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Resume Guide
E-Book
August 2012

Table of Contents
Resumes that Work: An Overview

Step 1: Brainstorming

Step 2: Setting a Strategy and Developing Content

Name and Address
Education
Experience
Activities and Leadership
Skills and Interests
Optional: The Career Objective

3
4
5
6
9
9
9

Step 3: Formatting Your Resume

Margins
Font
Style
Sections
Paragraph or Bullets
Grammatical Conventions
Space-Saving Devices

10
10
11
11
11
11
11
12

Step 4: Revising and Targeting Your Resume

Being Specific
Using Industry Language
Sticking With the Positive

12
13
13
14

Step 5: Submitting Your Resume

14

For Experienced Workers: Different Types of Resumes

Resume or Curriculum Vitae
Functional and Combination Resumes

15
15
15

For International Students

16

Special Concerns
Religious Organizations and Experiences
LGBTQ and Related Organizations
Political Affiliations
Learning and Physical Disabilities

17
17
17
18
18

Sample Resumes

20

Appendix: Complete List of Action Verbs

35

Resumes that Work

A resume often represents a significant first impression and a powerful marketing tool for any
prospective employee. Thus, it is vital to understand the conventions and possibilities in writing
a resume. To begin drafting or review the concepts of resume writing, watch the CWS Resume
Online Workshop.
Most undergraduates will present a one-page resume which lists entries in reverse chronological
order by job or activity. Davis Scholars and alumnae may wish to consider other types of
resumes such as the functional or combination resume, or the curriculum vitae.
For special concerns and questions not addressed in this guide, visit the CWS during drop-in
hours. Counselors are available daily from 12:30 p.m. to 2 p.m. to provide brief assessments and
referrals.
Step 1: Brainstorming
Your resume is an opportunity to present relevant aspects of your experience so that a potential
employer may better understand and value you. As you write your resume, you have the freedom
to choose the particular experiences, typographical format, category headings, and specific
language of your resume.
Before you start writing your resume, brainstorm all the experiences youve had which may be
related to the position youre seeking. Make a list of:

jobs and employment of all types (salaried, grant-funded, unpaid, summer, temporary,
part-time, etc.).
internships and training programs with companies, organizations, or schools.
college courses, training seminars, or conferences of an educational nature.
professional associations, societies, awards, grants, and fellowships.
volunteer or community service experiences.
leadership experiences in the context of religious, political, or other interest groups.
campus activities such as sports teams, musical ensembles, and cultural/ethnic groups.
publications.
computer skills and international language abilities.
relevant international travel.
hobbies that are related to your career field.
unusual or unique experiences which may catch the readers eye.

Step 2: Setting a Strategy and Developing Content

From this group of related experiences, decide which ones are the most eye-catching or relevant.
The one-page resume convention will help you weed out less important information. Then, begin
to formulate a sense of how you could organize your resume based on the experiences youve
had. Your chosen category headings will shape the direction and focus of your resume.
3

For example, if most of your experience consists of unpaid campus activity in leadership roles,
you may want to have a section entitled Leadership Experience instead of Work Experience.
The reasoning behind this choice is that a Leadership category will more appropriately
showcase your skills, while a Work category which highlights paid work experience may
underscore the weaknesses rather than the strengths of your experience. If your experience
consists of both paid and unpaid activities, you could group all of these together in a more
general Experience category. In any case, the specific words and categories you use to present
your experience will create a certain impression of where your interests and abilities lie.
As you review your experiences, think widely about the specific types of skills, field knowledge,
on-the-job training, and personal character traits that an employer in your field might be seeking.
This broader perspective is especially helpful if a previous position did not provide much in one
area (e.g., using your knowledge of the field) but forced you to develop skills in another area
(e.g., problem-solving or communication in groups). Bear in mind that often, if a work
experience was not positive in general, you can de-emphasize the negative by highlighting your
commitment to the field, or your personal and professional development on the job.
The information on your resume should demonstrate that 1) you are qualified for a particular
position, and 2) that you would be an asset to the organization. If youre unclear about what type
of position you actually desire, or if youre applying for a number of jobs in different fields,
design a more general resume. A general resume should show your professional skills and your
accomplishments in related or diverse fields. As always, give the employer reason to believe that
youd learn quickly on the job and have some vested interest in pursuing this new career field or
position.
Subdivide your resume into category sections to assist the reader in conceptualizing the overall
nature of your experience. In terms of content, most resumes should contain the following
categories of information:
Name and Address
For verification purposes, use the official name that appears on your college records (e.g.,
transcripts) and other legal documents. Its best to center your name at the top of the resume and
highlight it by using a slightly larger font size and bold typeface. Do not put your name in the top
left corner, which may be obscured by a staple or paperclip.
Home and school addresses can be shown in two columns (left and right margins, respectively),
or in separate lines underneath your name, one address per line. International students may refer
to the International Students section below regarding international home addresses.

Names in foreign languages. If you prefer a nickname instead of your given name, or if you use
an English name instead of your foreign-language name, you can designate this name on your
resume. Quotation marks usually denote nicknames; parentheses indicate an English name
instead of a foreign-language name, e.g., Tien-Hwei (Alisa) Wong.
In an interview setting, be proactive by introducing yourself politely with your preferred
nickname, or by clarifying pronunciation of a foreign-language name. If you go by an English
name but have not communicated this on your resume, your mutual introductions at the
interview would be an appropriate time to mention it.
Education
Primary college (from which you will earn your bachelor's degree). List the name of the college,
geographic location, degree earned or expected, and graduation date. Wellesley College awards
bachelor of arts (BA) degrees only. If youve taken a course outside of Wellesley, you can
mention it with your primary college entry; however, with the exception of MIT, the GPA for
such courses is calculated separately. Also consider listing relevant coursework (completed
and/or anticipated), and honors and awards in the Education section. For most undergraduates,
it is not mandatory to mention the year matriculated or to specially note any gap years or breaks
in college years.
GPA (Grade Point Average) and Major. According to several members of the National
Association of Colleges and Employers (NACE), if your overall GPA is above a 3.00, it should
be included on your resume. Some employers have reported that when a students GPA does not
appear on her resume, they presume it to be below a 3.00. Regardless of your GPA, remember
that Wellesley's reputation as a rigorous academic institution will serve you well.
Student GPAs should be reported exactly as they appear on the Wellesley College transcript, to
the hundredth decimal place (e.g., 3.32/4.00). GPAs should not be rounded off, up or
down. However, in an online application such as MonsterTRAK, where space for the GPA is
only allotted to the tenth decimal place, rounding is appropriate.
Wellesley College does not officially compute a separate GPA within the major. A student may
list her major GPA in addition to her overall GPA if the major GPA is higher. To calculate
your major GPA, see the Registrar's guideline
(http://www.wellesley.edu/Registrar/calculateGPA.html).

The Wellesley College GPA consists exclusively of grades from Wellesley and MIT courses, as
listed on a students transcript; courses from other institutions are not factored into this GPA.
Resumes may indicate Wellesley courses in progress, but projected grades cannot be included in
the GPA. Any GPA from another institution should be listed separately from the Wellesley GPA.
Junior year abroad or courses at other colleges and universities. If youve taken multiple classes
at MIT, Babson, or other universities, you may feature these institutions as separate entries in
your Education section. Include geographic locations, dates, academic program, coursework,
and other noteworthy academic accomplishments while at that institution.

Experience
This section should include your past experiencessalaried professional work; paid, stipended,
and non-paid internships; volunteer or campus experienceall of which are relevant to the
position sought. Consider experiences which are directly related, in terms of job and career field,
as well as experiences whose capacities, duties, and skills are not directly related but are
transferable to the position sought. Arrange your experiences in reverse chronological order, with
the most recent activity listed first. Each entry should include employer/organization name and
location, your position title, and the corresponding dates. Utilizing either paragraph or bullet
format, provide a brief description of your job duties, beginning each phrase with an action verb.
For more details, refer to Step 3: Formatting Your Resume.
Employer name vs. position title. Entries can be listed according to employer name or position
title. Decide whether it would be better to present the organizations at which youve worked, or
the positions which youve held. A general rule of thumb is that if youve worked for a number
of recognizable or cutting-edge companies, it may be better to list by employer. If youve
consistently held leadership roles or positions of influence, it may be better to list by position
title. Whichever category you choose, be consistent within your Experience section.

Dates. Dates can be listed in any of the following formats. The important thing is to keep ones
listing of dates consistent throughout the resume.

Fall 2010 (a seasonal notation is most useful during school semesters and summers, less
advisable for other times of the year)
Oct. 2009-Mar. 2010 (if you abbreviate the months, be consistent for all months)
2009-2010 (for the academic year, or to de-emphasize dates)
9/10-5/11

The physical placement of the dates on your resume will either highlight or de-emphasize the
dates themselves. For most undergraduates, its not advisable to use a strategic position on the
page for dates, which tend to be relatively short-term for summer or semester jobs.

