A REPORT ORGANISATION STUDY, SYSTEM STUDY AND DESIGN CARRIED OUT AT

WIN NISSAN, NAGERCOIL

ORGANISATIONAL STUDY REPORT SUBMITTED TO

SCOTT CHRISTIAN COLLEGE (AUTONOMOUS)
FOR PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE AWARD OF DEGREE OF
BACHELOR OF BUSSINESS ADMINISTRATION

BY
I.AACHIS RISHIDEV
(REG NO:1400647)
UNDER THE SUPERVISION OF
Dr.HERALD.M.DHAS

DEPARTMENT

OF

BUSSINESS

ADMINISTRATION

SCOTT CHRISTIAN COLLEGE (autonomous)

Nagercoil-629003
NOVEMBER-2016

I.Aachis Rishidev,
III BBA,
Scott Christian college (AUTONOMOUS),
Nagercoil- 3.

DECLARATION
I hereby declare that this project report titled as ORGANISATIONAL STUDY
done at WIN NISSAN MOTORS, has been submitted by me for the partial
fulfillment of the degree of Bachelor of Business Administration, under the
guidance and supervision of Dr.Herald M. Dhas (Assistant Professor, Head of
the Department of Business Administration, Scott Christian College, Nagercoil),
and has not been submitted for the award of any Degree, Diploma, Associate
Fellowship of any University or Institution.

Place : Nagercoil

I.Aachis Rishidev

Date:

Dr. Herald M. Dhas,

Head of the Department of Business Administration,
Scott Christian College (Autonomous),
Nagercoil 3.

CERTIFICATE

This report on Organizational Study, carried out at WIN CARS PIVATE

LIMITED submitted for the award of the degree of Bachelor of Business
Administration of Scott Christian College (Autonomous) is a record of bonafied
training done by him and it has not been submitted for the award of any Degree,
Diploma, and Associate Fellowship of any University or Institution.

Place: Nagercoil
Date:

Dr. Herald M. Dhas,

Head of the Department

External Examiner

___________________
3

ACKNOWLEDGEMENT

I thank the lord almighty who blessed with wonderful faculties, friends and family
whose love and encouragement have given new significance to my every
accomplishment
I thank all my staff of the department of business administration for their valuable
advice and pleasing co-ordination throughout my course
I express my sincere thanks with love to my parents who were ardent cheerleaders
and supporters throughout this training .their dedication show in many subtle way
and were indeed instrumental in achieving the final outcome
Thanks also go to all my friends wha supported my aspirations with real
encouragement and for their comments and suggestions in each and every phase
of my project

CONTENTS

CHAPTER
1

CONTENTS
1.1

Industry Profile

(7 - 14)

1.2

Company Profile

1.3

Product Profile

1.4

Service Profile

2.1

Functional Areas

2.2

Production Department

2.3

Marketing Management

2.4

Human Resource Department

2.5

Finance Department

3.1

Information System Planning

3.2

Identification Of Need For Information System

3.3

System Analysis

3.4

System Design

3.5

System Requirements

3.6

System Maintenance

3.7

Conclusion

(16 - 22)

(24 - 38)

CHAPTER 1
OVERVIEW OF INDUSTRY, COMPANY & SERVICE POFILE

1.1INDUSTRY PROFILE
1.1.1 INTRODUCTION
The Indian auto industry is one of the largest in the world. The industry accounts for 7.1 per cent
of the country's Gross Domestic Product (GDP). The Two Wheelers segment with 81 per cent
market share is the leader of the Indian Automobile market owing to a growing middle class and
a young population. Moreover, the growing interest of the companies in exploring the rural
markets further aided the growth of the sector. The overall Passenger Vehicle (PV) segment has
13 per cent market share.
India is also a prominent auto exporter and has strong export growth expectations for the near
future. In April-January 2016, exports of Commercial Vehicles registered a growth of 18.36 per
cent over April-January 2015. In addition, several initiatives by the Government of India and the
major automobile players in the Indian market are expected to make India a leader in the Two
Wheeler (2W) and Four Wheeler (4W) market in the world by 2020.

