Position Description

Approved (2/09/2016)

Position Title

Intranet and Knowledge Officer

System ID

6443

Group

People and Executive Services Group

Division

Executive Services Division

Branch / Unit

Information and Knowledge Management Branch / Information and

Knowledge Systems Unit

Job Family

Information Technology; Program & Project Management

Classification

VPS4

Salary Range

$77,418 - $87,838

Position reports
to

Team Leader

Location

Melbourne CBD

Position Contact

Adrian Perna, Manager Knowledge and Information Services 1800 359

140

HR System ID

Employment
Status

Ongoing, full-time

FTE

1.0

ORGANISATION ENVIRONMENT
The role of the Department of Education and Training is to support Victorians to build prosperous, socially
engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development,
strengthening families and helping to equip people with the skills and knowledge for a 21st century
economy and society.
The Department's responsibilities cover three overlapping stages of life:
Early childhood development (birth to eight) - covering health, learning and development services
School education (five to eighteen) - covering primary, secondary and special school services for
children and young people from Prep to Year 12
Higher education and skills (fifteen and over) - covering higher education, vocational education and
training, apprenticeships and traineeships, and adult, community and further education.
The goal over the next decade is to place Victorias education and development outcomes into the global
top tier. Four areas of focus that will contribute to measurable improvements are:

Achievement raise standards of learning and development achieved by Victorians using

education, development and child health services
Engagement Increase the number of Victorians actively participating in education, development
and child health services
Wellbeing Increase the contribution education, development and child health services make to
good health and quality of life for all Victorians, particularly children and young people
Productivity Increase the economic and social return on expenditure on the Departments
services.

The Department currently comprises of the following structure:

Seven central business groups Early Childhood and School Education Group; Higher Education
and Skills Group; Strategy and Performance Group; Policy Reform Group; Regional Services
Group; Infrastructure and Finance Services Group; and People and Executive Services Group
Four Departmental regions North-Eastern Region; North-Western Region; South-Eastern Region;
and South-Western Region
Three independent statutory authorities: the Victorian Curriculum and Assessment Authority
(VCAA), the Victorian Registration and Qualifications Authority (VRQA) and the Merit Protection
Board (MPB)
Staff work in a diverse range of roles across the Department. The Department recognises that its people
are its greatest asset, and having the right people and culture are integral to fulfilling our goals. The
Department strives to be an organisation that respects the skills and contribution of its people, and values
innovation and collaboration.
The Department also works in conjunction with the following statutory bodies: Adult, Community and
Further Education Board; Children's Services Coordination Board; Disciplinary Appeals Boards; Victorian
Children's Council; and Victorian Institute of Teaching.
Further information about DET is available at www.education.vic.gov.au.

ORGANISATIONAL VALUES
Victorian Public Sector Values
DET employees commit to the public sector values as outlined in Section 7 of the Public Administration Act
2004, DET has adopted these values

For more information on the DETs values, visit:

http://www.education.vic.gov.au/hrweb/workm/Pages/Public-Sector-Values.aspx

ROLE CONTEXT
Executive Services Division
Provides executive and Ministerial services and related functions
Provides information and knowledge management services
Information and Knowledge Management Branch
Manages FOI requests within statutory timelines
Provides privacy advice, training, investigations and relationship with the Privacy

Commissioners
Manages the Departments relationship with the Ombudsman
Manages complaints and matters raised under the Whistleblowers Protection Act
Provides records and archives management services
Manages and provides services related to the Departments Electronic Records
Managements System
Manages copyright compliance and obligations
Develops information strategy and policy, particularly related to data standards and quality
and the inter-operability of systems
Develops policies related to the technical solutions for information and knowledge
management, system maintenance and operational support

ROLE PURPOSE
The purpose of this role is to assist with the development of one of Australias largest
intranets, servicing approximately 100,000 people. You will be working with a small team to
implement a vibrant solutions that challenges conventional approaches to intranet design. To
be considered for the role, you will need to meet the following requirements:

Demonstrated experience with frontend web technologies i.e. HTML, CSS, JavaScript, JQuery
Experience implementing open source code such as Bootstrap
Experience with SharePoint and workflow solutions
Knowledge of configurable, out-of-the box SharePoint capabilities
Excellent communication skills
Ability to provide support to other technical staff and product managers
An understanding of user experience will be highly regarded, but not essential

