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Issue Date:

DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS


REGION V
OFFICE OF THE REGIONAL DIRECTOR- LEGAL
STAFF
ACTION COMPLAINT

Doc. Code:
Revision
No.:
Page No.

DPWH-R05QMSP-02
0
Page 1 of 2

1.0Purpose
To ensure compliance with Memorandum regarding submission on time of various
required reports
2.0Definition of Terms
Memorandum - refers to a communication that contains instruction, directives,
advisory or information
Consolidated report- refers to a Region wide summary of the submitted
reports/data required
3.0Procedure
Process flow

Responsible

Details

Start

Legal Assistant I/Secretary


Receive Complaint

The Legal Assistant/ Secretary


receive the complaint, record
in the logbook and submit to
the Chief Legal for
appropriate action.

Chief Legal
Prepare a memorandum letter to the person complained of

Receive
Comment/counter-affidavit
/explanation

Legal Assistant
I/Secretary

Conduct
Preliminary Investigation

Chief Legal

The person complained of


is issued a memorandum
directing him/her to submit
comment/counteraffidavit/explanation within
three (3) days from receipt
of the memorandum.

Upon receipt the same are


recorded in the logbook
and submit to the Chief
Legal.

Preliminary Investigation
conducted to determine
the existence of probable
cause.

Issue Date:
DEPARTMENT OF
PUBLIC WORKS AND
HIGHWAYS
REGION V
OFFICE OF THE
REGIONAL
DIRECTOR- LEGAL
STAFF
ACTION COMPLAINT

Process flow

Responsible

Doc. Code:
Revision
No.:
Page No.

Details

DPWH-R05QMSP-02
0
Page 1 of 2

Determine if a Prima Facie Case


Preliminary
exist

Investigation conducted to determine the existence of probable


cause.
Chief Legal
No

Dismiss
Case

YES

If there is no probable cause all parties are notified for the Dismissal
Resolution.
Chief
Legalcharge
Prepare
formal
.

Submit formal charge Issue


to the
Regionaland
Director
Chief
Legal
Subpoena
copy offor
theapproval.
formal
charge
to responden

Chief Legal
Issues the summons to the
respondent. counterReceive/answer
affidavit from r

Conduct
formal I/Secretary
Investigation
Submit to the Chief Legal for action.
Legal
Assistant

Submit Resolution recommending dismissal of the complaint or filing of formal charge.


Chief Legal
Prepare Resolution

Approve Resolution

Date:or filing of formal charge.


Submit
Resolution
recommending
of the Issue
complaint
Regional
Director
DEPARTMENT
OF
PUBLIC
WORKS ANDdismissal
HIGHWAYS
Doc. Code:
DPWH-R05REGION V
QMSP-02
OFFICE OF THE REGIONAL DIRECTOR- LEGAL
Revision
0
ation of all parties of the Approved/ Disapproved Resolution
STAFF
No.:
Page No.
Page 2 of 2
ACTION COMPLAINT
Chief Legal
All parties notified by registered mail.
Process flow
Responsible
Details

End
B

1.0

References
Revised Rules on Administrative Cases in the Civil Service (RRACCS)
RA 6713 or the Code of Conduct and Ethical Standards for Public Officials and
Employees and RA 9485 or the Anti Red Tape Act of 2007

5.0

Records
Approved investigation report is with Chief Legal.

PREPARED BY:

OLIVER T. RODULFO
G.TAGUDANDO
Attorney IV

REVIEWED BY:

ARMANDO G. ESTRELA, CESO IV


Assistant Regional Director

APPROVED BY:

REYNALDO
Regional Director