1.1.2 ABOUT AUTOMOTIVE INDUSTRY

The automotive industry is a wide range of companies and organizations involved in
the design, development, manufacturing, marketing and selling of motor vehicles, some of them
are called automakers. It is one of the world's most important economic sectors by revenue. The
automotive industry does not include
Industries dedicated to the maintenance of automobiles following delivery to the end-user, such
as automobile repair shops and motor fuel filling stations.
Around the world, there were about 806 million cars and light trucks on the road in 2007,
consuming over 980 billion liters (980,000,000 m3) of gasoline and diesel fuel yearly. The
automobile is a primary mode of transportation for many developed economies. The Detroit
branch of Boston Consulting Group predicts that, by 2014, one-third of world demand will be in
the four BRIC markets (Brazil, Russia, India and China). Meanwhile, in the developed
countries, the automotive industry has slowed down. It is also expected that this trend will
continue, especially as the younger generations of people (in highly urbanized countries) no
7

longer want to own a car anymore, and prefer other modes of transport. Other potentially
powerful automotive markets are Iran and Indonesia. Emerging auto markets already buy more
cars than established markets. According to a J.D. Power study, emerging markets accounted for
51 percent of the global light-vehicle sales in 2010. The study, performed in 2010 expected this
trend to accelerate. However, more recent reports (2012) confirmed the opposite; namely that
the automotive industry was slowing down even in BRIC countries. In the United States,
vehicle sales peaked in 2000, at 17.8 million units.

1.2 COMPANY PROFILE

1.2.1 WIN NISSAN HISTORY
Win Nissan, founded in 2014, was first of the many Automobile Businesses of the Win Group. It
was one of the dealers for Win car pvt Ltd and has gone ahead to take up the dealership for
suzuki Motorcycle and scooters. Now, Win Nissan Sales and Services Pvt Ltd prides itself in its
latest addition, Nissan, another of Japanese wonders, was established in 1933 in Yokohama. It is
one of the major automobile manufacturing companies. Today Nissan manufactures in 20
locations worldwide and has a presence in 160 countries. In India, production started in July 2010
at Chennai plant and Win Nissan brings it to Nagercoil. Win Nissan. With Win group acquiring
the dealership of Nissan, the transportation sector in India is all set to reach the next level. Nissan
is known the world-over for its quality and beauty. Win Nissan showroom on Medical College
Road, Nagercoil show cases four automobile models: Datusun Go, DATSUN GO+, Sunny,
Micra, Terrano and Evalia. With Win unquestionable expertise in the automobile sector, Nissan is
sure to provide absolute value for money and complete personal satisfaction.

Workers:
There are 37 employees are working in organization. But maximum employees are working in the
service department. They wont follow any basis for the break because they can utilize the
customer at the lunch time also

Vision:
We wish to sell almost all the products of the Nissan four wheelers .Our primary objective is to
become a distinctive dealer among all over the state level . Sustain WIN NISSAN positions one of
the kanyakumari district. Enrich the quality by offering the products and service that meet the
essential needs of the customer.

1.3PRODUCT PROFILE
Selling varieties of two wheelers are as follows:
MICRA ACTIVE

SAFETY
The Nissan Safety Shield technologies are a comprehensive approach to safety that guides the
development of every vehicle we make. With this in mind, the Nissan Micra is equipped with a
host of safety features and technologies which help provide enhanced protection while driving.
9

DRIVER + PASSENGER AIRBAGS

The Micra offers standard drivers side and available front-passenger SRS (Supplemental
Restraint System) airbags that deploys automatically and help minimize the risk of injury in the
event of a frontal impact.

XTRONIC CVT AUTOMATIC WITH OVERDRIVE BUTTON

Get the smooth drive you always wanted in your daily dive with the CVT for the first time in the segment.

SPACE
Discover generous legroom and headroom and a boot space of 251 liters. A comfortable interior
and clever, versatile storage spaces ensure your car will stay tidy and organized.

INTERNALLY-ADJUSTABLE SIDE MIRRORS

Always keep a keen eye on whats behind you. Easily adjust the side mirrors from the comfort of
the cabin, even when its pouring rain.

TILT STEERING
The tilt steering wheel of the Micra Active can be adjusted to comfortably fit your driving
position. Also, easily access controls for head lamps and wipers which are conveniently locate
within fingertips reach.

SPORTY BUMPER
Sculpted lines run down the bonnet enhancing the aerodynamic and sporty bumper and front air
intakes. Its a bold statement of the fun and freedom in the Micra Active.

