 215.9 x 355.6mm
(2.8 x 5in to 8.5 x 14in)
7 Envelope 98.4x190.5mm (3.875x7.5 in.)
9 Envelope 98.4x225.4mm (3.875x8.9 in.)
10 Envelope 104.8x241.3mm (4.12x9.5 in.)
Other Envelope
98.4 x 162mm to 176 x 250mm

(3.87 x 6.38in to 6.93 x 9.84in)
1
2
Envelops wider than 4-5 inches may start wrinkling in These series of printers. The wrinkling depends on Media quality and
should be evaluated to observe if it is acceptable to the user.
3
Envelopes can be stacked and fed thru integrated tray.
23
11/19/2012
Rev 1.3
Technical Information
Specifications: MX71x/MX81x
MX710
MX711
MX810
MX811
MX812
Performance
Fusing Technology
Print Engine
Belt Fuser
High-end, A4, Mono, Instant on fuser, 2-piece supplies (cartridge & IU)
Processor
800 MHZ Granite Processor
Memory
Memory Standard
Memory Max
512 MB
1 GB
2.56 GB
3 GB
1 GB and 2 GB SO-DIMMs available
204 pin, DDR3x32, SO-DIMM format
Memory Options
Hard Drive
Optional 160+ GB
(Standard on dhe & dthe)
Standard 160+ GB
Connectivity
Standard
10BASE-T / 100BASE-TX / 1000BASE T

USB-B 2.0 high speed
USB - Front
USB - Specialty
Front USB-A 2.0 Host (low, full, high)

(1) USB-A 2.0 Host (low, full, high) in
output area for Card Reader
N/A
Option Slots
ISP Slots
(2) slots: 1-ISP, 1-hard drive
DIMM Slots
(1) slot for optional memory
eMMC Slot
(1) slot for optional Flash or DLE
Paper Handling
Paper Input (Standard)
Paper Output (Standard)
550-Sheet Tray +
100-Sheet MPF
550-Sheet Trays (2) +

100-Sheet MPF
550-Sheet Output Bin
1050-Sheets
(950 w/ Mailbox)
Duplex
Internal
Other
Paper Feed Orientation
Short Edge-A4/Letter, Long Edge Fed A5
Security Jumper
1
Yes
Standard memory is embedded on the controller board.
24
11/19/2012
Rev 1.3
Duty Cycle: MX71x/MX81x

Model
Recommended Monthly
1
Page Volume
Max Monthly Duty Cycle
MX710
5,000 - 25,000 Pages
275,000 Pages
MX711
5,000 - 25,000 Pages
300,000 Pages
MX810
5,000 - 35,000 Pages
300,000 Pages
MX811
5,000 - 35,000 Pages
300,000 Pages
MX812
5,000 - 35,000 Pages
300,000 Pages
Recommended Monthly Page Volume is a range of pages that helps customers evaluate Lexmarks
product offerings based on the average number of pages customers plan to print on the device each
month. Lexmark recommends that the number of pages per month be within the stated range for
optimum device performance, based on factors including: supplies replacement intervals, paper loading
intervals, speed, and typical customer usage.
Maximum Monthly Duty Cycle is defined as the maximum number of pages a device could deliver in
a month using a multi-shift operation. This metric provides a comparison of robustness in relation to
other Lexmark printers and MFPs.
Print Speed: MX71x/MX81x

Printer Models
Media Size
MX710
MX711
MX810
MX811
MX812
Letter, Tray 1 (PPM)
63
70
55
63
70
A4, Tray 1 (PPM)
60
66
52
60
66
Notes: The Claim Values above specifies the maximum throughput, in Pages Per Minute (PPM),
based on resolution and media size. For media sizes smaller than A4 and Letter, throughput is reduced
to protect the printer from thermal damage. Speeds values can be up to and as fast as the rated
speeds above.
Time to First Print (TTFP): MX71x/MX81x

MX710
MX711
Printer Models
MX810
Time from Ready Mode (sec)
4.4
4.0
4.8
4.4
4.0
Time from Sleep Mode (sec)
10.6
10.6
11.0
10.6
10.6
Duplex Time from Ready

Mode (sec)
9.4
8.7
10.3
9.4
8.7
Printer Mode
MX811
MX812
Notes: Time to First Print (TTFP) is defined from when the job is sent (across USB) until the trailing
edge of the first Letter page exits into the standard bin. TTFP is measured using a moderate coverage
text page.
25
11/19/2012
Rev 1.3
Scanner and Fax Specifications: MX71x/MX81x

MX710, MX810 Series
Scanner
Scanner Type
Color Flatbed Scanner with DADF
Scan Technology
Charge Coupled Device (CCD)
Light Source
LED
Number of Light Sources
ADF Scanner
Type
Duplex (DADF Duplex Automatic Document Feeder)
Document Input & Output

Capacity
150 Sheets, 20 lb. (75 g/m ) Bond
Document Size
Min. 3.0 x 5.0 (76mm x 127mm) Short Edge Feed (SEF)

Max. 8.5 x 14.0 (216mm x 355mm) Short Edge Feed (SEF)
Document Size Sensing
Yes
Paper Present Sensing
Yes
Media Jam Sensing
Yes
Multi-feed Sensing System
Yes - MX711 & MX81x (not available on MX710)
Flatbed Scanner
Max Document Size
Max. 8.5 x 14.0 (216mm x 355mm)
Document Size Sensing
Yes
Fax
Modem
33,600 BPS Max, V.34 Half Duplex, <3 seconds per page
Fax from PC
Supported using Postscript driver;

for both local and network attach models
Maximum Fax Storage
Flash Memory:18MB
Hard Drive: size of the hard drive less 1GB
ADF Scan Speed: MX71x/MX81x

Scan Type
Media Size
Mono Simplex
(PPM)
Mono Duplex
(SPM)
Color Simplex
(PPM)
Color Duplex
(SPM)
Letter, Tray 1
70
72
70
68
A4, Tray 1
67
70
67
66
Note: Scan Performance is measured using the 150dpi 8-bit for mono and 150dpi 24-bit for color.
26
11/19/2012
Rev 1.3
Time to First Copy (TTFC): MX71x/MX81x

MX710
MX711
MX810
MX811
MX812
Copy
Time1
(in
seconds)
Copy
Time1
(in
seconds)
Copy
Time1
(in
seconds)
Copy
Time1
(in
seconds)
Input
Mode
Size
Copy Start State
Copy
Time1
(in
seconds)
ADF1
Text/Photo
Letter
StandBy/Ready
4.3
4.2
4.8
4.3
4.2
Flatbed
Text/Photo
Letter
StandBy/Ready
4.2
4.5
4.2
Text
Letter
StandBy/Ready
4.3
4.2
4.8
4.3
4.2
Text
Letter
StandBy/Ready
4.2
4.5
4.2
Photo
Letter
StandBy/Ready
5.2
5.2
5.2
Photo
Letter
StandBy/Ready
4.8
5.2
4.8
Text/Photo
Letter
Sleep
11
11
11
11
11
Text/Photo
Letter
Sleep
11
11
11
11
11
Text/Photo
A4
StandBy/Ready
4.4
4.2
4.8
4.4
4.2
Flatbed
Text/Photo
A4
StandBy/Ready
4.2
4.6
4.2
ADF
Text
A4
StandBy/Ready
4.4
4.2
4.8
4.4
4.2
Flatbed
Text
A4
StandBy/Ready
4.2
4.6
4.2
ADF
Photo
A4
StandBy/Ready
5.2
5.1
5.3
5.2
5.1
Flatbed
Photo
A4
StandBy/Ready
4.8
5.1
4.8
Text/Photo
A4
Sleep
11.5
11.5
11.5
11.5
11.5
Text/Photo
A4
Sleep
11.5
11.5
11.5
11.5
11.5
ADF
Flatbed
ADF
Flatbed
ADF
Flatbed
ADF
ADF
Flatbed
1
Loading paper in the ADF or Flatbed or touching the Lexmark MX71x/ MX81x MFPs display will activate warm-up of the MFP
and could lower this time to first copy.
NOTE: All TTFC copy measurements are measured from the homescreen, pressing the green Go button. Speed values can be
up to and as fast as the rated speeds above.
27
11/19/2012
Rev 1.3
Media Options: MX71x/MX81x
Terminology Change: What used to be Drawers are now called Trays. What used to be
Trays are now Tray Inserts.
Tray Inserts are now offered as an option so that customers with space and/or budget
constraints can afford getting an additional paper tray (insert) to hold alternate media.
The MX71x MFPs do not support Output Options.
The MX81x comes with a Caster Base so there are no furniture options for this product.
The MX81x and MX71x Input options are not compatible due to the difference in footprint of
the machines.
All media and furniture options for other current and legacy printers (X65x, X64x, etc.) are not
compatible with the MX710 and MX810 Series.
The authoritative tables of maximum Printer Paper Options/Furniture combinations are publicly available
at www.lexmark.com/multifunctionprinters.
28
11/19/2012
Rev 1.3
Input Options: MX71x

The MX81x and MX71x Input options are not compatible due to the difference in footprint of the
machines.
250-Sheet Tray

*This option includes a built-in lock to protect
costly or sensitive media.
550-Sheet Tray
2100-Sheet Tray
*This option must be installed at the bottom of
any supported stack of input options or directly
beneath the printer when there are no other
input options installed, and requires a Caster
Base.
29
11/19/2012
Rev 1.3
Output Options: MX71x

The MX71x MFPs do not support Output Options.
Furniture Options: MX71x

Caster Base
Spacer
Swivel Cabinet
*This is for elevation and additional storage
(holds up to 6 reams of Letter, Legal or A4 sized
paper or one toner cartridge carton plus up to 3
reams of paper). It does not have wheels.
30
11/19/2012
Rev 1.3
Letter 215.9 x 279.4mm (8.5 x 11 in.)
Legal 215.9 x 355.6mm (8.5 x 14 in.)
A6 105 x 148mm (4.13 x 5.83 in.)
JIS B5 182 x 257mm (7.17 x 10.1 in.)
Oficio 216 x 340mm (8.5 x 13.39 in.)
Folio 216 x 330mm (8.5 x 13 in.)
Universal
105 x 148mm to 215.9 x 355.6mm
(4.13 x 5.83in to 8.5 x 14in)
70 x 127mm to 215.9 x 355.6mm
(2.8 x 5in to 8.5 x 14in)
7 Envelope 98.4x190.5mm (3.875x7.5 in.)
9 Envelope 98.4x225.4mm (3.875x8.9 in.)
10 Envelope 104.8x241.3mm (4.12x9.5 in.)
Other Envelope
punch
Staple, Hole
Punch Finisher
Standard Output Bin
Stapler
Duplex
Stack/ jogger
2100-Sheet Tray
Multipurpose Feeder

bin/jogger
550-Sheet Tray
4-Bin Mailbox
250-Sheet Tray
A4 210 x 297mm (8.27 x 11.7 in.)
Media Size1
Output Expander
550-Sheet Tray,
Integrated4
Media Size Support: MX71x
NOT COMPATIBLE
98.4 x 162mm to 176 x 250mm

(3.87 x 6.38in to 6.93 x 9.84in)
Note: This series of printers does not support Ouput Options.

