Dr. Faiza Zitouni.

Halla N. S. Abufroukh
U00036923

Dana Abdullatif
U00036111

Dania Dalati
U00036580

Doaa N. Shatat
U00039200

Reem Ziad
U00033572

Samira Fayyad
U00027236

Introduction:
Nowadays different companies follow several techniques in order
to run their business and succeed in their field, and one of the
most reliable and systematic methods is the lean operation
which revolves about the elimination of waste
within a
manufacturing process and saving money. As one of the largest
makers of silicon chips, Intels success depends on lean operation.

Integrated Electronics Corporation or Intel in short, was founded

in 1968 by Bob Noyce and Gordon Moore. Its the world's largest
manufacturer of computer chips. Although it has been challenged
in recent years by newcomers AMD and Cyrix, Intel also makes
motherboard chipsets, network interface controllers and
integrated circuits, flash memory, graphic chips, embedded
processors and other devices related to communications and
computing. Therefore, the company uses this technique to
increase facility technician productivity and organizational
velocity.

This project will include analyzing Intels lean operation, the

advantages and disadvantages, key activities and suggesting
continuous improvement of existing practices.

Company Overview (Background)

In 1968, Intel Corporation was founded by Valley pioneers Robert Noyce and
Gordon Moore. Nearly everyone is aware of Intel as most of the worlds personal
computers are driven by Intel microprocessors. Its an American multinational
corporation headquartered in Santa Clara, California. Intel is known as one of the
largest semiconductor chips producer in the world. It manufactures the
microprocessors, network interface controllers, flash memories, graphic chips
and other components that are used in most of the personal computers as
laptops and makes many other devices that are related to computing and
communication.
In 1969, Industrys first commercially available memory chips is introduced and
the first microprocessor in 1971, Intel makes hardware and software products
that power the majority of the worlds data centers. Intels vision involves giving
people access to easy to use technologies through these platforms. Its seeking
to continually satisfy customer requirements by producing a range of new and
exciting products
The company is valued at more than $54 billion and employs more than 100,000
people in 63 countries. Their challenges that they must always be ahead of the
technological curve produce better quality products than their big name
competitors such as Samsung and Toshiba, recycling & reducing waste as
making their products more energy efficient and improve their workplace
education.
As a global technology and business leader, Intel follows that their business
success depends on their ability to be trusted, responsible, open and engaged,
and that acting as a responsible corporate citizen helps reduce risks, strengthen
their business, protect brand value, and chase new market opportunities. Intel
has been ranked on the Fortune 500 (#54) and three other Fortune lists: the 100
Best Companies to Work For (#68), Worlds Most Admired Companies (#42

overall and #1 in the semiconductor category) and 100 Top MBA Employers
(#28) among others.

Intels Core Activities:

Intel Chipsets cores

Improve your execution capacities with Intel chipset advances for servers,
desktop and portable PCs. Boost the force of Intel processor-based
frameworks with big business class chipsets upgraded with the most up to
date advancements. Experience the execution, power, solidness, highlights,
and dependability you anticipate from implanted figuring applications. Get
the force and execution you have to associate another era of organized
media stage
Intel core is the most powerful feature
As a basic general guideline, an Intel Core i3 processor is splendidly sufficiently capable
to scan the web and utilization Microsoft Office however in the event that you're
wanting to handle additionally requesting employments, for example, photograph
altering and feature rendering, a Core i5 or i7 will give better execution. Inside, be that
as it may, these chips are really in light of the same central building design.
Their diverse execution qualities are because of varieties by they way they're designed
at the manufacturing plant: some have a larger number of centers than others, some run
at higher speeds, et cetera.
Tragically, its not exactly as straightforward as saying that all models inside a family
impart a specific arrangement of highlights. Intel partitions its i3, i5 and i7 ranges into
subgroups to suit distinctive parts along these lines, for instance, a Core i5 processor
intended for tablets will be less capable than a desktop model. You can recognize what
kind of chip you're managing by checking for an addition after the model number the
Core i5-4200U, for instance, is a part expected for Ultra

Intel motherboards:
A motherboard made by Intel. Not just does Intel make the CPU
chips, it makes motherboards and other printed circuit sheets and
in addition finishes frameworks that host been sold under third
get-together logos.