FOLLOW ME LIGHTS
Micra Active keeps you safe even when the drive is done, with follow me lights that remain on
while you lock up and walk away.

10

NEW SUNNY

AN INTERIOR WHERE EVERY SEAT IS FIRST CLASS

Unwavering attention to detail creates a luxurious experience for everyone. Plenty of space, with
generous rear leg and head room, premium textures, and a focus on personalized comfort, ignite
your love for long drives

ADVANCED TECHNOLOGY
Thanks to Intelligent Key and Push Button Start, the days of looking for your keys are
history. With your keys in your pocket or bag, simply press the start button and the Sunny
activates the engine and vehicle systems, so you can get right to enjoying the impressive
array of convenience and entertainment features.

11

 PREMIUM AMENITIES
Slide into the comfortable cabin and be surrounded by premium features. Dial up the perfect
temperature on the Automatic Climate Control, and take in the contemporary style of

CONNECTIVITY
From the moment you enter the Sunny, advanced technologies like Bluetooth hand-free phone
system and streaming audio allow you to answer calls and listen to music without taking out your
smartphone. Thats convenience that proves your phone isnt the only smart device.

CONVENIENCES
With interior conveniences, such as driver instrument cluster and features like tachometer, driver
seatbelt warning indicator and door ajar indicator, life will become much easier with each mile
travelled.

CENTER CONSOLE AUDIO SYSTEM

The audio system in the Micra Active features AM/FM radio, CD player and auxiliary and
USB inputs to plug in your favorite personal music device. Endless entertainment options
right at arms reach.

FRONT AND REAR SPEAKERS

With true stereo sound from front and rear speakers, you can fill the cabin with the rich sound
of your favorite music. Every drive can be transformed into a personal concert.
Comfort, convenience, entertainment

12

Terrano (suv)

STYLE IGNITED
Experience a true SUV in the Nissan Terrano. Matching the rugged performance you expect
with the premium comfort you deserve, the Terrano ignites your quest for adventure. Versatile
and capable, the Terrano has a go anywhere attitude that is ready for action.
PREMIUM COMFORT
Slip into the spacious interior and be dazzled by the vast array of premium features and comfort
amenities that youll appreciate with every drive
DESIGNED WITH PRECISION
The Terrano is a showcase of tasteful appointments and muscular good looks. They go handin-hand with capable handling, so you can stylishly navigate any situation. The Nissan Terrano
is a premium compact SUV that ignites your spirit of style. With its bold looks, sturdy build
and dynamic performance, the Terrano is engineered to dominate anything that comes its way.
13

1.4 Service Profile

Companys Service Industry
Being in the field for close to a decade, Kodai cars service industry got widened in due period.
As a service oriented organization Kodai cars has a enlarge vision about its future mission in the
industry with new achievements & goals.

Service Teams
Teams that provide various roles are divided and each team holds a specific responsibility
towards its services.
Customer Care Service Team
The customer care team is responsible for the one to one contact with the customer regarding any
sales & service. They do also take care of the customer queries & feedback from the customers
and forwarded to the higher officials for further clarifications

Marketing Team
This team handles the complete marketing structure of the organization. The marketing team is
headed by a chief person who controls the entire sales & service of the complete products and
who directly reports to the higher official of the organization.

Accounting Team
They maintain the complete accounting of the organization no matter whether its a profit or loss.
All the entire accounts holding responsibility are handled& the companys growth is identified
by this team.

Administration Service Team

This

team

includes

the

minor

job

handling

employees

along

with

the

domestic helpers who maintain a clean service to each of its customers.

14

CHAPTER 2
FUNCTIONAL AREAS

15

2.1 FUNCTIONAL AREAS

Administration Department
The

Win

related

to

purchasing

Nissan administration department

needs

running

will

the

business.

departments

Administration

takes

to

on

set
the

They

up

to

deal

with

the

paperwork

also

work

with

the

sales

relationships

role

of

with

supporting

customers

and

and

suppliers.

secretarial

buying

materials,

management

in

role and act as personal assistants to senior managers.

Purchasing Department
The
good

Win

Nissan purchasing department

and

service

needed

to

run

is

responsible

business.