1
2
3
31
11/19/2012
Rev 1.3

The MX81x and MX71x Input options are not compatible due to the difference in footprint of the
machines.
550-Sheet Tray
2100-Sheet Tray
*This option must be installed at the bottom of
any supported stack of input options or directly
beneath the printer when there are no other
input options installed, and requires a Caster
Base.
32
11/19/2012
Rev 1.3

Offset Stacker
*Holds approximately 500 sheets
4-Bin Mailbox
*Holds approximately 100 sheets per bin
Staple Finisher
*Can staple a maximum of 50 sheets per set
and supports up to 500 sheets of unstapled
paper.

The MX81x comes with a Caster Base - there are no furniture options for this product.
33
11/19/2012
Rev 1.3
550-Sheet Tray,
Integrated4
250-Sheet Tray
550-Sheet Tray
Multipurpose Feeder
2100-Sheet Tray
Duplex
Standard Output Bin
Output Expander
4-Bin Mailbox

bin/jogger
Stack/ jogger
Stapler
punch
Staple, Hole
Punch Finisher
Media Size Support: MX81x
A4 210 x 297mm (8.27 x 11.7 in.)
Letter 215.9 x 279.4mm (8.5 x 11 in.)
Legal 215.9 x 355.6mm (8.5 x 14 in.)
A6 105 x 148mm (4.13 x 5.83 in.)
JIS B5 182 x 257mm (7.17 x 10.1 in.)
Oficio 216 x 340mm (8.5 x 13.39 in.)
Folio 216 x 330mm (8.5 x 13 in.)
Media Size1
Universal
105 x 148mm to 215.9 x 355.6mm
(4.13 x 5.83in to 8.5 x 14in)
70 x 127mm to 215.9 x 355.6mm
(2.8 x 5in to 8.5 x 14in)
7 Envelope 98.4x190.5mm (3.875x7.5 in.)
9 Envelope 98.4x225.4mm (3.875x8.9 in.)
10 Envelope 104.8x241.3mm (4.12x9.5 in.)
Other Envelope
98.4 x 162mm to 176 x 250mm

(3.87 x 6.38in to 6.93 x 9.84in)
1
2
3
34
11/19/2012
Rev 1.3
Theory of Operation
Electrophotographic (EP) Process
The developed image in the printer is transferred directly to the print medium. A roller carries the medium
from the paper sources at the machine bottom, against the EP cartridges, and up to the fuser at the
machine top. The transfer rolls are biased with high voltages to attract the toner to the print medium. The
transfer applies an adequate charge to the medium to provide an electrostatic charge hold down force
that holds the medium in a fixed location on the belt. A cleaning blade with a backup roll scrapes toner
from the transport belt into a waste sump. Critical parameters for the EP process are the resistivity of the
transfer roll coat and the normal force against the photoconductive drum. The drive roll diameter is set
such that one drive revolution moves the transport belt the distance between transfer rolls for improved
image registration.
The list of the main component of the EP process is described below.
EP Step
Function
Charge
During the charge step, voltage is sent from the HVPS to the charge roll beside the
photoconductor. The charge roll applies a uniform negative charge over the entire
surface of the photoconductor to prepare it for the laser beam.
Expose
The laser fires a focused beam of light at the surface of the photoconductor and writes
an invisible image, called a latent image. The laser beam only discharges the surface
where the beam hits the photoconductor. This creates a difference in charge potential
between the exposed area and the rest of the photoconductor surface.
Develop
Once the laser exposes the photoconductor, the HVPS sends charge to the developer
roll. Because of the charge difference between the toner on the developer roller and
the electrostatic image created by the laser, the toner is attracted to areas of the
photoconductor surface exposed by the laser.
Transfer
As the paper travels between the transfer roll and the photoconductor, the transfer roll
applies a positive charge to the back of the media. This positive charge attracts the
negatively charged toner image from the photoconductor to the top surface of the
media.
Fuse
The paper now with a toned image moves through the fuser assembly. Using
temperature and pressure, it marries toner to paper.
Clean/Erase
The cleaning blade removes any toner that remains on the photoconductor after the
transfer process. The toner removed is collected in the imaging unit.
If a component fails, it is important to recognize at which step the failure took place. By knowing this, you
can determine the source of the problem. Understanding the EP Process is the key to troubleshooting
print quality problems.
35
11/19/2012
Rev 1.3
EP Process Components Cross-Sectional

Printhead
Developer
Roll
Charge
Roll*
Toner
Cartridge
PC Roll
Belt
Fuser
Imaging
Unit
Transfer
Roll
*The Charge Roll is contained within the IU.
36
11/19/2012
Rev 1.3
Paper Transport System Enhancements and Changes

Base Engine Features and Updates: MS71x/MS81x & MX71x/MX81x
New Features: MS71x/MS81x & MX71x/MX81x
Flushing
This new feature will improve our customers experience by
minimizing user interventions when getting paper jams.
The printer will attempt to automatically move undamaged
media to the output bin that would have otherwise been
jammed inside the printer, and will automatically resume
printing.
This feature is enabled by default. To disable, go to:
General Settings > Print Recovery > Jam Assist >
OFF/ON
Jam Avoidance
With the implementation of a Trailing Edge (TE) sensor and
new code algorithms, instances of getting soft jams and
jams caused by gap closure can be reduced.
The printer will now have the ability to hold off future picks:
- until it detects a gap between sheets
- until the previous sheet is past input sensor
- if the previous page is measured to be of
unexpected length
New Pick Arm Assembly Design

It is now a CRU maintenance item.
The two rollers are not identical in size compared to the T
series printers.
The parts are replaced as an assembly cant replace the
individual tires anymore.
37
11/19/2012
Rev 1.3
Key Updates: MS71x/MS81x & MX71x/MX81x
Separator Roller Assembly

This is a CRU maintenance item replacing the tray wear
strips (aka dimple dams).
A unique separator roll may be offered for challenging
media types via SPR.
Media is Reference Edge Fed

For the said printer models, the tray insert uses the lift plate
mechanism to elevate the media during paper transport.
The wear strips (aka dimple dams) is replaced with a new
FRU part called the separator roll assembly which is part of
the Maintenance Kit.
Media should be fed straight in - no longer slanted.
Input Tray Supports Envelopes and other media sizes*

Envelope and Universal Tray input options are no longer
supported for this printer series.
Input trays support almost all type of media.
*The MS71x DOES NOT support Envelopes an Envelope
option is not in the menus.
2-Step Tray Insert Removal

Re-designed for user convenience.
Theres no need to completely remove the Tray Insert out
to load media.
38
11/19/2012
Rev 1.3
Paper Transport System Key Components: Sensors
Control Panel
Interlock Sensor
Fuser Exit
Sensor
Standard Bin
Full Actuator and
Sensor
Rear Door
interlock
Sensor
Input Sensor
Narrow Media
Sensor
(MS71x ONLY)
Duplex Path
Sensor
Pick Sensor
Tray 2
Pass Through
Sensor
Pick Sensor
Tray 3
Pass Through
Sensor
Pick Sensor
Tray 4
Pass Through
Sensor
Pick Sensor
Tray 5
39
11/19/2012
Rev 1.3
Paper Transport System Key Components: Paper Transport
Exit Rollers
Fuser
(Belt Fuser Pictured)
Diverter
(not pictured)
Fuser Exit
Rolls
Duplex Rolls
Separator Roll
Pick Roller
Tray Elevator
40
11/19/2012
Rev 1.3
Print Engine Paper Path: MS71x/MS81x & MX71x/MX81x
Simplex Paper Path

Duplex Paper Path
41
11/19/2012
Rev 1.3
Paper Jam Locations: MS71x/MS81x
Area
Error Message
Staple finisher
Remove paper, open stapler door. Leave paper in bin. [455457]
Standard bin
Remove standard bin jam. [203]
Inside the printer
Lift front cover to remove cartridge. [200201]
Multipurpose feeder
Clear manual feeder. [250]
Duplex
Remove tray 1 to clear duplex. [235239]
Trays
Open tray [x]. [24x]
Output expander
Remove paper, open expander rear door. Leave paper in bin. [43y.xx]
Upper rear door
Open upper rear door. [202]
Upper door and rear

duplex area
Open upper and lower rear door. [231234]
10
Mailbox
Remove paper, open mailbox rear door. Leave paper in bin. [41y.xx]
11
Staple finisher rear

door
Remove paper, open finisher rear door. Leave paper in bin. [451]
42
11/19/2012
Rev 1.3
Paper Jam Locations: MX71x
Area
Error Message
Upper rear door
Upper door and rear

duplex area
Open upper and lower rear door. [231 234]
Trays
Duplex area
Multipurpose feeder
Inside the printer
Standard bin
Automatic document
feeder (ADF)
Open automatic feeder top cover. [28y.xx]
43
11/19/2012
Rev 1.3
Paper Jam Locations: MX81x
Area
Error Message
Duplex area
Trays
Staple finisher rear

door
Remove paper, open finisher rear door. Leave paper in bin. [451]
Stapler doors
Remove paper, open stapler door. Leave paper in bin. [455457]
Upper door and rear

duplex area
Open upper and lower rear door [231234]
44
11/19/2012
Area
Error Message
Upper rear door
Mailbox
Open mailbox rear door. Leave paper in bin. [4yy.xx]
Multipurpose feeder
Inside the printer
10
Standard bin
11
Automatic document
feeder (ADF)
Open automatic feeder top cover. [28y.xx]
Rev 1.3
Notes:
When Jam Assist is set to ON, once a jammed page has been cleared the printer flushes
blank pages or pages with partial prints to the standard bin. Check your printed output for
blank pages.
When Jam Recovery is set to ON or Auto, the printer reprints jammed pages. The Auto
setting, however, only reprints jammed pages if adequate printer memory is available.
45
11/19/2012
Rev 1.3
Scanner System: MX71x/MX81x

