Business communication (or simply "communications", in a business context) encompasses such

topics as marketing, brand management, customer relations, consumer behavior, advertising,

public relations, corporate communication, community engagement, reputation management,
interpersonal communication, employee engagement, and event management. It is closely related
to the fields of professional communication and technical communication.
Media channels for business communication include the Internet, print media, radio, television,
ambient media, and word of mouth.
There are several methods of business communication, including:

Web-based communication - for better and improved communication, anytime

anywhere ...

video conferencing which allow people in different locations to hold interactive meetings;

e-mails, which provide an instantaneous medium of written communication worldwide;

Reports - important in documenting the activities of any department;

Presentations - very popular method of communication in all types of organizations,

usually involving audiovisual material, like copies of reports, or material prepared in
Microsoft PowerPoint or Adobe Flash;

telephoned meetings, which allow for long distance speech;

forum boards, which allow people to instantly post information at a centralized location;
and

face-to-face meetings, which are personal and should be succeeded by a written followup.

suggestion box,it is mainly for upward communication as because some people may
hesitate to communicate to the to management directly so they can give suggestion by
drafting suggestion in suggestion box.

Effective Business Communication

Communication is the top quality that employers look for.[1] Effective business communication
starts by asking the right questions to understand the customers needs and wants to be able to
recommend a product or service customized to the customer. One good tip would be to speak,
pause, and listen.[2] Communicate what you need and then pause to let the recipient process and
respond to the information. With an average of 1800 messages being sent by workers through
memos, telephone, email, faxes, and face to face, it is important to listen and pay attention to the
recipient and send your information clearly.[3] All in all, to be effective in business

communication you need to be clear, brief, focused, and committed [4] You make an impression
on everyone with the way you handle your communication skills from your voice to your body
language.
Face-to-face Communication Face-to-face communication helps to establish a personal
connection and will help sell the product or service to the customer.[5] These interactions can
portray a whole different message than written communication as tone, pitch, and body language
is observed.[6] Information is easier to access and delivered immediately with these interactions
rather than waiting for an email or phone call. Conflicts are also easily resolved this way as
verbal and non-verbal cues are observed and acted upon. Communicating professional is very
important as you are representing the company. Speak clearly and ask questions to understand
the needs and wants, let the recipient respond as you resolve the issue. Decisions are made more
confidently during a face-to-face interaction as the recipient asks questions to understand and
move forward with their decision.
Email Communication [7] When using email to communicate in the business world it is
important to be careful how things are worded. Miscommunication is very frequent as the reader
doesnt know what non-verbal cues you are giving off, such as the pitch, tone, or expressions.
Before beginning an email make sure the email address you are using is appropriate and
professional as well as the message you are going to send. Again, make sure the information is
clear and to the point so the recipient isnt confused. Make sure you include your signature, title,
and other contact information at the end.
Telephone Communication [8] When making a business call make it clear who you are and
where you are from as well as your message when on the phone. Smile and have a positive
attitude as the recipient will be able to read you and that will affect how they react. When leaving
a message, make sure you are clear and brief. State your name and who you are and why you are
calling them as well as contact information. If replying to a voicemail try to respond as soon as
possible and take into consideration the time of day. Dont call to early or too late, as it is
important to respect others time. Also be mindful of where you are and the noise level as well as
the people you are around when trying to reach someone by phone.
Memorandum Communication [10] Memorandums are straight to the point and used within a
company to communicate information to individuals or departments. Make sure the memo
includes a subject and stays brief but to the point. Include what the recipient needs to do after
reading the memo and a signature or initials of whom it is from. Business memos should have a
center title in uppercase and to, from, and date aligned to the left. To begin, state the problem,
and then discuss the causes of the problem and why it exists, and end with what to do to solve
the problem while offering assistance.

Communication
Communication (from Latin commnicre, meaning "to share" [1]) is the activity of conveying
information through the exchange of thoughts, messages, or information, as by speech, visuals,
signals, writing, or behavior. It is the meaningful exchange of information between two or more
living creatures.

One definition of communication is any act by which one person gives to or receives from
another person information about that person's needs, desires, perceptions, knowledge, or
affective states. Communication may be intentional or unintentional, may involve conventional
or unconventional signals, may take linguistic or non-linguistic forms, and may occur through
spoken or other modes. [2]

Verbal communication
Human spoken and pictorial languages can be described as a system of symbols (sometimes
known as lexemes) and the grammars (rules) by which the symbols are manipulated. The word
"language" also refers to common properties of languages. Language learning normally occurs
most intensively during human childhood. Most of the thousands of human languages use
patterns of sound or gesture for symbols which enable communication with others around them.
Languages seem to share certain properties although many of these include exceptions.

Nonverbal communication
Nonverbal communication describes the process of conveying meaning in the form of non-word
messages. Some forms of non verbal communication include chronemics, haptics, gesture, body
language or posture, facial expression and eye contact, object communication such as clothing,
hairstyles, architecture, symbols, infographics, and tone of voice, as well as through an aggregate
of the above. Speech also contains nonverbal elements known as paralanguage.