For

for

example

manufacturing

will

send a list of materials needed to make the product that the company sells.
The

purchasing

companies

department

supplying

the

is

responsible

goods

and

for

services

communicating

to

ensure

they

with
can

external

deliver

product and services on time based on the needs of the departments

the

company.

department

Purchasing

to

ensure

that

also

need

they

to

have

communicate

the

stationary

with
and

the

the

within

Administration

computing

equipment

needed to run the organizational side of the business.

Sales Department
The

sales

department

communicate

the

will

take

information

to

orders
the

from

the

manufacturing

companys

customers

department

about

and
what

needs to be made for the customer. If the business has an ongoing production
line

then

sales

will

need

to

communicate

with

manufacturing

to

make

sure

the products are available to ship to the customer at the requested date.

Finance Department
The finance department will need to make quick decisions based on the sales
and
high

purchasing
means

of

then

producing
the

the

company

item.
will

If

need

the
to

cost

of

manufacturing

communicate

with

is

too

manufacturing
16

to

cut

production

costs.

This

might

be

working

with

the

purchasing

department to make sure that the maximum price that they pay for

a certain

raw

might

also

tell

split

into

five

the

material

is

never

higher

than

fixed

amount.

They

manufacturing that all machines need to be switch off when not in use.

2.1.1Functional Area Representation

2.2 PRODUCTION DEPARTMENT

In

manufacturing

company

the

production

function

may

be

sub-functions:

Production & Planning

The

production

and

production

process.

production

line

will

planning department
The
be

quantity
closely

and

will

targets

quality

watched.

In

of

for

each

section

of

products

coming

off

businesses

focusing

on

a
lean
17

production,

quality

will

be

monitored

by

all

employees

at

every

stage

of

production, rather than at the end as is the case for businesses using a quality
control approach.

Purchasing
The

purchasing department

components

and

will

equipment

be

responsible

required

to

for

keep

the

providing
production

the

materials,

process

running

smoothly.

Storing
This

department

is

responsible

for

stocking

all

the

necessary

tools,

spares,

raw materials and equipment required to service the manufacturing process

Working
The

works department

will

be

concerned

with

the

manufacture

of

products.

This will include the maintenance of the production line and other necessary
repairs.

The

works

department

may

also

have

responsibility

every

stage

for

quality

control and inspection.

Quality Management
Car

plants

process.
quality

like

Every
issues

in

Nissan

build

quality

into

employee

is

expected

to

order

to

make

sure

take

that

waste

of

responsibility
is

the

production

for

minimized

managing

and

quality

maximized.

2.3 MARKETING DEPARTMENT

2.3.1 Strategy
The roles assumed by the Win Nissan members of sales and marketing team
depend
team

on

the

members

products
know

you
which

offer

in

market

the

markets.

segment

they

Once

sales

represent,

and
they

marketing
have

to
18

make

sure

that

the

segment.

Each

common

strategy has

team

team

marketing

member
to

is

include

strategy

addresses

responsible

for

facets

address

that

sales

the

in

needs

her

of

area,

any particular

their

and

the

needs.

The

role of a team member in developing marketing strategy is that of the needs

of the target market for which he is responsible.

2.3.2Marketing Plan
Team

member

is

responsible

for

implementing

corresponding

marketing

plan for the areas of his responsibility. In each case, the responsibilities of
the

marketing

inconsistent
preserve

manager

pricing

the

include

among

overall

ensuring

the

market.

company

image

The
while

overall
team

has

meeting

cohesion
to
the

work

to

prevent

together

requirements

to
of

each market segment to the maximum extent possible.

2.3.3 Outcomes
Team

member

segment.

When

segment,

the

improve

taking
a

responsibility

team

role

performance.

of

member
other

While

for
does

team
each

achieving
not

members
team

meet
is

member

the

targets

for

his

objectives

for

to

support

takes

offer

responsibility

market
particular
to
for

help
his

work, an effective team defines success as the meeting of all team targets.

2.4 HUMAN RESOURCE DEPARTMENT

19

2.4.1 Recruitment
Recruitment refers
appointing
within

to

suitable

an

choosing

the

overall

candidates

process

for

jobs

organization. Recruitment can

individuals

for

unpaid

of

attracting,

selecting

(either

permanent

or

also

positions,

refer
such

to

as

processes

voluntary

and

temporary)
involved

roles

or

in

unpaid

trainee roles.