Auto Document Feeder (ADF) Key Updates: MX71x/MX81 x
Key Updates
New ADF Pick Mechanism
New pick arm assembly (CRU Maintenance Item)

New separator roller (CRU Maintenance Item)
New ADF Feed Belt
Paper elevator for paper to reach the new pick assembly
Improved ADF Frame Structure
Replaced the single-feed rollers with 4 rollers per shaft, thus

preventing or minimizing media rotation or skew.
ADF Automatic Locking Edge Guides
ADF input tray edge guides can automatically lock in any

position.
Eliminates the possibility of the edge guides walking out over
time.
Improves reliability (i.e. few jams)
ADF Lift Tray
Stopped bump system aligns LE

10x skew correction consistent across all input speeds
Deskew
Roll
46
11/19/2012
Rev 1.3
Key Updates
Ultrasonic Transmitter
ADF Ultrasonic Multi-pick Detection
Implemented 2-piece transmissive design to detect multiple

paper feed.
Ultrasonic Receiver
ADF Mechanical Deskew
A deskew roll was added to minimize feed skews.

This implementation reduced input skews up to 2% and the
output skew is better than 0.2%.
Deskew Roll
47
11/19/2012
Rev 1.3
ADF Key Components: Sensors

ADF Cross-sectional
Skew Detect
Sensor
ADF Pick Sensor
ADF Multifeed
Sensor
ADF Media
Exit Sensor
1st Scan
Sensor
2nd Scan
Sensor
ADF Media
Present Sensor
ADF under Top Cover
Pick Roll
Position Sensor
Gap Detect
Sensor
ADF Multifeed
Sensor
48
11/19/2012
Rev 1.3
ADF Back Side
ADF Elevator
Home Position
Sensor
ADF Closed
Interlock Sensor
49
11/19/2012
Rev 1.3
ADF Key Components: Paper Feed and Transport

ADF Cross-sectional
ADF Pick Roller
ADF Feed Belt
ADF Exit Roller
ADF Registration
Roller
ADF Transport
Roller
ADF Separator Roller and

Torque Limiting Clutch
ADF Back Side
Transport Motor
Elevator Motor
50
Pick Motor
11/19/2012
Rev 1.3
ADF Paper Path: MX71x/MX81x
Scan Position
ADF Multifeed Detection
Ultrasonic
Transmitter
Ultrasonic
Receiver
51
11/19/2012
Rev 1.3
Flatbed Key Components: MX71x/MX81x

External Components
Pressure Pad
ADF Open
Sensor
Flatbed Glass
Internal Components
Flatbed Scanner
Control Card
Flatbed Scanner
Motor
Flatbed Home
Position Sensor
Flatbed Scanner
Length Sensor
Flatbed CCD
52
11/19/2012
Rev 1.3
Flatbed Key Components and Functions

Component
Function
Scanner Home Position

Sensor
Detects the registration position of the scanner.
CCD Imaging Unit
Shines light onto the document (LED).
ADF Open Sensor
Detects if the ADF lid is open.
Pressure Pad
Provides a cushion for the media resting on the

flatbed.
Flatbed Glass
Glass surface where the document is scanned.
Flatbed Scanner Length

Sensor
Detects the paper size for scanning by the CCD.
Flatbed Scanner Control Card
Controls the logistics of the Flatbed image acquisition

in the CCD.
Flatbed Scanner Motor
Controls the movement of the CCD.
53
11/19/2012
Rev 1.3
Control Panel and Menus

MS71x, MS810n/dn, MS811n/dn, MS812dn Control Panel
2.4" Color LCD Display
This is NOT a Touch Screen
Buttons and Functions: MS71x, MS810n/dn, MS811n/dn, MS812dn

Part
Description
Function
Display
View the printer status.

Set up and operate the printer.
Keypad
Enter numbers, letters, or symbols.
Arrow buttons
*2.4" Color Display
models Only
Scroll up and down or left and right.
Select button
*2.4" Color Display
models Only
Submit changes made in the printer settings.
Back button
*2.4" Color Display
models Only
Return to the previous screen.
Home button
Go to the home screen.
Stop button
Stop all printer activity.
54
11/19/2012
Rev 1.3
Indicates the printer status:

Off The power is off.
Indicator light
Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Enables Sleep mode or Hibernate mode.
Light color and corresponding printer status:
Off The printer is idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is waking from or entering Hibernate mode.
Sleep button
Blinking amber for 0.1 second then goes completely off for 1.9 seconds
in pulsing pattern The printer is in Hibernate mode.
Do the following to wake the printer from Sleep mode:
Press any hard button.

Pull out Tray 1 or load paper in the multipurpose feeder.
Open a door or cover.
Send a print job from the computer.
Perform a poweron reset (POR) with the main power switch.
Attach a device to the USB port on the printer.
Connect a flash drive to the printer.

USB port
Note: Only the front USB port supports flash drives.
55
11/19/2012
Rev 1.3
MS810de Control Panel

4.3" Color Touch Screen
Buttons and Functions: MS810de Control Panel

Part
Description
Function
Display

Keypad
Home button
Stop button

Indicator light

Sleep button
Blinking amber for 0.1 second then goes completely off for 1.9
seconds in pulsing pattern The printer is in Hibernate mode.


USB port
56
11/19/2012
Rev 1.3
MS812de Control Panel

7" Color Touch Screen
Buttons and Functions: MS812de Control Panel

Part
Description
Function
Display

Keypad
Home button
Stop button

Indicator light

Sleep button
Blinking amber for 0.1 second then goes completely off for 1.9 seconds
in pulsing pattern The printer is in Hibernate mode.


USB port
57
11/19/2012
Rev 1.3
Administrative Menu: MS71x/MS81x

For a complete listing of the printer menu tree, consult the Users Guide.
MS71x/MS81x Administrative (Customer) Menu Tree
Paper Menu
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
3
Custom Names
3
Custom Bin Names
Universal Setup
Bin Setup
Reports
Menu Settings Page
Device Statistics
Stapler Test
1
Network Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
Network/Ports
Active NIC
2
Standard Network
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Security
4
Edit Security Setups
3
Miscellaneous Security Settings
Confidential Print
Disk Wiping
Security Audit Log
Set Date and Time
4
Settings
General Settings
Flash Drive Menu
Print Settings
Help
Print All Guides
Print Quality
Printing Guide
Print Defects Guide
Information Guide
Supplies Guide
Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup
Page.
Depending on the printer setup, this menu item appears as Standard Network or Network [x].
This menu appears only in touch screen printer models.
This menu appears only in select touch screen printer models.
58
11/19/2012
Rev 1.3
MX710 Control Panel
Buttons and Functions: MX710

#
Part
When to Use
Home button

Enable Sleep mode or Hibernate mode.
Sleep button

Perform a poweron reset with the main power switch.
Keypad
Start button
Start a job, depending on which mode is selected.
Clear All/ Reset button
Reset the default settings of a function, such as copying, faxing, or

scanning.
Cancel button
Cancel all printer activity.
Indicator light
Check the status of the printer.
USB Port

9
Display
View the printer status and messages.

59
11/19/2012
Rev 1.3
Home Screen: MX710
Home Screen Buttons: MX710

#
Description
Function
Copy
Opens the Copy menu
Fax
Opens the Fax menu
E-mail
Opens the E-mail menu
USB
Displays files on a USB drive
Arrows
Scroll left or right to the next screen to display
My MFP
TBD
Menus
Opens the administrative menus when Ready appears on the display
Setup Icon
Access the setup menu and change printer settings
Scan
Opens the Scan menu
10
Held Jobs
Displays all held jobs
11
Status/
Supplies
12
Tips
13
Change
Language
FTP
Displays a warning or error message whenever the printer requires intervention

to continue processing.
Touch this to access the messages screen for more information on the
message, and how to clear it.
Opens context-sensitive Help information on the touch screen
Note: All menus have a Tips button.
Allows you to change the primary language and reports on the display,
and will remain in effect until changed
Opens the FTP menu
Note: This option must be set up by a system administrator before it appears
on the display.
60
11/19/2012
Rev 1.3
Administrative Menu: MX710

MX710 Administrative (Customer) Menu Tree
Paper Menu
Reports
Network/Ports
Security
Default Source
Menu Settings Page
Active NIC
Paper Size/Type
Device Statistics
Standard Network

Miscellaneous Security
Settings
Configure MP
Standard USB
Confidential Print
Substitute Size
Network Setup Page

Network [x] Setup
Page
Parallel [x]
Disk Wiping
Paper Texture
Shortcut List
Serial [x]
Security Audit Log
Paper Weight
Fax Job Log
SMTP Setup
Set Date Time
Paper Loading
Fax Call Log
Custom Types
Copy Shortcuts
Custom Names
E-mail Shortcuts
Custom Bin Names
Fax Shortcuts
Universal Setup
FTP Shortcuts
Bin Setup
Profiles List
Print Fonts
Print Directory
Asset Report
Settings
Help
Manage Shortcuts
Options Card Menu
General Settings
Print All Guides
Fax Shortcuts
A list of installed DLE
Copy Settings
Copy Guide
E-mail Shortcuts
Download Emulators
Fax Settings
E-mail Guide
FTP Shortcuts
appears
E-mail Settings
Fax Guide
Copy Shortcuts
FTP Settings
FTP Guide
Profile Shortcuts
Flash Drive Menu
Print Defects Guide
Print Settings
Information Guide
Supplies Guide
1
2
Depending on the printer setup, this menu appears as Standard Network or Network [x].
This menu appears only when one or more DLEs are installed.
61
11/19/2012
Rev 1.3
MX711/MX81x Control Panel
Buttons and Functions: MX711/MX81x

