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Intro to Business
Homework Week 5
8-1.
Describe the big five personality traits and how they contribute to employee
performance.
a) Agreeableness is a persons ability to get along with others. Individuals with high
levels of agreeableness tends to be gentle, cooperative, forgiving, understanding,
and good-natured in dealing with others. They tend to create good working
relationships with coworkers. Individuals with low levels of agreeableness are
usually irritable, short-tempered, uncooperative, and antagonistic towards other
people. They are likely to not have a good working relationship with coworkers.
b) Conscientiousness is situated with an individuals persistence, dependableness,
and orderliness. Highly conscientious people are more organized in terms of
completing tasks, systematic, careful, thorough, responsible and self-disciplined.
They tend to be high performers in different departments of a firm. Less
conscientious individuals tend to be irresponsible, disorganized, less thorough and
self disciplined.
c) Emotionality refers to the emotions of people. Whether they are likely to be
positive or negative when it comes to situations. People with positive emotionality
are poised, calm, resilient. They are better at handling stress and pressure. People
with negative emotionality are excitable, insecure, reactive, and subjected to
mood swings.
d) Extraversion refers to the persons comfort level with relationships. Extroverts are
sociable, talkative, assertive, and open to establishing new relationships. They are
very high job performers. Introverts are less sociable, talkative and assertive.
They are people that are likely not to begin new relationships.
e) Openness reflects how open or rigid a person is with her beliefs. People with high
levels of openness are interested in listening to new ideas and to change their own
ideas and beliefs where as low levels of openness tend to be less receptive to new
8-2.
8-3.
motivation.
a) Maslow describes five basic types of needs, while Herzberg describes two
categories of needs. In both cases, lower-level needs must be satisfied first.
However, in Maslows model, when needs are met, it ceases to motivate behavior,
whereas in Herzbergs model hygiene factors only affect motivation in that they
8-4.
motivation?
a) Participative Management and Empowerment is a method of increasing job
satisfaction by giving employees voice in the management of their jobs and the
company. When using this method, it makes employees feel more committed to
8-5.
Chapter 9
9-1.
9-2.
specific job.
What are leadership substitutes and neutralizers?
a) Leadership substitutes are individual, task and organizational characteristics that
tend to outweigh the need for a leader to initiate or direct employee performance.
b) Leadership neutralizers are factors that may render a leaders behavior to be
9-4.
ineffective.
List and briefly explain the steps in rational decision making?
a) The steps in rational decision making are:
Recognizing and Defining the Decision Situation- This step involves defining
will choose the alternative that is most effective in handling the situation.
Implementing the chosen Alternative- After choosing the best alternative,
management put the chosen alternative into effect. Even though the that
9-5.
supervisor exercise?
a) The five types of power are:
Legitimate power- this is the power granted through the organizational
hierarchy. It is the power defined by the organization to be accorded to
people occupying a particular position.
Reward power- this is the power to give or withhold rewards. Rewards can
charisma.
Expert power- this is power that derived from information or expertise.
b) In regards to the second part of this question, my supervisor uses the legitimate
9-6.
power.
When is task-focused leader behavior most important? When is it more important
follower in a virtual leadership situation, what issues would be of most concern to you?
What would the issues be from the perspective of the leader role in such a situation?
a) In regards to this question, the issues of virtual leadership for me can be
establishing relationships with the employer. Sometimes these communications
can be misleading to the employees that can make them nervous about making
mistakes in completing a task. In regards to the second part of this question, the
issues concerning the leader role can be creating and maintaining relationships
with management and employees.