Intel laptops:
The ability to comprehend your movements. The ability to perceive your
face. The ability to react to your voice. Experience an entire better approach
to connect with your PC more than ever. The 5th era Intel Core processor
makes it conceivable. That is not kidding handling. Just with Intel Inside.
Subtract the wires; reproduce the wide screen potential outcomes: With
Intel Wireless Display (Intel WiDi) playing substance remotely from your
cell phone on your extra-large screen HDTV has never been less demanding.
Watch features. Show photographs. Utilize your second screen to multitask.
Intel WiDi conveys rich, energetic visuals and sound without the disorder of
links. Get brisk, solid associations with a for all intents and purposes
imperceptible slack time between screens. Stream all the things you adore
on your little screen straightforwardly to your extra-large television with Intel
WiDi.
Secure: With Intel Core processors, get a more secure registering
knowledge. Your PC with an Intel Core processor issues you more genuine
feelings of serenity when you start up your framework and gives speedier
information encryption to keep your data more secure without easing you off
and impart your advanced life to cert

Intel consumer electronics:

Intel buyer electronic, all the more normally known as the Consumer
Electronics Show (CES),[1] is a universally famous hardware and innovation
exchange show, drawing in significant organizations and industry experts
around the world. The yearly show is held every January at the Las Vegas
Convention Center in Las Vegas, Nevada, United States. Not open to general
society, the Consumer Electronics Association-supported show ordinarily has
sneak peeks of items and new item declarations. CES rose to noticeable
quality after an adversary show, COMDEX, was wiped out.

Intel software products:

The Intel Developer Zone (Intel DZ) is a worldwide online project composed
by Intel to energize and bolster free programming sellers in creating
applications for Intel equipment and programming items. This backing is
accommodated the key phases of the business life cycle from wanting to
advancement and in different structures: locales, bulletins, designer,
exchange media, and websites.
Items bolstered through Intel DZ incorporate backing for multiprocessor
offerings like Threading Building Blocks (TBB) and Intel Parallel Studio, and in
addition programing instruments like Intel's compiler items (Intel C++ and
Intel Fortran) and Intel's VTune analyzer, and libraries like Integrated

Performance Primitives (IPP) and Math Kernel Library (MKL). The essential
web vicinity at software.intel.com is a gathering of destinations for the
designer group that is composed both by Intel and by the group on the loose.
These locales incorporate discussions, documentation and information
papers, private online bolster and download regions. Access is accessible
both on a no-charge level and also a more far reaching, membership level.
Intel Developer Zone system has consolidated a number of the prior Intel
programming projects including: the Intel AppUp Developer Program, the
Intel Software Partner Program, and the Intel Software Network (ISN).The
Intel Software Network (ISN) is a previous open project. Membership
individuals from the previous Intel Software Partner Program were naturally
included in ISN.

Operations Analysis:

Product design:
1- Standard parts
Standard components can be manufactured in vast quantities,
keeping costs down. They are supplied in standard sizes.
Consequently, they are easy to order. Ordering of standard
components is relatively straightforward; sizes dimensions etc.
are available in table or index form. Manufacturers of complex
products like Intel usually assemble their products from standard
components. This allows them to concentrate on the development
of their specialized product, rather than having to design each
individual component. This speeds up product development. So
according to Intel company, it uses the same chip in its entire
product whether it was a laptop, internet device or cable modem.

2- Modular design:

The modular board design (MBD) for IA core platforms gives board
designers and project managers a great new option to speed up
the overall design cycle when faced with limited resources by
providing a small, conveniently, portable form factor for IoT
specific applications that also adheres to the layout design
guidelines also it gives editable schematic and layout files. The
MBD concept introduces the flexibility not only for board
customization, but also for accelerating the Time-To-Market.

3- Intels manufacturing quality process:

Intels
manufacturing
organization
encompasses
wafer
fabrication, assembly, high-volume testing, boards manufacturing,
and outsourcing. Leading-edge practices such as design for
manufacturability (DFM), process control systems (PCS), product
identification and traceability, and Copy Exactly are some of the
ways that Intel is advancing semiconductor manufacturing.