#
Part
Display
Home button
When to Use
View the printer status and messages.


Enable Sleep mode or Hibernate mode.
Sleep button

Perform a power-on reset (POR) with the main power switch.
Keypad
Start button
Start a job, depending on which mode is selected.
Clear All/ Reset button
Reset the default settings of a function, such as copying, faxing, or

scanning.
Cancel button
Cancel all printer activity.
Indicator light
Check the status of the printer.
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11/19/2012
Rev 1.3
Home Screen: MX711/MX81x
Home Screen Buttons: MX711/MX81x

#
Description
Function
Copy
Opens the Copy menu
Fax
Opens the Fax menu
E-mail
Opens the E-mail menu
USB
Displays files on a USB drive
Arrows
Scroll left or right to the next screen to display
My MFP
TBD
Menus
Opens the administrative menus when Ready appears on the display
Setup Icon
Access the setup menu and change printer settings
Scan
Opens the Scan menu
10
Held Jobs
Displays all held jobs
11
Status/
Supplies
12
Tips
Displays a warning or error message whenever the printer requires intervention

to continue processing.
Touch this to access the messages screen for more information on the
message, and how to clear it.
Opens context-sensitive Help information on the touch screen
Note: All menus have a Tips button.
13
Change
Language
Allows you to change the primary language and reports on the display,
and will remain in effect until changed
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11/19/2012
Rev 1.3
Opens the FTP menu

N/A
FTP
N/A
Forms and
Favorites
Quickly find and print frequently used online forms
N/A
Release
Held Fax
If this button is shown, then there are held faxes with a scheduled hold time
previously set. To access the list of held faxes, touch this button.
N/A
Bookmarks
Allows you to create, organize, and save a set of bookmarks (URLs) into a tree
view of folders and file links
N/A
Lock Device
This button appears when the printer is unlocked and the Printer Lockout
Personal Identification Number (PIN) has been set. Touching this button opens
a PIN entry screen. Enter the correct PIN to lock the control panel.
N/A
Unlock
Device
This button appears when the printer is locked. The control panel buttons and
shortcuts cannot be used while this appears.
Touching this button opens a PIN entry screen. Enter the correct PIN to unlock
the control panel.
Note: This option must be set up by a system administrator before it appears

on the display.
Opens the Cancel Jobs screen.

The following items are available under the Print, Fax, and Network
headings:
N/A
Cancel Jobs
Print job
Copy job
Fax profile
FTP
E-mail send
Each heading shows up to three jobs per screen. If more than three jobs exist
in a column, then an arrow appears enabling you to scroll through the jobs.
Select a job to cancel it.
Depending on your configuration, not all buttons may appear. For a complete listing of Home Screen
buttons and their functions, consult the Users Guide.
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11/19/2012
Rev 1.3
Administrative Menu: MX711/MX81x

MX711/MX81x Administrative (Customer) Menu Tree
Paper Menu
Reports
Network/Ports
Security
Default Source
Menu Settings Page
Active NIC
Paper Size/Type
Device Statistics
Standard Network

Miscellaneous
3
Security Settings
Configure MP
Stapler Test
Substitute Size
Network Setup Page
Paper Texture
Paper Weight
Paper Loading
Custom Types
Standard USB
Confidential Print
Parallel [x]
Disk Wiping
Profiles List
Serial [x]
Security Audit Log
Print Fonts
SMTP Setup
Set Date Time
Print Directory
Custom Names
Asset Report
3
Custom Bin Names

Universal Setup
Bin Setup
Settings
Help
General Settings
Print All Guides
Flash Drive Menu
Print Quality
Print Settings
Printing Guide
Print Defects Guide
Information Guide
Supplies Guide
1
2
3
4
Depending on the printer setup, this menu appears as Network Setup Page or Network [x] Setup Page.
Depending on the printer setup, this menu appears as Standard Network or Network [x].
This menu appears only in touch-screen printer models.
This menu appears only in select touch-screen printer models.
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Rev 1.3
Service Menus: MS71x/MS81x and MX71x/MX81x

Several hidden menus exist to configure advanced settings, troubleshoot problems or obtain additional
printer information. The settings contained in these menus should not be changed unless it is
specifically requested by the Service Manual or Technical Support. Changing the settings may cause
improper operation of the printer.
For a complete list of these menus, consult the Service Manual for the printer.
To enter the Diagnostic Menu, do the following:
Diagnostics
Mode
1.
Turn off the printer.
2.
Press and hold 3 and 6.
3.
Turn on the printer.
4.
Release the buttons when the

splash screen appears.
The Diagnostics Menu contains

advanced settings and operations used
for repair, adjustments or other
diagnostic actions.
To enter Configuration Menu, do the following:
Configuration
Menu
1.
2.
3.
4.

The Configuration Menu contains a set

of menus, settings and operations
which are infrequently required by a
user.
Generally, the options made available
in this menu group are used to
configure a printer for operation.
To enter the Network SE Menu, do the following:

1.
Network SE
Menu
SE Menu
Enter Network/Ports>Standard
Network>Std Network Setup
menu.
2.
Press and hold 6, 7 and 9.
3.

Network SE Menu appears.
You do not POR the machine to access

this menu.
From a browser, add /se to the device IP address.

Capture diagnostic and debug data.
(for example: http://158.183.3.2/se)
To enter the Invalid Engine Code state, do the following:
Invalid
Engine Code
1.
2.
3.
4.

This state allows you to POR the

printer into a mode that disables the
Engine Code and allows the
programming of new code into the
Engine card.
Typically this function is used to
reprogram defective Engine code but
can be useful in other applications.
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11/19/2012
To enter Recovery Mode, do the following:
Recovery
Mode
1.
2.
3.
4.

Rev 1.3
NOTE: Recovery only available on

non-eTask printers.
This mode will allow the printer to boot
from a secondary set of instructions to
allow a code flash to the printer. No
other functions are available. The
screen will have a red background and
say "Recovery.
While in this mode, you can ONLY
flash code via USB directly connected
to a PC.
To Enable/Disable Safe Mode, do the following:

1.
2.
3.
NOTE: Only available for printers

with a code level of EC1 or greater.
Release the buttons when the splash screen

appears.
***** OR *****
Safe Mode
Go to Configuration Menu:
1.
2.
3.
4.
Go to Safe Mode Menu
5.
Select ON/OFF
6.
POR the printer to take effect
Allows print operations to be used even

if a non-critical subsystem failure
occurs. When configured in Safe
Mode, the device operates in a
minimal/base function state for print
operations, permitting a customer to
continue printing until service can be
arranged to repair the device. Safe
Mode is designed to be a short-term
solution.
Safe Mode state will not disable on
POR without holding down the
special button sequence.
Safe Mode can co-exist with other
POR button sequence modes, such
as Config and Diagnostics.
NOTE: Only available for printers

with a code level of EC1 or greater.
NOTE: Not all printers have this
functionality; it is limited to printers
with 4.3and above Touchscreen.
To go to the Restore Point, do the following:
Restore Point
1.
2.
3.
4.

Restore point is a new functionality

similar to a PCs operating system
restore. In the event that a new
firmware update causes problems in
the printer, the administrator or
customer can roll the printer back to a
previous state.
Important Information:
Subsequent POR's boot to this
restore point.
If new code is flashed, that new
code becomes the boot point.
Only 1 restore point is kept.
If no code updates have occurred
since the machine was built, there
is no restore point and the key
sequence is ignored.
Only available on eTask machines.
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11/19/2012
1.
In the Administration (Customer) Menu, select the

Network/Ports Menu.
2.
Select Standard Network.
3.
Select STD NET SETUP.
Rev 1.3
The Network SE menu contains

advanced network menu tools.
Network SE
Menu
Warning: Changing the settings within

this menu may cause the printer not to
function properly.
4.
Once in the Standard Network Setup page, press 6, 7

and 9 at the same time.
5.
Once you press the buttons, you should be in the

Network SE Menu.
68
11/19/2012
Rev 1.3
Supplies
Supply Changes and Key Updates
Key Updates
2-Piece Supplies Kit

New Toner Cartridge design 2 piece vs. 1-piece
Separate toner cartridge and imaging unit
Imaging unit includes charge roll
Toner Cartridge
Imaging Unit
New Supply Life Messaging

When the toner cartridge or imaging unit is near exhaustion a
countdown begins.
An estimated number of pages remaining will display; once the
count reaches 0 it will stop and not continue until the supply is
replaced.
Countdown is based on the usage of the last 2000 pages.
Yellow triangle alert icon appears when any supply is in a warning

state.
Red bouncing animation will show up for Intervention Requests.
Warning messages appear at bottom of home screen.
Status messages will be in black text for warnings (no red triangle),
red text for Intervention Requests.
The screens to the right will only show after pushing the intervention
button.
Hard Stop When Supplies are Exhausted

Printer stops when toner cartridge or imaging unit is exhausted.
The supply item must be replaced before printing can resume
Non-Shake Toner Cartridges*

The end user will not be able to extend the life of the toner
cartridge or improve print quality by shaking the cartridge
Almost all toner will be used due to the change in technology
*It is still recommended to shake cartridges before initial
installation to loosen any packed toner due to storage &
shipping.
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11/19/2012
Rev 1.3
Supply Life Messaging Information