Language. The language that you use to describe your position will affect how the potential
employer sees you. In other words, for any job, one performs a number of duties and usually
7

occupies a number of roles. Your task is to figure out which aspects of the job you want to
emphasize, based on your knowledge of the position sought. Begin each description with an
action verb (consult the action verb list at the end of this guide). Use present tense for current
positions and ongoing duties, past tense for completed positions and duties.
For example, lets say that in your summer position as a senators intern, you wrote letters to
constituents in response to their complaints. If youre applying for a job in publishing, you might
describe your position thus: Handled unsolicited letters from the public; wrote, proofread, and
edited official correspondence. In contrast, if youre applying for a position in public policy,
you could describe the same duties by saying, Fielded inquiries from political constituency,
represented senators office and policy through responses to public concerns. Both descriptions
are true, and your choice of language creates the context for how you are viewed by the potential
employer. See Step 4: Revising and Targeting Your Resume for a further discussion of
language possibilities.
Unrelated Work Experience. At some point in their working lives, most people take jobs which
are not directly related to their desired professions, perhaps to make ends meet. High school and
college students work at the pool, baby-sit, waitress, or clean houses to help finance their
education or earn extra cash. In fact, some of these jobs impart valuable, transferable skills, even
though the job titles themselves are not directly related to a position sought. For example,
waitressing can develop sales and marketing or project management skills. If so, include such a
position on your resume and describe it with words that highlight your transferable skills. Jobs or
positions which showcase special interests or skills may also be included on your resume.
Of course, students should present themselves in the most professional light possible. Given the
choice between volunteer work at a nonprofit or baby-sitting, it is probably advisable to list the
unpaid nonprofit work rather than the paid childcare, unless the position sought involves direct
work with children.
Temporary Employment. A good way to list work with temporary staffing agencies is to use the
job description area to highlight your adaptability to the industries and work assignments in
which you were placed. For example, if you spent less than three weeks at a law firm, a
university admissions office, and a textile company, respectively, you might list your employer
as Temporary Staffing Experts and describe your adaptability thus: Effectively adapted office
skills to a variety of work environments in the fields of law, university administration, and textile
manufacturing. Or, to emphasize your application of particular skills, you could say something
like, Worked in a fast-paced Philadelphia law firm; applied proofreading and editorial skills to
the university admissions process; broadened knowledge of textile fibers and dyes for
manufacturing purposes.
If you spent more than a month at a temp assignment, you may wish to list the actual place of
work (rather than the temp agency) under your experience. Say, for example, the temp agency
placed you at a womens health foundation for seven weeks. You could list the womens health
foundation as the place of work, and a possible description might be, Managed and completely
re-systematized over 5,000 donor files and records during a temporary work assignment.

Activities and Leadership

Campus activities and leadership positions can communicate your professional and vocational
interests as well as your skill sets. If youve held significant leadership roles or are committed to
certain campus activities, consider listing them as relevant to your career goals, alongside
previous work experiences. In such cases, describe your leadership duties in detail.
If you list your activities and leadership as secondary to your work experience, you may wish to
provide only the name of the organization and dates, with the title of the leadership role if
applicable, but without a detailed explanation of duties. This can be a space-saving device.
Racial and ethnic organizations. Some companies may be actively seeking to diversify their
work populations, so if your name does not directly suggest your race or ethnicity, it may be
advantageous to include your participation in racial and/or ethnic organizations. Racial and
ethnic organizations which are not immediately identifiable by name should include a short
description in parentheses [e.g., Ethos (Organization for Students of African Descent)]. You may
also want to consider including minority leadership programs such as Prep for Prep, INROADS,
and the SEO minority internship program. If you prefer not to specifically disclose your racial or
ethnic status before the interview, you may want to omit or de-emphasize such organizations on
your resume.
Skills and Interests
The skills portion of this section should briefly include any of the following and may list them
by category:

Computer skills. Consider programming and scripting languages, web and graphic skills,
video and audio editing skills, social networking applications, development of web
applications, content management systems, learning management systems, conferencing
software, word processing, spreadsheet and presentation software suites, enterprise
systems, network management, and information security.
Scientific laboratory techniques, such as titration, dissection, or electron microscope
skills.
Foreign languages skills. Levels of proficiency may include basic or working knowledge,
reading/speaking/writing only (as apply), proficient in, fluent in, bilingual, and native
speaker.
Editing and proofreading skills. Include transcription skills, shorthand, desktop
publishing.
Any other job-related skills that might be considered an asset in the position sought.

Optional: The Career Objective

For most undergraduates, a resume objective can work for or against you. Because the objective
states your intentions and focus, if you are 99 percent certain of your direction or are seeking a
highly specialized position, an objective may help you to accomplish your career goals. For
Davis Scholars who have a variety of eras or field experiences in your backgrounds, a career
objective may help to clarify your current direction.

On the flip side, for most undergraduates, a resume objective may also limit you from being
considered for other positions that may not technically meet the criteria set forth in your
objective. Moreover, a skillfully written cover letter can often communicate your intentions and
goals without limiting the possibilities. This way, your resume can be applied to a wider variety
of positions, scholarships, graduate school, and other opportunities.
Davis Scholars may wish to summarize years of work experience in a skills summary statement,
which is different from a career objective. A skills summary captures the essence of ones
qualifications, whereas a career objective states the specific type of position sought.
Step 3: Formatting Your Resume
Resumes entries are usually listed in reverse chronological order (recent experiences first,
oldest experiences last). Davis Scholars and alumnae who have a variety of experience and/or
time gaps between jobs should consider gap-minimizing techniques. Specific methods of deemphasizing dates on a resume include the following: tuck the dates after the job description
paragraph so they dont stand alone; list dates by year instead of by month/year; or omit very old
experience (e.g., from 20 years ago). One may also use a functional or combination resume
instead of a chronological resume. See the section below, For Experienced Workers, for
further details.
On average, employers spend 20 to 30 seconds skimming a resume to decide if they want to
contact you for an interview. Thus, your resume should be easy to read and, upon first glance,
should provide a positive visual impression. Regardless of your years of experience, your resume
should be one page in length. Davis Scholars with longer work histories may want to write a
two-page resume, but the gained space should be carefully weighed against the tightness of a
one-page resume.
Margins
Margins should be approximately one-inch all around. Even if youre pressed for space, try not
to go below one-half-inch margins, which creates a visually crowded impression and turns
readers off intuitively. For readability, we also recommend left-aligned margins over block
justified text.
Left Margin. On a resume, one of the most strategic positions is the left margin, where
the readers eye naturally pauses, from top to bottom. Its a good idea to arrange your
most significant information along this margin.
Right Margin. Its a common truth in graphic design that a right margin, by means of
balance, can also highlight the left side. You may want to place the job location and/or
dates along a right margin, balancing the relevant employers name and your position title
on the left margin.

10

Font
Besides the larger font size for your name, your resume font should be between 10- and 12-point
for readability. For most career fields, use a conventional font such as Times New Roman,
Palatino, or Arial. Alternative fonts may not be positively received, even in some arts-related
fields such as classical music or art history. Exceptions to this rule may be fields such as graphic
design, architecture, or advertising, in which the overall layout and design of a resume may be
considered part of the professional presentation.
Style
Utilize different styles (underline, bold, italics, CAPS, etc.) to call attention to different sections
of your resume. Recurring elements such as employer names, job titles, dates, etc. can be
highlighted by using a different, recurring style for each. Its best to limit yourself to one or two
styles for any one chunk of text, otherwise the highlighting effect is lost. Also be careful not to
position one bold section too close to another bold section.
Sections
Make sure that ample space exists around each section. Sections may also be formatted slightly
differently for easy visual discernment. Section titles (category headings) should be placed along
the left margin or centered. If you choose to separate sections with lines across the page, do this
sparingly.
Paragraph or Bullet Form
When describing job duties or a leadership role, most people use either paragraph or bullet form.
Paragraph Form: To describe specific job duties, use short phrases starting with action
verbs. Punctuate the end of each description (which may be a string of phrases) with a
period. Paragraphs should employ the automatic wrap-text feature of most wordprocessing programs.
Bullet Form: To describe specific job duties, use short phrases starting with action verbs.
Use one bullet per type of duty, or categorize duties by related function. Circle and dot
bullets are the most conventional, though small squares or hyphens can also be used;
symbols or graphics used as bullets are usually distracting.
Grammatical Conventions
The following are a few standard conventions for a resume:

For American states, use the abbreviation convention of two capitalized letters (MA, CT,
NY, etc.).
11

Cities in countries other than the US should be listed as city, country.

Job titles should be written out entirely, if possible. Otherwise, adhere to conventional
abbreviations such as Asst. and Assoc. and employ a period after each.
In general, write the full names of acronyms, followed by the acronym in parentheses.
Well-known acronyms (e.g., UNICEF) may stand alone and/or be followed by the full
name in parentheses.
Use the symbol & only when its an official part of an employer name (i.e., law firm,
accounting firm, etc.), or when necessary due to space concerns.

Space-Saving Devices

Reduce top, bottom, left, and right margins (one-inch margins are best; one-half-inch are
the minimum)
List your address in one single line (rather than two separate lines for the street address
and city, state, and zip code) under your name
Use paragraph format instead of bullet format for job descriptions
In paragraph format, place the dates for a job at the end of each paragraph describing job
duties
In bullet format, group job duties by category, instead of individual job duty for each
bullet
In Skills section, edit wordiness by listing names of computer programs only; utilize
automatic wrap-text format (do not start a new line for each category subheading)
Assess all paragraph and section indentations/tabs for necessity only
Employ fewer section divisions by collapsing material into related sections
Use a smaller font size (no smaller than 10-point)
Edit detail of job descriptions
Delete any activities or information of secondary importance
For campus activities, notate names of organizations, leadership roles, and dates only (no
descriptions)
Delete high school entry
Include awards and honors in the Wellesley College entry instead of in a separate section

Step 4: Revising and Targeting Your Resume

The language of your resume should describe you in ways that are true and valid, and moreover,
that confidently reflect your abilities relative to the particular position sought. Most importantly,
make sure that the image you are presenting feels authentic to who you are, what you have done,
and where you are going.
You need to feel comfortable with how youve presented yourself, since your feelings about your
resume will probably come across when you interview. Be aware that you may be asked to
supply details about whatever appears on your resume, so only present experiences which were
positive or which you can discuss in positive ways. Listed below are a few helpful hints to
maximize your self-presentation.