KEY
ACCOUNTABILITIE
S

KEY ACTIVITIES

IT design

Collect and collate content from stakeholders to support IT design

and development
Design and develop systems and program specifications
Undertake programming tasks including developing code

IT maintenance and
issue resolution

IT testing

Develop testing documentation (test strategy, test plans, test scripts)

Document and report test results
Execute testing (SIT, UAT, Alpha / Beta testing phases etc)

IT reviews

Participate in QA processes
Participate in technical reviews and provide expert advice

Program and project

delivery

Proactively manage scope issues as required to deliver program or

projects on time and on budget
Use appropriate project management planning and monitoring tools
to track project progress

Identify and implement solutions to user issues

Implement and maintain schedules and systems documentation
Investigate problems reported by users
Monitor and analyse IT performance

REQUIRED CAPABILITIES
Knowledge &
Skills

Capability Description

Planning and
Organising

Develops and implements systems and procedures to guide work and

track progress
Identifies more and less critical activities and operates accordingly,
reviewing and adjusting as required
Identifies processes, tasks and resources required to achieve a goal
Recognises barriers and finds effective ways to deal with them

Specialist Expertise
for 'Information
Technology'

Contemporary knowledge of information management technologies

and their application within a business context. (Please edit to suit)

Project Management

Ensures project objectives are met by anticipating and managing

potential and emerging issues
Produces project plans where objectives are clearly defined and action
steps for achieving them are clearly specified
Regularly communicates with, and supports, project team members

Personal Qualities

Capability Description

Conceptual and
Analytical Ability

Deals with concepts and complexity comfortably

Has creative ideas and can project how these can link to innovations
Uses analytical and conceptual skills to reason through problems

Customer Focus

Actively seeks to meet customer needs

Committed to delivering high quality outcomes for clients
Listens to customers
Seeks ways to improve services

KEY SELECTION CRITERIA

Criteria 1 : 'Victorian Public Sector Values' as detailed in Organisational Values section above
Criteria 2 : 'Specialist Expertise for Information Technology' as detailed in the Required
Capabilities section above
Criteria 3 : 'Conceptual and Analytical Ability' as detailed in the Required Capabilities section
above
Criteria 4 : 'Project Management' as detailed in the Required Capabilities section above
Criteria 5 : 'Customer Focus' as detailed in the Required Capabilities section above

OTHER RELEVANT INFORMATION

Applicants should keep a copy of the position description as it cannot be accessed once the job has
closed.
Candidates are advised that the key selection criteria must be addressed. Visit
http://www.careers.vic.gov.au/vacancies/tips-for-applying for guidelines and tips for applying for
government positions and addressing key selection criteria.
The Department of Education and Training (DET) is committed to diversity. The Department places
considerable effort and resources into responding to the needs of employees with a disability.
People from disadvantaged groups are encouraged to apply for this position.
Successful applicants are subject to a satisfactory criminal record check prior to employment. New
DET employees are required to meet the cost of the criminal record check.
If appointed from outside DET, successful applicants will be required to complete a pre-employment
health declaration.
A probationary period of up to 3 months may apply for a person appointed to an ongoing position
from outside the Public Service or the Teaching Service.
All DET employees are required to comply with relevant legislation, including legislation regarding
the management of Departmental records, the Code of Conduct for Victorian public sector
employees and Departmental policies and procedures in the conduct of their employment.
Standard public service terms and conditions apply. Information about DET's operations and
employment conditions can be obtained from the following websites: www.education.vic.gov.au and
www.education.vic.gov.au/hrweb.
To support DET's commitment to its Environmental Management System, DET employees are
expected to act in an environmentally responsible manner at all times.
For Allied Health employees working in the regions, a current driver's licence is mandatory, and a
capacity to access private transport with approved comprehensive insurance cover.
For regulatory early childhood employees working in the regions, a current driver's licence is
mandatory.

PRIVACY NOTIFICATION
We are collecting your personal information for the purposes of processing and considering your
application for employment. We will use and disclose the information we collect from you only for
these purposes. Unsuccessful job applications are retained for six (6) months and then securely
destroyed.
Your personal information is kept secure and confidential and managed in accordance with the
Department of Education and Training Information Privacy Policy. If you have any concerns about
how your information is being managed or wish to obtain a copy of the Department's Information
Privacy Policy please contact Corporate People Services on 9637 3828 or visit our website
http://www.education.vic.gov.au/Pages/privacypolicy.aspx