Toner Cartridge Life Messaging
The following table provides the messaging that will appear on the control panel as supply life becomes
low. The Controller Board determines when the Cartridge Low message occurs; the IU determines
when the Cartridge Very Low occurs.
Saved
Warning1
Default
Setting2
Toner Level
6K = 20%
Nearly Low
Disabled
10K = 20%
25K = 10%
45K = 10%
6K = 10%
Low
Enabled
10K = 10%
25K = 5%
45K = 5%
6K = 3%
Near End of
Life
Enabled
10K = 2%
25K = 1%
45K = 1%
End of Life
Enabled
Behavior Options4
(Default in Blue)
Default
Rating3
0%
Control Panel Message5
Off
Warning
"Cartridge nearly low"
Email Alert
Continuable Stop
Non-Continuable Stop
Off
Warning
"Cartridge low"
Email Alert
Continuable Stop
"Cartridge very low, 200

estimated pgs remain"
Off
Warning
Email Alert
Continuable Stop
Pages remaining calculated on the

usage of the past 2000 pages
printed
"Replace cartridge, 0 estimated

pgs remain"
The generic name of the warning used for Lexmark support documentation.
This column indicates whether or not the message is enabled by default.
This column indicates the default cartridge life remaining for each cartridges yield type. Once the
cartridge reaches this percentage, it will trigger the given warning. The user can change level that will
trigger the warning. The procedures to do this are documented in this guide in ye section called How to
Change Supply Life Messaging Settings.
This column lists the default behavior options at each warning notification. The customer can customize
this feature. The default behavior is documented in blue if no change is made.
This indicates the actual message that will appear on the product control panel when the warning is
triggered.
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11/19/2012
Rev 1.3
Imaging Unit Life Messaging

The following table provides the messaging that will appear on the control panel as supply life becomes
low. Below the table explanations are provided for the headings and options listed in each column.
Warning
Nearly Low
Low
Near End of
Life
Default
Setting
Disabled
Enabled
Enabled
Default
Rating
Behavior Options
(Default in Blue)
120K = 10%
Off
Warning
Email Alert
Continuable Stop
"Imaging unit nearly low"
120K = 5%
Off
Warning
Email Alert
Continuable Stop
"Imaging unit low"
120K = 1%
Off
Warning
Email Alert
Continuable Stop
End of Life
Enabled
0%
Device Stops
Control Panel Message
71
"Imaging unit very low

750 estimated pgs
remain"
Pages remaining calculated
on the usage of the past
2000 pages printed
"Replace imaging unit, 0
estimated pgs remain"
11/19/2012
Rev 1.3
Fuser Maintenance Kit Life Messaging

The following table provides the messaging that will appear on the control panel as Fuser Maintenance
Kit life becomes low.
Warning
Nearly Low
Low
Near End of
Life
Default
Setting
Disabled
Enabled
Enabled
Default
Rating
Behavior Options
(default in Blue)
200K = 10%
Off
Warning
E-mail alert
Continuable stop
Non-continuable stop
"Maintenance kit nearly

low"
200K = 5%
Off
Warning
E-mail alert
Continuable stop
"Maintenance kit low"
200K = 1%
Off
Warning
E-mail alert
Continuable stop
End of Life
Enabled
Control Panel Message
0%
Device Stops
"Maintenance kit very low,

2000 estimated pgs
remain"
Pages remaining calculated
on the usage of the past
2000 pages printed
"Replace Maintenance kit,
0 estimated pgs remain"
Note: Counters for fuser maintenance kit alerts are based on counters stored in fuser chip.
72
11/19/2012
Rev 1.3
How to Change Supply Life Messaging Settings

1. Access the printers Embedded Web Server (EWS).
2. Click Settings > Print Settings > Supply Notifications.
3. Change the settings as desired.
Adjustable Supplies Alert Options

Supply
Cartridge Yield
500
6000
10000
25000
45000
Imaging Unit
Maintenance Kit
Nearly Low
Low
Max
Default
Min
Max
Default
Min
90%
90%
90%
90%
90%
40%
20%
20%
10%
10%
30%
10%
10%
5%
5%
50%
50%
50%
50%
50%
30%
10%
10%
5%
5%
21%
4%
3%
2%
2%
Near End of Life

Default - not
adjustable
20%
3%
2%
1%
1%
90%
90%
20%
20%
10%
10%
50%
50%
10%
10%
2%
2%
1%
1%
Notes:
If a user selects a value outside of these acceptable ranges, it will revert back to the default
setting.
If a user has changed the setting and then installs a new supply, the same user setting will
"stick" as long as the setting is still valid for the new supply.
If a user has selected a value that is valid for the supply installed, but then changes to a
different supply that the selection is no longer valid, it will revert back to the default setting.
(e.g. user selected Low = 3% for 45K cartridge, and then later installs a 6K cartridge, the Low
setting will revert back to 10%)
If the user has not changed the setting from the default value, any new supplies installed will
always use the default values for the supply that is installed.
73
11/19/2012
Rev 1.3
Detection of Non-Genuine Supplies

When the printer senses that the Imaging Unit, Toner Cartridge or Fuser is not a genuine Lexmark part,
the printer will post this error message:
Non-Lexmark [supply], see Users Guide
[33.xy]
In this case, the control panel will instruct the User to refer to the Troubleshooting Section of the Users
Guide for instructions on how to proceed.
The Users Guide documents warnings about using non-genuine supplies. If the customer wishes to
accept the risks of non-genuine supply they may document this acceptance by pressing the OK and X
keys simultaneously for 15 seconds. In response, the printer will continue and mark a flag in NVRAM that
the customer acceptance has occurred. In addition the bottom of the Device Statistics page will denote
that the customer has accepted the non-genuine supply.
The following is the message that will appear on the Device Statistics page:
If the customer acceptance flag is marked, YYY.xx errors will include an n at the end for the error
number string. (e.g., 202.05N)
The customer may decide they do not want to accept the risks associated with using non-genuine
Lexmark supplies or devices. This is done by the customer not pressing the yes, continue sequence as
described above and the Users Guide. But instead, the customer is to remove the non-genuine Lexmark
supply or device and replace it with a genuine Lexmark supply or device.
74
11/19/2012
Rev 1.3
Toner Cartridges
MS71x and MS81x
Approximate
Yield
(in pages)
MS710
MS711
MS810
MS811
MS812
10k
Toner Cartridge
6k
High Yield Toner Cartridge
25k
Extra High Yield Toner Cartridge
45k
Approximate
Yield
(in pages)
MX710
MX711
MX810
MX811
MX812
Toner Cartridges
Starter Toner Cartridge (SWE)
Ship With Equipment
MX71x and MX81x

Toner Cartridges
10k
25k
Toner Cartridge
6k
High Yield Toner Cartridge
25k
Extra High Yield Toner Cartridge
45k
Ship With Equipment
Imaging Units: MX71x and MX81x

Approximate Yield
Imaging Unit
(All MS and MX Models)
Ship with Equipment
Aftermarket Version
Available
Yes
Yes
100k pages
*Will lock out at 120K
75
11/19/2012
Rev 1.3
Maintenance Items
Automatic Document Feeder (ADF) Maintenance Kit: MX71x and MX81x
Item
Page Intervals
Customer Installable
ADF Media Pick Roller
120,000
Yes
ADF Separation Roller
120,000
Yes
ADF Feed Belt
120,000
Yes
Torque Limiting Clutch
120,000
Yes
Page Intervals depends on many factors including the environment, scanning habits, etc.
Fuser Maintenance Kit

Item
Page Intervals
Fuser
200,000
Yes
Transfer Roller
200,000
Yes
Pick Roller Assembly (3 each)
200,000
Yes
Separator Roller Assembly (3 each)
200,000
Yes
Page Intervals depends on many factors including the environment printing habits, etc.
As soon as the fuser rated life is reached, the printer will come to a hard stop and will only work once the
fuser maintenance kit is replaced. When the kit is replaced, there is no need to reset the maintenance
counter like the previous models since the counter is stored in the fuser smart chip.
Roller Kit
In the event that a fuser is replaced before it reaches its rated life due to some sort of failure, a
roller kit maintenance message will display at 300,000 page intervals. The purpose of this is to make
sure that the transfer, pick and separator rollers are replaced.
The roller kit counter can be reset through the Configuration Menu under Reset Roller Kit Counter.
Item
Page Intervals
Transfer Roller
300,000
Yes
Pick Roller Assembly (3 each)
300,000
Yes
Separator Roller Assembly (3 each)
300,000
Yes
Page Intervals depends on many factors including the environment printing habits, etc.
76
11/19/2012
Rev 1.3
Fuser Information
Fuser Technology
Item
MS71x
MS81x
Hot roll
Belt
Up to 55 ppm
Up to 70 ppm
As fast as 8.0 seconds
As fast as 4.0 seconds
Energy Star Compliant
No
Yes, duplex models
1200 dpi
No
Yes
Envelope Support
No
Yes, through tray or MFP
TBD
TBD
Yes, for vinyl
No
Vinyl Labels
Yes
Very limited
Unique Fuser for Letter / A4
No
Yes
Fuser Technology
Print Speed
Time to First Print (TTFP)
Narrow Media Speed

Wiper Required
Usage Scenarios
Frequent narrow media (<8.3")

batch jobs (20 pages or more).
Heavy use of vinyl media.
77
General usage, pharmacy

media, wristbands, paper
labels, outdoor media,
envelopes.
11/19/2012
Rev 1.3
Fuser Types
There are many Fuser Types identified by a unique Fuser Type code (see the section in this guide called
How to Determine the Correct Fuser Part Number). It is critical that the correct fuser is identified and
replaced in the machine. It is important to note that Hot Roll and Belt Fusers ARE NOT interchangeable.
If a customer chooses a Hot Roll printer type, they cannot convert it to a Belt Fuser machine and vice
versa.
The different fusers are based on the following variables:
Printer Model
Voltage (100V, 110-120V, 220-240V)
Media Size (A4 vs. Letter applies to Belt Fusers only)
Hot Roll or Belt
Return Program or Regular
The Belt Fusers come in both A4 and Letter sizes to prevent damage to the fuser. Although either fuser
can print on both Letter and A4, running large amounts of the alternate size media can damage the fuser.
The printer will recognize if A4 is printed on a Letter fuser (and vice versa) and try to compensate to
minimize the risk of damage. The behavior is as follows:
A4 vs. Letter Media and Fuser

Media Size
Fuser Media Size
Letter
A4 Fuser
Behavior
Compress image (default setting)

- Compresses the image by 3% horizontally
Clip Image (optional)