12

Hint #1: Be specific

The more specific your descriptions, the better the potential employer will understand your
achievements and contributions. Wherever possible, include specific facts and figures to lend
concreteness to your job descriptions. For example: Researched local paper vendors to
recommend changes to monthly reporting procedures, resulting in 15 percent cost reduction. Do
not include confidential or sensitive information in such figures. You may also wish to contact
your previous employer regarding the particular wording or confirmation of figures. Here are
some examples:
General job duty: Did administrative tasks and filing.
Same job duty described specifically: Coordinated 80 annual meetings with corporation vice
presidents and directors; handled correspondence for the assistant vice president of human
resources. Answered questions regarding perks and benefits; maintained files for over one
thousand employees.
General job duty: Worked in Phone-a-Thon.
Same job duty described specifically: Developed sales and marketing skills by cold-calling
potential alumnae donors. Achieved a 67 percent return rate, totaling $17.3K in pledges over one
week. Invited to lead a telemarketing team in next Annual Fund drive.
General job duty: Served customers at restaurant.
Same job duty described specifically: Served individuals and groups of up to 15 in fast-paced
setting, coordinating beverage service with two bartenders. Performed credit card and cash
transactions using a computerized system for table service, banquet orders, and restaurant
checks.
Hint #2: Use industry language as appropriate
When you use the language of an industry (including catch-phrases and buzzwords), you
communicate to the reader that you have some understanding of the field, if not firsthand
experience. Of course, you want to avoid name-dropping, but it may be advantageous to mention
any leaders or pioneers in the field with whom youve worked directly.
Generic experience: Attended music training course.
Industry/field experience: Enrolled in choral conducting course with Charlene Archibeque.
Mastered right-hand conducting with baton and left-hand entrance cues; modeled breathing and
singing posture. Experience with Alexander Technique. Developed ensemble rehearsal
techniques with complex rhythms and syncopations.
Generic experience: Worked the computer helpdesk.
Industry/field experience: Contributed knowledge of C++ and real-time operating systems to
training and support helpdesk. Fielded questions from faculty and student users regarding
hardware, word-processing programs, and email software; addressed issues with the server and
ethernet connections. Familiar with DSL and Broadband.

13

Hint #3: Stick with the positive and be resourceful

It's inevitable that every work or extracurricular experience is going to have its challenges,
whether theyre related to ones duties, working conditions and hours, or the other personalities
in the office. If a job was not positive but you must include it on your resume, consider
emphasizing the character-building aspects of the position. Remember that with any position,
you can talk about your knowledge of the field in general, specific job skills acquired on the job,
teamwork and interpersonal skills practiced, challenges overcome, or clarity of focus gained,
based on knowing (by contrast) what you do not wish to do. If your potential employer asks for
references and you omit references from a job listed on your resume, you may be asked about
this omission. In such cases, be sure to prepare a diplomatic explanation which presents any
challenges in their most positive light.
Challenging scenario: You spent a monotonous eight hours a day pulling labels off plastic boxes
in a hospital microfiche file room. Every day, you created new labels and resorted the boxes
according to a new filing system. Plus, the nurses and interns around you were crabby.
Positive description: Developed process for converting over 10,000 medical microfiche files to a
new system. Independently carried project to completion. Successfully navigated tense work
environment. (You may or may not want to include the last phrase. Bear in mind that if you do
mention something like this, you need to feel confident talking about this challenging part of the
job in positive ways that don't alienate a potential supervisor.)
Challenging scenario: Your supervisor started you on multiple research projects but never gave
you the resources, ample direction, or sufficient time to finish the projects, even though you
requested these things many times. As a result, when you left the job, there were numerous
projects on your desk which were still incomplete. You don't feel a sense of accomplishment
about any of the projects that you did complete.
Positive description: Took initiative to find in-house and external resources for research,
independently wrote proposals for seven projects, worked towards interim deadlines. Prepared
ongoing research projects for seamless transition to successor.
Step 5: Submitting Your Resume
Before completing your resume, ask yourself the following:

Is my current phone number included, and is it number perfect?

Is the rest of my contact information current and letter/number perfect?
Have I spell-checked and proofread my resume at least once?
Are all company/organization names listed correctly?
Are my entries absolutely consistent, in terms of formatting (indents, line spacing, tabs,
bullets), grammar (punctuation, abbreviations, spaces) and style (bold, underline, caps,
italics)?
Have I presented an image of myself that I feel comfortable talking about? Is it consistent
with who I am and my present career goals?
Have I minimized time gaps in my resume and checked for potentially sensitive material?

14

Have I forgotten any relevant or unique experiences that might be interesting to a

potential employer in this field?
Have I described my experiences accurately, and am I prepared to discuss in detail every
activity or experience listed on my resume?

When emailing an application, it is generally preferable to attach both your resume and cover
letter to the email and keep the email itself brief. (For example, your email might simply state I
am writing to apply for the [name of position] and have attached my resume and cover letter.
Please let me know if you have any trouble with the attachments. Thank you for your
consideration). Save your documents as PDFs, if possible, to ensure that your formatting is
maintained. Include your name in the file name (e.g., Emiline Craige resume). If sending a
hard copy, use 8 x 11 high quality bond paper with a matching envelope. The stationery should
match that of your cover letter.
For Experienced Workers: Different Types of Resumes
Resume or Curriculum Vitae (CV)
A resume generally does not include sections for publications, conferences or presentations,
research grants, and fellowships. If you have accomplishments in these areas, particularly in the
fields of academia/education, medicine, and scientific research, you may want to write a
combination resume-Curriculum Vitae. Alumnae with extensive research, publications, or
academic credentials may wish to write a Curriculum Vitae. Please note that in Europe, when
people say CV, they are commonly referring to what we know in the US as a resume.
Functional and Combination Resumes
A functional resume is one which organizes professional experiences in terms of skills and
necessary attributes for a particular position. Thus, with a functional resume, the arrangement of
ones experience is conceptual (by skill area) first, chronological second. The upsides of a
functional resume include the benefit of covering a broad range of work experiences, deemphasizing time gaps in ones work history, and the ability to communicate that one is focusing
ones skills in a new direction. A noteworthy downside includes the assumption by many
employers that something is being deliberately hidden or obscured by the mere use of a
functional resume.
According to the functional resume format, one often needs a career objective to focus the
resume and to provide a general context for the section headings which are used thereafter.
Section headings should apply to the skill areas of the position or career area sought, such as
Management, Writing Skills, Teaching Abilities, Legal Functions, etc. Under each
section, you can mix and match job duties from a variety of experiences which fit the conceptual
description. Or, you can write a paragraph which describes your skills from various jobs in more
general terms. If you select this format, include a section entitled Work History towards the
bottom, which very briefly lists places of employment, position titles, and corresponding dates.
A combination resume is a resume which combines the conceptual headings of a functional
resume but maintains the stricter chronology of a chronological resume. This format is a good
way to combine experience gained from both activities and internships. It is also good if your
15

current employment is not career-related, but you had a great internship last summer. Thus, a
reader would see Little Brown Publishers before Dining Services.
For International Students
There are several issues for international students to consider when writing resumes. Do you
include your international home address at the top of the document, or leave it off? If you are
looking for a job or internship in your home country, in a country with a reciprocal work/visa
status with the US, or with an American company that would value your knowledge of your
countrys culture or language, then it may be advisable to include your international address.
Alternatively, in some cases, it may be advantageous to omit your international address. If none
of the above reasons are true, then the potential employer is unlikely to contact you in your home
country, thus the space on the resume could be better used for other information. In addition, if
you have relatives or friends in the American city where you wish to work or intern, you can use
that contact information instead of your own home address.
A category called background or additional information can be placed at the end of the
resume to include your international experience. For example,

Raised in Kenya for twelve years. Travel includes Western Europe, Russia, Japan and
China.
International: Hungary (twelve years), Morocco (two years), India (one year).

International students who want to market their backgrounds may want to select a resume
format that highlights geographical location for previous experiences. Other international
students may prefer a format that indents or de-emphasizes location, and instead stresses skills,
experience and education. It all depends on whether (or how much) you wish to draw attention to
your cultural and language experience, based on your international background.
Many international students may have difficulty finding internships at home, since the concept of
doing internships is very western. We invite you to meet with a CWS counselor to discuss how
to find internships in the US and abroad. It is also a good idea to talk with the director of the
Slater International Center to learn about Optional/Curricular Practical Training (OPT and CPT)
rules and regulations concerning work in the US for those on F1 or J1 international student visas.
For more information, please refer to Going Global (http://online.goinglobal.com/) from any oncampus computer to access information on country-specific job and internship search resources,
work permit/visa regulations, resume/CV guidelines and examples, and the H1B Plus database
(which provides information on US companies that have filed H1B petitions), as well as the
International Career Consortium's guide, Career Planning for International Students, located in
the CWS library.

16

Special Concerns
A resume provides an impression of who you are, so consider carefully the types of information
you include, especially if the information is potentially sensitive or may be viewed by an
employer as controversial. At the CWS, we encourage you to include any information which you
feel is central to your identity or which encompasses values that are important to you. We also
recognize that a wide variety of potential employers exist, and some of them may not share
students views on issues of diversity, multiculturalism, sexuality, political affiliation,
disabilities, and religion.
Depending on your specific circumstance, you may choose to address potentially sensitive
information at any number of points during your job or internship search process: on your
resume; at your first or second interview; after the employer has made you an offer; or after
youve accepted the position and have become acquainted with your colleagues. For any
condition or situation that affects your work, its best to alert your employer of this before
accepting an offer. For cases in which potentially sensitive information does not directly affect
your work situation, is not visibly apparent, and may be considered a private matter, you may
choose not to disclose at all.
Religious Organizations and Experiences
There are pros and cons to listing your affiliation with religious organizations on your resume.
Religious organizations may provide leadership opportunities for students, they demonstrate
your commitment to a community, and may be viewed positively by the potential employer. On
the other hand, depending upon the stance of the prospective employer, a religious affiliation
may be viewed less positively, or perhaps even negatively.
Use your best judgment when describing your participation in a religious organization. The
emphasis in your resume should be on specific skills, projects, and leadership, rather than on
theology, sacred texts, or personal religious beliefs (unless this is relevant to the position sought).
Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ) & Related Organizations
When preparing to enter the workforce, many LGBTQ students grapple with how to
communicate LGBTQ-focused work or service experiences in their application materials. As
with any other application, students should tailor their participation in LGBTQ activities towards
the work that they are seeking. The emphasis should be on specific skills, projects, and
leadership, rather than on sexual preference or personal history. In other words, students should
frame their application materials thinking about how these experiences will add valuable
content/knowledge and skills to an application.
When listing LGBTQ-focused work or organizations on a resume, students will have to weigh
the decision to communicate LGBTQ work and service experiences against how comfortable
they feel discussing topics related to sexuality and the protections in place (e.g., workplace, state,
or federal) to safeguard against discrimination.