2.4.2 Safety
Workplace
Health

safety

Act

is

of

an

1970,

important

factor.

employers

have

Under
an

the

Occupational

obligation

to

Safety

provide

and
safe

working environment for employees. One of the main functions of HR is to

support

workplace

safety

training

and

maintain

federally

mandated

logs

for

combined

and

workplace injury and fatality reporting

2.4.3 Employee Relations

The

employee

and

labor

relations

functions

of

HR

may

be

handled by one specialist or be entirely separate functions managed by two

HR

specialists

the

HR

relationship

with

discipline
through

specific

expertise

concerned
measuring

with
job

in

each

area.

strengthening
satisfaction,

Employee
the

employee

relations,

is

employer-employee
engagement

and

resolving workplace conflict.

2.4.4Compliance
Compliance

with

labor

and

employment

laws

is

critical

HR

function.

HR

staff must be aware of federal and state employment laws such as Title VII
of the Civil Rights Act, the Fair Labor Standards Act, the National Labor
Relations Act and many other rules and regulations.

20

2.4.5 Training and Development

Human
function

resource

management

concerned

with

performance

of

departments

also

Leadership

training

supervisors

and

how

handle

to

organizational

individuals

managers

opportunities

assistance

as

topics

tuition

and

such

as

bettering

are

professional

college

degree.

hired

at

the

for

who

settings.

Many

HR

development.
promoted

department

to

often

and
level.

looking

achieve

Programs

programs

job

management

employees

want

the

and

performance

matters

reimbursement

at

newly

employees
a

development as

organizational

of

relations

or

aimed

training

opportunities

finishing

and

in

required

on

employee

promotional

groups

be

and

activity

leadership

may

development

such

and

provide

Professional

goals

regards training

such
are

for

personal

as

tuition

within

the

purview of the HR training and development area

2.5 FINANCE DEPARTMENT

The

activities

wide

range

managers

expected

from

in

department

basic

making
will

from

book

keeping

strategic

be

Win

Nissan
to

decisions.

responsible

for

finance

providing
At

all

the
the

department

information
base

level,

cover

to

assisting

this

finance

day

to

day

transactional

for

management

accounting for the business.

The

finance

department

organizations

cash

is

flow

also

and

ensuring

meet the day to day payments.

collections

policies

organization

is

paid

for
on

responsible
are

enough

funds

available

the
to

This area also encompasses the credit and

the
time,

there

of

companys
and

that

customers,

there

is

to

payment

ensure

the

policy for

the

companys suppliers
Where

there

finance
financing.

are

cash

department
With

the

is

needs

beyond

responsible
must-dos

for

taken

the

day

advising
care

of,

to

day
and

the

working
sourcing

finance

capital,
longer

department

the
term
can
21

now

start

operations
the

to
by

success

information

contribute
measuring
of

that

the

to
and

the

management

reporting

organization.

managers

can

regularly

and
on

Management

use

to

monitor

improvement

key

the

crucial

to

information

is

numbers

accounting
the

of

operations

and

decide

to

provide

where further attention may be required

This

Win

information
finance

nissan
to

department

finance
assist
can

department

managers
often

should

in

contribute

be

making
an

called
key

objective

upon

strategic
perspective

decisions.The
based

on

special financial assessment techniques.

22

CHAPTER 3
INFORMATION SYSTEM

23

3.1 INFORMATION SYSTEM PLANNING

The four stages IS planning model, besides providing insight into the planning process, reduces
confusion about the selection of competing planning methodologies.

Strategic Planning
In this planning stage, objectives, goals and strategies are compared with the objectives, goals and
strategies of the organization. The following techniques are used:
Derivation from the organizational plan
The strategic information system grid
Strategic fit with organizational culture
Strategy set transformation

Information Requirements Analysis

This stage deals with the current and future needs for IS to support decision-making and
operations of the organization. To undertake information requirement analysis, the following
steps are followed
Define underlying organizational requirements
Develop sub-system matrix
Define and evaluate information requirements for organizational sub-systems

Resource Allocation
After identification of the need for information system applications for entire organization, the
next phase is allocation of resources.

Project Planning
The last stage of four-stage model of MIS planning is project planning which provides an overall
framework for system development planning, scheduling and controlling. A wide variety of tools
24

of project management are available, which include milestones, critical path method (CPM) and
Gantt Charts.