- Clips the image outside of an 8.27 area*
- Configurable in the Configuration Menu
under A4 Fuser Menu
*The A4 fuser cannot fuse the entire right side of any

print job that uses media wider than 8.27
A4
Letter Fuser
Print Engine Slows
78
11/19/2012
Rev 1.3
Below is a list of Hot Roll (HR) and Belt Fuser types. For the most current list of fuser Types and part
numbers, always refer to the printers Service Manual.
Fuser
Type
Printer Model
Voltage
Media Size
Fuser Tech
License Type1
00
MS81x/MX81x/MX71x
110-120V
Letter
Belt
Return Program
01
MS81x/MX81x/MX71x
220-240V
A4
Belt
Return Program
02
MS81x/MX81x/MX71x
100V
A4
Belt
Return Program
03
MS81x/MX81x/MX71x
110-120V
A4
Belt
Return Program
04
MS81x/MX81x/MX71x
220-240V
Letter
Belt
Return Program
05
MS81x/MX81x/MX71x
110-120V
Letter
Belt
Regular
06
MS81x/MX81x/MX71x
220-240V
A4
Belt
Regular
07
MS81x/MX81x/MX71x
100V
A4
Belt
Regular
08
MS81x/MX81x/MX71x
110-120V
A4
Belt
Regular
09
MS81x/MX81x/MX71x
220-240V
Letter
Belt
Regular
11
MS71x
110-120V
N/A
HR-detack
Return Program
13
MS71x
220-240V
N/A
HR-detack
Return Program
15
MS71x
100V
N/A
HR-detack
Return Program
17
MS71x
110-120V
N/A
HR-detack
Regular
19
MS71x
220-240V
N/A
HR-detack
Regular
21
MS71x
100V
N/A
HR-detack
Regular
License Type: If the fuser has a Return license type that means the customer is under licensed agreement to return the fuser
once it is replaced. If the customer does not wish to accept this license agreement, unlicensed Fusers are available by
contacting Lexmark.
Note: The MS71x models have a Hot Roll Fuser similar to previous generations of workgroup mono products.
Note: The MS81x, MX71x and MX81x models have a Belt Fuser Only.
79
11/19/2012
Rev 1.3
How to Determine the Correct Fuser Part Number

There are a number of fuser part numbers for this printer series, so it is essential to know how to
determine which one to recommend when a replacement is needed.
To determine the correct fuser part number, look for the fuser type (2-digit numeric code) information on
the fuser assembly or in the printers Device Information page.
How to Check the Fuser Type

Checking the Fuser Type from the Front of the Printer
1. Lift the Front Cover and pull down the Multipurpose Feeder Door.
2. Remove the Toner Cartridge and Imaging Unit.
3. Locate the gap at the EP Frame to see the Fuser Type.
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Rev 1.3
Checking the Fuser Type from the Rear of The Printer

1. Remove the Upper Rear Door.
2. Pull down the Redrive Assembly.
3. Locate the label between the left and right thumb screws.
4. Capture the Fuser Type.
81
11/19/2012
Rev 1.3
Checking the Fuser Type through the Menu Settings Page

1. Print the Menu Settings Pages.
2. Locate the Device Information section in the Menu Settings Pages.
3. Under Device Information, locate Fuser Type.
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11/19/2012
Rev 1.3
Checking the Fuser Type through the Embedded Web Server (EWS)
1. Access the printers EWS.
2. Under Reports, click Device Information.
3. Under Device Information, locate the Fuser Type.
83
11/19/2012
Rev 1.3
Hardware Ship and Store

The new MS and MX series printers have significant hardware and functionality changes from previous
models. Below is an overview of these changes.
Cartridge Shutter/Plunger
The Toner Cartridge has a built-in shutter that closes when the Access Cover is opened.
The Cartridge shutter is opened by the Access Cover Plunger when the Access Cover is closed.
The printer is shipped from the factory with the Access Cover Plunger in the downward position.
Development recommends removing the cartridge and imaging unit for normal ship and storage
needs.
For cases when supplies need to remain in machine, leave the plunger engaged. Testing has shown
that shipping or moving these models with all or some of the supplies does not cause any significant
leaks. The port and seal designs are very robust.
If the plunger is put into the ship position without proper packaging, there is HIGH RISK that a
user may simply turn on the printer and start printing resulting in a 31.46 or 31.66 replenishing
error or potential damage to the cartridge.
The most robust process is to put the plunger into the ship state, but you MUST repackage the imaging
unit (and cover the input sensor) to ensure that the front door is opened the next time the printer is turned
on.
Belt Fuser (MS810, MX710, MX810 Series)

Before shipping or storing, press the sleep button and wait until the control panel turns OFF before
powering down. This will allow time for the belt fuser nip mechanism to open. Belt fuser CRUs are
shipped with the nip open.
Hot Roll Fuser (MS710 Series)

After the device is turned OFF, lift the upper door, remove the cartridge and imaging unit then slide the
fuser saver (wedge) into the fuser nip per the included instructions.
Hot roll fuser CRUs are shipped with rear wedges that open the nip to prevents a flat spot on the fuser
rolls from sitting for a period of time. The wedge needs to be removed before installing.
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Firmware and Functionality Changes

Error Code Formatting
To provide consistency across different product lines, the error code formatting was improved so
technicians can readily identify a category of problem based on the numeric code.
Error Code
Range
Description
000 - 099
User-Related Errors
100 - 199
Engine Hardware Failure Base Printer
200 - 299
Paper Jams Base Printer / Input Options
300 - 399
Hardware Failure - Input / Output Options
400 - 499
Paper Jams - Output Options
840 - 849
ADF & FB Scanner Failure
900 - 999
Firmware and/or System Electronics Failure
Decoding Paper Jam Sub-error Codes <.xx>

Sub-error
Codes <.xx>
Description
.01
Warm up jam (paper detected at POR)
.02
Sensor tripped too early
.03
Sensor never tripped
.04
Sensor cleared too early
.05
Sensor covered too long
.06
Paper did not reach first sensor after tray
.07
Sensor covered too long
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Auto Reboot Error Recovery

The goal of allowing the printer to auto-reboot when a catastrophic error occurs is to decrease customer
interventions and increase printer up-time. The types of errors that could auto reboot include:
91y.xx Engine Firmware Errors
976.xx Network Firmware Errors
900.xx RIP Firmware Errors
Note: Be aware that not all of the Engine Firmware Errors will allow an auto-reboot. The
engine will inform the Controller Board if an Auto Reboot is allowed for the particular error.
Auto Reboot (Error Recovery) configuration and settings are shown in the following table:
Function
Configurable In:
Settings
Sets the printer to restart when an error is encountered.
Customer Menus (UI)
Reboot when idle for firmware errors if not printing,

faxing, or scanning. Hardware related errors will still halt
and display service error screen.
Auto Reboot Mode
Reboot always (default) auto-reboot for firmware errors

even if printing, faxing, or scanning.
Embedded Web Server
Reboot never always halt and display the service error

screen for firmware errors.
Sets the number of automatic restarts the printer can perform

per incidence 1-20.
Customer menus (UI)
2 is the factory default setting.

When the number of max automatic restarts is reached,
the printer displays the applicable error instead of
restarting.
Max Auto Reboots

Embedded Web Server
Note: A clean power cycle or hibernation will reset the reboot

count.
Auto Reboot Counter
The number of reboots encountered over the lifetime of the

printer. This setting is to be used as diagnostic data. This
setting can be reset to zero by MPS or by the Embedded Web
Page.
Embedded Web Server
If a printer crashes but does not auto reboot, the traditional error screen displays on the
control panel listing the error information.
When a re-bootable crash occurs, the printer shows the traditional error screen with an
additional message that informs the user the printer will reboot. The Error screen displays
while the printer gathers debug information and writes it to flash (about 10 seconds). Once
the debug collection has occurs, the printer will reboot.
After rebooting, a message will be present informing the user the printer rebooted. The user
must clear this error in order to continue using the printer. While this message is present, the
printer is off-line and will not accept print jobs. See the images on the following page.
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Sample Generic Control Panel Messages after Auto Reboot
2.4 Panel
4.3 Panel
10 Panel
LED Panel
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Safe Mode
Safe Mode is a new and configurable state in the device that allows print operations to be used even if a
non-critical subsystem failure occurs. When configured in Safe Mode, the device operates in a
minimal/base function state for print operations, permitting a customer to continue printing until service
can be arranged to repair the device.
Warning! Safe Mode is intended as a shortterm workaround and should only be used when a
critical print job must be completed before service can be arranged to repair the printer. In most
customer situations, it would NOT be appropriate to enable this mode. See the table below called When
Should Safe Mode be Enabled? for examples.
Warning! The printer must be returned to standard operating mode before diagnostics can be run or
fullfunction printing can continue. This is IMPORTANT! If a customer reports problems with no duplex
capability and/or the inability to select optional input trays, etc., check to see if Safe Mode is enabled a
warning message will display on the Control Panel.
When Safe Mode is enabled, print jobs are processed based on the product-specific behavior of the
print engine as defined for that mode of operation. Certain service failures and other errors are
suppressed when the device is in this mode so the device is left in a temporary usable state.
When Safe Mode is disabled, if any service failure or other error occurs, the device will follow existing
messaging behavior and the print operation will be terminated. The device may also shut down due to
certain failures based on existing definitions.
When Should Safe Mode be Enabled?