17

Students should read job descriptions carefully to see if employers are asking applicants to have
a specific content/knowledge background, specific skill sets, or both. Organizations and
companies hiring for a specific content background may require that applicants be familiar with
issues facing LGBTQ populations. In this case, listing LGBTQ organizations and activities
would communicate a potential identity with a clear viewpoint on the topic of sexual orientation.
In other cases, LGBTQ content/knowledge may not be as relevant as the skills developed at an
LGBTQ-focused organization. For example, an employer may be more interested in the fact that
a student used statistical analysis software, understands how to curate an art exhibit, worked with
clients in a different language, or has a strong foundation in economics than her background in
content specific to LGBTQ communities.
Either way, students should make sure they research their employers and geographic locations of
interest. Some important questions to ask are:
- Does the company have a non-discrimination policy that includes gender identity and
sexual orientation?
- Do I know anyone who works at or has connections to my employers of interest? If yes,
these individuals are often the best sources of information on workplace climate.
- If I were to move, how gay-friendly is the city where my potential employer is located?
Location and its relation to quality of life are very important factors to consider when
deciding on a place of employment.
Lambda Legal (lambdalegal.org/) provides helpful information on finding state-specific
workplace protections. The Human Rights Campaign (hrc.org) provides a Corporate Equality
Index that assesses the policies US-based companies implement to create an inclusive workplace
climate for LGBTQ employees.
Political Affiliations
Some students may have participated in organizations concerned with political parties or
traditions, individual political candidates, and political issues. Examples of these affiliations
might be organizations such as the Republican party, Daughters of the American Revolution, or
MASSPIRG; working for the election campaigns of Barbara Boxer, Newt Gingrich, or Ralph
Nader; or having participated in advocacy organizations for the freedom to marry, pro-life
campaign, or preservation of the Alaskan forests. Of course, some political experiences will
overlap with multicultural, religious, sexual orientation, and/or disability affiliations.
As with any other potentially sensitive topic, an employer may not share your political views and
may even hold viewpoints of an opposing party. In your resume, emphasize specific skills,
projects, and leadership, rather than your particular political loyalties and personal convictions
on controversial issues (unless this is relevant to the position sought).
Learning and Physical Disabilities
If you have a learning or physical disability, its advisable to consider the impact that your
disability will or wont have on your ability to perform the functions of the position sought.
Through the Americans with Disabilities Act (ADA), disabled employees have certain legal
rights, but must be able to perform the essential functions of the job. Case law in this area is still

18

evolving with regard to the workplace, so disabled students are wise to stay abreast of current
legal developments.
Unfortunately, because the act of discrimination can be both subtle and insidious, individuals
with disabilities may wish to strongly consider whether and how much information they provide
during the hiring process. Job seekers should know that they are not obligated to disclose
disability information on their resume, or in the hiring process, unless they voluntarily elect to do
so. On the other hand, job seekers may wish to be proactive in explaining any visually or
otherwise apparent conditions to the potential employer during the interview.

19

First Year Resume

Maria Montevecchio
mmontevecc@wellesley.edu
714-123-1234
21 Wellesley College Road, Unit 1000
Wellesley, MA 02481

1111 Via Jose

Yorba Linda, CA 92886

EDUCATION
2011-Present

WELLESLEY COLLEGE, Wellesley, MA

Candidate for BA, May 2015.
Courses include Data Structures, Introduction to Microeconomics, and
Calculus.
First-years and sophomores may want to include high school
information on their resumes. Upperclasswomen generally will not.

2007-2011

TROY HIGH SCHOOL, Fullerton, CA

High Honor Roll for four years, National Honor Society, National Merit
Finalist, International Baccalaureate graduate, four years varsity swimming
and varsity water polo, four years speech and debate, six years violin.

EXPERIENCE
2011-Present

WELLESLEY COLLEGE, Wellesley, MA

Helpdesk Consultant, Information Services
Resolve technology problems for faculty and staff. Trained to solve hardware
and software problems for PCs and Macintoshes as well as for printers,
scanners, and other equipment. Assist with software applications such as
Microsoft Office and Power Point.

FebruaryAugust 2011

SCORE! EDUCATIONAL CENTER, Yorba Linda, CA

Assistant Coach
Tutored and mentored children ranging in age from pre-kindergarten to 10th
grade. Consulted with parents on childrens progress.

Summer 2011

LAW OFFICE OF JOHN RAMIREZ, Fullerton, CA

Administrative Assistant
Conducted research, assisted lawyer in case preparation, and communicated
with clients in person and through the phone. Updated website.

ACTIVITIES
September 2011Present

CHINATOWN AFTER SCHOOL PROGRAM, Boston, MA

Tutor and mentor fourth graders. Assist with homework and provide
academic support. Plan sports activities.

SKILLS
Programming skills in HTML; proficient with Microsoft Office Word, Excel,
and PowerPoint. Fluent in Italian; proficient in Spanish.

20

Sophomore Resume

Salma Abdur Rahman

salmarahman@wellesley.edu ~ (339) 555-1234
21 Wellesley College Road, Unit 1000, Wellesley, MA 02481
Jalan Rasuna Said 3-5, Jakarta 10110, Indonesia

EDUCATION
Wellesley College, Wellesley, MA
Candidate for BA, May 2014. GPA: 3.xx/4.00. Coursework includes music theory, music appreciation,
calculus, astronomy, quantitative reasoning, and art history.
Jakarta American School, Jakarta, Indonesia
Graduated 2010. Served as yearbook editor-in-chief and school play costume manager. Participated in Global
Awareness in Action, Class Cabinet, Tri-M Music Honors Society, and volleyball.
Use postal code abbreviations
when listing U.S. states.

EXPERIENCE
2011-Present

2010-Present

Summers
2010, 2011

WELLESLEY COLLEGE
Wellesley, MA
Astronomy Department, Night Assistant
Set up telescope, assist students with observation assignments, answer student questions on
basic astronomy, provide on-site constellation quizzes.
Music Department, Recording Assistant
Operate equipment to record concerts, monitor microphone levels, label and prepare digital
clips for reproduction.
GENERAL ELECTRIC
Jakarta, Indonesia
General Electric Power Department, Administrative Intern
Assisted in setting up meetings for three department managers. Wrote and compiled
information for website. Performed general office duties including filing, typing, and
answering phones. Took minutes in meetings.

ACTIVITIES AND LEADERSHIP

2011-Present

Use past tense to describe work experiences that have ended; use simple
present tense to describe work experiences that are still ongoing.

WELLESLEY COLLEGE
Wellesley, MA
Pomeroy Hall House Council, Treasurer
Monitor $5,000 residence hall budget and all financial transactions. Report on account status
at House Council meeting. Work closely with student bursar in managing checkbook for
residence hall. Arrange fundraising event. Serve on Residence Hall Steering Committee.

2010-Present

Wellesley Mediation Program, Planner

Plan programs for group members and the Wellesley community. Oversee event logistics,
including catering and invitations. Assisted in drafting new college legislation to govern
mediation program.

Winter 2011

Office of Admissions, Student Admissions Representative

Visited high schools to promote Wellesley College and recruit candidates.

SKILLS AND BACKGROUND

Basic knowledge of HTML and JavaScript programming. Proficient in Microsoft Office Word and Excel.
Fluent in English and Indonesian. Basic knowledge of French.
If you state that youre
International: United States (five years), Indonesia (fifteen years).

21

fluent in a language, make

sure that you are capable of
carrying on a conversation
with an interviewer in that
language.

Junior Resume
Andrea Matthews
amatthews@wellesley.edu
21 Wellesley College Rd., Unit 1000
Wellesley, MA 02481
Consider using seasons as a simple
(781) 555-1212
way to indicate approximate dates.

EDUCATION
Fall 2009-Present

Fall 2011

2112 Mohawk Road

Jamison, PA 18929
(215) 555-4567

Wellesley College, Wellesley, MA

Candidate for BA in American Studies and Classical Civilization, anticipated in May
2013. GPA: 3.xx/4.00.
Williams-Mystic Maritime Studies Program, Mystic, CT
Interdisciplinary study of the sea. Credit from Williams College. GPA 3.xx/4.00.

WORK EXPERIENCE
Fall 2011
G.W. Blunt White Research Library of the Mystic Seaport Museum, Mystic, CT
Collections Assistant. Independently organized and prepared newly received shipyard
collection for cataloguing and use by researchers. Wrote first academic paper based on
the collection, For Patriotism and Profit: Edwin Cramp and the Pursuit of Merchant
Marine Subsidy Legislation, 1904-1908, now included in the librarys holdings.
Summer 2011

Jacobs Pillow Dance Festival, Lee, MA

Development Intern. Participated in all aspects of individual and institutional fundraising.
Independently planned and coordinated donor events and assisted special events planner
for annual benefit gala. Worked on board relations, VIP arrangements, and membership
recruiting in conjunction with annual, scholarship, and endowment campaigns.
Completed grant research, writing, and reporting. Performed database maintenance.

2009-2011

Wellesley College Board of Admissions, Wellesley, MA

Student Admissions Representative. Entrusted to work with confidential applications and
materials as the records assistant for international applicants. Led guided admissions
tours of college campus. Maintained admissions database.

2009-2010

Dr. Robert Campbell, Boston University, Boston, MA

Collection Assistant. Designed computer database system to catalogue and preserve
private rare books and maps collection. Assisted with the preservation of books and maps.

Summers 2009, 2010

Fonthill Museum, Doylestown, PA

Historic Interpreter. Presented guided lecture tours of national historic landmark.
Conducted research to develop an interactive tour and presented it to visitors. Led tours
tailored to visitors of varied ages, nationalities, and educational backgrounds.

2009-2010

Clapp Library, Wellesley College, Wellesley, MA

Circulation Assistant. Assisted patrons in locating resource materials. Prepared materials
for inter-library loan. Conducted research on new acquisitions for library.

