Executive summary

The main purpose of this study is to identify the different problems facing by the PTCL
employees. Different employees of PTCL like contract, regular and NCPG were targeted to
measure employees job satisfaction level. We used Questionnaire as a tool and fill 100
questionnaires out of which 75 questionnaire are used for analysis. The finding of this study is
that PTCL employees are not satisfied from the compensation plans so concluded that
employees job satisfaction can be enhanced by increasing the job security, retirement plans,
salaries and better compensation plans. For removal of this contradiction, this report
recommends same HR policies for all types of PTCL employees.