Problem Example
Hypothetical Customer Situation
Enable Safe Mode? Why/Why Not?
23y.xx Jams on Power-up

Duplex sensor broken
Customer has a deadline to complete an

important print job before the end of the
day Service cannot be dispatched until
tomorrow.
YES. The customer has a critical need to

continue printing. Safe Mode will disable the
duplex and allow the customer to continue to
print at reduced functionality.
200.xx Jams on Power-up

Tray 1 Input sensor broken
Customer needs to complete a print job

to send to a publisher by the end of the
day. They only have 5 more pages left to
print from the job. Service will not be out
until tomorrow.
NO. The customer has a critical need to

continue printing; however, Safe Mode will not
disable Tray 1. For this printer, Safe Mode
ignores all Input Options: Tray 2, Tray 3, etc. but
Tray 1 functionality remains enabled.
242.xx Jams on Power-up

Tray 2 Input sensor broken
The customer is printing PowerPoint

handouts for a meeting next week. They
only had a few pages left to print.
NO. The customer does not have a critical

need to continue printing.
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Configuration and Management

Category
POR Sequence
2.4 Control Panel

and
Touchscreen
7 + 6 (letters S+M = Safe Mode)
2-line Control Panel
STOP + BACK
LED models
(and all Control
Panels)
NPA command
Description
Safe Mode state will not disable on POR without holding
down the special button sequence.
Safe Mode can co-exist with other POR button sequence
modes, such as Config and Diagnostics.
Safe Mode can also be managed through the Config menu
via the Safe Mode menu. If the Safe Mode setting is
changed on this menu, the device must be PORed for the
new setting to take effect.
An NPA command can be issued to enable Safe Mode.
If the Safe Mode setting is changed via NPA command, the
device must be PORed for the new setting to take effect.
Safe Mode Messaging

Category
Messaging
Description
An intervention message will post at each POR once the
device is in Safe Mode.
2.4 Control Panel

and
Touchscreen
Priority 1 warning message will be displayed, toggling in

sequence with any other priority 1 warning messages, if
any are present.
"The device is operating in Safe

Mode. Some print options may be
disabled or provide unexpected
results.
If the device is PORed into Diagnostics, Configuration or

SE menu, it will operate as if Safe Mode is disabled.
A POR into any of these menus does not affect the Safe
Mode setting.
2-Line APA Control

Panel
An intervention message will post at each POR once the

device is in Safe Mode.
Safe Mode
A warning with custom message will appear and toggle

with any other warning messages.
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Safe Mode Print Behavior

The behavior of a device in Safe Mode is product-specific. The table below outlines the behavior for this
printer series and may not apply to other models of the same code.
Safe Mode Engine Features
Engine Behavior
Control Panel Behavior
Simplex only
Will report no duplexer installed
Duplex print option will not be selectable
Ignore duplex sensor
Will report no duplexer installed
Duplex print option will not be selectable
Ignore bin full sensor
Bin full messages will not be reported
Bin full IRs will not occur
Print at narrow media operating point
Print at slow operating point
Ignore all input options
Will report Tray 1 only as installed
Only Tray 1 and MPF will be selectable
Ignore all output options
Will not report any installed finishing

options
No finishing options will be selectable
Ignore rear duplex door sensor
Door open messages will not be

reported
Door open messages will not occur
Ignore redrive door sensor
Door open messages will not be

reported
Door open messages will not occur
Use large interpage gaps
Pages will have large interpage gaps
Disable light speed mode
Slower TTFP
Restore Point
Restore point is a new functionality similar to a PCs operating system restore. In the event that a new
firmware update causes problems in the printer, the administrator or customer can roll the printer back to
a previous state. All code is restored (RIP, Engine, etc.).
If restore point is used, you can undo the restore by holding the POR key sequence again.
Available on:
POR Sequence
Description
Important Information:
To go to the Restore Point, do the following:
Subsequent POR's boot to this

restore point.
If new code is flashed, that new
code becomes the boot point.
4.3and above
Touchscreen
1.
2.
Code level of EC1

and higher
3.
4.

Only 1 restore point is kept.

If no code updates have occurred
since the machine was built, there is
no restore point and the key
sequence is ignored.
Only available on eTask machines.
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Other Function Highlights

Category
Feature
Function
Remote Control Panel for Touch

Screen GUIs
Provide remote control of a device.
Haptics for Highend MFP Devices
Haptic technology, or haptics, is a tactile feedback

technology which takes advantage of a user's sense of
touch by applying forces, vibrations, and/or motions upon
the user.
Improved Sound Capabilities
Sounds improved by having more contexts. Different

actions now "described" by different sound effects and not
just a simple beep.
Display Language Support
All DBCS languages on eTask without font card
Improved text readability on

custom home screen (eTask)
backgrounds
eTask displays use anti-aliasing at the subpixel level to

make the text appear smoother.
Information animations available
Available under "show me" on 2.4 panels; available under

"More Information" on eTask displays
JBIG Fax Compression
JBIG is a lossless method for compressing black and white

(1-bit) raster image data. JBIG's progressive encoding
scheme allows lower resolution version of the image to be
sent first, followed by higher resolution images which build
on the previously transmitted data (e.g. 75, 150, 300, 450,
and 600 DPI).
Soft Jam Flushing
In case of misfeed, printer "flushes" out as many sheets as

possible before stopping.
Beacons
Flashing beacon lights and control panel animations draw

attention to interventions.
ADF Ultrasonic Multifeed

Detection
Uses sound waves to detect if multiple sheets have been

pulled.
Size Sensing Trays / Zones
Universal paper length detection
Web Solutions Framework
Enables printer to access cloud based solutions
General
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Category
Rev 1.3
Feature
Function
Device Statistics Information
Data elements that are part of MPS Enabler Printer

Statistics are to be represented via SNMP protocol.
Environmental Data
Devices store information related to duplex, n-up, low

power, etc
Installed Features
(including eSF Apps)
A comprehensive group within the Enterprise MIB that

represents all installed options and features (including
scanner if MFP). Included in this list should be any card
readers, DLE hardware, options, trays and outputs,
duplex, ram, flash, hard drives, cards, USB ports,
parallel ports, etc. and reported back via SNMP for
inventory and configuration reporting/support.
User Level Job Log
Tracks all jobs that are sent to machine or initiated at the

machine. Provides the who, what, when, and on what
kind of media, mono or color.
Customizable Billing Reports
Job logs can be downloaded for customizable billing

reports. Job Logs can be retrieved through a variety of
open architecture methods.
ADF Scan Length Enhancement
Scan length through the ADF is increased to 25" linear.
Virtual Configuration Center
Ability to customize devices at the reseller or customer.
Services Break / Fix
Error Code Improvements
Consistent messaging between products for different

error codes and issues. Non model specific error codes
for easier lookup and management.
Sustainability
Additional Sustainability Statistics
Job logs Utilize firmware tracking information for page

count, cartridge usage type and count, duplex and n-up
to track "green" print behavior
Device Management
Improvements
Front panel sleep button to place device in a lower

power sleep mode.
Enhanced Power
Management
Enters Sleep by
- Inactivity Timeout
- Sleep Button Press
Front Panel Sleep Button
Exits Sleep by
- Receive a Job
- Cover Open/Close/Tray Insert
- Front USB insert
- Touch screen or button press
Persistent Error Codes
If the printer posts an error, the user must do something

to clear it or it will not continue.
Error Code Improvements
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Event Log Summary
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Complex Parts and Procedures

Parts listed in this section are complex for various reasons and are tagged with one or more of the
following icons to explain its complexity:
High degree of technical difficulty in removing/replacing the part.
Complex/lengthy instructions.
Special procedures required before, during or after part installation.
Increased likelihood of servicer error resulting in additional problems, malfunction of the

machine or damage.
The instructions for removal, installation and/or special adjustments can be found in the X548 Service
Manual. Follow the instructions carefully to avoid additional errors, malfunction or breakage.
For your awareness, the most complex parts include the ones listed below. When removing, replacing or
reinstalling these parts, follow the instructions carefully!
Part
Complexity
Control Panel
Controller Board
Laser Printhead
Media Aligner Roller
ZIF and LIF Connectors
NVRAM Components
ADF Skew Adjustment
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Control Panel
The Control Panel houses NVRAM in the printer. When it is replaced, special precautions need to be
taken to ensure data is not lost. See the section on Mirrored NVRAM Components in this Guide.
Controller Board
The Controller Board houses NVRAM in the printer. When it is replaced, special precautions need to be
taken to ensure data is not lost. See the section on Mirrored NVRAM Components in this Guide.
In addition, the Controller Board contains the default and custom eSF applications and settings. These
are NOT contained in the NVRAM or on a hard drive. A Controller Board failure could result in loss of
these applications and their settings if they are not backed up. When a new Controller Board is installed,
the Lexmark default eSF applications and settings are loaded.
The best practice is for an administrator to have their eSF applications and settings backed up prior to
encountering a problem. In case this hasnt been done, an attempt to back up the data should be
performed before replacing the Controller Board.
To back up the eSF applications and settings, do the following:

1. Turn off the printer.
2. Press and hold 3, 4 and 6 to boot into Invalid Engine Code mode..
3. Turn on the printer.
4. Release the buttons when the splash screen appears.
5. Access the printer's Web Page from a web browser.
6. Click on Settings:
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7. Click on Solutions (dont click Import/Export the explanation is at the end)
8. Click on Embedded Solutions
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9. Select each application individually by clicking on the name (well use Forms and Favorites in
this example):
10. Click on Export to create a file of that applications settings
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11. If the Web page cannot be accessed, or an error persists despite trying to boot in Invalid
Engine code mode, then there is no way to backup the eSF apps. Make the customer aware
of this.
12. Dont Use the Global Import/Export method to back up the eSF applications and settings.
There is a size limit of 128kb on the export file.
13. Customers with a large number of applications or settings may exceed the file size limit and
have information truncated in the exported file.
STOP
14. Once the new Controller Board is installed, follow the same steps as above, however, you will
Import (instead of export) the <filename>.UCF file for each application.
Laser Printhead
Whenever the Printhead is replaced, you need to do a mechanical registration adjustment. This
adjustment is performed from Diagnostics menu under Registration and requires a physical adjustment
of the Printhead based on the Quick Test pages that prints. See the Service Manual for complete
information.
Media Aligner Roller

When the Media Aligner Roller is replaced in the printer, the Media aligner roller adjustment should be
performed. ALWAYS print a copy of the Quick Test Page before making any adjustments to the media
aligner roller reference adjustment screw. When replacing the media aligner roller, it is necessary to back
the reference adjustment screw out far enough to remove the old assembly and install the new one. See
the Service Manual for complete information.
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Zero Insertion Force (ZIF) Connectors

Zero Insertion Force (ZIF) connectors are used in the various boards and cards of these printers. Before
inserting or removing a cable from these connectors, read this entire section carefully to avoid damaging
the connector or cable.
Warning! Do not insert the cable so the contacts are facing the locking actuator. The contacts always
face away from the actuator.
Warning! Do not insert the cable diagonally into the ZIF socket. This may damage the contacts.
Warning! Avoid using a fingernail, or sharp object to open the locking mechanism. This may damage
the cable.
Warning! Avoid pressing against the cable when opening the locking mechanism. This may damage
the cable.
These are the types of ZIF connectors used in these printers:
Horizontal top contact connector