LEADERSHIP
2011-Present

Awaken the Dawn, Wellesley College, Wellesley, MA

Treasurer. Coordinate and manage a cappella groups finances. Prepared budget of over
$2,000.

22

Senior Resume

PATRICIA LEE
(617) 123-1234 | plee2@wellesley.edu | www.linkedin.com/pub/patricia-lee
21 Wellesley College Road, Unit 1256, Wellesley, MA 02481
101 Tremont Street, Apartment F267, Boston, MA 02116

Seniors should consider

creating a LinkedIn
profile and adding the
URL to their resumes.
You can also customize
your URL to make it
easier for people to
remember.

EDUCATION
Wellesley College, Wellesley, MA
Candidate for BA degree, June 2012. Major: Urban Studies & Planning. Minor: Economics. Cross-registered at MITs
Department of Urban Studies & Planning, Spring 2010. Awarded 2010 Summer Opportunity Stipend. Teaching assistant
for the Asian-American Experience course, Spring 2011. First Year Academic Distinction. Overall GPA: 3.XX/4.0.
Boston Latin High School, Boston, MA
Graduated in June 2008. National Honor Society. Coursework included calculus and statistics.

WORK EXPERIENCE

If you attended a
prestigious high school,
you may want to leave
your high school
experience on your
resume even as a senior.

Fidelity Management and Research Corp., Fidelity Investments, Boston, MA

INROADS Intern of the Legal ERISA Department, June 2011-Present
Recommend, compile and review all improvements and edits to the Legal ERISA intranet site, including content and
technicality of the web pages.
Design, create and update PowerPoint presentations regarding the Economic Growth and Tax Relief Reconciliation Act of
2011 for various business units, including senior executives of the retirement business sector.
Research, write and edit articles for the ERISA Bulletin, a monthly company-wide online newsletter highlighting
significant changes and updates related to tax legislations and the retirement business.
Coordinate the collection of prototype plan documents from various business units to create an internal online resource
allowing employees of the legal department to access custodial agreements and disclosure statements of the company.
Begin each bullet or short phrase with a strong

Phillips Brooks House Association, Harvard University, Boston, MA

action verb.
Director of Chinatown Adventure Summer Camp, 2008-2009
Supervised general administration of camp operations and oversaw the safety of seventy-five campers and seventeen staff.
Raised and managed a budget of $58,000 in-kind support and $37,000 revenue through grant proposals and solicitations.
Recruited, trained and supervised a staff of 12 high school-age junior counselors and 10 college-age senior counselors.
Developed an enriching academic and recreational curriculum based on the needs of the campers.
Established and maintained close relationships with Chinatown community leaders and social service agencies.
Wrote, edited and designed the final report of camp for distribution to foundations, donors and community collaborators.
Senior Counselor of Chinatown Adventure Summer Camp, Summer 2008
Developed and implemented an original seven-week academic and recreational curriculum.
Collaborated with fellow staff members in designing and facilitating new projects for the camp.
Responsible for the safety of nine middle school campers and a junior counselor in and outside of the classroom setting.
Built and maintained an intimate and trusting relationship with parents of the campers.

SKILLS
Strong knowledge of Microsoft Excel, PowerPoint, and Word, as well as NJStar Chinese Word-processing.
Oral proficiency in the Cantonese and Toisanese dialects of Chinese, and working knowledge of Mandarin and Latin.

ACTIVITIES
INROADS/Central New England, Inc. Student Association: co-founder and treasurer of the Chinatown College Workshop.
HIP-HOP (Highways into the Past-History, Organizing, and Power): board and alumnae coordinator.
Wellesley College Asian Students Union: campus representative (2010-2011).

23

Senior Resume

Selena (Hyun-Hye) Choi

shyunchoi@wellesley.edu | www.linkedin.com/pub/selena-choi
21 Wellesley College Road, Unit 5000, Wellesley, MA 02481
6 Mountain Road, Great Neck, NY 11020

Education

(781) 283-1256
(516) 123-1234
List academic honors and awards with your educational
information, or create a separate category for it if you have a large
number of distinctions to include.

WELLESLEY COLLEGE, Wellesley, MA

Candidate for BA degree, May 2012. Double major in International Relations and History. Courses include: Japan,
the Great Powers, and East Asia; International Finance; Macroeconomic Policy. GPA: 3.xx/4.0. Honors and
Awards: Phi Beta Kappa; First-Year Academic Distinction; New York City Government Scholars Program (2011).

Work Experience
MAYORS OFFICE OF EMERGENCY MANAGEMENT, New York, NY
Summer 2011
Assistant Health Emergency Management Planner. Researched materials for Mayor Giulianis planning initiatives
in Bioterrorism, Public Access Defibrillation, and West Nile Virus. Provided analysis for weekly task force
meetings and synthesized materials for further review and discussion. Oversaw project and managed personnel for
citywide inquiry hotline during four-day heat emergency.
MASSACHUSETTS OFFICE OF THE ATTORNEY GENERAL, Boston, MA
Spring 2011
Consumer Complaint Mediator. Investigated consumer complaints. Conducted informal mediation between
consumers and businesses. Identified and monitored trends of unfair or deceptive business practices.
CUNNINGHAM COMMUNICATIONS, Cambridge, MA
Summer 2010
Public Relations Intern. Collaborated with team of junior account executives, project manager, and managing
director for Internet-based biotechnology firm. Researched media contacts for press placements in high-profile
industry publications.
Quantify your experiences whenever
possible to make them more specific.

Leadership Experience

LEARNING AND TEACHING CENTER, Wellesley College, Wellesley, MA

Fall 2011-Present
LTC Student Coordinator. Manage administrative issues for 15 academic peer tutors and 250 subject tutors.
Organize fall and winter training sessions for all tutor programs. Interview students for Academic Peer Tutor (APT)
positions in the spring. Promoted from APT position (2010-2011).
WELLESLEY COLLEGE CREW, Wellesley College, Wellesley, MA
Fall 2008-Present
Varsity Rower/Co-Captain. Elected co-captain for the 2011-2012 year. Rowed in the spring 2010 first varsity 8 and
represented Wellesley College in the 2010 NCAA Division III Regional Student Athlete Leadership Conference.
Selected as 2009 NEWMAC All Conference Novice Team member.
OFFICE OF RESIDENTIAL LIFE, Wellesley College, Wellesley, MA
2010-2011
House President. Executive student officer in 150-member residence hall. Presided over weekly House Council
meetings. Provided campus-wide leadership through weekly active participation in House Presidents Council.

Skills
Computer: Proficient in Microsoft Word, Excel, and PowerPoint, and Internet research; strong knowledge of
Macintosh OS. Familiar with Macromedia Fireworks, Macromedia Dreamweaver, and Adobe Photoshop.
Language: Proficient in Spanish; working knowledge of Korean.
Public Speaking: Presented at Wellesley Colleges annual Tanner Conference, a college-wide venue to present
about off-campus learning, fall 2011.

24

Senior Resume
KAREN J. SULLIVAN
(617) 452-3452 ~ ksullivan3@wellesley.edu ~ www.linkedin.com/pub/karen-sullivan
21 Wellesley College Road, Unit 7000, Wellesley, MA 02481
42 Wydown Blvd., Camden, ME 04110
EDUCATION
Wellesley College, Wellesley, MA
Candidate for BA in English with a minor in French, May 2012. GPA: 3.xx/4.00. Honors and Awards: Elected
Phi Beta Kappa junior year, nominated for Katherine Malone Prize sophomore year, First-Year Academic
Distinction. Study Abroad: Wintersession in Paris, January 2011.

You can highlight your experience in a particular

field by creating a specific category for it.

EDITORIAL EXPERIENCE
Wellesley College Writing Department, Wellesley, MA
Fall 2011-Present
Writing Tutor. Create assignments, evaluate, and comment on student writing. Meet with students once per
week to review and edit writing. Attend workshops to strengthen teaching techniques.
Counterpoint, Wellesley, MA
Fall 2008-Present
Contributor and Editor. Author of five published articles for Wellesley/MIT magazine. Brainstorm article
ideas and evaluate submissions with other editors. Work with authors to prepare pieces for publication.
Marlowe & Co., Avalon Publishing Group, New York, NY
Summer 2011
Editorial Intern. Checked facts for publications. Worked closely with editor-in-chief and editorial assistant.
Wrote back-panel copy, catalogue copy, tip sheets, and publicity releases; copy edited and slugged
manuscripts. Maintained correspondence with authors. Organized travel arrangements for conferences.

The Atlantic Monthly, Boston, MA

Summers 2009, 2010
Assistant to Fiction Editor (2010). Read and evaluated all submissions to The Atlantic Unbound, the
magazines web-fiction site. Collaborated with web-fiction editor on reader generation. Maintained
correspondence with authors.
Research Intern (2009). Worked in magazines online division researching back issues to feature as
Flashbacks related to current events. Responded to customer questions about web site.
ADDITIONAL EXPERIENCE
Wellesley College Computer Science Department, Wellesley, MA
Fall 2008-Present
Computer Science Tutor. Tutor a website design course with a focus on web-based research, HTML, and Java
script programming.
Girls LEAP Self-Defense Inc., Wellesley and Boston, MA
2008-2010
Student Coordinator (2009-2010). Researched grant opportunities. Coordinated programs with executive
director. Managed and provided training for student volunteers. Member of the board of directors.
Teaching Assistant (2008-2010). Served as physical and reflective skills teaching assistant for weekly
programs run in greater Boston area.
Web Mistress (2008-2010). Updated website with current information.
ACTIVITIES
Wintersession Habitat for Humanity Service Project in New Orleans, January 2010.
House Council secretary and floor representative, 2008-2010.
Admissions representative, 2008-2009.
SKILLS
Language: Proficient in French.
Computer: Microsoft Word, Excel, and PowerPoint, Java Script, Dreamweaver, HTML, Adobe PhotoShop and
InDesign, Fireworks, Graphic Converter, and website design.