3.1.1 Information System Planning

Enterprise assessment
analysis:Goals,
Organizational mission,
Strategies

STRATEGIC PLANNING

Environmental analysis:

Assess IS Environment

Develop Strategic
Information System
Plan

Assess Organization's
Information
Requirements
MIS PLANNING
TACTICAL PLANNING

Assemble Master
Development Plan

Develop Resource
Allocation
Plan

OPERATIONAL
PLANNING

Develop Operational
Plan

25

3.2

IDENTIFICATION

OF

NEED

FOR

INFORMATION

SYSTEM
3.2.1 Strategies for Determining Information Requirements
Asking
Deriving from an existing information system
Synthesizing from characteristics of the utilizing system

Discovering

from

experimentation

with

an

involving

information

3.2.2 Strategies for Determining Data Requirements

1. Identify elements in the development process utilizing system:
Information systems or applications
Users
Analysts
2. Identify process uncertainties:
Existence and availability of a set of usable requirements
Ability of users to specify requirements
Ability of analysts to elicit and evaluate requirements
3. Evaluate the effects of elements in the development process over process uncertainties
4. Evaluate the combined effects of the process uncertainties on overall requirements uncertainty
5. Select a primary strategy for requirements determination based on the overall requirements
uncertainty

26

The

following

list

summarizes

the

five

main

uses

of

information

by

ingredient

in

businesses and other organizations:

Planning
At

the

planning

stage,

information

decision

making.

Information

resources,

assets,

liabilities,

customers,

competitors,

at

is

the

planning

most

stage

important

includes

plants

and

machineries,

and

market

dynamics,

market

that

of

properties,
fiscal

business
suppliers,

policy

changes

of the Government, emerging technologies, etc.

Recording
Business

processing

transaction

or

these

event.

days
This

involves

recording

information

information

collected,

about

stored

and

each
updated

regularly at the operational level.

Controlling
A business need to set up an information filter, so that only filtered data is
presented

to

the

middle

and

top

management.

This

ensures

efficiency at

the

operational level and effectiveness at the tactical and strategic level.

Measuring
A

business

measures

its

performance

metrics

by

collecting

and

analyzing

sales data, cost of manufacturing, and profit earned.

Decision-making
MIS

is

primarily

organizational
context.
of

concerned

behavior,

Decision-making

competition,

and

with

underlying

information

globalization,

managerial
human
includes

democratization,

and

decision-making,
behavior
the
the

in

theory

organizational

socio-economic
effects

of

of

impact
all

these

factors on an organizational structure.

27

3.3 SYSTEM ANALYSIS

Systems

analysis

development

is

the

process

purposes.

computer-based

It

systems

of

is

observing

applied

require

systems

to

defined

for

information

analysis

troubleshooting
technology,

according

to

their

or

where
makeup

and design.

3.3.1 The Capabilities of the New Computer Information System.

Functional

requirements

configurations

along

include
with

the

the

necessary

appropriate

hardware
human

and

software

resources.

Specific

functional requirements often include the following:

User Interface Requirements

The input and output needs of the user that must be provided for by the new
computer
input

information

and

output,

system.
volume,

These

needs

include

layouts

frequency, origination of

input,

and

definitions

and

destination

of
for

reports.

Processing Requirements
The

activities

calculations,

required
decision

for
rules,

operations.

In

addition,

turnaround

time,

response

converting
database

input
operations,

requirements
time,

and

into
and

concerning
the

system's

output,

including

other

processing

capacity,

throughput,

availability

time

are

frequency

of

established.

Storage Requirements
The

organization,

updates

and

content,

inquiries.

and

size

Furthermore,

of

databases,
backup

and

types

procedures

and

and
the

length

of

time and rationale for retention of backups are delineated.

28

Control Requirements
The accuracy, validity, security, and adaptability requirements for the system's input, processing,
output, and databases. Crash recovery and auditing requirements of the organization are further
specified in this stage.