Horizontal bottom contact connector
Vertical mount contact connector
Horizontal sliding connector
Horizontal Top Contact Connector

The horizontal top contact connector uses a back flip locking actuator to lock the ribbon cable into the ZIF
connector. Insert the cable horizontally into the connector.
Warning! When opening or closing this type of actuator, gently lift or close the two tabs located on
each end of the actuator. The two tabs should be moved simultaneously. Do not close the actuator from
the center of the actuator.
How to Remove a Cable from the Horizontal Top Contact Connector

1. Place a finger at each end of the locking actuator, and then gently lift the actuator to the unlocked
position.
2. Slide the cable out of the connector.
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How to Insert a Cable into the Horizontal Top Contact Connector

1. When installing the cable, check the locking actuator to ensure it is in the unlocked position. The
tabs on the ends of the actuator are vertical when the actuator is unlocked.
2. Insert the cable with the contacts on the cable facing up. Insert the cable on top of the actuator.
Note: Verify that the cable is installed squarely into the connector. If the cable is not squarely
installed, then intermittent failures could occur.
3. Rotate the locking actuator to the locked position. The cable should not move while this step is
performed. If the cable moves, open the actuator, reposition the cable, and then close the
actuator to the down position.
100
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Horizontal Bottom Contact Connector

The horizontal bottom contact connector uses a flip locking actuator to lock the ribbon cable into the ZIF
connector. The cable is inserted horizontally into the connector.
Warning! When opening or closing this type of actuator, gently lift the center of the actuator using
your finger.
Do not use a fingernail or screwdriver to open the actuator: this could damage the ribbon
cable.
Do not close the actuator from the ends.
How to Remove a Cable from the Horizontal Bottom Contact Connector

1. Place two fingers towards each end of the locking actuator, and then gently lift the actuator to the
unlocked position.
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How to Insert a Cable into the Horizontal Bottom Contact Connector

1. Check the actuator to verify it is in the open position.
2. Insert the cable into the ZIF connector with the contacts facing downward and away from the
locking actuator. The cable needs to be inserted below the actuator.
Note: Verify that the cable is installed squarely into the connector. If the cable is not squarely
installed, then intermittent failures could occur.
3. Place your finger in the middle of the actuator and rotate the actuator to the locked position.
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Vertical Mount Contact Connector

The vertical mount contact connector uses a back flip locking actuator to lock the ribbon cable into the ZIF
connector. The cable is inserted vertically into the connector.
Warning! When opening or closing this type of actuator, gently lift the center of the actuator using
your finger. Do not use a fingernail or screwdriver to open the actuator - this could damage the ribbon
cable. Do not close the actuator from the ends of the actuator.
How to Remove a Cable from the Vertical Mount Contact Connector

1. Gently rotate the locking actuator from the center of the actuator to the unlocked position.
How to Insert a Cable into the Vertical Mount Contact Connector

1. When installing the cable, check the locking actuator to verify it is in the open position.
2. Insert the cable with the contacts on the cable away from the locking actuator. Insert the cable on
top of the actuator.
Note: Verify the cable is installed squarely into the connector otherwise intermittent failures could
occur.
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3. Rotate the locking actuator to the locked position by pressing down on both ends of the actuator.
The cable should not move when this step is performed. If the cable moves, open the actuator,
reposition the cable, and then close the actuator to the down position.
Horizontal Sliding Contact Connector

The horizontal sliding contact connector uses a slide locking actuator to lock the ribbon cable into the ZIF
connector. The cable is inserted horizontally into the connector.
Warning! When opening or closing this type of actuator, gently push or pull the two tabs located on
each end of the actuator. Do not close the actuator from the center of the actuator. Do not use a
screwdriver to open or close the actuator. Damage to the cable or connector could occur.
How to Remove a Cable from the Horizontal Sliding Contact Connector

1. Simultaneously slide the two tabs located on the ends of the locking actuator away from the
connector.
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How to Insert a Cable into the Horizontal Sliding Contact Connector

1. Check the locking actuator to verify it is in the open position. If you are opening the connector,
pull back on both end tabs using equal force to avoid breaking the connector.
2. Insert the cable with the contacts facing away from the locking actuator. Insert the cable on top
of the actuator.
3. Slide the locking actuator towards the connector, locking the cable into place. The cable should
not move after this step is performed. If the cable moves, open the actuator, reposition the cable,
and close the actuator in the down position.
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Low Insertion Force (LIF) connector

Warning! When installing a cable into an LIF connector, care must be taken to avoid bending the
edges of the cables and damaging the contacts on the cables.
How to Insert a Cable into the LIF Connector

1. Look at the connector and take note as to which side the contacts are located.
2. Look at the circuit board - many boards will have the word contacts stamped on them to indicate
which side has the contacts.
3. Insert the cable squarely into the connector.

Note: Verify the cable is installed straight into the connector. If the cable is not installed properly,
then intermittent failures could occur.
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Mirrored NVRAM Components

Controller Board
Control Panel
Service Tips:
If you must use one the components listed above as a method of troubleshooting, boot the printer into Diagnostic
mode only; this will prevent NVRAM from copying to the new component.
If the printer is allowed to boot normally NVRAM will copy to the new component and it cannot be used in another
printer. It must be returned to the manufacturer.
Warning! Observe all ESD precautions while handling electronic parts.

Warning! When replacing multiple NVRAM components replace ONE component at a time NEVER
replace both at once.
If the Control Panel and the controller board are being replaced at the same time, replace the parts in this
order to avoid damage to the machine:
1. Replace the controller board first.
Note: Do not replace the new control panel and controller board at the same time!
2. After installing the new controller board, and before installing the new control panel, start the
printer into Diagnostics mode.
3. After the printer has completed startup, turn off the printer and replace the control panel.
Note: If the Control Panel display failed, the printers startup cycle is complete when the
driver motor and fans shut down, and the machine is quiet.
4. After installing the new control panel, start the printer into Diagnostics mode, and allow the
printer to go through a complete startup cycle and the display to go to Ready.
5. If the problems persist, leave the new Control Panel in the machine, place the old controller
board back in the machine, and start it up. After the machine startup, shut down the machine,
and install the new controller board. After installing the new controller board, restart the
machine, and let it go through the startup cycle.
ADF Skew Adjustment

In case the ADF needs adjustment to correct skew, several procedures are documented in the service
manual to make this correction. They are:
ADF skew adjustment (front side)
ADF skew adjustment (back side)
ADF skew adjustment (deskew roller)
Media squareness check
Print skew correction
Copy skew correction
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Package Contents
Generally, the product package includes the items listed in the table below:
MS71x/MS81x
Printer Model
MS81x(n)
MS71x(dn),
MS81x(dn)
MS81x(dtn)
MS810de
MS812de
Base printer
(network-capable)
Base printer with

internal duplex
(network-capable)
Base printer with

internal duplex and
additional
550-Sheet Tray
(network-capable)
Base printer with

4.3 eTask touch
screen and
internal duplex
(network-capable)
Base printer with

7 eTask touch
screen and
internal duplex
(network-capable)
10K Return Program Toner Cartridge shipped with all MS810 Series models
Return Program Imaging Unit
Worldwide Printer Setup Sheet (wordless)
Worldwide Safety Information Sheet
MS810 Series Software and Documentation CD
Stability Sheet
Cartridge Use & Return Instruction Sheet and Legal Agreement
Power Cord, 2.5m Straight (US = PN 11A9095, EMEA = 1339520)
Warranty Book / Sheet (region / country dependent)
MX71x/MX81x
Printer Model
MX710
MX711
MX81x
10K Return Program Print

25K Return Program Print Cartridges
Cartridge
Additional 550-sheet drawer on MX711dthe model only
Various Input options
No output options
Various Output options
Product SW and Documentation CD
Safety Information Sheet
Safety Stability Sheet
Warranty Sheet/Book/CD (Country dependent)
Blue Angel Sheet (Country dependent)
Power Cord(s)
RJ-11 Phone Cable
RJ-11 Phone Adapter (Country dependent)
Supplies Return Program Sheet
Note: Contents may vary by country.
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MSMX71x 81x Study Guide

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Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

Edition: November 2012

All other trademarks are the property of their respective owners.

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Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

THIS PAGE INTENTIONALLY LEFT BLANK

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

TLI, TYPE AND SERIAL NUMBER LOCATION .......................................................... 12

TECHNICAL INFORMATION ....................................................................................... 24

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

Media Size Support: MX71x .......................................................................................................... 31

THEORY OF OPERATION ........................................................................................... 35

CONTROL PANEL AND MENUS ................................................................................. 54

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

MX711/MX81X CONTROL PANEL ........................................................................................................... 62

HARDWARE SHIP AND STORE ................................................................................. 84

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

FIRMWARE AND FUNCTIONALITY CHANGES ......................................................... 85

COMPLEX PARTS AND PROCEDURES .................................................................... 94

MEDIA ALIGNER ROLLER

ZERO INSERTION FORCE (ZIF) CONNECTORS

Horizontal Top Contact Connector ................................................................................................. 99

How to Insert a Cable into the LIF Connector ....................................................................... 106

ADF SKEW ADJUSTMENT

PACKAGE CONTENTS.............................................................................................. 108

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

Laser Printer Naming Convention

High Capacity Input Tray

Model: identifies the specific model within a class and generation

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

2.4 Color LCD

4.3 Color Touch

2.4 Color LCD

7.0 Color Touch

This model is available by special order only or SPR.

7.0 Color Touch

10.2 Color Touch

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

TLI, Type and Serial Number Location

For Training Purposes Only

Lexmark MS71x/MS81x & MX71x/MX81x Product Study Guide

Hot Roll Fuser

High-end, A4, Mono, Hot

High-end, A4, Mono, Instant on Belt Fuser,

800 MHz, Dual core

10BASE-T / 100BASE-TX / 1000BASE-T

USB Host - Front

Front USB-A 2.0 Host (low, full, high)

USB Host - Rear

2-slots: 1-ISP, 1-hard drive

Paper Output (Standard)

550-Sheet Tray + 100-Sheet MPF