25

Senior Resume

Catherine Schwartz
cschwartz@wellesley.edu | www.linkedin.com/pub/catherine-schwartz
Wellesley College
21 Wellesley College Road, Unit 5421
Wellesley, MA 02481
973.456.7890

You may wish to include information

on relevant coursework when you are
targeting your resume for a specific
type of position or specific industry.

Home:
123 Randall Ave.
South Orange, NJ 07079
973.123.1234

EDUCATION
Wellesley College, Wellesley, MA
2008Present
Candidate for BA, May 2012. Double major in Studio Art and Italian Studies. GPA 3.XX/4.0.
Relevant Coursework: Art History (survey courses and Modern Art Since 1945 with Professor Patricia
Berman), Studio Art Honors Thesis, Black & White Photography, Digital Imaging, Web Page Design.
University of Georgia (UGA) Study Abroad Art Program, Cortona, Italy
Spring 2011
Honors: UGA Presidential Scholar. Coursework: Painting, Photography, Printmaking, Italian Renaissance Art.
Eastern College Consortium (ECCO): Wellesley in Bologna, University of Bologna, Italy
Coursework: Advanced Italian Grammar and Composition, Italian Literature, Cinema Studies.

Fall 2010

List your study abroad experience under the Education category.

FIELD EXPERIENCE
Wellesley College Art Department, Wellesley, MA, Studio Assistant
Fall 2011
Painting Techniques: Broadened knowledge of studio preparation and of materials and their functions in
traditional workshop practices while assisting Professor Elaine Spatz-Rabinowitz.
Print Shop: Supervised printmaking studio, prepared class demonstrations for Professor Phyllis McGibbon.
Gallery: Assisted artist Andrew Johnson with construction and installation of Stock Options.
The Gallery of South Orange, South Orange, NJ, Volunteer
Summer 2010
Catalogued artists work for juried art exhibition, prepared mailings and slides for nonprofit gallery.
OTHER EXPERIENCE
Wellesley College Department of Italian Studies, Wellesley, MA, Student Assistant
2008Present
Design course publicity catalogues, fliers, lecture materials, and bulletin boards; conduct research for film,
language and culture classes; advise students with language and culture concerns; correct student manuals.
Organon Pharmaceutical Co., West Orange, NJ, Customer Service Representative
Telemarketed pharmaceuticals to physicians nationally; managed ongoing contracts project.
EXHIBITIONS
Galerie Des Arcs [contemporary art], Selected works, Cortona, Italy
Obsession and The Grid, Drawings in student exhibitions, Wellesley College, Wellesley, MA
REFUSE, Solo print installation, Severini School, Italy

Summer 2010

2011Present
Fall 2011
June 2011

ACTIVITIES
Wellesley College Tupelos A Cappella Group, Wellesley, MA, Musical Director
2011-Present
Plan and lead rehearsals with 13 members, collaborating with other leaders on group decisions. Led group to
victory at International Championship of Collegiate A Cappella NE Quarterfinals, fall 2001.
Wellesley College Art Club Student Organization, Wellesley, MA, Treasurer
20092010
Rebuilt struggling organization in collaboration with club president; organized fundraisers, model sessions,
applied arts workshops, visiting-artist lectures; applied for and received $1,300 increase in college funding; codesigned Art Club site: www.wellesley.edu/Activities/homepage/art/mainpage/framemainpage.html.
SKILLS
Fluent in Italian, proficient in Italian writing and translation.
Proficient in Macintosh and Windows, Microsoft Word, Microsoft Excel, Appleworks, Filemaker Pro, ACT!,
Fireworks, Adobe Photoshop 6.0, web design languages HTML and JavaScript.

26

Senior Resume

Caroline Druckerman

Selection as
an Albright
Fellow is
best
included
EDUCATION
under your
Education
Wellesley College, Wellesley, MA
Candidate for BA degree, May 2012. GPA: 3.xx/4.00. Elected Phi Beta Kappa. Majors: Economics and Chinese Studies. category.

caroline.druckerman@gmail.com | (774) 262-8888 | www.linkedin.com/pub/caroline-druckerman

College Address: 21 Wellesley College Road, Unit 5430, Wellesley, MA 02481-0254
Permanent Address: 8 Jacob Road, Westborough, MA 01581

International study: Wintersession coursework in Beijing, China and Kyoto, Japan.

Madeleine Korbel Albright Institute for Global Affairs, Wellesley, MA
Selected as a Fellow, 2011. Interdisciplinary program that focuses on preparing students to address global challenges through
discussions with public leaders and professionals and in-depth, analytic research of key issues.
Some consulting
Westborough High School, Westborough, MA
firms may require
Graduated High Honors 2008. GPA: 4.77 (weighted). SAT: Math - 740, Verbal - 710.
you to provide
SAT scores.
RELEVANT WORK EXPERIENCE
CRA International, Intern Boston, MA
Summer 2011
Participated in internship program in the financial markets practice of the financial consulting division.
Assisted on case resulting from post-fraud disclosure of healthcare company.
Catalogued invoices, payments, and services rendered, and identified potential offsets for vendors.
Prepared presentation in regard to fees claimed through related-party transactions and rebuttal arguments.
UBS Investment Bank, Intern Stamford, CT
Summer 2010
Participated in rotational internship program working for Equities, Fixed Income, Operations, and IT.
Developed new data download procedures for Loans Internal Control Accounts reports.
Proposed bond trade in auto industry sector based on credit, industry, and economic conditions.
Lehman Brothers, Intern New York, NY
Participated in winter internship program in the Global Client Services division.
Assisted business analyst in completion of fixed income prime brokerage analysis.

January 2010

American Express Financial Advisors, Intern Wellesley, MA

Compiled client service packages and observed bi-annual client service meetings.

Summer 2009

LEADERSHIP EXPERIENCE
Wellesley College Government, Vice President Wellesley, MA
Fall 2011-Present
Serve as chair of the 30-member Student Organizations and Appointments Committee (OAC).
Supervise duties of OAC coordinators and lead weekly meetings to review applications of new student
organizations and design more efficient review systems.
Act as liaison between Wellesley College administration and student body.
Wellesley College Center for Work and Service, Recruiting Assistant Manager Wellesley, MA
Fall 2009-Present
Coordinate recruiting activities and provide technical assistance for over 175 companies and 800 students.
Facilitate workshops on internships, resumes, cover letters, and how to use the alumnae network.
Lead presentations introducing the recruiting program to all interested students.
Society Zeta Alpha, Literary Society, Tea (Recruitment) Chair Wellesley, MA
Organized tea activities and served as an active officer of the executive board and as sisterhood chair.
SKILLS AND BACKGROUND
Language: Proficient in Mandarin Chinese.
Interest: Chinese history, Asian-American literature, and Buddhism.

27

Fall 2010

Chronological ResumeAlumna

Anna Garcia
5 Smith Road, Somerville, MA | 781-555-1234 | agarcia77@gmail.com | www.linkedin.com/pub/anna-garcia
EDUCATION
The Fletcher School of Law & Diplomacy, Tufts University
Master of Arts in Law and Diplomacy (3.xx/4.00 GPA)

Medford, MA
2012

Focus: International Business

Courses: Corporate finance, accounting, marketing, microeconomics, econometrics, international trade
Electives: Corporate social responsibility (at the Harvard Kennedy School of Government)
Fletcher Board of Overseers Scholarship, Blakeley Summer Fellowship
President of Net Impact, senior editor for The Fletcher Forum of World Affairs

Wellesley College
Wellesley, MA
Bachelor of Arts in Political Science, with Honors
2007
Pi Sigma Alpha National Political Science Honor Society; Mayling Soong Summer Scholarship
President of and actor for the Shakespeare Society; resident assistant for 250 dorm residents
EXPERIENCE
Economic Growth International
Washington, DC
Senior Project Coordinator
2008 2010
Provided technical assistance on operations, finance, contracts, and human resources to international
development projects worth over $10 million each in Zambia, Burundi, Sri Lanka, and Venezuela
Researched and analyzed project issues, providing solutions to USAID and DAI senior managers
Promoted to senior project coordinator within 18 months, mentoring and training new staff
Streamlined DAI policies and procedures as a member of the advisory committee for a successful companywide efficiency initiative
Developed and monitored multimillion-dollar project budgets as part of corporate financial planning
Provided on-site project close-down activities in Madagascar (July 2009) and Zambia (April 2010)
Awarded three Service Excellence Awards (bonuses) for detail-oriented management, teamwork, and
dedication under pressure
Health Sciences Management (Leadership, Management and Sustainability)
Bethesda, MD
Administrative Coordinator
2007 2008
As a member of a three-person team in an international health organization, managed LeaderNet, a website
providing leadership and management training to health professionals worldwide
Managed member relations for LeaderNet, planning and implementing seven multilingual virtual seminars that
expanded membership by 60 percent
Directed Logistics Committee for international best practices conference for 60 health professionals
Sarvodaya Shramadana (Field Operations Unit)
Moratuwa, Sri Lanka
Intern
Summer 2006
Secured $4,500 in funding for a self-designed three-month internship at a grassroots NGO in Sri Lanka
Drafted a strategy plan to create a new business unit in collaboration with Sarvodayas CEO
Presented experience and research on conflict and development at two Wellesley College conferences
SKILLS AND BACKGROUND
Languages: Fluent English and Spanish, and conversational Portuguese.
Background: Lived in Venezuela, Mexico, and Brazil from elementary school through high school. Travel
includes China, Colombia, Sri Lanka, Thailand, and various countries in Eastern and Western Europe.