System analysis and design

29

3.3.2 Representation

3.3.3 Costs, Efficiency & Flexibility

When

system

correct

path

is

analysis
taken

is

with

properly
regards

to

performed,

it

applications

makes

and

it

certain
helps

errors which reduce future IT requirements for fixing problems.

to

that

the

minimize

If the above

process is performed properly, it will not only save the company money up
front but ensures that the right application path is being taken the 1st time,
growth

and

business

charge

considerations

have

been

accounted

to
30

accommodate

future

plans,

and

errors

are

kept

to

minimum

thereby

mitigating future IT overhaul requirements.

3.3.4 Better Management; Better controls

System

analysis

allows

for

better

management

through

changing

the

software to suit any business changes, this means that the final product will
be

totally

requirement

controllable.
of

rewriting

If

changes

the

whole

or

enhancements

software

will

be

are

required,

removed,

the

which

is

assessment

is

normally costly.

3.3.5 Risks
Through
carried

the
out

process
to

potential

evaluate

all

threats
the

are

negative

identified.
impacts

A
on

risk
the

processes.

After

deeply considering this, a comparison of the risk is made against the related
benefits and a decision is taken accordingly.

3.3.6 Quality
The

quality

of

the

systems

is

ensured

through

the

checking

of

the

system

constantly through system analysis.

3.3.7System Development Life-cycle Representation

31

3.4 SYSTEM DESIGN

3.4.1 Definition
In

acquisition-oriented

represents
support

the

systems

envisioned

credible

engineering,

implementation

projections

of

of

cost,

a
a

top-level

system

schedule,

in

system

sufficient

performance,

design
detail

evolution,

to
and

risk. A top-level system design can be used to assess system feasibility at the
outset of a program, as a basis for performing analyses of alternatives, and as
a

tool

to

help

development

finalize

contract

consideration

of

requirements

and

solicitation.

its

purpose,

budgets

When

the

prior

to

developed

top-level

system

system

with

design

careful

becomes

the

program's early technical baseline for acquisition planning activities.

3.4.2 Roles & Responsibilities

During
(SE)

initial
is

capability

often

includes

an

system

design

associated

planning

involved

in

activities,

establishing

understanding

of

concept,

the

architecture,

and

schedule.

program

cost

the

the
sound

system
the
In

MITRE

systems

program

operational
technical

these

baseline,

which

requirements,

requirements,

situations,

engineer

the

and

the

MITRE

SE

is

design

in

the

should

be

expected to:
Understand

the

purpose

and

role

and

when

of

top-level

system

acquisition process.
Understand

how

top-level

system

design

(SMEs)

with

undertaken.
Understand the associated benefits and risks.
Identify

and

engage

subject

matter

experts

core

technical

skills appropriate for developing the top-level system design.

Apply

the

top-level

system

design

baseline

and

lessons

learned

from

the design activity in program acquisition planning activities.

32

3.5 SYSTEM REQUIREMENTS

3.5.1 Hardware Requirements:
Database Server
Application Server
Application desktop

3.5.2 Software Requirements:

Database Software(Oracle/SQL server)
Application development software(Microsoft.Net/Java)
Microsoft Office products

3.5.3 Architecture
All

computer operating

architecture.
systems

Most

software

running

independent

systems are

on

operating

designed

applications
particular

systems

and

are

for

limited

to

architectures.
applications

particular computer
particular

Although

exist,

most

operating
architecture-

need

to

be

recompiled to run on a new architecture. See also a list of common operating

systems and their supporting architectures.

3.5.4 Processing Power

The

power

of

requirement

the central
for

processing

any

on x86architecture define

unit (CPU)

software.

processing

is

Most

power

as

fundamental
software

system
running

the model and

the clock

speed of the CPU. Many other features of a CPU that influence its speed and
power,

like bus

power

is

clock

speed

speed, cache,

often
often

erroneous,
have

and MIPS are

often

ignored.

This

as AMD Athlon and Intel Pentium CPUs

different

throughput

speeds.

definition
at

of

similar

Intel Pentium CPUs

33

have enjoyed a considerable degree of popularity, and are often mentioned in

this category.

3.5.5 Memory
All

software,

computer.
the

run,

Memory

application,

running
on

when

requirements

operating

processes.

resides

multi-tasking

the random

are

system,

Optimal

in

defined

computer

after

supporting

performance
system

of

is

access

considering

software
other

also

memory (RAM)

and

unrelated

considered

demands

files,

and

software

when

of

a
of

other
running

defining

this

requirement.

