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Driving Human

Capital
Management

Guy Desautels
VP Information Technology, Citrix

About Citrix
Citrix is the global leader in access infrastructure solutions and the
most trusted name in secure access for enterprises and individuals.
Year Founded: 1989
Nasdaq: CTXS
Revenue: FY04 $741 million
Employees: More than 2,300 in 22 countries

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 2

Partners: 7,000 in 100 countries


Customers: 120,000+

100% of Fortune 100


99% of Fortune 500
97% of Fortune Global 100
97% of Fortune Global 500

End Users: 50 million


Customer Loyalty: 94%
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About Citrix

Products
Citrix MetaFrame Access Suite
Presentation Server
Secure Access Manager
Password Manager
Conferencing Manager

Citrix Gateways (hybrid-vpn)


Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 3

Access Gateway
Application Gateway

Citrix Online Division


GoToMyPC
GoToAssist
GoToMeeting

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Solutions
Business Solutions
Application deployment
Workforce mobility
Remote office
Business continuity

Industry Solutions
Financial Services
Health Care
Government
Education
Manufacturing
Telecommunications

SAP partnership
Global Technology Partnership
Global Competence Center
Member, NetWeaver partner initiative
Cooperative Support Agreement
Citrix Integrated into SAP EP 6.0

Why SAP HCM at Citrix ?

Context April 2001

SAP global ERP implementation under way since 7/1/2000 for


Americas (go-live 7/1/2001) and EMEA/Pacific (go-live 1/1/2002).

Need to upgrade existing HRMS system and make a sizable investment in


consulting, hardware, and software.

SAP HCM anticipated benefits


Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 4

Provide enhanced integration between HRMS and ERP business


processes and systems

Ability to streamline existing processes and implement Best Practices


Deliver a consistent interface for all ESS applications
Simplify and unify Business and IT skill set required
Eliminate separate HRMS infrastructure and reduce maintenance costs

Decision to implement SAP HCM in parallel


to ERP project
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Citrix HR Vision
Salary Planning &
Budgeting

Forecast Headcount
Integrate Salary Planning to
Controlling

Payroll

Outsource tax reporting & check printing


Single point of entry with interface to ADP
Salary Proration Automated

Future Focus
Organizational Development

Recruiting

One system domestic & international


Resume Search/Tracking
Identify Competencies
Meet Regulatory Requirements
Process Applicants
Improved reporting
Electronic Transmission to Vendors

Compensation

Career Development/Skills Assessment


Leadership Development
Training/Maintain-Schedule Courses
Tuition Reimbursement

Track Market Data and Match to Jobs


Describe Jobs and Families (EEO)
Deferred Compensation Program Planning
Employee Stock Purchase Plan
Stock Options
Manage Variable Compensation

Professional Development
Strengths/development Opportunities

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 5

Training & Development

Integration with Performance Management


Track training sessions in one system for all of
Citrix (certifications etc.)
Integrate tuition reimbursement
Integrate with Succession Planning
Track competencies
Provide tools to empower employees to be
responsible for career development

HR Administration

Maintain Employee Data


Hire (include contractors)
Collect Time & Attendance for hourly employee
Process Actions (Hire, Term, Changes)
Paid Time Off Tracking

Performance Management

Manage Evaluations/Salary Reviews


Core Competencies
Individual Development/Goals
Identify Common Development Needs

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Benefits

Enrollment/Changes/Confirmations
Plan Rules automated in SAP
Improve Communication between HR &
Payroll
Electronic Transmission to Vendors
Automated Payroll Deductions (proration)
Leaves of Absence automation
COBRA Processing automation
Regulatory Reporting automation
International (Future)

Employee Self Service/


Manager Desktop

Data Input at Source


Employee Self Service, new hire, benefits,
bank data, W-4, Address change, Pay inquiry
Review and Report Own Data
Applicant Self Service
Managers Salary/Job Changes
Manger inquiry for direct reports

SAP HCM implementation - Scope

Project Team

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 6

1 IT Project Manager
1 Business Project Manager
3 Business SMEs
3 Functional Analysts
2 Developers
1 BASIS/Security

Phase 1 (Oct. 1, 2001)

Base Human Resources

Organizational Management

Benefits

Gross Payroll

Employee Self Service (US Open


Enrollment, Hourly Time Entry)

Interfaces, Conversions

Phase 2 (Jan. 1, 2002)

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Employee Self Service (Full Scope)

Manager Self Service

Salary Planning & Budgeting

Recruiting

Compensation

Interfaces, Conversions (Full Scope)

SAP HCM implementation Client strategy


D01

Q01
2

100

Integration Master

Customize Develop

200

210
Integration Test
220
Training

120
Develop Sandbox
Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 7

300
Production

2
110
Unit Test

240
BOM/GL Recon.
130
HR Customize Develop

P01

250
Conversion

2
140
HR Unit Test

Legend

260
HR Integration Master

270
HR Integration Test

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1. Configure phase 2 HR in client 130.


Copy configuration from 130 to
140 with SCC1 for unit test.
2. Import all phase 1 transports to 130,
140, 200, 210, 220, 240, 250, 260 and
270.
3. Import phase 2 transports only to
260 and 270.
4. Phase 2 transports are queued for
import to P01. They are imported
at cutover.

Existing
client

Planned
client

SAP HCM implementation Citrix products


SAP deployment combined with Citrix products provides:
Single Access Strategy for SAP and all applications
Broaden application access in SAP EP
Deliver faster deployment and rollout of SAP
Manage networks and control growth in bandwidth
Reduce TCA (Total Cost of Application)

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 8

SAP iView
for Citrix
(Portlet)

SAP
NetWeaver

Access
Gateway
(SSL VPN)

Others
.NET

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SAP HCM implementation Benefits realized


Citrix HR now performs less than 25% of transactions transforming
itself into a strategic business partner
ESS improved employee satisfaction and data quality
Integrated workflow for PTO, Time entry, T&E, HC reqs, Status
changes, Purchasing
Added 1000 employees without additional HR staff

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 9

Rapid HR integration for M&As


SAP HCM established as the system of record for
employee information
SAP HCM implementation integrated with ERP:

$1.8 million cost savings over 3 years. 12 months payback.

SAP deployment using Citrix products:

$4.25 million savings over 3 years. 6 months payback.

SAP HCM implementation the catalyst for changing organizational


culture and behaviors
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SAP HCM implementation Benefits realized

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 10

Changing organizational culture and


behaviors globally

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SAP strategic directions at Citrix

SAP HCM
Performance & talent management
Training and Development
Variable compensation for Sales employees
Leverage SAP BW more extensively for HR analytics

SAP CRM
Sales Force Automation
Marketing Automation
Service Management

Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 11

mySAP ERP upgrade

Upgrade to mySAP ERP & NetWeaver platform

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Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 12

Copyright 2005 Citrix Systems Inc. All Rights Reserved

2005 Citrix Systems, Inc. All rights reserved.

Citrix, the Citrix logo, Citrix ICA, Citrix MetaFrame, Citrix MetaFrame XP, Citrix Nfuse, Citrix Extranet, Citrix Program Neighborhood, Citrix
WinFrame, and other Citrix product names referenced herein are registered trademarks or trademarks of Citrix Systems, Inc. in the United
States and other jurisdictions. All other product names, company names, marks, logos, and symbols are trademarks of their respective
owners.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of Citrix Systems,
Inc. The information contained herein may be changed without prior notice.

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Company Name / SAP AG 2005, Title of Presentation, Speaker Name / 13

Copyright 2005 SAP AG. All Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information
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Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

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