28

Functional ResumeAlumna

Elizabeth von Schraeder

140 Leslie Drive, Verona, NJ 07044
973-123-4567 | evonschra@yahoo.com | www.linkedin.com/pub/elizabeth-von-schraeder
PROFILE
Experienced trainer and writer with presentation and organizational skills seeking position in human
resources. Highly motivated, detail-oriented, and able to work well with people at all management levels.
SKILLS
Teaching/Training/Interpersonal
Designed, composed and wrote SAT course for high school students, increasing student scores.
Taught doctors, nurses and administrators all levels of Windows NT, MS Word, Excel, Outlook, and
Internet research. Staffed help desk at Berkshire Health Systems, a company of 3,000 employees.
Advised Wellesley College students on courses and study abroad as Chinese Dept. teaching assistant.
Planned and taught one-on-one lessons as Wellesley College Writing Dept. teaching assistant;
assigned and edited papers for class specialized to individuals needs.
Privately taught test-taking strategy and problem-solving skills to students as SAT tutor at Summit.
Organizational
Organized and publicized student activities as the Chinese Dept. teaching assistant, including a student
show, painting class and open houses. Worked in all-Chinese speaking environment.
Communicated with clients, drafted correspondence, booked appointments, performed Internet research,
and organized files as administrative assistant.
Writing
Writing a novel with target completion date of 2002, target publication date of 2003.
Initiated, created, and wrote 30-page manuals for two new courses (Intermediate Outlook and
Intermediate Windows NT) as PC Trainer at Berkshire Health Systems: reorganized and rewrote
manuals for three other introductory computer courses (Excel, Outlook, Windows NT).
Wrote, edited, and formatted newsletters as Wellesley College Chinese Dept. teaching assistant.
Edited, wrote articles and drew cartoons for the Secretariat News, a United Nations paper.
Legal
Researched and recommended action in remand cases for the Massachusetts Dept. of Transitional
Assistance without any former legal training.
WORK HISTORY
Writer
SAT Tutor, Berkshire County, MA
Information Systems PC Trainer, Berkshire Health Systems, (BHS), Pittsfield, MA
Administrative Assistant, Molari Employment Services, Pittsfield, MA
Teaching Assistant, Wellesley College Chinese Department, Wellesley, MA
SAT Tutor, Summit Educational Group, Wellesley, MA
Teaching Assistant, Wellesley College Writing Department, Wellesley, MA
Paralegal, Massachusetts Department of Transitional Assistance, Boston, MA
Summer Intern, United Nations (UN), New York, NY

1998Present
Spring 2000
19981999
1998
19971998
19961998
Spring 1998
19941995
1993

EDUCATION
Wellesley College, Wellesley, MA
1997
BA degree. Graduated Cum Laude; GPA: 3.XX/4.0. Major: Anthropology. Completed Management Basics
course; writer and artist for the Galenstone; fencing team; Shakespeare Society. Three Generations Prize
for Writing in the Social Sciences: 1997. First-Year Distinction: 1993.
Wesleyan University, Middletown, CT
Spring 1994
Twelve-College Exchange program. New England Rowing Championships gold medalist; American
Rowing Championships silver and bronze medalist.

29

Combination ResumeAlumna

SADIE I. THOMAS
903 Wilkes Barre Road New York, NY 10031
212-333-4444 sadie.thomas@gmail.com www.linkedin.com/pub/sadie-thomas
Creative, decisive professional with solid business/technical acumen and experience in the full project life cycle,
budget development/administration, quality assurance, process improvements, and building strong business
alliances. Outstanding communicator and negotiator who fosters a team-oriented approach to organizational growth
and thrives in challenging, fast-paced environments.
Results-driven leader adept at assessing situations, executing action plans and achieving objectives.
Improved reporting efficiency 80 percent by creating quality budget models.
Averted $500K expenditure by identifying projects feasibility deficiencies through effective due diligence.
Eliminated outsourcing cost by transitioning over 2,000 customers to new billing platform, Portals Infranet.
Saved 12 percent by renegotiating Data Solutions Group invoice vendor contract.
Analytical problem solver who spearheads proactive initiatives to facilitate operational growth.
Established divisions training and developmental database to support ISO 9000 certification process.
Initiated and implemented program to reconcile third-party vendor charges and receivables, boosting profits.
Evaluated strengths and weaknesses of Yellow Pages customer service measurement reports.
Managed quality assurance testing and document control ensuring successful product launches.
EDUCATION
Boston University, Master of Arts in Information Systems, Boston, MA
Wellesley College, Bachelor of Arts, Computer Science and Math, Wellesley, MA

1996
1984

PROFESSIONAL HISTORY
VERIZON DATA SOLUTIONS GROUP, New York, NY
1998-2001
Technology Manager who led projects and supported TCP/IP based products/services using a matrix team.
Wrote requirements, established team and led engagements with values to $2.2M.
Developed and implemented procedures to improve efficiency and streamline backend processes.
Created value by listening and responding to client and market requirements. Achieved 66 percent
improvements of product time to market by implementing mission critical billing system.
BELL ATLANTIC DATA TECHNOLOGIES , New York, NY
1996-1998
Budget Manager responsible for Northeast (NY, MA, VT, RI, ME) distributed technologies division.
Prepared and administered $25M annual operating budget and managed $12M vendor budget.
Conducted special projects, ISO 9000 certification programs, variance analyses.
Uncovered and reversed $1M overcharges. Improved operating efficiency 80 percent by reducing preparation
time of divisional budgets.
NYNEX INFORMATION RESOURCES, Middleton, MA
1989-1996
Program Manager of National Yellow Page customer service team supporting over 100 publications (1994-1996).
Redesigned metric reports to clarify information delivery. Eliminated unhelpful reports and distributions.
Interacted and coordinated with other divisions and departments in planning and development of Total Quality
Management program. Led root cause analysis efforts.
World Wide Web Data Manager and Software Developer of business applications (1989-1994).
Developed software products that generated $4M annual sales. Earned Vice Presidential Award for quality.
Improved quality 20 percent by implementing data standards for 100MM+ records.
NEW ENGLAND TELEPHONE, Boston, MA
Mainframe Developer trained in top-down structured design.
Programmed and designed key initiatives for IBM 3380 system.

30

1984-1989

Two-Page ResumeAlumna

KIMBERLY SANTOS
SENIOR EXECUTIVE MARKETING SALES BUSINESS DEVELOPMENT

72 Overlook Drive, Weston, MA 02493

Cell: 617-834-7642
E-mail: ksantos@gmail.com
www.linkedin.com/pub/kimberly-santos

EXECUTIVE PROFILE

Comprehensive marketing experience and skill setstrategic planning, market research, product development,
brand management and marketing communications at top companies including P&G, Gillette, Sara Lee, and
Sappi Fine Paper.
Broad range of successful experience spanning diverse technologies, products and marketsdemonstrated
ability to apply skills and experience to new categories, geographies, and channels.
Leadershipproven track record of identifying and prioritizing strategic issues, and developing and executing
winning implementation plans.
Drive for resultsstrong track record of driving sales, share, and profitability ahead of aggressive budgets. Led
new product development for new to the world products and brands contributing over $1 billion in sales at
better than average category margins.

EXPERTISE

Strategic and Tactical Marketing

Brand Development and Management
P&L Management and Improvement
Multi-Channel Marketing and Distribution

New Business Development and Growth

Cross Functional Team Building and Leadership
Internal and External Customer Relations
Market ResearchQualitative and Quantitative

PROFESSIONAL EXPERIENCE
SAPPI FINE PAPER NORTH AMERICA
Boston, MA
A $1.5 billion division of a $5 billion forest products company
2001 to present
Vice President, Sales, National Accounts (2004 present)
Manage a team of National Account Managers across the U.S. Developed a segment specific marketing plan, identified
unmet customer needs, and implemented plans in product, service, and supply chain innovation to address these.
Expanded Sappis business in National Accounts +7 percent, more than three times the category, growing
market share more than three points while increasing profitability substantially.
In August 2007, secured a new contract for $63MM in revenue over three years at significantly (+20 percent)
higher profit than the business it replaced.
Winner of Sales Achievement Award for outstanding sales growth and new business development.
Vice President, Marketing, Commercial Printing (2001 2004)
Responsible for marketing Sappis commercial printing fine paper products, including new product development, brand
management, and research. Led team to develop and roll out product and brand strategy following a $480MM
acquisition, including a power set recommendation to focus organizational and sales efforts on our strongest, most
distinctive brands and products.
SARA LEE CORPORATION
Vice President, Marketing, Bryan Foods Division
West Point, MS
A $650MM division of Sara Lee Meat Group
1999 2000
Responsible for a department of over 30 professionals, including product management, packaging and point of sale
design and development, consumer services, consumer research, and category management.
In four months, developed a comprehensive annual business plan to focus the organization on our four key
profit segments.
Developed lunchmeat in a re-sealable tub, a major new product which represents a +$382MM annual category,
at pricing +170 percent of the category average and better profitability. Sara Lee remains the first to market
category leader with over 43 percent share and $166MM in annual sales.

