Paige S.

Oates
12325 Red Hickory Lane
Charlotte, NC 28273

Telephone Number: (704) 547-4697

Email: oates_paige@yahoo.com

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Management

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Self-Starter, Teachable; Ability to see a task through to the end; Strong work ethic; Committed to
excellence; Problem solver; Teambuilding and interpersonal skills; Attention to detail.
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Proven Areas of Excellence
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Customer Service
Sales Management
Administrative Support
Project Management
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Education
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Bachelor of Science/Sports Management, J.C. Smith University, Charlotte, NC (pursuing)
GPA Cumulative 3.37
High School Diploma, Olympic High School, Charlotte, NC, June 2010
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Professional Experience
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WORK EXPERIENCE:
Charlotte-Mecklenburg Schools, Charlotte, NC
After School Enrichment Associate 2010-Present
Create and deliver lesson plans and activities.
Provide general supervision of K-5 students during the after school program.
Coordinate nutrition/snacks, homework, recreation, and transitions.
Facilitate activities and instructional games and learning strategies.
Assist and support after school Director and team as needed.
Participate in and evaluate the effectiveness of activities and events.
Charlotte Loft Premium Outlet, Charlotte, NC
Sales Associate 2014-Present (part-time)
Actively seek out customers while showing enthusiasm.
Ask and answer open ended questions to determine customers needs.
Escort customers to appropriate merchandise and describe features and benefits.
Promote services offered and operate register at the Sales Desk.
Give feedback to Management regarding sales merchandise.
Resolve customer complaints to ensure customer satisfaction.
Work collaboratively with other Associates when asked to assist.
Named Number 1 Credit Sales Associate at Loft Premium Outlet.

Paige S. Oates, Resume - Page 2

Johnson C. Smith University, Charlotte, NC
Financial Aid & Budget Office Work Study Assistant 2011 (part-time)
Provided clerical skills, general information packets and telephone etiquette
Assisted the Financial Services Director and staff.
Handled financial, student or personnel data records.
Handled confidential and sensitive data/information.
Scheduled appointments, answered financial assistance questions.
Interacted with college faculty, staff and students.
NSpire Learning Child Enrichment Center, Charlotte, NC
Grades K-1st-April 2009-January 2010

Under supervision of the lead teacher developed lesson plans for K-5 students.

Led organized academic, physical and social learning activities for students.

Coordinated lessons and activities for students with various abilities.

In Time of Need Ministries, Inc., Charlotte, NC

Clerical Assistant 2010-2011 (part-time weekends)
Maintained schedules and appointment calendars for office staff.
Placed orders for office supplies, equipment, and services.
Supported management and staff and assisted with major projects.
Performed daily clerical functions: phones, typing, filing, and customer service.
Software: All Windows operating systems, Excel, Microsoft Word Office, PowerPoint
Handling cash, checks, or credit card transactions. Responsible for/or providing services
to anyone under the age of 18. Processing keys/codes.
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Training and Development
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CMS Instructional & Professional Development Staff Training, 2010-present
CPR Certification, American Heart Association, 2015
First Aid, Child Care Resources, 2015
Instructional Child Development Courses, Child Care Resources, 2010-present
BSAC Afterschool Staff Training, Child Care Resources, 2009
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Leadership and Community Service
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Volunteer Trainer, Heroic Fitness
Volunteer, Charlotte Rescue Mission for the Homeless
Mentor, Elementary aged students at faith-based sponsored programs