Five performance objectives

According to what weve studied before in the operation and

supply chain management course that in every organization there
are five performance objectives that should be achieved in order
to satisfy the customers which are (quality, speed, dependability,
flexibility and cost), and surly for Intels it was very important to
achieve it in order to enhance their customers support .
1 Quality doing things right: Intel manages quality
throughout technology development, product development,
materials quality, manufacturing, and customer support.

They design and manufacture products with industry leading

technologies and then test them to ensure that theyre
bringing the highest quality products to market. Their quality
achieving and maintaining world-class quality leadership are
top priorities, resulting in a quality culture that keeps them
at the forefront of the semiconductor technology.
2 Speed doing things fast: its one of the major quality
management control factors its about reducing the time
that the process is done; it makes sure that the operation is
making things efficiently and effectively. Intel uses speed,
innovation, and manufacturing techniques as bases of
uniqueness. They measures the speed through Instructions
per second (IPS) which calculates the overall time of
a computer's
processor
speed.
3 Dependability Doing things on time: which is by using reliable
machines internally that will make things fast and external
dependability where the consumers have to get their orders on
time. Intels based servers provide businesses with technologies
designed to deliver 24/7 dependability to help them improve
productivity and performance that automatically adapts to
changing
workloads
at
an
entry
level
price
point .

4 Flexibility: changing what you do: Its when they are able
to conduct new or modify exciting products or service. Intel
has created lots of different types of chips and software and
then combined them together into platforms. A platform is
an integrated set of proven technologies designed
to work together. These platforms will enable Intel to bring
added value for consumers, win a larger share of consumer
expenditure and increase revenue.

5 Cost: doing things cheaply:

Being a producer of
processors is that other firms can move into your market.
Once they produce similar products the only way you can
differentiate is by offering lower prices. Intel tries to keep
their costs low for customers in order to get competitive
advantage, so they try to provide their customers high
quality with the lowest possible cost.

Intel current methods of operations and

practices:Intels vision, mission and core values:-

Mission: The Computer Clubhouse mission is to give an inventive and safe out-of
school taking in environment where youngsters from underserved groups work with
grown-up guides to investigate their own particular thoughts, grow new abilities, and
construct trust in themselves through the utilization of innovation.
Utilizing the "first" Clubhouse as a model, the Computer Clubhouse Network bolsters
group based Clubhouses around the globe, giving more than 25,000 young every year
with access to assets, aptitudes, and encounters to help them succeed in their
vocations, add to their groups, and lead extraordinary lives.

Vision: The progressing vision of the Intel Computer Clubhouse Network is to extend
the profoundly effective Clubhouse learning approach and make it as a replicable model
for innovation adapting in group based associations around the globe.

Core Values:Equal Opportunity: Engaging youth by giving full access to resources.

Relationships: Managing solid, deferential, reliable interchanges,
communication and respectful.

Creative Process: sustaining a group of long lasting learners and makers.

Diversity: Empowering a comprehensive domain that grasps the rich
differences of our groups.
Hard Fun: Participating in advanced media, craftsmanship, and innovation
devices to express, design, and team up

Mass production:-.
For Intel, MANUFACTURING serves as the supporting for our business and
permits us to give clients and customers with leading-edge items in high
volume. The unmatched extension and size of our interests in assembling
helps Intel keep up industry authority furthermore, drive advancement.
As we all realize that Intel is one of the biggest assembling organizations and
like the greater part of the manufacturing organizations. The real process
sort that Intel uses is mass (line) process. Mass methodology is producing
organizations delivering high volume, standardized items called runners.
Actually, Intel takes after a blend of procedure, not just mass and also cell or
item format, an altered grouping of operations which helps in decreasing the
versatility of human lapses likewise lessens the work cost. it empowers Intel
to create more amount with lower expense than conventional technique and
help in expanding the rate of production. For this sort of procedure the
worker abilities can be low or slender.

Lean Operations:Are known as business practices that utilization least inventory, time,
supplies and work to make a dependable item or administration. The less
assets utilized, the less waste happens, and the more cash the business
savings. In other words, its the process of eliminating the non-added value
activities. Although numerous organizations have procedures that help them
make more benefit by offering more to wide gatherings of purchasers, lean
operation approach tries to make benefit when items and administrations are
made.