3.5.6 Secondary Storage

Hard-disk

requirements

temporary

files

vary,

created

depending

and

on

maintained

the

size

while

of

software

installing

or

installation,
running

the

software, and possible use of swap space (if RAM is insufficient).

3.5.7 Display Adapter

Software

requiring

like graphics

better

editors and

than

high-end games,

average computer
often

graphics display,

define

high-end display

adapters in the system requirements.

Software Requirements
Software

requirements deal

with

defining

software

resource

requirements

and prerequisites that need to be installed on a computer to provide optimal

functioning
generally

of
not

an
included

application.
in

the

These
software

requirements
installation

or

package

prerequisites
and

need

are

to

be

installed separately before the software is installed.

Platform
A computing

platform describes

in hardware or software,

which

some
allows

software

sort

of framework,
to

run.

[2]

Typical

either
platforms
34

include

computer's architecture, operating

system,

or programming

languages and their runtime libraries.

Apis And Drivers

Software

making

end display

extensive

adapters,

use

needs

of

special

special API or

hardware

newer

devices,

device

like

high-

good

drivers.

example is DirectX, which is a collection of APIs for handling tasks related

to multimedia, especially game programming, on Microsoft platforms.

Web Browser
Most web

applications and

technologies make

use

system. Microsoft

Internet

running

on

software
of

the

default

Explorer is

Microsoft

Windows,

depending

heavily

browser

frequent

installed

choice

which

makes

use

evaluation

process

help

on Internet

of

on

software

of ActiveX controls,

despite their vulnerabilities

SYSTEM MAINTENANCE
The

results

determine
otherwise.

obtained
whether
The

information

from

the

its information systems

process

systems

of

to

monitoring,

make

required

the

organization

are

effective

and

evaluating,

and

modifying

or

desirable

efficient

improvements

of

to
or

existing
may

be

variety

of

termed as System Maintenance.

System

maintenance

activities,

is

including

documentation

and

test

an

ongoing

removing
data

and

activity,
program
updating

which
and
user

covers

design
support.

wide
errors,

For

the

updating
purpose

of

convenience, maintenance may be categorized into three classes, namely:

Corrective
Adaptive
Perfective
35

3.1.1 Corrective Maintenance

This type of maintenance implies

removing errors

in

a program,

which might

have crept in the system due to faulty design or wrong assumptions. Thus, in
corrective maintenance, processing or performance failures are repaired.

3.1.2 Adaptive Maintenance

In

adaptive

maintenance,

program

functions

are

changed

to

enable

the

information system to satisfy the information needs of the user. This type of
maintenance

may

become

necessary

because

of

organizational

changes

which may include:

Change in the organizational procedures,
Change in organizational objectives, goals, policies, etc.
Change in forms,
Change in information needs of managers.
Change in system controls and security needs, etc.

3.1.3 Perfective Maintenance

Perfective
existing
This

programs

type

which

maintenance

may

of

to

enhance

maintenance

be

Outside

changes

absence

of

due
are

system

means

to

adding

the

changes

primarily
maintenance;

programs

performance

undertaken
the

new

to

respond

within

environmental
render

of

the

or

or

the

to

information

users

outside

changes,

modifying

the

which

information

system.

additional

of

the
needs

organization.
may

system

in

the

ineffective

and inefficient. These environmental changes include:

Changes in governmental policies, laws, etc.,
Economic and competitive conditions
New technology
36

Cost Control
Controlling
control

costs
of

department is

the

is

an

important

maintenance

objective,

manager.

but

The

is

not

budget

entirely
of

the

under

the

maintenance

usually set by the company, and the maintenance manager has

to work with whatever is provided. For instance, a part needed to maintain a

certain
The

piece

of

maintenance

equipment

might

be

available

manager

might

have

to

from

decide

more
between

than
a

one

supplier.

less-expensive

part that may wear out more quickly, or a more reliable but less affordable
part.

3.1.4 Maintenance Activities

37

CONCLUSION:
Win Nissan (P) Ltd has established good network all over south Tamilnadu.
Solve the employees problems frequently
Company should take more promotional activities in which marketing plays a crucial role, it
can used to boost the sales figure
Training is being conducted for the entire staff especially for the salespersons
Win Nissan (P) Ltd has highly qualified and talented departmental heads that is specialized in
advanced field of mechanical design, system engineering,

38