31

Two-Page ResumeAlumna

GILLETTE COMPANY
Boston, MA
A $10 billion consumer products company
1985 1999
Business Director, Gillette Global Business Management, Female Shaving (1996 1999)
Managed a $400MM business that encompassed all Gillettes female branded blade and razor products and Satin Care
pre-and post-shave products. Led new product development, advertising strategy, commercial production, media
planning, and consumer and trade promotion.
Identified an opportunity to build highly profitable systems razor usage among young women and developed a
teen razor product using existing capital. Program included new product, packaging, point of sale
merchandising, advertising, and trade selling proposition, and was completed in only six months time. The
program fueled a 15 percent increase in razor sales in 1998 versus 1997. Fully 54 percent of purchasers were
first time systems users, double the pre-program norm.
Developed and launched a new shave prep for women, Gillette Satin Care Soft Touch, which accounted for
over two-thirds of Gillettes share progress in shave preps overall, contributing nearly $100MM in sales in 1998.
Fully 94 percent of purchases were incremental to Gillette.
Business Director, Gillette Stationery Products Group, Parker and Waterman (1999)
Marketing Manager, Gillette Stationery Products Group, Paper Mate and Liquid Paper (1994 1996)
Portfolio encompassed all the Paper Mate and Liquid Paper products for a $920MM division of Gillette. Led new
product development, advertising strategy, commercial production, media planning, and consumer and trade promotion.
Developed and launched the first cushion grip ball pen, which offered users superior handling comfort and
reduced writing fatigue. Dynagrip contributed over $100MM in net sales to Gillette in 1998, at a margin
significantly higher than the average for writing instruments.
Upgraded Gillettes highly successful Paper Mate Flexgrip rubberized barrel pen line. Flexgrip family and
Comfort Mate represented nearly $100MM in sales, at margins significantly higher than the category average.
Led the Improved Ball Pen writing team, with R&D and manufacturing representatives from Paper Mate,
Parker, and Waterman, with a goal of introducing the best writing ball pen system in the world at the lowest
cost. Deployed the new system across all brands and factories, resulting in over $8MM in annual costs savings.
Sales Manager, Gillette Stationery Products, Western US (1992 1994)
Thousand Oaks, CA
Oversaw the sales of Gillettes range of Stationery Products in one-quarter of the United States. Managed a team of eight
in a cross-training assignment. Winner of the 1994 Presidents Cup Award for most successful sales region in the nation.
Senior Product Manager, Waterman Pen (1990 1992)
Expanded the Waterman brand in North America by developing a new distribution channel for the sale of highline
writing instruments, increasing sales by 50 percent during my tenure.
Senior Product Manager, Gillette Stationery Products North Atlantic Business Management (1988 1990)
Developed and launched six new writing instrument and correction products worth over $100MM in sales. Worked
extensively with International Marketing to re-launch the Paper Mate and Liquid Paper brands worldwide.
Product Manager, Gillette Stationery Products US (1985 1988)
Managed the full development of the groups most significant new product program through concept development,
industrial design, initiation of advertising, packaging, and completion of a successful laboratory test market program.
DUNKIN DONUTS
Product Manager, Coffee, Soup, and Other Beverages

Randolph, MA
1984 1985

PROCTER AND GAMBLE COMPANY

Assistant Brand Manager, Duncan Hines Packaged Cookies (1983 1984)
Assistant to the District Manager, Food Division (1983)
Brand Assistant, Jif Peanut Butter (1982 1983)

Cincinnati, OH
1982 1984

EDUCATION
Wellesley College
Bachelor of Arts in Economics and Political Science

Wellesley, MA
June 1982

32

Two-Page ResumeAlumna

Lucinda Stellar, PhD

333-444-5555 | lstellar@alum.wellesley.edu | www.linked.com/pub/lucinda-stellar
25 Brick Kilm Road, Bethesda, MD 20817
SUMMARY OF QUALIFICATIONS
Experienced marketing professional with over seven years in product management and development.
PhD economist with over seven years in public policy and research.
Proven presentation, writing, analytical, and quantitative skills.
Strong leadership and management skills; able to work well with people at all management levels.
Highly motivated, hard worker, fast learner.
PROFESSIONAL MARKETING EXPERIENCE
Sallie Mae, Reston, VA, March 1997-June 2003
Product Executive, Private Credit and Repayment Products, September 2000-June 2003
Assistant Vice President, Private Credit and Sales Training, January-September 2000
Director, Private Credit, March 1997-January 2000
Marketed industry-leading private loan products.
600 percent increase in annual private loan volume to over $1.5 billion. School participation increased 30
percent to over 50 percent of target market.
Recruited and led team of five professionals. Signature Loan named Product of the Year, September 2001.
Developed marketing strategy. Managed profitability, default risk, competitive positioning, pricing strategy,
and marketing materials. Led internal and external teams with lenders, product sponsors, servicing, sales,
finance, credit, legal, internet, and marketing communications. Undertook competitive reviews to identify
market segments and opportunities. Identified and responded to market trends and drivers. Led brainstorming
sessions for new products and line extensions.
Designed and repositioned loan products to increase profitability and enhance market appeal.
Redesigned products to use consumer credit-based pricing and a more profitable index for the loans.
Designed product and marketing plan for Career Training Loan with team. Achieved number one product
status and volume grew to over $400 million in 18 months.
Revamped loan discounts for on-time payment to drive volume and enhance profitability of over $6 billion in
loan volume. Increased corporate profitability with continued increases in loan volume.
Leader in a fast changing environment.
Ensured the smooth integration of private credit, repayment products, and sales training with three corporate
acquisitions, one a company of equal size.
Developed and coordinated product and sales effectiveness training. Training helped integrate our six diverse
sales forces while maintaining their separate identities. Volume increased over 15 percent in first year and
over 25 percent in the second year, while overall market grew less than 10 percent.
Led 2000, 2001, and 2002 sales conferences.
Experienced presenter and facilitator.
Presented at national conferences; facilitated sales trainings; acted as coordinator for several advisory boards.
Prepared materials on profitability, effectiveness, and use of our products for the board. Presented product
marketing/sales strategy for new board members, October 2001.
VOLUNTEER MARKETING EXPERIENCE
Wellesley College Friends of Art, Washington, DC
Chair, Washington Friends of Art, July 2006-Present
Raise funds for the Davis Museum at Wellesley College. Plan and coordinate events.
Planned Patrons Tour in May 2006 with committee; led to 25 percent increase in local Patrons members.
Committee Member, 1989-1997, 2003-present.
Chair, Membership Committee, Strategic Planning Committee, National Friends of Art, 2006-Present
Recommend strategies and tactics to increase membership growth.
Designing September meeting of national committee to finalize national strategic plans.
Washington Wellesley Club, Washington, DC

33

Two-Page ResumeAlumna
Vice President, Fundraising, 2004-2006
Reenergized club with fundraising committee and club board by having fun, well-attended events and high
visibility sales items.
Led all aspects of successful silent auction. Funds ensured club solvency. Two fundraisers were most highlyattended events.
OTHER EXPERIENCE
American University, Washington, DC
Internship Advisor, JanuaryNovember 2005
Coordinated a Marketing 101 session for the students to learn about options in entering marketing careers
with staff. Recruited speakers and marketed to students.
Developed Top 20 list of places to have an internship in marketing in DC area.
Reviewed resumes, cover letters, job search strategies; provided interview guidance and job hunting advice.
Congressional Budget Office, Washington, DC
Economist, September 1989-February 1997
Estimated the federal budget costs for the Pell Grant program. Provided distributional and overall cost
analyses of the impact of proposed changes in education policy on current and potential students. Worked
with Congressional staff.
Developed a simulation model of the federal student loan market. Estimated effects of changes in policy on
borrowers abilities to repay their loans and on costs to the federal government.
Coordinated and coauthored Reducing the Deficit, a compendium of possible ways for the federal
government to reduce costs, for four years.
Published research papers include The Experience of the Stafford Loan Program and Options for Change
(with Deborah Kalcevic), Pell Grants: The Effect of the Higher Education Amendments of 1992, and
Issues in Designing a Federal Program of Income-Contingent Student Loans (with Jay Noell).
Provided peer review. Organized sessions, presented and discussed papers at professional economics and
education conferences several times each year. Responded to media inquiries.
Society of Government Economists, Washington, DC
President, January 1994-December 1995
Organized and led member lunches featuring notable economists. Expanded the newsletter to enhance its
value to the membership. Led board for a successful and profitable conference on economic statistics.
EDUCATION
PhD, Economics, Boston College, Chestnut Hill, MA, 1990
Dissertation: Retirement in the Dual Worker Family
MSc Economics, London School of Economics and Political Science, London, England, 1984
BA, Economics, Wellesley College, Wellesley, MA, 1981
PROFESSIONAL DEVELOPMENT
Leadership training with Sallie Mae officers, December 1999 and August 2001. Four days of intensive
training on leadership skills and two 360-degree reviews.
Sales training on selling skills and building client relationships with Wilson Learning, Mohr (now Siebel),
and Dale Carnegie, 1998-2003.
Marketing Management course, Johns Hopkins University, 1996.
Professional memberships: American Marketing Association (since 1996), National Association of Female
Executives (since 1996).

34

Appendix: Complete List of Action Verbs

Below is a list of action verbs to assist you in describing your experiences and achievements on
your resume.
accelerated

accomplished

Achieved

Acquired

activated

adapted

Adjusted

administered

advised

Allocated

analyzed

annotated

anticipated

applied

appraised

Arranged

articulated

assembled

Assessed

assigned

attained

Authored

balanced

briefed

Budgeted

calculated

catalogued

categorized

chaired

changed

Channeled

charted

clarified

Coached

coded

collaborated

Collected

communicated

compared

Competed

compiled

completed

Composed

computed

conceived

Conducted

confronted

consolidated

constructed

contacted

continued

Contracted

convened

coordinated

corresponded

counseled

created

Critiqued

defined

delegated

Delivered

demonstrated

derived

Designed

detected

determined

Developed

devised

diagnosed

Directed

discovered

dispensed

Displayed

distributed

drafted

dramatized

earned

edited

Educated

effected

elicited

Employed

encouraged

endured

Enlisted

entertained

established

Estimated

evaluated

examined

Exchanged

executed

exercised
35

Exhibited

expanded

expedited

experimented

explained

explored

Facilitated

financed

focused

Forecasted

formulated

fostered

Grouped

guided

identified

Illustrated

implemented

imposed

Improved

increased

influenced

Informed

initiated

inquired

Inspected

installed

instilled

Instituted

instructed

insured

interpreted

intervened

interviewed

introduced

invented

inventoried

investigated

judged

lectured

Listened

located

maintained

Managed

marketed

mastered

Measured

mediated

modeled

Modified

molded

monitored

Motivated

negotiated

observed

Obtained

operated

organized

Outlined

oversaw

participated

Perceived

performed

persuaded

Planned

predicted

prepared

Prescribed

presented

presided

Processed

produced

programmed

Promoted

protected

provided

Publicized

published

purchased

questioned

recommended

recorded

Recruited

reduced

regulated

Reinforced

rendered

repaired

Reported

represented

reproduced

Researched

resolved

responded

Restored

retained

retrieved

Reviewed

revised

rewrote

Routed

scheduled

searched

Selected

served

serviced
36

Shaped

shared

simplified

Solicited

solved

sought

Specified

stimulated

studied

Succeeded

suggested

summarized

supervised

supported

surveyed

synthesized

systematized

targeted

Taught

tested

trained

Translated

tutored

updated

Utilized

verified

visualized

Wrote

37