Reduce waste (Muda) - an action that devours time, assets and

space however doesn't increase the value of the item.
Improve quality: Intel must comprehend its client's needs and needs
and configuration procedures to live up to their desires to stay in the
commercial center.
Reduce total costs: must create just to client interest for it to
minimize cost. Overproduction expands an organization's stock
expenses due to capacity needs.
Focuses on the continues improvement (Kaizen)
Reduce time:-One of the best approaches to wipe out waste and
lower expenses is to decrease the time taken to complete a movement
from begin to end.
Just in Time: It delivers what customers want and need in the
quickest way and most efficient way.

How Intel used the Lean Operation?

Intel IT conducted a proof of concept (POC) that demonstrates the potential
productivity and efficiency gains associated with providing facility
technicians with Intel architecture-based tablets. This POC is one part of our
multi-year effort to adopt lean manufacturing processesmaintaining
support costs eve as our facilities continue to grow.
Typically, facility technicians print a work order and instructions from a
desktop PC, and then walk to inspect the system that needs attention. At
that point, if the system needs to be shut down, the technician either has to
walk back to the desktop to access the master control system, or calls a
colleague and asks for assistance. This wastes both time and resources.
Several years ago, Intel provided technicians with personal digital assistants
but realized that those devices suffer from usability and connectivity issues
that prevent them from significantly impacting productivity.
During the four-month PoC using Intel architecture-based tablets, we gave
tablets to 12 technicians, enabling them to access the master control system
and real-time instructions from the field. They are in the site already using
their tablets without going to their PC. They could also start and close work
orders on the tablet without returning to the desktop. Technicians using
tablets reported an increase in productivity of 3 to 17 percent, because they
got the access on the control system based on number of completed work

orders because of productivity increased. Management also benefited by

gaining greater insight regarding the number of work orders being
accomplished and those remaining to be finished.

What systems did they use for Lean operations:They used and checked two systems to check which one works more
perfectly, efficiently and productively. They tested variety of Intel
architecture-based tablets. We tested tablets based on both the Intel Core i5
processor and the Intel Atom processor. In our tests, the performance of the
Intel Core i5 processor based tablets was better, and response time to touchscreen interactions was fast and smooth. In addition, tablets based on the
Intel Core i5 processor supported the standard IT client build, which includes
many necessary security features. Although we chose tablets based on the
Intel i5 Core processor for our proof of concept (PoC), in the production
rollout of the solution we anticipate using tablets based on both Intel Core i5
processors and Intel Atom processors.
In other words, after using the tables for the technicians, they decided to
expand for the whole Intel workers worldwide not only in I5 processor but the
Antom processor as well. So it ended up that some use I5 while others use
Antom.

Other methods used to improve their systems:To boost technician productivity and streamline this manual, paper-based
process, Intel IT started investigating mobile technologies Seven years ago,
the only mobile technology that made sense in the factory environment was
personal digital assistants (PDA its device very basic not that much
beneficial) . However, we experienced limited success with technicians using
PDAs, due to several factors:

 Most enterprise applications dont run on these devices. Such as Email

system or HR system arent working on it.
The screen size is small, so even those applications that are available are
difficult to use.
Network connectivity is not always available across a facility.
Recently, PDAs are becoming harder to procure (buy). Its hard to found in
any place.
Three years ago, we began working with IT engineering to determine if there
was a better way to increase facilities technicians mobility, and therefore
their efficiency. We investigated several options. We looked at laptop PCs,
but felt they were not appropriate for the facility technicians environment.
For example, a technician is usually carrying tools, and rarely has somewhere
to put things down, except on the floor. Therefore, the larger, clamshell form
factor of a laptop PC proved awkward. We also investigated smartphones,
but the screen size on those devices was too small to adequately display the
master system screen, which shows the overall status of equipment within
the facility. A third option we considered was using a non-Intel architecturebased tablet. However, although the tablets had the right form factor, this
approach would have required investing in a virtualization solution to
interface with our enterprise Microsoft Windows*-based applications. The
virtualization approach reduced performance and user experience quality,
and would have involved additional licensing costs.
Based on these investigations, we found that a tablet based on Intel
architecture was the best solution for us. These tablets allow direct
connectivity to our enterprise network and applications, while having an
efficient touch screen and suitable processing performance. Typical for
tablets, this is a specialized niche application; tablets are companion devices
that complement but do not replace PCs for Intel employees.

The difference between how Intel works before and after

lean Operation:

Before: -

Today, facility technicians processes rely heavily on

paper.

After: -

Tablets free technicians to increase job efficiency and

business velocity.

Benefits from using the tablets include: (advantages)

1. Streamlined technician processes which simplified and reduced the
employees work.
2. Reduced wasted motion by giving technicians necessary controls at work site.
So they are now able and access the system easily without wasting time.
3. Improved strategic management of maintenance work orders, so they can
know number of work orders or decisions they are willing to do in the next
period.
4. Increased completed repair work orders.
5. Strengthened communication capabilities

Disadvantages:Organizations that are unwilling to acknowledge rough change can confront

trouble in applying lean operation rehearses. In different organizations,
changing practices may be excessively extravagant and not fit in the
organization's financial plan.

Results of using lean operation:Facility technicians reported that using tablets to accomplish their tasks
resulted in much less wasted motion. For example, technicians participating
in the PoC (12 employees) could resolve maintenance without having to
either walk back to the desktop or involve another employees time to
control the equipment. Overall, technicians participating in the PoC reported
a productivity improvement of 3 to 17 percent, as measured by the number
of work orders processed per day. Our PoC demonstrated that providing
facility technicians with Intel architecture-based tablets helps increase
organizational velocity, enabling employees to accomplish more in less

personnel\organizational:
1) workers as assets:
Laborers are increased the value of the association and shouldn't be dealt
with as machines. on the off chance that associations persuaded their
representatives and issued them proper preparing an outcome it higher their
commitment in enhancing the work and as result that will bring about
accomplishing more benefits. More will be normal from representatives, as
they will be given more power in choice making.
The old custom in Intel of association with workers is still conveyed and
condensed in what Gordon Moore, Robert Noyce said faith is the value" and
building a relationship that is full with deference among their partners. Intel
received a system of having lasting laborers who will have a lifetime position
in the organization to help the organization accomplish its objectives.
Generally specialists will get two rewards a year when the organization do
well so this propels them to build profitability. Workers are dealt with as
resources in which they're relegated for development errand while machines
do routine work in Intel.

2) cross-trained workers:
Workers will be prepared to work for diverse hierarchical parts this
accomplish a great deal of advantages for both sides, in which the
organization will advantage in attaining to adaptability and taking care of
business while representatives will improve their aptitudes and lessens their
weariness from doing likewise work.

3) continuous improvement:
This practice is alluded to Kaizen (Good change) in which numerous little
changes aggregated over the long haul will bring enormous results. This
progression originates from everybody commitment in making change.
Intel Corporation today declared the 11 champs of the organization's most
prestigious honor for suppliers, the Supplier Continuous Quality Improvement
(SCQI) recompense. These organizations set themselves separated from the
a huge number of suppliers that work with Intel by exhibiting industry-driving
results and responsibility over every discriminating focus territories on which
they are measured: quality, cost, accessibility, innovation, client
administration, work and morals frameworks, and natural manageability.
These practices imply that from distinctive level of the association and all
parts are consistently enhancing operations. Intel practice of quarrelsome
change obliges recognizing unambiguous goals and there center is on what
ought to be done not what could be possible.
Santa Clause CLARA, Calif., March 4, 2015 Intel Corporation today declared
that 19 organizations will get the 2014 Intel Preferred Quality Supplier (PQS)
recompense that perceives responsibility to execution brilliance and
consistent change. These organizations accomplish PQS status by showing
industry-driving duty over all key execution center territories: quality, cost,
accessibility, innovation, client administration, work and morals frameworks,
and natural maintainability.
Notwithstanding the PQS recompense, Intel perceived two suppliers with the
Supplier Achievement Award, which is a centered acknowledgment for
unprecedented achievements in one or more key execution zones. The
current year's champs were recognized for excellent results conveying
driving edge innovation arrangements and perfection in item accessibility to
meet Intel's advancing needs as an industry pioneer. The 2014 PQS and
Achievement victors will be respected at a function today evening time in
Santa Clara, California.

4) Cost Accounting:
Intel do target evaluating at right on time phases of configuration rather of
holding up until the formative stages it applies a business sector driven
methodology of target estimating to an item.

5)

leadership\ project management:

In lean framework it backing imparted correspondence in the middle of

supervisors and specialists. In Intel ceaseless change and admiration for
individuals are the fundamental ideas in Intel that implies having individuals
as folks in the business to improve things regular. This obliges pioneers to be
in the spot where the essential thing is occurring to comprehend issues, gets
thoughts, take care of issues and to have what it takes to be a good
example.

6) Quality improvement:

Intel Honors 11 Companies with Supplier Continuous Quality Improvement

Award

Santa Clause CLARA, Calif., March 4, 2015 Intel Corporation today reported
the 11 victors of the organization's most prestigious grant for suppliers, the
Supplier Continuous Quality Improvement (SCQI) honor. These organizations
set themselves separated from the a large number of suppliers that work
with Intel by showing industry-driving results and responsibility over every
basic focus zones on which they are measured: quality, cost, accessibility,
innovation, client administration, work and morals frameworks, and natural
supportability.

Advantages and limitations of Intel's current operations

and practices:
-Advantages (1):
- Increase Efficiency: The use of lean operations helps Intel to maximize
efficiencies, which leads to produce more output.
- Improve Quality: The use of lean operations provides Intel with maximum
quality to produce fast, smart, and more energy-efficient computer chips.
- Customers Satisfaction: Implementing lean operations provides Intel
with those satisfied customers that keep on returning to buy from there.
- Improve Profits: Implement lean typically makes significant cost savings
that have a very real impact on Intel profitability.
- Safer Work Environment: Removing unnecessary elements from Intel
operations, makes the workplace much more organized. In addition, an
organized work environment is a safe work environment.
- Competitive: Producing work quickly, in short iterations, without waste
and delivered on time promote the advantage over Intel's competition.
-Disadvantages (limitations) (2):
- Cost of Implementation: The use of lean operations may be effective for
Intel but its expensive, training employees and obtaining experienced

manger in lean process will spend high cost.

- Resistance: lean manufacturing requires constant employee input on
quality control, which some employees may feel disinclined or unqualified to
do; there may also be some difficulty-finding managers with sufficient
leadership and persuasion skills to overcome this resistance.
- Customer Dissatisfaction: Because lean manufacturing processes are so
dependent on supplier efficiency, any disruption in the supply chain and
therefore, on production can be a problem that negatively affects Intel
customers.

Continuous improvement :( identifying, describing

and suggesting improvements):
Intel handling framework permits cooperation parts to enhance nature
toward ceaselessly enhancing techniques Furthermore eliminating avoidable
waste. It affects each part from claiming Intel Eventually Tom's perusing
recognizing values knowledge, Also procedures. It additionally manages
representatives adequately toward advertising legitimate direction and
responsibilities, and urge each part in the group with attempt to at advance.
-Suggestions for continuous improvements:
Intel Corporation has actually implemented some of the suggestions, but the
company can take what it actually implemented through a higher stage,
some of the suggestions are:
-

Direct a stable leader training internationally that teaches leaders to

improve their empowerment skills.

Managers should understand and practice continuous improvement activities.

Sense of achievement in employees' improvement activities and engaging them.

Knowledge of the operation in the company in order to make precise decisions.

REFRENCES:
1) http://leanmanufacturingtools.org/63/benefits-of-lean-manufacturing/
2) http://www.lean-manufacturing-junction.com/benefits-of-lean.html
3) http://www.intel.com/content/www/us/en/silicon-innovations/standardsglobal-manufacturing-facts.html
4) http://www.ehow.com/list_6025715_disadvantages-leanmanufacturing.html
5)
http://smallbusiness.chron.com/advantages-amp-disadvantages-leanproduction-46696.html
6) http://www.technologystudent.com/prddes1/stand1.html

7) http://www.intel.com/content/www/us/en/embedded/design-

tools/evaluation-platforms/mobile-4th-gen-core-mbd-isx-whitepaper.html?wapkw=modular+design#

8) http://www.computerclubhouse.org/mission
9) http://www.intel.com/content/www/us/en/company-overview/companyoverview.html

10)

http://www.intel.com.br/content/dam/doc/report/corporate-responsibility2001-report.pdf